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5★ · Boston

The Fairmont Copley Plaza Hotel

138 St James Ave, Boston, MA 02116, États-Unis, Boston

4.54.5/52,936 reviews · Google rating
  • Architecture by Henry Janeway Hardenbergh
  • In the heart of Boston
  • Close to historic and cultural landmarks
  • Refined atmosphere blending tradition and modernity

5-star hotel in Boston, United States, in the heart of Boston, featuring historic architecture, personalised service and elegant ambience.

What is The Fairmont Copley Plaza Hotel best known for in Boston?

The hotel is best known for its historic architecture by Henry Janeway Hardenbergh and its setting by Copley Square.

It suits a city stay focused on Boston, with several cultural and historic sights within walking distance.

Is there food and drink at The Fairmont Copley Plaza Hotel?

Yes. The hotel has a restaurant, a bar, a lounge and breakfast service.

Breakfast can also be arranged in-room or in a suite, by reservation, for an easier start to the day.

Is breakfast included at The Fairmont Copley Plaza Hotel?

That depends on the room category, the rate booked and the stay dates.

It is best to check the rate conditions when booking or ask the Concierge to confirm what is included.

A word from the Concierge

The Fairmont Copley Plaza Hotel through the Concierge's eyes

Located in the heart of Boston, The Fairmont Copley Plaza Hotel is an iconic hotel. Its architecture, designed by Henry Janeway Hardenbergh, captures attention. The hotel is close to historical and cultural sites, providing easy access to urban life. Travelers appreciate its elegant atmosphere and high-end service, hallmarks of the Fairmont brand.

This hotel stands out for its refined atmosphere and personalized service. Guests enjoy a unique experience that blends tradition with modernity. The historic architecture and contemporary amenities create an appealing setting for visitors. The hotel is recognized for its commitment to excellence, earning its distinction as a legendary hotel.

Before you go, know that this hotel is perfect for couples and business travelers. Its chic ambiance and central location make it an ideal choice for exploring Boston. Peak periods occur in summer and during major events, so consider booking in advance to secure your stay.

_My tip from the Concierge: reserve your table at the main restaurant upon arrival, as spots are often limited._

Why choose The Fairmont Copley Plaza Hotel?

The Fairmont Copley Plaza Hotel is an exceptional address in Boston, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 2 July 2026.

  • Architecture by Henry Janeway Hardenbergh
  • In the heart of Boston
  • Close to historic and cultural landmarks
  • Refined atmosphere blending tradition and modernity
  • Personalised Fairmont service

Rooms & suites

The hotel at a glance

Services & amenities

Dining

2
  • Bar
  • Afternoon tea

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Lounge
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Architect
Henry Janeway Hardenbergh (Wikidata)

Data collected on 31 May 2026.

Stay policies

Check-in & check-out

Check-in
From 16:00
Check-out
Until 11:00

Pets

Pets are welcome (50 € fee).

Pets of all sizes are welcome in our pet-friendly Boston hotel for a one-time fee of $50 USD per pet (taxes not included). Maximum number of pets is two. The pet must be on a leash at all times and must not be left unattended in the room.

Location & access

Address: 138 St James Ave, Boston, MA 02116, États-Unis

View on the map

Google listing

Guest reviews

4.5 / 5 · 2,936 reviews

5/5Eric Manders

I took my mom to the Fairmont Copley Plaza for her birthday, and she was absolutely blown away. The property is beautiful, the location is perfect, and the service was wonderful across the board. A special shoutout to…

5/5Richard Simpson

We are from the UK and recently flew over at the start of April. The location was ideal for us as we were travelling a lot to Harvard/Cambridge, Salem, TD Garden etc, and going out for food frequently in BackBay. We…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 9 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Bibliothèque publique de BostonHistoric landmark

    202 m · 2 min walk

    Public library two minutes' walk away, providing access to a vast collection of books and resources.

    Practical information

    The concierge’s wordA 2-minute walk away, the Boston Public Library offers a calm break between plans, ideal for browsing or settling in for a focused pause.

  • Wang TheatrePerforming arts

    951 m · 11 min walk

    Performance arts theater 951 meters away, hosting various artistic and cultural events.

    Practical information

    The concierge’s wordIf you're in the mood for a cultural evening in Boston, the Wang Theatre makes a lovely break for an artistic event or performance.

  • Boston CommonTourist attraction

    1.1 km · 13 min walk

    Boston Common, an urban park 1.1 km away, providing green space for walking and relaxation.

    Practical information

    The concierge’s wordFor a green break between plans, head to Boston Common: an urban park that’s ideal for a stroll and a moment to unwind.

  • Citizens Opera HousePerforming arts

    1.3 km · 15 min walk

    Performance arts theater a twelve-minute walk away, dedicated to the performing arts.

    Practical information

    The concierge’s wordFor an evening cultural break, head to the Citizens Opera House, a performing arts venue just a 12-minute walk away.

  • Fenway ParkTourist attraction

    1.7 km · 3 min by car

    Stadium a seventeen-minute walk away, known for hosting baseball games.

    Practical information

    The concierge’s wordFor a sporty break in Boston, head to Fenway Park, a 17-minute walk away, especially if you're in the mood for a baseball game.

  • Musée des beaux-arts de BostonTourist attraction

    1.8 km · 3 min by car

    Art museum 1.8 km away, featuring a vast collection of works ranging from antiquity to contemporary times.

    Practical information

    The concierge’s wordIdeal for a cultural break if you feel like moving through the ages, from Antiquity to contemporary art.

  • Boston Tea Party Ships & MuseumMuseum

    2.1 km · 4 min by car

    Museum 2,080 meters away, dedicated to the historical event of the Boston Tea Party.

    Practical information

    The concierge’s wordIf you're in the mood for a historical break, this museum is a lovely way to better understand the Boston Tea Party event.

  • Musée de la scienceMuseum

    2.1 km · 4 min by car

    Museum 2.1 km away, dedicated to science and technology, featuring interactive exhibits.

    Practical information

    The concierge’s wordPerfect for a playful break in Boston, especially if you enjoy hands-on, interactive ways to explore science and technology.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Public GardenBotanical garden

    754 m · 9 min walk

    Public Garden, an urban park a nine-minute walk away, ideal for a relaxing stroll amidst nature.

    Practical information

    The concierge’s wordA 9-minute walk away, Public Garden offers a nature-filled break, ideal for a relaxing stroll between the day’s busier moments.

  • Charles River EsplanadePark

    759 m · 9 min walk

    Park a nine-minute walk away, providing green spaces for relaxation and walking along the Charles River.

    Practical information

    The concierge’s wordA 9-minute walk away, the Charles River Esplanade is ideal for a green break or a peaceful stroll along the river.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • Prudential Center BostonShopping mall

    541 m · 7 min walk

    Shopping mall a seven-minute walk away, featuring a variety of shops and restaurants.

  • Quincy MarketMarket

    2.1 km · 4 min by car

    Quincy Market, a lively market offering a variety of food products and souvenirs.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at The Fairmont Copley Plaza Hotel?

    Check-in is generally in the afternoon and check-out in the morning. Contact the concierge to confirm the day's arrangements.

  • Can I check in early?

    Early check-in is possible depending on room availability upon arrival and may involve additional charges. Contact the concierge to confirm the day's arrangements.

  • Is it possible to request a late check-out at the Fairmont Copley Plaza?

    A late check-out may be granted based on hotel occupancy, usually with an additional charge beyond the standard time.

  • Does the hotel offer luggage storage before check-in and after check-out?

    A luggage storage service is available to securely hold your bags before check-in or after check-out.

  • How does the check-in procedure work at The Fairmont Copley Plaza Hotel?

    Check-in at The Fairmont Copley Plaza Hotel is done at the main reception, where staff will verify your identification and payment method.

  • Does the hotel have parking?

    The hotel offers valet parking on site, usually for a daily fee.

  • Are airport transfers offered?

    The hotel does not have a dedicated free shuttle, but private transfers or taxis can be arranged through the concierge.

Location & Access

  • Where is The Fairmont Copley Plaza Hotel located in Boston?

    The Fairmont Copley Plaza Hotel is located at 138 St. James Avenue, in the Back Bay area of Boston, facing Copley Square.

  • What is the nearest subway station to The Fairmont Copley Plaza Hotel?

    The nearest subway station is Copley (MBTA Green Line), just a few minutes' walk from the hotel.

  • What is the distance between the hotel and the airport?

    The distance between the hotel and Boston Logan International Airport is approximately 6 to 8 miles, or 20 to 30 minutes by car depending on traffic.

  • What are the main attractions easily accessible from The Fairmont Copley Plaza Hotel?

    The hotel has easy access to major Boston sites, including the Freedom Trail, Boston Common, and the Prudential Center, all within walking distance or a short drive.

  • In which area of Boston is The Fairmont Copley Plaza Hotel located and what is around it?

    The hotel is situated in the heart of the historic Back Bay area, known for its shops, restaurants, and iconic buildings.

Rooms & Amenities

  • What types of rooms are offered at the Fairmont Copley Plaza and how many does the hotel have?

    The rooms and suites comprise 383 units, featuring premium bedding, private bathrooms, televisions, minibars, and workspaces.

  • What amenities can be found in a standard room at the Fairmont Copley Plaza?

    The rooms are equipped with a flat-screen television, a desk, a minibar, a bathroom with toiletries, and a safe.

  • What is the Fairmont Gold level at the Fairmont Copley Plaza?

    Fairmont Gold rooms offer access to a dedicated lounge with breakfast, evening hors d'oeuvres, and personalised services.

  • Does the hotel provide baby cots or extra beds in the rooms?

    Baby cots and sometimes extra beds can be provided upon request in certain room categories.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is accessible in the rooms and common areas, with conditions that may depend on the type of booking or loyalty programme.

  • Is The Fairmont Copley Plaza Hotel considered a luxury 5-star hotel?

    The Fairmont Copley Plaza is a luxury hotel rated 4-diamonds, known for its historic style, central location, and high-end service.

Included Services

  • What services are generally included in the room rate at the Fairmont Copley Plaza?

    The base rate may include accommodation, access to the fitness centre and Wi-Fi, with some offers including breakfast or dining credits.

  • What are the main services and facilities offered by the hotel to guests?

    Concierge service, a fitness centre, meeting rooms, and event spaces are available for guests.

  • Does the hotel offer room service for meals and drinks?

    Room service is available for meals and drinks in the room, according to set hours.

  • Is there a laundry or dry cleaning service at the Fairmont Copley Plaza?

    A dry cleaning and laundry service is available, usually for a fee per item.

Dining

  • What type of breakfast is offered?

    The hotel serves à la carte or buffet breakfast in its restaurant, with some Fairmont Gold packages including breakfast in the lounge.

  • Does the Fairmont Copley Plaza offer free breakfast for all guests?

    Breakfast is generally not free; it may be included in certain offers, programmes, or in Fairmont Gold access, depending on the package booked.

  • What is the hotel's restaurant and what type of cuisine is served there?

    The hotel's main restaurant is Oak Long Bar + Kitchen, offering American cuisine and cocktails in a historic setting.

  • Are there dining options and a bar directly in the hotel?

    An on-site bar and restaurant serve meals, snacks, and drinks throughout the day, with a varied menu.

  • Does the hotel's restaurant offer vegetarian or allergy-friendly options?

    Menus may include options suitable for specific diets, to be specified at the time of booking or with the restaurant.

Spa & Wellness

  • Does the hotel have a spa or wellness centre on site?

    The hotel does not have a full spa on site but may offer access to wellness services through local partners.

  • Is there a gym or fitness centre at the Fairmont Copley Plaza?

    A modern fitness centre is available to guests, equipped with cardio and weight training machines.

  • Can I book massages or wellness treatments during my stay at the hotel?

    Massages or treatments can sometimes be arranged on request through the concierge with partner providers.

  • Does the hotel have a pool?

    The Fairmont Copley Plaza does not have a pool on site.

Activities & Leisure

  • What types of events and weddings can be hosted at the Fairmont Copley Plaza?

    The hotel regularly hosts events, weddings, and receptions in its ballrooms and historic salons.

  • What tourist activities are easily accessible from The Fairmont Copley Plaza Hotel?

    The hotel's central location allows easy access to museums, historical tours, and shopping venues in Boston.

  • Does the hotel offer a historical dimension or heritage elements to discover on site?

    As the hotel is a historic building opened in 1912, architectural and decorative elements reflect its prestigious past.

  • Are there stay packages with activities or dining credits at the Fairmont Copley Plaza?

    Special offers may include packages featuring accommodation, dining credits, and local experiences to enhance the stay.

Family & Kids

  • Is the Fairmont Copley Plaza suitable for a family stay with children?

    The hotel is family-friendly, with spacious rooms, child services, and a convenient location for family attractions.

  • What child services are available in the hotel (baby cots, dedicated menus, activities)?

    Baby cots and sometimes specific child services may be offered, upon request and subject to availability.

  • What family activities near the hotel are generally recommended to guests?

    The hotel can organise activities or provide recommendations for family outings such as aquariums, museums, or parks.

Pets

  • Are pets allowed at The Fairmont Copley Plaza Hotel?

    The hotel is pet-friendly, accepting dogs, and even has a resident ambassador dog.

  • Are there fees or restrictions for bringing my dog to the Fairmont Copley Plaza?

    Additional fees may apply for accommodating pets, with specific conditions regarding size or number.

  • Does the hotel offer special amenities for pets?

    Amenities such as bowls or pet beds may be provided, upon request.

Billing & Policies

  • Does the Fairmont Copley Plaza belong to the Marriott group or another hotel chain?

    The Fairmont Copley Plaza is part of the Fairmont Hotels & Resorts brand, which is integrated into the Accor group, and is not a Marriott hotel.

  • What is the hotel's cancellation policy?

    The hotel's cancellation policy depends on the rate booked, ranging from flexible conditions to non-refundable. It is necessary to check the specific conditions of each offer.

  • Are there any occupancy taxes to pay?

    Local taxes and fees may be added to the room rate, according to the regulations of Boston and Massachusetts.

  • Is a security deposit required at check-in at the Fairmont Copley Plaza?

    A security deposit or credit card pre-authorisation may be requested upon arrival to cover extras and potential damages.

  • What payment methods are accepted at The Fairmont Copley Plaza Hotel?

    Payment can be made by major credit card, sometimes in cash, and payment conditions vary depending on the rate booked.

Accessibility

  • Does the hotel have rooms adapted for people with reduced mobility?

    Accessible rooms and facilities are offered for people with reduced mobility, with adapted bathrooms and lift access.

  • Are the common areas of the Fairmont Copley Plaza easily accessible by wheelchair?

    Common areas such as the reception, restaurant, and meeting rooms are accessible via ramps and lifts.

  • Does the hotel offer special facilities for hearing or visually impaired guests?

    Specific equipment, such as auditory or visual devices, may be available upon request to facilitate the stay.

Sustainability

  • Does the Fairmont Copley Plaza have a sustainability approach or environmental certifications?

    The hotel implements eco-responsible practices, such as waste reduction, energy savings, and sustainability programmes from the Accor group.

  • What concrete sustainability actions are implemented in the hotel?

    Initiatives such as reducing single-use plastics and recycling programmes may be present in the hotel.

  • As a guest, how can I contribute to the ecological efforts of the Fairmont Copley Plaza?

    Guests are encouraged to reuse linens and participate in the environmental programmes offered by the establishment.

The Concierge answers — The Fairmont Copley Plaza Hotel

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Boston Logan Airport and The Fairmont Copley Plaza Hotel?

    The concierge can organise private transfers by car or limousine between Boston Logan Airport and the Fairmont Copley Plaza, with personalised greeting and schedules tailored to your flight.

  • Can the concierge book a chauffeur-driven car for my business appointments in Boston?

    The concierge can book a chauffeur service for business travel in Boston and the surrounding area, by the hour or for the day.

  • Can you arrange a family transfer with child seats from the hotel to the airport?

    It is recommended to contact the concierge to organise a family-friendly transfer, with child seats and space for luggage to the airport or train station.

  • Can the concierge advise me on the best way to get to Fenway Park from the hotel?

    The concierge can advise on the best public transport and taxi options to reach Fenway Park, the Freedom Trail, or the Boston waterfront from the hotel.

  • Can you arrange a limousine for our wedding evening at the Fairmont Copley Plaza?

    Reservations are made through the concierge for limousine transfers during a wedding or event at the Fairmont Copley Plaza.

Restaurant Reservations

  • Can you reserve a table at the Oak Long Bar + Kitchen restaurant during my stay?

    The concierge can reserve a table at the Oak Long Bar + Kitchen restaurant of the hotel, subject to availability and your menu preferences.

  • Can the concierge recommend a fine dining restaurant near the hotel?

    It is recommended to consult the concierge for recommendations and reservations at the best fine dining restaurants in Back Bay and Beacon Hill.

  • How can I organise a dinner with a menu suitable for my allergies at the hotel restaurant?

    Requests for special menus for allergies or dietary restrictions at the hotel restaurant should be made through the concierge in advance of your arrival.

  • Can you organise a tour of typical Boston restaurants for an evening?

    The concierge can plan a culinary tour in Boston, with reservations at several iconic locations and coordinated timings.

Spa Bookings

  • Can I ask the concierge to book a massage at a spa near the hotel?

    The concierge can book wellness treatments, massages, and beauty services with nearby spa partners at the Fairmont Copley Plaza.

  • Can the concierge create a wellness programme for a spa day in Boston?

    It is recommended to contact the concierge to organise a wellness package including spa treatments, fitness, and relaxation for a day in Boston.

  • How can couples' spa treatments be arranged during our stay at the Fairmont Copley Plaza?

    Requests for couples or group treatments are managed by the concierge, who coordinates schedules and services with partner spas.

Excursions & Cultural Visits

  • Can you arrange a guided tour of the Freedom Trail from the hotel?

    The concierge can book a guided tour of the Freedom Trail with a French-speaking or English-speaking guide, departing from the hotel.

  • Can the concierge organise a day trip to Harvard and Cambridge?

    It is recommended to go through the concierge to organise a trip to Harvard, Cambridge, or Salem, either in a group or privately.

  • Can you create a customised cultural tour programme in Boston?

    The concierge can propose a customised cultural itinerary including museums, galleries, and historical sites near the Fairmont Copley Plaza.

Special Occasions

  • Can you prepare a romantic setup in the room for a marriage proposal?

    The concierge can organise a romantic room decoration with flowers, chocolates, and champagne for a marriage proposal.

  • Can the concierge organise a birthday cake and a small celebration in the room?

    Birthdays and private celebrations can be organised with a personalised cake, candles, and room service through the concierge.

  • How can the concierge assist me in organising a wedding at the Fairmont Copley Plaza?

    It is recommended to contact the concierge to coordinate a wedding or reception in the historic rooms of the Fairmont Copley Plaza.

Shopping & Luxury Services

  • Can you recommend the best luxury shopping addresses around the hotel?

    The concierge can suggest the best luxury boutiques in Back Bay and arrange personalised shopping appointments.

  • Can the concierge book a personal shopper during my stay?

    The concierge can organise a personal shopper or a styling session at the department stores near Copley Square.

  • Can you arrange an urgent alteration service for an evening outfit?

    The concierge can coordinate express dry cleaning and bespoke alteration services with local artisans.

Family Activities

  • Can the concierge suggest activities suitable for my children in Boston?

    The concierge can recommend and book family-friendly activities such as the New England Aquarium, interactive museums, and child-friendly cruises.

  • Can you plan a full day of family tours starting from the hotel?

    It is possible to request the concierge to organise a family day including tours, gourmet breaks, and coordinated transportation.

Personalized Experiences

  • Can you create a personalised walking route to explore Boston from Copley Square?

    The concierge can create a tailored itinerary to discover Boston like a local, featuring iconic neighbourhoods and hidden gems.

  • Can the concierge organise a professional photo shoot in the hotel and Back Bay?

    Requests for unique experiences, such as a professional photo shoot in and around the hotel, are managed by the concierge.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits