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5★ · Tokyo

ANA InterContinental Tokyo

1-chōme-12-33 Akasaka, Minato City, Tokyo 107-0052, Japon, Tokyo

4.34.3/510,094 reviews · Google rating
  • In Ark Hills, in the heart of Minato
  • 801 rooms and suites
  • 13 restaurants, bars and lounges
  • 24-hour room service

Hotel 5-star in Tokyo, Japan, in the heart of Tokyo, featuring 801 rooms and suites, 13 restaurants, bars and lounges, and 24-hour room service.

Where is ANA InterContinental Tokyo located, and is it a good base for Tokyo?

The hotel is in Ark Hills, in Tokyo’s Minato area. It works well as a base for stays split between meetings and time out in the city.

Several sights are within walking distance, including teamLab Borderless and Azabudai Hills. The 24-hour concierge also helps organise movements throughout the day.

How do I get to ANA InterContinental Tokyo from Haneda Airport?

The easiest option is to have the transfer arranged before arrival, based on your landing time and luggage. It is often the smoothest choice after a long-haul flight.

If you arrive early or leave late, luggage storage makes the transition easier. The front desk and concierge are available 24 hours a day.

What makes ANA InterContinental Tokyo stand out on site?

Its scale matters as much as its service: 801 rooms and suites, organised to absorb Tokyo’s pace without friction. Room service, the front desk and concierge all run 24 hours a day.

Another strength is the 13 restaurants, bars and lounges under one roof. THANN Sanctuary Spa Akasaka adds a practical recovery option.

A word from the Concierge

ANA InterContinental Tokyo through the Concierge's eyes

The ANA InterContinental Tokyo is chosen for a simple reason: it seamlessly integrates with Tokyo without exhausting you. Located in Ark Hills, Minato, this establishment, which opened in 1986, embraces a grand scale with precision. The key figure here is 801 rooms and suites. Additionally, there are 13 restaurants, bars, and lounges, more than enough to avoid any end-of-day compromises. Wikipedia FR also notes a useful fact: the building rises to 133 metres. This says something about the venue. You enter to sleep in Tokyo, but you stay because everything is already in place. A 24-hour room service for when jet lag lingers. A THANN Sanctuary Spa Akasaka on the 4th floor for when the city becomes overwhelming. A Garden Pool and a fitness area to help your body adjust to the local time. However, the real advantage lies elsewhere. Few establishments of this size maintain such a clear understanding of their services. In Tokyo, where every minute counts, this simplicity often outweighs any decorative effect.

Why choose ANA InterContinental Tokyo?

ANA InterContinental Tokyo is an exceptional address in Tokyo, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 2 July 2026.

  • In Ark Hills, in the heart of Minato
  • 801 rooms and suites
  • 13 restaurants, bars and lounges
  • 24-hour room service
  • THANN Sanctuary Spa Akasaka on the 4th floor
  • 133-metre tower

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

2
  • Bar
  • 24-hour room service

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Lounge
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

1 on-site dining venue.

  • Cascade Cafe

    Restaurant

    Highlights

    • Japanese, International
    • A limited-time buffet celebrating the Philippines–Japan Friendship Year, marking the 70th anniversary of the normalization of diplomatic relations.
    Practical information

    The concierge’s wordAt Cascade Cafe, go for the limited-time Philippines–Japan buffet if you want to mix Japanese and international flavors.

In the press

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Year opened
1986 (Wikidata)
Architect
Kanko kikaku Sekkeisha (Wikidata)

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 11:00

Cancellation

Room cancellation is subject to rate booked at time of reservation and cancellation policy varies by rate.

Pets

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 1-chōme-12-33 Akasaka, Minato City, Tokyo 107-0052, Japon

View on the map

Official website

Google listing

Guest reviews

4.3 / 5 · 10,094 reviews

5/5Hwakyung Jung

Had a truly wonderful experience at the Club Lounge, where everyone was incredibly welcoming and provided exceptional service. Thank you so much to the entire team for making my stay so memorable! In particular, huge…

5/5K Pepper

Stayed here recently before going on a cruise. Great service, staff everywhere to help with any queries. Amazing breakfast buffet. Plenty of food for vegetarians. 👍. We had dinner twice in the cafe area next to the…

5/5Louise Ottolangui

We had the pleasure of staying here in April for our honeymoon, and it was a great experience. The room was comfy with a great view and the breakfast was delicious. The service and hospitality in the club lounge were…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 12 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • teamLab Borderless: MORI Building DIGITAL ART MUSEUMMuseum

    726 m · 9 min walk

    Art museum a nine-minute walk away, focused on digital art and immersive experiences.

    Practical information

    The concierge’s wordFor a sensory break 9 minutes on foot away, head to teamLab Borderless if you're in the mood for digital art and immersive experiences.

  • Azabudai HillsArt gallery

    750 m · 9 min walk

    Art gallery a nine-minute walk away, showcasing contemporary exhibitions and diverse artworks.

    Practical information

    The concierge’s wordA 9-minute walk away, Azabudai Hills offers a contemporary break between plans if you’re in the mood for varied exhibitions nearby.

  • La Tour de TokyoObservation deck

    1.2 km · 14 min walk

    Observation deck 1.2 km away, providing a panoramic view of the city of Tokyo.

    Practical information

    The concierge’s wordFor a calm break between plans, head to Tokyo Tower and take in a panoramic view over the city.

  • Centre d'Art national de TokyoMuseum

    1.3 km · 16 min walk

    Art museum a thirteen-minute walk away, showcasing contemporary Japanese and international works.

    Practical information

    The concierge’s wordFor a cultural break 13 minutes away on foot, head to the National Art Center, Tokyo, ideal if you're in the mood for Japanese and international contemporary art.

  • KōkyoTourist attraction

    2.2 km · 4 min by car

    Kōkyo, the Imperial Palace of Tokyo, is a historical site to visit, surrounded by gardens and moats.

    Practical information

    The concierge’s wordFor a peaceful break in the heart of Tokyo, head to Kōkyo: its historic setting, gardens, and moats make it ideal for a stroll.

  • Ginza ItoyaArt gallery

    2.4 km · 4 min by car

    Ginza Itoya, an art gallery and stationery store, offers a wide selection of creative products.

    Practical information

    The concierge’s wordFor a creative break in Tokyo, head to Ginza Itoya: an art gallery and stationery store, ideal if you enjoy browsing inspiring objects.

  • Yasukuni-jinjaTourist attraction

    2.9 km · 5 min by car

    Shinto shrine located 2887 meters away, a place of worship and remembrance in Japan.

    Practical information

    The concierge’s wordFor a more contemplative break in Tokyo, Yasukuni-jinja suits a quiet visit centered on its role as a place of worship and remembrance.

  • Tokyo Daijingu ShrineTourist attraction

    3.6 km · 6 min by car

    Shinto shrine located 3,567 meters away, a traditional Japanese place of worship.

    Practical information

    The concierge’s wordFor a peaceful break in Tokyo, this Shinto shrine is well suited to a quiet moment of reflection away from the city's pace.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Shinjuku Gyoen ParkGarden

    3.4 km · 6 min by car

    Shinjuku Gyoen Park, a landscaped garden providing green spaces ideal for relaxation.

    Practical information

    The concierge’s wordIf you're after a green break in Tokyo, Shinjuku Gyoen Park offers a calming setting to slow down between plans.

  • Yoyogi-kōenPark

    4.1 km · 7 min by car

    Yoyogi Park, an urban park providing green spaces for relaxation and enjoying nature.

    Practical information

    The concierge’s wordIf you need a green break, Yoyogi-kōen offers a calm pause to unwind in the heart of Tokyo.

Places to visit nearby

The sights, landmarks and walks I recommend around ANA InterContinental Tokyo — each place has its own detailed guide.

Around the hotel

Our full Tokyo guide

Tokyo pairs imperial gravity with hyper-modern urban precision.

Read the Tokyo guide

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at ANA InterContinental Tokyo?

    Standard check-in begins at 3 PM and check-out must be completed by 11 AM, according to the hotel's general conditions.

  • Can I check in early?

    Early check-in may be possible depending on room availability; it is recommended to contact the hotel in advance to request this.

  • Does the hotel offer late check-out and what are the conditions?

    Late check-out may be offered subject to availability and possible additional charges; the reception provides options on the same day.

  • Can I arrive at the hotel late at night or very early in the morning?

    The reception is open 24 hours a day, allowing for late arrivals and very early departures with assistance for luggage and formalities.

Location & Access

  • Where is ANA InterContinental Tokyo located in Tokyo?

    The hotel is located at 1-12-33 Akasaka, Minato-ku, in the heart of Tokyo, in the Akasaka district, close to Roppongi.

  • What is the nearest station to ANA InterContinental Tokyo?

    Akasaka and Roppongi-Itchome are the closest subway stations, just a few minutes' walk from the hotel, providing direct access to major areas of Tokyo.

  • What is the distance between the hotel and the airport?

    The hotel is approximately 8.5 miles (about 14 km) from Tokyo Haneda Airport; the actual distance depends on the chosen route.

  • Is the location of ANA InterContinental Tokyo convenient for visiting the main areas of Tokyo?

    The hotel has a central location allowing easy access by subway or taxi to the districts of Ginza, Shibuya, Shinjuku, and Tokyo Station.

  • Are airport transfers offered?

    Airport transfers can be arranged by the concierge via taxi or private car, but the hotel does not offer a dedicated free shuttle.

Rooms & Amenities

  • What kind of hotel is ANA InterContinental Tokyo?

    It is a 5-star hotel of the international InterContinental brand of the IHG group, positioned as a luxury establishment in Tokyo.

  • How many rooms does ANA InterContinental Tokyo offer and what types are they?

    The hotel has 801 renovated rooms and suites, featuring contemporary design, workspace and city views for many categories.

  • What amenities are found in the hotel rooms?

    The rooms generally feature air conditioning, television, minibar, tea/coffee making facilities and private bathrooms with toiletries.

  • Does the hotel have smoking rooms or is it entirely non-smoking?

    Smoking rooms are not offered in this non-smoking hotel; all rooms and indoor spaces are designated non-smoking.

  • What is the InterContinental Club and what benefits does it offer to guests?

    The InterContinental Club offers lounge access with breakfast, afternoon tea and cocktails for certain categories of rooms and suites.

Included Services

  • Does the hotel have parking?

    Yes, the hotel has self-parking, charged at approximately 3,900 JPY per day for residents according to official information.

  • Is Wi-Fi available in the hotel?

    Yes, Wi-Fi is available free of charge in the hotel for guests, in the rooms and common areas.

  • Does the hotel offer room service during the stay?

    Room service is offered, allowing guests to order meals and drinks to their rooms according to the hours set by the hotel.

  • What additional services are available on-site (concierge, luggage storage, laundry)?

    Services such as concierge, laundry and luggage storage are available for guests; specific details and prices are provided at the reception.

Dining

  • What type of breakfast is offered?

    Breakfast is generally served buffet-style at the Cascade Café restaurant, with a variety of Japanese and Western options.

  • Is the breakfast at ANA InterContinental Tokyo buffet-style and is it well-received by guests?

    The buffet breakfast includes Japanese dishes, Western dishes, an egg station and pastries, and is highly rated by guests for its variety.

  • How many restaurants and bars are available in the hotel and what types of cuisine are offered?

    The hotel has approximately 12 to 13 restaurants and bars, including Japanese, Chinese, steakhouse, sushi, champagne bar and lounge.

  • Does the hotel offer an afternoon tea service and where is it served?

    Afternoon tea is offered in certain areas of the hotel, such as the lounge, with sweet and savoury snacks served according to the indicated hours.

  • Can the hotel’s restaurants adapt the menus for specific dietary requirements?

    Vegetarian options and certain specific requests can be accommodated by the restaurants; it is advisable to inform them in advance.

Spa & Wellness

  • Does the hotel have a swimming pool?

    Yes, the hotel has an outdoor swimming pool, open seasonally, with a main pool and a children's pool, accessible free of charge to residents at certain times.

  • Is there a spa or wellness centre in ANA InterContinental Tokyo?

    The hotel offers a spa with treatments, massages and wellness facilities; some services may incur charges depending on the type of treatment chosen.

  • Does the hotel have a fitness room and what are its hours?

    A well-equipped gym is available, generally open 24 hours a day, providing cardio and weight training equipment for guests.

  • Can I book massages or specific treatments during my stay?

    Massages can be booked through the spa or concierge; the types of treatments and prices are indicated on site.

Activities & Leisure

  • What leisure activities are offered in the hotel (exhibitions, events)?

    The hotel offers various activities and occasional events, such as temporary art exhibitions, depending on the current programming.

