Skip to main content
MC

The gallery

Hotel gallery

12 photos

5★ · Hong Kong

Island Shangri-La

Supreme Ct Rd, Admiralty, Hong Kong, Hong Kong

4.54.5/54,052 reviews · Google rating
  • At the top of the Pacific Place complex
  • 213-metre tower in the heart of Hong Kong
  • Views of Victoria Peak, the city and the harbour
  • Two Michelin-starred restaurants under one roof

Hotel 5-star in Hong Kong, China, in the heart of Hong Kong, featuring two Michelin restaurants, Victoria Harbour views and Pacific Place access.

Where is Island Shangri-La in Hong Kong, and is it convenient for getting around?

The hotel sits at the top of Pacific Place, with direct access from this major retail and business complex.

That setup makes getting around easier, especially for a business stay, a short city break or humid weather.

What room types are available at Island Shangri-La?

The hotel offers both rooms and suites within a high-rise tower.

Depending on category and aspect, views vary between Victoria Peak, the city and Victoria Harbour. For the best fit, check options against your travel dates.

What restaurants are at Island Shangri-La in Hong Kong?

The hotel has two Michelin-recognised restaurants: Petrus and Summer Palace.

Petrus serves French cuisine, while Summer Palace focuses on Cantonese cooking. Booking ahead is advisable, especially for dinner.

A word from the Concierge

Island Shangri-La through the Concierge's eyes

The Island Shangri-La is chosen for a simple reason: in Hong Kong, few hotels combine the scale of a 213-metre tower with two Michelin-starred restaurants under one roof. Here, the building boasts 544 keys, but the address is not merely defined by its size. Opened in 1991 at the top of the Pacific Place complex, it plays a distinctly Hong Kong tune: vertical, fluid, precise. Designed by Wong & Ouyang, its silhouette is classified by Wikipedia FR among Chinese skyscrapers; on-site, this translates primarily into views that change with orientation, encompassing Victoria Peak, the city, and Victoria Harbour. When it comes to dining, the true landmark remains Petrus, where Uwe Opocensky has established a personal touch, highlighted by the 'Snickers' dessert that the Michelin Guide notes without hesitation. Another strength of the establishment, more practical, lies in its operations: 24-hour room service, valet parking, concierge services, and check-in from 15:00. In short, it is a destination for travellers seeking a grand hotel capable of absorbing the rhythm of Hong Kong without losing its composure. It is not a hidden refuge. It is a well-oiled machine, with expertise behind every door.

Why choose Island Shangri-La?

Island Shangri-La is an exceptional address in Hong Kong, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • At the top of the Pacific Place complex
  • 213-metre tower in the heart of Hong Kong
  • Views of Victoria Peak, the city and the harbour
  • Two Michelin-starred restaurants under one roof
  • Petrus, the hotel’s signature restaurant

Rooms & suites

The hotel at a glance

Services & amenities

Dining

3
  • Michelin-starred restaurant
  • Fine-dining restaurant
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

2 on-site dining venues, including 2 Michelin stars.

  • Petrus

    1 Michelin star

    Restaurant

    Chef: Uwe Opocensky
    Chef: Uwe Opocensky

    Highlights

    • French
    • a dessert named Snickers, takes inspiration from Opocensky's favourite chocolate.
  • Summer Palace

    1 Michelin star

    Restaurant

    Chef: Leung Yu King
    Chef: Leung Yu King

    Highlights

    • Cantonese
    • the iconic stewed pork brisket with preserved vegetables and the heritage-rich double-boiled melon soup with sea whelk

In the press

Awards & recognitions

Official distinctions and recognitions awarded to this property.

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Year opened
1991 (Wikidata)
Architects
Wong & Ouyang, Wong & Ouyang (HK) Ltd. (Wikidata)

Data collected on 31 May 2026.

Stay policies

Check-in & check-out

Check-in
From 16:00
Check-out
Until 11:00

Cancellation

You may cancel your reservation up to 72 hours before your arrival date free of charge (3 days before arrival).

Free cancellation up to 72 hours before arrival

Pets

Pets are welcome (100 € fee).

Up to two dogs allowed per room. Guests will be charged $100 for the first dog and $60 for the second dog.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Supreme Ct Rd, Admiralty, Hong Kong

View on the map

Google listing

Guest reviews

4.5 / 5 · 4,052 reviews

5/5Nurse John Inc

It was an exceptional first time experience and stay at the Island Shangri-La Hotel in the family section of the hotel, such a wonderful, helpful, smart and convenient addition that helps family travelling feel…

4/5Joti Mann Cakes

Island Shangri-La, Hong Kong: Timeless Elegance and Culinary Delight. Stepping into the Island Shangri-La feels like entering a masterpiece of luxury, with its stunning architecture featuring a soaring 16-storey…

5/5Krongkwan Rangsriwong

Best concierge team I’ve encountered so far!! From the moment I arrived, the service was warm, professional, and genuinely attentive—but what truly impressed me was how they handled an unexpected situation. Imagine…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 14 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Hopewell CentreTourist attraction

    803 m · 10 min walk

    Hopewell Centre, an iconic office building, is a point of interest to visit in Hong Kong.

    Practical information

    The concierge’s wordIf you're in the area, Hopewell Centre offers an urban pause around an iconic office building that has become a point of interest in Hong Kong.

  • Hong Kong Observation WheelTourist attraction

    942 m · 11 min walk

    Ferris wheel located 942 meters away, providing panoramic views of Victoria Harbour and the city.

    Practical information

    The concierge’s wordFor a contemplative break, the ferris wheel gives you an open panorama over Victoria Harbour and the city, ideal when you want some perspective.

  • Lan Kwai FongCultural landmark

    1.0 km · 12 min walk

    Cultural landmark one kilometer away, known for its vibrant nightlife and restaurants.

    Practical information

    The concierge’s wordIn the evening, head to Lan Kwai Fong for a lively break of restaurants and nightlife, ideal if you feel like extending the day.

  • Tai KwunArt gallery

    1.2 km · 14 min walk

    Art gallery located 1,158 meters away, showcasing contemporary exhibitions and cultural events.

    Practical information

    The concierge’s wordFor a cultural break, head to Tai Kwun for contemporary exhibitions and cultural events, ideal in the late afternoon or between appointments.

  • Central-Mid-Levels EscalatorsTourist attraction

    1.2 km · 15 min walk

    The Central-Mid-Levels Escalators, a system of escalators, provide a unique way to explore the vibrant Central district in Hong Kong.

    Practical information

    The concierge’s wordTake the Central-Mid-Levels Escalators to move through Central effortlessly and soak up the neighborhood’s energy, ideal for an urban break between plans.

  • Jenny Bakery Sheung WanTourist attraction

    1.4 km · 17 min walk

    Bakery a fourteen-minute walk away, offering a variety of fresh baked goods.

    Practical information

    The concierge’s wordFor a tasty break between outings, head to Jenny Bakery Sheung Wan: a bakery with a nice selection of fresh baked goods.

  • Temple de Man MoPlace of worship

    1.6 km · 20 min walk

    Man Mo Temple, a place of worship to visit, representing local culture and spirituality.

    Practical information

    The concierge’s wordFor a calm break in the heart of Hong Kong, Man Mo Temple offers a glimpse into local culture and spirituality.

  • Centre culturel de Hong KongPerforming arts

    1.9 km · 3 min by car

    Cultural center a nineteen-minute walk away, dedicated to performing arts and culture.

    Practical information

    The concierge’s wordFor a cultural break, head to the Hong Kong Cultural Centre when you're in the mood for performing arts in a space devoted to culture.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Tsim Sha Tsui Star Ferry PierMarina

    1.9 km · 3 min by car

    Marina, ideal for boarding ferries and exploring Victoria Harbour.

    Practical information

    The concierge’s wordPerfect if you feel like a break on the water and an easy hop aboard to explore Victoria Harbour.

  • Victoria ParkPark

    2.6 km · 4 min by car

    Victoria Park, an urban park providing green spaces and facilities for various recreational activities.

    Practical information

    The concierge’s wordFor a green break between plans, head to Victoria Park: an urban park that's great for walking, unwinding, or getting moving a little.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • Central MarketShopping mall

    1.2 km · 14 min walk

    Shopping mall in Hong Kong, featuring a variety of shops and services.

  • Temple Street Night MarketMarket

    3.3 km · 6 min by car

    Lively market, perfect for exploring local products and souvenirs.

Around the hotel

Our full Hong Kong guide

A luxury travel guide to Hong Kong, from Central and its palaces to Victoria Harbour and The Peak: skyline, shopping, Cantonese cuisine, and the Southern Islands.

Read the Hong Kong guide

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • Does the hotel have parking?

    Yes, a private parking is available on site, with a paid valet service and access to the Pacific Place parking offering several hundred spaces.

  • What are the check-in and check-out times at Island Shangri-La Hong Kong?

    Standard check-in generally starts around 2pm or 3pm depending on the sources, and check-out is scheduled for 12pm. Please contact the concierge to confirm the arrangements for the day.

  • Can I check in early?

    Early check-in is possible subject to availability upon arrival; an additional charge may apply depending on the time and type of room.

  • Does the hotel offer late check-out?

    Late check-out may be granted depending on availability on the day, sometimes with an additional charge for extensions beyond the standard time.

  • Are airport transfers offered?

    Transfers are available upon request: the hotel can arrange limousines between Hong Kong International Airport and Island Shangri-La, ideally to be booked 48 hours prior to arrival.

Location & Access

  • Where is Island Shangri-La located in Hong Kong?

    Island Shangri-La is located in the Pacific Place complex, on Supreme Court Road in Admiralty, in the heart of the Central and Western District of Hong Kong.

  • How to access the hotel by metro or public transport?

    The hotel has direct access to Admiralty MTR station via the Pacific Place shopping centre, allowing easy access to the main areas of Hong Kong.

  • What is the distance between the hotel and the airport?

    The hotel is approximately 40 to 45 minutes by car from Hong Kong International Airport, depending on traffic.

  • Is Island Shangri-La located on Hong Kong Island or in Kowloon?

    Island Shangri-La is situated on Hong Kong Island, about 3.4 miles from the centre of Hong Kong, with views of the skyline and Victoria Harbour.

  • Is access by taxi or chauffeur-driven car easy from the hotel?

    Taxis are readily available in front of the Pacific Place complex, and the concierge can book private vehicles for your city travels.

Rooms & Amenities

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge throughout the hotel, including the rooms and common areas.

  • How many rooms and suites does Island Shangri-La Hong Kong have?

    Island Shangri-La offers 565 rooms and suites, some with views of Victoria Harbour and others of The Peak.

  • What amenities can be found in the rooms of Island Shangri-La?

    The rooms are equipped with a coffee machine, kettle, television, desk, and offer a five-star level of comfort suitable for both business and leisure stays.

  • Does the hotel provide baby cots or equipment for toddlers?

    Baby cots and childcare services are available upon request, according to the needs of families.

Dining

  • What type of breakfast is offered?

    A continental plan is indicated in the pricing policy, and the hotel offers various types of breakfast including international and local options. Please contact the concierge to confirm the arrangements for the day.

  • What are the main restaurants available within Island Shangri-La?

    Island Shangri-La houses several restaurants, including Summer Palace, a Michelin-starred venue specialising in high-end Cantonese cuisine.

  • Does the hotel have a bar and café for relaxation during the day?

    A lounge bar and a coffee shop are available in the hotel, offering drinks, snacks, and a relaxation space for guests.

  • What is the price of a buffet dinner at Shangri-La Hong Kong?

    A buffet dinner may be offered in certain restaurants of the hotel, with a variable offer depending on the season and events. Please contact the concierge to confirm the arrangements for the day.

Spa & Wellness

  • Does the hotel have a swimming pool?

    The hotel has an outdoor swimming pool on-site, accessible to guests and integrated into the leisure facilities.

  • Is there a gym or fitness centre at Island Shangri-La?

    A fitness centre open 24 hours a day is available, allowing guests to work out at any time during their stay.

  • Does the Island Shangri-La offer spa treatments or massages?

    The hotel has a spa or wellness facilities, with the possibility to book treatments and massages through the concierge.

  • Are there relaxation areas or lounges for guests waiting for their room?

    An hospitality lounge and concierge, shoeshine, and IT Butler services complement the hotel's wellness and comfort facilities.

Activities & Leisure

  • What leisure activities are available directly in the hotel?

    The Island Shangri-La features an outdoor pool, a fitness centre, and several restaurants, providing a complete range of activities on-site.

  • Is the Island Shangri-La a good starting point to explore the skyscrapers of Hong Kong?

    Due to its location in the heart of Hong Kong, the hotel is well placed to explore skyscrapers, luxury shopping at Pacific Place, and cultural attractions in Central.

  • Can the hotel help me organise the 10 must-do things in Hong Kong?

    The concierge service can recommend the main attractions to see in Hong Kong and assist in organising tours and excursions in the city.

  • From the Island Shangri-La, is it easy to reach the nearby beaches or islands of Hong Kong?

    The proximity to Admiralty station allows easy access to the beaches and islands around Hong Kong via public transport. Contact the concierge to confirm the day's arrangements.

Family & Kids

  • Is the Island Shangri-La suitable for family stays with children?

    Babysitting services, a kids' club, and children's menus are available, making the hotel suitable for family stays.

  • Are there children's menus in the hotel's restaurants?

    Dedicated children's menus are offered in some restaurants, making family dining on-site easier.

  • Does the hotel offer a childcare or babysitting service?

    Cots can be provided upon request, and a babysitting service is available, subject to availability and conditions.

Pets

  • Are pets allowed at Island Shangri-La?

    Pets are generally not accepted at the Island Shangri-La Hong Kong, except for possible assistance animals.

  • Does the hotel have services dedicated to pets?

    No specific pet-friendly programme is highlighted, and guests travelling with a pet should check the conditions with the hotel before booking.

Accessibility

  • Does the Island Shangri-La have accessible parking spaces?

    The hotel offers accessible parking spaces and services such as express check-in/out, facilitating access for certain specific needs.

  • Is access to the rooms and restaurants ensured by elevators?

    The modern building, connected to Pacific Place and the metro, provides access by elevators to reach rooms, restaurants, and shopping centres.

  • Does the hotel staff speak multiple languages to assist foreign guests?

    Multilingual services are provided by the staff, which facilitates the welcome of international guests, including French and European visitors.

  • Does the Island Shangri-La offer facilities for people with reduced mobility?

    Specific services can be arranged for guests with reduced mobility, depending on the needs expressed at the time of booking.

Billing & Policies

  • What is the average price for a night at the Island Shangri-La Hong Kong?

    Standard rates indicate rooms starting from approximately 332 USD and suites up to approximately 1,124 USD, depending on the period and category.

  • Do room prices at Island Shangri-La change according to the period?

    Rates may vary depending on the season, events in Hong Kong, and room type, with special offers sometimes provided by the Shangri-La group.

  • What is the hotel's cancellation policy?

    The standard cancellation policy allows for free cancellation up to 24 hours before the day of arrival, on certain rates. Contact the concierge to confirm the terms of the day.

  • Are there any occupancy taxes to pay?

    Government taxes may be added to the room price, depending on the regulations in force in Hong Kong. Contact the concierge to confirm the terms of the day.

  • Is breakfast included in the room price?

    Some rates include breakfast, while others are offered as room only, depending on the option selected at the time of booking.

Sustainability

  • Is the Shangri-La considered a luxury hotel in Hong Kong?

    The Shangri-La group is known for its luxury hotels in Asia and around the world, including the Island Shangri-La, a five-star establishment in Hong Kong.

  • Why is the Island Shangri-La hotel famous in Hong Kong?

    The Island Shangri-La has an international reputation and is one of the reference hotels in Hong Kong, often cited among the best addresses in the city.

  • Does the Shangri-La group implement sustainability initiatives in its Asian hotels?

    The Shangri-La group develops responsible service and sustainable quality initiatives in its establishments, including in Asia. Contact the concierge to confirm the current arrangements.

  • Does staying at the Island Shangri-La encourage the use of public transport in Hong Kong?

    The central location helps limit car travel, promoting the use of public transport to reduce the carbon footprint of stays.

  • Does the Island Shangri-La fit into the premium strategy of the Shangri-La group in Asia?

    The Island Shangri-La contributes to the image of luxurious skyscrapers in Hong Kong, while belonging to a hotel group that promotes responsible and quality service.

Included Services

  • What services are included for free in a stay at the Island Shangri-La Hong Kong?

    Fitness facilities and the pool are offered to guests at no additional charge, while some services are charged separately.

  • Is access to Wi-Fi, the gym, and the pool charged?

    Wi-Fi, access to the fitness centre, and the outdoor pool are generally included for residential guests.

  • What concierge and assistance services are offered to guests of the Island Shangri-La?

    Services such as concierge, shoeshine, IT Butler, and express check-in/out are available to enhance the comfort and efficiency of the stay.

  • Is parking for guests' vehicles included or charged separately?

    On-site parking and valet service are charged, with rates per hour or per night for guests' vehicles.

The Concierge answers — Island Shangri-La

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer to or from the airport for my stay at Island Shangri-La Hong Kong?

    The concierge can organise a private limousine or chauffeur-driven vehicle transfer between Hong Kong Airport and Island Shangri-La, according to your schedule and budget.

  • What is the most convenient way to reach Island Shangri-La from Central or Tsim Sha Tsui?

    The concierge can advise on the quickest route by MTR, taxi, or Airport Express to reach the Island Shangri-La skyscraper from various districts in Hong Kong.

  • Is it possible to book a luxury limousine through Island Shangri-La hotel?

    Transfers are available on request, with the option to book a luxury limousine through the concierge for a VIP arrival at the hotel.

  • Can you book a driver for the day to visit the various districts and skyscrapers of Hong Kong?

    The concierge can arrange a driver for the day to explore the main skyscrapers of Hong Kong and the must-see districts with complete flexibility.

  • Can the hotel arrange a round trip transfer to Hong Kong Disneyland or Ocean Park?

    It is recommended to contact the concierge to organise transfers to Hong Kong Disneyland or Ocean Park with a family-friendly private vehicle.

Restaurant Reservations

  • Can you book a table at the Summer Palace restaurant at Island Shangri-La?

    Reservations are made through the concierge, who can secure a table at Summer Palace or other hotel restaurants according to your preferred timings.

  • Is it possible to pre-book a gourmet buffet dinner at the hotel?

    The concierge can arrange a buffet dinner in one of the restaurants at Island Shangri-La or recommend luxury buffets at other hotels in Hong Kong.

  • Can you recommend and book a high-end restaurant near Island Shangri-La?

    The concierge can suggest high-end restaurants at Pacific Place or in Central, and make reservations based on your budget and cuisine style.

  • Can the hotel arrange a customised dining experience at a Shangri-La group restaurant?

    It is recommended to request the concierge to organise a special tasting menu or a customised culinary experience at a Shangri-La group restaurant in Hong Kong.

Spa Bookings

  • Can you book a spa treatment or massage during my stay at Island Shangri-La?

    Reservations are made through the concierge, who can block a time slot for treatments at the hotel’s spa or wellness centre according to your schedule.

  • Is it possible to plan a full spa and relaxation day with the help of the concierge?

    The concierge can recommend comprehensive wellness programmes and coordinate successive sessions at the spa, fitness centre, and pool for a relaxing day.

  • Can the hotel arrange a couple's spa ritual for a special occasion?

    The concierge can organise couple's treatments or specific rituals to celebrate an anniversary or a romantic stay at the hotel's spa.

Excursions & Cultural Visits

  • Can you organise a guided tour of the most beautiful skyscrapers and panoramas of Hong Kong?

    The concierge can arrange a guided tour of Hong Kong's skyscrapers and main viewpoints over the bay, with an English or French-speaking guide depending on availability.

  • Can the hotel prepare a programme of the main attractions to discover in Hong Kong?

    It is recommended to ask the concierge to prepare an itinerary of the 10 must-see things to do and see in Hong Kong, starting from the Island Shangri-La.

  • Can you help me organise a day on one of the main islands of Hong Kong?

    The concierge can organise an excursion to the islands of Hong Kong, including ferry, transfers, and recommendations for walks on the most well-known islands.

Special Occasions

  • Can the hotel prepare a romantic surprise in the room for a wedding anniversary?

    The concierge can organise a romantic room decoration, with flowers, champagne, and pastries for an anniversary or honeymoon.

  • Can you organise a birthday cake and a small private reception at Island Shangri-La?

    It is possible to request the concierge to organise a personalised cake and a small private reception in a hotel room.

  • Can the hotel recommend a photographer for a photo shoot in the palace?

    The concierge can coordinate professional photo and video services to capture a special occasion in the hotel's spaces.

Shopping & Luxury Services

  • Can you organise a luxury shopping tour starting from Island Shangri-La?

    The concierge can propose a tailored shopping itinerary in the Pacific Place shopping centre and luxury boutiques in Central, with recommendations for high-end brands.

  • Can the hotel connect with a personal shopper in Hong Kong?

    It is possible to request the concierge for a personal shopper or fashion advice in the luxury boutiques near the hotel.

Family Activities

  • Can you help me plan a sightseeing itinerary suitable for a family with children?

    The concierge can recommend child-friendly activities and organise themed days including parks, interactive museums, and family attractions.

  • Can the hotel book tickets for Hong Kong Disneyland or other parks?

    The concierge can book skip-the-line tickets for Hong Kong Disneyland or other amusement parks, subject to availability and local conditions.

Personalized Experiences

  • Can you design a customised private tour of Hong Kong in one day?

    The concierge can create a personalised itinerary combining the skyline, historic districts, and street food, starting from the Island Shangri-La.

  • Can the hotel organise an exclusive evening experience, such as a private dinner or a cruise in the bay?

    It is recommended to contact the concierge to arrange an exclusive experience, such as a private dinner with a view or a cruise on the bay, depending on available options.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits