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5★ · Tokyo

Four Seasons Hotel Tokyo at Otemachi

1-chōme-2-1 Ōtemachi, Chiyoda City, Tokyo 100-0004, Japon, Tokyo

4.54.5/51,077 reviews · Google rating
  • Central Otemachi location
  • Tokyo skyline views
  • Selected for the 2025–2026 Gold List
  • Modern, elegant design

Hotel 5-star in Tokyo, in the heart of Tokyo, featuring 24-hour concierge, daybreak skyline experience and seamless business stopover.

Is Four Seasons Hotel Tokyo at Otemachi well located for exploring Tokyo?

Yes. The hotel is in Otemachi, in central Tokyo, which suits both business stays and city breaks.

Several sights are within walking distance, including Marunouchi Tokyo Station Square, the Imperial Palace area and several museums. The concierge can plan a smooth itinerary around your schedule.

How much is a night at Four Seasons Hotel Tokyo at Otemachi?

Rates vary with your dates, room category and booking conditions. The simplest approach is to check your exact stay dates.

If you are choosing between categories, the concierge can guide you based on priorities such as views or the pace of your stay.

Are there good restaurant and bar options at Four Seasons Hotel Tokyo at Otemachi?

Yes. The hotel offers several restaurants and bars for different moments, from breakfast through to evening drinks.

Options include est, CYCLE by Mauro Colagreco, PIGNETO, VIRTÙ, The Bar and Champagne Lounge, as well as Farine.

A word from the Concierge

Four Seasons Hotel Tokyo at Otemachi through the Concierge's eyes

The Four Seasons Hotel Tokyo at Otemachi is located in the Otemachi district, in the heart of Tokyo, Japan. This 5★ hotel is part of the renowned Four Seasons chain, known for its exceptional service. The central location allows easy access to major attractions while offering stunning views of Tokyo's skyline.

What sets this hotel apart is its selection in the Condé Nast Traveler Gold List 2025-2026. The modern and elegant design creates a calming atmosphere, ideal for travelers seeking comfort. Common areas and rooms are designed for guest well-being, with particular attention to detail.

Before you go, know that the hotel suits both couples and business travelers. Modern amenities and personalized services cater to everyone's needs. The best time to visit spans the entire year, with seasonal events to discover in the city.

_My tip from the Concierge:_ consider booking a spa treatment for a relaxing experience after a day of exploration.

Why choose Four Seasons Hotel Tokyo at Otemachi?

Four Seasons Hotel Tokyo at Otemachi is an exceptional address in Tokyo, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • Central Otemachi location
  • Tokyo skyline views
  • Selected for the 2025–2026 Gold List
  • Modern, elegant design
  • Well suited to business stays and couples

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Business & events

3
  • Business centre
  • Meeting rooms
  • Private events

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service
  • Wedding services

Restaurants & bars

6 on-site dining venues, including 2 Michelin stars.

  • est

    1 Michelin star

    Restaurant

    Chef: Guillaume Bracaval
    Chef: Guillaume Bracaval

    Highlights

    • French cuisine
    • French cuisine prepared with Japanese ingredients that express land and the passage of the seasons.
    Practical information

    The concierge’s wordBook est for Michelin-starred French cuisine by Guillaume Bracaval, where Japanese ingredients express the land and the rhythm of the seasons.

  • The Bar and Champagne Lounge

    Lounge

    Highlights

    • a chic and intimate setting to unwind, socialize and savour culinary delights
    Practical information

    The concierge’s wordFor a chic, intimate moment, head to The Bar and Champagne Lounge: perfect for unwinding, catching up, and savoring a few culinary delights.

  • VIRTÙ

    Bar

    Chef: Keith Motsi
    Chef: Keith Motsi

    Highlights

    • the art of cocktails
    Practical information

    The concierge’s wordFor a drink that matters, head to VIRTÙ: the art of cocktails takes center stage, with Keith Motsi’s touch.

  • Farine

    Highlights

    • an assortment of fresh baked goods or grab a gourmet lunch to go
    Practical information

    The concierge’s wordFor an easy, well-judged break, head to Farine: you’ll find fresh baked goods or a gourmet lunch to take away.

  • PIGNETO

    Restaurant

    Highlights

    • Italian
    • family-style Italian feasts
    Practical information

    The concierge’s wordFor a warm, shareable meal, book PIGNETO: an Italian table made for family-style feasts with those close to you.

  • CYCLE by Mauro Colagreco

    1 Michelin star

    Restaurant

    Highlights

    • French, Contemporary
    • ‘Circular gastronomy’ from the chef of Mirazur in southern France.
    Practical information

    The concierge’s wordBook CYCLE by Mauro Colagreco if you’re after contemporary French dining shaped by his circular gastronomy, already recognized with one Michelin star.

In the press

Distinctions & affiliations

Labels & distinctions
MICHELIN Guide — Three Keyssince 2025
Rankings
Condé Nast Traveler Gold List

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Year opened
1960 (Wikidata)

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Pets

Pets are not allowed.

Pets allowed unavailable

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 1-chōme-2-1 Ōtemachi, Chiyoda City, Tokyo 100-0004, Japon

View on the map

Official website

Google listing

Guest reviews

4.5 / 5 · 1,077 reviews

5/5Christine Lan

This was not our first stay at a Four Seasons property/Four Seasons Tokyo and while our past experiences have always been excellent, this visit to Otemachi truly surpassed them. The team demonstrated an extraordinary…

5/5Bryan Bravo

Exceptional One Week Stay at Four Seasons Hotel Tokyo at Otemachi From the moment our trip began, we experienced a level of peace of mind that is truly rare, even among five star properties. Before we ever arrived in…

5/5angelfisher

Note: I did not stay at the hotel. I only had afternoon tea. It was a wonderful experience. You are seated in their lounge, which has a lovely view of the Imperial Palace Gardens and city skyline. There are lots of…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 12 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Marunouchi Tokyo Station SquareTourist attraction

    714 m · 9 min walk

    Marunouchi Tokyo Station Square, a tourist attraction an nine-minute walk away, featuring views of modern architecture and the city's vibrancy.

    Practical information

    The concierge’s wordA 9-minute walk away, Marunouchi Tokyo Station Square offers an urban break to take in modern architecture and Tokyo’s lively atmosphere.

  • National Museum of Modern Art-Crafts GalleryTourist attraction

    837 m · 10 min walk

    Art museum 837 meters away, showcasing collections of modern art and Japanese crafts.

    Practical information

    The concierge’s wordFor a cultural break around modern art and Japanese crafts, this museum works well for a solo visit or for two.

  • KōkyoTourist attraction

    989 m · 12 min walk

    Kōkyo, a castle located 989 meters away, is an iconic tourist site in Tokyo.

    Practical information

    The concierge’s wordFor a cultural break in Tokyo, Kōkyo suits a stroll around an iconic castle, ideal if you enjoy sightseeing spots.

  • Science and Technology MuseumMuseum

    1.0 km · 12 min walk

    Museum one kilometer away, dedicated to science and technology.

    Practical information

    The concierge’s wordIdeal for a curious break in Tokyo, this museum dedicated to science and technology suits you well if you're in the mood for a playful visit.

  • Mitsubishi Ichigokan MuseumTourist attraction

    1.0 km · 12 min walk

    Art museum one kilometer away, featuring temporary exhibitions and permanent collections.

    Practical information

    The concierge’s wordFor a cultural break in Tokyo, this art museum is well suited to a calm visit between temporary exhibitions and permanent collections.

  • Artizon MuseumMuseum

    1.3 km · 15 min walk

    Art museum located 1264 meters away, showcasing a diverse collection of artistic works.

    Practical information

    The concierge’s wordIf you're in the mood for a cultural break in Tokyo, the Artizon Museum lends itself well to a visit around varied collections of artworks.

  • Creative Museum TokyoMuseum

    1.3 km · 16 min walk

    Museum a twelve-minute walk away, dedicated to contemporary art and creativity.

    Practical information

    The concierge’s wordA 12-minute walk away, Creative Museum Tokyo offers a contemporary break if you're in the mood for art and a creative moment.

  • Akihabara Electric TownTourist attraction

    1.5 km · 18 min walk

    Akihabara Electric Town, a lively district dedicated to otaku culture and electronics, is a tourist attraction to explore.

    Practical information

    The concierge’s wordFor a lively break in Tokyo, head to Akihabara Electric Town if you're into electronics and otaku culture.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Jardins Est du Palais ImpérialNational park

    565 m · 7 min walk

    National park a seven-minute walk away, providing a peaceful green space in the heart of Tokyo.

    Practical information

    The concierge’s wordA 7-minute walk away, the East Gardens of the Imperial Palace offer a peaceful green break, ideal for catching your breath between appointments in Tokyo.

  • Jardin national de Kokyo GaienNational park

    959 m · 12 min walk

    National park located 959 meters away, providing a natural space for walking and relaxation.

    Practical information

    The concierge’s wordFor a quiet break between appointments, Kokyo Gaien National Garden offers a natural setting well suited to a stroll and some downtime.

  • Chidorigafuchi ParkPark

    1.7 km · 20 min walk

    Park in Tokyo, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a quiet break between plans, head to Chidorigafuchi Park and take a moment to unwind in the greenery.

  • Parc HibiyaPark

    1.7 km · 3 min by car

    Hibiya Park, a green space ideal for relaxation and walks.

    Practical information

    The concierge’s wordFor a quiet break between plans, head to Hibiya Park for a stroll or a moment to unwind.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • Tokyo Character StreetShopping mall

    798 m · 10 min walk

    Shopping mall ten minutes' walk away, offering a variety of shops and merchandise related to Japanese culture.

  • Tokyo Kotsu KaikanShopping mall

    1.4 km · 17 min walk

    Shopping mall in Tokyo, featuring a variety of shops and services.

Places to visit nearby

The sights, landmarks and walks I recommend around Four Seasons Hotel Tokyo at Otemachi — each place has its own detailed guide.

Around the hotel

Our full Tokyo guide

Tokyo pairs imperial gravity with hyper-modern urban precision.

Read the Tokyo guide

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What time is check-in and check-out?

    Check-in starts at 3 PM and check-out is at noon. Reception is available 24/7 for late arrivals.

  • Can I check in early?

    Early check-in is subject to availability on the day of arrival. Please contact the concierge to confirm the arrangements for the day.

  • Can a late check-out be requested?

    Late check-out is dependent on hotel occupancy. Please contact the concierge to confirm the arrangements for the day.

  • Are airport transfers offered?

    An airport transfer service is available upon request. Fees per vehicle and per trip apply depending on the destination and schedule.

  • Is there a shuttle between the hotel and the airport?

    The airport shuttle is offered upon request, with charges per vehicle. The service must be arranged in advance with the hotel.

Location & Access

  • Where is the Four Seasons Hotel Tokyo at Otemachi located?

    The hotel is located at 1-2-1 Otemachi, Chiyoda-ku, Tokyo 100-0004, in the Otemachi One Tower. It is adjacent to Otemachi Station and close to the Imperial Palace.

  • How do I get to the hotel by subway or from Tokyo Station?

    Otemachi Station is accessible on foot, with exit C4 indicated for the hotel. Tokyo Station is also accessible on foot with light luggage.

  • How much does on-site parking cost?

    Nightly parking costs JPY 5,000 per vehicle for hotel guests, according to the official transport page. Valet service is indicated at JPY 6,500 for overnight stays.

  • What is the distance between the hotel and the airport?

    Travel time depends on the airport used. Haneda is generally closer than Narita, with about 18 to 22 minutes by car for Haneda and 55 to 70 minutes for Narita according to consulted sources.

  • Is the parking private or public?

    Yes, private parking is available on-site. The displayed rates vary depending on the type of parking and the booking channel.

Rooms & Amenities

  • What do the rooms at the Four Seasons Hotel Tokyo at Otemachi look like?

    The rooms feature contemporary decor with city views depending on the category. The hotel has a total of 190 rooms.

  • Is Wi-Fi available in the hotel?

    Yes, Wi-Fi is available in the hotel and in the rooms. Major booking sites indicate free Wi-Fi access.

  • What are the usual room amenities?

    Rooms are equipped with a safe, 24-hour room service, and daily housekeeping. Some offers also mention a refrigerator and cable television.

  • Do the rooms have a view of Tokyo?

    The view varies depending on the room category, with possible panoramas of the city and the Imperial Palace. The exact categories should be chosen at the time of booking.

  • How many rooms and suites are there?

    The hotel has 190 rooms and suites, located on the top six floors of the Otemachi One tower. Suites are offered subject to availability and category.

Dining

  • What type of breakfast is offered?

    Breakfast is offered on-site, with Italian cuisine at the PIGNETO restaurant and brunch options according to booking platforms. Service is generally chargeable depending on the chosen rate.

  • How many restaurants does the hotel have?

    The hotel has two restaurants and a bar/lounge. The PIGNETO restaurant serves Italian cuisine and is open for breakfast, lunch, and dinner.

  • Is it necessary to book in advance to dine on site?

    Reservations at the restaurant are recommended, especially for sought-after services such as afternoon tea or weekend dinners. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel have a bar or lounge?

    A bar/lounge is available on-site according to booking sources. Hours may vary depending on hotel activity.

  • Which Italian restaurant is located in the hotel?

    The PIGNETO restaurant serves Italian cuisine and is one of the two restaurants in the hotel. The menu and hours vary depending on the service.

Spa & Wellness

  • What treatments are offered at the spa?

    The hotel spa offers massages, facials, and body wraps. A sauna and steam room are also among the wellness facilities.

  • Is the gym open 24 hours a day?

    The fitness centre is open 24 hours a day. The hotel also has a full spa, sauna, and steam room.

  • What does the hotel's spa offer?

    A complete wellness area is available, including a spa, sauna, hammam, and facial or body treatments. Slots are subject to availability.

Activities & Leisure

  • Is there an indoor pool at the hotel?

    The hotel has an indoor pool. Booking platforms indicate pool access from 6:30 AM to 9:30 PM.

  • Does the hotel offer leisure activities on site?

    Bicycles are offered for free according to booking platforms. The hotel also features a fitness centre and relaxation areas.

  • What attractions can be easily visited from the hotel?

    The Imperial Palace is located very close to the hotel. Tokyo Tower is also accessible within a few minutes by car or taxi.

  • What can you do on foot around the hotel?

    The hotel is located a few minutes from the Imperial Palace and the main business districts of Otemachi. Walks around the palace are among the simplest activities to do on foot.

Family & Kids

  • Does the hotel welcome young children?

    Children of all ages are accepted. Some platforms mention family-friendly accommodation and babysitting services.

  • Can we request childcare services?

    Babysitting services are offered subject to availability. It is advisable to book this service in advance.

  • Are there facilities for families?

    The restaurant and hotel accept children, but dedicated facilities must be requested according to the needs of the stay. Contact the concierge to confirm the arrangements for the day.

  • Is the hotel suitable for a family stay?

    The hotel is suitable for family stays according to several platforms. Child services remain subject to availability and prior request.

  • Can a baby cot be requested?

    Standard rooms do not include any specific child equipment publicly announced. The need for a baby cot or arrangement must be confirmed before arrival.

Pets

  • Are pets allowed at Four Seasons Hotel Tokyo at Otemachi?

    Pets are not allowed at Four Seasons Hotel Tokyo at Otemachi. Major booking sources and the Michelin guide indicate a no-pets policy.

  • Does the hotel accept assistance dogs?

    Assistance dogs must be reported prior to arrival. Contact the concierge to confirm the arrangements for the day.

  • Can we bring a cat or a small pet?

    No pet-friendly policy is announced on the consulted sources. The establishment is indicated as not allowing animals.

  • Are dogs allowed in the establishment?

    The establishment does not accept pets. Stays with animals are therefore not permitted.

Accessibility

  • Is the hotel accessible for people with reduced mobility?

    The hotel is equipped for wheelchairs and mentions adapted rooms/accessibility on certain platforms. Specific needs must be confirmed before arrival.

  • Are there elevators in the hotel?

    An elevator serves the floors of the hotel. Requests for special arrangements must be confirmed before the stay.

  • Are the parking and common areas accessible?

    Accessible facilities are reported by certain platforms, including for parking and main circulation areas. Contact the concierge to confirm the arrangements for the day.

  • Is the parking suitable for wheelchair users?

    The parking and circulation areas are reported as accessible on certain partner listings. Specific needs should be verified directly with the hotel.

Billing & Policies

  • What is the hotel's cancellation policy?

    Cancellation depends on the rate booked and the conditions of the booking platform. Flexible bookings are refundable up to a specified deadline at the time of purchase.

  • Are there any accommodation taxes to pay?

    Accommodation fees depend on the booking channel and current regulations. Contact the concierge to confirm the arrangements for the day.

  • What payment methods are accepted?

    Payment is generally accepted by credit card and according to the conditions of the chosen rate. Pre-authorisations may be applied upon arrival.

  • Are the rates refundable?

    Non-flexible rates are generally non-refundable, while flexible rates can be cancelled free of charge up to a deadline. The exact conditions are stated at the time of booking.

  • Is a deposit required upon arrival?

    A deposit or guarantee card may be requested upon arrival depending on the rate and length of stay. The amount depends on the booking conditions.

Sustainability

  • Does the hotel have commitments regarding sustainability?

    The hotel displays commitments to enhanced cleaning and reducing operational impacts on certain booking platforms. Exact details vary according to channels and current policies.

  • What eco-friendly practices are in place?

    Enhanced cleaning practices and waste management are mentioned by some booking sites. The precise arrangements are not uniformly detailed.

  • Does the stay help to limit car travel?

    The central location near the metro network reduces the need for private transport for many urban journeys. The rest depends on the client's travel choices.

Included Services

  • Does room service operate 24/7?

    Room service is available 24 hours a day according to the hotel listings consulted. Exact hours may vary depending on the current menu.

  • Is daily housekeeping included?

    Daily housekeeping is included according to booking platforms. Laundry and dry cleaning services are also offered.

The Concierge answers — Four Seasons Hotel Tokyo at Otemachi

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can the concierge arrange a private transfer to or from the airport?

    The concierge can arrange a round-trip private transfer to Tokyo airports subject to availability and daily pricing conditions.

  • Can a vehicle with a child seat be booked for the airport?

    It is recommended to request a car with a child seat if necessary, as allocation depends on availability at the time of booking.

  • Is it possible to book a chauffeur-driven car from the hotel?

    The concierge can coordinate a pick-up in a limousine or luxury sedan from the hotel, subject to availability.

  • Can a transfer be arranged very early in the morning or late at night?

    Reservations are generally made in advance to ensure the desired time, especially during peak hours.

Restaurant Reservations

  • Can you book a table at a good restaurant in Tokyo?

    The concierge can request a table at the hotel restaurant or at renowned addresses in Tokyo, depending on available quotas.

  • Can the concierge handle a reservation for a business dinner?

    It is recommended to specify the time, number of guests, and any allergies to optimise the reservation.

  • Can a high-end afternoon tea be booked?

    The concierge can assist with a request for afternoon tea, subject to the venue's availability and the season.

Spa Bookings

  • Can the concierge book a massage at the spa?

    The concierge can book a treatment at the hotel spa or suggest time slots that fit your schedule.

  • Can a last-minute booking at the spa be obtained?

    It is recommended to request the desired treatments in advance, as premium slots often fill up quickly.

Excursions & Cultural Visits

  • Can you organise a private tour of the main sites in Tokyo?

    The concierge can organise a private tour of the Otemachi area, the Imperial Palace, or other cultural sites in Tokyo.

  • Is it possible to create a personalised cultural itinerary?

    The concierge can propose tailored tours based on your interests, with a French-speaking guide if available.

  • Can the concierge book tickets for an exhibition?

    The concierge can assist in booking tickets for museums, exhibitions or shows when ticketing allows.

Special Occasions

  • Can a birthday surprise be organised in the room?

    The concierge can prepare a special gesture in the room for a birthday, subject to the options offered by the hotel.

  • Can the concierge assist with a marriage proposal?

    It is recommended to notify the event as early as possible to adjust decor, dessert or flowers according to availability.

  • Is it possible to have flowers or a gift delivered to the hotel?

    The concierge can coordinate a floral arrangement, a bottle or a gourmet gift for a special occasion.

Shopping & Luxury Services

  • Can you recommend luxury shops nearby?

    The concierge can direct you to luxury boutiques in Tokyo and arrange accompanied shopping according to your desires.

  • Can the hotel arrange an express laundry service?

    The concierge can facilitate a laundry, ironing or clothing delivery service as needed.

  • Can the concierge recommend luxury houses in Tokyo?

    The concierge can help locate a jewellery, watchmaking or haute couture house according to the desired style.

Family Activities

  • What family activities can be done around the hotel?

    The concierge can suggest child-friendly activities, such as interactive museums, aquariums or urban parks.

  • Can childcare be arranged for an evening?

    It is recommended to request childcare or babysitting solutions directly before the stay, depending on local availability.

  • Can the concierge prepare a child-friendly outing?

    The concierge can assist in organising outings suitable for a family day, taking into account the age of the children.

Personalized Experiences

  • Can you create a fully customised stay in Tokyo?

    The concierge can create a tailored programme combining gastronomy, culture, shopping, and relaxation.

  • Is it possible to organise a customised VIP experience?

    The concierge can coordinate specific requests such as a private chef, a private guide, or a VIP experience.

  • Can the concierge prepare our preferences before arrival?

    The concierge can gather your preferences in advance to anticipate requests during your stay.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits