Skip to main content
MC
Français

The gallery

Hotel gallery

12 photos

5★ · St. Moritz

Badrutt’s Palace Hotel

Via Serlas 27, 7500 St. Moritz, Suisse, St. Moritz

4.74.7/51,334 reviews · Google rating
  • Views over Lake St. Moritz
  • In the heart of the Swiss Alps
  • Swiss cultural property of regional significance
  • Listed in The World's 50 Best Hotels 2025

Hotel 5-star in St. Moritz, in the heart of the Swiss Alps, featuring lake views, Swiss cultural heritage and personalised service.

Why is Badrutt’s Palace Hotel well known in St. Moritz?

The hotel is known for its landmark address in the heart of St. Moritz, with views over the lake and surrounding mountains.

Its reputation also rests on strong hotel heritage, paired with highly structured and attentive service.

How much is a night at Badrutt’s Palace Hotel?

Rates vary depending on the season, your dates and the room category selected.

For an exact budget, the best option is to check your dates or contact the Concierge.

What dining options are available at Badrutt’s Palace Hotel?

The hotel has several restaurants and a bar, with styles ranging from classic cuisine to Nordic and Japanese-Peruvian influences.

Breakfast is one of the stay’s highlights, particularly when served with lake views depending on table placement.

A word from the Concierge

Badrutt’s Palace Hotel through the Concierge's eyes

Badrutt’s Palace Hotel, a 5★ hotel, is located in St. Moritz, Switzerland, in the heart of the Swiss Alps. This iconic establishment, listed in The World's 50 Best Hotels 2025, attracts visitors from around the globe. It offers stunning views of Lake St. Moritz and the surrounding mountains, creating an atmosphere of elegance and sophistication.

What sets this hotel apart is its cultural heritage. Recognized as a Swiss cultural heritage of regional importance, it combines tradition and modernity. The tastefully decorated common areas create a warm and welcoming ambiance. Guests appreciate the attentive and personalized service, enhancing the overall experience.

Before you go, be aware that the atmosphere is ideal for couples and travelers seeking relaxation. Outdoor activities, such as skiing in winter and hiking in summer, are easily accessible. Seasonality plays an important role, with events throughout the year attracting various types of visitors.

_My tip from the Concierge: book your activities in advance to fully enjoy your stay, especially during peak season._

Why choose Badrutt’s Palace Hotel?

Badrutt’s Palace Hotel is an exceptional address in St. Moritz, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 2 July 2026.

  • Views over Lake St. Moritz
  • In the heart of the Swiss Alps
  • Swiss cultural property of regional significance
  • Listed in The World's 50 Best Hotels 2025

Rooms & suites

Elegant Badrutt’s Palace Hotel St. Moritz

Hitchcock Suite

A unique suite at Badrutt’s Palace Hotel in St. Moritz, tied to Alfred Hitchcock, who found here the inspiration for The Birds.

View room
Striking Badrutt’s Palace Hotel St. Moritz

Palace Suite

An extra-spacious residential-style suite with views over the village of St. Moritz and the surrounding mountains.

View room
Striking Badrutt’s Palace Hotel St. Moritz

St. Moritz Suite

Open-plan suite with a spacious living room, suited to couples or families and able to accommodate an extra bed.

View room
Scenic Badrutt’s Palace Hotel St. Moritz

Junior Suite

Junior Suite with a generous open-plan living area and an inviting bedroom at Badrutt’s Palace Hotel in St. Moritz.

View room

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

7 on-site dining venues, including 2 Michelin stars.

  • Le Relais

    Restaurant

    Chef: Jeremy Degras
    Chef: Jeremy Degras

    Highlights

    • French
    • una serie di piatti preparati al tavolo tra cui flambées, tartare, manzo allo Stroganoff

  • Jordnaer

    2 Michelin stars

    Restaurant

    Chef: Eric Kragh Vidgaard
    Chef: Eric Kragh Vidgaard

    Highlights

    • Nordic
    • menù degustazione con piatti a base di pesce freschissimo e crostacei dai mari freddi

  • La Coupole - Matsuhisa

    Restaurant

    Chef: Nobuyuki Matsuhisa
    Chef: Nobuyuki Matsuhisa

    Highlights

    • Nippo-peruviana
    • iconici, vibranti ed estetici piatti dello chef giapponese

  • Le Restaurant

    Restaurant

    Highlights

    • Classic Cuisine

  • Chesa Veglia

    Restaurant

    Highlights

    • Dama-Bianca-Pizzen in der Chesa Veglia

  • Matsuhisa by Nobu

    Restaurant

  • King’s Social House by Jason Atherton

    Restaurant

In the press

Distinctions & affiliations

Labels & distinctions
MICHELIN Guide — Three Keyssince 2025
Forbes Travel Guide Five-Star
Rankings
World's 50 Best Hotels

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Heritage designations
bien culturel suisse d'importance régionale (Wikidata)

Data collected on 31 May 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

Cancellations, partial cancellations, date changes or no-shows will be charged with 100% penalty fee.

Pets

Pets are welcome (45 € fee).

Daily supplement when pet is staying in the room is CHF 45 excluding food.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Via Serlas 27, 7500 St. Moritz, Suisse

Map showing the location of Badrutt’s Palace Hotel
© Mapbox · © OpenStreetMapView on the map

View on the map

Google listing

Guest reviews

4.7 / 5 · 1,334 reviews

5/5Lisa Sdrigotti

Badrutt’s Palace is, quite simply, in a league of its own. I arrived solo to celebrate my birthday and, remarkably, never felt alone for a single moment. There is an ease and intuition to the service that is incredibly…

2/5ATLAS

We stopped by Badrutt's Palace Hotel on a Sunday afternoon after White Turf, simply hoping to have a drink and maybe a small snack. In the lobby we were told seating was reserved for hotel guests, even though several…

5/5Tatiana Coulter

This is an outstanding hotel and deserves 6 stars. From the moment we arrived at the train station (Glacier Express) to the moment we left the service and experience was next level. The room we had was beautifully…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 4 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Galerie Hauser & WirthArt gallery

    on site · 1 min walk

    Art gallery just a minute's walk away, showcasing contemporary exhibitions and works by renowned artists.

    Practical information

    The concierge’s word — A 1-minute walk away, Galerie Hauser & Wirth offers a contemporary break, ideal between plans or for a quiet moment.

  • Terrasse PanoramiqueObservation deck

    182 m · 2 min walk

    Observation deck two minutes' walk away, providing an unobstructed view of the surrounding landscapes.

    Practical information

    The concierge’s word — For a quiet break, head to Terrasse Panoramique, a 2-minute walk away, when the light turns soft over the surrounding scenery.

  • Schiefer Turm St. MoritzChurch

    241 m · 3 min walk

    Religious building three minutes' walk away, known for its distinctive architecture.

    Practical information

    The concierge’s word — A 3-minute walk away, the Schiefer Turm makes a short detour for architecture lovers and anyone curious about religious buildings with distinctive character.

  • Berry Museum St. MoritzTourist attraction

    280 m · 3 min walk

    Art museum three minutes' walk away, showcasing diverse works in a cultural setting.

    Practical information

    The concierge’s word — A 3-minute walk away, Berry Museum St. Moritz makes an ideal cultural pause between plans or whenever you feel like a quiet moment.

  • Chesa FuturaTourist attraction

    334 m · 4 min walk

    Chesa Futura, a tourist attraction just four minutes' walk away, is an example of modern architecture in the area.

    Practical information

    The concierge’s word — A 4-minute walk away, Chesa Futura makes a short stop for modern architecture lovers, ideal between two moments in St. Moritz.

  • Röm.-kath. PfarramtChurch

    413 m · 5 min walk

    Religious building a five-minute walk away, representing local architecture and the culture of the region.

    Practical information

    The concierge’s word — A 5-minute walk away, Röm.-kath. Pfarramt offers a calm pause to take in local architecture and get a feel for St. Moritz’s culture.

  • Grand Tour of Switzerland - Photo Spot Engadine St. MoritzTourist attraction

    560 m · 7 min walk

    Tourist attraction an seven-minute walk away, offering panoramic views of the Engadine region.

    Practical information

    The concierge’s word — For a photo break 7 min walk away, head to this spot and enjoy panoramic views over the Engadine on a clear day.

  • Engadiner MuseumMuseum

    604 m · 7 min walk

    Museum a seven-minute walk away, showcasing the history and culture of the Engadine region.

    Practical information

    The concierge’s word — A 7-minute walk away, the Engadiner Museum offers a cultural pause to better understand the history and identity of the Engadine.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Seilpark PontresinaPark

    4.5 km · 8 min by car

    Seilpark Pontresina, an outdoor sports activity park offering various tree-top adventure courses.

    Practical information

    The concierge’s word — For an active outdoor break, Seilpark Pontresina is well suited to a playful moment with its various treetop adventure courses.

Around the hotel

Our full St. Moritz guide

St Moritz blends alpine sunshine, historic grand hotels, winter sports and Engadine society.

Read the St. Moritz guide

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Badrutt’s Palace Hotel?

    Standard check-in is generally in the afternoon and check-out in the morning, according to luxury hotel practices in St. Moritz. Contact the concierge to confirm the day's arrangements.

  • Can I check in early?

    Early check-in is possible subject to availability, and may incur additional charges depending on the arrival time and period. Contact the concierge to confirm the day's arrangements.

  • Does the hotel offer late check-out and under what conditions?

    Late check-out may be granted upon request, depending on hotel occupancy and sometimes for an additional fee. Contact the concierge to confirm the day's arrangements.

  • What formalities should be expected upon arrival at the hotel?

    Arrival formalities at Badrutt’s Palace Hotel generally require a valid ID and a credit card for guarantee. Contact the concierge to confirm the day's arrangements.

  • Are airport transfers offered?

    Airport transfers can be arranged by limousine or private vehicle upon request, for an additional fee, from Zurich or the private aviation airport in Samedan. Contact the concierge to confirm the day's arrangements.

Location & Access

  • Where is Badrutt’s Palace Hotel located in St. Moritz?

    Badrutt’s Palace Hotel is located at Via Serlas 27, 7500 St. Moritz, overlooking Lake St. Moritz in the Engadine valley, Switzerland.

  • What is the distance between the hotel and the airport?

    The hotel is approximately 2 hours and 30 minutes by road from Zurich Airport (ZRH) and about 5 minutes from the private aviation airport in Samedan (SMV).

  • How to reach Badrutt’s Palace Hotel by train from Zurich or other Swiss cities?

    The hotel is accessible via St. Moritz train station, connected to scenic trains like the Glacier Express, followed by a short car ride or private transfer. Contact the concierge to confirm the day's arrangements.

  • Is the hotel well located for access to the centre of St. Moritz and the ski slopes?

    Badrutt’s Palace overlooks the centre of St. Moritz, with easy access to the luxury shops on Via Serlas and the ski lifts within a few minutes by car or shuttle.

  • Is St. Moritz one of the most expensive destinations in Switzerland for a hotel stay?

    St. Moritz is one of the most exclusive resorts in Switzerland, known for its high-end hotels, luxury boutiques, and very premium positioning.

  • Does the hotel have parking?

    Yes, a private parking facility is generally offered in alpine palaces of this level, with valet options and possibly covered parking. Please contact the concierge to confirm the arrangements for the day.

Rooms & Amenities

  • How many rooms and suites does Badrutt’s Palace Hotel offer and what views do they provide?

    Badrutt’s Palace Hotel has approximately 157 rooms, including 37 suites, some with views of Lake St. Moritz or the surrounding mountains.

  • What amenities can be found in the standard rooms of the hotel?

    The rooms are styled in classic alpine and contemporary design, featuring marble bathrooms, luxury bedding, minibars, and high-end amenities. Contact the concierge to confirm the day's arrangements.

  • What is the price for a night in the most beautiful suites of Badrutt’s Palace Hotel?

    The most prestigious suites, such as the penthouse suite, can reach rates of around 40,000 CHF per night according to Gault & Millau, reflecting the ultra-luxury positioning of the hotel.

  • Is Wi-Fi available in the hotel?

    Yes, the rooms and suites at Badrutt’s Palace are equipped with Wi-Fi, generally included for guests, in accordance with international palace standards. Contact the concierge to confirm the day's arrangements.

Included Services

  • What services are generally included in the room rate (breakfast, Wi-Fi, etc.)?

    The rates indicated by Switzerland Tourism mention prices per person for double occupancy with breakfast (B&B), varying in summer and winter according to category. Contact the concierge to confirm the day's arrangements.

  • Is breakfast included in the room rate at Badrutt’s Palace Hotel?

    The rates published in partnership with Switzerland Tourism refer to a room and breakfast (B&B) arrangement, meaning that breakfast is included for occupants.

  • What additional services are offered and which are chargeable at the hotel?

    Concierge services, access to certain leisure facilities, and Wi-Fi are usually included, while the spa, transfers, and certain activities incur additional charges. Contact the concierge to confirm the day's arrangements.

Dining

  • What type of breakfast is offered?

    Badrutt’s Palace Hotel offers a buffet or served breakfast, typically in an international style with hot and cold options, as part of the indicated B&B offer. Contact the concierge to confirm the day's arrangements.

  • What restaurants and bars are available at Badrutt’s Palace Hotel?

    The hotel offers several dining options, including a main restaurant (Le Restaurant) and other gastronomic or more casual venues, as well as iconic bars.

  • Can we have lunch and dinner on-site without leaving the hotel?

    Yes, the hotel has restaurants serving breakfast, lunch, and dinner, as well as seasonal menus tailored to international clientele. Contact the concierge to confirm the arrangements for the day.

  • What style of cuisine can be found in the restaurants of Badrutt’s Palace Hotel?

    The restaurant menus generally offer Swiss and international specialities, with fine options suited to the varied tastes of luxury guests. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel organise gala dinners or special events for New Year's Eve?

    The hotel is renowned for its festive evenings and events, particularly during the high winter season and for New Year's Eve. Contact the concierge to confirm the arrangements for the day.

Spa & Wellness

  • Does the hotel have a full spa and what facilities are offered?

    Badrutt’s Palace Hotel features a spa with indoor and outdoor pools, as well as comprehensive wellness facilities, in line with alpine palace standards. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel have a swimming pool?

    Yes, the hotel has a remarkably sized swimming pool, described as being as large as a football field in some articles.

  • What types of treatments and massages are offered at the spa of Badrutt’s Palace Hotel?

    The spa offers various massages and wellness treatments, performed by professional therapists, usually by reservation and at an additional cost. Contact the concierge to confirm the arrangements for the day.

  • Is there a sauna, steam room, or fitness room at the hotel?

    The wellness centre typically includes a sauna, steam room, relaxation areas, and fitness spaces, in accordance with the hotel's five-star positioning. Contact the concierge to confirm the arrangements for the day.

  • Can we access the spa if we are not hotel guests?

    The spa welcomes hotel guests and may, depending on current policies, offer external access or day wellness packages. Contact the concierge to confirm the arrangements for the day.

Activities & Leisure

  • What leisure activities are offered on-site or nearby in winter?

    The hotel offers numerous winter sports activities, with an iconic positioning for skiing, snowboarding, and mountain leisure. Contact the concierge to confirm the arrangements for the day.

  • What activities can be enjoyed in St. Moritz in summer while staying at Badrutt’s Palace Hotel?

    In summer, the surroundings allow for hiking, mountain biking, golf, water sports on the lake, and excursions in the Engadine valley. Contact the concierge to confirm the arrangements for the day.

Family & Kids

  • Is Badrutt’s Palace Hotel suitable for a family stay with children?

    The hotel welcomes families and generally offers suitable services such as baby cots, children's menus, and local activities, depending on the season. Contact the concierge to confirm the arrangements for the day.

  • Are there activities or a club for children at the hotel or nearby?

    Activities may be offered for younger guests, such as games, supervised activities, or seasonal entertainment, in addition to winter sports. Contact the concierge to confirm the arrangements for the day.

  • Why do the children of the Scherz family, associated with the management of Badrutt’s Palace, speak English?

    Children from an international family like that of the management are often educated in bilingual or international schools, which frequently explains a natural proficiency in English from a young age.

  • What services are available for babies and young children (baby cots, babysitting, etc.)?

    Facilities such as high chairs, baby cots, and, upon request, babysitting services may be offered to families. Contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets allowed at Badrutt’s Palace Hotel?

    Pets are generally accepted in certain Swiss palaces, with specific conditions and sometimes an additional charge per night. Contact the concierge to confirm the arrangements for the day.

  • Are there restrictions regarding dogs in the common areas of the hotel?

    Certain areas, such as gourmet restaurants or the spa, may be off-limits to pets, while other areas remain accessible. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer specific services for dogs (bowls, beds, walks)?

    Pet services, such as bowls, beds, or walks, may be offered in hotels of this level, upon request. Contact the concierge to confirm the arrangements for the day.

Accessibility

  • Does Badrutt’s Palace Hotel have rooms accessible to people with reduced mobility?

    Certain rooms and common areas are generally accessible to people with reduced mobility in five-star Swiss hotels, with elevators and ramps. Contact the concierge to confirm the arrangements for the day.

  • Are the common areas of the hotel easily accessible by wheelchair?

    The elevators, wide corridors, and access ramps generally facilitate movement in a hotel of this category, including access to the restaurants and bar. Please contact the concierge to confirm the arrangements for the day.

  • Can special arrangements be requested to facilitate the accessibility of the room?

    Guests who require specific equipment (additional handles, walk-in showers, etc.) should request this at the time of booking to check availability. Please contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the season, the type of rate (flexible or non-refundable), and the general conditions of the hotel and Switzerland Tourism. Please contact the concierge to confirm the arrangements for the day.

  • Are there any tourist taxes to pay?

    Switzerland applies a local tourist tax per person per night in most resorts, including St. Moritz, in addition to the room price. Please contact the concierge to confirm the arrangements for the day.

  • What is the average cost of a night at Badrutt’s Palace Hotel in St. Moritz?

    Prices vary widely depending on the season, room category, and events, ranging from high rates in the low season to very high amounts for prestigious suites in the high season.

  • What are the customer reviews of Badrutt’s Palace Hotel in terms of service and comfort?

    Online reviews highlight the quality of service, the view of the lake, and the iconic atmosphere, with a clientele accustomed to the highest standards of luxury.

Sustainability

  • What is the history of Badrutt’s Palace Hotel since its opening?

    Badrutt’s Palace is a historic hotel inaugurated in 1896, still owned by the Badrutt family today, symbolising the rise of luxury tourism in St. Moritz.

  • Does Badrutt’s Palace Hotel implement actions for sustainable development?

    The hotel, as a luxury establishment in the mountains, aims to integrate energy management practices and environmental preservation in line with current high-end customer expectations. Please contact the concierge to confirm the arrangements for the day.

  • How does the location of Badrutt’s Palace by the lake of St. Moritz influence its environmental practices?

    The location in Engadine, by the lake of St. Moritz, requires particular attention to water and waste management to protect the alpine environment. Please contact the concierge to confirm the arrangements for the day.

  • What specific environmental constraints apply to a historic hotel like Badrutt’s Palace in the mountains?

    As an iconic Swiss palace, the hotel must comply with local environmental and energy standards, particularly regarding heating and insulation at altitude. Please contact the concierge to confirm the arrangements for the day.

The Concierge answers — Badrutt’s Palace Hotel

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from Zurich airport to Badrutt’s Palace Hotel?

    The concierge can organise private transfers by limousine or minibus to and from Zurich and Milan airports, as well as the private aviation airport in Samedan. Contact the concierge to confirm the details for the day.

  • Is it possible to arrive by helicopter in St. Moritz and arrange a transfer to the hotel?

    The concierge can book a helicopter transfer between St. Moritz and various airports or alpine resorts, subject to weather conditions and availability. Contact the concierge to confirm the details for the day.

  • Can you organise my arrival by panoramic train (Glacier Express) and the transfer to the hotel?

    The concierge can arrange a transfer from St. Moritz train station and provide information on options with the Glacier Express or regional panoramic trains. Contact the concierge to confirm the details for the day.

  • Can I book a private driver to get around St. Moritz in the evening?

    The concierge can book private drivers for transportation in St. Moritz, Corviglia, or nearby villages, with or without waiting on site. Contact the concierge to confirm the details for the day.

  • Can you arrange an airport transfer with a car seat for a baby and child?

    The concierge can advise and book luxury car transfers with child seats suitable for the ages of your children, upon prior request. Contact the concierge to confirm the details for the day.

Restaurant Reservations

  • Can you book a table for me at the most popular restaurants in St. Moritz during high season?

    Reservations are made through the concierge, who can recommend and book gourmet restaurants, bars, and clubs in St. Moritz based on your preferences and the season. Contact the concierge to confirm the details for the day.

  • Is it possible to organise a gourmet dinner with a personalised tasting menu at the hotel?

    The concierge can arrange special dinners within the hotel's restaurants, including tasting menus, adaptations for allergies, and tables with a privileged view. Contact the concierge to confirm the details for the day.

  • Can you book lunch at a mountain restaurant accessible from the ski slopes?

    The concierge can recommend mountain restaurants and reserve a table there, possibly coordinating transport by cable car, funicular, or taxi. Contact the concierge to confirm the details for the day.

Spa Bookings

  • How can I book a treatment at the spa of Badrutt’s Palace Hotel and what types of massages are offered?

    Reservations are made with the concierge or the spa for massages, facial treatments, wellness rituals, and private access to certain facilities, subject to availability. Contact the concierge to confirm the details for the day.

  • Can you arrange a private spa access or a couple's ritual for a special occasion?

    The concierge can organise private or couple sessions at the spa, with adjusted timings and possible extras such as champagne or flowers. Contact the concierge to confirm the details for the day.

  • Is it possible to book spa treatments for a whole group of friends on the same afternoon?

    The concierge can provide information on availability and book treatments for multiple people simultaneously, taking into account everyone's preferences. Contact the concierge to confirm the arrangements for the day.

Excursions & Cultural Visits

  • Can you suggest day trips to explore the Engadine around St. Moritz?

    The concierge can organise private guided excursions to discover the Engadine region, its villages, lakes, and panoramic viewpoints. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to arrange a private tour of the museums and art galleries in St. Moritz?

    The concierge can recommend visits to museums, art galleries, and cultural sites in St. Moritz and the surrounding area, with or without a private guide. Contact the concierge to confirm the arrangements for the day.

  • Can you organise a scenic train trip departing from St. Moritz during my stay?

    The concierge can coordinate scenic train excursions, such as segments of the Glacier Express, including tickets, reserved seats, and transfers. Contact the concierge to confirm the arrangements for the day.

Special Occasions

  • Can you prepare a romantic surprise in the room for a marriage proposal?

    The concierge can arrange room decorations, champagne, flowers, cake, and personalised touches for anniversaries, marriage proposals, or honeymoons. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to organise a small private event (birthday, family gathering) within the hotel?

    The concierge can assist in organising private celebrations, cocktails, or dinners for birthdays or family events in the hotel's lounges or spaces. Contact the concierge to confirm the arrangements for the day.

  • Can you help me organise my New Year's Eve celebration at Badrutt’s Palace Hotel?

    The concierge can coordinate special services for New Year's Eve, including parties, gala dinners, and possibly reservations for premium tables. Contact the concierge to confirm the arrangements for the day.

Shopping & Luxury Services

  • Is it possible to have a personal shopper to explore the luxury boutiques around the hotel?

    The concierge can recommend luxury boutiques on Via Serlas and arrange for a personal shopper, private appointments, and, subject to availability, early or extended openings. Contact the concierge to confirm the arrangements for the day.

  • Can you arrange a private presentation at a watchmaker or jeweller in St. Moritz?

    The concierge can recommend partner jewellers and watchmakers and organise private presentations of high jewellery or horology. Contact the concierge to confirm the arrangements for the day.

  • Can you arrange for the rental of high-end ski equipment delivered directly to the hotel?

    The concierge can assist in organising the rental of high-end ski, snowboard, or winter sports equipment, delivered directly to the hotel according to current partnerships. Contact the concierge to confirm the arrangements for the day.

Family Activities

  • What family and children's activities can you organise in St. Moritz in winter?

    The concierge can recommend and book activities suitable for children, such as tobogganing, ice skating, horse-drawn carriage rides, or ski lessons, depending on age and season. Contact the concierge to confirm the arrangements for the day.

  • Can you book private ski lessons for my children with a French or English-speaking instructor?

    The concierge can assist in organising private ski lessons for children and adults, with instructors suited to different language levels. Contact the concierge to confirm the arrangements for the day.

  • Are there family activities to do off the slopes if the children do not want to go skiing?

    The concierge can suggest off-ski activities for snowless days or off-season, such as family hikes, lake cruises, or visits to alpine farms. Contact the concierge to confirm the arrangements for the day.

Personalized Experiences

  • Can you design a fully personalised programme for a day in St. Moritz according to our wishes?

    The concierge can create bespoke experiences, such as a full day with a private guide, personalised itinerary, and coordinated reservations. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to organise a professional photo shoot at Badrutt’s Palace and by the lake?

    The concierge can assist in organising professional photo shoots in and around the hotel, with a photographer and iconic locations in St. Moritz. Contact the concierge to confirm the arrangements for the day.

  • Can you organise a truly unique and exclusive experience during our stay (private carriage ride, tasting, scenic flight)?

    The concierge can coordinate exclusive experiences depending on the season, such as a private carriage ride, hot air balloon outing, or private tasting, when these services are available. Contact the concierge to confirm the arrangements for the day.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.

        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.

        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.

        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.

        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.

        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits