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5★ · Chicago

Park Hyatt Chicago

800 N Michigan Ave, Chicago, IL 60611, États-Unis, Chicago

4.74.7/51,016 reviews · Google rating
  • In the heart of Chicago
  • City views
  • Modern, comfortable interior design
  • Refined urban setting

Hotel 5-star in Chicago, in the heart of Chicago, featuring 24-hour concierge, à la carte arrival and departure, and turndown service.

Is Park Hyatt Chicago well located for exploring Chicago on foot?

Yes. Its central location makes several city addresses easy to reach on foot.

From the hotel, you can quickly walk to 360 CHICAGO, the Museum of Contemporary Art and the Chicago Riverwalk.

Is breakfast included at Park Hyatt Chicago?

The hotel offers breakfast service, but whether it is included depends on the rate booked.

The simplest option is to check your booking conditions or contact the Concierge before arrival.

Does Park Hyatt Chicago have a bar or restaurant on site?

Yes. The hotel has both a restaurant and a bar on site.

For drinks, NoMI Garden offers a rooftop terrace overlooking Michigan Avenue.

A word from the Concierge

Park Hyatt Chicago through the Concierge's eyes

Park Hyatt Chicago is located in the heart of Chicago, United States. This 5★ hotel offers a luxurious experience in a refined urban setting. The property is known for its exceptional service and warm atmosphere, attracting business travelers and tourists alike. Its central location provides easy access to local attractions while offering stunning views of the city. What sets this hotel apart is its commitment to excellence. Park Hyatt is recognized for its elegant ambiance and attention to detail. The interior design combines modernity and comfort, creating a space where guests feel at ease. Facilities and services are tailored to meet the needs of guests, whether they are on business trips or vacations. Before your visit, note that the hotel is well-suited for couples, solo travelers, and professionals. The ideal visiting period is in spring and autumn when the weather is pleasant. Be sure to book in advance to secure your stay, especially during peak seasons. _My tip from the Concierge:_ consider exploring the surroundings on foot, as many restaurants and shops are located near the hotel.

Why choose Park Hyatt Chicago?

Park Hyatt Chicago is an exceptional address in Chicago, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • In the heart of Chicago
  • City views
  • Modern, comfortable interior design
  • Refined urban setting

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast with a view over Chicago

    Beginning the day with views over Chicago immediately changes the tone of a stay. This experience centres on the calm of the morning, the light settling across the façades and the comfort of an unhurried start. Ideal for a couple’s city break or a business trip, it offers a composed way to take in the city before stepping into it.

    Le matin idéalIncluded in your stay
  • Architectural walk from the hotel

    Thanks to its central location, the hotel makes an excellent starting point for discovering Chicago on foot. This experience invites guests to explore the immediate surroundings, observe building lines, urban perspectives and the neighbourhood’s energy at street level. It is a simple yet highly rewarding way to enter the city’s identity without an overly rigid programme.

    À faire à piedIncluded in your stay
  • Return to your room at dusk

    After a day spent exploring Chicago, returning to the room as the city changes light is one of the stay’s most understated pleasures. Urban views gain a different depth, while the comfort of the room and turndown service create a more intimate atmosphere. It is especially appealing for couples and solo travellers alike.

    Included in your stay
  • Shopping escape and neighbourhood addresses

    The hotel’s location makes it easy to shape a day around shopping, coffee stops and nearby dining discoveries. This experience is built on freedom of movement: heading out on foot, stopping as the mood takes you, returning to rest and setting out again later. It suits travellers who enjoy living a major city without heavy logistics.

    Included in your stay
  • A frictionless business stay

    Designed for business travellers, this experience highlights the hotel’s strengths in terms of ease: reception and concierge available at all hours, daily housekeeping, wake-up service, laundry and an environment conducive to focus. The aim is not simply to stay near the centre, but to maintain an efficient and comfortable rhythm from the first meeting to a late return.

    BusinessIncluded in your stay
  • Tailored concierge guidance for Chicago

    Whether it is a first stay or a return visit, concierge assistance helps refine the experience: restaurant recommendations, transport arrangements, walking ideas and advice on timing across different districts. This experience highlights the value of attentive human service capable of turning a generic plan into a more personal and better-paced stay.

    Sur mesureReservation required

Restaurants & bars

1 on-site dining venue.

  • NoMI Garden

    Bar

    Highlights

    • cocktail bar on the rooftop terrace overlooking Michigan Avenue
    Practical information

    The concierge’s wordFor a drink with a view, head to NoMI Garden: the rooftop overlooking Michigan Avenue has that extra bit of Chicago we love.

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 16:00
Check-out
Until 12:00

Cancellation

Cancellation and prepayment policies vary according to accommodation type.

Pets

Pets are welcome at no extra charge.

Pets are allowed. Charges may apply.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 800 N Michigan Ave, Chicago, IL 60611, États-Unis

View on the map

Official website

Google listing

Guest reviews

4.7 / 5 · 1,016 reviews

5/5Chang Yu

The Park Hyatt Chicago is one of the best Hyatt hotels I’ve ever stayed at. The location is fantastic, the facilities are great, and the staff are incredibly professional. After checking out, I realized I had left one…

5/5Ashley Martens

I booked a stay at the Park Hyatt for my April 2026 wedding. I stayed there for my rehearsal dinner night, the morning of my wedding, for me and all of my girls to get ready, and then my husband and I stayed there for…

5/5Hope Timmermann

We enjoyed our two-night stay at this hotel. Booked a standard king room and was given my preference of a quiet, high-floor room, and we were able to check in early. The bathroom and room were both huge compared to…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 9 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • 360 CHICAGOObservation deck

    278 m · 3 min walk

    Observation deck three minutes' walk away, providing a panoramic view of the city of Chicago.

    Practical information

    The concierge’s wordFor a scenic break, head to 360 CHICAGO, a 3-minute walk away, especially when you want to take in Chicago at a glance.

  • Starbucks Reserve RoasteryTourist attraction

    341 m · 4 min walk

    Cafe four minutes' walk away, offering a unique experience centered around coffee and its various preparations.

    Practical information

    The concierge’s wordA 4-minute walk away, Starbucks Reserve Roastery makes a great coffee break to explore different brewing styles between appointments or at the start of the day.

  • Musée d'art contemporain de ChicagoTourist attraction

    347 m · 4 min walk

    Contemporary art museum a four-minute walk away, showcasing modern and contemporary artworks.

    Practical information

    The concierge’s wordA 4-minute walk away, the Museum of Contemporary Art Chicago makes an inspiring break if you're in the mood for modern and contemporary art between plans.

  • MUSEUM OF ICE CREAMMuseum

    768 m · 9 min walk

    Museum a nine-minute walk away, dedicated to the world of ice cream and sweets.

    Practical information

    The concierge’s wordA 9-minute walk away, MUSEUM OF ICE CREAM offers a light, sweet break, ideal if you’re in the mood for a more playful museum.

  • Chicago RiverwalkTourist attraction

    958 m · 12 min walk

    Chicago Riverwalk, a walkway along the river providing views of the city's architecture.

    Practical information

    The concierge’s wordFor an urban break between plans, stroll along the Chicago Riverwalk and take in views of the city’s architecture.

  • THE MARTTourist attraction

    1.3 km · 15 min walk

    The Mart, a venue for events and exhibitions, is located 1276 meters away.

    Practical information

    The concierge’s wordFor a cultural break, head to THE MART if you're in the mood for exhibitions and an event-focused venue, ideal between appointments.

  • Chicago TheatreTourist attraction

    1.3 km · 16 min walk

    Concert hall located 1314 meters away, hosting various cultural and musical events.

    Practical information

    The concierge’s wordFor a cultural break in Chicago, Chicago Theatre is well suited to an evening built around a musical or artistic event.

  • Cloud GateTourist attraction

    1.6 km · 19 min walk

    Sculpture 1.6 km away, known for its modern design and integration into the urban landscape.

    Practical information

    The concierge’s wordFor an urban break, head to Cloud Gate: its modern form blends into Chicago’s cityscape, ideal for a contemplative stroll.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Millennium ParkPark

    1.6 km · 19 min walk

    Millennium Park, an urban park featuring green spaces and facilities for recreation.

    Practical information

    The concierge’s wordFor a green city break, Millennium Park is well suited to a stroll or a relaxing pause between two engagements.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Park Hyatt Chicago?

    Standard check-in begins at 4 PM and check-out is until noon, according to information provided by major online distributors.

  • Does the hotel have parking?

    Yes, private parking is offered, typically with valet service and a daily fee applied to guests' vehicles.

  • Can I check in early?

    Early check-in may be offered depending on the arrival time and hotel occupancy; a fee may apply to guarantee early access to the room.

  • Can a late check-out be requested at Park Hyatt Chicago and under what conditions?

    A late check-out is possible subject to availability on the day; it may be complimentary for certain loyalty statuses or charged beyond a certain hour.

  • Are airport transfers offered?

    Private transfers can be arranged through the concierge or external providers, by car or SUV, between the hotel and O'Hare or Midway airports, at a pre-set rate.

Location & Access

  • Where is Park Hyatt Chicago located in the city?

    The hotel is located on North Michigan Avenue, in the heart of the Magnificent Mile, facing the Chicago Water Tower and just steps from the Museum of Contemporary Art.

  • What is the distance between Park Hyatt Chicago and downtown (Loop)?

    Downtown Chicago (Loop) is approximately 1.5 to 2 km from Park Hyatt Chicago, accessible within a few minutes by taxi, bus, or subway.

  • What is the distance between the hotel and the airport?

    The distance is approximately 18 to 20 miles from O'Hare Airport and about 11 to 12 miles from Midway Airport, depending on the route taken.

  • Is the area around Park Hyatt Chicago safe for walking in the evening?

    The Magnificent Mile area around Park Hyatt Chicago is considered one of the safest and most tourist-friendly areas in the city, with a strong commercial and hotel presence.

  • How can I easily reach Park Hyatt Chicago from the train stations and other areas of the city?

    Taxis, rideshare services, and public transport (buses and subway) easily serve the hotel from major areas and train stations in Chicago.

  • What part of Chicago to stay away from? (Which neighbourhoods to avoid in relation to the Park Hyatt Chicago?)

    Neighbourhoods away from tourist areas, particularly to the south and west of downtown, are generally less recommended for visitors, while the Magnificent Mile area where the hotel is located is preferred.

Rooms & Amenities

  • What types of rooms and suites are available at Park Hyatt Chicago?

    The rooms offer various configurations, including rooms with a king bed, double rooms, and suites, some with views of the city or Lake Michigan.

  • What amenities can be found in the rooms at Park Hyatt Chicago?

    The rooms generally include air conditioning, flat-screen television, minibar, coffee machine, safe, desk, bathroom with shower or bathtub, and luxury toiletries.

  • Can you book a room at Park Hyatt Chicago with a view of the lake or the city?

    Several accommodations offer a view of the Chicago skyline or Lake Michigan, indicated at the time of booking according to the chosen category.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is offered throughout the hotel, in rooms and common areas, generally at no charge for guests staying on site.

  • Are the bathrooms in the rooms at Park Hyatt Chicago spa-like?

    Some rooms are equipped with a deep soaking tub and a rain shower, creating a spa-style bathroom atmosphere.

  • When was Park Hyatt Chicago last renovated?

    Park Hyatt Chicago underwent a recent renovation completed in the early 2020s, modernising the rooms and common areas according to several expert reviews.

Included Services

  • What services are included for guests staying at Park Hyatt Chicago?

    Access to the fitness centre, indoor pool, and relaxation areas is generally included for guests staying, with no specific additional charge.

  • Is daily housekeeping provided during the stay at Park Hyatt Chicago?

    Daily housekeeping and evening turndown service are provided for the rooms, in accordance with Park Hyatt brand standards.

  • Is breakfast included in the rates at Park Hyatt Chicago?

    Some rates may include breakfast or dining credits; offers vary depending on dates and booking channels.

  • What concierge and reception services are offered to guests at Park Hyatt Chicago?

    A dedicated concierge service, 24-hour reception, and room service are offered, with assistance for reservations, local information, and special requests.

  • Is Park Hyatt Chicago worth it?

    Customer reviews mention a high level of comfort, service, and location, confirming that the hotel is generally considered a luxury address that is worth its price for a high-end stay in Chicago.

  • What is the difference between Hyatt and Park Hyatt?

    The Park Hyatt brand distinguishes itself from other Hyatts by a luxury orientation, a more intimate design, more personalised service, and a particular focus on gastronomy and well-being.

  • What do recent reviews say about the Park Hyatt Chicago hotel reviews?

    Online reviews highlight cleanliness, comfort, quality of service, and restaurants, confirming the reputation of the Park Hyatt Chicago as a luxury hotel appreciated by leisure and business travellers.

Dining

  • What type of breakfast is offered?

    Breakfast is offered in buffet and à la carte form, with a selection of hot and cold dishes and signature preparations served in the main restaurant.

  • What restaurants and bars are available at Park Hyatt Chicago?

    Park Hyatt Chicago features at least three NoMI spaces: NoMI Kitchen, NoMI Garden, and NoMI Lounge, offering contemporary cuisine, seasonal terrace, and lounge bar.

  • Can we have room service at Park Hyatt Chicago?

    Room service is offered, allowing guests to have breakfast, meals or snacks in their room, according to a menu and hours defined by the hotel.

  • Does Park Hyatt Chicago have free breakfast?

    Breakfast is available for an additional charge for most guests, unless included in the rate or certain loyalty programme benefits.

  • What is included in a complimentary breakfast?

    A so-called 'complimentary' breakfast generally includes a selection of hot dishes, beverages, breads and fruits, depending on the policy applied to eligible rates or statuses.

Spa & Wellness

  • Does the hotel have a pool?

    An indoor pool is available for guests, measuring approximately 25 yards, suitable for swimming and relaxation.

  • What spa and wellness services are offered at Park Hyatt Chicago?

    The hotel's spa offers massages, facials, sauna, hot tub, steam room and relaxation areas, with reservations recommended.

  • Does Park Hyatt Chicago have a gym and what equipment is available?

    A modern gym is accessible, equipped with cardio machines, weights and accessories, generally open daily to hotel residents.

  • Is there a sauna or jacuzzi at Park Hyatt Chicago?

    A sauna and hot tub are available in the wellness area, accessible to guests according to the hours established by the hotel.

Activities & Leisure

  • What leisure activities are available on-site at Park Hyatt Chicago?

    The hotel offers an indoor pool and hot tub, usable by families subject to compliance with the hours and access rules for children.

  • Is Park Hyatt Chicago well located for shopping and sightseeing?

    The immediate proximity to the Magnificent Mile allows easy access to shopping, restaurants and cultural sites, complementing the hotel's leisure offerings.

  • Does Park Hyatt Chicago offer meeting rooms or event spaces?

    The hotel has meeting and event spaces totalling approximately 450 m², suitable for conferences, weddings or private events.

  • Is the Park Hyatt a luxury hotel?

    The Park Hyatt is positioned as a luxury brand of the Hyatt group, featuring high-end design, personalised services, and refined dining experiences.

  • What is the nicest Hyatt hotel in Chicago? (Is the Park Hyatt Chicago the nicest Hyatt hotel in Chicago?)

    The Park Hyatt Chicago is regularly cited as one of the best Hyatt addresses in the city for its location, design, and service, although the exact ranking depends on the preferences and needs of each traveller.

Family & Kids

  • Is the Park Hyatt Chicago suitable for a family stay with children?

    Family rooms or configurations with extra beds are available, and baby cots can be provided upon request, subject to availability.

  • Are there child-friendly dining options at the Park Hyatt Chicago?

    Breakfast and dining options may be suitable for children; some children's menus may be offered in the restaurants or via room service.

  • Is a childcare or babysitting service available at the Park Hyatt Chicago?

    Contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets allowed at the Park Hyatt Chicago?

    Pets are accepted, generally with weight restrictions and additional fees per stay, which vary according to the hotel's policy.

  • Does the Park Hyatt Chicago offer specific services or amenities for dogs?

    Pet amenities, such as beds or bowls, may be provided for dogs staying in rooms, subject to availability and the hotel's policy.

  • Are there specific restrictions for pets in the Park Hyatt Chicago hotel?

    Common areas may be accessible to leashed pets, excluding restaurants and wellness areas, according to internal rules.

Accessibility

  • Does the Park Hyatt Chicago offer accessible rooms for persons with reduced mobility?

    Some rooms and common areas are designed to facilitate access for persons with reduced mobility, with adapted bathrooms and elevators serving all floors.

  • What specific accessibility features are provided in the rooms at the Park Hyatt Chicago?

    Features such as grab bars, accessible showers, and visual or auditory devices may be available upon request for guests requiring additional assistance.

  • Are the common areas of the Park Hyatt Chicago accessible to wheelchair users?

    The hotel entrance, reception, elevators, and some restaurants are wheelchair accessible, allowing easy movement through the main areas.

Billing & Policies

  • What is the hotel's cancellation policy?

    Cancellation conditions vary depending on the rate chosen, often allowing free cancellation up to a certain deadline and fees for late cancellation or no-show.

  • Are there any occupancy taxes to pay?

    Occupancy taxes and local taxes are added to the room rate, in accordance with the regulations of the city of Chicago and the State of Illinois.

  • What payment methods are accepted at Park Hyatt Chicago?

    The main payment methods include international credit cards, sometimes debit cards, and payments in local currency at check-out.

  • Is a security deposit required at check-in at Park Hyatt Chicago?

    A security deposit may be requested upon arrival, usually held on the credit card, to cover extras during the stay.

Sustainability

  • Does Park Hyatt Chicago implement an energy or water consumption reduction programme?

    Contact the concierge to confirm the details of the day.

  • Does the hotel offer refillable bathroom products or initiatives to limit single-use plastics?

    Contact the concierge to confirm the details of the day.

  • Does Park Hyatt Chicago have environmental certifications or specific sustainability programmes?

    Contact the concierge to confirm the details of the day.

The Concierge answers — Park Hyatt Chicago

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between O'Hare Airport and the Park Hyatt Chicago?

    The concierge can organise private transfers in a sedan or SUV between the Park Hyatt Chicago and O'Hare or Midway airports, with personalised greeting and flight tracking. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a chauffeur-driven car for several hours in Chicago?

    The concierge can book a chauffeur service for hourly hire, business visits, or evenings out, with high-end vehicles suitable for the number of passengers.

  • Can the concierge advise me on the quickest way to reach the Loop or Millennium Park?

    The concierge can recommend the best transport options by taxi, shuttle, or subway from the hotel to the main districts and attractions, depending on the time and traffic.

  • Can you arrange a transfer between Union Station and the Park Hyatt Chicago?

    The concierge can organise a private transfer between the Park Hyatt Chicago and Union Station, with pick-up at the desired time.

Restaurant Reservations

  • Can you book a table at a fine dining restaurant near the Park Hyatt Chicago?

    Reservations are made through the concierge, who can secure tables at fine dining restaurants near the Magnificent Mile and at NoMI Kitchen, subject to availability.

  • Can the concierge recommend a high-end steakhouse nearby and make a reservation?

    The concierge can recommend and reserve renowned steakhouses or tables with skyline views, suitable for a business or romantic dinner.

  • Is it possible to organise a dinner with a vegetarian or gluten-free menu at a nearby restaurant?

    The concierge can inform the restaurant of dietary restrictions and suggest suitable vegan, gluten-free, or kosher options in the area.

Spa Bookings

  • Can you book a massage for two at the spa of the Park Hyatt Chicago?

    Reservations are made directly with the hotel spa through the concierge, who can offer available slots for massages and facials.

  • Can the concierge arrange a complete spa and wellness afternoon at the hotel?

    The concierge can organise a spa experience including sauna, hot tub, and treatments, subject to availability of the facilities.

  • Can a couples treatment be arranged for a romantic weekend at the Park Hyatt Chicago?

    The concierge can check the availability of couples treatments and reserve a slot for a couple's ritual at the hotel spa.

Excursions & Cultural Visits

  • Can you book an architectural cruise on the Chicago River departing from downtown?

    The concierge can book architectural cruises on the Chicago River with English commentary, departing from docks near the centre.

  • Is it possible to arrange a private guided tour of Chicago departing from the hotel?

    The concierge can organise private guided tours of Chicago, including Magnificent Mile, Millennium Park, and other neighbourhoods, with a French-speaking guide upon request.

  • Can the concierge obtain tickets for the nearby Museum of Contemporary Art?

    The concierge can handle the purchase of skip-the-line tickets for museums such as the Museum of Contemporary Art, located just a short walk from the hotel.

Special Occasions

  • Can you prepare a romantic room decoration for a marriage proposal at Park Hyatt Chicago?

    The concierge can organise in-room bouquets, petals, champagne, and pastries for a marriage proposal or anniversary.

  • Can the concierge organise a special birthday dinner with a personalised cake at the hotel?

    The concierge can reserve tables with a view, arrange a personalised cake, and coordinate special touches for a birthday.

  • Is it possible to arrange a surprise in the room to celebrate a wedding anniversary?

    The concierge can coordinate discreet surprises, such as a gift or message, delivered to the room at a specific time.

Shopping & Luxury Services

  • Can the concierge organise a luxury shopping session on Michigan Avenue?

    The concierge can recommend luxury boutiques along the Magnificent Mile and, depending on partners, arrange private shopping appointments.

  • Can you connect me with a personal shopper in a nearby department store?

    The concierge can assist in finding a personal shopper or stylist service in the department stores close to Park Hyatt Chicago.

  • Can the concierge help arrange the shipping or secure transport of my luxury purchases?

    The concierge can provide information on express delivery services or luggage transport for your luxury purchases to the airport or another hotel.

Family Activities

  • Can you recommend child-friendly activities near Park Hyatt Chicago?

    The concierge can suggest family-friendly activities nearby, such as visits to Navy Pier, interactive museums, and child-friendly parks.

  • Can the concierge help me find a babysitting service during our stay?

    The concierge can provide information on childcare services offered by licensed external providers, subject to availability.

  • Can you organise a suitable evening with a restaurant and activity for a family with young children?

    The concierge can arrange reservations at kid-friendly restaurants and adjust activity timings according to the younger children's nap schedules.

Personalized Experiences

  • Can you create a tailored programme to explore Chicago's nightlife from the hotel?

    The concierge can create a customised itinerary combining restaurants, bars, rooftops, and clubs, based on your preferences and available time.

  • Is it possible to organise a professional photoshoot in the hotel and on the Magnificent Mile?

    The concierge can arrange private photoshoots in and around the hotel, in collaboration with local photographers, subject to availability.

  • Can the concierge prepare a personalised itinerary for a 2-day stay in Chicago?

    The concierge can design a themed day including spa, shopping, dining, and cultural visits, tailored to your interests.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits