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5★ · St. Moritz

Grand Hotel des Bains Kempinski St. Moritz

Via Mezdi 27, 7500 St. Moritz, Suisse, St. Moritz

4.74.7/51,107 reviews · Google rating
  • Views over the St. Moritz mountains
  • Close to the ski slopes
  • Near the Alpine lakes
  • Spa treatments available on site

Hotel 5-star in St. Moritz, Switzerland, in the heart of St. Moritz, featuring mountain views, proximity to ski slopes and spa treatments.

Is Grand Hotel des Bains Kempinski St. Moritz a luxury hotel?

Yes. It is a five-star hotel in St. Moritz with a refined atmosphere and full service.

The stay centres on comfort, spa time, on-site dining and practical access to Alpine activities.

How much does a night at Grand Hotel des Bains Kempinski St. Moritz cost?

Rates vary with the season, your dates and the room category selected.

For an accurate budget, check your exact stay dates or contact the Concierge before booking.

Can you dine well at Grand Hotel des Bains Kempinski St. Moritz?

Yes. The hotel has several dining venues, including Cà d’Oro, Enoteca, Les Saisons and the Kempinski Bar & Lobby.

It is practical after a day in the mountains, without going back out. Breakfast facing the mountains is also a strong part of the stay.

A word from the Concierge

Grand Hotel des Bains Kempinski St. Moritz through the Concierge's eyes

The Grand Hotel des Bains Kempinski is located in St. Moritz, Switzerland. This 5★ hotel offers stunning views of the surrounding mountains. It is close to ski slopes and lakes, set in an enchanting alpine setting. The establishment is part of the prestigious Kempinski chain, known for its excellence in luxury hospitality.

What sets this hotel apart is its refined and warm atmosphere. Travelers appreciate the attentive service and high-end facilities that create a relaxing environment. Common areas, such as the lobby and lounges, are elegantly decorated, providing a friendly ambiance. Guests can enjoy various services, including spa treatments and culinary experiences.

Before you go, know that this hotel suits both couples and families. Mountain activities are varied, ranging from skiing in winter to hiking in summer. The high season attracts many visitors, so consider booking your activities in advance. The hotel is also ideal for business stays, offering well-equipped meeting spaces.

_My tip from the Concierge: book your spa treatments upon arrival, as slots fill up quickly during peak season._

Why choose Grand Hotel des Bains Kempinski St. Moritz?

Grand Hotel des Bains Kempinski St. Moritz is an exceptional address in St. Moritz, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • Views over the St. Moritz mountains
  • Close to the ski slopes
  • Near the Alpine lakes
  • Spa treatments available on site
  • Dining experiences at the hotel
  • Kempinski address in St. Moritz

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

2
  • Fine-dining restaurant
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Lounge
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

4 on-site dining venues.

  • Cà d’Oro

    Restaurant

    Chef: Matthias Schmidberger
    Chef: Matthias Schmidberger

    Highlights

    • cuisine d’influence méditerranéenne
    • une savoureuse cuisine d’influence méditerranéenne, à la fois puissante, raffinée et d’une agréable légèreté
    Practical information

    The concierge’s wordAt Cà d’Oro, let Matthias Schmidberger lead the way: his Mediterranean cuisine, powerful, refined, and light, makes for a beautifully balanced dinner.

  • Kempinski Bar & Lobby

    Bar

    Highlights

    • Cocktails & drinks, high tea (with contemporary inspirations), fine Swiss pastries and the eternal club sandwich classic.
    Practical information

    The concierge’s wordFor an effortlessly right choice, head to Kempinski Bar & Lobby: polished cocktails, contemporary high tea, fine Swiss pastries, and the timeless club sandwich.

  • Enoteca, Lifestyle Restaurant

    Restaurant

    Highlights

    • Italian
    • Only a few carefully selected products that are creative, to the point and accompanied by national and neighbouring wines.
    Practical information

    The concierge’s wordHead to Enoteca if you want an Italian table that’s focused and creative, with a few beautiful products and wines from home and neighboring regions.

  • Les Saisons

    Restaurant

    Highlights

    • International
    • The breakfast is known to be the best in all of Switzerland.
    Practical information

    The concierge’s wordAt Les Saisons, go for breakfast: it’s reputed to be the best in all of Switzerland, with a very pleasant international feel.

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00 to 00:00
Check-out
Until 12:00

Pets

Pets are welcome at no extra charge.

Pets are allowed. Charges may apply.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Via Mezdi 27, 7500 St. Moritz, Suisse

View on the map

Official website

Google listing

Guest reviews

4.7 / 5 · 1,107 reviews

5/5Márk Hervay

We visited Crazy Pizza at Kempinski Grand Hotel des Bains and it was truly an exceptional experience. We came to celebrate my girlfriend’s birthday, and the staff went above and beyond – they prepared flowers for her…

5/5Iveta Atanasova

I had an absolutely wonderful stay at this hotel! From the moment I arrived, the staff was incredibly welcoming, professional, and attentive to every detail.The room is spotless beautifully designed, with very…

5/5Viktoria Avramova

I had the pleasure of being a guest of Grand Hotel Kempinski St. Moritz in mid-January. I am extremely pleased with my stay there and everything definitely exceeded my expectations. The Signal lift is within walking…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 11 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Billionaire St. MoritzPerforming arts

    on site · 1 min walk

    Restaurant just a minute's walk away, providing a dining experience in an elegant setting.

    Practical information

    The concierge’s wordFor an elegant evening close by, Billionaire St. Moritz is a 1-minute walk away and pairs dinner with a live-show atmosphere.

  • Katholische Kirche St. Karl BorromäusChurch

    747 m · 9 min walk

    Religious building a nine-minute walk away, providing a space for reflection and contemplation.

    Practical information

    The concierge’s wordA 9-minute walk away, Katholische Kirche St. Karl Borromäus offers a calm pause to settle in for a moment between outings.

  • White Turf St. MoritzTourist attraction

    872 m · 11 min walk

    White Turf St. Moritz, a venue for horse racing on ice, offers unique sporting events.

    Practical information

    The concierge’s wordFor an original sporting break in St. Moritz, White Turf offers the distinctive atmosphere of horse races on ice, ideal if you're after something different.

  • HolzbrückeTourist attraction

    875 m · 11 min walk

    Holzbrücke, a bridge 875 meters away, is an interesting tourist site to explore.

    Practical information

    The concierge’s wordFor a short outdoor break, Holzbrücke offers an easy, pleasant stroll if you feel like exploring a sightseeing spot in St. Moritz.

  • Segantini MuseumTourist attraction

    1.1 km · 13 min walk

    Art museum 1.1 km away, showcasing works by the artist Giovanni Segantini.

    Practical information

    The concierge’s wordFor a cultural break in St. Moritz, the Segantini Museum is ideal if you feel like immersing yourself in Giovanni Segantini’s world.

  • Engadiner MuseumMuseum

    1.3 km · 15 min walk

    Museum located 1262 meters away, showcasing the history and culture of the Engadine region.

    Practical information

    The concierge’s wordIdeal for a cultural break in St. Moritz, this museum sheds light on the history and culture of the Engadine before exploring the region further.

  • Berry Museum St. MoritzTourist attraction

    1.6 km · 19 min walk

    Art museum located 1.5 km away, showcasing a diverse collection of artistic works.

    Practical information

    The concierge’s wordFor a cultural break in St. Moritz, this art museum works well for a calm visit when you feel like changing the pace.

  • Terrasse PanoramiqueObservation deck

    1.6 km · 20 min walk

    Observation deck a sixteen-minute walk away, providing stunning views of the surrounding landscapes.

    Practical information

    The concierge’s wordFor a breath of fresh air, head to the Panoramic Terrace, a 16-minute walk away, especially when you feel like gaining some perspective.

Around the hotel

Our full St. Moritz guide

St Moritz blends alpine sunshine, historic grand hotels, winter sports and Engadine society.

Read the St. Moritz guide

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • Does the hotel have parking?

    Yes, an outdoor private parking and an underground parking are available on site, with daily fees varying according to the season and type of parking.

  • What are the check-in and check-out times at the Grand Hotel des Bains Kempinski St. Moritz?

    Check-in is generally possible from 3 PM and check-out must be completed by 12 PM at the latest, subject to current policies.

  • Can I check in early?

    Early check-in is sometimes possible depending on room availability and may incur additional charges.

  • Can a late check-out be requested at the Grand Hotel des Bains Kempinski St. Moritz?

    A late check-out service may be offered depending on availability and room category, often for an additional fee.

  • Is the hotel reception open 24/7 for late arrivals?

    The reception is open 24 hours a day, allowing for late arrivals and continuous assistance throughout the stay.

Location & Access

  • Where is the Grand Hotel des Bains Kempinski St. Moritz located exactly?

    The hotel is located in St. Moritz-Bad, Via Mezdi 27, approximately 1.7 km from the centre of St. Moritz.

  • What is the distance between the hotel and the airport?

    Samedan/Engadin regional airport is about 8 km away, while major international airports (Zurich, Milan) are several hours by car or train.

  • How far is the hotel from the St. Moritz train station?

    The Rhätische Bahn station in St. Moritz is approximately 4.8 km from the hotel, accessible by taxi or transfer in about ten minutes.

  • Are airport transfers offered?

    Airport transfers are sometimes offered via private services that can be booked in advance, often by car with a driver.

  • Is the hotel well located for access to the ski slopes of St. Moritz?

    The hotel is located at the foot of the Signalbahn cable car, providing direct or very quick access to the ski slopes of St. Moritz.

Rooms & Amenities

  • How many rooms and suites does the Grand Hotel des Bains Kempinski St. Moritz offer?

    The establishment offers approximately 184 to 228 rooms and suites according to sources, including double rooms, triple rooms, and various luxury suites.

  • What amenities can be found in the rooms at the Grand Hotel des Bains Kempinski St. Moritz?

    The rooms generally feature a minibar, flat-screen television, choice of pillows, and private bathroom, with additional amenities depending on the category.

  • What types of rooms are available in this hotel in St. Moritz?

    Several types of accommodation are offered, including double rooms, triple rooms, and different categories of suites.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge throughout the hotel, including in the rooms.

  • Can a baby cot or an extra bed be added to the rooms?

    Some rooms can accommodate extra beds depending on the category, but adding baby cots is generally not possible.

Included Services

  • Is the Grand Hotel des Bains Kempinski St. Moritz considered a luxury hotel?

    The Grand Hotel des Bains Kempinski St. Moritz is a five-star luxury hotel, offering high-end services and alpine palace-style service.

  • What services are included in the room rate at the Grand Hotel des Bains Kempinski St. Moritz?

    Wi-Fi, access to the indoor pool, fitness centre, and certain wellness facilities are generally included, but some spa services or activities are chargeable.

  • Does the hotel offer specific services for skiers in St. Moritz?

    A concierge, room, and reception service is available 24/7, as well as services for skiers such as ski lockers and ski passes in season.

  • What payment methods are accepted at the hotel?

    The establishment accepts certain international credit cards and offers a currency exchange service for certain currencies, subject to availability.

  • Is a valet service offered at the Grand Hotel des Bains Kempinski St. Moritz?

    A valet service is available for parking guests' vehicles, with corresponding parking fees.

Dining

  • What type of breakfast is offered?

    Breakfast is mainly served in buffet form at the Grand Restaurant Les Saisons, with a wide international and alpine selection.

  • How many restaurants and bars does the Grand Hotel des Bains Kempinski St. Moritz have?

    The hotel has several restaurants, including the Grand Restaurant Les Saisons, Ristorante Da Adriano, Cà d’Oro (Michelin-starred in winter), and a Lobby Bar.

  • Is breakfast included in the room price?

    The buffet breakfast may be included in certain offers or charged as an extra depending on the type of booking and the chosen package.

  • What is the price of breakfast at the Grand Hotel des Bains Kempinski St. Moritz?

    Breakfast rates may vary depending on the age of the guests and the type of booking; some sites indicate an additional charge payable on site for adults.

  • What type of cuisine is served in the hotel's restaurants in St. Moritz?

    The hotel's restaurants offer European, international, and gourmet cuisine, with Italian options and refined menus during the winter season.

Spa & Wellness

  • Does the hotel have a swimming pool?

    Yes, the hotel has an indoor swimming pool that is part of the Alpine Spa, accessible to hotel guests.

  • What wellness facilities are available at Kempinski The Spa?

    The spa includes an indoor pool, sauna area, baths, a gym, and a wide range of treatments and massages, with some services available for a fee.

  • Can children access the spa and the pool?

    Access to certain parts of the spa is subject to age restrictions, with children under 16 needing to be accompanied by an adult.

  • Is there a gym at the Grand Hotel des Bains Kempinski St. Moritz?

    A well-equipped fitness centre is available for guests, generally included in the room rate.

  • Can treatments and massages be booked at the hotel's spa?

    Treatments and massages are offered by reservation at the spa, with a treatment menu inspired by the alpine environment.

Activities & Leisure

  • What leisure activities are offered on-site at the Grand Hotel des Bains Kempinski St. Moritz?

    The hotel offers various leisure activities, including direct access to skiing, ski school, bike rental, mini-golf, and indoor tennis depending on the season.

  • Does the hotel organise winter activities such as skiing and snowboarding?

    In winter, the establishment organises or facilitates skiing, snowboarding, and other snow sports in the St. Moritz resort.

  • What activities are possible in summer around the Grand Hotel des Bains Kempinski St. Moritz?

    In summer, guests can enjoy hiking, biking, and other outdoor activities in the Engadine region, often with the hotel's assistance for reservations.

  • Does the hotel have spaces for seminars or private events?

    Conference and meeting rooms are available for business or private events, equipped with appropriate facilities and dedicated services.

  • Are there packages or special offers for a stay at the Grand Hotel des Bains Kempinski St. Moritz?

    The hotel regularly offers special deals including accommodation, breakfast, spa, or skiing, with prices varying according to the season and demand.

Family & Kids

  • Is the hotel suitable for families with young children?

    The policies for extra beds vary by room, and generally no baby cot can be added; some family rooms may be more suitable.

  • Does the Grand Hotel des Bains Kempinski St. Moritz offer family rooms?

    The hotel can accommodate families in more spacious rooms or certain suites, with leisure activities suitable for children in the area.

  • Are there specific restrictions for children at the spa and pool?

    Access to the spa for children is supervised and requires the presence of an adult, with specific hours or areas designated according to the policy of the day.

  • Can we arrange for childcare during dinner or an outing in St. Moritz?

    A childcare or babysitting service may sometimes be offered through external providers, upon prior request.

Pets

  • Are pets allowed at the Grand Hotel des Bains Kempinski St. Moritz?

    Pets are allowed at the Grand Hotel des Bains Kempinski St. Moritz, with specific conditions and additional fees.

  • Are there specific services for dogs or cats at the hotel?

    Pet amenities and services, such as beds or bowls, may be provided, while certain areas of the hotel may remain off-limits to animals.

  • Are there additional charges for staying with a pet?

    A daily supplement is generally charged per animal, with sometimes a limit on the size or number of animals per room.

Accessibility

  • Is the Grand Hotel des Bains Kempinski St. Moritz accessible to people with reduced mobility?

    The establishment has rooms and facilities for people with reduced mobility, as well as elevators and adapted access in common areas.

  • Is there parking and specific access for disabled guests?

    Accessible parking spaces and facilitated access may be available for disabled guests, upon prior request.

  • Are the hotel’s restaurants and spa wheelchair accessible?

    Some restaurants and facilities of the hotel are wheelchair accessible via elevators and ramps, depending on the layout of the spaces.

Billing & Policies

  • What are the average price levels for a night at the Grand Hotel des Bains Kempinski St. Moritz?

    Room rates vary significantly depending on the season, with average prices generally higher in the peak winter season than off-season.

  • What is the hotel’s cancellation policy?

    The cancellation policy depends on the rate booked: some offers are cancellable free of charge up to a certain date, while others are non-refundable.

  • Are there any tourist taxes to pay?

    Yes, local tourist taxes are generally payable in addition to the room rate, per person and per night.

  • Do the displayed prices always include breakfast and access to the spa?

    Prices may or may not include breakfast and access to certain facilities; it is recommended to check the exact inclusions when booking.

  • Is a security deposit required at check-in?

    A security deposit or a pre-authorisation on a credit card may be requested upon arrival to cover additional expenses.

Sustainability

  • Does the spa at the Grand Hotel des Bains Kempinski St. Moritz use a natural spring?

    The establishment features a spa powered by a natural spring and emphasises the alpine environment, with certain sustainable wellness practices.

  • Does the hotel implement actions to reduce its energy consumption?

    Measures to reduce energy consumption and manage water responsibly can be implemented, as is often the case in alpine luxury hotels.

  • Does the Grand Hotel des Bains Kempinski St. Moritz apply recycling and waste reduction measures?

    Selective sorting, reduction of single-use plastics, and recycling programmes may be encouraged in the rooms and common areas.

  • Does the hotel prioritise local products in its dining and spa treatments?

    Local or regional products are frequently used in dining and at the spa, contributing to supporting the economy of the Engadine.

The Concierge answers — Grand Hotel des Bains Kempinski St. Moritz

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from the international airport to the Grand Hotel des Bains Kempinski St. Moritz?

    The concierge can organise a private transfer by car or limousine between Zurich or Milan airport and the Grand Hotel des Bains Kempinski St. Moritz. Contact the concierge to confirm the details for the day.

  • How can I organise my transfer from St. Moritz train station to the hotel?

    The concierge can book a taxi or a chauffeur-driven vehicle from St. Moritz train station to the hotel, which is located about 10 minutes away by car. Contact the concierge to confirm the details for the day.

  • Is there a shuttle service from the hotel to the ski lifts and slopes?

    The concierge can provide information on shuttles to nearby ski lifts and can book a private service for the ski slopes if available. Contact the concierge to confirm the details for the day.

  • Can you help me rent a car or a luxury vehicle during my stay in St. Moritz?

    The concierge can assist in renting a car, SUV, or luxury vehicle with or without a driver from the hotel. Contact the concierge to confirm the details for the day.

  • Is it possible to arrange a helicopter transfer to arrive or depart from St. Moritz?

    The concierge can organise a helicopter transfer from certain airports or Swiss stations to the St. Moritz area. Contact the concierge to confirm the details for the day.

Restaurant Reservations

  • Can you book a table at the best gourmet restaurants in St. Moritz, including those at the hotel?

    Reservations are made through the concierge, who can secure a table at the hotel's gourmet restaurants, including the Michelin-starred Cà d’Oro during the season, as well as at the top dining establishments in St. Moritz.

  • Could you recommend and book family-friendly restaurants in St. Moritz?

    The concierge can recommend family-friendly venues and make reservations at casual restaurants in St. Moritz-Bad and the city centre.

  • Is it possible to organise a romantic dinner or a special tasting menu during my stay?

    The concierge can arrange romantic dinners, tasting menus, and wine experiences in the hotel's restaurants or externally. Contact the concierge to confirm the details for the day.

Spa Bookings

  • Can you create a personalised spa treatment programme at Kempinski The Spa over several days?

    Reservations are made through the concierge or directly with Kempinski The Spa to plan massages, facials, and rituals over several days.

  • How can I book a couples massage or a signature treatment at the hotel spa?

    The concierge can reserve slots for couples massages, signature treatments, and privileged access to the wellness area. Contact the concierge to confirm the details for the day.

  • Is it possible to privatise part of the spa for an event or special occasion?

    The concierge can arrange partial private access or specific times for the spa, subject to availability. Contact the concierge to confirm the arrangements for the day.

Excursions & Cultural Visits

  • Can you organise a guided tour of St. Moritz and the main cultural points of interest?

    The concierge can recommend guided tours of St. Moritz, its museums, and historical sites in the Engadine, with a multilingual private guide if desired.

  • Can you help me organise a scenic train trip in the Alps from St. Moritz?

    The concierge can organise scenic train excursions, including on the iconic Rhätische Bahn lines, with ticket reservations and schedule advice.

  • Is it possible to book a mountain guide for hikes around St. Moritz?

    The concierge can plan guided hikes, mountain walks, and snowshoe outings tailored to your level. Contact the concierge to confirm the arrangements for the day.

Special Occasions

  • Can you organise a birthday surprise in my room (flowers, cake, champagne)?

    The concierge can arrange special room decorations, flowers, champagne, and small treats for a birthday celebrated at the hotel.

  • Is it possible to organise a special marriage proposal at the Grand Hotel des Bains Kempinski?

    The concierge can assist in planning a personalised marriage proposal in St. Moritz or within the hotel, in coordination with catering and the spa.

  • Can you book a professional photographer for a photo shoot at the hotel or in St. Moritz?

    The concierge can coordinate professional photography services to capture a private event or family stay. Contact the concierge to confirm the arrangements for the day.

Shopping & Luxury Services

  • Can you recommend luxury boutiques and jewellers in St. Moritz and arrange a private shopping session?

    The concierge can recommend the best luxury boutiques, jewellers, and fashion brands in St. Moritz, and sometimes arrange a private shopping service.

  • Is it possible to hire a personal shopper or stylist during my stay?

    The concierge can connect you with stylist or personal shopper services, subject to local availability. Contact the concierge to confirm the arrangements for the day.

  • Can you organise the rental of high-end ski equipment delivered to the hotel?

    The concierge can arrange for the rental of high-end ski equipment and accessories delivered directly to the hotel. Contact the concierge to confirm the arrangements for the day.

Family Activities

  • What family activities can you organise for children in St. Moritz during winter?

    The concierge can recommend and book family activities such as tobogganing, ice skating, mini-golf, or ski school for children during winter.

  • Can you book private ski lessons for the whole family?

    The concierge can assist in booking private ski or snowboard lessons for children and adults with local ski schools.

Personalized Experiences

  • Can you create a customised itinerary for a luxury short stay in St. Moritz?

    The concierge can develop a tailored programme combining skiing, spa, fine dining, and excursions according to your preferences and the duration of your stay.

  • Is it possible to organise exclusive experiences such as a carriage ride or a vintage car outing?

    The concierge can arrange exclusive experiences such as carriage rides, vintage car outings, or private activities, depending on the season and availability.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits