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5★ · Tokyo

Conrad Tokyo

1-chōme-9-1 Higashishinbashi, Minato City, Tokyo 105-7337, Japon, Tokyo

4.54.5/54,815 reviews · Google rating
  • City or Tokyo Bay views
  • TwentyEight bar on the 28th floor
  • Tokyo Bay panorama from the bar
  • 24-hour in-room dining

Hotel 5-star in Tokyo, in the heart of Tokyo, featuring the TwentyEight rooftop bar, city or bay views, and 24-hour concierge and front desk.

Is Conrad Tokyo a good choice for a short stay in Tokyo?

Yes, especially if you want a smooth, well-paced stay. The front desk and concierge are available 24 hours a day.

24-hour in-room dining is particularly useful after a late arrival. City or bay views also give the stay an immediate sense of direction.

How much is a night at Conrad Tokyo?

Rates vary by season, room category and view. City-view, bay-view and suite options do not follow the same price level.

The most useful approach is to check your exact dates. The Concierge can also help you compare room options.

Is there a bar or restaurant at Conrad Tokyo?

Yes. The hotel has a restaurant, a bar and the TwentyEight lounge on the 28th floor.

TwentyEight is especially sought after for its view over Tokyo Bay. It also works well for afternoon tea or an early evening drink.

A word from the Concierge

Conrad Tokyo through the Concierge's eyes

Here, everything revolves around height and the precision of landmarks. Conrad Tokyo features 291 accommodations, including 223 rooms and 68 suites. On one side, the city. On the other, the bay. In Tokyo, this often dictates the rhythm of your stay.

The bar トゥエンティエイト, located on the 28th floor, opens up to views of Tokyo Bay. This perspective encapsulates the essence of the location.

Room service operates 24 hours a day. Check-in begins at 15:00, while check-out is set for 12:00. When arriving at night or departing late, these details matter.

The hotel occupies the Tokyo Shiodome Building. In this district, understanding the building, the views, and the flow often proves more insightful than a lengthy discourse on style.

Why choose Conrad Tokyo?

Conrad Tokyo is an exceptional address in Tokyo, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • City or Tokyo Bay views
  • TwentyEight bar on the 28th floor
  • Tokyo Bay panorama from the bar
  • 24-hour in-room dining
  • 223 rooms and 68 suites

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Dining

3
  • Bar
  • Rooftop bar
  • 24-hour room service

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

1 on-site dining venue.

  • TwentyEight

    Lounge

    Highlights

    • Conrad Tokyo Afternoon Tea that seasonally changes and harmoniously blends both Japanese and European tastes.
    Practical information
    Official website

    The concierge’s word — At TwentyEight, settle in for Conrad Tokyo’s Afternoon Tea, a seasonal interlude where Japanese and European flavors come together beautifully.

In the press

Distinctions & affiliations

Labels & distinctions
The Leading Hotels of the World

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

Cancellation and prepayment policies vary according to accommodation type.

Pets

Pets are not allowed.

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 1-chōme-9-1 Higashishinbashi, Minato City, Tokyo 105-7337, Japon

Map showing the location of Conrad Tokyo
© Mapbox · © OpenStreetMapView on the map

View on the map

Official website

Google listing

Guest reviews

4.5 / 5 · 4,815 reviews

5/5C.B.

This is an amazing hotel starting at the 28th floor. The service at this hotel is second to none. The rooms are immaculate and amenities each day were consistent. Clean PJs are provided every night with turn down…

5/5Candy Lei

Thank you for making our stay such a wonderful and memorable experience. From the moment we arrived until our departure, your kindness, professionalism, and genuine hospitality made us feel truly welcome and cared…

5/5Shruti Roy

Absolutely wonderful experience. The staff was incredible- always greeting with a smile and ready to help and answer all of our questions. Love the added touch of having the water bottles and towels in the lobby. The…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 16 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Ginza ItoyaArt gallery

    1.3 km · 15 min walk

    Ginza Itoya, an art gallery 1.2 km away, offers a diverse selection of artworks and art objects.

    Practical information

    The concierge’s word — If you’re in the mood for a creative break, Ginza Itoya offers a lovely selection of artworks and art objects, ideal for browsing between plans.

  • La Tour de TokyoObservation deck

    1.5 km · 18 min walk

    Observation deck a fifteen-minute walk away, providing a panoramic view of the city of Tokyo.

    Practical information

    The concierge’s word — For a panoramic break over Tokyo, head to La Tour de Tokyo, a 15-minute walk away, especially when you feel like gaining some perspective.

  • teamLab Borderless: MORI Building DIGITAL ART MUSEUMMuseum

    1.6 km · 20 min walk

    Art museum 1.6 km away, focused on digital art and immersive interaction.

    Practical information

    The concierge’s word — For an immersive break in Tokyo, this digital art museum suits a contemplative moment, whether on your own or as a pair.

  • Azabudai HillsArt gallery

    1.9 km · 3 min by car

    Art gallery located 1854 meters away, showcasing various contemporary exhibitions.

    Practical information

    The concierge’s word — For a cultural break in Tokyo, Azabudai Hills is a good stop if you’re in the mood for varied contemporary exhibitions.

  • KōkyoTourist attraction

    2.6 km · 4 min by car

    Kōkyo, a historic castle, is a tourist site to explore in Tokyo.

    Practical information

    The concierge’s word — For a historical break in Tokyo, Kōkyo is well suited to a quiet stroll when you feel like slowing the pace.

  • Koami ShrineTourist attraction

    2.9 km · 5 min by car

    Shinto shrine located 2927 meters away, a traditional Japanese place of worship.

    Practical information

    The concierge’s word — For a peaceful break in Tokyo, Koami Shrine is well suited to a quiet moment of reflection and a glimpse into Japanese Shinto worship.

  • teamLab Planets TOKYO DMMTourist attraction

    3.0 km · 5 min by car

    Art museum 2995 meters away, offering an immersive and interactive experience.

    Practical information

    The concierge’s word — If you’re in the mood for a sensory break in Tokyo, this immersive, interactive art museum suits a playful moment, solo or as a pair.

  • Centre d'Art national de TokyoMuseum

    3.2 km · 5 min by car

    Art museum located 3,166 meters away, showcasing contemporary and modern exhibitions.

    Practical information

    The concierge’s word — Ideal for a cultural break if you’re in the mood for contemporary and modern exhibitions at an art museum in Tokyo.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Shiba ParkPark

    1.4 km · 17 min walk

    Park in Tokyo, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s word — If you're after a green break in Tokyo, Shiba Park offers a calm pause to unwind and enjoy nature.

  • Odaiba Marine ParkPark

    3.9 km · 7 min by car

    Odaiba Marine Park, a park featuring green spaces and views of Tokyo Bay.

    Practical information

    The concierge’s word — For a calm break, head to Odaiba Marine Park at the end of the day: green spaces and views over Tokyo Bay.

Places to visit nearby

The sights, landmarks and walks I recommend around Conrad Tokyo — each place has its own detailed guide.

Around the hotel

Our full Tokyo guide

Tokyo pairs imperial gravity with hyper-modern urban precision.

Read the Tokyo guide

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • Does the hotel have parking?

    Yes, the hotel has a paid parking facility on-site, with self-parking and valet service charged per day.

  • What are the check-in and check-out times at Conrad Tokyo?

    Check-in is available from 3 PM and check-out must be completed by 12 PM.

  • Can I do an early check-in?

    Early check-in is sometimes possible depending on occupancy; an additional charge may apply.

  • Does the hotel offer an express check-in/check-out service?

    An express check-in and check-out service is offered to expedite the formalities at the reception.

  • Can I leave my luggage at the hotel before check-in or after check-out?

    Luggage can be stored at the reception before check-in or after check-out, under the hotel's supervision.

Location & Access

  • Where is Conrad Tokyo located in Tokyo?

    The address is 1-9-1 Higashi-Shinbashi, Minato-ku, Tokyo, in the Shiodome area.

  • What are the nearest subway or train stations to Conrad Tokyo?

    The hotel is directly connected to Shiodome Station and is about a 10-minute walk from Shimbashi Station.

  • Is the hotel well located for visiting Ginza, Tsukiji, and Tokyo Tower?

    Conrad Tokyo is just a few minutes' walk from Ginza and the Tsukiji outer market, and a short drive from Tokyo Tower.

  • What is the distance between the hotel and the airport?

    The distance is approximately 18 km from Haneda Airport, which takes about 20 to 30 minutes by car depending on traffic, and nearly 80 km from Narita.

  • Does the hotel offer a shuttle or limousine bus service to Tokyo airports?

    Please contact the concierge to confirm the arrangements for the day.

Rooms & Amenities

  • What is the style and view of the rooms at Conrad Tokyo?

    The rooms are designed in a contemporary luxury style, with views of Tokyo Bay or the Hamarikyu Gardens depending on the category.

  • What amenities are generally found in the hotel rooms?

    All rooms are equipped with air conditioning, television, minibar, safe, bathroom with bathtub and shower, and toiletries.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge in the rooms and common areas of the hotel.

  • Does the hotel offer suites or higher category rooms?

    Larger rooms and suites, including family options and suites with separate living areas, are available.

  • Are there accessible rooms for people with reduced mobility at Conrad Tokyo?

    Accessible rooms with specific adaptations are available upon request.

Dining

  • What type of breakfast is offered?

    Breakfast is offered in buffet form, with international and Japanese options, served in one of the hotel’s restaurants.

  • How many restaurants are there at Conrad Tokyo and what types of cuisines are served?

    The hotel has four restaurants, offering Japanese, French, and other international cuisines.

  • Does the hotel have a bar or lounge for drinks?

    A bar and lounge is available for cocktails, snacks, and beverages, with views of the city or the bay depending on the location.

  • Are there lunch or brunch options available at Conrad Tokyo?

    Lunch, brunch, and buffet options, including special menus depending on the season, are regularly offered in the hotel’s restaurants.

  • Can meals be taken in the room via room service?

    Room service is available, allowing meals to be taken in the room during a defined time frame.

Spa & Wellness

  • Does the Conrad Tokyo have a spa and wellness area?

    A Mizuki spa with a large wellness area, treatment rooms, and relaxation facilities is located on the upper floor of the hotel.

  • Does the hotel have a swimming pool?

    The hotel has an indoor heated swimming pool available to guests, located in the spa and fitness area.

  • What wellness and fitness facilities are available at the Conrad Tokyo?

    An indoor swimming pool, a hot tub, a sauna, and a fully equipped fitness centre are available for guests.

  • What are the opening hours of the pool at the Conrad Tokyo?

    The indoor swimming pool is generally open from 6 am to 10 pm, with children's access limited to certain hours.

  • Is the fitness centre open 24 hours at the Conrad Tokyo?

    A modern gym is accessible 24 hours a day, with age restrictions for users.

Activities & Leisure

  • What leisure activities are available at the Conrad Tokyo or nearby?

    A fitness centre, an indoor swimming pool, a spa, as well as proximity to gardens and shopping districts offer numerous relaxation and leisure activities.

  • Is the Conrad Tokyo well located for luxury shopping and cultural visits?

    The hotel is just a few minutes' walk from Ginza, the Tsukiji outer market, Kabukiza, and Hamarikyu Gardens, popular spots for shopping and culture.

  • Does the hotel offer entertainment or special events in the evening?

    Contact the concierge to confirm the arrangements for the day.

  • Can tours be booked from the hotel?

    Contact the concierge to confirm the arrangements for the day.

Family & Kids

  • Does the Conrad Tokyo offer family-friendly rooms?

    Family rooms and suites that can accommodate multiple guests are available, some with sofa beds.

  • Can children access the pool and are there age restrictions?

    Children are allowed to use the indoor pool from the age of 4, until a specified evening time.

  • Does the hotel have facilities for babies and young children (baby beds, high chairs)?

    High chairs for children are available in the restaurants, and baby equipment can be provided upon request.

  • Is there a babysitting or childcare service offered by the hotel?

    Contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets allowed at Conrad Tokyo?

    No, pets are not allowed at Conrad Tokyo.

  • Does the hotel offer special services for pets?

    No specific services for pets are offered, as pets are not permitted on the premises.

  • Are guide dogs or assistance animals accepted at Conrad Tokyo?

    Assistance dogs are generally allowed, in accordance with local regulations and international hotel practices.

Accessibility

  • Is Conrad Tokyo accessible for people with reduced mobility?

    The hotel has accessible entrances, elevators, adapted rooms, parking for disabled persons, and multi-use toilets.

  • Does the hotel offer wheelchair rental or accessibility equipment?

    Wheelchairs can be loaned to guests who request them, subject to availability.

  • What accessibility features are available in the hotel and rooms?

    Accessible rooms, automatic doors, elevators, and adapted facilities are present to facilitate movement.

  • Can you book a room with specific facilities for a particular disability?

    Contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • Are airport transfers offered?

    Airport transfers can be arranged through the hotel, often in the form of taxi, private car or paid third-party service.

  • What is the hotel's cancellation policy?

    Cancellation conditions vary depending on the rate type and period; they are specified at the time of booking and on the stay confirmation.

  • Are there any accommodation taxes to pay?

    Accommodation or municipal taxes may be added to the room rate, in accordance with Tokyo regulations and the room category.

  • What payment methods are accepted at Conrad Tokyo?

    The main accepted payment methods include Visa, MasterCard, JCB, American Express, UnionPay as well as cash payments.

  • What is the price range for a night at Conrad Tokyo?

    The price per night varies depending on the room category, season and occupancy; standard rooms may be offered from around 60,000 JPY for two people.

  • Does the hotel require a deposit or credit card hold upon arrival?

    Contact the concierge to confirm the arrangements for the day.

Sustainability

  • Does Conrad Tokyo have a sustainability or eco-responsibility policy?

    The hotel promotes a high-end approach with personalised services, but specific sustainability actions are not clearly detailed publicly.

  • Does the hotel have an environmental certification or recognised green label?

    Information on environmental labels or specific certifications is not explicitly mentioned by the consulted sources.

  • Are specific actions in place to reduce waste and energy consumption at the hotel?

    Contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer options to reduce linen and towel changes to save water?

    Contact the concierge to confirm the arrangements for the day.

The Concierge answers — Conrad Tokyo

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Haneda or Narita airport and the Conrad Tokyo?

    The concierge can organise a private transfer by car or van between Haneda or Narita airports and the Conrad Tokyo, with personalised welcome and schedules tailored to the flight.

  • What is the best way to get to the Conrad Tokyo from Haneda or Narita depending on the arrival time?

    It is recommended to ask the concierge for the best transport options based on the schedule (JR, monorail, limousine bus, taxi) to reach the hotel from Haneda or Narita.

  • Can you book a taxi or a chauffeur-driven car to go from the Conrad Tokyo to Ginza, Shibuya or Shinjuku?

    The concierge can book a taxi or a chauffeur-driven car for your trips to Ginza, Shibuya or Shinjuku, providing estimated travel time and budget.

  • Can you provide a simple metro route from the Conrad Tokyo to visit the main districts of Tokyo?

    The concierge can provide a detailed metro route, including transfers and fares, to visit the main districts of Tokyo from Shiodome.

  • Can you help me obtain a Suica or PASMO transport card upon arriving at the hotel?

    It is possible to request the concierge to purchase or prepare IC cards (Suica/PASMO) or daily passes for public transport.

Restaurant Reservations

  • Can you book a high-end sushi or wagyu restaurant for me during my stay at the Conrad Tokyo?

    Reservations are made through the concierge, who can recommend and book renowned sushi or wagyu restaurants in Tokyo according to your budget.

  • Could you suggest and book a Michelin-starred or highly regarded restaurant near the Conrad Tokyo?

    The concierge can suggest Michelin-starred or highly rated restaurant options near the hotel and handle the reservation.

  • Can you book an afternoon tea or brunch in one of the restaurants at the Conrad Tokyo?

    The concierge can check availability and reserve afternoon tea or brunch in the hotel's restaurants according to the desired date.

  • Can you inform the restaurants of my food allergies or special diet before my arrival?

    The concierge can notify the hotel and external restaurants in advance of your allergies or special diets to accommodate the menus.

Spa Bookings

  • Can you book a massage or treatment at the Mizuki spa of the Conrad Tokyo before my arrival?

    Reservations are made through the concierge or the spa, which can advise on the most suitable treatments and book a specific time slot.

  • Would it be possible to organise a spa and pool session after my business meetings?

    The concierge can arrange a spa and pool slot at the end of the day, taking into account your meeting or visit schedule.

  • Can you organise a romantic couples treatment at the Conrad Tokyo spa?

    The concierge can request couples treatments at the spa and reserve an appropriate room, subject to availability.

Excursions & Cultural Visits

  • Can you organise a private guided tour of Tokyo departing from the Conrad Tokyo?

    The concierge can arrange a private guided tour of Tokyo including Ginza, Asakusa, Meiji-jingū, and Shibuya, with an English or French-speaking guide depending on availability.

  • Can you book tickets for highly sought-after museums or attractions in Tokyo?

    It is possible to request the concierge to reserve timed tickets for museums, exhibitions, or popular attractions, subject to availability.

  • Can you organise a day trip from the Conrad Tokyo to Mount Fuji or Hakone?

    The concierge can organise a day trip to Hakone, Mount Fuji, or Nikko with transportation and a guide if desired.

Special Occasions

  • Can you organise a romantic room decoration for a wedding anniversary or honeymoon?

    The concierge can prepare a romantic decoration, petals, and possibly a bottle in the room for a honeymoon or wedding anniversary.

  • Would it be possible to prepare a personalised cake and flowers for a birthday during our stay?

    The concierge can order a personalised cake, flowers, and coordinate a small ceremony or surprise in the room or at the restaurant.

  • Can you reserve a table with a view of Tokyo Bay for a romantic evening at the Conrad Tokyo?

    The concierge can recommend and reserve a table with a view of the bay for a special evening in one of the hotel's restaurants.

Shopping & Luxury Services

  • Can you recommend a luxury shopping itinerary around Ginza and Omotesando from the Conrad Tokyo?

    The concierge can indicate the best luxury shopping addresses in Ginza and Omotesando and provide an itinerary from the hotel.

  • Can you tell me where to buy or obtain a Conrad Bear as a hotel souvenir?

    The concierge can check where to obtain Conrad Bear plush toys or collectibles at the hotel or within the chain, or suggest alternatives.

  • Can you help me find luxury Japanese craft or traditional tea shops near the hotel?

    The concierge can assist in finding shops specialising in high-end Japanese crafts or tea and wagashi products.

Family Activities

  • What children's activities do you recommend around the Conrad Tokyo, and can you arrange tickets?

    The concierge can suggest child-friendly activities such as teamLab, Odaiba, or interactive museums, and arrange tickets and transport.

  • Can you help me organise a day at Tokyo Disneyland or DisneySea from the hotel?

    The concierge can assist in planning a day at Tokyo Disney Resort, providing information on access, hours, and ticket types.

Personalized Experiences

  • Would it be possible to organise a private Japanese cooking or sushi class during my stay at the Conrad Tokyo?

    The concierge can organise a private Japanese cooking or sushi class with a chef, subject to the availability of partners.

  • Can you arrange a private tour on a specific theme, such as architecture or pop culture, departing from the hotel?

    The concierge can book a private guide for a thematic exploration (contemporary architecture, trendy districts, pop culture) tailored to your interests.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.

        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.

        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.

        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.

        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.

        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits