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5★ · Calgary

Fairmont Palliser Hotel

133 9 Ave SW, Calgary, AB T2P 2M3, Canada, Calgary

4.54.5/53,835 reviews · Google rating
  • In the heart of Calgary
  • Close to attractions and shops
  • Historic architecture
  • Carefully designed interiors

Hotel 5-star in Calgary, Canada, in the heart of Calgary, featuring 24-hour concierge, turndown service and historic architecture.

What is Fairmont Palliser Hotel best known for in Calgary?

Fairmont Palliser is best known for its central downtown Calgary location and its historic character.

It suits both business stays and city breaks, with attentive service and a classic atmosphere.

Does Fairmont Palliser Hotel serve breakfast?

Yes, the hotel offers breakfast service on site.

For a fuller meal or a more elegant pause, you can also plan for the restaurant or Afternoon Tea.

What dining options are available at Fairmont Palliser Hotel?

The hotel has two dining options: Hawthorn Dining Room & Bar and Afternoon Tea.

Hawthorn offers a modern take on prairie fare. Afternoon Tea features teas, house-made scones, sandwiches and pastries.

A word from the Concierge

Fairmont Palliser Hotel through the Concierge's eyes

The Fairmont Palliser Hotel is located in the heart of Calgary, Canada. This 5★ hotel from the Fairmont chain offers an elegant and refined setting. It is close to many points of interest, making it an ideal choice for travelers looking to explore the city. The central location allows easy access to local attractions and shops. What sets this hotel apart is its warm and welcoming atmosphere. Guests appreciate the quality service and attention to detail. The historic architecture and well-appointed decor create a unique ambiance that appeals to all. The Fairmont Palliser Hotel is often chosen for both business and leisure stays, thanks to its comfort and amenities. Before you go, it’s important to note that the hotel is suitable for couples and business travelers. Families also find it accommodating, with services tailored to their needs. Seasonality can influence crowd levels, especially during local events. Be sure to check availability in advance to make the most of your stay. _My tip from the Concierge:_ book an airport transfer service for quick and hassle-free access to the hotel.

Why choose Fairmont Palliser Hotel?

Fairmont Palliser Hotel is an exceptional address in Calgary, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • In the heart of Calgary
  • Close to attractions and shops
  • Historic architecture
  • Carefully designed interiors
  • Well suited to business and leisure stays

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Seamless airport arrival

    A successful stay at the Fairmont Palliser begins before check-in. Arranging an airport transfer in advance makes it possible to reach downtown Calgary smoothly, especially after a long-haul flight, a late arrival or during busier periods. This experience suits business travellers, couples and families alike who wish to settle into the hotel’s rhythm immediately.

    Conseil du ConciergeReservation required
  • Downtown morning walk from the hotel

    Thanks to its central location, the Fairmont Palliser is ideally suited to exploring downtown Calgary on foot. The experience is best enjoyed early, before the city’s pace fully builds, allowing time to discover shopping streets, observe the architecture of the centre and return to the hotel for a quieter continuation of the morning. It is a simple yet fitting way to understand the city from a historic address.

    Included in your stay
  • Post-meeting wellness pause

    In a hotel equally suited to business stays and urban breaks, recovery time forms part of the experience. After a demanding day of meetings or movement across the city, taking a wellness pause helps rebalance the stay and restore a more personal rhythm. This interlude is especially meaningful in Calgary, where the intensity of the day often contrasts with the need to slow down by late afternoon.

    Idéal voyage d’affairesReservation required
  • Classic evening in a historic hotel

    Some addresses encourage guests to go out; others make them want to stay in. At the Fairmont Palliser, an entire evening can be devoted to the hotel itself: taking time over a drink, dining on site and then returning to the comfort of one’s room without breaking the thread of the experience. This signature particularly appeals to travellers who value grand urban hotels and their ability to provide a complete, elegant and uncomplicated evening.

    Included in your stay
  • Refined stop before Western Canada

    Calgary is often a gateway to a wider itinerary, and the Fairmont Palliser makes for a particularly coherent stop in that context. Before continuing towards other parts of Alberta or the Rockies, the hotel allows guests to recover from travel, reorganise luggage, enjoy structured service and discover the city without heavy logistics. It is a stopover that turns transit into a genuine stay.

    Avant les RocheusesIncluded in your stay
  • Tailored concierge guidance in downtown Calgary

    The 24-hour concierge comes fully into its own here. More than a support service, it helps shape a stay genuinely adapted to one’s pace: neighbourhood recommendations, schedule planning, logistical assistance, management of an early arrival or a late departure. In an active city sometimes unfamiliar to European travellers, this discreet mediation makes it possible to experience Calgary with greater fluidity and precision.

    Reservation required

Restaurants & bars

2 on-site dining venues.

  • Hawthorn Dining Room & Bar

    Restaurant

    Highlights

    • prairie fare
    • a modern interpretation of authentic prairie fare, serving familiarity with a twist.
    Practical information

    The concierge’s wordAt Hawthorn Dining Room & Bar, you’ll find prairie fare reimagined with finesse, ideal when you want something familiar with a twist.

  • AFTERNOON TEA

    Tea room

    Highlights

    • Enjoy Lot 35's finest teas with house made scones, delicate tea sandwiches, and artfully crafted pastries-a timeless tradition to savor.
    Practical information

    The concierge’s wordFor an elegant break, book Afternoon Tea: Lot 35 teas, house-made scones, and delicate pastries always make the right impression.

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Data collected on 31 May 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

24 hour

Free cancellation up to 24 hours before arrival

Pets

Pets are welcome at no extra charge.

Additional Fee for Pets

Wi-Fi

Wi-Fi available as a paid add-on. Ask the front desk for details.

Location & access

Address: 133 9 Ave SW, Calgary, AB T2P 2M3, Canada

View on the map

Official website

Google listing

Guest reviews

4.5 / 5 · 3,835 reviews

5/5Christina Bellen

We had our wedding at the Fairmont Palliser and the entire experience was outstanding. Nicole, the Events Manager, was extremely helpful and was happy to assist us in any way. Every question, every change of plans for…

5/5stacey chak

Here’s a polished and warm review you could post for Fairmont Palliser: As a return guest at the Fairmont Palliser, I continue to be impressed by the exceptional level of service and hospitality. Every stay feels…

5/5Olga Nianchuk

Just visited Fairmont Palliser in Calgary and what can I say, it was such a beautiful experience. I came to Calgary just for a day and decided to try the famous Hawthorn Dining Room & Bar at the hotel… and wow, what an…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 10 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Calgary TowerTourist attraction

    131 m · 2 min walk

    Calgary Tower, a tourist attraction just two minutes' walk away, offering panoramic views of the city.

    Practical information

    The concierge’s wordTo get your bearings in Calgary, head to Calgary Tower, a 2-minute walk away, ideal for a panoramic break over the city.

  • Stephen Avenue WalkTourist attraction

    406 m · 5 min walk

    Stephen Avenue Walk, a lively pedestrian street five minutes' walk away, perfect for strolling and exploring shops and restaurants.

    Practical information

    The concierge’s wordA 5-minute walk away, Stephen Avenue Walk is a nice late-day stroll for browsing shops and restaurants.

  • The BowTourist attraction

    438 m · 5 min walk

    Business center five minutes' walk away, known for its modern architecture and office spaces.

    Practical information

    The concierge’s wordFor a short urban break, head to The Bow, a 5-minute walk away, especially if modern architecture appeals to you.

  • Elbow River CasinoTourist attraction

    791 m · 10 min walk

    Casino a ten-minute walk away, featuring a variety of games and entertainment options.

    Practical information

    The concierge’s wordFor a lively evening break, head to Elbow River Casino, a 10-minute walk away, if you're in the mood for games and entertainment.

  • Cowboys CasinoTourist attraction

    794 m · 10 min walk

    Casino a ten-minute walk away, featuring a variety of games and entertainment options.

    Practical information

    The concierge’s wordFor a lively break 10 minutes away on foot, Cowboys Casino offers games and entertainment, handy if you want to extend the evening without going far.

  • Cathédrale Sainte-Marie de CalgaryChurch

    842 m · 10 min walk

    St. Mary's Cathedral in Calgary, a religious building to visit for its architecture and spiritual atmosphere.

    Practical information

    The concierge’s wordFor a quiet pause in Calgary, St. Mary's Cathedral is well suited to a visit for its architecture and spiritual atmosphere.

  • Studio Bell, home of the National Music CentreMuseum

    865 m · 10 min walk

    Museum 865 meters away, dedicated to music and its history in Canada.

    Practical information

    The concierge’s wordIf you’re in the mood for a cultural break, this museum dedicated to music and its history in Canada suits a solo visit or time for two.

  • Prince's Island ParkTourist attraction

    1.3 km · 16 min walk

    Urban park a thirteen-minute walk away, featuring green spaces and walking trails.

    Practical information

    The concierge’s wordA 13-minute walk away, Prince's Island Park is a green break, ideal for fresh air or an easy stroll between plans.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Jardins DevonianBotanical garden

    376 m · 5 min walk

    Botanical garden a five-minute walk away, featuring a variety of plants and natural landscapes to explore.

    Practical information

    The concierge’s wordA 5-minute walk away, Devonian Gardens offer a green pause, ideal for catching your breath between appointments or enjoying a quiet stroll.

  • Parc du Domaine PearcePark

    3.5 km · 6 min by car

    Park located 3.5 kilometers away, providing a natural space for walking and relaxation.

    Practical information

    The concierge’s wordIdeal for a nature break, Parc du Domaine Pearce is well suited to a quiet walk or a relaxing moment.

  • Parc de la ConfédérationPark

    4.1 km · 7 min by car

    Confederation Park, a green space suitable for walks and outdoor activities.

    Practical information

    The concierge’s wordFor a green break in Calgary, Confederation Park is well suited to a relaxed stroll or a little time outdoors.

  • Refuge d’oiseaux migrateurs d’InglewoodPark

    4.2 km · 7 min by car

    Inglewood Bird Sanctuary, a natural park dedicated to the preservation of wildlife habitats.

    Practical information

    The concierge’s wordFor a nature break in Calgary, the Inglewood Bird Sanctuary is a good fit if you're after a calm walk around wildlife habitats.

  • Sandy Beach ParkPark

    4.3 km · 7 min by car

    Sandy Beach Park, a park featuring green spaces and walking trails.

    Practical information

    The concierge’s wordFor a green escape, head to Sandy Beach Park: its open green spaces and walking trails are ideal for a relaxed stroll.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at the Fairmont Palliser Hotel?

    Check-in is generally from 3:00 PM and check-out until 12:00 PM, subject to availability based on the date of stay.

  • Does the hotel have parking?

    Yes, parking is available with self-parking options and valet service, charged additionally based on duration and vehicle type.

  • Can I check in early?

    Early check-in may be possible depending on room availability upon arrival; it may incur additional fees or require membership in certain programs.

  • Does the Fairmont Palliser Hotel offer late check-out?

    Late check-out is sometimes granted depending on availability and room type, with possible additional fees payable on-site.

  • Can I arrive late at night at the Fairmont Palliser Hotel?

    The reception is open 24/7, allowing for late arrivals without difficulty, provided there is a confirmed reservation.

  • Are airport transfers offered?

    Airport transfers are not automatically included, but can be arranged through the concierge with external providers or taxis.

Location & Access

  • Where is the Fairmont Palliser Hotel located in Calgary?

    The hotel is located at 133 9th Avenue SW, in the heart of downtown Calgary, approximately 650 metres from the Calgary Tower.

  • What is the distance between the hotel and the airport?

    Calgary International Airport is approximately 18 kilometres from the Fairmont Palliser Hotel, which is about a 20 to 30 minute drive depending on traffic.

  • Is the hotel well served by public transport in Calgary?

    The nearest C-Train station is just a few minutes' walk away, providing easy access to Calgary's urban transport network from the hotel.

  • Is the Fairmont Palliser Hotel directly connected to the Calgary Telus Convention Centre?

    The hotel is connected by a covered walkway to the Calgary Telus Convention Centre, ideal for business travellers attending events on-site.

  • What is the Fairmont Palliser Hotel particularly known for in Calgary?

    The Fairmont Palliser Hotel is a historic luxury hotel known for its heritage architecture, high-end service, and central location in Calgary.

Rooms & Amenities

  • What amenities can be found in the rooms at the Fairmont Palliser Hotel?

    The rooms and suites generally feature premium bedding, a desk, television, safe, private bathroom, and quality toiletries.

  • What categories of rooms are available at the Fairmont Palliser Hotel?

    Several categories of rooms and suites are offered, including Fairmont Gold floors with services and private lounges.

  • Does the Fairmont Palliser Hotel offer non-smoking or hypoallergenic rooms?

    The hotel offers non-smoking rooms and some hypoallergenic options, suitable for sensitive travellers.

  • What is the category and star rating of the Fairmont Palliser Hotel?

    The establishment is rated as a 4-star hotel, offering luxury amenities in downtown Calgary.

Included Services

  • Is Wi-Fi available in the hotel?

    Yes, Wi-Fi is available in the hotel, with connectivity in the rooms and common areas; fees may apply depending on the type of access or loyalty programme.

  • What are the main services included in the stay at the Fairmont Palliser Hotel?

    Included services vary, but the hotel generally offers access to the indoor pool, fitness centre, and some basic services at no extra charge.

  • Does the Fairmont Palliser Hotel offer room service and concierge services?

    Room service, laundry services, and concierge services are available, often with additional fees depending on requests.

  • Is breakfast automatically included in the room rates at the Fairmont Palliser Hotel?

    Contact the concierge to confirm the arrangements for the day.

Dining

  • What restaurants and bars are available at the Fairmont Palliser Hotel?

    The Fairmont Palliser Hotel features the Hawthorn restaurant, which offers fine dining, as well as a lounge bar for drinks and small plates.

  • What type of breakfast is offered?

    Breakfast is offered in buffet or à la carte form, with continental, American, and vegetarian, vegan, and gluten-free menu options.

  • Does the Fairmont Palliser Hotel offer a free breakfast for guests?

    A highly appreciated breakfast offer is available, but it is generally not free; it depends on the chosen package or the benefits of the loyalty programme.

  • Can special menus for allergies or specific diets be obtained at the Fairmont Palliser Hotel restaurant?

    Contact the concierge to confirm the arrangements for the day.

Spa & Wellness

  • Does the Fairmont Palliser Hotel have a spa or wellness centre?

    A spa and wellness centre are available, including massages, sauna, hammam, jacuzzi, and various treatments, often bookable for an additional fee.

  • Does the hotel have a swimming pool?

    Yes, the hotel has an indoor swimming pool with possible access for guests, as well as a hot tub and changing rooms.

  • Is there a gym at the Fairmont Palliser Hotel?

    A fitness centre with weight training and cardiovascular equipment is accessible to residents, generally included in the stay.

  • What types of treatments are offered by the spa at the Fairmont Palliser Hotel?

    The spa offers individual or couples massages, as well as wellness packages and specific treatments that can be booked in advance.

Activities & Leisure

  • What leisure activities are offered by the Fairmont Palliser Hotel?

    Guests can enjoy activities such as swimming, spa, live music evenings, guided tours, hiking, skiing, or cultural excursions organised through the hotel.

  • Does the Fairmont Palliser Hotel organise guided tours or excursions from the hotel?

    Walking tours, bike tours, and tours focused on local culture can be organised from the hotel with external partners.

  • What major attractions are located near the Fairmont Palliser Hotel?

    The proximity of Calgary Tower, Calgary Stampede, and sites like Calgary Zoo facilitates cultural and family outings from the hotel.

  • What is the history and age of the Fairmont Palliser Hotel?

    The hotel is a historic establishment, open for over 110 years, often cited for its heritage and contribution to the history of Calgary.

Family & Kids

  • Is the Fairmont Palliser Hotel suitable for a family stay with children?

    Childcare services are offered through external providers, as well as family activities and rooms suitable for stays with children.

  • Can we request a baby cot or child equipment at the Fairmont Palliser Hotel?

    Baby cots can be provided upon request in certain room categories, subject to availability and sometimes for an additional fee.

  • What children's activities are easily accessible from the Fairmont Palliser Hotel?

    Activities such as the pool, cultural visits, and the proximity to the Calgary Zoo make the hotel convenient for families.

  • Does the Fairmont Palliser Hotel offer childcare or babysitting services?

    Babysitting services may be available through external providers, to be booked via the hotel.

Pets

  • Are pets allowed at the Fairmont Palliser Hotel?

    Pets are allowed upon request at the Fairmont Palliser Hotel, with possible additional fees and certain size or number restrictions.

  • Are there rooms specifically dedicated to guests travelling with pets?

    Contact the concierge to confirm the arrangements for the day.

  • Are there additional fees for accommodating a pet at the Fairmont Palliser Hotel?

    Fees per pet per night are generally applied, as well as rules for movement in common areas.

  • Does the Fairmont Palliser Hotel offer specific services such as bowls or beds for pets?

    Contact the concierge to confirm the arrangements for the day.

Accessibility

  • Is the Fairmont Palliser Hotel suitable for people with reduced mobility?

    The hotel has accessible rooms and parking, as well as common areas adapted for people with reduced mobility.

  • Is there accessible parking for disabled persons at the Fairmont Palliser Hotel?

    Accessible parking spaces are available, facilitating access for disabled or mobility-impaired guests.

  • Can specific equipment be requested to improve accessibility in the room?

    Contact the concierge to confirm the arrangements for the day.

  • Does the Fairmont Palliser Hotel offer special assistance for visually or hearing impaired guests?

    Contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the rate booked, with more flexible conditions for certain flexible rates and stricter conditions for non-refundable offers.

  • Are there any accommodation taxes to pay?

    Local and provincial taxes are added to the room rate; there is no separate accommodation tax as in Europe, but the invoice includes these Canadian taxes.

  • What payment methods are accepted at the Fairmont Palliser Hotel?

    Payment can generally be made by major credit card and sometimes in cash, with possible pre-authorisation upon arrival.

  • What additional fees should I expect beyond the room price at the Fairmont Palliser Hotel?

    Additional fees may apply for parking, pets, the spa, room service, and certain concierge or event services.

Sustainability

  • What safety and cleanliness measures are in place at the Fairmont Palliser Hotel?

    The Fairmont Palliser implements enhanced cleaning standards, social distancing, and provides hand sanitiser, as part of a health and safety initiative.

  • Does the Fairmont Palliser Hotel have commitments regarding the environment and sustainability?

    The hotel implements environmental management practices, including reducing plastics, limited housekeeping options, and professional cleaning products.

  • Can daily housekeeping be declined to reduce water and product consumption at the Fairmont Palliser Hotel?

    Contact the concierge to confirm the arrangements for the day.

  • Does the Fairmont Palliser Hotel offer dining options that highlight local or sustainable products?

    Contact the concierge to confirm the arrangements for the day.

The Concierge answers — Fairmont Palliser Hotel

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Calgary airport and the Fairmont Palliser Hotel?

    The concierge can organise private transfers by car or limousine between Calgary International Airport and the hotel, as well as chauffeur services for the duration of the stay.

  • Can the concierge take care of booking a taxi or rideshare early in the morning for my flight?

    The concierge can book taxis, rideshares, or direct guests to the C-Train and suitable shuttles based on arrival or departure times.

  • Is it possible to book a limousine with personalised greeting at the airport to reach the hotel?

    It is recommended to contact the concierge to arrange a limousine service with personalised greeting and luggage assistance at the airport.

  • Can you indicate the best long-term parking option near the airport from the hotel?

    The concierge can advise on long-term parking, rates, and the quickest routes from the hotel to the airport or train stations.

  • Can the concierge book a rental car delivered to the hotel for visiting Banff and the Rockies?

    The concierge can arrange for a rental car to be delivered directly to the Fairmont Palliser Hotel and assist with routes to the Rockies.

Restaurant Reservations

  • Can you book a table for dinner at the Hawthorn restaurant or another fine dining restaurant in Calgary?

    Reservations are made through the concierge, who can secure tables at the hotel's Hawthorn restaurant and at the best fine dining establishments in Calgary.

  • Can the concierge recommend a vegetarian or vegan restaurant near the hotel and handle the reservation?

    The concierge can suggest and reserve restaurants that cater to vegetarian, vegan, or gluten-free diets, close to the Fairmont Palliser.

  • Is it possible for the concierge to organise a birthday dinner or a business meal at the hotel's restaurant?

    It is recommended to contact the concierge to organise a birthday dinner or a business meal with special menus within the hotel.

  • Can you help me book a weekend brunch at the Fairmont Palliser Hotel or at a nearby restaurant?

    The concierge can reserve weekend brunches and provide information on service hours and available options at the Fairmont Palliser Hotel.

Spa Bookings

  • Can the concierge book a spa treatment or massage for me during my stay?

    Reservations are made through the concierge, who can schedule spa treatments, massages, and coordinated access to the pool and wellness centre.

  • Is it possible to book a spa and wellness package combining several treatments at the hotel?

    The concierge can arrange wellness packages including multiple treatments, spa access, and possibly a meal offer within the hotel.

  • Can you organise a couples massage session at the Fairmont Palliser Hotel spa?

    It is recommended to contact the concierge to check the availability of couples treatments and organise a simultaneous experience at the spa.

Excursions & Cultural Visits

  • Can the concierge organise a guided tour of Calgary departing from the hotel?

    The concierge can offer guided tours of Calgary, including the historic district, Calgary Tower, and the main museums.

  • Can you organise a day trip to the Canadian Rockies departing from the hotel?

    The concierge can book day trips to Banff, Lake Louise, or the Rockies with transportation from the Fairmont Palliser Hotel.

  • Is it possible for the concierge to book tickets for the Calgary Stampede or Calgary Tower?

    The concierge can obtain tickets for the Calgary Stampede, Calgary Tower, or Calgary Zoo and advise on the best visiting times.

  • Can you help me organise a tour focused on the history and architecture of the Fairmont Palliser Hotel and its neighbourhood?

    The concierge can recommend themed tours on the railway history and heritage of the Fairmont Palliser and Calgary.

Special Occasions

  • Can the concierge prepare a romantic setup in the room for a marriage proposal?

    The concierge can organise a romantic room decoration with flowers, champagne, and petals according to the clients' wishes.

  • Can you organise a personalised birthday cake delivered to the restaurant or in the room?

    It is recommended to contact the concierge to arrange a personalised cake, candles, and a special attention for a birthday.

  • Is it possible to hire a photographer or musicians for a private celebration at the Fairmont Palliser Hotel?

    The concierge can coordinate a photographer, musicians, or special performances for a celebration or private event at the hotel.

Shopping & Luxury Services

  • Can you indicate the best luxury boutiques and high-end shopping centres around the Fairmont Palliser Hotel?

    The concierge can recommend luxury boutiques, jewellery stores, and high-end shopping centres located within walking distance of the hotel.

  • Can the concierge book a personal shopper for a bespoke shopping session in the city?

    The concierge can arrange personal shopper or stylist services at certain partner boutiques in Calgary.

Family Activities

  • Can you recommend and organise child-friendly activities departing from the hotel?

    The concierge can suggest a family activity programme including Calgary Zoo, interactive museums, and child-friendly parks.

  • Can the concierge help me find a babysitting or childcare service during my stay?

    The concierge can provide information on available childcare services through licensed external providers.

Personalized Experiences

  • Can you design a personalised two-day itinerary to explore Calgary and its surroundings while staying at the Fairmont Palliser Hotel?

    The concierge can create tailored itineraries combining gastronomy, culture, shopping, and nature based on clients' interests.

  • Can the concierge organise a professional photo shoot in the historic lobby and iconic spaces of the hotel?

    It is recommended to contact the concierge to arrange a professional photo shoot in the hotel's iconic and historic spaces.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits