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5★ · Jasper

Fairmont Jasper Park Lodge

1 Old Lodge Rd, Jasper, AB T0E 1E0, Canada, Jasper

4.54.5/55,209 reviews · Google rating
  • In the heart of the Rockies in Jasper
  • Immersive stay surrounded by nature
  • Wide range of outdoor activities
  • Opportunities to spot local wildlife

Hotel 5-star in Jasper, Canada, in the heart of Jasper, featuring a Rocky Mountains setting, outdoor activities and sustainability focus.

Is breakfast included at Fairmont Jasper Park Lodge?

Breakfast is available at the hotel.

Whether it is included usually depends on the rate, package and stay dates.

It is best to check your booking details or ask the concierge before arrival.

Does Fairmont Jasper Park Lodge have a hot tub?

A hot tub is not confirmed among the hotel facilities listed here.

The concierge can clarify which wellness facilities are available for your stay.

If this matters to you, it is worth confirming before booking.

What is the best time to stay at Fairmont Jasper Park Lodge?

The best time depends on the kind of stay you want: active nature, wildlife watching or a quieter break.

Early starts from the lodge are especially rewarding before the area becomes busier.

In busier periods, it is sensible to plan ahead and let the concierge help structure your days.

A word from the Concierge

Fairmont Jasper Park Lodge through the Concierge's eyes

Fairmont Jasper Park Lodge is located in Jasper, Canada, amidst the stunning landscapes of the Rocky Mountains. This 5★ hotel, a Fairmont property, offers an immersive experience in nature. Guests enjoy a picturesque setting, perfect for rejuvenation. Outdoor activities abound, ranging from hiking to wildlife spotting.

What sets this hotel apart is its warm and welcoming atmosphere. Guests appreciate the attentive service and commitment to sustainability. The building blends seamlessly into its natural surroundings, creating a relaxing ambiance. Families and couples find a space conducive to both relaxation and adventure.

Before your visit, note that the hotel caters to various types of stays. Whether traveling for business, with family, or as a couple, you will find satisfaction here. The peak season runs from June to September, with pleasant temperatures. Be sure to book your activities in advance to make the most of your stay.

_My tip from the Concierge: explore nearby hiking trails to experience the natural beauty of the area._

Why choose Fairmont Jasper Park Lodge?

Fairmont Jasper Park Lodge is an exceptional address in Jasper, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • In the heart of the Rockies in Jasper
  • Immersive stay surrounded by nature
  • Wide range of outdoor activities
  • Opportunities to spot local wildlife
  • Commitment to sustainability

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Hike from the lodge

    One of the most rewarding experiences in Jasper is to set out early, directly from the lodge or its immediate surroundings, and reach the mountain scenery before the day grows busier. The appeal is not purely physical: it is about feeling the freshness of the morning, watching the light shift across the ridgelines and entering the territory gradually. It suits both active travellers and those who simply wish to experience nature more deeply.

    IncontournableIncluded in your stay
  • Respectful wildlife watching

    Jasper offers genuine opportunities to glimpse local wildlife, provided one adopts the right attitude: patience, discretion and absolute respect for distance. From the lodge, this experience adds another layer to the stay, reminding guests that they are in a living environment rather than a staged backdrop. It is especially rewarding with concierge guidance on the best times of day and suitable areas to favour without disturbing the surroundings.

    NatureIncluded in your stay
  • Breakfast before exploration

    In the Rockies, breakfast is not merely a prelude: it sets the tone for the day. Taken before an early departure, it supports the energy of travel, allows guests to organise their route calmly and already extends the pleasure of being there. At Fairmont Jasper Park Lodge, this experience is at its best when followed by a day of walking, discovery or contemplation, with the sense that the stay begins in earnest from the very first hours.

    Included in your stay
  • A quiet return after a day outdoors

    One of the most appreciable luxuries here is returning to the lodge after several hours in the open air and immediately finding comfort, warmth and a calmer rhythm. A refreshed room, turndown service and a pause before dinner all form part of the experience. This sequence turns an active day into a genuinely restorative stay, with no break between adventure and rest.

    Slow travelIncluded in your stay
  • Tailored nature day with concierge support

    To make the most of Jasper, it is often preferable to shape a coherent day rather than improvise at the last minute. The concierge can help align timings, outdoor activities, travel time and pauses according to your travel style. This is especially valuable in high season, when certain activities need to be booked in advance and when the smoothness of the programme genuinely affects the quality of the stay.

    Sur mesureReservation required
  • Immersive stay in the heart of the Rockies

    More than a single activity, this experience captures the spirit of Fairmont Jasper Park Lodge: spending a few days within a major landscape, alternating exploration and retreat, and allowing nature to shape the rhythm of the stay. It particularly suits travellers seeking not an accumulation of things to do, but a more attentive presence to place. It is a way of travelling in which hotel comfort serves above all to help one inhabit the territory more fully.

    SignatureReservation required

Restaurants & bars

7 on-site dining venues.

  • Stanley's Kitchen & Bar

    Restaurant

    Highlights

    • Canadian
    • blending Canadian flavors, steakhouse classics, and mountain views.
    Practical information

    The concierge’s wordFor a table that gets it just right, head to Stanley's Kitchen & Bar: Canadian flavors, steakhouse classics, and mountain views.

  • Orso Trattoria

    Restaurant

    Highlights

    • Italian
    • Modern Italian fare with fresh ingredients and beautiful views of Lac Beauvert.
    Practical information

    The concierge’s wordFor a contemporary Italian dinner, book Orso Trattoria and ask for a table overlooking Lac Beauvert.

  • The Great Hall Gastropub

    Restaurant

    Highlights

    • Canadian gastropub
    • Enjoy a classic lodge setting with modern Canadian gastropub fare at the heart of Fairmont Jasper Park Lodge.
    Practical information

    The concierge’s wordFor an easy, reliable choice, head to The Great Hall Gastropub: a classic lodge setting meets modern Canadian gastropub fare.

  • The Emerald Lounge

    Lounge

    Highlights

    • Step into The Emerald Lounge, where the grand fireplace is the heart of our charm.
    Practical information

    The concierge’s wordAt The Emerald Lounge, settle in by the grand fireplace: that’s where the place’s charm truly comes alive.

  • Thompson's Terrace

    Highlights

    • the perfect stop for coffee, sandwiches, beverages, and anything you might need for your perfect round.
    Practical information

    The concierge’s wordFor your round, stop by Thompson's Terrace: coffee, sandwiches, beverages, and the essentials are all there, without fuss.

  • Edith Cavell

    Restaurant

    Highlights

    • European
    • die Küche aber ist ohne Frage auf Gourmet-Niveau und serviert ebenso europäische Foie gras wie kanadischen Büffel und Wild
    Practical information

    The concierge’s wordAt Edith Cavell, expect truly gourmet European cooking, from foie gras to beautifully prepared Canadian bison and game.

  • Cavell's Restaurant & Terrace

    Restaurant

    Highlights

    • Gourmet
    • mixing old world foie gras with Canadian buffalo and venison
    Practical information

    The concierge’s wordAt Cavell’s, go for a plate that brings together old-world foie gras, Canadian buffalo, and venison—it’s the signature move not to miss.

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Year opened
1922 (Wikidata)

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 16:00
Check-out
Until 11:00

Pets

Pets are welcome (50 € fee).

A $50 fee per room, per night will be applied regardless of the number of pets staying with you. This fee includes the use of water bowls and dog beds, and covers a deep cleaning service for your room upon departure.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 1 Old Lodge Rd, Jasper, AB T0E 1E0, Canada

View on the map

Official website

Google listing

Guest reviews

4.5 / 5 · 5,209 reviews

5/5Friedrich Mendoza

Caitlin, lachlann and cassidy R. Great Paddle Boat Experience! We had a wonderful time with the paddle boat activity. The staff were friendly, helpful, and provided excellent service from start to finish. The paddle…

3/5Steve Leker

Frixie was our server for breakfast in Orso and she was fabulous! The avocado toast and omelet were both excellent. We tried the bar in the Lodge upon arrival as there were wardrobed staff working yet it was not open…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 6 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • The Jasper Planetarium & dark sky telescope toursTourist attraction

    on site · 1 min walk

    Tourist attraction just a minute's walk away, offering tours focused on astronomy and starry skies.

    Practical information

    The concierge’s wordA 1-minute walk away, it’s a lovely evening break if you’re in the mood for astronomy and looking up at starry skies.

  • Lac BeauvertTourist attraction

    813 m · 10 min walk

    Beauvert Lake, a tourist site to explore, offering natural landscapes and outdoor activities.

    Practical information

    The concierge’s wordFor a nature break in Jasper, Lac Beauvert is well suited to a peaceful walk and some time in the open air.

  • Two Brothers Totem PoleHistoric landmark

    1.8 km · 3 min by car

    Historical site 1.8 km away, featuring an iconic totem of the local culture.

    Practical information

    The concierge’s wordFor a cultural break in Jasper, make a detour to this historic site and its totem emblematic of local culture.

  • Jasper Park Baptist ChurchChurch

    1.8 km · 3 min by car

    Religious building 1.8 km away, providing a space for prayer and reflection.

    Practical information

    The concierge’s wordIf you're after a quiet pause, Jasper Park Baptist Church, 1.8 km away, offers a simple setting for prayer and reflection.

  • Jasper Park Information CentreTourist attraction

    1.8 km · 3 min by car

    Visitor center 1.8 km away, providing information about Jasper National Park and its activities.

    Practical information

    The concierge’s wordStop by early in your stay to get oriented with Jasper National Park activities and plan a day at the right pace.

  • Cubz Play CaféTourist attraction

    2.0 km · 3 min by car

    Cubz Play Café, an indoor playground for children, perfect for family entertainment.

    Practical information

    The concierge’s wordHandy with children, Cubz Play Café offers a playful indoor break for family time in Jasper.

  • Jasper Art GalleryArt gallery

    2.0 km · 3 min by car

    Art gallery located 2019 meters away, showcasing contemporary and local artworks.

    Practical information

    The concierge’s wordFor a cultural break in Jasper, head to Jasper Art Gallery to discover a selection of contemporary and local works, ideal in the early afternoon.

  • Our Lady of Lourdes Catholic ChurchChurch

    2.1 km · 4 min by car

    Religious building located 2,053 meters away, providing a place for worship and reflection.

    Practical information

    The concierge’s wordFor a quiet reflective break in Jasper, Our Lady of Lourdes Catholic Church offers a simple, peaceful setting, ideal for a calm pause.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Commemoration ParkPark

    1.9 km · 3 min by car

    Commemoration Park, a park providing green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break in Jasper, head to Commemoration Park when you feel like slowing down and simply enjoying nature.

  • Centennial ParkPark

    2.2 km · 4 min by car

    Centennial Park, a park providing green spaces to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break in Jasper, head to Centennial Park when you feel like unwinding and simply enjoying nature.

  • Jasper Off-leash ParkPark

    2.3 km · 4 min by car

    Dog park providing a secure space for pets to run freely.

    Practical information

    The concierge’s wordHandy if you're traveling with a dog: this secure park gives them a proper break to run and burn off energy freely.

  • Lake Edith and Lake AnnettePark

    2.4 km · 4 min by car

    Edith and Annette Lakes, two natural parks providing spaces for relaxation and outdoor activities.

    Practical information

    The concierge’s wordFor a nature break in Jasper, Lake Edith and Lake Annette are well suited to a calm moment of relaxation or outdoor leisure.

  • Jasper Municipal Bike ParkPark

    3.0 km · 5 min by car

    Adventure sports park featuring facilities for biking and other outdoor activities.

    Practical information

    The concierge’s wordIf you feel like moving, this park is well suited for a bike-and-outdoors break with an active feel.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • Does the hotel have parking?

    A self-parking facility is available free of charge for guests, with a valet service charged at approximately 45 CAD per night, plus taxes.

  • What are the check-in and check-out times at the Fairmont Jasper Park Lodge?

    Check-in starts at 4 PM and check-out must be completed by 11 AM.

  • Can I check in early?

    Early check-in may be granted depending on availability on the day; it is recommended to request it in advance from the reservations department or at the reception.

  • Can a late check-out be requested at the Fairmont Jasper Park Lodge?

    A late check-out may sometimes be offered for an additional fee, subject to availability on the day; requests should be made at the reception.

Location & Access

  • Where is the Fairmont Jasper Park Lodge located in Jasper?

    The Fairmont Jasper Park Lodge is located at 1 Old Lodge Road, by Lake Beauvert, a few minutes' drive from the centre of Jasper, Alberta, Canada.

  • What is the distance between the hotel and the airport?

    The hotel is approximately 389 km from Edmonton International Airport, which is about a 4-hour drive.

  • What are the main access methods to reach the Fairmont Jasper Park Lodge?

    The hotel can be reached by car via Highway 16, by VIA Rail train to Jasper, or by bus/shuttle from certain major cities in Western Canada.

  • Is there a shuttle between the hotel and the centre of Jasper?

    A local shuttle operates between the Fairmont Jasper Park Lodge and downtown Jasper at certain times; schedules and frequencies vary by season.

  • Are airport transfers offered?

    The hotel does not systematically offer shared shuttles to airports; the concierge can assist in arranging taxis or private transfers according to your needs.

Rooms & Amenities

  • What type of accommodation does the Fairmont Jasper Park Lodge offer (rooms, cabins, suites)?

    The Fairmont Jasper Park Lodge consists of a main building and numerous cabins and rooms spread over a 700-acre estate by Lake Beauvert.

  • What amenities can be found in the rooms at the Fairmont Jasper Park Lodge?

    Rooms generally feature a private bathroom, television, coffee/tea machine, and toiletries, with amenities varying according to the chosen category.

  • Does the hotel provide baby cots or extra beds for children?

    Baby cots and extra beds can be provided free of charge by room service, subject to availability and compatibility with the room type.

  • Are there accessible rooms for people with reduced mobility at the Fairmont Jasper Park Lodge?

    Fully accessible rooms, featuring walk-in showers, ramps, and specific amenities, are available in the main building of the lodge.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge for guests throughout the hotel, including in the rooms and public areas.

  • What services or activities are included in the stay due to the resort fees?

    Access to the fitness centre is included and available 24/7 for guests, as well as various activities included in the resort fees.

  • Does the hotel offer a storage service for skis or sports equipment?

    A ski storage service is offered free of charge at the Bell Desk, as skis are not allowed in the rooms.

  • What are the main concierge services available at the Fairmont Jasper Park Lodge?

    A concierge and Royal Service are available to organise activities, transportation, special requests, and answer questions related to the stay.

Dining

  • What type of breakfast is offered?

    Breakfast is generally served as a buffet or à la carte, with hot and cold options; it is not always included in the rate and depends on your booking offer.

  • What restaurants are available at the Fairmont Jasper Park Lodge?

    Several restaurants and lounges are available on-site, including a main dining room, a lounge, and seasonal offerings; some serve local cuisine while others offer specialties like sushi.

  • Are there special offers for children's meals in the hotel's restaurants?

    Children under 5 eat for free in certain hotel restaurants, and those aged 6-12 receive a 50% discount, subject to current conditions.

  • Does the hotel offer vegetarian options or options suitable for special diets?

    Vegetarian options and some dishes suitable for dietary restrictions are generally available; it is recommended to inform your needs when booking at the restaurant.

Spa & Wellness

  • What types of treatments are offered at the Fairmont Jasper Park Lodge spa?

    The Fairmont Spa offers massages, body treatments, facials, and access to wellness facilities, according to a detailed treatment menu.

  • Is access to the spa and wellness facilities included in the room price?

    Access to fitness facilities is free, while spa treatments are charged separately; some packages may include spa credits depending on the offer booked.

  • Does the Fairmont Jasper Park Lodge have hot tubs or a hot tub?

    A heated outdoor pool is available near the main building, as well as hot tubs accessible to guests, according to posted hours.

  • Should the Fairmont Jasper Park Lodge spa be booked in advance?

    It is recommended to book treatments in advance, especially during peak season, via the concierge or directly with the Fairmont Jasper Park Lodge spa.

Activities & Leisure

  • Does the hotel have a pool?

    The hotel has a large heated outdoor pool with mountain views, considered one of the most pleasant in Jasper.

  • What recreational activities are offered on-site at the Fairmont Jasper Park Lodge?

    The resort offers a renowned golf course, numerous hiking trails nearby, water activities on Lake Beauvert, as well as a fitness centre open 24 hours a day.

  • Are there outdoor activities accessible directly from the hotel?

    Seasonal activities such as ice skating, campfires, canoe or bike rentals may be offered, depending on the time of year and weather.

  • Can you go hiking directly from the Fairmont Jasper Park Lodge?

    Guests can enjoy hiking trails around Lake Beauvert and the lodge grounds, as well as longer walks in Jasper National Park.

  • Is the Fairmont Jasper Park Lodge a historic hotel and since when has it existed?

    Fairmont Jasper Park Lodge is a historic hotel that has been open since the early 20th century and retains a collection of restored cabins and heritage buildings.

  • Is the Fairmont Jasper Park Lodge a good hotel choice in Jasper for a first stay?

    Fairmont Jasper Park Lodge is considered one of the most iconic hotels in Jasper, appreciated for its lakeside setting, golf, and year-round activities, according to many traveller reviews.

Family & Kids

  • Is the Fairmont Jasper Park Lodge suitable for families with children?

    Cots are available free of charge and the restaurants offer benefits for children's meals, making the hotel suitable for family stays.

  • Is there a babysitting or childcare service offered by the hotel?

    The hotel can refer to an external provider, My Jasper Nanny, for childcare services, as internal babysitting is currently not available.

  • What family activities are offered at the Fairmont Jasper Park Lodge?

    Some on-site activities and entertainment are specifically designed for families and children, especially during holiday periods and depending on the season.

Pets

  • Are pets allowed at Fairmont Jasper Park Lodge?

    Pets are accepted at Fairmont Jasper Park Lodge, subject to a fee of approximately 50 CAD per room per night, regardless of the number of pets.

  • What are the conditions for staying with a dog at Fairmont Jasper Park Lodge?

    Pets are welcome in certain designated rooms and areas; bowls and dog beds are provided, but restrictions apply in some indoor spaces.

  • Are there specific restrictions for pets due to Jasper National Park?

    Due to the location in a national park, specific rules apply to pets (leash required, restricted areas); it is advisable to check the guidelines of Jasper National Park.

Accessibility

  • Does Fairmont Jasper Park Lodge have wheelchair accessible rooms?

    Two fully accessible rooms are located in the main building, featuring walk-in showers, grab bars, lowered sinks, and easy access.

  • Are the hotel’s common areas easily accessible for people with reduced mobility?

    Several common areas, including certain entrances and restaurants, have ramps or facilities to facilitate access for people with reduced mobility.

  • Are there reserved parking spaces and assistance for disabled persons?

    Accessible parking spaces are located near the main entrances, and valet service can assist guests with reduced mobility.

Billing & Policies

  • What additional fees (resort fee) are added to the room price at Fairmont Jasper Park Lodge?

    A resort fee of approximately 65 CAD per room per night, plus taxes, is applied in addition and covers various services and activities.

  • What is the hotel’s cancellation policy?

    Cancellation conditions vary depending on the rate and booking intermediary; some offers are flexible, while others are non-refundable, to be checked on your confirmation.

  • Are there any accommodation taxes to pay?

    The federal GST and the Provincial Hotel Tax are added to the room rate and the resort fee; specific taxes may apply according to Alberta legislation.

  • What payment methods are accepted at the Fairmont Jasper Park Lodge?

    Payments can generally be made by major credit card and sometimes in cash; a credit card is required upon arrival for the security deposit.

  • Which hotel group does the Fairmont Jasper Park Lodge belong to?

    Fairmont Jasper Park Lodge is part of the Fairmont Hotels & Resorts brand, which is integrated into the Accor group, an international hotel company.

Sustainability

  • Does the Fairmont Jasper Park Lodge implement sustainability initiatives?

    The establishment undertakes various waste reduction and energy efficiency actions, in accordance with the environmental standards of the national park and the Fairmont-Accor group.

  • How does the hotel contribute to the protection of the environment in Jasper National Park?

    The hotel encourages exploring the park without a car via trails, non-motorised activities, and information on best practices to minimise impact on local wildlife and flora.

  • Does the Fairmont Jasper Park Lodge have electric vehicle charging stations?

    Electric vehicle charging stations, including two Tesla chargers, are available on-site for guests, on a first-come, first-served basis.

The Concierge answers — Fairmont Jasper Park Lodge

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Edmonton airport and the Fairmont Jasper Park Lodge?

    The concierge can organise a private transfer to/from Edmonton or Calgary airport, as well as regional transfers with a driver or shuttle, depending on availability and your budget.

  • How can I organise my transfer between Jasper station and the Fairmont Jasper Park Lodge?

    The concierge can book a shuttle or private vehicle to Jasper station and advise on the schedules of VIA Rail or Rocky Mountaineer trains according to your itinerary.

  • Can you help me rent a car delivered directly to the hotel?

    The concierge can arrange a car rental with agencies in Jasper or organise the delivery of the vehicle directly to the Fairmont Jasper Park Lodge.

  • Is it possible to book a chauffeur-driven transport between Banff and the Fairmont Jasper Park Lodge?

    The concierge can suggest scenic routes between Banff and Jasper and arrange for a private driver or a sightseeing shuttle along the Icefields Parkway.

Restaurant Reservations

  • Can you reserve a table in the main restaurant of the Fairmont Jasper Park Lodge for a specific dinner time?

    Reservations are made through the concierge, who can advise on the best time slots and book at the resort's restaurants such as The Emerald Lounge, Orso Trattoria, or The Great Hall.

  • How can I organise a romantic dinner with a view of Lake Beauvert at the hotel restaurant?

    The concierge can arrange a romantic dinner with a view of the lake, select the ideal room, and note special requests (private table, bouquet, cake, specific menu).

  • Can you recommend and book a restaurant in downtown Jasper for an evening?

    The concierge can recommend and book the best dining spots in Jasper for brunch or dinner, taking into account your budget and dietary restrictions.

Spa Bookings

  • Is it possible to book a couple's treatment at the Fairmont spa for the weekend?

    Reservations are made in advance through the concierge, who can block two practitioners simultaneously based on availability at the Fairmont Spa.

  • How can I book a relaxing massage at the end of the day after a hike?

    The concierge can suggest the quietest time slots, recommend a signature massage, and check availability before or after your excursions.

  • Can you organise a complete half-day spa at the Fairmont Jasper Park Lodge?

    The concierge can create a customised spa itinerary including massages, facials, and access to facilities, tailored to your length of stay.

Excursions & Cultural Visits

  • Can you organise a guided day trip to Jasper National Park from the hotel?

    The concierge can book a guided trip to Athabasca Glacier, Icefields Parkway or Maligne Lake with transport included from the hotel.

  • How can one book a wildlife viewing tour (elk, bears, etc.) around Jasper?

    The concierge can suggest wildlife viewing tours at dawn or dusk, with a local guide and an itinerary tailored to the seasons.

  • Can you recommend and organise a tour of the village of Jasper and its historical points of interest?

    The concierge can suggest cultural walks, tours of Jasper's centre, and provide advice on local events and ongoing exhibitions.

Special Occasions

  • Is it possible to prepare a romantic surprise in the room for a wedding anniversary?

    The concierge can arrange a romantic arrival with petals, a bottle of wine or champagne, and a personalised message in the room before your check-in.

  • Can you organise a small birthday party on-site with cake and decorations?

    The concierge can coordinate the setup of a personalised cake, decorations, and possibly a private space in a hotel restaurant.

  • How can one organise a marriage proposal at Fairmont Jasper Park Lodge with the hotel's assistance?

    The concierge can assist in organising a discreet marriage proposal, with location choice, photographer, and tailored staging.

Shopping & Luxury Services

  • Can you recommend luxury or local art shops in Jasper and arrange transportation?

    The concierge can recommend high-end shops in Jasper, outdoor stores, and local art galleries, and arrange round-trip transportation.

  • Is it possible to have a bouquet of flowers or a gift delivered to the room before our arrival?

    The concierge can assist in purchasing and delivering flowers, champagne, or a gift to the room in coordination with local shops.

  • Can you organise a professional photo shoot at Fairmont Jasper Park Lodge?

    The concierge can provide contacts for professional photography services for a shoot by the lake or in the park, depending on the weather and permits.

Family Activities

  • What family activities does Fairmont Jasper Park Lodge offer during school holidays?

    The concierge can provide the programme of seasonal activities for children and families, and direct towards included or paid options depending on the period.

  • Can you recommend easy outdoor activities with young children around the hotel?

    The concierge can advise on easy hikes, canoe outings, or bike rides suitable for children, with equipment rental available if necessary.

  • Is it possible to arrange a babysitting service for an evening at the hotel restaurant?

    The concierge can provide information on external babysitting services available in Jasper and give contact details for regular providers, in accordance with local regulations.

Personalized Experiences

  • Can you create a personalised 3-day itinerary at the Fairmont Jasper Park Lodge and in the park?

    The concierge can create a tailored itinerary combining hiking, spa, dining, and water activities based on your interests and the season.

  • How can a customised romantic getaway be organised at the Fairmont Jasper Park Lodge?

    The concierge can assist in planning a romantic escape with spa schedules, restaurant reservations, and suggestions for sunset viewpoints.

  • Is it possible to book a private guide for a hike or a sunrise photo outing?

    The concierge can arrange private experiences such as a dedicated hiking guide, a canoe lesson, or a sunrise photo outing, subject to availability.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits