Skip to main content
MC

The gallery

Hotel gallery

10 photos

5★ · Aspen/Snowmass

Viceroy Snowmass

130 Wood Rd, Snowmass Village, CO 81615, États-Unis, Aspen/Snowmass

4.44.4/5725 reviews · Google rating
  • Ski-in/ski-out access
  • Alpine setting in Aspen/Snowmass
  • Modern, elegant design
  • Suited to couples and families

Hotel 5-star in Aspen/Snowmass, in the heart of Aspen/Snowmass, featuring ski-in/ski-out access, alpine setting and attentive service.

What is Viceroy Snowmass known for during a mountain stay?

The hotel is best known for its direct slope access, which makes ski days notably easier.

The atmosphere is warm, with contemporary design and services that help guests unwind easily after time on the mountain.

What amenities are available at Viceroy Snowmass?

The hotel offers a 24-hour concierge and front desk, daily housekeeping, luggage storage and laundry service.

For dining, there is a restaurant, a bar, breakfast service, and several on-site spots for après-ski or a quick daytime break.

Is it better to stay in Snowmass or Aspen when choosing Viceroy Snowmass?

Viceroy Snowmass suits travellers who want a mountain-focused stay with smooth ski-in, ski-out access.

Snowmass works especially well for families and for guests who prefer to keep transfers between the hotel and outdoor activities to a minimum.

A word from the Concierge

Viceroy Snowmass through the Concierge's eyes

Viceroy Snowmass is located in Aspen/Snowmass, United States. This 5★ hotel is part of Viceroy Hotels & Resorts. It offers direct access to ski slopes in a stunning alpine setting. The location is perfect for enjoying mountain activities year-round.

What sets Viceroy Snowmass apart is its warm atmosphere and attentive service. The modern and elegant design creates a welcoming environment. Guests particularly appreciate the comfort of the facilities and the quality of services offered. The hotel attracts clients seeking luxury and relaxation after a day on the slopes.

Before you go, know that the property suits both couples and families. The winter season is the most popular, but summer also offers great hiking opportunities. Business travelers will find suitable spaces for meetings. Make sure to book your activities in advance to fully enjoy your stay.

_My tip from the Concierge: book your ski lessons as early as possible, especially during peak season, to secure your spot._

Why choose Viceroy Snowmass?

Viceroy Snowmass is an exceptional address in Aspen/Snowmass, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • Ski-in/ski-out access
  • Alpine setting in Aspen/Snowmass
  • Modern, elegant design
  • Suited to couples and families
  • Year-round mountain activities

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Ski-in/ski-out
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • First tracks from the doorstep

    One of the hotel’s clearest pleasures is the ease of stepping straight from the property to the slopes. It changes the rhythm of the stay by reducing logistics and giving more time back to the mountain itself. For keen skiers and families alike, this seamless start brings calm, efficiency and a genuine sense of alpine privilege.

    Incontournable en hiverIncluded in your stay
  • Pre-arranged ski lessons

    In Snowmass, ski lessons often shape the entire day, especially during peak season. Arranging them in advance helps avoid limited availability and creates a calmer, better-structured programme suited to each guest’s level. It is especially valuable for families, but also for adults keen to improve or regain confidence on the mountain.

    À réserver tôtReservation required
  • Après-ski and restorative downtime

    After several hours in Colorado’s dry mountain cold, real luxury often lies in slowing down effortlessly. Returning to the hotel, shedding the day, taking time to unwind and then easing into the evening is one of the most satisfying experiences here. Simple on paper, it captures the balance between activity, comfort and recovery.

    Included in your stay
  • A smooth family mountain stay

    Viceroy Snowmass is especially well suited to family travel thanks to its direct slope access, welcoming atmosphere and services that simplify daily organisation. The experience is less about a single activity than about a smoother way of living the resort: easier departures, simpler returns, better-paced breaks and steady comfort for all ages.

    Idéal en tribuIncluded in your stay
  • Snowmass in summer, with trails and altitude

    When snow gives way to trails, the hotel becomes an elegant base for discovering another side of the mountains. Hiking, altitude and more open-ended days create an experience very different from winter, yet equally rewarding. It is an excellent option for travellers seeking an active stay outside the intensity of peak ski season.

    Toute l’annéeIncluded in your stay
  • Concierge-led tailored stay

    In a destination where days fill quickly, having a concierge available around the clock can transform the quality of the trip. Booking activities, adjusting plans, preparing for an early start or simply saving time on daily logistics allows guests to experience Snowmass with greater freedom and fewer visible constraints.

    Reservation required

Restaurants & bars

4 on-site dining venues.

  • Toro Snowmass

    Restaurant

    Chef: Richard Sandoval
    Chef: Richard Sandoval

    Highlights

    • chili
    Practical information

    The concierge’s wordAt Toro Snowmass, save room for the chili, Richard Sandoval’s signature that’s well worth the detour.

  • Lift Line Tavern

    Restaurant

    Highlights

    • comfort food
    • Ski-in/ski-out dining on Assay Hill featuring comfort food classics, hearty mains, and rotating Après-ski specials
    Practical information

    The concierge’s wordAt Lift Line Tavern, settle in after the slopes: this ski-in/ski-out spot on Assay Hill is ideal for hearty comfort food and rotating après-ski specials.

  • Viceroy Lounge

    Bar

    Highlights

    • A sophisticated bar and lounge serving inspired cocktails and bites by night.
    Practical information

    The concierge’s wordIn the evening, head to Viceroy Lounge: a sophisticated bar where inspired cocktails and bites await in a refined setting.

  • Café V

    Tea room

    Highlights

    • A relaxed daytime destination for pastries and grab-and-go favorites.
    Practical information

    The concierge’s wordFor an easy daytime break, head to Café V: pastries and grab-and-go favorites in a relaxed setting.

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 16:00
Check-out
Until 11:00

Cancellation

Cancellation and prepayment policies vary according to accommodation type.

Pets

Pets are welcome (100 € fee).

Please note that dogs are the only pets allowed at this property.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 130 Wood Rd, Snowmass Village, CO 81615, États-Unis

View on the map

Official website

Google listing

Guest reviews

4.4 / 5 · 725 reviews

5/5Preet Singh

Snowmass if a great place to stay to enjoy better views than Aspen , a 15/17 min beautiful drive to Aspen. Snowmass itself is stunning, but aspen can be a short daily lovely drive. Viceroy is stunning large resort…

5/5Ashlee Camille

I stayed at the Viceroy Hotel and absolutely loved it! The room was beautiful, the entire hotel is stunning, and the staff was great from start to finish. One of my favorite parts was the view—I could see so much snow…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 10 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Snowmass Village AreaTourist attraction

    344 m · 4 min walk

    Snowmass Village Area four minutes' walk away, featuring recreational activities and scenic views.

    Practical information

    The concierge’s wordA 4-minute walk away, Snowmass Village Area offers an easy break of leisure activities and scenic views, ideal for getting some fresh air nearby.

  • Snowmass Chapel & Community CenterChurch

    774 m · 9 min walk

    Religious building a nine-minute walk away, providing a space for reflection and community activities.

    Practical information

    The concierge’s wordA 9-minute walk away, Snowmass Chapel & Community Center offers a calm pause to reflect or enjoy a moment connected to local community life.

  • Anderson Ranch Arts CenterTourist attraction

    837 m · 10 min walk

    Art center 837 meters away, dedicated to promoting the arts and arts education.

    Practical information

    The concierge’s wordFor a cultural break in Aspen/Snowmass, head to Anderson Ranch Arts Center if you're in the mood for a moment centered on the arts and arts education.

  • Redstone HotelHistoric landmark

    872 m · 11 min walk

    Historical landmark 872 meters away, reflecting the local history and architecture of the area.

    Practical information

    The concierge’s wordIf you're in the mood for a cultural break, this historic site offers a gentle glimpse into local history and the region’s architecture.

  • Spiral pointTourist attraction

    1.5 km · 19 min walk

    Spiral Point, a tourist attraction 1.5 km away, provides a panoramic view of the surrounding mountains.

    Practical information

    The concierge’s wordFor an open-air break, head to Spiral Point when the light is soft: the panoramic mountain views really come into their own.

  • Rugged Ascent Climbing WallTourist attraction

    2.6 km · 5 min by car

    Climbing wall located 2,640 meters away, providing an climbing experience for thrill-seekers.

    Practical information

    The concierge’s wordIf you’re in the mood for an active break, this climbing wall at 2,640 meters suits thrill seekers nicely.

  • Breathtaker Alpine CoasterTourist attraction

    2.7 km · 5 min by car

    Breathtaker Alpine Coaster, an outdoor roller coaster providing a sliding experience down the slopes of Aspen.

    Practical information

    The concierge’s wordFor a playful outdoor break, head to the Breathtaker Alpine Coaster if you're in the mood for a ride and a few thrills on Aspen’s slopes.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Ben Rawlins GardenGarden

    614 m · 7 min walk

    Garden a seven-minute walk away, providing a natural space to relax and enjoy nature.

    Practical information

    The concierge’s wordA 7-minute walk away, Ben Rawlins Garden is a natural pause, ideal for unwinding between plans or simply enjoying a quiet moment.

  • Cathy Robinson PlaygroundPark

    1.4 km · 17 min walk

    Park in Aspen/Snowmass, providing an outdoor recreational space.

    Practical information

    The concierge’s wordFor an outdoor break in Aspen/Snowmass, Cathy Robinson Playground is well suited to a simple moment of relaxation or leisure.

  • Snowmass Town ParkPark

    2.3 km · 4 min by car

    Snowmass Town Park, a park featuring green spaces and facilities for various outdoor activities.

    Practical information

    The concierge’s wordFor an open-air break in Snowmass, this park is well suited for a relaxing moment or a few outdoor activities.

  • Maroon Snowmass TrailheadPark

    4.4 km · 8 min by car

    Maroon Snowmass Trailhead, a starting point for hikes in the surrounding nature.

    Practical information

    The concierge’s wordFor a nature break, head to Maroon Snowmass Trailhead if you’re in the mood for a walk in the Aspen/Snowmass area.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • Where is the Viceroy Snowmass hotel located in Snowmass Village?

    The address is 130 Wood Road, Snowmass Village, Colorado 81615, at the foot of Snowmass Mountain, with direct ski-in/ski-out access from the hotel.

  • What is the distance between the hotel and the airport?

    The hotel is approximately 8 miles, or about fifteen minutes by car, from Aspen/Pitkin County Airport (ASE).

  • What are the main airports to reach the Viceroy Snowmass and how far are they?

    Aspen Airport is about 8 miles away, Eagle County Regional is nearly 67 miles, and Denver International is around 220 miles from the Viceroy Snowmass.

  • Is the Viceroy Snowmass well located in relation to the centre of Snowmass Village and the ski lifts?

    The hotel is located in the heart of Snowmass Village, at the foot of the Elk Camp gondola and the Village Express, just a few minutes' walk from the shops and restaurants in the village.

  • Is it better to stay in Snowmass Village or Aspen for skiing?

    Snowmass Village offers direct access to the slopes and a more family-friendly atmosphere, while Aspen provides more nightlife and luxury shopping, accessible by car or shuttle.

Arrival & Departure

  • What are the check-in and check-out times at the Viceroy Snowmass hotel?

    Standard check-in is generally from 4:00 PM and check-out is around 11:00 AM for the hotel rooms and residences.

  • Can I check in early?

    Early check-in may sometimes be offered depending on room availability, subject to verification on the day at the reception.

  • Is late check-out possible at the Viceroy Snowmass and how does it work?

    The hotel conducts check-out before 11:00 AM, with the possibility to request a late departure depending on availability and the day's conditions.

  • What are the check-in procedures during high season at the Viceroy Snowmass?

    Contact the concierge to confirm the procedures for the day.

Billing & Policies

  • Is a deposit required to secure a reservation at the Viceroy Snowmass hotel?

    A deposit is usually required at the time of booking, with different conditions between winter and summer seasons, and the balance is charged prior to arrival depending on the period.

  • Is smoking or vaping allowed on the premises of the Viceroy Snowmass hotel?

    Viceroy Snowmass has a strict non-smoking policy in the rooms and common areas of the resort.

  • What is the hotel's cancellation policy?

    The hotel's cancellation policy?

  • How do the cancellation conditions work in winter season at the Viceroy Snowmass hotel?

    Cancellation conditions vary by season: in winter, a 50% deposit is taken at the time of booking, with the balance due approximately 30 days before arrival.

  • What are the deposit and cancellation rules in summer at the Viceroy Snowmass?

    In summer, a deposit equivalent to one night plus taxes is required at the time of booking, with the balance charged approximately 7 days before arrival, depending on rates.

  • Are there any resort fees to pay?

    Contact the concierge to confirm the details for the day.

Rooms & Amenities

  • What is lodging like at Viceroy Snowmass?

    The rooms and residences feature efficiency kitchenettes with microwaves, mini-fridges, Nespresso machines, as well as a seating area with a fireplace and sofa.

  • What are the main amenities in the rooms at the Viceroy Snowmass hotel?

    The rooms are equipped with flat-screen TVs, safes, air conditioning, balconies in many accommodations, bathrobes, slippers, and free Wi-Fi.

  • Is Viceroy Snowmass considered a luxury viceroy snowmass hotel?

    Viceroy Snowmass is a luxury ski-in/ski-out resort offering contemporary residences with full hotel services at the foot of the Snowmass slopes.

  • How many people can stay in a room or residence at Viceroy Snowmass?

    The rooms and residences generally accommodate 2 to 4 people, with some suites and residences able to host larger families with sofa beds.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is included for free in the rooms and in the common areas of the resort, available via wired or wireless connection.

  • What services are included in the stay at the Viceroy Snowmass hotel?

    The Viceroy Snowmass hotel includes access to the heated pool, fitness centre, ski valet, and some local shuttle services depending on the stay conditions.

  • Are airport transfers offered?

    A shared shuttle to Aspen/Pitkin airport is offered for free, subject to reservation at least 24 hours prior to arrival.

  • Are there resort or service fees charged in addition to the room price?

    A daily resort fee is applied to each stay and covers various services and amenities of the hotel.

Dining

  • What restaurants are available at the Viceroy Snowmass hotel?

    Viceroy Snowmass offers on-site restaurants, including Toro Kitchen & Lounge for contemporary Latin cuisine and Nest Bar & Grill for light dishes on the terrace near the pool.

  • What type of breakfast is offered?

    The resort does not offer a standard breakfast buffet and prefers à la carte service at the restaurant, with a significant cost noted by guests.

  • Can we have lunch on the terrace at Viceroy Snowmass, especially in summer?

    The Nest Bar & Grill allows outdoor dining near the pool with light dishes and drinks, subject to seasonal conditions.

  • What style of cuisine does the Toro Kitchen & Lounge restaurant at Viceroy Snowmass offer?

    Toro Kitchen & Lounge serves contemporary Latin cuisine in a chic setting, popular with guests for dinner after skiing.

Spa & Wellness

  • What does the Viceroy Snowmass spa offer to hotel guests?

    The Viceroy Snowmass spa is a full-service spa offering holistic treatments, massages, facials, and a relaxation area inspired by the mountain nature.

  • Is there a gym at Viceroy Snowmass and what equipment is available?

    The hotel has a well-equipped fitness centre with modern cardio and weight training equipment, accessible to guests during their stay.

  • What are the treatments and massages offered at the Viceroy Snowmass spa like?

    The Viceroy Snowmass spa offers treatments inspired by the local nature, with a wide range of massages and therapies, available by reservation.

  • Does the hotel offer yoga classes or complementary wellness activities?

    Yoga sessions and wellness activities may be offered depending on the season and schedule, often organised on-site or nearby.

Activities & Leisure

  • What are the pool and hot tub facilities at Viceroy Snowmass hotel?

    The resort features a heated outdoor pool open year-round, three hot tubs, and a large deck with sun loungers, reserved for hotel guests.

  • What ski activities are available directly from the Viceroy Snowmass hotel?

    Viceroy Snowmass is ski-in/ski-out with a ski valet on-site, equipment rental via Four Mountain Sports, and direct access to the Snowmass Mountain slopes.

  • What can we do at Viceroy Snowmass in summer for outdoor activities?

    In summer, the hotel offers e-bike rentals, hiking, mountain biking, and numerous mountain activities accessible from Snowmass Village.

  • What is Viceroy Snowmass known for in terms of activities and skiing?

    The resort offers privileged access to the Snowmass slopes, popular with skiers and travellers seeking ski-in/ski-out hotels in Snowmass.

Family & Kids

  • Is the Viceroy Snowmass hotel suitable for family stays with children?

    Babysitting services may be available through the resort, and the Snowmass environment is known to be family-friendly.

  • Are there rooms or residences suitable for large families at Viceroy Snowmass?

    Some accommodations feature sofa beds and additional bedding options suitable for families wishing to share a residence.

  • What activities are offered for children around the Viceroy Snowmass hotel?

    Activities such as skiing, hiking, and mountain biking are accessible for children, with the possibility of arranging lessons or outings through local services.

Pets

  • Are pets allowed at Viceroy Snowmass?

    Pets are allowed at Viceroy Snowmass.

  • What is the policy for dogs at the Viceroy Snowmass hotel?

    Trained dogs up to approximately 100 pounds are welcome in rooms, subject to additional fees, with a maximum of one dog per reservation.

  • Are service animals admitted without charge at Viceroy Snowmass?

    Service animals are accepted and exempt from additional fees according to the resort's accessibility policy.

  • Is it easy to get around with your dog from Viceroy Snowmass to Snowmass Village?

    Dogs are allowed on the gondola in the nearby village, making it easier to travel with pets from the hotel.

Accessibility

  • Is the Viceroy Snowmass hotel suitable for people with reduced mobility?

    The resort has accessible rooms, elevators, ramps, a lift for the pool, and visual and auditory alarm systems.

  • Are there parking and access facilities for disabled persons at Viceroy Snowmass?

    Valet parking is provided, with dedicated spaces and an adapted escort service for wheelchair users.

  • What specific assistance is offered to guests with particular accessibility needs?

    Contact the concierge to confirm the arrangements for the day.

Sustainability

  • Does the Viceroy Snowmass hotel have environmental certification or sustainable programs?

    The resort is LEED Gold certified and implements eco-friendly initiatives to reduce energy and resource consumption.

  • What solutions are offered for electric vehicles at the Viceroy Snowmass?

    The hotel offers charging stations for electric vehicles and encourages the use of more eco-friendly transportation for getting around the resort.

  • What commitments does the Viceroy Snowmass have regarding carbon footprint reduction?

    Contact the concierge to confirm the details for the day.

The Concierge answers — Viceroy Snowmass

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Viceroy Snowmass and the airports of Aspen, Eagle or Denver?

    The concierge can arrange a private transfer to or from Aspen, Eagle or Denver airports, in addition to the complimentary ASE shuttle with a 24-hour advance reservation.

  • How to arrange chauffeur transport between Viceroy Snowmass and downtown Aspen?

    The concierge can book shared shuttles or chauffeur-driven cars to Aspen or nearby resorts, depending on schedules and the season.

  • Can the concierge assist me in renting a car delivered directly to Viceroy Snowmass?

    The concierge can provide information on car rental options in Aspen or at the airport and assist in arranging the delivery of the vehicle to the hotel.

  • How to arrange a late evening transfer to Aspen airport from the hotel?

    It is recommended to contact the concierge to plan late-night transfers to check the availability of shuttles or private drivers.

  • Can you provide information on public transport for easy travel from Viceroy Snowmass?

    The concierge can explain the local bus routes and arrange, if needed, tickets or an itinerary to the main points of interest in Snowmass Village.

Restaurant Reservations

  • How to reserve a table at the Toro Kitchen & Lounge restaurant at Viceroy Snowmass?

    Reservations are made through the concierge who can book a table at Toro Kitchen & Lounge or Nest Bar & Grill according to your preferred timings and cuisine.

  • Can you recommend and book fine dining restaurants in Aspen during my stay?

    The concierge can suggest restaurants in Aspen or Snowmass that suit your preferences and handle the reservations, even during peak season.

  • How to organise a special birthday dinner at the restaurant of Viceroy Snowmass?

    It is recommended to contact the concierge to organise a birthday dinner with a personalised menu and table decoration at the hotel restaurant.

  • Can the concierge book restaurants with vegetarian or gluten-free options near the hotel?

    The concierge can check menus and reserve restaurants offering vegetarian, vegan or gluten-free options in Snowmass and Aspen.

Spa Bookings

  • How to book a treatment at the Viceroy Snowmass spa during my ski week?

    Reservations are made through the concierge who can secure a slot for the signature treatments at Viceroy Snowmass Spa and coordinate with your ski schedule.

  • Can you plan a wellness half-day at the spa with several treatments?

    The concierge can organise a wellness package including massage, facials, and pool access, subject to the spa's availability.

  • How can one find out the hours of the Viceroy Snowmass spa and book at the best times?

    It is recommended to go through the concierge to check the spa hours, especially in the low season, and to book treatments outside peak hours.

Excursions & Cultural Visits

  • Can you organise a cultural guided tour of Aspen departing from Viceroy Snowmass?

    The concierge can offer guided tours of Aspen, including museums, galleries, and historical sites, with transport from the hotel.

  • How can one organise hiking or biking excursions in summer from Viceroy Snowmass?

    The concierge can book nature excursions in summer, such as guided hikes or mountain biking trips, tailored to your level.

  • Can the concierge help me book tickets for concerts or festivals in Aspen Snowmass?

    The concierge can provide the schedule of local events and book tickets for concerts or festivals in Aspen-Snowmass.

Special Occasions

  • How can one organise a romantic surprise in the room at Viceroy Snowmass?

    The concierge can prepare special touches in the room such as champagne, flowers, or pastries to celebrate an anniversary or honeymoon.

  • Can you help organise a complete birthday celebration at the hotel?

    It is recommended to contact the concierge to coordinate decoration, music, and arrangements with the restaurant or spa for a birthday.

  • How can the concierge assist with a marriage proposal at Viceroy Snowmass?

    The concierge can provide information on private spaces, special menus, and services available for an intimate wedding or marriage proposal.

Shopping & Luxury Services

  • Can you recommend the best luxury boutiques in Aspen and organise a shopping tour?

    The concierge can recommend luxury boutiques in Aspen, organise a shopping itinerary, and, if necessary, arrange private transport.

  • Can the concierge arrange a personal shopper for ski equipment and clothing?

    The concierge can organise personalised services such as a personal shopper or fittings for high-end ski gear at specialised shops.

  • How can I arrange for the shipping of my luxury purchases or ski equipment from the hotel?

    It is possible to have purchases or equipment shipped to your home after your stay through the concierge.

Family Activities

  • Can you help me organise activities for children in Snowmass from the hotel?

    The concierge can suggest child-friendly activities such as ski lessons, mountain walks, or summer games and assist with reservations.

  • How can I book a babysitting service during our stay at Viceroy Snowmass?

    The concierge can provide information on available babysitting services and check rates and availability for your evenings.

Personalized Experiences

  • Can you create a personalised programme for skiing, spa, and restaurants for a week at Viceroy Snowmass?

    The concierge can create a tailored programme combining skiing, spa, restaurants, and excursions according to your preferences and the duration of your stay.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits