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5★ · New York

Viceroy New York

120 W 57th St, New York, NY 10019, États-Unis, New York

4.04.0/51,348 reviews · Google rating
  • In the heart of Manhattan
  • Close to New York’s landmark sights
  • Contemporary Viceroy design
  • Shared spaces designed for relaxation

Hotel 5-star in New York, in the heart of New York, featuring contemporary design, a sophisticated setting and relaxation-focused common areas.

Is Viceroy New York a luxury hotel in Manhattan?

Yes, Viceroy New York is a five-star hotel in the heart of Manhattan.

The property focuses on contemporary design, round-the-clock service and spaces suited to a smooth city stay.

What does Viceroy New York offer for drinks or dining on site?

The hotel has a restaurant, a bar and a rooftop bar.

Viceroy Lounge is the on-site option for drinks or dinner, particularly around sunset.

What can you do on foot around Viceroy New York?

The location makes several major sights easy to reach on foot.

MoMA, Radio City Music Hall, Top of the Rock, Rockefeller Center and Central Park Zoo are all within walking distance.

A word from the Concierge

Viceroy New York through the Concierge's eyes

Viceroy New York is located in the heart of Manhattan, close to many iconic attractions. This 5★ hotel from Viceroy Hotels & Resorts offers a sophisticated and contemporary setting. Its modern design attracts travelers seeking elegance and comfort. Common areas are designed to promote relaxation and interaction while providing a warm atmosphere. What sets Viceroy New York apart is its chic and cosmopolitan ambiance. Guests appreciate the quality of services and attention to detail. The hotel positions itself as an ideal stay for business travelers and tourists alike. The refined decor and modern amenities create a pleasant experience for all visitors. Before heading to Viceroy New York, know that the hotel suits both couples and business travelers. The proximity to public transport makes it easy to access the city's main attractions. Peak periods are during summer and the holiday season. Consider booking in advance to secure your stay. _My tip from the Concierge: consider enjoying the rooftop bar for stunning city views, especially at sunset._

Why choose Viceroy New York?

Viceroy New York is an exceptional address in New York, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • In the heart of Manhattan
  • Close to New York’s landmark sights
  • Contemporary Viceroy design
  • Shared spaces designed for relaxation
  • Chic, cosmopolitan atmosphere

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Dining

2
  • Bar
  • Rooftop bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Sunset cocktails on the rooftop

    In New York, certain evenings take on a particular quality the moment they are experienced above street level. Enjoying the rooftop at Viceroy New York as the light begins to fade offers a different reading of Manhattan: building lines, shifting sky and the city’s energy moving into night. It is simple in appearance, yet exactly the right way to enter the New York evening with style.

    IncontournableIncluded in your stay
  • Breakfast before Manhattan

    Beginning the day at the hotel before heading out to explore the city or attend a meeting creates a smoother rhythm. In a central address such as Viceroy New York, breakfast becomes a grounding moment: plans are reviewed, the day is adjusted and the tempo ahead begins to take shape. It is especially valuable on shorter stays, when every hour matters.

    Included in your stay
  • A frictionless business stay

    For business travellers, the signature experience often lies less in spectacle than in a sequence of well-managed details: round-the-clock reception, responsive concierge support, wake-up service, laundry and a room refreshed each day. At Viceroy New York, this continuity of service allows guests to move through Manhattan efficiently while returning to a setting that remains polished and restorative.

    BusinessIncluded in your stay
  • An urban pause between outings

    One of the privileges of a well-located Manhattan hotel is the ability to return and pause during the day. After a museum visit, before dinner, between meetings or simply to catch one’s breath, the shared spaces at Viceroy New York provide welcome respite. It is a discreet experience, yet often one of the most valuable: that of a hotel that genuinely supports the rhythm of the city.

    Included in your stay
  • Tailored Manhattan concierge guidance

    In a city as dense as New York, good advice can be as valuable as a reservation. Relying on the 24-hour concierge makes it easier to refine plans, optimise movements, secure a table or handle the unexpected with greater ease. The experience is not ostentatious; it is valuable because it makes the stay clearer, smoother and better suited to each traveller’s style.

    Sur mesureReservation required
  • Returning to your room at dusk

    There is a very particular moment in New York when the city barely slows, yet the light changes entirely. Returning then to a room prepared by turndown, finding an ordered and calm space before heading out again or settling in for the night, is one of the most tangible pleasures of a fine urban hotel. It is a discreet form of comfort, yet a deeply memorable one.

    Included in your stay

Restaurants & bars

1 on-site dining venue.

  • Viceroy Lounge

    Lounge

    Chef: Edgar Hernandez
    Chef: Edgar Hernandez

    Highlights

    • Savor a New York Strip or the Ora King Salmon while watching the sunset over the mountains, perfectly paired with a Smokey Old Fashioned.
    Practical information

    The concierge’s wordAt Viceroy Lounge, settle in at sunset: the New York Strip or Ora King Salmon pair beautifully with a Smokey Old Fashioned.

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

Guests must cancel 24 hours prior to arrival by 12 noon Eastern Time to avoid 1 night fee.

Free cancellation up to 24 hours before arrival

Pets

Pets are welcome (150 € fee).

Pets are allowed upon request. The hotel is not liable or responsible for the well being of the pet- and the pet is not to be left unattended on hotel property.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 120 W 57th St, New York, NY 10019, États-Unis

View on the map

Official website

Google listing

Guest reviews

4.0 / 5 · 1,348 reviews

3/5Daniel Cooper

Decent hotel, restaurant downstairs is great for breakfast, rooftop bar is also cool. Rooms are typical New York small but nice and quiet.. I would have rated them one star higher, however they tried to charge me a…

1/5Iryna Shoturma

This is the first and last time I’m staying at Le Méridien Central Park. I booked this hotel for 11 nights, but after only 3 nights here, I already want to run away. Tomorrow I’m moving to another hotel. First of all…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 8 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Museum of Modern ArtTourist attraction

    357 m · 4 min walk

    Modern art museum a four-minute walk away, showcasing artworks from the 20th century to the present.

    Practical information

    The concierge’s wordA 4-minute walk away, the Museum of Modern Art offers a stimulating break if you're in the mood for modern art, from the 20th century to today.

  • Radio City Music HallTourist attraction

    527 m · 6 min walk

    Concert hall a six-minute walk away, known for its diverse performances and events.

    Practical information

    The concierge’s wordA 6-minute walk away, Radio City Music Hall makes a great evening option if you want a show without straying far from the hotel.

  • Top of The RockObservation deck

    586 m · 7 min walk

    Observation deck a seven-minute walk away, providing panoramic views of New York City.

    Practical information

    The concierge’s wordFor a panoramic break over New York, head to Top of The Rock, a 7-minute walk away, ideal when you want a little perspective.

  • Rockefeller CenterHistoric landmark

    649 m · 8 min walk

    Historical landmark an eight-minute walk away, known for its iconic architecture and cultural significance.

    Practical information

    The concierge’s wordFor a city break 8 min walk away, head to Rockefeller Center if you enjoy iconic architecture and places with real cultural significance.

  • Zoo de Central ParkZoo

    649 m · 8 min walk

    Zoo an eight-minute walk away, home to a variety of animals and offering educational activities for visitors.

    Practical information

    The concierge’s wordAn 8-minute walk away, Central Park Zoo offers a playful, educational break, ideal if you're traveling with family or want a breather between visits.

  • Cathédrale Saint PatrickChurch

    691 m · 8 min walk

    Religious building an eight-minute walk away, known for its neo-Gothic architecture.

    Practical information

    The concierge’s wordFor a peaceful break 8 minutes away on foot, head to St. Patrick’s Cathedral and its neo-Gothic architecture, ideal between appointments.

  • SUMMIT One VanderbiltTourist attraction

    1.3 km · 16 min walk

    Tourist attraction a thirteen-minute walk away, offering a panoramic view of the city of New York.

    Practical information

    The concierge’s wordFor a panoramic break over New York, head to SUMMIT One Vanderbilt, a 13-minute walk away, ideal at the start or end of the day.

  • Grand Central TerminalHistoric landmark

    1.3 km · 16 min walk

    Grand Central Terminal, a historic train station 1.3 km away, is a major transit hub in New York.

    Practical information

    The concierge’s wordIf you pass through Grand Central Terminal, it’s a practical pause to feel New York’s rhythm in a historic setting.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Times SquareSquare

    944 m · 11 min walk

    Times Square, an iconic plaza in New York, known for its vibrant atmosphere and bright lights.

    Practical information

    The concierge’s wordGo in the evening if you're after a burst of New York energy, with a lively atmosphere and dazzling lights.

  • Bryant ParkPark

    1.3 km · 15 min walk

    Bryant Park, an urban park featuring green spaces and recreational activities.

    Practical information

    The concierge’s wordFor a break between appointments, head to Bryant Park: an urban park that’s ideal for a green breather or a leisurely moment.

  • Central ParkPark

    2.3 km · 4 min by car

    Central Park, a vast green space in the heart of New York, ideal for walking and enjoying nature.

    Practical information

    The concierge’s wordIf you need a green break in the heart of New York, Central Park is well suited for a peaceful stroll.

  • High LinePark

    2.9 km · 5 min by car

    The High Line is an elevated linear park, providing a unique green space in the heart of New York.

    Practical information

    The concierge’s wordFor a green break in the heart of New York, the High Line is well suited to an elevated stroll between two appointments.

  • Little IslandPark

    3.7 km · 6 min by car

    Little Island, a floating park featuring green spaces and walking paths.

    Practical information

    The concierge’s wordFor a quiet break, head to Little Island: this floating park is ideal for a stroll among green spaces and walking paths.

  • Washington Square ParkPark

    4.1 km · 7 min by car

    Washington Square Park, an urban park featuring green spaces and walking paths.

    Practical information

    The concierge’s wordFor a green break between plans, Washington Square Park is well suited to a quiet stroll along its paths.

Places to visit nearby

The sights, landmarks and walks I recommend around Viceroy New York — each place has its own detailed guide.

Around the hotel

Our full New York guide

A concise editorial framework for discovering New York through its districts, landmarks, hotels, museums and seasons.

Read the New York guide

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What happened to Viceroy New York?

    The former Viceroy New York has been taken over by Marriott and now operates under the name Le Méridien New York, Central Park, while retaining its location and boutique luxury positioning near Central Park.

  • What are the check-in and check-out times at the former Viceroy New York, near Central Park?

    The standard times indicated by the hotel are check-in around 3 PM and check-out around 12 PM, in line with practices in Midtown Manhattan. Contact the concierge to confirm the day's arrangements.

  • Does the hotel have parking?

    A valet service is offered with paid parking overnight, reported at approximately 75 USD per night without re-entry, via a nearby partner garage.

  • What documents and guarantees are required upon arrival at the former Viceroy New York?

    The hotel requires a credit card and a valid ID at check-in, with a security deposit by pre-authorisation, according to the standards of New York luxury hotels. Contact the concierge to confirm the day's arrangements.

  • Can I check in early?

    An early check-in may be granted depending on availability, often possible for an additional fee or for members of loyalty programmes. Contact the concierge to confirm the day's arrangements.

  • Can a late check-out be requested at Le Méridien New York, Central Park (formerly Viceroy)?

    A late check-out is generally possible subject to availability and may sometimes incur a fee at this Midtown hotel. Contact the concierge to confirm the day's arrangements.

Rooms & Amenities

  • Is Viceroy a luxury hotel?

    Le Méridien New York, Central Park (formerly Viceroy) is a high-end boutique hotel with design style and luxury services, highly rated in the luxury hotel category in Midtown Manhattan.

  • What do the rooms of the former Viceroy Central Park New York look like?

    The rooms of the former Viceroy New York feature a contemporary design style with high-quality materials, premium bedding, and views of Midtown, some with views of Central Park depending on the category.

  • What room amenities are offered in this former Viceroy hotel near Central Park?

    The rooms are equipped with air conditioning and central heating, flat-screen TV, minibar, audio station, desk, safe, and a modern bathroom with quality toiletries.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge in the rooms and common areas for guests, noted as included among the hotel's standard services.

  • Is the former Viceroy New York a non-smoking hotel?

    All rooms are non-smoking, with the establishment described as 100% non-smoking, prohibiting smoking in indoor areas.

  • How many people can stay per room in this hotel near Central Park?

    Rooms can generally accommodate two adults, with some categories or suites able to host up to three or four people with extra beds or sofa beds. Contact the concierge to confirm the arrangements for the day.

Location & Access

  • Where is the former Viceroy New York located in Manhattan?

    The hotel is located at 120 West 57th Street, Midtown Manhattan, between 6th Avenue and 7th Avenue, just a few minutes' walk from Central Park and Carnegie Hall.

  • What is the distance between the hotel and the airport?

    From JFK airport, the distance is approximately 25 km, taking 45 to 60 minutes by car depending on traffic, and about 30 km from Newark Liberty, generally 40 to 60 minutes of travel.

  • What are the nearest subway stations to the former Viceroy New York?

    The nearest subway station is located on 57th Street, served by several lines allowing easy access to Times Square, Downtown, and other areas of New York.

  • Are airport transfers offered?

    Transfer services can be arranged by third-party providers such as private cars or shuttles, via the hotel concierge. Contact the concierge to confirm the arrangements for the day.

Dining

  • What type of breakfast is offered?

    Breakfast is generally served at the hotel restaurant or via room service, of continental or American style, with à la carte options depending on the reserved package. Contact the concierge to confirm the arrangements for the day.

  • Is there a restaurant or bar in the former Viceroy New York?

    The hotel features an on-site restaurant, formerly Kingside, offering contemporary American cuisine and a bar, as well as a rooftop bar providing views of Midtown.

  • Does the establishment offer room service for meals?

    Room service is available for meals and drinks during a defined time frame, generally from breakfast until evening. Contact the concierge to confirm the arrangements for the day.

  • Is there a specific dress code for the hotel restaurant or bar?

    The dress code is generally smart casual, as in most luxury hotel restaurants in Midtown, with no requirement for formal evening attire unless for a special event. Contact the concierge to confirm the arrangements for the day.

Spa & Wellness

  • What fitness facilities are available at the former Viceroy New York?

    The hotel has a Technogym fitness room equipped with cardio machines, weight training, yoga, and Pilates, accessible to guests at no extra charge.

  • Does the hotel have a spa or massage services on site?

    Public information mentions the absence of a large internal spa, but wellness or massage services can be arranged through external partners. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel have a swimming pool?

    No functional pool is indicated for guest use; the only mention of a pool concerns a closed space that does not receive the public at the time of the latest reviews.

  • Are there wellness activities organised by the hotel, such as yoga or Pilates?

    Yoga classes or wellness sessions may sometimes be offered depending on the season and special offers, in addition to the fitness room. Contact the concierge to confirm the arrangements for the day.

Activities & Leisure

  • What leisure activities are easily accessible from the former Viceroy New York?

    The location in Midtown allows easy access to Central Park, Broadway, Times Square, Rockefeller Center, and theatres, ideal for leisure and sightseeing.

  • Can the hotel help book tickets for Broadway or events in New York?

    Ticket recommendations for shows, concerts, or sporting events can be obtained from the concierge, who assists in booking these activities. Contact the concierge to confirm the arrangements for the day.

  • Does the establishment offer a rooftop or a bar with a view for relaxation?

    The rooftop bar of the former Viceroy was appreciated for its urban views and evening atmosphere, providing a pleasant setting to relax after a day in the city.

  • Is the location of the former Viceroy New York suitable for shopping and sightseeing?

    The central location makes it a good starting point for cultural visits, shopping on Fifth Avenue, and walks in Central Park, often positively mentioned in reviews.

Family & Kids

  • Is the former Viceroy New York suitable for a family stay with children?

    Families are welcome, and the hotel is described as a good option for children, with suitable rooms and proximity to Central Park and family attractions.

  • Can a baby cot or an extra bed for a child be requested in the room?

    Baby cots can generally be provided upon request, and some rooms or suites may accommodate extra beds for children. Contact the concierge to confirm the arrangements for the day.

  • What children's activities are available near this hotel close to Central Park?

    The proximity to Central Park, the zoo, and interactive museums makes the stay convenient for family activities within walking distance or a short subway ride.

  • Can the hotel help arrange a babysitting service in New York?

    Childcare services can be arranged through external providers recommended by the concierge, with prior booking. Contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets allowed at Viceroy New York?

    Small pets are allowed, generally up to 11 kg (25 lbs), with a daily fee reported to be around 100 USD, except for certain suites.

  • Are there additional fees for staying with a pet in this former Viceroy?

    A cleaning fee or a per-stay package is applied for accommodating pets, and certain common areas remain off-limits to dogs. Contact the concierge to confirm the arrangements for the day.

  • What are the restrictions regarding the size or weight of pets?

    Only small pets are allowed, with weight restrictions and a requirement to be leashed in the hotel's public spaces.

Accessibility

  • Is the former Viceroy New York easily accessible for people with reduced mobility?

    The hotel has elevators serving all floors and step-free access from the street, in accordance with modern hotel standards in Midtown Manhattan.

  • Are there wheelchair-accessible rooms in this hotel near Central Park?

    Some rooms are equipped with accessible showers, grab bars, and widened spaces for wheelchairs, available upon request at the time of booking. Contact the concierge to confirm the arrangements for the day.

  • Are the hotel's common areas (lobby, restaurant, bar) accessible to disabled persons?

    Common areas such as the reception, restaurant, and elevators are accessible, in accordance with local accessibility regulations in New York. Contact the concierge to confirm the arrangements for the day.

Included Services

  • What services are included in the room rate at the former Viceroy New York?

    Reviews mention complimentary Wi-Fi, access to the fitness centre, and newspapers or bottled water upon arrival as services included in the rate.

  • Does the hotel offer daily housekeeping and a 24-hour reception?

    Daily housekeeping, evening turndown service, and 24-hour reception are part of the usual services offered to guests of the establishment.

  • Is a concierge service available at this former Viceroy near Central Park?

    Concierge services, restaurant reservations, show bookings, and transport assistance are available for guests. Please contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • What is the hotel's cancellation policy?

    The rate and cancellation conditions vary depending on the channel and the type of rate (flexible or non-refundable) chosen at the time of booking. Please contact the concierge to confirm the arrangements for the day.

  • Are there any occupancy taxes to pay?

    As in all of New York, an occupancy tax and local taxes are added to the rate, sometimes listed separately on the bill. Please contact the concierge to confirm the arrangements for the day.

  • What type of guarantee or deposit is required at check-in?

    A credit card is required to guarantee the reservation, and a security deposit is often taken upon arrival to cover extras and potential damages. Please contact the concierge to confirm the arrangements for the day.

Sustainability

  • What actions does the former Viceroy New York take to reduce its energy and water consumption?

    The hotel strives to limit energy and water consumption like most modern establishments, including central temperature control and recommendations to guests. Please contact the concierge to confirm the arrangements for the day.

  • Does the establishment offer a towel and linen reuse programme to limit environmental impact?

    A towel and linen reuse programme is generally offered to reduce the environmental impact of daily washing. Please contact the concierge to confirm the arrangements for the day.

  • Does the hotel implement waste sorting or reduction measures in the rooms and common areas?

    Waste sorting practices and the potential use of more sustainable amenities depend on the policies implemented by Le Méridien New York, Central Park. Please contact the concierge to confirm the arrangements for the day.

The Concierge answers — Viceroy New York

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from the airport to the former Viceroy New York near Central Park?

    The concierge can organise a private transfer by car or limousine between New York airports and the former Viceroy New York (now Le Méridien New York, Central Park). Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a chauffeur-driven car for the day from the hotel near Central Park?

    The concierge can book a chauffeur-driven car service for business travel in Manhattan departing from the former Viceroy New York. Contact the concierge to confirm the arrangements for the day.

  • Can you help me plan the fastest route to JFK or Newark from the hotel?

    The concierge can advise on the best travel options and book tickets for the main New York airports if necessary. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge order a taxi or an SUV for a large family departing from the hotel?

    The concierge can order a taxi or an SUV suitable for families with luggage departing from the former Viceroy New York. Contact the concierge to confirm the arrangements for the day.

Restaurant Reservations

  • Can you book a fine dining restaurant near the former Viceroy New York?

    The concierge can suggest and reserve tables at fine dining restaurants close to Central Park and Midtown based on your preferences. Contact the concierge to confirm the arrangements for the day.

  • Can you find me a table after a Broadway show not far from the hotel?

    The concierge can arrange late reservations at bistros and brasseries open after Broadway shows. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge book a child-friendly restaurant near Central Park?

    The concierge can recommend child-friendly restaurants and make reservations for families staying near Central Park. Contact the concierge to confirm the arrangements for the day.

Spa Bookings

  • Can you arrange a massage or spa treatment during my stay at the former Viceroy New York?

    The concierge can book treatments and massages at nearby partner spas, as the establishment does not have a large in-house spa. Contact the concierge to confirm the arrangements for the day.

  • Could you book a couples treatment at a luxury spa near the hotel?

    The concierge can recommend luxury spas in Manhattan offering couples treatments and make the reservation. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge help me find a quiet spa slot nearby?

    The concierge can indicate the quietest time slots at partner spas and book treatments accordingly. Contact the concierge to confirm the arrangements for the day.

Excursions & Cultural Visits

  • Can you organise a guided tour of Central Park or nearby museums?

    The concierge can organise guided tours of Midtown, Central Park, or museums such as MoMA, with French-speaking guides available upon request. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book skip-the-line tickets for major attractions in New York through the concierge?

    The concierge can book skip-the-line tickets for major attractions such as Top of the Rock or the Empire State Building. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge design a personalised itinerary starting from the former Viceroy New York?

    The concierge can prepare a personalised itinerary to explore the iconic neighbourhoods of Manhattan starting from the hotel. Contact the concierge to confirm the arrangements for the day.

Special Occasions

  • Can you prepare a romantic surprise in the room for a wedding anniversary?

    The concierge can organise a romantic room decoration with flowers, champagne, and treats for a marriage proposal or anniversary. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to organise a birthday celebration with a cake and photographer at the hotel?

    The concierge can coordinate a photographer, a personalised cake, and a special table at the restaurant to celebrate an event. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge book premium seats at Broadway for a special occasion?

    The concierge can assist in booking premium seats for a show or concert nearby to mark a special occasion. Contact the concierge to confirm the arrangements for the day.

Shopping & Luxury Services

  • Can you organise a personal shopper in a department store near the hotel?

    The concierge can recommend personal shoppers in the department stores on Fifth Avenue and arrange private appointments. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge suggest the best luxury boutiques around Central Park and arrange transport?

    The concierge can suggest luxury boutiques nearby and arrange round-trip transport from the former Viceroy New York. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to have my purchases gift-wrapped and delivered in the city through the concierge?

    The concierge can assist with gift-wrapping purchases and recommend a courier service for deliveries in New York. Contact the concierge to confirm the arrangements for the day.

Family Activities

  • Can you suggest and book child-friendly activities near the former Viceroy New York?

    The concierge can propose family activities in Central Park, at the zoo, or in interactive museums suitable for children. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge book family shows in Times Square for us?

    The concierge can assist in booking family shows and attractions such as certain performances in Times Square. Contact the concierge to confirm the arrangements for the day.

  • Is there a babysitting or childcare service that the concierge could arrange?

    The concierge can recommend licensed childcare services in New York if available during your stay. Contact the concierge to confirm the arrangements for the day.

Personalized Experiences

  • Can you organise a fully customised stay focused on gastronomy and culture in Manhattan?

    The concierge can create a tailored programme combining gastronomy, culture, and shopping starting from the hotel near Central Park. Contact the concierge to confirm the arrangements for the day.

  • Would it be possible to book a private photographer for a photo shoot in Central Park?

    The concierge can assist in booking a private photographer for a photo shoot in Manhattan or Central Park. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge organise a private sunset cruise departing from New York?

    The concierge can help organise exclusive experiences such as a private sunset cruise around Manhattan. Contact the concierge to confirm the arrangements for the day.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits