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5★ · Hong Kong

Mandarin Oriental The Landmark, Hong Kong

15 Queen's Road Central, Central, Hong Kong, Hong Kong

4.54.5/5700 reviews · Google rating
  • In the heart of Hong Kong
  • Close to the city's lively districts
  • Rooms with city views
  • Personalised service

Hotel 5-star in Hong Kong, 261 m from Lan Kwai Fong, featuring a 3-Michelin-starred restaurant, spa and 24-hour concierge.

What restaurants are available at Mandarin Oriental The Landmark, Hong Kong?

The hotel has four restaurants, plus a bar and breakfast service. The dining offer ranges from French neo-bistro cooking to Edomae sushi.

On site, you will find SOMM, Amber, Sushi Shikon and Pierre. Depending on the venue, the mood runs from relaxed dining to a more gastronomic meal.

What can you do within walking distance of Mandarin Oriental The Landmark, Hong Kong?

Several places are easy to reach on foot from the hotel. Lan Kwai Fong is 3 minutes away, Tai Kwun 5 minutes, and the Central-Mid-Levels Escalators 6 minutes.

For broader views, the Hong Kong Observation Wheel is an 8-minute walk away. The Concierge can also help shape a tailored route through Central.

A word from the Concierge

Mandarin Oriental The Landmark, Hong Kong through the Concierge's eyes

Mandarin Oriental The Landmark is located in the heart of Hong Kong. This 5★ hotel, part of the Mandarin Oriental property, offers an elegant and refined setting. It is close to vibrant neighborhoods, perfect for exploring local culture and cuisine. The atmosphere is both sophisticated and welcoming, ideal for travelers seeking comfort. What sets this hotel apart is its personalized service and attention to detail. Guests appreciate the calming ambiance and discreet luxury that characterize this establishment. Common areas are designed to promote relaxation, while rooms provide stunning views of the city. Before you go, know that the hotel suits couples, business travelers, and families. It is advisable to visit Hong Kong during the fall and spring months for pleasant weather. Access to local attractions is easy from the hotel, making it a practical choice for all types of stays. _My tip from the Concierge:_ book a spa treatment for a relaxing experience after a day of sightseeing.

Why choose Mandarin Oriental The Landmark, Hong Kong?

Mandarin Oriental The Landmark, Hong Kong is an exceptional address in Hong Kong, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • In the heart of Hong Kong
  • Close to the city's lively districts
  • Rooms with city views
  • Personalised service
  • Sophisticated, calming atmosphere

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Recovery ritual after a day in the city

    After hours spent between Central, meetings, shopping or sightseeing, booking a spa treatment makes perfect sense here. This experience is ideal for releasing accumulated tension, recovering a calmer rhythm and turning the end of the day into a true transition. It suits business travellers, couples and urban leisure guests alike.

    Mon conseil du ConciergeReservation required
  • A slow morning with city views

    Using the room as an urban observatory is one of the property’s most rewarding pleasures. Beginning the day with light on the towers, taking time over coffee or a quiet breakfast, then watching Hong Kong come to life below: simple on the surface, yet deeply expressive of the hotel’s understated luxury.

    Included in your stay
  • Tailored Central district itinerary

    With the help of the concierge, it is possible to shape a day precisely suited to your pace: shopping addresses, dining pauses, meetings, urban walks or more cultural discoveries. The point is not to accumulate stops, but to read Hong Kong more fluidly and make the most of the hotel’s central location.

    Service personnaliséReservation required
  • Evening return to a room prepared for the night

    There is a particular comfort in returning after dinner or a full day to find the room already prepared for the night. Turndown lends this moment an almost invisible yet essential quality: softer light, a sense of order and the feeling that the stay is unfolding naturally. A luxury of rhythm rather than display.

    Included in your stay
  • A seamless business stay

    For business travellers, the signature experience often lies in smoothness rather than spectacle. A 24-hour front desk and concierge, laundry, luggage storage, wake-up service and a central location combine to create a stay designed to save time and preserve clarity. The hotel becomes a true logistical partner, supporting a demanding schedule with discretion.

    Idéal affairesIncluded in your stay
  • An urban escape in spring or autumn

    When the weather is milder, the property fully reveals its value as a base for exploring Hong Kong on foot while alternating city time with moments of rest. This experience is about living the destination in sequences: a morning outing, a return to the hotel, a wellness pause, then an evening in town. A balanced and very contemporary way to enjoy Central.

    Included in your stay

Restaurants & bars

4 on-site dining venues, including 6 Michelin stars.

  • SOMM

    Restaurant

    Chef: Jason Wolf
    Chef: Jason Wolf

    Highlights

    • French neo-bistro
    • a wide selection of wines and sakes by the glass and casual French neo-bistro cuisine
    Practical information

    The concierge’s wordFor a relaxed dinner, head to SOMM: Jason Wolf serves French neo-bistro cuisine with a fine selection of wines and sakes by the glass.

  • Amber

    2 Michelin stars

    Restaurant

    Chef: Richard Ekkebus
    Chef: Richard Ekkebus

    Highlights

    • contemporary French
    • Amber’s signature dishes
    Practical information

    The concierge’s wordAt Amber, let Richard Ekkebus’s signature dishes lead the way—a fine introduction to his contemporary French cuisine, awarded two Michelin stars.

  • Sushi Shikon

    3 Michelin stars

    Restaurant

    Chef: Masahiro Yoshitake
    Chef: Masahiro Yoshitake

    Highlights

    • Edomae sushi
    Practical information

    The concierge’s wordFor a standout meal in Hong Kong, head to Sushi Shikon: Chef Masahiro Yoshitake’s Edomae sushi, awarded three Michelin stars, is well worth it.

  • Pierre

    1 Michelin star

    Restaurant

    Chef: Jacky Tauvry
    Chef: Jacky Tauvry

    Highlights

    • modern French cuisine
    • Pierre Gagnaire's Grand Dessert
    Practical information

    The concierge’s wordAt Pierre, let Jacky Tauvry’s modern French cooking lead the way, and make sure to save proper room for Pierre Gagnaire’s Grand Dessert.

In the press

Distinctions & affiliations

Labels & distinctions
Forbes Travel Guide Five-Star

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Year opened
1963 (Wikidata)
Architect
Leigh & Orange (Wikidata)

Data collected on 31 May 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00 to 00:00
Check-out
Until 12:00

Cancellation

Cancellation and prepayment policies vary according to accommodation type.

Pets

Pets are welcome at no extra charge.

Pets are allowed on request. Charges may apply.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 15 Queen's Road Central, Central, Hong Kong

View on the map

Official website

Google listing

Guest reviews

4.5 / 5 · 700 reviews

1/5Hi

The Infinity Cake cost $420 and it doesn’t worth it at all. First, the portion of the cake is relatively small. Second, the service is so bad. No candle is given. The packaging is so low-class that the cake can…

5/5Bhutan Travel Center

We stayed at The Landmark Mandarin Oriental, Hong Kong in July 2025 and had an exceptional experience. The hotel blends sleek modern luxury with impeccable service. Our room was spacious, stylish, and incredibly…

5/5David Sharratt

The MO HK is the original. Not just the original MO but the original benchmark setter for what good looks like. For those is your old enough to remember Whickers World there was a statement that the MO HK has…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 6 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Lan Kwai FongCultural landmark

    261 m · 3 min walk

    Cultural landmark three minutes' walk away, known for its vibrant nightlife and numerous bars and restaurants.

    Practical information

    The concierge’s wordLan Kwai Fong, a 3-minute walk away, is ideal early in the evening if you're after a lively break among bars and restaurants.

  • Tai KwunTourist attraction

    409 m · 5 min walk

    Tai Kwun, a tourist site just five minutes' walk away, is a cultural and heritage center dedicated to the history of Hong Kong.

    Practical information

    The concierge’s wordA 5-minute walk away, Tai Kwun offers a cultural break to better grasp Hong Kong’s history between appointments.

  • Central-Mid-Levels EscalatorsTourist attraction

    480 m · 6 min walk

    Central-Mid-Levels Escalators six minutes' walk away, providing a unique way to explore the vibrant neighborhood of Hong Kong.

    Practical information

    The concierge’s wordA 6-minute walk away, the Central-Mid-Levels Escalators are ideal for exploring the lively neighborhood with ease, especially between plans.

  • Hong Kong Observation WheelTourist attraction

    658 m · 8 min walk

    Ferris wheel an eight-minute walk away, providing panoramic views of Victoria Harbour and the Hong Kong skyline.

    Practical information

    The concierge’s wordAn 8-minute walk away, the Hong Kong Observation Wheel offers a panoramic break over Victoria Harbour and the skyline, ideal at the end of the day.

  • Jenny Bakery Sheung WanTourist attraction

    669 m · 8 min walk

    Bakery an eight-minute walk away, offering a variety of fresh baked goods.

    Practical information

    The concierge’s wordAn 8-minute walk away, Jenny Bakery Sheung Wan makes an easy stop for a tasty break with freshly baked goods.

  • Temple de Man MoPlace of worship

    884 m · 11 min walk

    Man Mo Temple, a place of worship to visit, representing the culture and spirituality of Hong Kong.

    Practical information

    The concierge’s wordFor a calm break in the heart of Hong Kong, Man Mo Temple offers a simple glimpse into the city’s culture and spirituality.

  • Hopewell CentreTourist attraction

    1.6 km · 19 min walk

    Hopewell Centre, an iconic office building, is a point of interest in Hong Kong.

    Practical information

    The concierge’s wordIf you're exploring Hong Kong, pause by Hopewell Centre, an iconic office building that adds an urban touch to your stroll.

  • Centre culturel de Hong KongTourist attraction

    2.0 km · 3 min by car

    Cultural center a twenty-minute walk away, dedicated to promoting the arts and culture in Hong Kong.

    Practical information

    The concierge’s wordFor a cultural break in Hong Kong, head to the Hong Kong Cultural Centre, a 20-minute walk away, ideal between appointments or early evening.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Tsim Sha Tsui Star Ferry PierMarina

    1.8 km · 3 min by car

    Marina located 1,847 meters away, providing ferry services to cross Victoria Harbour.

    Practical information

    The concierge’s wordIdeal if you want an easy crossing of Victoria Harbour and a simple waterside break from Tsim Sha Tsui.

  • Victoria ParkPark

    3.2 km · 5 min by car

    Victoria Park, an urban park featuring green spaces and facilities for various recreational activities.

    Practical information

    The concierge’s wordFor a green break between plans, Victoria Park offers an easy setting to walk, unwind, or enjoy a bit of leisure activity.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • Central MarketShopping mall

    469 m · 6 min walk

    Shopping mall six minutes' walk away, featuring a variety of shops and services.

  • Temple Street Night MarketMarket

    3.1 km · 5 min by car

    Lively market, ideal for exploring local products and souvenirs.

Around the hotel

Our full Hong Kong guide

A luxury travel guide to Hong Kong, from Central and its palaces to Victoria Harbour and The Peak: skyline, shopping, Cantonese cuisine, and the Southern Islands.

Read the Hong Kong guide

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • Does the hotel have parking?

    Yes, a valet service is offered on site, with free parking according to several sources.

  • What are the check-in and check-out times at Mandarin Oriental The Landmark, Hong Kong?

    Check-in is generally possible from 3 PM or 4 PM and check-out by noon according to hotel platforms. Contact the concierge to confirm the day's arrangements.

  • Can I check in early?

    Early check-in is possible subject to availability and may incur additional charges.

  • Can a late check-out be requested at Mandarin Oriental The Landmark, Hong Kong?

    A late check-out may be offered subject to availability, with possible additional charges applied by the hotel.

  • Are airport transfers offered?

    Limousine or chauffeur-driven car transfers can be arranged, and the hotel can also assist with taxis or private shuttle services through the concierge.

  • Is the hotel currently open or has it been closed or destroyed like some other Mandarin Orientals?

    The Mandarin Oriental The Landmark, Hong Kong is currently open, distinct from the Mandarin Oriental, Hong Kong hotel which may have undergone separate renovation projects.

Billing & Policies

  • What is the hotel's cancellation policy?

    Most offers allow free cancellation until a certain time, often 4 days or 2 days before arrival, depending on the rate chosen.

  • Are there any occupancy taxes to pay?

    No specific occupancy tax such as a 'city tax' per person per night is mentioned for Hong Kong, but taxes and service charges apply to the rates.

  • What is the average price level for a night at the Mandarin Oriental The Landmark, Hong Kong?

    Nightly rates vary significantly depending on the period, room category, and demand, with prices generally aligned with a five-star hotel in Central.

  • What payment methods are accepted for settling the hotel stay?

    The hotel accepts major international credit cards and may also charge certain services to the room account to be settled at check-out.

  • Is a security deposit required upon arrival at the Mandarin Oriental The Landmark, Hong Kong?

    Security deposits are generally pre-authorised on a credit card at check-in to cover extras and expenses during the stay.

Location & Access

  • Where is Mandarin Oriental The Landmark, Hong Kong located?

    The hotel is located at 15 Queen’s Road Central, in the LANDMARK complex, in the heart of the Central district on Hong Kong Island.

  • Are there two Mandarin Oriental hotels in Hong Kong and is this the same as Mandarin Oriental, Hong Kong?

    Yes, there are two distinct Mandarin Oriental hotels in Hong Kong: Mandarin Oriental The Landmark, Hong Kong and Mandarin Oriental, Hong Kong on Connaught Road Central.

  • In which district of Hong Kong is the hotel located and what is around it?

    The hotel is located in the Central district, within walking distance of Lan Kwai Fong, Soho and several tram stops, very well connected to the rest of the city.

  • What is the distance between the hotel and the airport?

    The journey between Hong Kong International Airport and the hotel is approximately 40 kilometres and takes on average 35 to 45 minutes by car depending on traffic.

  • Is the hotel connected to the LANDMARK shopping centre and nearby shopping galleries?

    The hotel is located in a modern complex with direct or easy access to several luxury shopping centres, restaurants, and offices in Central.

Dining

  • What type of breakfast is offered?

    A full international breakfast is offered, usually served à la carte or as a set menu, with both Western and Asian dishes, at an additional cost.

  • What types of restaurants are available within or in the immediate vicinity of the hotel?

    The hotel offers several restaurants and bars, with options ranging from contemporary fine dining to more casual choices, including Michelin-starred establishments in the complex.

  • Does the hotel offer vegetarian or vegan options in the restaurant?

    Several restaurants and room service may offer vegetarian or vegan options; it is advisable to inform them of your dietary restrictions in advance.

  • Is there room service at Mandarin Oriental The Landmark, Hong Kong?

    Room service is available, often 24 hours a day, allowing meals and drinks to be enjoyed in the room with a dedicated menu.

Rooms & Amenities

  • Is Wi-Fi available in the hotel?

    Yes, high-speed Wi-Fi is available in the hotel and rooms; it is generally free for guests, according to several booking sites.

  • Is Mandarin Oriental The Landmark, Hong Kong a luxury hotel?

    Mandarin Oriental The Landmark, Hong Kong is considered a five-star luxury hotel, with 109 contemporary designed rooms and suites and high-end services.

  • What amenities are found in the hotel rooms?

    Rooms generally offer premium bedding, a bathroom with a bathtub or shower, television, safe, minibar, and desk, in a contemporary style.

  • How many rooms and suites does Mandarin Oriental The Landmark, Hong Kong offer?

    The establishment has 109 rooms and suites, with sizes varying approximately from 40 to 80 m² depending on the category.

  • Do the rooms offer a sea view or mainly a city view?

    Due to its location in Central, most rooms overlook the surrounding urban streets and the LANDMARK complex rather than the sea.

  • Does the hotel have smoking areas or is it entirely non-smoking?

    The establishment is non-smoking, with a ban on smoking in most indoor areas, in accordance with Hong Kong regulations.

  • Does Mandarin Oriental The Landmark, Hong Kong belong to a large international hotel group?

    The Mandarin Oriental group is a distinct international luxury hotel chain from other groups linked to major investors, and the hotel belongs to this portfolio.

  • Has the establishment been recently renovated or modernised?

    The hotel has undergone significant renovations, particularly in the rooms and public spaces, to offer a contemporary design by renowned designers.

Spa & Wellness

  • What spa and wellness facilities are available in the hotel?

    The hotel features a luxury spa with treatment rooms, sauna, steam room, and various wellness rituals inspired by Eastern and Western traditions.

  • Is there a gym at the Mandarin Oriental The Landmark, Hong Kong?

    A well-equipped fitness centre is available to guests, typically open daily, with modern cardio and weight training equipment.

  • Does the hotel have a pool?

    Yes, the establishment offers an indoor pool, accessible to hotel residents, complemented by spa facilities.

Activities & Leisure

  • What leisure activities are offered on-site or through the hotel?

    The hotel primarily organises indoor activities such as spa, fitness, and culinary experiences, and the concierge can recommend city outings and outdoor excursions.

  • Does the hotel provide direct access to a beach or seaside promenade?

    The hotel is not located by the sea; beaches are further away on Hong Kong Island or at Repulse Bay and Deep Water Bay, accessible by transport or car.

  • What are the customer reviews of Mandarin Oriental The Landmark, Hong Kong?

    Mandarin Oriental The Landmark, Hong Kong has very positive reviews on specialised sites, often praised for its service, its location in Central, and the quality of its spa.

Family & Kids

  • Is the hotel suitable for a stay with children?

    Child services such as babysitting on request, games, or entertainment options may be offered, as well as child-friendly menus in the restaurant.

  • Can a babysitting service be booked at the Mandarin Oriental The Landmark, Hong Kong?

    Childcare services are available on request through the concierge, subject to availability and for an additional fee.

  • Can the hotel provide a baby cot or an extra bed for a child?

    Baby cots and sometimes extra beds can be provided in rooms, depending on the reserved category and availability at the time of stay.

Pets

  • Are pets allowed at the Mandarin Oriental The Landmark, Hong Kong?

    Yes, dogs and cats are accepted with a maximum of one pet per room and a weight limit of approximately 4.5 kg, subject to additional fees per stay.

  • Does the hotel offer specific services or amenities for pets?

    Bowls, and possibly litter trays and small pet equipment can be provided for dogs and cats staying at the hotel.

  • Are there additional fees or restrictions for bringing a pet to the Mandarin Oriental The Landmark, Hong Kong?

    Additional fees are charged per pet per stay, and restrictions may apply regarding areas accessible with a pet.

Accessibility

  • Is the Mandarin Oriental The Landmark, Hong Kong accessible for people with reduced mobility?

    The establishment offers accessible rooms and common areas, including wheelchair access and adapted lifts, according to available information.

  • Are there specially adapted rooms for disabled guests?

    Some rooms are equipped to facilitate access, with specific adaptations; it is recommended to specify this when booking.

  • Are the hotel's common areas easily accessible by wheelchair?

    Common areas such as the lobby, restaurants, and lifts are accessible by ramp or without steps according to international hotel standards in Hong Kong.

Sustainability

  • What hygiene and health safety measures are in place at the Mandarin Oriental The Landmark, Hong Kong?

    The hotel implements enhanced cleaning protocols, with disinfection of rooms and common areas and particular attention to hygiene according to recent international standards.

  • Does the hotel implement sustainable development and waste reduction actions?

    Efforts are generally made to reduce single-use plastics, manage waste, and optimise energy consumption, in line with the sustainability policy of the Mandarin Oriental chain.

  • Are there linen reuse or water-saving programmes for guests?

    Towels and linen can be reused at the request of guests, and water and energy-saving devices are generally installed in the rooms.

The Concierge answers — Mandarin Oriental The Landmark, Hong Kong

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from the airport to the Mandarin Oriental The Landmark, Hong Kong?

    The concierge can organise a private transfer by limousine or Mercedes to and from Hong Kong International Airport, with personalised welcome and billing to the room.

  • Is it possible to book a transfer with a luxury vehicle or minivan for our family?

    The concierge can book transfers in a Tesla, luxury minivan or car with a child seat, depending on the number of passengers and luggage.

  • Can you help me plan my public transport journeys in Hong Kong?

    The concierge can suggest routes by metro, tram or taxi from Central to major districts such as Tsim Sha Tsui, Mong Kok and Lantau Island.

  • Can I book a private chauffeur on standby for several hours from the hotel?

    The concierge can book a chauffeur on standby by the hour or for the day, with pick-up at the hotel and a customised itinerary.

  • Can you arrange my return transfer to the airport and advise on the recommended departure time?

    The concierge can organise the final transfer of the stay, check the flight time and recommend the ideal departure time from the hotel.

Restaurant Reservations

  • Can you secure a table at a Michelin-starred restaurant near the hotel?

    Reservations are made through the concierge, who can secure tables at the group's starred restaurants and highly sought-after addresses in Central and the rest of the city.

  • Can the concierge advise and book restaurants suitable for a vegetarian diet or allergies?

    The concierge can recommend and book halal, kosher, vegetarian or vegan options, taking into account restrictions and allergies.

  • Can you organise a group dinner or a business meal in a restaurant close to the hotel?

    The concierge can arrange a private or semi-private dinner for a group, with a personalised menu and transport if necessary.

Spa Bookings

  • How to book a spa treatment at the Mandarin Oriental The Landmark, Hong Kong and what are the recommended time slots?

    Reservations are made through the concierge or the spa, which can indicate signature treatments and the quietest times.

  • Is it possible to book a romantic spa ritual for couples during our stay?

    The concierge can arrange a couples' spa ritual, with a double cabin, suitable duration and possibly champagne or a small gift in the room.

  • Can you help me organise a complete wellness half-day with spa and pool?

    The concierge can assist in planning a wellness half-day including treatments, access to the pool, hammam, and fitness room.

Excursions & Cultural Visits

  • Can you organise a private guided tour of Hong Kong with a French-speaking guide?

    The concierge can offer private guided tours of Hong Kong Island, Kowloon, and temples, with a French or English-speaking guide subject to availability.

  • Is it possible to book a trip to see the Lantau Buddha from the hotel?

    The concierge can recommend and book a trip to Lantau to see the giant Buddha, including transport, cable car tickets, and a guide if desired.

  • Can you prepare a walking itinerary around Central and the historic districts?

    The concierge can create a customised walking route from Central, including street art, colonial architecture, and local markets.

Special Occasions

  • Can you prepare a romantic surprise in the room for a wedding anniversary?

    The concierge can organise a romantic setup with flowers, petals, champagne, and pastries in the room upon arrival or during the stay.

  • Is it possible to organise a birthday or a marriage proposal at the hotel?

    The concierge can arrange for a personalised cake, organise decorations, and coordinate a photographer for a birthday or marriage proposal.

  • Can you help me organise a luxury surprise stay for a loved one at the Mandarin Oriental The Landmark, Hong Kong?

    The concierge can arrange a limousine transfer, a gourmet dinner, and special touches to surprise a loved one for a gift stay.

Shopping & Luxury Services

  • Can you organise a personal shopping session in the luxury boutiques around the hotel?

    The concierge can offer a personal shopper service in the LANDMARK complex and nearby luxury boutiques, with access to private lounges subject to availability.

  • Is it possible to have luxury purchases delivered and adjusted directly in my room?

    The concierge can coordinate alterations, deliveries to the hotel, and sometimes private presentations of collections with certain partner brands.

  • Can you recommend high-end jewellers and watchmakers nearby and arrange private appointments?

    The concierge can direct to reputable jewellers and watchmakers, assist in booking private appointments, and advise on tax refund procedures.

Family Activities

  • Can you organise a day at Hong Kong Disneyland or Ocean Park for our family?

    The concierge can suggest and book child-friendly activities, such as Ocean Park, Disneyland Hong Kong, or cruises in the bay.

  • Is it possible to book a babysitter through the hotel for an evening?

    The concierge can assist in booking a licensed babysitting service, subject to availability and desired duration.

Personalized Experiences

  • Can you help me organise a professional photo shoot in Hong Kong during my stay?

    The concierge can arrange a professional photo shoot in the city or at the hotel, with makeup and transport available upon request.

  • Can you prepare a customised itinerary for a first 3-day stay in Hong Kong while staying at the Mandarin Oriental The Landmark, Hong Kong?

    The concierge can create a tailored programme including restaurants, sightseeing, shopping, and wellness based on your interests and the duration of your stay.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits