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5★ · Djibouti City

Djibouti Palace Kempinski

Djibouti Palace Kempinski Ilot Du Heron, Djibouti, Djibouti City

4.74.7/53,266 reviews · Google rating
  • Views over the Red Sea
  • Modern architecture
  • On-site swimming pool
  • In-house spa

Hotel 5-star in Djibouti City, Djibouti, 1.2 km from Croix de Lorraine, featuring a spa, Red Sea-view breakfast and 24-hour concierge.

Where is Djibouti Palace Kempinski located in Djibouti City?

The hotel is in Djibouti City, overlooking the Red Sea. Its setting makes it practical for reaching both the city and the shoreline.

A few nearby sights can be reached on foot, depending on your pace. The Concierge can guide you according to your plans or interests.

What restaurants are available at Djibouti Palace Kempinski?

The hotel has several restaurants and bars with different styles. Options include Italian dining, seafood, an international buffet, a tea room and lounges.

For a settled dinner, Tentazioni works well. For seafood, Bankoualé is a natural choice, while Lac Assal offers an international buffet.

What are the prices at Djibouti Palace Kempinski?

Rates vary with the season, room category and booking conditions. It is best to check your exact dates before confirming.

For the right fit, compare by travel period and stay type. The Concierge can also help narrow down the most suitable option.

A word from the Concierge

Djibouti Palace Kempinski through the Concierge's eyes

Djibouti Palace Kempinski is located in Djibouti City, offering stunning views of the Red Sea. This 5★ hotel under the Kempinski brand stands out for its modern architecture and refined ambiance. The prime location allows easy access to local attractions and the natural beauty of the region.

What sets this hotel apart is its commitment to service excellence. Guests appreciate the elegant and calming atmosphere throughout the property. Visitors can enjoy various amenities, including a pool, spa, and multiple dining options. Every detail contributes to a memorable experience.

Before visiting Djibouti Palace Kempinski, note that the hotel suits both couples and business travelers. The best time to visit Djibouti is between October and April when the weather is more pleasant. Be sure to book in advance, as the hotel attracts many visitors.

_My tip from the Concierge: book your stay several months ahead to secure the best availability and rates._

Why choose Djibouti Palace Kempinski?

Djibouti Palace Kempinski is an exceptional address in Djibouti City, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 2 July 2026.

  • Views over the Red Sea
  • Modern architecture
  • On-site swimming pool
  • In-house spa
  • Several restaurants
  • Located in Djibouti City

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

2
  • Spa
  • Outdoor pool

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

7 on-site dining venues.

  • Tentazioni

    Restaurant

    Highlights

    • Italian
    • This unrivalled Italian fine dining restaurant will enchant you with Mediterranean specialities and African hospitality with a view of the bay.
    Practical information

    The concierge’s wordFor a refined Italian dinner, head to Tentazioni: Mediterranean specialties, African hospitality, and a lovely bay view always make an impression.

  • Bankoualé

    Restaurant

    Highlights

    • Seafood
    • "fresh catch of the day" seafood, with direct access to the beach.
    Practical information

    The concierge’s wordAt Bankoualé, go for the seafood and catch of the day; the direct beach access is part of the charm.

  • Cafe Arta

    Tea room

    Highlights

    • Bar snacks
    • Enjoy afternoon coffee or tea in the Hotel Lobby European Coffee Bar while watching the busy world pass by.
    Practical information

    The concierge’s wordFor a discreet break, head to Cafe Arta: afternoon coffee or tea, a few snacks, and the lobby’s bustle unfolding before you.

  • Grand Barra

    Bar

    Highlights

    • Bar snacks
    • Designed with an African Safari atmosphere, Grand Barra offers exquisite cocktails, spirits and special cheese/wine events.
    Practical information

    The concierge’s wordFor a drink in an African safari setting, head to Grand Barra: refined cocktails, bar snacks, and lovely cheese-and-wine gatherings.

  • Lac Abbé

    Bar

    Highlights

    • Bar snacks
    • offering a wide range of fresh drinks, cocktails, spirits and light meals
    Practical information

    The concierge’s wordFor an easy, well-judged stop, head to Lac Abbé: cocktails, fresh drinks, spirits, and light bites fit the moment perfectly.

  • Sky Lounge

    Lounge

    Highlights

    • Bar snacks
    • this breathtaking sunset view lounge offers a lavish shisha experience.
    Practical information

    The concierge’s wordFor a sunset drink with a view, head to Sky Lounge: the insider spot for bar snacks and a refined shisha experience.

  • Lac Assal

    Restaurant

    Highlights

    • International
    • an all-day dining buffet restaurant offering international cuisine with the combined flavours of Mediterranean and Asian spices.
    Practical information

    The concierge’s wordIf you want variety without overthinking it, Lac Assal is a safe bet: an international buffet with Mediterranean notes lifted by Asian spices.

Stay policies

Check-in & check-out

Check-in
From 15:00 to 15:30
Check-out
Until 12:30

Cancellation

Cancellation and prepayment policies vary according to accommodation type.

Pets

Pets are not allowed.

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Djibouti Palace Kempinski Ilot Du Heron, Djibouti

View on the map

Official website

Google listing

Guest reviews

4.7 / 5 · 3,266 reviews

5/5Liban Nur

I had an excellent experience at the Kempinski Hotel. The hospitality is truly outstanding, and the entire team goes above and beyond to ensure every detail is taken care of. Everything during my stay was handled…

5/5Aminata Sanou

I stayed in this hôtel for few days. And I can tell you it is one of the most beautiful hotel i have ever seen in my life. It is huge and has all the facilities required for a very long stay. People, the staff of the…

2/5TB12

Dirty, old, no maintenance. Birds an poop everywhere. Pool has more birds than people. Zero effort to clean. Looks abandoned. Can only imagine what the kitchen and behind the scenes how dirty the place is. Its…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 8 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • مسجد السيدة ملك اليمنية رحمها اللهMosque

    559 m · 7 min walk

    Mosque a seven-minute walk away, a place of worship and gathering for the local community.

    Practical information

    The concierge’s wordA 7-minute walk away, this mosque offers a peaceful pause to experience the neighborhood’s spiritual and community life.

  • Kempinski Freedom GazeboTourist attraction

    644 m · 8 min walk

    Tourist attraction an eight-minute walk away, providing a space for relaxation and contemplation.

    Practical information

    The concierge’s wordAn 8-minute walk away, Kempinski Freedom Gazebo offers a calm break to unwind or quietly take in the surroundings at day’s end.

  • Croix de LorraineHistoric landmark

    1.2 km · 14 min walk

    Historical landmark a seventeen-minute walk away, representing a symbol of the city of Djibouti.

    Practical information

    The concierge’s wordFor a short cultural break, head to the Croix de Lorraine, a symbol of Djibouti City, 17 minutes away on foot.

  • Villa CamilleArt gallery

    1.5 km · 18 min walk

    Villa Camille, a restaurant located 1501 meters away, offering a dining experience in an artistic setting.

    Practical information

    The concierge’s wordFor a break between art and dining, Villa Camille suits a calm lunch or an unhurried dinner in an artistic setting.

  • St. Gabriel Ethiopian Orthodox Church, DjiboutiChurch

    1.9 km · 3 min by car

    Religious building located a nineteen-minute walk away, representing the architecture of the Ethiopian Orthodox Church.

    Practical information

    The concierge’s wordFor a peaceful break in Djibouti City, discover this church with Ethiopian Orthodox architecture, ideal if you enjoy religious buildings.

  • Palais du PeupleHistoric landmark

    2.0 km · 3 min by car

    Palais du Peuple, a historical landmark in Djibouti City, showcasing local architecture.

    Practical information

    The concierge’s wordFor a cultural break in Djibouti City, the Palais du Peuple offers a quick glimpse of local architecture, ideal between appointments.

  • Catholic Cathedral of Our Lady of the Good ShepherdChurch

    2.0 km · 3 min by car

    Religious building located 2022 meters away, providing a space for reflection and prayer.

    Practical information

    The concierge’s wordFor a calm pause in Djibouti City, this cathedral offers a space for reflection and prayer, ideal at the start or end of the day.

  • Evangelical Protestant Church of DjiboutiChurch

    2.1 km · 4 min by car

    Religious building located 2,065 meters away, providing a place of worship for the Protestant community.

    Practical information

    The concierge’s wordIf you're looking for a quiet reflective moment in Djibouti City, this Protestant church offers a simple, peaceful spiritual pause.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Plateau du SerpentPark

    1.6 km · 20 min walk

    Plateau du Serpent, a park providing a natural space for walking and enjoying nature.

    Practical information

    The concierge’s wordFor a nature break in the city, head to Plateau du Serpent for a peaceful walk and a moment surrounded by greenery.

  • L'Escale MarinaMarina

    2.0 km · 3 min by car

    L'Escale Marina, a marina providing services for water activities.

    Practical information

    The concierge’s wordFor a waterside break, L’Escale Marina works well before or after a nautical activity, with an easy marina atmosphere.

  • Jardin PublicPark

    2.4 km · 4 min by car

    Park in Djibouti City, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordIf you're after a green break in Djibouti City, Jardin Public offers a simple moment to unwind and enjoy nature.

  • Port de PêcheMarina

    2.8 km · 5 min by car

    Marina, a docking area for boats and water activities.

    Practical information

    The concierge’s wordFor a seaside break in Djibouti City, Port de Pêche is well suited to a stroll among the boats and the nautical atmosphere.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at the Djibouti Palace Kempinski?

    Check-in is generally possible from 3 PM and check-out until 12:30 PM, according to consistent information from several booking sites.

  • Can I check in early?

    Late check-out may be offered subject to availability on the day and may incur an additional charge. Contact the concierge to confirm the day's arrangements.

  • Is it possible to request a late check-out at the Djibouti Palace Kempinski?

    Late check-out is possible upon request and subject to availability, sometimes with additional fees, according to the conditions of online travel agencies.

Location & Access

  • Where is the Djibouti Palace Kempinski located in Djibouti City?

    The hotel is located on Heron Island, by the sea in Djibouti, approximately 3 km from the city centre according to distances indicated on Booking.

  • What is the distance between the hotel and the airport?

    Djibouti-Ambouli International Airport is located about 8 km from the hotel, which is an estimated 14-minute drive according to several hotel sites.

  • Is the Djibouti Palace Kempinski close to the city centre and the waterfront?

    The hotel is located by the sea with a private beach and is a short drive from the main embassies and the train station, approximately 2 km according to HRS.

  • Are airport transfers offered?

    Private transfers can be arranged through the hotel or partner agencies, typically by car with a driver, between the airport and the Djibouti Palace Kempinski.

  • Where is Kempinski located in the city of Djibouti?

    The Kempinski group is present in several countries. This hotel is located in Djibouti, on Heron Island, by the sea in the capital.

Rooms & Amenities

  • Is Wi-Fi available in the hotel?

    Wi-Fi is free in the rooms and common areas, with Wi-Fi access in all areas according to several booking platforms.

  • What amenities are found in the rooms at the Djibouti Palace Kempinski?

    The rooms feature a seating area, flat-screen satellite TV, safe, minibar, kettle, air conditioning, and private bathroom with bathrobes and slippers.

  • What types of rooms and suites are available in this hotel?

    Several types of rooms are offered, including superior rooms with garden views, superior suites, executive suites, luxury suites, and presidential suites, ranging from 58 to 144 m² according to the OTAs.

  • Do the rooms have air conditioning and sea views?

    Most rooms offer adjustable air conditioning and some provide a sea or garden view, depending on the descriptions from Reserving and Trip.com.

  • Is Kempinski a luxury hotel?

    The Djibouti Palace Kempinski is classified as a 5-star luxury hotel, with a private beach, spa, restaurants, and casino, confirming its upscale positioning.

Dining

  • What dining services are offered at the Djibouti Palace Kempinski?

    The hotel has at least one main restaurant, other dining options, and a 24-hour room service according to several online descriptions.

  • What type of breakfast is offered?

    The establishment offers a buffet breakfast, sometimes described as a continental buffet, with very good ratings from guests according to Booking.

  • Is breakfast included in the room price at the Djibouti Palace Kempinski?

    A buffet breakfast is usually included or available for an additional fee depending on the rate type, and is well-rated by guests on booking sites.

  • What types of cuisine are served in the hotel's restaurants?

    The establishment has several restaurants, some of which serve African, American, and French cuisine, as well as bars, according to Reserving and Booking.

  • Does the hotel offer room service?

    Room service is available, sometimes with a 24-hour offer for meals and drinks in the room according to Expedia.

Billing & Policies

  • What is the price of a room at the Kempinski Djibouti?

    The price of a standard room generally ranges from approximately €200 to €330 per night depending on the season and offers found on several booking sites.

  • What is the hotel's cancellation policy?

    Cancellation conditions vary depending on the rate type and booking channel, ranging from free cancellation to non-refundable rates.

  • Are there any city taxes to pay?

    Taxes and fees are generally included or added at the time of booking according to OTAs. Contact the concierge to confirm the terms for the day.

  • What payment methods are accepted at the Djibouti Palace Kempinski?

    Payment can be made by credit card, which is generally requested at check-in, and a photo ID is required, according to Reserving.

  • Is the Kempinski hotel a luxury hotel?

    The hotel is described as a 5-star luxury establishment, with full resort services and a private beach, which corresponds to an international luxury hotel.

  • Do room rates vary significantly depending on the time of year?

    Prices and availability are dynamic and vary according to the season, occupancy, events, and room type, as indicated by momondo, Trip.com, and Expedia.

Included Services

  • What services are generally included in the room rate at the Djibouti Palace Kempinski?

    The hotel offers free Wi-Fi in all areas, a buffet breakfast, access to outdoor pools and the private beach among the standard amenities.

  • Does the hotel have parking?

    Free parking is mentioned on several sites as part of the services available for hotel guests.

  • What concierge and reception services are offered to guests?

    A concierge service, a 24-hour reception, as well as enhanced housekeeping and security services are offered according to descriptions from online agencies.

  • Does the hotel offer special services to facilitate the stay (concierge, housekeeping, babysitting)?

    A babysitting or childcare service is offered, as well as baby cots and a children's pool, according to certain booking platforms.

Spa & Wellness

  • What spa and wellness facilities are available at the Djibouti Palace Kempinski?

    The on-site spa, Kempinski the Spa, offers massages, body treatments, wraps, a sauna, and a fitness centre, open daily according to Hotels.com and Expedia.

  • Is there a gym or fitness centre in the hotel?

    A gym is available for guests, although hours may be limited. It is advisable to check the opening hours at the reception.

  • Are there age restrictions for access to the spa?

    Children under 12 years old are not allowed in the spa area without adult supervision, according to Hotels.com.

  • Does the hotel have a pool?

    The hotel has at least two outdoor pools, including a children's pool, as well as a solarium and a terrace by the pool according to several sources.

Activities & Leisure

  • What leisure activities are offered on-site at the Djibouti Palace Kempinski?

    The establishment offers a private beach, a tennis court, table tennis, diving, snorkelling, and a casino with slot machines, according to Booking and Expedia.

  • Are there evening entertainment or a bar with music in the hotel?

    A nightclub or DJ, the broadcasting of sporting events, and various entertainment options are mentioned among the hotel's leisure services.

  • Does the hotel have direct access to a private beach?

    Yes, the hotel has a private beach accessible directly from the establishment, according to Booking and Reserving.

  • Are some leisure activities chargeable within the hotel?

    Diving, snorkelling, tennis, and gym activities may incur additional fees. Details are specified at the time of booking or on-site.

  • What are the customer reviews for the Djibouti Palace Kempinski?

    The hotel is generally well-rated, with a score of around 8.9/10 on Trip.com and good reviews on TripAdvisor, praising the comfort, service, and location.

Family & Kids

  • Is the Djibouti Palace Kempinski suitable for families with children?

    Children can stay for free in certain cases, baby cots are available, and a children's pool is offered, according to TripAdvisor and momondo.

  • What facilities are provided for children within the hotel?

    A children's pool, babysitting services, and family activities such as the beach are available, according to descriptions from travel sites.

  • Can a baby cot or infant equipment be provided in the room?

    Baby cots can be provided upon request, subject to availability, according to momondo and other OTAs.

Pets

  • Are pets allowed at the Djibouti Palace Kempinski?

    Pets are not allowed at the Djibouti Palace Kempinski, according to the policy stated on Trip.com.

  • Are there exceptions for assistance animals within the establishment?

    The hotel generally does not accept pets, except for assistance animals, which may benefit from legal exceptions.

Accessibility

  • Is the Djibouti Palace Kempinski suitable for people with reduced mobility?

    The rooms and common areas are described as spacious, with lifts and adapted access, but complete accessibility details are not systematically specified online.

  • Are there specially adapted rooms for wheelchair users?

    Lifts serve the floors of the rooms. For specific amenities such as accessible showers, it is recommended to check with the hotel prior to the stay.

Sustainability

  • What hygiene and health safety measures are in place at the hotel?

    The hotel states that it has strengthened cleaning and disinfection procedures, social distancing, and the installation of thermal scanners for health safety, according to Reserving.

  • Does the Djibouti Palace Kempinski implement sustainable development or health responsibility actions?

    Safety and hygiene measures including hand sanitiser, masks on request, and staff training are mentioned, which aligns with a health responsibility approach.

  • Does the establishment communicate about an environmental or sustainable development policy?

    The hotel does not publicly detail its complete environmental policies, but indicates enhanced cleanliness, safety measures, and staff training.

The Concierge answers — Djibouti Palace Kempinski

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Djibouti airport and the Djibouti Palace Kempinski?

    The concierge can organise a private transfer by car or van between Ambouli International Airport and the hotel, with personalised welcome and luggage assistance, according to your flight schedule.

  • Is it possible to book a private driver for my entire stay in Djibouti?

    The concierge can book a driver for the duration of your stay, with an appropriate vehicle (saloon, 4x4 or van) for your business or leisure travel in Djibouti and the surrounding area.

  • Can you help me organise my transport in the city from the hotel?

    The concierge can advise on the safest options and arrange taxi or private car journeys for your outings in the city during the day or evening.

  • Can the concierge tell me what time to leave the hotel for my return flight and arrange the journey?

    The concierge can check flight schedules, organise your transfer and advise you on the recommended departure time from the hotel based on traffic and formalities.

  • Can I arrange transport for my diving or water sports equipment with you?

    The concierge can book a suitable vehicle for transporting diving or kite-surfing equipment and coordinate with partner clubs if necessary.

Restaurant Reservations

  • How do I book a table in the restaurants of the Djibouti Palace Kempinski?

    Reservations are made through the concierge, who can offer you the best time slots based on the occupancy of the hotel’s restaurants.

  • Can you recommend and book restaurants in Djibouti City outside the hotel?

    The concierge can recommend and reserve local or international cuisine restaurants in the city, taking into account your preferences and any dietary restrictions.

  • Is it possible to organise a private romantic dinner on the beach or on the terrace?

    The concierge can arrange a private dinner with a personalised menu on the beach or in a private area of the hotel, subject to availability.

  • Can you book the brunch at the Djibouti Palace Kempinski for me and tell me the timings?

    The concierge can provide the dates, timings and prices for the brunch, and make a reservation for you and your guests.

Spa Bookings

  • How do I book a massage or treatment at Kempinski the Spa?

    Reservations are made through the concierge or the spa, which can offer you time slots that fit your schedule and the type of treatment desired.

  • Can you help me plan a spa treatment programme for my entire stay?

    The concierge can assist in creating a multi-day spa programme, including massages, body treatments, and access to wellness facilities.

  • Is it possible to book spa treatments for teenagers and know the age restrictions?

    The concierge can provide information on minimum ages, family slots, and book suitable treatments for teenagers if offered by the spa.

Excursions & Cultural Visits

  • Can you organise a trip to Lake Assal from the hotel?

    The concierge can arrange a day trip with a guide and transport from the hotel to Lake Assal, including key scenic stops.

  • Is it possible to book a guided tour of Djibouti City with a French-speaking guide?

    The concierge can recommend local French-speaking or English-speaking guides and organise private tours of the city and waterfront.

  • Can you help me organise a snorkeling or diving trip in the Red Sea from the hotel?

    The concierge can coordinate transfers, boats, and guides for a day of snorkeling or diving, depending on the season and weather conditions.

  • Are there organised cultural tours departing from the hotel to discover Djibouti?

    The concierge can suggest cultural tours that include visits to markets, museums, and iconic sites, tailored to the time you have available.

Special Occasions

  • Can you prepare a romantic surprise in the room for a wedding anniversary?

    The concierge can arrange romantic decorations, a cake, flowers, and, subject to availability, a paid upgrade or personalised welcome in the room.

  • Is it possible to organise a small birthday or corporate reception at the hotel?

    The concierge can coordinate meals, music, cake, and decorations in a private space or one of the restaurants, depending on the number of guests.

  • Does the concierge offer VIP treatment for a guest of honour or an important client?

    The concierge can arrange VIP treatment with transfers, dedicated check-in, special amenities, and assistance for important guests.

Shopping & Luxury Services

  • Can you recommend the best high-end shopping addresses in Djibouti?

    The concierge can recommend high-end boutiques, local artisans, and shopping centres, and arrange necessary transfers.

  • Can the concierge assist me with tailor services or clothing alterations during my stay?

    The concierge can direct you to tailor services, high-end dry cleaning, and potentially coordinate collection and delivery to the hotel.

  • Where can I buy quality souvenirs and handicrafts near the Djibouti Palace Kempinski?

    The concierge can recommend places to purchase quality souvenirs, local handicrafts, and decorative items, while avoiding overly touristy areas.

Family Activities

  • What family activities with young children can be organised from the hotel?

    The concierge can suggest child-friendly activities, such as beach outings, children's pools, and gentle excursions, and arrange the necessary transportation.

  • Can you help me book a babysitting service at the hotel?

    The concierge can provide information on available babysitting services, age requirements, and rates, and then make the reservation.

Personalized Experiences

  • Can you create a customised programme for a stay combining relaxation, spa, and discovery of Djibouti?

    The concierge can create a tailored itinerary combining beach time, spa visits, sightseeing, and dining, based on your interests and the duration of your stay.

  • Can the concierge coordinate my dietary restrictions with the restaurants and room service?

    The concierge can inquire about your restrictions, suggest suitable restaurants and dishes, and communicate your needs to the kitchen and service teams.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits