Shangri-La Hotel Tokyo

Check-in is generally available from 3:00 PM and check-out must be completed before 12:00 PM, subject to the conditions of your reservation.

Early check-in is possible subject to availability and may incur additional charges depending on the time of arrival.

A late check-out service may be offered depending on availability and may incur additional fees payable on-site.

Luggage can be dropped off and securely stored at the reception before check-in or after check-out on the day of your arrival or departure.

Contact the concierge to confirm the day's arrangements.

The establishment is located in the Marunouchi Trust Tower Main, right next to Tokyo Station, in the heart of the Chiyoda business district.

From Tokyo Station, the hotel is just a few minutes' walk, particularly from the Nihonbashi or Marunouchi North exits.

The Shangri-La Hotel Tokyo enjoys a central location allowing quick access to Ginza, Nihonbashi, and the Imperial Palace within a few minutes' walk or by train.

Narita is about 56 km away, which is approximately 1 hour and 20 minutes by transport, and Haneda is about 40 minutes, depending on the mode of transport chosen.

Contact the concierge to confirm the day's arrangements.

Shangri-La Hotel Tokyo is a luxury five-star hotel, part of the international Shangri-La Hotels and Resorts chain of Asian origin.

The rooms are spacious, starting from approximately 50 m², with premium bedding, marble bathrooms, and views of the city or Tokyo Station depending on the category.

The rooms generally feature air conditioning, television, safe, minibar, coffee or tea machine, as well as daily housekeeping service.

Wi-Fi in the room and in certain public areas is often provided at no extra charge, offering a connection suitable for business and leisure needs.

The establishment is regarded as a luxurious urban palace, renowned for its personalised service, views of Tokyo, and immediate proximity to Tokyo Station.

Wi-Fi is available for free in the rooms and in some common areas, with wired internet access also available in the rooms.

A private parking is offered on site, with self-parking options and valet service, subject to daily fees.

Guests can access a fitness centre, a 20-metre heated indoor pool, and a spa with sauna and massages.

Concierge service, laundry and dry cleaning, as well as 24-hour room service are generally provided.

Airport transfers can be arranged, including via shuttle or limousine service, usually with additional charges per person or per vehicle.

Breakfast is generally served as either a la carte or buffet style, with Japanese, Chinese, and Western options.

The hotel features on-site restaurants offering gourmet cuisine, as well as a Lobby Lounge for cocktails, tea, and light snacks.

Tailored menus, including Western and Asian options, may be offered at breakfast and in the restaurants, with the possibility to request specific options.

A 24-hour room service allows meals or snacks to be enjoyed in your room or suite at any time.

Smart casual attire is generally accepted for breakfast and buffets, provided it remains neat and respectful of the setting.

The establishment features a 20-metre heated indoor pool, accessible as part of the health club.

The spa offers massages, sauna, hot tub and various treatments, accessible by reservation and possibly at additional cost.

A fully equipped fitness centre is available for guests, with access generally reserved for hotel residents.

Wellness facilities such as sauna, hot tub and massages contribute to relaxation after a day of sightseeing or work.

The hotel offers an indoor pool, a spa, a fitness centre and is close to shopping and cultural districts for various activities.

Excursions to Asakusa, Tokyo Disneyland, DisneySea and other districts can be easily organised from the hotel due to its proximity to Tokyo Station.

The Lobby Lounge offers cocktails, tea and sometimes musical entertainment, creating a pleasant setting for evening relaxation.

The hotel welcomes children, with the possibility of a free baby cot upon request and sometimes services such as stroller and high chair rentals for meals.

One child up to 6 years old per adult can stay free in the parents' room using existing bedding.

Baby cots can be provided free of charge upon request, and extra beds are available for a fee per night.

Contact the concierge to confirm the day's arrangements.

Pets are generally not allowed, except for assistance animals, which are welcome at no charge.

An elegant and neat dress code is recommended in the restaurants and common areas, particularly in the evening, without being strictly formal.

The main areas of the hotel are non-smoking, with designated smoking areas outside or in specific zones.

The hotel offers accessible rooms, wheelchair rentals, and elevators, facilitating movement for people with reduced mobility.

Features such as written communication, wide elevators, and other universal design accommodations are provided to enhance accessibility.

Reservations can often be cancelled up to 24 hours before 4:00 PM on the day of arrival, depending on the rate chosen, subject to cancellation fees.

According to local regulations, an accommodation tax or lodging tax may be charged per night and per person, in addition to the displayed rate.

Payment can generally be made by international credit card and possibly other accepted methods, depending on the hotel's conditions.

Some rates include only the room, while others may include breakfast, with prices varying according to room category and season.

The hotel applies sustainability measures, including professional cleaning, high washing temperatures for linens, and enhanced safety and hygiene procedures.

Hand sanitiser dispensers, individually packaged food options, and distancing protocols are implemented for the safety of guests.

Contact the concierge to confirm the day's arrangements.