  • Is the location of ANA InterContinental Tokyo suitable for shopping and nightlife?

    Due to its location, the hotel is convenient for accessing the lively areas of Tokyo for shopping, nightlife and cultural visits.

Family & Kids

  • Does the hotel offer a childcare or babysitting service?

    Babysitting or childcare services may be available upon request; the exact conditions should be checked with the hotel.

  • Is the ANA InterContinental Tokyo suitable for staying with a baby or young children?

    Cots can be provided in certain rooms and suites, upon prior request at the time of booking.

  • Does the hotel have a children's pool or family-friendly facilities?

    A 6-metre children's pool is available in the outdoor pool area, allowing younger guests to enjoy safely under supervision.

  • Are families well received at the ANA InterContinental Tokyo according to reviews?

    The hotel is recognised as family-friendly, with guests highlighting the quality of breakfast and services for children.

Pets

  • Are pets allowed at the ANA InterContinental Tokyo?

    No, pets are not allowed at the ANA InterContinental Tokyo, in accordance with the hotel's official policy.

  • Does the hotel offer rooms or services specifically for pets?

    There are no dedicated rooms for pets, and no specific services for dogs or cats are offered.

  • Are guide dogs or assistance animals allowed in the hotel?

    Only assistance animals may be admitted under certain conditions; it is advisable to inform the hotel prior to arrival to arrange for their reception.

Accessibility

  • Is the ANA InterContinental Tokyo accessible to people with reduced mobility in the common areas?

    The hotel has elevators, wide corridors, and access suitable for individuals with mobility difficulties in the common areas.

  • Are there accessible rooms for disabled guests in the hotel?

    Some rooms are configured for accessibility, with specific amenities; availability should be confirmed at the time of booking.

  • Are the hotel's restaurants and facilities easily accessible by wheelchair?

    The hotel's restaurants and bars are generally wheelchair accessible thanks to elevators and internal arrangements.

  • How can I obtain accurate information about the accessibility features of my room?

    Detailed accessibility information, including amenities in the bathrooms, can be obtained from the concierge or reception.

Billing & Policies

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the type of rate chosen (flexible or non-refundable) and the booking channel; the conditions are stated on the booking confirmation.

  • Are there any accommodation taxes to pay?

    Yes, accommodation taxes and other local taxes may apply, depending on Tokyo regulations and the type of booking made.

  • What are the prices for ANA InterContinental Tokyo?

    Prices vary by season; average prices observed are several hundred dollars per night, as the hotel is positioned as a premium establishment.

  • What payment methods are accepted by ANA InterContinental Tokyo?

    Payment can generally be made in cash or by international credit card; the exact terms are specified at the time of booking or at the reception.

  • What should I do if I dispute an amount on my final bill?

    In case of a dispute regarding the bill, the reception or billing service can verify the amounts and correct them if necessary.

Sustainability

  • Does the hotel have a non-smoking policy and specific safety rules?

    The hotel enforces internal safety rules and a non-smoking policy, in addition to local standards, to ensure a secure stay for all guests.

  • What environmental actions are implemented by ANA InterContinental Tokyo?

    Energy efficiency measures and waste management may be in place, but specific details are not publicly listed exhaustively.

  • Can I participate in initiatives to reduce environmental impact during my stay?

    Reducing linen and towel changes may be offered to limit water consumption, in accordance with guest preferences.

  • Is ANA InterContinental Tokyo a foreign-owned hotel?

    The hotel, belonging to a large international group, generally adheres to the sustainability and regulatory compliance standards of the IHG group.

The Concierge answers — ANA InterContinental Tokyo

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between ANA InterContinental Tokyo and Haneda or Narita airport?

    The concierge can organise a private transfer by car or limousine to and from Tokyo airports, with personalised welcome according to your flight schedule.

  • Can the concierge help me use the metro from the hotel to visit Tokyo?

    The concierge can advise on metro routes from Akasaka/Roppongi-Itchome and provide maps, tickets, and prepaid Suica or Pasmo cards.

  • Is it possible to book a taxi or a chauffeur-driven car through the hotel concierge?

    The concierge can book taxis or chauffeur-driven cars, including for business or night trips in the Roppongi and Ginza areas.

  • Can the concierge arrange transfers for a group between the hotel and the Tokyo Convention Centre?

    The concierge can organise shuttle or private vehicle transfers for groups, coordinating departure and return times.

  • Can you tell me the easiest way to get to Tokyo Station from ANA InterContinental Tokyo?

    The concierge can recommend the best route to Tokyo Station and assist with booking Shinkansen tickets to other cities.

Restaurant Reservations

  • Can the concierge book a table at a Michelin-starred restaurant near the hotel?

    Reservations are made through the concierge, who can secure tables at the hotel's fine dining restaurants and at renowned establishments in Ginza or Roppongi.

  • Can you help me find a family-friendly restaurant for dinner near ANA InterContinental Tokyo?

    The concierge can recommend child-friendly restaurants and make reservations, specifying requests for high chairs or children's menus.

  • Is it possible to arrange a romantic dinner for two inside or near the hotel?

    Reservations are made through the concierge to organise a romantic dinner, possibly with a city view or special menu.

  • Can the concierge recommend an excellent sushi restaurant near the hotel?

    The concierge can suggest the best sushi, teppanyaki, or kaiseki cuisine options and make reservations according to your budget and preferences.

  • Can you manage restaurant reservations considering a gluten-free or vegetarian diet?

    The concierge can arrange special menus, note allergies and intolerances, and coordinate with restaurants to adapt dishes.

Spa Bookings

  • Can the concierge book a massage at the ANA InterContinental Tokyo spa?

    Reservations are made through the concierge, who can secure a slot for a massage or facial treatment at the hotel's spa.

  • Is it possible to schedule a relaxation treatment at the spa right after my arrival at the hotel?

    The concierge can arrange a relaxing treatment after a long-haul flight and advise on the quietest time slots at the spa.

  • Can you organise a spa ritual for a couple during our stay?

    The concierge can coordinate spa sessions for two people simultaneously and ensure special requests for privacy.

  • Can the concierge check the spa's availability at the end of the day and book a slot?

    The concierge can provide information on the spa's opening hours and reserve evening slots based on the day's availability.

Excursions & Cultural Visits

  • Can you organise a guided tour of the main tourist sites in Tokyo?

    The concierge can suggest guided tours to Asakusa, Meiji-jingu, Ueno, or Odaiba with English or French-speaking guides.

  • Can the concierge plan a day trip to Mount Fuji from the hotel?

    The concierge can book excursions to Mount Fuji or Hakone with round-trip transportation from the hotel.

  • Can you suggest museums or art galleries to visit from the ANA InterContinental Tokyo?

    The concierge can recommend contemporary museums and galleries and indicate current temporary exhibitions.

  • Can the concierge suggest a walking route around the hotel to explore the area?

    The concierge can provide walking itineraries to discover Akasaka, Roppongi, and their temples, parks, and viewpoints.

Special Occasions

  • Can you prepare a romantic surprise in the room for a wedding anniversary?

    The concierge can arrange room decorations with flowers and champagne for anniversaries, honeymoons, or marriage proposals.

  • Can the concierge order a customised bouquet for a special occasion?

    The concierge can arrange for custom bouquets to be delivered and coordinate with the hotel's florist or partner shops.

  • Is it possible to arrange for a birthday cake and a small celebration on site?

    The concierge can organise a birthday cake or a small private ceremony within the hotel.

Shopping & Luxury Services

  • Can you recommend the best luxury shopping addresses accessible from the hotel?

    The concierge can advise on high-end shopping centres and luxury boutiques in Ginza, Omotesando, or Roppongi Hills.

  • Can the concierge arrange for a personal shopper for a shopping session in Tokyo?

    The concierge can organise a personal shopper service or accompaniment for fashion and jewellery boutiques.

Family Activities

  • Can you suggest child-friendly outings easily accessible from ANA InterContinental Tokyo?

    The concierge can recommend child-friendly activities, such as interactive museums, aquariums, or parks near the hotel.

  • Can the concierge assist in organising practical services for travelling with a baby?

    The concierge can arrange stroller rentals and provide practical information for families with young children.

Personalized Experiences

  • Can you create a personalised two-day sightseeing itinerary from the hotel?

    The concierge can create a customised itinerary based on your interests, including gastronomy, pop culture, temples, or shopping.

  • Can the concierge book a tea ceremony or a Japanese cultural workshop during my stay?

    The concierge can organise local experiences such as tea ceremonies, Japanese cooking workshops, or calligraphy classes.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits