Skip to main content
MC

The gallery

Hotel gallery

10 photos

5★ · Chicago

Viceroy Chicago

1118 N State St, Chicago, IL 60610, États-Unis, Chicago

4.54.5/51,264 reviews · Google rating
  • Address in Chicago’s Gold Coast
  • Central location for dining and shopping
  • Contemporary design and modern feel
  • Suited to both business and leisure stays

Hotel 5-star in Chicago, United States, in the heart of Chicago, featuring Viceroy Hotels & Resorts, thoughtful design and modern ambience.

Where is Viceroy Chicago located, and what can you reach on foot nearby?

Viceroy Chicago is set in the Gold Coast, with easy access to the area’s restaurants, shops and evening spots.

On foot, you can reach 360 CHICAGO in 7 minutes and the Museum of Contemporary Art Chicago in 10 minutes. The Chicago Riverwalk is also manageable for a longer stroll.

Does Viceroy Chicago offer breakfast?

Yes, the hotel offers breakfast service, alongside its dining venues and bar.

For planning purposes, it is worth checking serving times and the exact format when booking or with the concierge.

What makes Viceroy Chicago stand out for a stay in Chicago?

Its main strength is the combination of polished contemporary design and a central Gold Coast address.

It suits both business trips and city breaks, with a 24-hour concierge, 24-hour front desk and several on-site dining options.

A word from the Concierge

Viceroy Chicago through the Concierge's eyes

Viceroy Chicago is located in the vibrant Gold Coast neighborhood of Chicago, United States. This 5★ hotel is part of a Viceroy Hotels & Resorts property. It offers a refined and contemporary experience, ideal for travelers seeking comfort and style. The central location allows easy access to local attractions, restaurants, and shops.

What sets this hotel apart is its modern ambiance and thoughtful design. Common areas and rooms reflect an elegant aesthetic, creating a welcoming atmosphere. Quality services, combined with attention to detail, make Viceroy Chicago a popular choice for both business and leisure stays.

Before you go, know that the hotel suits couples and business travelers alike. The atmosphere is both relaxing and dynamic, perfect for an urban getaway. Be sure to check the seasonality of local events to fully enjoy your experience.

_My tip from the Concierge: book your stay well in advance to secure the best room options and take advantage of special offers._

Why choose Viceroy Chicago?

Viceroy Chicago is an exceptional address in Chicago, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • Address in Chicago’s Gold Coast
  • Central location for dining and shopping
  • Contemporary design and modern feel
  • Suited to both business and leisure stays

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Morning walk through the Gold Coast

    Begin the day with a walk through the neighbourhood, taking in elegant streets, polished shopfronts and the city’s quieter morning rhythm. This experience highlights one of Viceroy Chicago’s key strengths: immediate immersion in a refined side of Chicago without complicated logistics. Ideal for getting one’s bearings on arrival or enjoying a more contemplative moment before a busy day.

    À vivre dès le premier matinIncluded in your stay
  • Tailored shopping itinerary with the concierge

    Make the most of the hotel’s central setting with a shopping route tailored to your interests, whether fashion, design, gifts or simply browsing the area’s most appealing streets. The value of this experience lies in curation and time saved. It works equally well for a relaxed afternoon or a more focused outing between appointments.

    Gold CoastReservation required
  • Curated dining addresses to match the mood of your stay

    Let the concierge guide your meals according to the tone you are seeking: an intimate dinner, a lively address, a practical lunch or a more memorable table for a special occasion. In a city as rich as Chicago, this personalised curation avoids overly generic choices and allows the neighbourhood to be experienced with greater accuracy. A simple experience, yet often decisive in the success of a stay.

    Reservation required
  • Urban reset between appointments

    Designed for business travellers as well as fast-paced city stays, this experience is about using the hotel as a genuine point of reset throughout the day. Return to your room, rely on attentive service, use luggage storage if needed, then continue your schedule in better conditions. The luxury here lies in fluidity and in the hotel’s ability to absorb transitions without visible effort.

    Idéal voyage d’affairesIncluded in your stay
  • An evening at leisure in the Gold Coast

    Step out on foot from the hotel and shape an evening at your own pace: drinks, dinner, a stroll, then a swift return to the comfort of your room. This experience captures the appeal of a well-positioned urban address. It allows guests to enjoy the city fully without heavy planning, with that valuable sense of freedom that distinguishes the best city stays.

    Included in your stay
  • Personalised orientation for a first stay in Chicago

    For a first discovery of the city, the hotel makes an excellent starting point. With the help of the concierge, it becomes easier to shape a balanced programme between neighbourhoods, culture, shopping and moments of pause. This experience is particularly suited to travellers who wish to avoid an overly fragmented stay and quickly understand Chicago from a central and elegant district.

    Premier séjourReservation required

Restaurants & bars

4 on-site dining venues.

  • Somerset

    Restaurant

    Highlights

    • Mediterranean
    • Somerset is one of the Gold Coast’s go-to brunch destinations, featuring seasonal dishes served in a bright and stylish setting.
    Practical information

    The concierge’s wordFor brunch on the Gold Coast, head to Somerset: Mediterranean cooking, seasonal dishes, and a bright, stylish setting with just the right touch.

  • Pandan

    Bar

    Highlights

    • Southeast Asian and Western
    • Pandan featuring a fusion of Southeast Asian and Western delights.
    Practical information

    The concierge’s wordFor a drink with something a little different on the side, head to Pandan: the blend of Southeast Asian and Western influences is nicely judged.

  • Blue Door Kitchen & Garden

    Restaurant

    Chef: Art Smith
    Chef: Art Smith

    Highlights

    • American
    • Deviled eggs are a solid staple, elevated ever so slightly with pickled peppers, and the juicy, crunchy fried chicken is a hit for a reason.
    Practical information

    The concierge’s wordAt Blue Door Kitchen & Garden, go for the deviled eggs with pickled peppers and the juicy, crunchy fried chicken—Art Smith signatures.

  • Astor Club: Chef's Table

    Restaurant

    Chef: Trevor Teich
    Chef: Trevor Teich

    Highlights

    • American Contemporary
    • A single oyster topped with champagne espuma and a quenelle of cucumber sorbet makes for a refreshing opener.
    Practical information

    The concierge’s wordAt Astor Club: Chef’s Table, let Trevor Teich lead the way, and watch for the oyster with champagne espuma and a beautifully balanced cucumber sorbet.

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 31 May 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

Cancellations must be made 48 hours prior to check-in (by 3:00 PM CST). Cancellations made less than 48 hours prior to check-in will result in a credit card charge for one night.

Free cancellation up to 48 hours before arrival

Pets

Pets are welcome (125 € fee).

Pets are welcome subject to a pet fee of USD $125 per pet per stay. Pets must be under 25 lbs and there is a limit of two pets per guestroom.

Location & access

Address: 1118 N State St, Chicago, IL 60610, États-Unis

View on the map

Official website

Google listing

Guest reviews

4.5 / 5 · 1,264 reviews

2/5Ebony

It was our anniversary, and unfortunately the experience did not live up to expectations. I was checked in by Harrison and also spoke with Drew about the occasion, yet our anniversary was never acknowledged until…

1/5Carlos Crispin

Stayed at Viceroy Chicago recently and left honestly disappointed. To be fair, the location is excellent — close to everything in Chicago — and the hotel does have a nice bar atmosphere and a visually attractive…

5/5Gabbyonthemove

I travel often for work, so weekend trips don’t always feel relaxing—but this stay was different. From the moment we arrived, the hotel felt like a true escape. The architecture is stunning, the design both stimulating…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 11 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • 360 CHICAGOObservation deck

    595 m · 7 min walk

    Observation deck an eight-minute walk away, providing a panoramic view of the city of Chicago.

    Practical information

    The concierge’s wordFor a scenic break, head to 360 CHICAGO, a 7-minute walk away, especially when you want to take in Chicago in one sweeping view.

  • Musée d'art contemporain de ChicagoTourist attraction

    867 m · 10 min walk

    Art museum 867 meters away, showcasing contemporary works by various artists.

    Practical information

    The concierge’s wordIf you’re in the mood for a cultural break, this contemporary art museum works well for a flexible visit between two appointments in Chicago.

  • Starbucks Reserve RoasteryTourist attraction

    1.0 km · 12 min walk

    Cafe a ten-minute walk away, providing a unique coffee experience.

    Practical information

    The concierge’s wordA 10-minute walk away, a great coffee break if you’re in the mood for a coffee-focused experience between plans.

  • MUSEUM OF ICE CREAMMuseum

    1.4 km · 17 min walk

    Museum 1.4 km away, dedicated to the world of ice cream with interactive installations.

    Practical information

    The concierge’s wordPerfect for a lighthearted break in Chicago, especially if you're looking for an interactive museum centered on the world of ice cream.

  • Chicago RiverwalkTourist attraction

    1.6 km · 20 min walk

    Chicago Riverwalk, a walkway along the river, perfect for strolling and enjoying views of the city.

    Practical information

    The concierge’s wordFor an easy urban break, head to the Chicago Riverwalk: a pleasant stroll along the river, perfect for taking in the city views.

  • THE MARTTourist attraction

    1.7 km · 20 min walk

    The Mart, an event venue 1.6 km away, hosts various exhibitions and trade shows.

    Practical information

    The concierge’s wordFor a break between appointments, THE MART hosts various exhibitions and trade shows, ideal if you enjoy lively venues.

  • Chicago TheatreTourist attraction

    1.9 km · 3 min by car

    Chicago Theatre, an iconic concert hall, offers a diverse schedule of cultural events.

    Practical information

    The concierge’s wordFor an evening cultural break, Chicago Theatre is a good pick if you’re in the mood for a concert or an event before continuing your night in the city.

  • Lincoln Park ZooZoo

    2.2 km · 4 min by car

    Zoo in Chicago, featuring a variety of animals and educational activities.

    Practical information

    The concierge’s wordIdeal for a playful nature break in Chicago, especially if you're traveling with family or feel like an educational stroll.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Millennium ParkPark

    2.3 km · 4 min by car

    Millennium Park, an urban park featuring green spaces and artistic installations.

    Practical information

    The concierge’s wordFor a green city break between plans, head to Millennium Park: its open spaces and art installations make it an easy pause.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • Can I check in early?

    Check-in is from 3:00 PM and check-out is at 12:00 PM. Early arrival requests are subject to availability on the day.

  • Is late check-out possible at Viceroy Chicago?

    A late check-out can be requested at the reception, but it depends on occupancy and is never guaranteed. Contact the concierge to confirm the day's arrangements.

  • What is the minimum age to check in to the hotel?

    The minimum age for check-in is 18 years with valid identification. The hotel also has a 48-hour cancellation policy prior to arrival at 3:00 PM CST.

  • Can I arrive earlier than the check-in time?

    The hotel accepts early check-in requests based on same-day availability. Confirmation can only be given upon arrival or shortly before.

  • Can we do a late check-out?

    Guests can request a late departure, but the response depends on same-day occupancy. The hotel must confirm feasibility at the time of the stay.

Location & Access

  • How far is Viceroy Chicago from downtown?

    The hotel is located in the River North area, near the Magnificent Mile and Michigan Avenue. It is approximately 1.3 km from downtown Chicago.

  • Where is Viceroy Chicago located?

    The address places the hotel in Chicago, in the Gold Coast/River North area, close to shops, restaurants, and downtown attractions. The neighbourhood is one of the most sought after for a luxury stay in the city.

  • What is the distance between the hotel and the airport?

    The most convenient airport is Chicago O'Hare International Airport, approximately 26 km away. Midway International Airport is further away for most urban trips.

  • Does the hotel have parking?

    The establishment offers an on-site valet service. Parking rates apply, and some offers include daily valet parking.

  • How much does parking cost at Viceroy Chicago?

    Valet parking is available on-site. The public rate is 75 USD per 24 hours, excluding any promotional offers.

  • Are airport transfers offered?

    A private transfer service can be booked through the concierge. The hotel does not provide regular airport shuttle information in its public details.

  • Is there private parking near the hotel?

    On-site parking is provided by valet service, with published daily rates. Paid alternatives are also available in the immediate vicinity.

Rooms & Amenities

  • Do the rooms at Viceroy Chicago have a view?

    The rooms and suites feature contemporary decor, premium bedding, and Wi-Fi access. Some categories offer a view of the city or Lake Michigan.

  • What is a junior suite at Viceroy Chicago?

    Rooms and suites are offered, including junior suites sought after for their size and comfort. Availability varies depending on the date and category chosen.

  • What amenities are found in the rooms?

    Room amenities include a television, a workspace, and a private bathroom with premium features. Contact the concierge to confirm the day's arrangements.

  • What do reviews say about the rooms at Viceroy Chicago?

    The hotel offers contemporary rooms and suites, with some views of the city. The available photos and reviews highlight the design and central location.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available in the hotel. Access is part of the expected amenities for stays in rooms and suites.

  • Is daily housekeeping included?

    The hotel offers daily housekeeping and reception services tailored for urban stays. Some special requests can be coordinated prior to arrival.

  • Is there a concierge service on site?

    A concierge service is available to assist guests during their stay. It can help with reservations, transfers, and special requests.

  • Is Viceroy a Marriott hotel?

    The hotel is independent and does not belong to Marriott. It is part of the Viceroy Hotels & Resorts brand.

  • Is parking or breakfast sometimes included in an offer?

    The hotel has a valet parking service, and offers may include parking or a breakfast credit. The exact conditions depend on the booked package.

  • Does Viceroy Chicago offer wireless internet?

    Wi-fi is available in the hotel for leisure and business stays. The connection is provided in guest areas and in rooms.

Dining

  • What type of breakfast is offered?

    Somerset serves breakfast every morning with classic and seasonal dishes. Depending on the booking, a breakfast credit may be included in certain offers.

  • What is the main restaurant of the hotel?

    The hotel's restaurant is Somerset, offering seasonal cuisine for breakfast and other times of the day according to opening hours. Menus may change.

  • Can we order room service?

    Room service is available, with breakfast, continuous service, and late-night options. Orders can be placed via the app or the room's QR code.

  • Does Viceroy Chicago offer free breakfast?

    The hotel offers a breakfast credit in certain packages, but it is not a standard free breakfast. The rate depends on the chosen booking.

  • Is breakfast served at the Somerset restaurant?

    Breakfast is served at the Somerset restaurant, in either à la carte format or with credit depending on the rate booked. The exact terms vary according to the offer.

Spa & Wellness

  • Does the hotel have a pool?

    The hotel has a wellness area with a seasonal outdoor pool on the roof. Access depends on the opening period and the weather.

  • Is there a gym at Viceroy Chicago?

    A gym area and sauna are available for guests. Access hours may vary depending on the area and the season.

  • Can we book a massage at the hotel?

    Spa treatments can be booked nearby the hotel depending on availability in the area. The concierge can assist with scheduling appointments.

  • Can wellness treatments be booked during the stay?

    The spa is accessible by reservation based on available treatments around the hotel. Hours, duration, and rates depend on the chosen establishment.

Activities & Leisure

  • What activities can we do around the hotel?

    The hotel allows easy access to Michigan Avenue, the Magnificent Mile, and attractions in River North. Walking tours are particularly convenient for guests.

  • What to do near Viceroy Chicago in the evening?

    Chicago offers museums, architectural cruises, and shopping nearby. The concierge can help arrange visits according to your schedule.

  • Are there activities within walking distance from the hotel?

    The area also allows for high-end shopping outings and easy urban strolls. The distances to the main points of interest in the city centre remain short.

  • Is Viceroy Chicago a nice hotel?

    The hotel is often described as a modern luxury establishment, appreciated for its location, views, and style. However, the final appreciation depends on each traveller's expectations.

  • What makes The Viceroy Chicago unique?

    The establishment is considered distinctive due to its contemporary design, its location in River North, and its seasonal rooftop pool. These elements frequently appear in customer reviews.

Family & Kids

  • Is the Viceroy Chicago suitable for a family stay?

    The hotel is suitable for family stays, with suites that can accommodate multiple guests. Requests for extra beds must be confirmed prior to arrival.

  • Can we request connecting rooms?

    Connecting rooms may be offered depending on the category and availability. This request should be made at the time of booking.

  • Does the hotel provide baby equipment?

    Child equipment can be requested subject to availability. The concierge can specify the possible options at the time of the stay.

Pets

  • Are pets allowed at Viceroy Chicago?

    Pets are accepted with a fee of 125 USD per pet per stay. The limit is two pets per room, with a maximum weight of 25 lb each.

  • Do we need to inform the hotel if we are coming with a dog?

    Pets must be reported prior to arrival to properly arrange the stay. Service animals are accepted at no charge upon presentation of the required information.

  • Is there a weight limit for pets?

    Staying with a pet is subject to the establishment's regulations and the weight and number limits. Special requests must be confirmed before arrival.

  • How many pets can we bring to the hotel?

    Pet services are limited by the establishment's regulations, which set a maximum weight and a limit of two per room. Conditions may change according to the hotel's policy.

Accessibility

  • Does the hotel have accessible rooms?

    The hotel has accessible rooms available upon request and subject to availability. The adapted facilities must be confirmed prior to arrival.

  • Is access to the common areas suitable for people with reduced mobility?

    The establishment indicates adaptations suitable for accessibility needs. Contact the concierge to confirm the arrangements for the day.

  • Can we request a room with an accessible shower?

    Specific needs can be indicated at the time of booking to prepare the room and circulation. Prior confirmation is still recommended.

Billing & Policies

  • What is the hotel's cancellation policy?

    Standard cancellation must be made at least 48 hours before arrival, at 3:00 PM CST. After this period, one night will be charged to the credit card.

  • Are there any occupancy taxes to pay?

    An occupancy tax and applicable taxes may be added to the displayed rate depending on the booking. The exact amount depends on the price, offers, and local levies.

  • Is a deposit required upon arrival?

    A deposit or card authorisation may be requested at the time of arrival. The exact amount depends on the booking and rate channel.

  • What are the cancellation conditions according to the rate?

    The published policy requires cancellation 48 hours before arrival at 3:00 PM CST. Some offers, promotions, or specific dates may have different conditions.

  • What are the prices at Viceroy Chicago?

    Rates vary depending on the season, room category, and local demand. Peak periods in Chicago often lead to higher prices.

The Concierge answers — Viceroy Chicago

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from O'Hare airport to the hotel?

    The concierge can organise a private transfer in a sedan, SUV, or van from the airport or any address in Chicago, subject to availability and desired timing.

  • Is it possible to arrange an early morning departure with a driver?

    The concierge can book a driver for an early morning departure and coordinate the pickup at the exact requested time.

  • Can a car with a driver be booked for a city tour?

    Reservations are made through the concierge, who can confirm the type of vehicle, estimated duration, and pickup conditions.

  • What is the easiest way to reach the hotel from Midway?

    The concierge can indicate the most convenient route and arrange suitable transport based on the number of bags and passengers.

  • Can a transfer be requested with a lot of luggage?

    The concierge can organise a porter service or an appropriate vehicle for journeys with bulky luggage.

Restaurant Reservations

  • Can you book a table at a fine dining restaurant near the hotel?

    Reservations are made through the concierge, who can offer tables at the right time in the most sought-after restaurants in the area.

  • Can you arrange a birthday dinner at a nice restaurant?

    The concierge can coordinate a reservation for a birthday dinner, with timing and special requests communicated to the restaurant.

  • Can a brunch be booked on the weekend in the area?

    The concierge can check availability for a highly sought-after brunch and suggest time slots compatible with your stay.

  • Do you help to get a table with a view of Lake Michigan?

    Reservations are made through the concierge, who can target tables with a view or intimate ambiance according to your request.

  • Can you book a restaurant that accommodates food allergies?

    The concierge can inform the restaurant of dietary restrictions at the time of booking to facilitate the welcome on-site.

Spa Bookings

  • Can you book a couples massage?

    The concierge can make an appointment at a local spa and request a double cabin if the establishment allows.

  • Can a facial treatment be booked in the late afternoon?

    Reservations are made through the concierge, who can suggest a time slot before dinner or after a day of sightseeing.

  • Which nearby spas offer access to a sauna?

    The concierge can check the signature treatments, available times, and any age or dress code restrictions.

  • Can you arrange beauty treatments before an event?

    The concierge can book a manicure, hairstyling, or beauty treatment according to the occasion and timing of the stay.

Excursions & Cultural Visits

  • Can you organise a private guided tour of Chicago?

    The concierge can arrange a private guided tour of the museums or downtown, in French or English depending on availability.

  • What cultural excursions do you recommend from the hotel?

    The concierge can create a cultural itinerary including museums, architecture, and iconic neighbourhoods, with transfers if necessary.

  • Can you book an architectural cruise on the river?

    The concierge can reserve an architectural cruise on the Chicago River according to available schedules.

Special Occasions

  • Can you prepare a romantic surprise in the room?

    The concierge can coordinate a surprise in the room with flowers, champagne, or pastries, subject to feasibility and timing.

  • Can you help organise a marriage proposal?

    The concierge can arrange a special proposal with discreet staging and suitable service providers for the event.

Shopping & Luxury Services

  • Can you recommend luxury boutiques near the hotel?

    The concierge can recommend nearby luxury boutiques and arrange private transportation for shopping.

  • Can you arrange a personal shopper?

    Services are organised through the concierge, who can also facilitate a personal shopper depending on local availability.

Family Activities

  • What family activities do you recommend nearby?

    The concierge can suggest child-friendly activities, such as interactive museums, aquariums, or short outings.

Personalized Experiences

  • Can you create a personalised itinerary for a weekend in Chicago?

    The concierge can design a tailored programme based on your interests, budget, and timing.

  • Is it possible to organise a customised private experience?

    Reservations are made through the concierge, who can coordinate a private experience based on the desired theme.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits