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5★ · Edmonton

Fairmont Hotel Macdonald

10065 100 St NW, Edmonton, AB T5J 0N6, Canada, Edmonton

4.54.5/53,480 reviews · Google rating
  • In the heart of Edmonton
  • Historic Fairmont architecture
  • Elegant, welcoming setting
  • Well suited to business stays

Hotel 5-star in Edmonton, Canada, in the heart of Edmonton, featuring historic architecture, attentive service and elegant setting.

Where is Fairmont Hotel Macdonald in Edmonton?

Fairmont Hotel Macdonald is in the heart of Edmonton, in a practical location for exploring the city.

Several cultural venues are within walking distance, including the Citadel Theatre, the Winspear Centre and the Art Gallery of Alberta.

How much is brunch at Fairmont Hotel Macdonald?

Brunch pricing can vary by season, date and the current offering.

The simplest approach is to check the restaurant for your preferred date or contact the concierge for stay-specific options.

What restaurants and bars are at Fairmont Hotel Macdonald?

The hotel has two on-site venues: The Harvest Room and the Confederation Lounge.

Breakfast is also available, which is practical before a day in the city or a business meeting.

A word from the Concierge

Fairmont Hotel Macdonald through the Concierge's eyes

Located in Edmonton, the Fairmont Hotel Macdonald offers a refined experience. This 5★ hotel sits in the heart of the city, close to local attractions. The establishment, emblematic of the Fairmont brand, stands out for its historic architecture and attentive service. The overall atmosphere evokes luxury and comfort, ideal for travelers seeking a relaxing getaway. What distinguishes this hotel is its warm ambiance and elegant setting, conducive to relaxation. Business travelers will also appreciate the facilities tailored to their needs. Before you go, know that this hotel is perfect for couples and families. The proximity to tourist sites makes it a wise choice for those wishing to explore Edmonton. Seasonality may influence your stay, so check local events when booking. _My tip from the Concierge:_ consider booking in advance to secure your stay during peak periods.

Why choose Fairmont Hotel Macdonald?

Fairmont Hotel Macdonald is an exceptional address in Edmonton, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • In the heart of Edmonton
  • Historic Fairmont architecture
  • Elegant, welcoming setting
  • Well suited to business stays
  • Ideal for couples and families

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Business & events

4
  • Business centre
  • Meeting rooms
  • Private events
  • Ballroom

Accessibility

1
  • Elevator

Other amenities

20
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service
  • Wedding services

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast in the heart of Edmonton

    Beginning the day in a grand historic house immediately changes the tone of a stay. This experience focuses on the pleasure of an unhurried morning in elegant surroundings before heading out to explore the city or attend a meeting. It suits couples on a city break just as well as business travellers wishing to turn a simple breakfast into a genuine pause.

    Idéal en début de séjourIncluded in your stay
  • Romantic escape in a historic address

    Fairmont Hotel Macdonald naturally lends itself to a stay for two thanks to its characterful architecture, welcoming atmosphere and central location. The experience is about inhabiting the hotel as the setting for an urban interlude: a gentle arrival, time in the room, dinner on site or in the city, then a return to the calm of a grand house. Especially well suited to marking an occasion or simply slowing the pace.

    Pour couplesReservation required
  • Seamless business stay

    Designed for business travellers, this experience draws on the hotel’s most practical strengths: a central location, 24-hour front desk and concierge, reliable services and a setting suited to balancing work with recovery. The aim is not to dramatise business travel, but to make it smoother, more comfortable and better paced from arrival to departure.

    Business friendlyIncluded in your stay
  • Family city weekend

    For families, the appeal of a grand central address lies in ease of organisation. This experience highlights the ability to explore Edmonton while keeping an elegant, reassuring and stable base. Between outings, meals and moments of rest, the hotel acts as a comfortable anchor that keeps the stay from becoming unnecessarily complicated.

    Pour famillesReservation required
  • Tailored concierge guidance for Edmonton

    Making use of a concierge available at all hours allows guests to understand the city better and use their time more effectively. This experience is about relying on the team to shape a realistic programme according to the length of stay, the season and current preferences. It is especially useful for a first visit, but also for returning travellers wishing to refine their plans without wasting time.

    Avec assistance conciergeReservation required
  • Returning to calm in a grand house

    After a day of meetings, visits or walks in the city, one of the true signatures of the stay is returning to the hotel. This experience highlights that transition: coming back to a prepared room, enjoying turndown service, slowing the pace and allowing the historic architecture to have its effect. A simple yet very accurate way to appreciate the comfort of a heritage five-star hotel.

    Included in your stay

Restaurants & bars

2 on-site dining venues.

  • The Harvest Room

    Restaurant

  • Confederation Lounge

    Lounge

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Year opened
1915 (Wikidata)
Architects
Ross et Macdonald, Ross and Macdonald (Wikidata)
Heritage designations
ressource historique municipale (Wikidata)

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

Cancel Before 6 Pm Same Day

Free cancellation up to 6 hours before arrival

Pets

Pets are welcome at no extra charge.

Additional Fee for Pets

Wi-Fi

Wi-Fi available as a paid add-on. Ask the front desk for details.

Location & access

Address: 10065 100 St NW, Edmonton, AB T5J 0N6, Canada

View on the map

Official website

Google listing

Guest reviews

4.5 / 5 · 3,480 reviews

5/5Kim

Had a wonderful stay at this beautiful hotel for Mother’s Day. I was greeted by a wonderful young lady at the front desk named Amran, who took the utmost care of my mother and I. She gave us a free room upgrade and…

3/5Luis Ramirez

Stayed in a Gold room for three nights for our Wedding Anniversary. We were looking forward to a Gold floor room and the lounge. I think we got the smallest room on the floor. The lounge was nice but the food was not…

5/5Tiffany W

Had a great experience here again. Was my second time staying and this time we did two nights. The rooms are spacious and comfortable. We had a nice river view this time. Staff are friendly and helped take photos for…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 8 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Citadel TheatrePerforming arts

    322 m · 4 min walk

    Performance arts theater four minutes' walk away, offering a variety of artistic performances.

    Practical information

    The concierge’s wordA 4-minute walk away, Citadel Theatre offers an easy cultural break to slip into your evening if you’re in the mood for a show nearby.

  • Winspear CentrePerforming arts

    383 m · 5 min walk

    Concert hall five minutes' walk away, hosting various concerts and cultural events.

    Practical information

    The concierge’s wordFor an easy evening out, the Winspear Centre, a 5-minute walk away, offers a cultural break with concerts and events.

  • Art Gallery of AlbertaArt gallery

    509 m · 6 min walk

    Art gallery a six-minute walk away, showcasing contemporary and historical art exhibitions.

    Practical information

    The concierge’s wordA 6-minute walk away, the Art Gallery of Alberta offers a calm break between contemporary and historical art, ideal for mixing up a shopping or city outing.

  • Royal Alberta MuseumMuseum

    725 m · 9 min walk

    Museum a nine-minute walk away, showcasing the natural and cultural history of Alberta.

    Practical information

    The concierge’s wordA 9-minute walk away, the Royal Alberta Museum offers a calm break to explore Alberta’s natural and cultural history.

  • ICE DistrictTourist attraction

    755 m · 9 min walk

    Tourist attraction a nine-minute walk away, known for its sports and cultural events.

    Practical information

    The concierge’s wordA 9-minute walk away, ICE District is a great option if you want to soak up Edmonton’s energy around sports or cultural events.

  • Grand Villa CasinoTourist attraction

    798 m · 10 min walk

    Casino a ten-minute walk away, featuring a variety of games and entertainment options.

    Practical information

    The concierge’s wordFor a lively evening break, head to Grand Villa Casino, a 10-minute walk away, for varied gaming and entertainment.

  • St. Joseph's BasilicaChurch

    1.8 km · 3 min by car

    Religious building a seventeen-minute walk away, featuring remarkable architecture.

    Practical information

    The concierge’s wordFor a peaceful break, head to St. Joseph's Basilica, a 17-minute walk away, especially if you enjoy religious buildings with remarkable architecture.

  • La Cité francophoneArt gallery

    2.5 km · 4 min by car

    Cultural center 2.5 kilometers away, dedicated to promoting Francophone culture through exhibitions and events.

    Practical information

    The concierge’s wordFor a cultural break, head to La Cité francophone: its exhibitions and events offer a lovely glimpse into Edmonton’s Francophone culture.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Churchill SquarePark

    434 m · 5 min walk

    Park a five-minute walk away, providing a green space to relax and enjoy nature in an urban setting.

    Practical information

    The concierge’s wordA 5-minute walk away, Churchill Square offers an easy green break between plans, perfect for catching your breath in the middle of the city.

  • Louise McKinney Riverfront ParkPark

    634 m · 8 min walk

    Park an eight-minute walk away, providing green spaces to relax and enjoy nature in an urban setting.

    Practical information

    The concierge’s wordAn 8-minute walk away, Louise McKinney Riverfront Park offers a green pause to unwind and enjoy nature right in the city.

  • Muttart ConservatoryBotanical garden

    986 m · 12 min walk

    Botanical garden located 986 meters away, featuring a variety of plants and landscapes to explore.

    Practical information

    The concierge’s wordFor a nature break in Edmonton, Muttart Conservatory is well suited to a peaceful stroll among varied plants and different landscapes.

  • Queen Elizabeth ParkPark

    1.9 km · 3 min by car

    Queen Elizabeth Park, an urban park featuring green spaces and walking trails.

    Practical information

    The concierge’s wordFor a green break, head to Queen Elizabeth Park when you feel like stretching your legs and catching your breath between plans.

  • Parc VictoriaPark

    2.3 km · 4 min by car

    Victoria Park, an urban green space suitable for relaxation and outdoor activities.

    Practical information

    The concierge’s wordFor a green break between plans, Victoria Park is well suited to a relaxing moment or a bit of outdoor activity.

  • Emily Murphy ParkPark

    3.1 km · 5 min by car

    Park in Edmonton, providing green space for walking and relaxation.

    Practical information

    The concierge’s wordFor a green break in Edmonton, Emily Murphy Park is well suited to a quiet stroll or a moment to unwind.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at the Fairmont Hotel Macdonald Edmonton?

    Check-in generally starts at 3:00 PM and check-out is around 12:00 PM, according to information published by the establishment and several booking sites.

  • Can I check in early?

    Early check-in may be possible depending on room availability on the day of arrival; it is recommended to request it in advance at the reception.

  • Does the hotel offer a late check-out service at the Fairmont Hotel Macdonald?

    Contact the concierge to confirm the arrangements for the day.

  • Can I arrive late in the evening at the Fairmont Hotel Macdonald Edmonton?

    The hotel has a 24-hour reception to accommodate late arrivals and manage early departures, as stated by major booking sites.

  • Are airport transfers offered?

    Contact the concierge to confirm the current arrangements.

Location & Access

  • Where is the Fairmont Hotel Macdonald located in Edmonton?

    The Fairmont Hotel Macdonald is located at 10065 100 Street NW, in the heart of downtown Edmonton, overlooking the North Saskatchewan River valley.

  • Is the Fairmont Hotel Macdonald well located for visiting downtown Edmonton?

    The hotel is situated in downtown Edmonton, about a 10-minute walk from the shopping district and major urban attractions.

  • What is the distance between the hotel and the airport?

    Edmonton International Airport is approximately 30 to 35 km from the Fairmont Hotel Macdonald; the drive takes an average of 30 to 40 minutes depending on traffic.

  • Is there a shuttle or direct bus between the airport and the Fairmont Hotel Macdonald?

    Contact the concierge to confirm the arrangements for the day.

Rooms & Amenities

  • What amenities can be found in the rooms at the Fairmont Hotel Macdonald?

    Rooms generally feature a television, air conditioning, private bathroom, desk, and some offer views of the river valley and the city.

  • Does the Fairmont Hotel Macdonald offer rooms with river views?

    The hotel offers various categories of rooms and suites, some with panoramic views of the North Saskatchewan River, others overlooking downtown.

  • Are there smoking rooms or tobacco dedicated floors at the Fairmont Hotel Macdonald?

    Contact the concierge to confirm the details for the day.

  • Is Wi-Fi available in the hotel?

    The establishment offers Wi-Fi access throughout the property, including in rooms and common areas, according to major booking platforms.

  • Does the Fairmont Hotel Macdonald have allergy-friendly rooms?

    Contact the concierge to confirm the details for the day.

Included Services

  • Does the hotel have parking?

    On-site parking is indicated, with parking available on-site and valet service, according to information from the hotel and third-party sites.

  • Is internet access included in the room rate at the Fairmont Hotel Macdonald?

    Wi-Fi is generally included in the hotel offers, but some platforms indicate a paid access or premium options; the conditions depend on the type of booking.

  • Does the Fairmont Hotel Macdonald offer a business centre for work?

    The establishment offers a business centre, photocopying and work services, as well as meeting rooms for business clients.

  • Is the valet service included or charged extra at the Fairmont Hotel Macdonald Edmonton?

    Contact the concierge to confirm the details for the day.

Dining

  • What restaurants are available at the Fairmont Hotel Macdonald Edmonton?

    The Fairmont Hotel Macdonald has the Harvest Room restaurant, the Confederation Lounge, and offers a Sunday brunch in the Empire Ballroom.

  • What type of breakfast is offered?

    Breakfast is served at the Harvest Room and may include hot dishes, Canadian specialties, and buffet options, with additional charges depending on the rate type.

  • Is the Sunday brunch at the Fairmont Hotel Macdonald open to outside guests and what is its price?

    Contact the concierge to confirm the details for the day.

  • What does the Confederation Lounge at the Fairmont Hotel Macdonald offer?

    The Confederation Lounge serves cocktails, snacks and light meals in a setting with large windows and views of the surrounding area.

Spa & Wellness

  • What wellness facilities are available at the Fairmont Hotel Macdonald?

    A wellness area with an indoor pool, hot tub, gym and spa services is available in the hotel according to various reviews and descriptions.

  • Does the hotel have a pool?

    The hotel has an indoor pool, often described as a saltwater pool with a hot tub, accessible to guests during their stay.

  • Is there a sauna or steam room at the Fairmont Hotel Macdonald Edmonton?

    Contact the concierge to confirm the arrangements for the day.

  • Does the Fairmont Hotel Macdonald have a gym?

    The establishment offers a gym and health or spa services on site, according to information from major travel sites.

Activities & Leisure

  • What leisure activities can be enjoyed around the Fairmont Hotel Macdonald Edmonton?

    Guests enjoy the gardens and terraces with views of the valley, as well as the proximity to walking trails along the river.

  • Is the Fairmont Hotel Macdonald suitable for a leisure or romantic stay?

    The hotel regularly hosts brunches, events and weddings, making it a popular choice for leisure stays and special occasions in Edmonton.

  • Does the hotel offer entertainment or evening activities for guests?

    Contact the concierge to confirm the arrangements for the day.

  • Is the Fairmont Hotel Macdonald well located for cultural and sporting outings?

    Its downtown location allows easy access to museums, concert halls and major sporting events in Edmonton.

Family & Kids

  • Is the Fairmont Hotel Macdonald suitable for family stays?

    The Fairmont Hotel Macdonald welcomes families, with rooms that can accommodate stays with children and a pool that is popular with younger guests.

  • Are there baby cots or specific equipment for young children at the Fairmont Hotel Macdonald?

    Contact the concierge to confirm the arrangements for the day.

  • Does the Fairmont Hotel Macdonald offer a babysitting service?

    Contact the concierge to confirm the arrangements for the day.

  • What activities are available for children within the hotel?

    The indoor pool and outdoor gardens provide relaxing spaces suitable for families, under the responsibility of the parents.

Pets

  • Are pets allowed at the Fairmont Hotel Macdonald?

    Pets are allowed at the Fairmont Hotel Macdonald according to several booking sites and the official presentation.

  • Is there a size or weight limit for dogs at the Fairmont Hotel Macdonald Edmonton?

    Contact the concierge to confirm the arrangements for the day.

  • Is there an additional charge for accommodating pets at the Fairmont Hotel Macdonald?

    Contact the concierge to confirm the arrangements for the day.

Accessibility

  • Is the Fairmont Hotel Macdonald accessible to people with reduced mobility?

    Accessible rooms and disabled parking are mentioned, as well as adapted access for people with reduced mobility within the establishment.

  • Does the Fairmont Hotel Macdonald offer rooms with wheelchair-accessible bathrooms?

    Contact the concierge to confirm the arrangements for the day.

  • Are there hearing aids or devices for the hearing impaired at the Fairmont Hotel Macdonald?

    Contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • Which hotel group does the Fairmont Hotel Macdonald in Edmonton belong to?

    The Fairmont Hotel Macdonald belongs to the Fairmont Hotels & Resorts chain, a luxury brand integrated into the Accor group.

  • What are the average prices for a room at the Fairmont Hotel Macdonald Edmonton?

    Prices vary depending on the season and room type, starting around $190 for certain dates, excluding taxes and fees.

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the rate booked; some offers are cancellable up to a certain date, while others are non-refundable, as indicated on booking sites.

  • Are there any occupancy taxes to pay?

    Local taxes (including GST and provincial taxes) are added to the room price; there is no specific mention of a separate occupancy tax on the main sites.

  • What payment methods are accepted at the Fairmont Hotel Macdonald?

    Payment can be made by major credit cards such as Visa, American Express, and Mastercard, as detailed in the establishment's information.

Sustainability

  • Does the Fairmont Hotel Macdonald implement energy or water consumption reduction programmes?

    Contact the concierge to confirm the current arrangements.

  • Does the hotel offer limited housekeeping options to reduce the environmental impact of the stay?

    Contact the concierge to confirm the current arrangements.

  • Are there waste sorting or recycling initiatives at the Fairmont Hotel Macdonald Edmonton?

    Contact the concierge to confirm the current arrangements.

  • Is the Fairmont Hotel Macdonald a luxury historic hotel in Edmonton?

    The Fairmont Hotel Macdonald is a historic hotel opened in 1915, part of the grand Canadian railway hotels, and is considered a high-end luxury establishment.

The Concierge answers — Fairmont Hotel Macdonald

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Edmonton airport and the Fairmont Hotel Macdonald?

    The concierge can organise a private transfer to or from Edmonton International Airport with a vehicle suitable for your group size and flight schedule.

  • Is it possible to book a limousine or a chauffeur-driven car from the Fairmont Hotel Macdonald?

    The concierge can book a limousine or chauffeur-driven car service for your business trips or evenings out in the city centre.

  • Can the concierge advise me on the best way to get to West Edmonton Mall from the hotel?

    The concierge can recommend the best taxi, shuttle, or public transport options to reach West Edmonton Mall or other areas.

  • Can you help me rent a car delivered directly to the Fairmont Hotel Macdonald?

    The concierge can arrange car rental with local partners, with delivery and pick-up directly at the Fairmont Hotel Macdonald.

Restaurant Reservations

  • Can the concierge reserve a table at the Harvest Room restaurant at the Fairmont Hotel Macdonald?

    Reservations are made through the concierge, who can secure tables at the Harvest Room and Confederation Lounge according to your preferred timings.

  • Can you suggest and book a high-end restaurant near the Fairmont Hotel Macdonald?

    The concierge can recommend and reserve gourmet or bistronomic restaurants nearby, taking into account your time constraints and budget.

  • Is it possible to book the Sunday brunch in advance at the Fairmont Hotel Macdonald?

    The concierge can arrange a table for Sunday brunch at the Empire Ballroom, subject to availability and service timing.

Spa Bookings

  • Can the concierge book spa treatments or massages at the Fairmont Hotel Macdonald?

    Reservations are made through the concierge, who can schedule body treatments, massages, and wellness access in the hotel’s spa area.

  • Can you organise a wellness programme for a day during my stay at the hotel?

    The concierge can coordinate a wellness itinerary including gym access, indoor pool, and treatments, depending on your schedule.

  • Is it possible to get a recommendation for an external spa for specialised treatments in Edmonton?

    The concierge can recommend and book external spas in Edmonton for specific treatments not offered on-site.

Excursions & Cultural Visits

  • Can you organise a guided tour of Edmonton departing from the Fairmont Hotel Macdonald?

    The concierge can organise guided tours of downtown Edmonton and walks in the North Saskatchewan River Valley.

  • Can the concierge take care of booking tickets for museums and attractions in Edmonton?

    The concierge can book tickets for major museums, galleries, and cultural attractions, depending on the schedules and ongoing exhibitions.

  • Is it possible to organise a tour focused on the history of the Fairmont Hotel Macdonald and its surroundings?

    The concierge can propose a historical itinerary around the Fairmont Hotel Macdonald and the city's former railway buildings.

Special Occasions

  • Can you prepare a romantic surprise in the room for a wedding anniversary?

    The concierge can organise a romantic room decoration with flowers, a bottle, and small attentions for an anniversary or a marriage proposal.

  • Can the concierge book a photographer for a photo shoot at the Fairmont Hotel Macdonald?

    The concierge can coordinate the booking of a professional photographer for a shoot in the hotel's lounges and gardens.

  • Is it possible to organise a small private reception within the Fairmont Hotel Macdonald?

    The concierge can assist in planning a private reception or event in the hotel's rooms, in conjunction with the events team.

Shopping & Luxury Services

  • Can you recommend the best high-end shopping addresses around the Fairmont Hotel Macdonald?

    The concierge can recommend luxury boutiques, jewellery stores, and suitable shopping centres near the hotel, and arrange transport if necessary.

  • Can the concierge organise a personal shopper during my stay in Edmonton?

    The concierge can arrange a personal shopper service or shopping accompaniment by appointment with an external provider.

  • Can you take care of sending my clothes to a dry cleaning service near the hotel?

    The concierge can assist in finding a quick dry cleaning service for evening wear or suits.

Family Activities

  • Can the concierge suggest child-friendly activities departing from the Fairmont Hotel Macdonald?

    The concierge can suggest family activities such as visiting the West Edmonton Mall, parks, zoos, or child-friendly museums and organise the reservations.

  • Can you indicate the best times to enjoy the pool with children?

    The concierge can provide information on the indoor pool hours and the best time slots for families.

  • Is it possible to book a babysitting service for an evening in Edmonton?

    The concierge can arrange a childcare service through approved providers, subject to availability and hotel policies.

Personalized Experiences

  • Can you create a personalised itinerary to explore Edmonton in two days from the hotel?

    The concierge can create a customised discovery route of Edmonton, tailored to your interests in gastronomy, culture, or nature.

  • Is it possible to privatise certain areas of the hotel for a photo or video shoot?

    The concierge can organise a private photo session in the gardens and terraces with views of the North Saskatchewan River valley.

  • Can the concierge organise a private tasting or a customised cocktail at the Fairmont Hotel Macdonald?

    The concierge can coordinate exclusive experiences such as private tastings or customised cocktails within the dining spaces.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits