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5★ · Ubud, Bali

Viceroy Bali

Br. Nagi, Jl. Lanyahan, Petulu, Kecamatan Ubud, Kabupaten Gianyar, Bali 80571, Indonésie, Ubud, Bali

4.74.7/51,104 reviews · Google rating
  • In Ubud, close to Bali’s cultural sights
  • Lush setting surrounded by nature
  • Balinese architecture with modern touches
  • Villas and shared spaces with a calming feel

Hotel 5-star in Ubud, Bali, Indonesia, in the heart of Ubud, Bali, Indonesia, featuring Balinese architecture, villas and lush greenery.

Is Viceroy Bali a 5-star hotel in Ubud?

Yes, Viceroy Bali is a 5-star hotel in Ubud, Bali.

It suits stays focused on calm surroundings, nature, and easy access to Ubud’s cultural sights.

What budget should you plan for a stay at Viceroy Bali?

Rates vary with the season, your travel dates, and the villa or room category selected.

For an accurate budget, check your dates or contact the concierge before booking.

What is near Viceroy Bali in Ubud?

The hotel gives access to several Ubud sights, including Ubud Palace, Saraswati Temple, and Museum Puri Lukisan.

For a greener outing, Kajeng Rice Field is also an easy option from the hotel.

A word from the Concierge

Viceroy Bali through the Concierge's eyes

Viceroy Bali is located in Ubud, in the heart of Indonesia. This 5★ hotel, a Viceroy Hotels & Resorts property, offers an enchanting setting. Nestled in lush greenery, it allows guests to enjoy the surrounding nature while being close to Bali's cultural attractions. The location is ideal for those seeking tranquility and luxury. What sets this hotel apart is its serene atmosphere and attentive service. Travelers appreciate the traditional Balinese architecture blended with modern touches. The setting is perfect for a romantic getaway or family vacation. Common areas and villas provide a soothing ambiance. Before you go, know that this hotel is particularly suited for couples and travelers seeking relaxation. The dry season, from May to September, is ideal for fully enjoying outdoor activities. Access to Ubud allows for easy exploration of Balinese culture. _My tip from the Concierge:_ book a massage at the spa for a relaxing experience after a day of exploration.

Why choose Viceroy Bali?

Viceroy Bali is an exceptional address in Ubud, Bali, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 2 July 2026.

  • In Ubud, close to Bali’s cultural sights
  • Lush setting surrounded by nature
  • Balinese architecture with modern touches
  • Villas and shared spaces with a calming feel
  • Well suited to romantic stays and family breaks

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

20
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Luggage storage
  • Massage treatments
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast overlooking the valley

    Beginning the day in Ubud with breakfast in a setting open to the greenery immediately changes the rhythm of the stay. The morning light, the still-gentle air and the prevailing calm give the moment a particular quality. It is an ideal experience before a day of sightseeing, or simply to enjoy the privilege of having nothing to do but watch the landscape wake up.

    RomantiqueIncluded in your stay
  • Post-exploration massage ritual

    After exploring Ubud — its temples, lanes, galleries or rice-field landscapes — returning to the hotel for a massage helps rebalance the journey. This treatment pause releases the tensions linked to walking, heat and transfers. In a stay that alternates cultural discovery with rest, such an end-of-day ritual quickly becomes one of the most memorable pleasures.

    Bien-êtreReservation required
  • Tailor-made Ubud day arranged by the concierge

    Ubud’s richness can make one want to see everything, at the risk of doing too much. A day planned with the concierge allows for a more coherent programme, adapted to your interests and pace: culture, crafts, walks, gourmet pauses or contemplative moments. This tailored approach is especially valuable for couples on a getaway as well as families wishing to alternate discovery with quiet returns to the hotel.

    Sur mesureReservation required
  • Villa retreat in the heart of nature

    Not every memorable experience requires a programme. At Viceroy Bali, allowing yourself a few agenda-free hours in your villa is part of the stay: reading, resting, listening to the garden sounds, enjoying privacy and letting the day slow down. This retreat, simple in appearance, often reveals the true quality of a hotel in Ubud: its ability to turn calm into a fully lived luxury.

    DéconnexionIncluded in your stay
  • Dinner for two in Ubud’s evening atmosphere

    As the heat recedes and the light fades over the greenery, dinner takes on a particular tone. For couples, it is an opportunity to extend the day in a more hushed atmosphere, with attentive service and the feeling of being removed from the bustle. Without unnecessary theatrics, the moment captures the spirit of the place: quiet elegance focused on quality of presence rather than display.

    À deuxReservation required
  • Family stay balancing culture and rest

    Viceroy Bali lends itself well to a family discovery of Ubud when the aim is a balanced rhythm. The idea is not to stack activities, but to distribute visits, hotel pauses and moments of rest intelligently. This experience suits travellers who want to share Bali differently: with cultural substance, but also with the space and serenity needed for everyone to genuinely enjoy the stay.

    FamilleIncluded in your stay

Restaurants & bars

4 on-site dining venues.

  • Apéritif

    Restaurant

    Chef: Vanderbeeken
    Chef: Vanderbeeken

    Highlights

    • French cuisine with Indonesian influences
    • The French classic duck magret is injected with a touch of flavours from ayam betutu (Balinese roast chicken)
    Practical information

    The concierge’s wordAt Apéritif, let Chef Vanderbeeken guide you through French cuisine with Indonesian accents, especially if the duck with ayam betutu notes intrigues you.

  • Pinstripe Bar

    Bar

    Chef: Panji
    Chef: Panji

    Highlights

    • the ultimate destination for a speakeasy vibe
    Practical information

    The concierge’s wordFor a hushed interlude, head to Pinstripe Bar: Panji makes it the ideal spot if you’re after a true speakeasy vibe.

  • CasCades Restaurant

    Restaurant

    Highlights

    • Best Fine Dining Restaurant in Bali 2015 by NOW! Bali Magazine
    Practical information

    The concierge’s wordAt CasCades Restaurant, you’re settling into a distinguished address, named Bali’s Best Fine Dining Restaurant in 2015 by NOW! Bali Magazine.

  • The Viceroy Bar

    Bar

    Highlights

    • some of the finest wines, cognacs, scotches, Japanese whiskies, spirits, and cigars in all of Southeast Asia
    Practical information

    The concierge’s wordFor a drink that matters, head to The Viceroy Bar: one of Southeast Asia’s finest selections of wines, cognacs, scotches, Japanese whiskies, spirits, and cigars.

In the press

Distinctions & affiliations

Labels & distinctions
Small Luxury Hotels of the World

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Year opened
2005 (Wikidata)

Data collected on 31 May 2026.

Stay policies

Pets

Pets are not allowed.

For the comfort and safety of all guests, pets are not permitted.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Br. Nagi, Jl. Lanyahan, Petulu, Kecamatan Ubud, Kabupaten Gianyar, Bali 80571, Indonésie

View on the map

Official website

Google listing

Guest reviews

4.7 / 5 · 1,104 reviews

5/5Brian Sit

Our first stay at Viceroy Bali exceeded every expectation. From the warm welcome and thoughtful villa upgrade to the exceptional service throughout our stay, every detail felt carefully considered. The property strikes…

5/5Raja Selvakumar

My wife and I stayed at a Deluxe Terrace Villa in the beginning of June. The room itself was absolutely gorgeous, and the accompanying pool and view was breathtaking in its overall calm and quiet. CasCades has…

5/5Nano Younger

Best hotel resort I have ever stayed in. Everyone was accommodating, friendly and responsive. The cooking school was so much fun. The attention we received from drivers, booking events outside of the resort and…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 29 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Kajeng Rice FieldTourist attraction

    1.9 km · 3 min by car

    Rice field an eighteen-minute walk away, providing a glimpse of Balinese agricultural landscapes.

    Practical information

    The concierge’s wordFor a green escape, head to Kajeng Rice Field: a pleasant 18-minute walk gives you a lovely glimpse of Balinese agricultural landscapes.

  • Ubud PalaceTourist attraction

    2.1 km · 4 min by car

    Ubud Palace, a tourist attraction 2.1 km away, providing insight into Balinese architecture and local history.

    Practical information

    The concierge’s wordFor a cultural break, head to Ubud Palace: a lovely glimpse of Balinese architecture and local history, ideal at the start of your visit.

  • Pura Taman Kemuda Saraswati (Water Palace)Temple

    2.2 km · 4 min by car

    Hindu temple located 2.2 km away, known for its architecture and gardens.

    Practical information

    The concierge’s wordFor a peaceful break in Ubud, this Hindu temple suits a daytime visit, with refined architecture and soothing gardens.

  • Museum Puri LukisanTourist attraction

    2.3 km · 4 min by car

    Art museum in Ubud, showcasing works of traditional and contemporary Balinese painting.

    Practical information

    The concierge’s wordFor a cultural break in Ubud, head to Museum Puri Lukisan if you want a better feel for Balinese painting, between tradition and contemporary creation.

  • Ubud Dalem TempleTemple

    2.4 km · 4 min by car

    Hindu temple located 2433 meters away, providing insight into Balinese religious culture.

    Practical information

    The concierge’s wordFor a cultural pause in Ubud, Ubud Dalem Temple offers a simple, meaningful glimpse into Balinese religious culture.

  • Campuhan Ridge WalkTourist attraction

    2.7 km · 5 min by car

    Campuhan Ridge Walk, a hiking trail offering panoramic views of the surrounding nature.

    Practical information

    The concierge’s wordFor a nature break in Ubud, Campuhan Ridge Walk is well suited to a morning stroll with panoramic views of the surrounding landscape.

  • Musée renaissance BlancoTourist attraction

    2.8 km · 5 min by car

    Art museum 2.8 kilometers away, showcasing works by the artist Antonio Blanco.

    Practical information

    The concierge’s wordFor a cultural break in Ubud, this art museum centered on Antonio Blanco lends itself well to a quiet daytime visit.

  • Bebek Bengil UbudTourist attraction

    3.0 km · 5 min by car

    Indonesian restaurant located 3039 meters away, offering a local dining experience.

    Practical information

    The concierge’s wordFor a local break in Ubud, head to Bebek Bengil Ubud when you're in the mood for an Indonesian meal with a sense of discovery.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Taman DedariPark

    4.1 km · 7 min by car

    Indonesian restaurant located in a park, providing a local dining experience.

    Practical information

    The concierge’s wordFor a green escape in Ubud, Taman Dedari suits a local lunch or a peaceful dinner in a park setting.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Rooms & Amenities

  • How many stars does Viceroy Bali have?

    Viceroy Bali is a 5-star luxury resort and a member of Small Luxury Hotels of the World, consisting exclusively of villas with private pools.

  • Is Viceroy a luxury hotel?

    Viceroy Bali is a luxury hotel with private villas, heated infinity pools, a spa, gourmet restaurants, and a helipad, positioned in the high-end category of hotels in Bali.

  • Which hotel has the most expensive rooms?

    Viceroy Bali offers 40 luxury villas with private pools, highly personalised service, and rates positioned among the highest in Ubud, but it is not officially the most expensive hotel on the island.

  • What are the 5-star hotels in Bali?

    Viceroy Bali is a 5-star luxury resort in Ubud, featuring 40 villas with private pools, two high-end restaurants, a full-service spa, and panoramic views of the jungle.

  • Does the hotel have a swimming pool?

    The resort offers villas with private pools and a large infinity pool overlooking the jungle, heated and accessible to all guests.

  • Do all the villas at Viceroy Bali have a private pool?

    Each villa includes a heated private pool, and the resort also offers a main infinity pool with a view of the valley.

  • What types of villas and suites are available at Viceroy Bali?

    The resort has 40 villas of different categories (Pool Suites, Terrace Villas, Deluxe Terrace, Vice Regal and Viceroy Villas), all with private pools and views of the valley or gardens.

  • What amenities are found in the villas at Viceroy Bali?

    Each villa includes a heated private pool, luxurious bathroom, air conditioning, minibar, coffee machine, television, and 24-hour room service.

  • Does the hotel offer laundry or dry cleaning services?

    Laundry and dry cleaning services are available on-site, with collection from the villa and billing per item.

Location & Access

  • What is Ubud famous for?

    Viceroy Bali is a luxury hotel located in Ubud, in the highlands of Bali, known for its villas with private pools and views of the tropical valley.

  • Where is Viceroy Bali located in Ubud?

    Viceroy Bali is located at Jalan Lanyahan, Banjar Nagi, approximately 2 km (5 minutes by car) from the centre of Ubud, on a ridge overlooking a tropical valley.

  • What is the distance between the hotel and the airport?

    Viceroy Bali is approximately 45 km from Ngurah Rai International Airport, which is about a 60-minute drive depending on traffic.

  • How far is Viceroy Bali from the centre of Ubud?

    The resort is about 5 minutes by car from the centre of Ubud, with a shuttle or taxi easily arranged to reach restaurants, shops, and cultural sites.

  • Does the hotel have parking?

    Free parking is available on-site for guests, with valet service available if needed.

  • Can I easily park a rental car at Viceroy Bali?

    Viceroy Bali offers free on-site parking for its guests, convenient for those renting a car to explore Bali.

  • Is it safe to walk from Viceroy Bali to the centre of Ubud?

    As the resort is set in nature, it is advisable to use shuttles or taxis rather than walk to the centre of Ubud at night.

Activities & Leisure

  • Where to go in Ubud for a day?

    Viceroy Bali is located in Ubud, an area known for its rice terraces, temples, crafts, yoga, and wellness retreats, easily accessible from the hotel by car or shuttle.

  • Is there a gym or fitness equipment at Viceroy Bali?

    The resort has a fully equipped gym, a yoga studio, a squash court, and a communal infinity pool.

  • What activities can be arranged on-site to occupy a day at the hotel?

    Activities include yoga classes, cooking classes, dance classes, kite making, rice field walks, and private excursions with a driver.

  • Are there special offers or packages for honeymoons or anniversaries?

    Viceroy Bali offers honeymoon packages and special occasion deals that include decorations, romantic dinners, spa treatments, and private transfers.

  • How can one easily get from Viceroy Bali to the main attractions in Ubud?

    Viceroy Bali offers shuttles or taxis that can be easily arranged to the centre of Ubud for visiting markets, temples, and restaurants.

Arrival & Departure

  • Are airport transfers offered?

    Private transfers to the airport can be arranged by the hotel upon request, by car or luxury vehicle according to your needs.

  • What are the check-in and check-out times at Viceroy Bali?

    The standard times are check-in at 3 PM and check-out at 12 PM, subject to the conditions of your reservation.

  • Can I check in early?

    Early check-in may be offered depending on the day's occupancy and may incur an additional charge based on the arrival time. Please contact the concierge to confirm the day's arrangements.

  • Does Viceroy Bali offer late check-out and under what conditions?

    Late check-out may be granted subject to availability, sometimes with additional fees if beyond the standard check-out time.

  • Does Viceroy Bali have a helipad and offer helicopter transfers?

    The resort has a helipad for helicopter arrivals or departures, as well as scenic flights organised upon request.

Included Services

  • Is Wi-Fi available in the hotel?

    Viceroy Bali includes free high-speed Wi-Fi in all villas and common areas.

  • Is the Wi-Fi sufficient for remote work from Viceroy Bali?

    Wi-Fi is free and available throughout the resort, including in the villas, at the restaurant, by the pool, and at the spa.

  • What services are included by default in the rate at Viceroy Bali?

    Wi-Fi, parking, concierge service, the main pool, the gym, and often à la carte breakfast are included in most stays.

  • What are recent customer reviews about Viceroy Bali?

    The resort is highly rated on major platforms, with reviews highlighting personalised service, the quality of the villas, and gourmet dining.

Dining

  • What type of breakfast is offered?

    The daily à la carte breakfast is included in most stays and offers international dishes, local options, fresh fruits, eggs, pancakes, and hot beverages.

  • Is breakfast included and can it be served in the villa?

    Breakfast is generally served à la carte at the main restaurant with jungle views, and can also be taken in the villa upon request.

  • How many restaurants are there at Viceroy Bali and what type of cuisine is offered?

    Viceroy Bali has at least two on-site restaurants: CasCades, an all-day dining restaurant, and Apéritif, a fine dining restaurant with a cocktail bar.

  • Does Viceroy Bali have a fine dining restaurant or a cocktail bar?

    CasCades serves Indonesian and Western cuisine on a terrace with panoramic views, while Apéritif offers fine dining and a 1930s-inspired bar.

  • Is there a 24-hour room service at Viceroy Bali?

    A 24-hour room service is available, allowing you to order meals, drinks, and snacks in your villa at any time.

Spa & Wellness

  • What type of spa and wellness treatments are offered at Viceroy Bali?

    Viceroy Bali offers a full-service spa, the Akoya Spa, with Balinese treatments, massages, hair and nail salon, as well as in-villa massages.

Family & Kids

  • Is Viceroy Bali suitable for a family stay with children?

    Families are welcome and some villas can be configured with multiple bedrooms, but the atmosphere remains that of a calm and intimate resort.

  • What child-friendly activities are easily accessible from Viceroy Bali?

    The resort offers family activities such as cooking classes, nature walks, and child-friendly excursions, upon request.

Pets

  • Are pets allowed at Viceroy Bali?

    Pets are generally not accepted at the resort, except in very specific cases reviewed on a case-by-case basis. Contact the concierge to confirm the current policies.

  • Does Viceroy Bali offer services or facilities dedicated to pets?

    The resort is not designed as a pet-friendly establishment and does not offer specific facilities for pets.

Accessibility

  • Is Viceroy Bali suitable for people with reduced mobility?

    The property is built on a hillside with many stairs, which can complicate movement for people with reduced mobility.

  • Are there assistance solutions or internal shuttles to avoid too many stairs?

    Some areas may be accessible by golf cart or with assistance, but the terraced architecture limits full accessibility. Contact the concierge to confirm the current policies.

Billing & Policies

  • What services incur additional charges during the stay?

    Transfers, certain excursions, spa treatments, gourmet dinners, and laundry services generally incur additional charges.

  • How do Viceroy Bali's prices compare to other luxury hotels in Bali?

    Rates vary according to the season, villa category, and current offers, with a premium positioning among Bali hotels.

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the rate booked (flexible or non-refundable) and the season, with specific deadlines before arrival.

  • Are there any local taxes to pay?

    Local taxes and service fees are generally added to the room rate, and a tourist tax may be applied according to current regulations. Contact the concierge to confirm the current policies.

Sustainability

  • Does the hotel implement actions for the environment and sustainable tourism?

    Viceroy Bali implements environmental measures such as reducing single-use plastics and promoting local products, in line with current luxury Balinese resorts.

  • How does Viceroy Bali integrate into its natural environment in Ubud?

    The resort is built in accordance with the valley's topography and showcases traditional Balinese architecture, integrated into the natural landscape.

The Concierge answers — Viceroy Bali

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Denpasar airport and Viceroy Bali, possibly by helicopter?

    The concierge can organise private transfers by car or helicopter to and from Ngurah Rai airport, with personalised welcome according to your flight schedule. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a car with a driver for the day to visit Ubud and its surroundings?

    The concierge can book a vehicle with a driver for the day to explore Ubud, its rice fields, temples, and villages, with a customised itinerary according to your preferences.

  • Can you arrange a transfer from the hotel to a beach in southern Bali or another hotel on the island?

    The concierge can plan transfers to the beaches of southern Bali or other hotels on the island, with an air-conditioned vehicle suitable for the number of passengers.

  • Can the concierge help me rent a scooter or bicycle during my stay at Viceroy Bali?

    The concierge can arrange for scooters or bicycles to be delivered to the hotel, providing information on local traffic rules and available insurance options.

  • Can you arrange transport for an evening in Ubud with a return to the hotel late at night?

    The concierge can provide information on the schedules and costs of taxis or cars with drivers for your evening outings in Ubud or the surrounding areas.

Restaurant Reservations

  • Can you book a terrace table for me at the CasCades restaurant with a view of the jungle?

    Reservations are made through the concierge, who can secure a table with a view at CasCades or Apéritif and advise on the best time based on lighting or scheduled events.

  • Is it possible to organise a private and romantic dinner in my villa at Viceroy Bali?

    The concierge can arrange a private romantic dinner, for example by the pool or in the villa, with a personalised menu and floral decoration.

  • Can you suggest and book fine dining restaurants in Ubud outside the hotel?

    The concierge can recommend and reserve tables at the best restaurants in Ubud, taking into account your culinary preferences and dietary restrictions.

  • Can the concierge inform the hotel restaurants of my specific dietary restrictions?

    The concierge can communicate your vegetarian, vegan, or gluten-free constraints to the hotel restaurants and adapt the menus in advance.

Spa Bookings

  • Can you book a signature treatment for me at the Akoya Spa during my stay?

    Reservations are made through the concierge, who can schedule massages and treatments at the Akoya Spa or directly in the villa, depending on availability.

  • Is it possible to organise a couples massage or a personalised wellness ritual at the Viceroy Bali spa?

    The concierge can arrange couples massages, complete Balinese rituals, and personalised wellness programmes with the spa therapists.

  • Can you organise private yoga or meditation classes at the hotel?

    The concierge can schedule private or group yoga classes, as well as meditation sessions, according to your level and availability.

Excursions & Cultural Visits

  • For a first time in Ubud, can you organise a day of cultural visits and rice fields?

    The concierge can suggest day itineraries around Ubud, including temples, rice fields, markets, and traditional dance performances, with a French or English-speaking guide.

  • Can you organise a private tour to discover Bali's iconic temples from the Viceroy Bali?

    The concierge can book excursions to the main temples of Bali, waterfalls, and coffee plantations, with a private vehicle and guide.

  • Is it possible to prepare a 3-day itinerary in Bali including Ubud and other regions with the concierge?

    The concierge can organise guided tours over several days, for example, a 3-day circuit combining Ubud, volcanoes, and beaches, with coordinated accommodations and transfers.

Special Occasions

  • Can you help me organise a romantic marriage proposal at the Viceroy Bali?

    The concierge can arrange floral decorations, cakes, music, and photography for marriage proposals, anniversaries, or honeymoons.

  • Can the concierge prepare a special honeymoon programme during our stay?

    The concierge can prepare a honeymoon stay with special welcome, couple activities, private dinners, and tailored spa treatments.

  • Is it possible to organise a Balinese ceremony or a symbolic blessing at the hotel?

    The concierge can organise a private Balinese ceremony or a symbolic blessing with a local priest, decorations, and traditional musicians.

Shopping & Luxury Services

  • Can you organise a shopping tour in Ubud to discover the best art and design boutiques?

    The concierge can recommend art, jewellery, and design boutiques in Ubud, and arrange a driver for a personalised shopping tour.

  • Can the concierge help me find a personal shopper or a guide to buy local art?

    The concierge can offer a personal shopper service or a private guide for purchasing quality Balinese crafts, artworks, or textiles.

  • Can you recommend and book luxury experiences (beach clubs, spas, restaurants) elsewhere in Bali?

    The concierge can recommend luxury spas, beach clubs, or restaurants in other areas of Bali and arrange the necessary reservations and transfers.

Family Activities

  • Can you suggest child-friendly activities in Ubud and around the Viceroy Bali?

    The concierge can suggest child-friendly activities such as cooking classes, visits to the Bali Bird Park, or guided walks through the rice fields.

  • Is it possible to organise a day at the Bali Bird Park or in a wildlife park with transport from the hotel?

    The concierge can organise visits to the Bali Bird Park, farms, plantations, or wildlife parks, with private transport and schedules tailored for families.

Personalized Experiences

  • Can you arrange a private Balinese cooking or traditional dance class during my stay?

    The concierge can arrange private classes in Balinese cooking, dance, or kite-making, led by local experts.

  • Can the concierge help me create a comprehensive wellness programme over several days at the Viceroy Bali?

    The concierge can create a customised wellness programme combining yoga, spa treatments, healthy eating, and nature walks over several days.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits