Skip to main content
MC

The gallery

Hotel gallery

11 photos

5★ · Vancouver

Fairmont Pacific Rim

1038 Canada Pl, Vancouver, BC V6C 0B9, Canada, Vancouver

4.64.6/55,515 reviews · Google rating
  • Near the waterfront, with city and mountain views
  • Central location for sights, dining and shopping
  • Modern, elegant atmosphere
  • Public spaces designed for comfort and style

Hotel 5-star in Vancouver, Canada, in the heart of Vancouver, featuring waterfront views, mountain panoramas and a central location.

What is Fairmont Pacific Rim in Vancouver known for?

The hotel is best known for its central waterfront setting, with views over the city and surrounding mountains.

Its modern feel, well-designed public spaces and attentive service make it a practical base for both business and leisure stays.

Is breakfast included at Fairmont Pacific Rim?

Breakfast service is available on site, but whether it is included depends on the room booked and the rate selected.

The safest option is to check your booking terms or ask the Concierge before arrival.

What restaurants are at Fairmont Pacific Rim?

The hotel has three dining venues: Botanist, Bacaro and The Lobby Lounge & RawBar.

They cover contemporary Canadian cuisine, Venetian-style Italian dining and Japanese-Peruvian Nikkei dishes.

A word from the Concierge

Fairmont Pacific Rim through the Concierge's eyes

The Fairmont Pacific Rim is located in Vancouver, Canada. This 5★ hotel is part of the renowned Fairmont property. It sits near the water, providing stunning views of the city and surrounding mountains. The central location allows easy access to local attractions, restaurants, and shops. It is a popular choice for both business and leisure travelers. What sets this hotel apart is its modern and elegant atmosphere. The common areas are designed for comfort and style, creating a welcoming ambiance. Guests particularly appreciate the refined setting and warm hospitality. Before you go, know that the hotel suits couples, solo travelers, and families. Business stays are also well accommodated with suitable facilities. Seasonality may affect availability, so plan your visit accordingly. _My tip from the Concierge:_ book your stay in advance to secure the best rates and availability.

Why choose Fairmont Pacific Rim?

Fairmont Pacific Rim is an exceptional address in Vancouver, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • Near the waterfront, with city and mountain views
  • Central location for sights, dining and shopping
  • Modern, elegant atmosphere
  • Public spaces designed for comfort and style
  • Well suited to business and leisure stays

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Lounge
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Waking up to Vancouver’s waterfront and mountain backdrop

    Choosing a well-positioned room or suite turns the view into a defining part of the stay. At Fairmont Pacific Rim, the proximity of the water and the outlook over the city or mountains give the first moments of the day a distinctive tone. It is a simple yet particularly apt way to enter Vancouver, allowing the landscape to set the rhythm before one has even stepped outside.

    Vue signatureReservation required
  • Early-morning waterfront walk

    One of the most natural pleasures from the hotel is to head out early and walk along the waterfront before the day gathers pace. It requires no elaborate arrangement, only the right starting point — and the property is especially well placed for it. The walk reveals Vancouver’s distinctive relationship with water, light and space, before returning to the hotel with a sense of already understanding the city.

    À vivre sur placeIncluded in your stay
  • A seamless business stopover

    For business travellers, Fairmont Pacific Rim lends itself to a notably fluid experience: arrival at any hour, concierge support, daily housekeeping, turndown service and a central location for moving between appointments. The signature lies not in spectacle but in execution. Everything is designed to reduce logistical friction and preserve a genuine level of comfort in the midst of a demanding schedule.

    Business & lifestyleReservation required
  • An elegant pause in the public spaces

    The public spaces at Fairmont Pacific Rim are an integral part of the experience. Designed for comfort and style, they allow for pauses between outings, informal meetings, coffee breaks or simply a moment spent observing the rhythm of the hotel. In a major urban address, this quality of use is essential: it turns the intervals of the day into meaningful moments of the stay.

    Included in your stay
  • Tailored concierge guidance for Vancouver

    With its 24-hour concierge and multilingual staff, the hotel can act as a highly effective base for shaping a more tailored stay. Neighbourhood recommendations, help structuring the day and practical advice according to arrival or departure times all depend on the intelligence of service. This is especially valuable for travellers who want to enjoy the city without losing time to unnecessary decisions.

    Service signatureReservation required
  • A city-and-leisure stay on foot

    The hotel’s central location makes it possible to shape a largely walkable stay, combining sights, restaurants, shops and waterside strolls. This is especially rewarding in Vancouver, where the quality of transitions between districts matters almost as much as the destinations themselves. From Fairmont Pacific Rim, one can alternate naturally between urban moments and quieter pauses without constantly relying on a car.

    Emplacement cléIncluded in your stay

Restaurants & bars

3 on-site dining venues.

  • Botanist

    Restaurant

    Chef: Hector Laguna
    Chef: Hector Laguna

    Highlights

    • contemporary Canadian
    • we always have duck on the menu. We cook it in so many different [ways].
  • Bacaro

    Restaurant

    Chef: Chanthy Yen
    Chef: Chanthy Yen

    Highlights

    • Venetian-style Italian
    • a must try is Bigoli con Anatra; fresh pasta coated with a savoury sauce of ground duck ragu, liver and warm spices like cinnamon and mace, then topped with Parmigiano Reggiano and shaved truffle.
  • The Lobby Lounge & RawBar

    Restaurant

    Chef: Youssef Jbari
    Chef: Youssef Jbari

    Highlights

    • Japanese - Peruvian Nikkei sushi

In the press

Distinctions & affiliations

Labels & distinctions
Forbes Travel Guide Five-Star

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Year opened
2010 (Wikidata)
Architect
James K. M. Cheng (Wikidata)

Data collected on 31 May 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

Reservations must be cancelled at least 24 hours prior to avoid cancellation penalties.

Free cancellation up to 24 hours before arrival

Pets

Pets are welcome at no extra charge.

Fairmont Pacific Rim recognizes that pets are considered part of our guests’ families and are delighted to welcome cats and dogs at the hotel. A welcome package featuring special pet amenities including pet bedding, treats and a walking map will be presented upon arrival. Pets mu

Location & access

Address: 1038 Canada Pl, Vancouver, BC V6C 0B9, Canada

View on the map

Google listing

Guest reviews

4.6 / 5 · 5,515 reviews

5/5Quynh Nguyen

Beautiful, modern hotel with exceptional service. Might be one of my favorite Fairmont locations. Rooms were exceptionally clean with high-end (Le Labo) toiletries, superb city/pier views, and modern interiors…

5/5Nick Russ

The Fairmont Pacific Rim was truly a fantastic and luxurious experience during my first visit to Vancouver. Location: Absolutely wonderful. A short walk away from the water and a 30 minute drive from the airport, it…

5/5Kim de Castro

Stayed here recently and honestly had such a great experience. The whole place felt luxurious but still very welcoming and comfortable. Staff were kind, attentive, and shoutout to the bellman.. he was genuinely…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 7 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Canada Place Cruise Ship TerminalTourist attraction

    291 m · 4 min walk

    Cruise ship terminal four minutes' walk away, a departure point for maritime excursions in Canada.

    Practical information

    The concierge’s wordA 4-minute walk away, Canada Place Cruise Ship Terminal is handy if you're heading out on a marine excursion or want a portside break in your day.

  • Canada PlaceTourist attraction

    409 m · 5 min walk

    Convention center five minutes' walk away, frequently used for events and exhibitions.

    Practical information

    The concierge’s wordFor an easy break 5 minutes away on foot, head to Canada Place if you feel like catching an exhibition or event.

  • FlyoverTourist attraction

    480 m · 6 min walk

    Tourist attraction a six-minute walk away, providing an immersive experience of the city of Vancouver.

    Practical information

    The concierge’s wordA 6-minute walk away, Flyover offers an immersive break over Vancouver, ideal for getting a feel for the city right after arrival.

  • Point de vue sur VancouverObservation deck

    491 m · 6 min walk

    Observation deck six minutes' walk away, providing a panoramic view of the city of Vancouver.

    Practical information

    The concierge’s wordA 6-minute walk away, this viewpoint is ideal for a panoramic break over Vancouver between plans or before heading out.

  • Vancouver Art GalleryArt gallery

    647 m · 8 min walk

    Art gallery an eight-minute walk away, showcasing contemporary and historical art exhibitions.

    Practical information

    The concierge’s wordAn 8-minute walk away, the Vancouver Art Gallery makes an ideal cultural pause between plans, with contemporary art and historical exhibitions.

  • Gastown Steam ClockHistoric landmark

    709 m · 9 min walk

    Steam clock located a nine-minute walk away, a historical symbol of the Gastown district.

    Practical information

    The concierge’s wordA 9-minute walk away, the Gastown Steam Clock makes a short stop in historic Vancouver, ideal for a stroll through the neighborhood.

  • Queen Elizabeth TheatrePerforming arts

    920 m · 11 min walk

    Performance arts theater located 920 meters away, hosting a variety of artistic performances throughout the year.

    Practical information

    The concierge’s wordFor a cultural evening in Vancouver, Queen Elizabeth Theatre makes a lovely interlude if you're in the mood for varied artistic performances.

  • Orpheum TheatrePerforming arts

    946 m · 11 min walk

    Performance arts theater located 946 meters away, hosting various artistic and cultural events.

    Practical information

    The concierge’s wordFor a cultural break in Vancouver, the Orpheum Theatre is a lovely option if you’re in the mood for an evening performance.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Robson SquareSquare

    797 m · 10 min walk

    Robson Square, a lively public plaza, perfect for relaxing and enjoying the urban atmosphere, is a ten-minute walk away.

    Practical information

    The concierge’s wordA 10-minute walk away, Robson Square is an easy break to unwind and soak up Vancouver’s urban energy.

  • Yaletown Roundhouse StationPark

    1.6 km · 19 min walk

    Yaletown Roundhouse Station, a park providing green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break between plans, head to Yaletown Roundhouse Station: a nice spot to unwind and enjoy a quiet moment.

  • Sunset Beach ParkPark

    1.8 km · 3 min by car

    Sunset Beach Park, an urban park featuring green spaces and walking paths.

    Practical information

    The concierge’s wordFor a quiet break, head to Sunset Beach Park for a stroll among green spaces and paths, ideal at the start or end of the day.

  • Parc David LamPark

    1.9 km · 3 min by car

    David Lam Park, a green space suitable for relaxation and outdoor activities.

    Practical information

    The concierge’s wordFor a green break in Vancouver, David Lam Park is well suited to a relaxing moment or a bit of outdoor activity.

  • Stanley ParkPark

    2.7 km · 5 min by car

    Stanley Park, a large urban park featuring trails, green spaces, and ocean views.

    Practical information

    The concierge’s wordFor a green escape, head to Stanley Park: trails, open green spaces, and ocean views, ideal in the morning or late in the day.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • Vancouver Christmas MarketMarket

    131 m · 2 min walk

    Christmas market two minutes' walk away, offering a variety of handmade products and culinary specialties.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • Where is the Fairmont Pacific Rim Vancouver located?

    The Fairmont Pacific Rim is a luxury 5-star hotel located at 1038 Canada Place Way, in the Coal Harbour area of downtown Vancouver.

  • In which area of Vancouver is the Fairmont Pacific Rim hotel located?

    The Fairmont Pacific Rim is located on the waterfront of Coal Harbour, adjacent to the Vancouver Convention Centre and within walking distance of Gastown and Stanley Park.

  • What is the distance between the hotel and the airport?

    The Fairmont Pacific Rim is approximately 7 miles, or about 11 kilometres, from Vancouver International Airport (YVR).

  • Is the Fairmont Pacific Rim close to the Vancouver cruise terminal?

    The hotel is in close proximity to the Canada Place cruise terminal, accessible within a few minutes' walk from the entrance of the Fairmont Pacific Rim.

Arrival & Departure

  • Does the hotel have parking?

    Parking is available on-site with a parking lot and accessible parking, with terms and rates varying depending on the period.

  • What are the check-in and check-out times at the Fairmont Pacific Rim Vancouver?

    Standard check-in begins at 3 PM and check-out is until 12 PM for guests of the Fairmont Pacific Rim.

  • Can I check in early?

    Early check-in may be offered depending on availability, sometimes with an additional charge; it is recommended to request it in advance.

  • Is it possible to have a late check-out at the Fairmont Pacific Rim?

    A late check-out may be granted depending on availability and room category, with possible additional fees payable on-site.

  • Are airport transfers offered?

    Private transfers or taxis can be arranged through the concierge, but the hotel does not mention a dedicated free airport shuttle.

  • Does the hotel offer luggage storage before arrival or after departure?

    Luggage storage is available to keep bags before check-in or after check-out, allowing guests to enjoy the city freely.

  • Is the Fairmont Pacific Rim Vancouver a 5-star and well-rated hotel?

    The Fairmont Pacific Rim is rated Forbes Five-Star and is considered one of the flagship establishments of the Fairmont brand in Vancouver.

Dining

  • What type of breakfast is offered?

    Most offers display breakfast at an additional cost, served in the restaurant or via room service, except for specific packages that include breakfast.

  • Is breakfast included at the Fairmont Pacific Rim Vancouver?

    Breakfast is not systematically included in all rates; however, some packages or special offers may include it.

  • What restaurants are available at the Fairmont Pacific Rim?

    The Fairmont Pacific Rim offers the Botanist restaurant, a Lobby Lounge & RawBar, as well as a bar, providing local cuisine, cocktails, and a sustainable sushi bar.

  • Does the hotel offer room service?

    Room service is available, allowing guests to order meals and drinks to their room during the hours set by the hotel.

Spa & Wellness

  • What services are offered at the Fairmont Pacific Rim spa?

    The Willow Stream Spa at the Fairmont Pacific Rim offers massages, body and facial treatments, as well as a large fitness centre.

  • What is the Fairmont Pacific Rim wellness club?

    The Fairmont Pacific Rim Wellness Club includes modern fitness facilities, wellness services, and access to certain spa amenities for guests.

  • Can massages and personalised treatments be booked at the Fairmont Pacific Rim spa Vancouver?

    Massages and treatments can be booked at the spa, with a varied offering including classic massages, facials, and wellness rituals.

  • Does the hotel have a swimming pool?

    A swimming pool is available on-site at the Fairmont Pacific Rim, appreciated for its setting and view, accessible to hotel guests.

Activities & Leisure

  • What leisure activities are offered at the Fairmont Pacific Rim hotel?

    Facilities include a fitness centre, a swimming pool, and a spa, allowing guests to combine sports activities and relaxation during their stay.

  • Is there entertainment or live music at the Fairmont Pacific Rim Vancouver?

    The hotel regularly features live music and a lively atmosphere in the Lobby Lounge, which is very popular with guests and visitors.

  • What nearby attractions can be discovered when staying at the Fairmont Pacific Rim?

    The hotel's central location allows for quick access on foot to the waterfront promenade, Stanley Park, and the shopping districts of downtown.

Rooms & Amenities

  • What do the rooms at the Fairmont Pacific Rim look like?

    The rooms are contemporary, featuring high-quality bedding, marble spa-style bathrooms, and views of the city, harbour, or mountains depending on the category.

  • What amenities can be found in the rooms of the Fairmont Pacific Rim hotel?

    The rooms offer air conditioning, television, minibar, private bathroom, and Stearns & Foster bedding or equivalent, with high-end furnishings.

  • Is housekeeping daily at the Fairmont Pacific Rim Vancouver?

    Daily housekeeping service is provided, with the possibility of additional services upon request according to guests' needs.

  • What are the Fairmont Pacific Rim estates or residences?

    The hotel offers suites and residences with larger living spaces, some under the name Fairmont Pacific Rim Estates or Residences, for extended or high-end stays.

  • Why is the Fairmont Pacific Rim in Vancouver well-known in reviews?

    Reviews often highlight the glamorous atmosphere, modern design, high-level service, and excellent location of the Fairmont Pacific Rim, placing it among the most luxurious hotels in Vancouver.

  • What is the difference between Fairmont Pacific Rim and Fairmont Waterfront according to reviews?

    Compared to the Fairmont Waterfront, the Fairmont Pacific Rim is often described as more modern, glamorous, and luxurious, with a more contemporary atmosphere.

  • What do the Fairmont Pacific Rim photos reveal about the hotel's style?

    Official photos and those from travellers show contemporary interiors, a pool with a view, and stylish common areas, reflecting the hotel's luxurious positioning.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi access is available throughout the property; some rates or loyalty programmes may include Wi-Fi for free, otherwise charges may apply.

  • Is internet access free at the Fairmont Pacific Rim Vancouver?

    Wi-Fi is accessible in the rooms and common areas, with billing or free access depending on the reserved offer and membership in the ALL Accor programme.

  • What services are included for business guests at the Fairmont Pacific Rim hotel?

    The Fairmont Pacific Rim offers services such as room service, concierge, business centre, and meeting rooms for business guests.

  • Does the Fairmont Pacific Rim offer value for money according to reviews?

    Staying at the Fairmont Pacific Rim is generally described as very luxurious, with attentive service, contemporary design, and an exceptional waterfront location.

  • What do recent reviews say about the Fairmont Pacific Rim Vancouver?

    Recent reviews describe the service as excellent, the rooms as comfortable, and the location as ideal, with high overall satisfaction for the Fairmont Pacific Rim Vancouver.

Pets

  • Are pets allowed at the Fairmont Pacific Rim?

    Dogs and other pets are accepted upon request, with potential additional fees to be expected for their stay.

Accessibility

  • Is the Fairmont Pacific Rim hotel in Vancouver accessible for people with reduced mobility?

    Accessible rooms, parking, and facilities for people with reduced mobility are available, in accordance with modern accessibility standards.

  • Are there rooms adapted to the specific needs of disabled persons?

    Rooms with adapted bathrooms, grab bars, and easy access can be requested at the time of booking, subject to availability.

  • What facilities facilitate access to the common areas of the Fairmont Pacific Rim hotel?

    Accessible parking and smoke-free access throughout the property contribute to a more comfortable environment for everyone.

Family & Kids

  • Is the Fairmont Pacific Rim suitable for a family stay with children?

    Families can enjoy spacious rooms and the proximity to parks, the waterfront, and attractions such as the Vancouver Aquarium.

  • Can a cot or an extra bed be requested at the Fairmont Pacific Rim in Vancouver?

    Cots or additional bedding solutions may be offered depending on the room category, upon prior request.

  • What child-friendly activities are easily accessible from the Fairmont Pacific Rim hotel?

    The central location allows for easy access to family activities on foot or via short transport trips, which is convenient with children.

Billing & Policies

  • Is the Fairmont Pacific Rim considered one of the most luxurious and expensive hotels in Vancouver?

    The Fairmont Pacific Rim is frequently cited among the most luxurious and expensive hotels in Vancouver, particularly due to its location, service, and high-end amenities.

  • What are the average room prices at the Fairmont Pacific Rim?

    Rates vary by season; recent research indicates room prices starting around several hundred Canadian dollars per night for the basic categories.

  • What is the hotel's cancellation policy?

    Cancellation policies depend on the rate and booking channel; some offers are flexible, while others are non-refundable, with specific deadlines indicated at the time of booking.

  • Are there any accommodation taxes to pay?

    Local taxes and additional fees may be added to the room rate, in accordance with regulations in British Columbia and Vancouver.

  • Is the Fairmont Pacific Rim hotel a non-smoking establishment?

    The hotel is entirely non-smoking, as stated in the property description 100% non-smoking, with possible fees for violations.

Sustainability

  • What sustainable initiatives are highlighted at the Fairmont Pacific Rim Vancouver?

    The establishment prioritises sustainable cuisine, notably with a fully sustainable sushi bar, and highlights certain responsible practices in its offerings.

  • Does the Fairmont Pacific Rim offer sustainable or eco-friendly dining options?

    The hotel's sushi bar claims to be the city's first fully sustainable sushi bar, promoting seafood products from responsible sources.

  • Is the environmental policy of the Fairmont Pacific Rim hotel integrated into the customer experience?

    Sustainability programmes may include choices of responsible suppliers and a focus on reducing the environmental footprint, detailed by the Fairmont and Accor brands.

The Concierge answers — Fairmont Pacific Rim

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Vancouver airport and the Fairmont Pacific Rim Vancouver?

    The concierge can organise a private transfer between Vancouver International Airport and the Fairmont Pacific Rim by sedan, SUV, or limousine, depending on your needs and flight schedule. Contact the concierge to confirm the arrangements for the day.

  • How can transport be arranged for a large group arriving and departing from the Fairmont Pacific Rim hotel?

    The concierge can book a shuttle service or a taxi suitable for a group, taking into account the luggage and the arrival or departure times of each individual.

  • Can the concierge help me reach my cruise ship from the Fairmont Pacific Rim Vancouver?

    The concierge can suggest the best transport options by public transport or taxi to reach the Canada Place cruise terminal located just next to the hotel.

  • Is it possible to rent a car with delivery to the Fairmont Pacific Rim hotel?

    The concierge can assist in booking a rental car delivered directly to the Fairmont Pacific Rim, subject to the availability of partner agencies.

  • Can you arrange a private driver for the day departing from the Fairmont Pacific Rim?

    The concierge can book a private driver for hourly or daily transportation in Vancouver and its surroundings, with a vehicle suited to your needs.

Restaurant Reservations

  • Can you reserve a table at the best restaurants near the Fairmont Pacific Rim restaurant?

    Reservations are made through the concierge, who can secure tables at Botanist, the Lobby Lounge at the Fairmont Pacific Rim, or other renowned restaurants in Vancouver.

  • Can the concierge find a fine dining restaurant with vegetarian options near the hotel?

    The concierge can recommend and book restaurants offering vegetarian, vegan, or gluten-free menus, specifying your dietary restrictions to the establishment.

  • Is it possible to organise a special romantic dinner at the Fairmont Pacific Rim Vancouver restaurant?

    The concierge can arrange a romantic dinner with a specific table, desired view, and possibly personalised decoration, depending on the restaurant's possibilities.

  • Can you help me book a weekend brunch near the Fairmont Pacific Rim?

    Reservations are made through the concierge, who can recommend popular Sunday brunches and handle time slot requests.

Spa Bookings

  • How can I book a treatment at the Fairmont Pacific Rim spa during my stay?

    Reservations are made through the concierge or directly with the Willow Stream Spa, for massages, facials, and access to the Fairmont Pacific Rim wellness club, subject to availability.

  • Can you organise a full wellness day at the Fairmont Pacific Rim Vancouver spa?

    The concierge can suggest spa and wellness packages suitable for a half-day or full day, including various treatments and access to facilities.

  • Is it possible to book a couples treatment at the hotel spa?

    The concierge can assist in booking couples treatments for two people and arrange special touches, depending on the spa's offerings and availability.

Excursions & Cultural Visits

  • Can you organise a guided tour of Vancouver departing from the Fairmont Pacific Rim hotel?

    The concierge can arrange guided tours of Vancouver including Stanley Park, Gastown, and Granville Island, with a private guide or small group tours.

  • Is it possible to book a day trip from the Fairmont Pacific Rim to Whistler?

    The concierge can book excursions to Whistler, the Sunshine Coast, or the Fraser Valley region, with transport included, depending on the season and available operators.

  • Can the concierge recommend special Christmas activities near the Fairmont Pacific Rim?

    The concierge can provide information on seasonal events, markets, and Christmas lights in Vancouver, and book specific activities if needed.

  • Can you book tickets for the main museums and attractions in Vancouver?

    The concierge can obtain tickets for museums, art galleries, and major attractions, advising on timings and the best visiting periods.

Special Occasions

  • Is it possible to prepare a birthday surprise in my room at the Fairmont Pacific Rim?

    The concierge can arrange in-room bouquets, champagne, pastries, and decorations, according to your wishes and the specified budget.

  • Can you help me organise a marriage proposal at the Fairmont Pacific Rim Vancouver?

    The concierge can assist in planning a marriage proposal with location, photographer, and staging, in coordination with the hotel teams.

  • How can I organise a small private event or reception at the Fairmont Pacific Rim?

    The concierge can suggest venues and menus for a private dinner or small event, and connect you with the hotel's event services.

Shopping & Luxury Services

  • Can the concierge organise a luxury shopping session near the Fairmont Pacific Rim?

    The concierge can recommend the best luxury boutique addresses nearby and offer, subject to availability, an external personal shopper service.

  • Is it possible to obtain dry cleaning services and evening outfit rental during my stay?

    The concierge can facilitate express dry cleaning services, alterations, and potentially evening outfit rental through local partners.

Family Activities

  • Can you recommend activities for children around the Fairmont Pacific Rim Vancouver?

    The concierge can suggest family-friendly activities suitable for children, such as visits to the aquarium, parks, interactive museums, and nature outings near Vancouver.

  • Can the concierge organise a family bike outing from the hotel?

    The concierge can arrange bike rentals for the whole family and suggest safe routes around Stanley Park and the waterfront.

Personalized Experiences

  • Can you prepare a personalised three-day itinerary in Vancouver while staying at the Fairmont Pacific Rim?

    The concierge can create a tailored itinerary based on your interests, including gastronomy, culture, nature, and wellness, with associated reservations.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits