Skip to main content
MC

The gallery

Hotel gallery

10 photos

5★ · Jeddah

Shangri-La Jeddah

Jeddah

4.54.5/53,909 reviews · Google rating

Hotel 5-star in Jeddah, Saudi Arabia, in the heart of Jeddah, featuring Red Sea views, breakfast overlooking the sea and sunset suites.

Is Shangri-La Jeddah a five-star hotel?

Yes, Shangri-La Jeddah is a five-star hotel in Jeddah.

It suits both business stays and family trips, with Red Sea views and a practical city location.

Which part of Jeddah is Shangri-La Jeddah located in?

The hotel enjoys a central location in Jeddah, overlooking the Red Sea.

It offers easy access to business districts and several of the city’s visitor attractions.

What budget should I expect for a night at Shangri-La Jeddah?

Rates vary by season, room or suite category, and booking conditions.

For an exact price, it is best to check your dates or contact the Concierge.

A word from the Concierge

Shangri-La Jeddah through the Concierge's eyes

Shangri-La Jeddah is located in Jeddah, Saudi Arabia. This 5★ hotel offers views of the Red Sea and is close to local attractions. Its central location allows easy access to business districts and tourist sites in the city. The setting is elegant, reflecting traditional Saudi hospitality. What sets this hotel apart is its refined atmosphere and attentive service. Guests appreciate the comfort and quality of the facilities. Shangri-La Jeddah aims to provide a memorable experience, whether for business trips or family vacations. The hotel aligns with the reputation of the Shangri-La brand, known for its excellence. Before you go, note that the atmosphere is suitable for family or friend stays. Business travelers will also find facilities tailored to their needs. The best time to visit Jeddah is between October and April, when temperatures are milder. _My tip from the Concierge: consider booking in advance to secure your stay, especially during the peak tourist season._

Why choose Shangri-La Jeddah?

Shangri-La Jeddah is an exceptional address in Jeddah, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Detailed services coming soon.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast overlooking the Red Sea

    Beginning the day with Jeddah’s light and the Red Sea horizon immediately changes the rhythm of a stay. This experience is defined by the calm of the morning, attentive service and the pleasure of an unhurried start in a maritime setting that fully expresses the spirit of the hotel.

    Vue signatureIncluded in your stay
  • Suite stay at sunset

    At day’s end, the light over the coast turns the room or suite into a private vantage point. The experience is less about spectacle than about enjoying comfort, relative quiet and the depth of the landscape, with the rare feeling of being in the city while slightly removed from it.

    Moment à deuxReservation required
  • Dinner at the hotel after a Corniche walk

    After a late-afternoon walk along the waterfront, returning to the hotel for dinner naturally extends the connection between city and sea. This experience suits travellers who prefer seamless stays without unnecessary logistics, where the table becomes an extension of a day lived at Jeddah’s pace.

    Reservation required
  • Business stay with a sea-facing pause

    Designed for travellers on the move, this experience combines the efficiency of a five-star hotel with the restorative quality of a sea view between appointments. It is a way of turning a business trip into a more balanced interlude without sacrificing practicality.

    BusinessIncluded in your stay
  • Family stay between city and seafront

    Shangri-La Jeddah lends itself well to travelling together thanks to its elegant yet approachable atmosphere, practical location and the ability to alternate outings with time at rest. This experience highlights a form of family comfort in which each guest can keep their own rhythm without losing the coherence of the stay.

    Reservation required
  • Concierge-led tailor-made stay in Jeddah

    For travellers wishing to make the most of their time, the concierge can help shape transfers, recommendations and the rhythm of the stay with greater fluidity. The value lies not in an accumulation of services, but in precision: making Jeddah easier to understand, simpler to navigate and more enjoyable from the hotel base.

    Sur mesureReservation required

In the press

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 29 June 2026.

Stay policies

Check-in & check-out

Check-in
From 16:00
Check-out
Until 11:00

Cancellation

You may cancel your reservation up to 72 hours before your arrival date free of charge (3 days before arrival).

Free cancellation up to 72 hours before arrival

Pets

Pets are welcome (100 € fee).

Up to two dogs allowed per room. Guests will be charged $100 for the first dog and $60 for the second dog.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Guest reviews

4.5 / 5 · 3,909 reviews

5/5DALAL A

I had an excellent experience with Berna. She was professional, friendly, and very attentive to details. Her service was outstanding, and she made me feel comfortable and satisfied throughout the whole experience. I…

5/5Malek Batterjee

Booked a room for my wifes birthday. We did a staycation. The room was excellent perfect view of the F1 circuit and the sea and the city. Room has spacious a d very clean. Bed was comfortable and bathroom was perfect…

Reviews provided by Google Maps. View on Google

Around the hotel

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Shangri-La Jeddah?

    Standard check-in begins from 16:00 and check-out is generally expected before 12:00, subject to the conditions of the day confirmed at the time of booking.

  • Can I check in early?

    Early check-in is possible depending on room availability; it is recommended to request it in advance, and an additional charge may apply depending on the time of arrival.

  • Is it possible to request a late check-out at Shangri-La Jeddah?

    A late check-out may be granted depending on availability on the day of departure and may incur additional fees; requests should be made at the reception.

  • What documents are required to check in to the hotel?

    Check-in procedures require a valid ID or passport, as well as a credit card for the guarantee of the stay and extras.

Location & Access

  • Where exactly is Shangri-La Jeddah located in the city?

    The hotel is located in the Burj Assila on Corniche Road, anchored on the new Jeddah Waterfront, by the Red Sea in the Ash Shati district of Jeddah.

  • What is the distance between the hotel and the airport?

    The property is approximately 20 minutes by car from King Abdulaziz International Airport, with the duration varying depending on traffic.

  • Is the hotel close to the corniche and the waterfront of Jeddah?

    Shangri-La Jeddah is directly located on the new Jeddah corniche, offering immediate access to the waterfront and promenades along the Red Sea.

  • Are airport transfers offered?

    Airport transfers can be arranged upon request for an additional fee; it is advisable to book this service in advance with the hotel.

  • Does the hotel have parking?

    The hotel has parking for its guests, including valet service subject to availability; some fees may apply depending on the type of vehicle and duration.

Rooms & Amenities

  • Is Shangri-La a 5-star or 7-star hotel?

    Shangri-La Jeddah is a luxury 5-star hotel, part of the international chain Shangri-La Hotels and Resorts, known for its high-end hospitality.

  • How many rooms and suites does the Shangri-La Jeddah offer and what views do they provide?

    The establishment offers approximately 221 rooms and suites, as well as serviced apartments, most of which feature private balconies and provide views of the Red Sea or the Jeddah skyline.

  • What amenities can be found in the rooms at the Shangri-La Jeddah?

    The rooms are equipped with a modern bathroom, air conditioning, television, minibar, safe, tea and coffee making facilities, and generally a private balcony, with a contemporary design inspired by the seaside.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge in the hotel, in both the rooms and common areas, for resident guests.

  • Does the hotel offer family or connecting rooms for stays with children?

    Connecting rooms and family categories are available, subject to availability; it is advisable to specify this need when making a reservation.

  • What is the Shangri-La hotel chain and what type of hospitality does it offer?

    The Shangri-La Hotels and Resorts group is a luxury hotel chain inspired by Asian culture, present in many major cities around the world and in several beach resorts.

Dining

  • What type of breakfast is offered?

    Breakfast is generally served in buffet or à la carte style in one of the hotel’s restaurants, with international and Middle Eastern options, as well as lighter choices.

  • What restaurants are available at the Shangri-La Jeddah?

    The Shangri-La Jeddah has four dining venues, including the signature Chinese restaurant Shang Palace, as well as other international and local cuisine options.

  • Does the hotel offer 24-hour room service?

    Room service is offered for dining in the room, including a selection of international and local dishes, according to hours set by the hotel.

  • Is the dining offer halal and suitable for special diets?

    The restaurant menus include halal options in accordance with local standards, as well as dishes suitable for certain diets upon prior request.

  • Is there a bar or lounge to have a drink within the hotel?

    A non-alcoholic bar or lounge is available, serving mocktails and non-alcoholic beverages in accordance with current Saudi regulations.

Spa & Wellness

  • Does the hotel have a swimming pool?

    The hotel has an outdoor swimming pool facing the Red Sea, with adjacent relaxation areas for guests.

  • Is there a spa at Shangri-La Jeddah and what types of treatments are offered?

    A spa is available within the establishment, offering a range of massages, facials, and wellness rituals, with access by reservation and according to the current pricing schedule.

  • Does the hotel offer a gym or fitness centre for guests?

    A modern fitness room is available, equipped with strength and cardio machines, generally accessible to resident guests over a wide range of hours.

  • Do the wellness facilities include separate areas for men and women?

    Relaxation areas and possibly separate men/women zones may be offered at the spa, in accordance with local customs; the details should be confirmed with the hotel.

Activities & Leisure

  • What leisure activities are available on-site at Shangri-La Jeddah?

    The hotel offers a swimming pool and outdoor spaces with sea views, as well as access to the new corniche promenade, suitable for walking and leisure activities.

  • Is the hotel's location suitable for enjoying the corniche and seaside promenades?

    The location on Jeddah Waterfront allows easy access to the promenades, cafés, and waterfront activities, ideal for walking, jogging, or family outings.

  • Does Shangri-La Jeddah have rooms for events, meetings, or weddings?

    Reception rooms and a large ballroom are available for organising events, conferences, weddings, and private celebrations, equipped with modern audiovisual facilities.

  • Does Shangri-La Jeddah operate on an all-inclusive or à la carte basis?

    The hotel does not present itself as an all-inclusive resort; activities such as spa, dining, and events are charged separately, according to the displayed rates and chosen services.

Family & Kids

  • Is Shangri-La Jeddah suitable for a family stay with children?

    The establishment welcomes families and offers suitable rooms, with the possibility of extra beds or baby cots upon request and subject to availability.

  • Is there a kids club or children's activities at the hotel?

    A kids club or dedicated activities may be offered depending on the season and current programme; it is recommended to check the available activities for the duration of the stay.

  • Do the hotel restaurants offer children's menus?

    Children's menus or suitable options are generally available in the hotel restaurants, allowing younger guests to find dishes that suit their tastes.

  • Is it possible to book a babysitting service through the hotel?

    Contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets allowed at Shangri-La Jeddah?

    Pets are generally not accepted at Shangri-La Jeddah, in accordance with the usual policies of major hotels in the region, unless otherwise stated in the reservation.

  • Does the establishment offer special services for pets?

    The hotel does not communicate a specific pet programme and it is advisable to consider that dogs and cats are not allowed, to be confirmed before final booking.

  • Are there exceptions for assistance animals within the hotel?

    Contact the concierge to confirm the arrangements for the day.

Accessibility

  • Is Shangri-La Jeddah suitable for people with reduced mobility?

    Accessible rooms and common areas suitable for people with reduced mobility are offered, with elevators serving the various floors, in accordance with the standards of recent luxury hotels.

  • Are the common areas and elevators easily accessible by wheelchair?

    The elevators, corridors, and public spaces are designed to allow wheelchair passage, the hotel being located in a modern tower on the Jeddah corniche.

  • Can specific equipment such as a shower chair or grab bars in the bathroom be requested?

    Contact the concierge to confirm the arrangements for the day.

Included Services

  • What services are generally included in the price of a night at Shangri-La Jeddah?

    Wi-Fi, access to the outdoor pool, the fitness room, and some basic services are usually included in the room rate, with extras charged additionally based on consumption.

  • Is housekeeping done daily in the rooms?

    Daily housekeeping service is provided, with the possibility of evening service or bed preparation depending on the room category and hotel standards.

  • Does the hotel have a concierge service to organise my stay?

    A concierge service is available for reservations, recommendations, and organising external services, in addition to the reception.

Billing & Policies

  • What is the price of a night at Shangri-La Jeddah and what does it depend on?

    Rates vary depending on the period, room type, and booking conditions; they can be checked in real-time on the official website or online agencies.

  • What is the hotel's cancellation policy?

    The hotel's cancellation policy depends on the rate chosen (flexible or non-refundable) and the cancellation date; the specific conditions are indicated at the time of booking.

  • Are there any tourist taxes to pay?

    In Saudi Arabia, VAT and certain taxes may be included or added at the time of billing; the details are listed on the booking confirmation or final invoice.

  • What payment methods are accepted to settle the stay?

    Payment can generally be made by international credit card and sometimes in local cash; a security deposit may be required upon arrival to cover extras.

  • When did Shangri-La Jeddah open to the public?

    The hotel opened its doors in 2022, marking the arrival of the Shangri-La group in Saudi Arabia and establishing a new luxury landmark on the Jeddah corniche.

  • Who is the owner or operator of the Shangri-La Jeddah hotel?

    The Shangri-La hotel group is the owner and operator of the Shangri-La Jeddah brand, in partnership with Assila Investments for this iconic project in Jeddah.

Sustainability

  • What is the meaning of Shangri-La and what does it represent for the hotel's philosophy?

    The Shangri-La brand derives its name from an imaginary place symbolising earthly paradise, inspired by the novel 'Lost Horizon', and signifies an ideal of serenity and luxury.

  • Does the hotel implement sustainable or ecological initiatives?

    As a recent luxury hotel, Shangri-La Jeddah is part of the group's sustainability initiatives, generally including actions on energy and water consumption and the reduction of single-use plastics.

  • Are there measures to reduce water and energy consumption during the stay?

    Practices such as optional linen and towel changes, as well as energy management systems, may be offered to limit environmental impact, in accordance with Shangri-La group standards.

The Concierge answers — Shangri-La Jeddah

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between King Abdulaziz Airport and the Shangri-La Jeddah?

    The concierge can organise a private transfer by car or limousine to or from King Abdulaziz Airport, tailored to the number of passengers and flight schedules. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a car with a driver to get around the city during my stay?

    The concierge can book a chauffeur service for hourly or daily use to travel between the waterfront, shopping centres, and business districts of Jeddah.

  • Can the concierge order a taxi or a ride-hailing service at any time?

    The concierge can call a reliable taxi or ride-hailing vehicle and provide the estimated waiting time from the main entrance of the hotel.

  • Can you arrange transport for a day at the beach on the Red Sea coast?

    It is recommended to go through the concierge to organise a car excursion to the northern corniche or to the private beaches along the Red Sea coast.

  • Can I book an SUV or luxury car with a driver through the hotel?

    The concierge can offer high-end transport solutions, such as SUVs or luxury sedans, as well as assistance for trips to other luxury hotels in Jeddah.

Restaurant Reservations

  • Can you reserve a table at the fine dining restaurants in Jeddah for dinner?

    Reservations are made through the concierge, who can secure a table at the hotel restaurants, including Shang Palace, as well as at the best dining spots in Jeddah according to your culinary preferences.

  • Is it possible to arrange a romantic dinner with a panoramic view from the hotel?

    The concierge can organise a romantic dinner with a view of the Red Sea, either in a restaurant at the hotel or at a partner establishment by the waterfront.

  • Can the concierge help me find a restaurant suitable for a specific dietary requirement?

    It is recommended to specify your allergies and halal or vegetarian requirements to the concierge, who can direct you to suitable restaurants and ensure that the kitchen teams accommodate your needs.

  • Can you book a weekend brunch at the hotel or nearby?

    The concierge can secure slots for brunches and buffets at the Shangri-La Jeddah restaurants and inform you of the current timings and prices.

Spa Bookings

  • Can the concierge book a massage or treatment at the hotel spa?

    Reservations for treatments are made through the concierge or the spa, which can offer massages, facials, and wellness rituals based on the day's availability.

  • Is it possible to schedule a couples' treatment at the spa?

    The concierge can arrange a spa slot for couples and indicate the rooms or suites dedicated to couples' treatments, subject to availability.

  • Can you offer spa and wellness packages for a half-day?

    It is recommended to contact the concierge to learn about current spa offers and packages including treatments, pool access, and possibly light dining.

  • Can the concierge arrange an in-room massage instead of at the spa?

    The concierge can check the possibility of in-room treatments for certain services and arrange for therapists to come, according to the spa's policy.

Excursions & Cultural Visits

  • Can you organise a guided tour of Al-Balad and the old city of Jeddah?

    The concierge can book guided tours of the old city of Al-Balad, including its historic houses, markets, and UNESCO World Heritage sites.

  • Is it possible to book a cultural tour of Jeddah with a private guide?

    The concierge can offer private excursions to the main museums, art galleries, and contemporary cultural sites in Jeddah with an English or Arabic-speaking guide.

  • Can you help organise a boat trip or snorkelling in the Red Sea?

    The concierge can arrange outings in the Red Sea, such as boat trips and snorkelling days, with approved partner operators.

  • Can the concierge prepare a one-day itinerary to discover Jeddah?

    It is recommended to request the concierge to plan one-day tours including the corniche, modern districts, and major high-end shopping centres.

Special Occasions

  • Can you organise a romantic surprise in the room for a wedding anniversary?

    The concierge can arrange a romantic room decoration, with petals, a cake, and special amenities for a honeymoon or wedding anniversary.

  • Is it possible to organise a wedding reception or a large private party at Shangri-La Jeddah?

    The concierge can coordinate an event in a hall or the grand ballroom, including catering, decoration, and technical support, for a wedding or prestigious reception.

  • Can you arrange for a birthday cake and flowers to be delivered to my room?

    The concierge can arrange a personalised cake, flowers, and a message in the room for a birthday or special occasion, according to your instructions.

Shopping & Luxury Services

  • Can the concierge guide me to the chic districts and luxury shopping centres in Jeddah?

    The concierge can recommend and arrange transport to the high-end shopping centres and chic districts of Jeddah, particularly along the corniche and in exclusive residential areas.

  • Is it possible to book a personal shopper for a luxury shopping session?

    The concierge can assist in finding a personal shopper or boutique stylist for high-end shopping sessions.

  • Can you arrange a hair or makeup service before an event?

    It is recommended to go through the concierge to organise high-end services such as hair, makeup, or barbering at the hotel or with a partner salon.

Family Activities

  • Can the concierge recommend child-friendly activities near the hotel?

    The concierge can suggest family-friendly activities suitable for children, along the corniche, in leisure centres, and attractions in Jeddah.

Personalized Experiences

  • Can you prepare a personalised itinerary for a short luxury stay in Jeddah?

    The concierge can create a tailored programme including spa, restaurants, sightseeing, and shopping based on the length of stay and your interests.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits