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5★ · Berchtesgaden

Kempinski Hotel Berchtesgaden

Hintereck 1, 83471 Berchtesgaden, Allemagne, Berchtesgaden

4.74.7/52,704 reviews · Google rating
  • Views over the Bavarian Alps
  • In Berchtesgaden, amid nature and history
  • Blend of contemporary design and Alpine tradition
  • Relaxing shared spaces

Hotel 5-star in Berchtesgaden, in the heart of Berchtesgaden, featuring Bavarian Alps views, Kempinski branding and alpine tradition.

What is Kempinski Hotel Berchtesgaden and where is it located?

It is a five-star hotel in Berchtesgaden, in the Bavarian Alps in Germany.

It suits a stay focused on nature, mountain views and historical visits in the surrounding area.

How much should you budget for a night at Kempinski Hotel Berchtesgaden?

Rates vary with the season, your dates and the room category selected.

For an accurate price, check your travel dates or ask the Concierge based on the stay you want.

Does Kempinski Hotel Berchtesgaden have restaurants and breakfast?

Yes, the hotel has three restaurants, a bar and a breakfast service.

Dining ranges from classic cuisine to a Michelin-starred restaurant focused on modern cooking.

A word from the Concierge

Kempinski Hotel Berchtesgaden through the Concierge's eyes

Kempinski Hotel Berchtesgaden is located in the Bavarian Alps, in Berchtesgaden, Germany. This 5★ hotel offers stunning views of the surrounding mountains. It is part of the prestigious Kempinski chain, known for its high-end service and attention to detail. The location is perfect for exploring the area, rich in nature and history. What sets this hotel apart is its warm and welcoming atmosphere. Travelers appreciate the blend of modern luxury and alpine tradition. Common areas are elegantly decorated, inviting relaxation after a day of exploration. Guests can expect quality services, reflecting the commitment of the Kempinski brand. Before you go, know that this hotel suits both couples and families. Outdoor activities are plentiful, including hiking and skiing in season. The hotel provides easy access to local attractions, making it an excellent choice for an active stay. _My tip from the Concierge:_ book your activities in advance, especially during peak season, to secure your spot.

Why choose Kempinski Hotel Berchtesgaden?

Kempinski Hotel Berchtesgaden is an exceptional address in Berchtesgaden, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • Views over the Bavarian Alps
  • In Berchtesgaden, amid nature and history
  • Blend of contemporary design and Alpine tradition
  • Relaxing shared spaces

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Lounge
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast Facing the Bavarian Alps

    In a mountain hotel, breakfast takes on another dimension when the panorama becomes part of the ritual. Here, it is best imagined as a gentle start to the day, framed by morning light, quiet ridgelines and a strong sense of space. It is ideal before a day of exploration, or simply as a way to slow down and let the mountains set the pace.

    Vue signatureIncluded in your stay
  • Post-Hike Wellness Pause

    After an outing in the Berchtesgaden region, returning to the hotel can become a genuine recovery ritual. This experience is about protecting time for relaxation after exertion: slowing down, finding warmth, resting and resetting. It suits committed walkers as well as travellers who simply want to balance activity with comfort without turning the stay into an overly intense programme.

    À vivre en toute saisonReservation required
  • Sunset from the Lounges

    The hotel’s relaxing shared spaces come into their own at the end of the day, when the light softens over the peaks. Settling into a lounge, enjoying a drink or simply watching the colours shift across the ridgelines is one of the property’s most quietly rewarding pleasures. Simple in appearance, it perfectly captures the spirit of a contemporary Alpine grand hotel.

    Moment signatureIncluded in your stay
  • A Day Between Nature and History in Berchtesgaden

    Berchtesgaden is best discovered by embracing its dual identity: a spectacular mountain territory and a region marked by history. This experience is about shaping a balanced day between scenery, a panoramic drive or walk, and a more cultural discovery of the surroundings. It reveals what makes the destination so distinctive and avoids reducing it to a single narrative.

    Reservation required
  • An Alpine Family Stay Without Compromising on Comfort

    The hotel suits families just as well as couples, and that flexibility defines this experience. The aim is not to overfill the schedule, but to shape a stay in which everyone finds their own rhythm: time in nature, moments of rest, returns to the hotel and shared pauses in welcoming spaces. It is an elegant way to experience the mountains across different generations and expectations.

    FamilleIncluded in your stay
  • Tailored Concierge Planning for Activities and Excursions

    In a region where weather, season and visitor flow strongly influence the programme, concierge support becomes an experience in its own right. Booking the right activities at the right time, adjusting schedules, allowing for travel times and avoiding overpacked days all make for a smoother journey. It is one of the best ways to enjoy Berchtesgaden without losing time or energy to on-site logistics.

    À réserver en avanceReservation required

Restaurants & bars

3 on-site dining venues, including 2 Michelin stars.

  • Johann Grill

    Restaurant

    Highlights

    • Classic Cuisine
    Practical information

    The concierge’s wordFor a reliable choice at Kempinski Hotel Berchtesgaden, book Johann Grill: a classic-cuisine table, ideal when you want to keep things elegant.

  • PUR

    2 Michelin stars

    Restaurant

    Highlights

    • Modern Cuisine
    Practical information

    The concierge’s wordAt PUR, treat yourself to a modern cuisine experience backed by two Michelin stars, perfect for a dinner that truly matters.

  • Berchtesgadener Esszimmer

    Restaurant

    Chef: Maximilian Kühbeck
    Chef: Maximilian Kühbeck

    Highlights

    • Country cooking, Farm to table
    • In addition to the quality of the food, regionality is a top priority in my kitchen.
    Practical information

    The concierge’s wordFor an honest table, book Berchtesgadener Esszimmer: Maximilian Kühbeck’s cooking celebrates the region with a very thoughtful farm-to-table approach.

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Pets

Pets are welcome at no extra charge.

Dogs are always welcome at Kempinski Hotel Berchtesgaden!

Wi-Fi

Complimentary Wi-Fi in all rooms.

Location & access

Address: Hintereck 1, 83471 Berchtesgaden, Allemagne

View on the map

Official website

Google listing

Guest reviews

4.7 / 5 · 2,704 reviews

5/5Kerry Miller Maple

The service was excellent. Valets, concierge and servers remembered who we were from day and day and rememeber small nuances of our conversations. Rooms were impeccably maintained. The property is lovely in a beautiful…

3/5Jiri Zizka

Comfortable hotel in a great location with a tastless and overpriced food. If you want to enjoy a relaxing trip to the Eagle's Nest, have breakfast on the terrace with a view of the Alps and swim in the pool at sunset…

5/5Michal Dahan

We stayed at the Kempinski Hotel Berchtesgaden for 3 nights, and everything was absolutely perfect. This is honestly the best hotel I have ever stayed in. The rooms were spotless and beautifully maintained. The level…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 4 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Adlergehege ObersalzbergZoo

    154 m · 2 min walk

    Zoo two minutes' walk away, featuring a variety of animals in a natural setting.

    Practical information

    The concierge’s wordA 2-minute walk away, Adlergehege Obersalzberg offers an easy nature break if you feel like seeing different animals without going far.

  • Bunkeranlage ObersalzbergHistoric landmark

    210 m · 3 min walk

    Historical site three minutes' walk away, providing insight into the region's past.

    Practical information

    The concierge’s wordA 3-minute walk away, Bunkeranlage Obersalzberg offers a striking stop if you want a better sense of the region’s past.

  • BerghofHistoric landmark

    348 m · 4 min walk

    Historical site a four-minute walk away, providing insight into the region's past.

    Practical information

    The concierge’s wordA 4-minute walk away, Berghof offers a thoughtful pause to better grasp the region’s past, ideal at the start of a walk.

  • Dokumentationszentrum ObersalzbergMuseum

    537 m · 6 min walk

    Museum a six-minute walk away, dedicated to the history of the region and its role during World War II.

    Practical information

    The concierge’s wordA 6-minute walk away, this museum is well suited to a calm, informative break to better understand the region’s history during World War II.

  • mine de sel BerchtesgadenTourist attraction

    2.2 km · 4 min by car

    Tourist attraction 2.2 km away, providing an immersive experience in the world of salt mines.

    Practical information

    The concierge’s wordIf you’re in the mood for an immersive break, Berchtesgaden Salt Mine takes you into the world of salt mining, ideal for a change from walks.

  • KehlsteinhausHistoric landmark

    2.5 km · 4 min by car

    Kehlsteinhaus, a historical site located 2,529 meters away, offering panoramic views of the Bavarian Alps.

    Practical information

    The concierge’s wordFor a wide-open break, head to Kehlsteinhaus: this historic site perched at 2,529 meters opens onto striking views over the Bavarian Alps.

  • Enzianbrennerei Grassl / DistilleryTourist attraction

    2.6 km · 4 min by car

    Distillery in Berchtesgaden, providing insight into the production process of local spirits.

    Practical information

    The concierge’s wordFor a local interlude in Berchtesgaden, stop by Enzianbrennerei Grassl to see how the region’s spirits are made.

  • Watzmann ThermeTourist attraction

    2.7 km · 5 min by car

    Watzmann Therme, a public bath facility offering wellness and relaxation amenities.

    Practical information

    The concierge’s wordFor a relaxing break in Berchtesgaden, Watzmann Therme is well suited to a few hours of wellness after an active day.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Kurgarten BerchtesgadenPark

    3.3 km · 6 min by car

    Kurgarten Berchtesgaden, a park providing green spaces ideal for relaxation and walks.

    Practical information

    The concierge’s wordFor a quiet break, head to Kurgarten Berchtesgaden: its green spaces are well suited to a stroll or a moment of relaxation.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • Does the hotel have parking?

    The hotel has an outdoor parking area and a private garage. The standard rate is 25 EUR per car per day.

  • What time can we check in and check out of the hotel?

    Check-in is possible from 15:00. A departure before noon is requested on the day of check-out.

  • Can I check in early?

    Early check-in and late check-out are offered for an additional fee. The request can be made at the time of online booking or directly with the hotel.

  • Does the hotel offer late check-out?

    Standard check-out is set at 12:00. A late departure can be requested for an additional fee, subject to availability.

Location & Access

  • Where is the Kempinski Hotel Berchtesgaden located exactly?

    The hotel is located at Hintereck 1, 83471 Berchtesgaden, Germany. It is situated on the Obersalzberg in the Berchtesgaden Alps.

  • What is the distance between the hotel and the airport?

    The establishment is approximately 27 km from Salzburg and about 160 km from Munich. The train station or the centre of Berchtesgaden are accessible by car.

  • Is the hotel close to the centre of Berchtesgaden?

    The hotel is 2.2 miles from the centre of Berchtesgaden, which is about 3.5 km. Access by car is the easiest way to reach the city centre.

  • Where can I park at the hotel and at what price?

    Parking spaces are available outdoors or in the private garage. The rate indicated by the hotel is 25 EUR per day per car.

  • Are airport transfers offered?

    The hotel offers an airport shuttle service for an additional fee depending on the booking offer. The rate and availability should be confirmed at the time of request.

  • What is the exact setting of the Kempinski Hotel Berchtesgaden?

    The hotel offers an alpine setting on the Obersalzberg, at approximately 1,000 metres above sea level. The location is suitable for relaxation and hiking stays.

  • What is the Kempinski Hotel Berchtesgaden?

    The hotel is a 5-star establishment located in Berchtesgaden. Booking sources describe it as a high-end resort with a spa, pool, and restaurants.

  • Who is behind Kempinski Hotel?

    Kempinski is an international luxury hotel group operated by Kempinski Hotels. The name refers to the hotel brand and not to an individual owner of the establishment.

  • What distinguishes this hotel among the hotels in Berchtesgaden?

    The establishment is often sought after as a high-end hotel in Berchtesgaden, featuring a spa, pool, and on-site dining. Its positioning corresponds to a luxury stay in the mountains.

Rooms & Amenities

  • Is Wi-Fi available in the hotel?

    All rooms have free Wi-Fi. The connection is included in the accommodation.

  • How many rooms does the Kempinski Hotel Berchtesgaden have?

    The hotel has 136 rooms. The categories mentioned by the hotel include double rooms, triple rooms, and suites.

  • What are the main amenities in the rooms?

    The rooms are equipped according to their category and availability. The hotel specifies at a minimum the presence of free Wi-Fi in all rooms.

  • What types of rooms can be booked?

    Double, triple rooms and suites are offered. Exact availability depends on the dates of stay.

Included Services

  • What type of breakfast is offered?

    The buffet breakfast is served from Monday to Saturday from 07:30 to 12:00, and on Sunday from 07:30 to 13:00. It is offered at the Johann Grill restaurant.

  • What services are included for hotel guests?

    A laundry service is available for hotel guests. The establishment also indicates practical services such as free Wi-Fi in all rooms.

  • Is room service available at all hours?

    Room service is offered 24 hours a day according to booking information. Additional services may incur a surcharge.

  • Is there a reception open 24 hours a day?

    The reception is open 24 hours a day according to hotel information. Assistance is also available by phone for stay requests.

Dining

  • How many restaurants are there in the hotel?

    The hotel has two restaurants: Gourmet Restaurant PUR and Restaurant Johann Grill. A bar/lounge is also mentioned among the dining spaces.

  • Where is breakfast served at the hotel?

    The breakfast buffet is served at the Johann Grill Restaurant. The hours vary depending on the day of the week.

  • What is the cost of breakfast at Kempinski Berchtesgaden?

    The price of the buffet breakfast is around 52 EUR for an adult. Some bookings may display a different amount depending on the source and period.

Spa & Wellness

  • What wellness facilities are available?

    The spa, fitness centre, sauna, steam room, jacuzzi, and massage are among the wellness services. Some services are subject to an additional charge.

  • Does the hotel have a swimming pool?

    Yes, the hotel has a swimming pool. Children aged 0 to 15 can access it accompanied by an adult from 8:00 to 18:00.

  • What are the hours for children to access the spa?

    The sauna and fitness facilities are reserved for adults and children aged 16 and over from 18:00 to 20:00. Other time slots depend on the hotel's rules.

  • Can we book a massage during the stay?

    Massages and spa treatments are available by reservation. Availability depends on the hotel's schedule at the time of the request.

  • Is the pool indoor or outdoor?

    The hotel has both an indoor and outdoor pool according to hotel booking sources and the Michelin guide. The hours and access conditions should be verified on the day of the stay.

Activities & Leisure

  • What leisure activities can be done near the hotel?

    A golf course is nearby, and the hotel also mentions connections to hiking and mountain activities. Leisure activities vary by season.

  • Is the hotel suitable for a mountain stay?

    The hotel is located on the Obersalzberg, at an altitude of about 1,000 metres. The setting is conducive to nature stays, walks, and alpine excursions.

  • Are there play areas on site?

    An outdoor playground and an indoor playroom are available on the hotel grounds. These facilities are designed for families.

Family & Kids

  • Is the hotel suitable for families with children?

    Children are welcome at the hotel. An adult must accompany children aged 0 to 15 to the swimming pool during the specified hours.

  • Can we stay as a family in a suite?

    A room or suite can accommodate children depending on the reserved configuration. The exact conditions depend on the chosen category and the age of the children.

  • Can children use the swimming pool?

    Children aged 0 to 15 can access the swimming pool between 8:00 and 18:00 with an adult. Access to the spa and fitness is then reserved for older guests according to the hotel's rules.

Pets

  • Are pets allowed at Kempinski Hotel Berchtesgaden?

    Dogs are allowed at the hotel. A fee per animal applies, and a basket and bowl are provided for dogs.

  • Can dogs enter the restaurants or the spa?

    Animals are not allowed in the restaurants or the spa area. They are permitted in the Lobby Lounge & Kaminbar.

  • Are there additional charges for pets?

    A cleaning fee of 100 EUR per pet per stay is indicated for pets. Dogs must be kept on a leash in the hotel and on the premises.

Accessibility

  • Is the hotel accessible for people with reduced mobility?

    The hotel provides adapted access and basic services, but no complete details on fully accessible rooms are confirmed here. Please contact the concierge to confirm the arrangements for the day.

  • Are there accessible parking spaces?

    Parking is available on-site, including in a private garage. For specific accessibility needs, the exact conditions must be confirmed prior to arrival.

  • Are the rooms wheelchair accessible?

    The hotel indicates floors, common areas, and leisure facilities, but specific wheelchair accommodations are not detailed here. Please contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • What is the hotel's cancellation policy?

    Cancellation depends on the rate booked and the conditions displayed at the time of booking. Flexible and non-refundable offers do not follow the same rules.

  • Are there any tourist taxes to pay?

    A tourist tax applies in the Berchtesgadener Land. The amount indicated is 3.10 EUR per adult and 1.55 EUR per child per day for ages 6 to 12.

  • How is the payment for the stay handled?

    Payment depends on the booking channel and the rate chosen. Guarantees, deposits, or pre-authorisations may vary according to the offer.

  • Do we need to notify about a pet before arrival?

    The hotel allows dogs for an additional fee, and other animals are accepted according to the displayed rules. Special requests must be verified before booking.

  • Is smoking allowed in the hotel?

    The hotel enforces a non-smoking policy throughout the building and common areas. Smoking is only permitted in designated outdoor areas or terraces.

  • What additional fees may apply to the booking?

    The hotel indicates parking and breakfast fees depending on the offer. Taxes and potential supplements depend on the chosen booking.

  • How much does a night at Kempinski Hotel cost?

    The hotel displays variable rates depending on the season, room category, and the offer booked. Exact prices require a search for the date of stay.

Sustainability

  • Does the hotel have visible sustainability commitments for guests?

    The hotel mentions a sustainability approach, but detailed commitments are not provided here. Please contact the concierge to confirm the current arrangements.

  • Does the Kempinski Hotel Berchtesgaden have specific environmental actions?

    The available information does not detail a quantified ecological programme. Please contact the concierge to confirm the current arrangements.

  • How does the hotel manage the environmental footprint of the stay?

    The hotel mainly communicates about its operational services and facilities. Exact sustainable practices should be confirmed with the establishment.

  • Are more sustainable stay options offered to guests?

    The hotel accepts dogs with dedicated fees, but the precise arrangements for sustainable stays are not detailed. Please contact the concierge to confirm the current arrangements.

The Concierge answers — Kempinski Hotel Berchtesgaden

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can the concierge arrange a private transfer to Salzburg airport?

    The concierge can organise a private transfer to Salzburg airport or to Munich, subject to availability. The rate depends on the schedule, the vehicle, and the number of passengers.

  • Can a vehicle with a child seat be booked for arrival?

    It is recommended to request a driver with a child seat if travelling with family. The concierge can check the available options at the time of booking.

  • Can an early morning transfer be arranged for departure?

    The concierge can organise a round trip transport for an early morning departure. The schedule and price are confirmed based on traffic and the chosen time.

  • What is the most convenient way to get to the centre of Berchtesgaden?

    The concierge can book a taxi or a private vehicle between the hotel and Berchtesgaden centre. The travel time depends on traffic conditions and the exact destination.

Restaurant Reservations

  • Can the concierge reserve a table at the hotel's gourmet restaurant?

    Reservations are made directly with the restaurant or through the concierge, depending on availability. An advance request is recommended for peak times.

  • Can a vegetarian or gluten-free menu be requested at the restaurant?

    The concierge can check the menus, time slots, and any dietary restrictions before booking. Special requests should be communicated in advance.

  • Is it possible to reserve a table with a view of the mountains?

    The concierge can arrange a private dinner or a table with a view, subject to the restaurant's policy and availability. The most sought-after slots require advance booking.

  • Can the concierge arrange a special birthday dinner?

    The concierge can facilitate a reservation for a birthday meal, subject to the options offered by the restaurant. Decorations or surprises must be confirmed in advance.

Spa Bookings

  • How can a treatment be booked at the hotel's spa?

    The concierge can schedule an appointment for a massage, facial, or wellness ritual. Late afternoon slots and weekends fill up quickly.

  • Are there couple treatments available at the spa?

    The concierge can check the treatments available for couples and the duration of the sessions. Availability depends on the spa's schedule on the desired day.

  • Can a spa slot be booked after a day in the mountains?

    The concierge can book access to the spa or a treatment after your hike or day of skiing. Access and treatment times vary depending on the season.

  • Are children allowed in the spa at certain times?

    The concierge can confirm any age rules for the wellness areas and the pool. Certain areas may be reserved for adults at specific times.

Excursions & Cultural Visits

  • Can the concierge organise an excursion to Königssee?

    The concierge can organise an excursion to Königssee with private or shared transport. Departures depend on the season and weather conditions.

  • Can a guided tour of Berchtesgaden be booked?

    The concierge can offer a guided tour of Berchtesgaden or its historical surroundings. Booking depends on the language of the guide and local availability.

  • What mountain excursions can be organised from the hotel?

    The concierge can provide information on the schedules and access to mountain sites reachable from the hotel. Some excursions require appropriate equipment.

  • Is it possible to take a day trip to Salzburg?

    The concierge can book a cultural outing to Salzburg with a private driver or local guide. The programme may include free time for shopping or museums.

Special Occasions

  • Can the concierge organise a romantic surprise in the room?

    The concierge can prepare a romantic gesture in the room according to the options offered by the hotel. Requests should be communicated before arrival or at least in advance.

  • Can flowers and champagne be ordered for a special arrival?

    The concierge can coordinate a bouquet of flowers, a bottle of champagne, or a cake. Final confirmation depends on suppliers and preparation time.

  • Can the concierge prepare a stay for a wedding anniversary?

    The concierge can assist in organising a celebration request for a wedding anniversary or honeymoon. Exact services vary depending on the hotel and availability.

Shopping & Luxury Services

  • Where can the concierge recommend luxury shopping nearby?

    The concierge can recommend local boutiques and arrange a driver for shopping trips. Hours and offerings vary depending on the season and the targeted shop.

  • Can express laundry service be arranged during the stay?

    The concierge can organise a laundry or dry cleaning service through the hotel. The turnaround times depend on the type of garment and the drop-off time.

  • Can a gift or luxury item be delivered to the hotel?

    The concierge can assist with purchasing gifts and arranging delivery to the room. Availability depends on partner shops and the requested timeframe.

Family Activities

  • What family activities can the concierge recommend around the hotel?

    The concierge can suggest family-friendly activities suitable for the children's ages and the weather. External reservations are often necessary during peak season.

  • Can a nature outing suitable for children be organised?

    The concierge can assist in booking an outdoor activity suitable for children, such as an easy walk or a nature outing. The minimum age depends on the chosen activity.

Personalized Experiences

  • Can the concierge create a customised programme for a 2-day stay?

    The concierge can design a tailored stay combining spa, gastronomy, and excursions. The programme is adjusted according to preferences, the season, and availability.

  • Is it possible to organise a private day with a chauffeur and lunch?

    The concierge can coordinate a private day with a chauffeur, restaurant, and mountain activity. Final options depend on the budget and desired timing.

  • Can a personalised experience be requested based on the purpose of the stay?

    The concierge can tailor an experience for couples, families, or solo travellers. Special requests are easier to confirm when communicated in advance.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits