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5★ · New York

Four Seasons Hotel New York

57 E 57th St, New York, NY 10022, États-Unis, New York

4.64.6/51,200 reviews · Google rating
  • Four Seasons address in Tribeca
  • Award-winning spa on site
  • CUT restaurant by Wolfgang Puck
  • Steps from SoHo and the West Village

5-star hotel in New York, United States, 148 m from Russak Dermatology Clinic, featuring a spa, fine-dining restaurant and 24-hour concierge.

Where is Four Seasons Hotel New York Downtown located in New York?

The hotel is in Tribeca, in Lower Manhattan. It suits an urban stay focused on the neighbourhood.

SoHo and the West Village are within walking distance. The concierge can also prepare a tailored walking itinerary.

How much is a room at Four Seasons Hotel New York Downtown?

Rates vary with the season, your dates, and the room or suite category. Suites such as the Empire Suite and Metropolis Suite usually sit in a different price range.

For an exact budget, it is best to check your dates or contact the Concierge.

What does Four Seasons Hotel New York Downtown offer on site for spa and dining?

The hotel has an award-winning spa with treatments and massages. It is a practical option after a flight, a day out, or meetings.

For dining, you can book a table at CUT by Wolfgang Puck. In-suite dinner can also be arranged by reservation.

A word from the Concierge

Four Seasons Hotel New York through the Concierge's eyes

Four Seasons Hotel New York Downtown is a 5★ hotel located in New York, United States, in the Tribeca neighborhood. This Four Seasons property offers a refined setting and urban chic lifestyle. Guests enjoy an award-winning Spa and the culinary experience at CUT, led by Chef Wolfgang Puck. Spacious rooms and modern suites ensure a comfortable and luxurious stay.

The hotel's ambiance attracts couples and business travelers. Visitors appreciate the proximity to Tribeca's culture and gastronomy. The hotel is steps away from iconic neighborhoods like SoHo and the West Village. Stays are ideal year-round, with easy access to local attractions.

Suites like the Empire Suite and Metropolis Suite feature bright living spaces and private terraces. Guests can relax in suites inspired by New York's art and design. Each suite is designed to reflect Tribeca's lifestyle, creating a home-away-from-home atmosphere.

_My tip from the Concierge:_ Enjoy the Spa for a unique wellness experience after a day of exploring the city.

Why choose Four Seasons Hotel New York?

Four Seasons Hotel New York is an exceptional address in New York, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 2 July 2026.

  • Four Seasons address in Tribeca
  • Award-winning spa on site
  • CUT restaurant by Wolfgang Puck
  • Steps from SoHo and the West Village
  • Spacious rooms and modern suites

Rooms & suites

Elegant Four Seasons Hotel New York New York

Tribeca Suite

113 sqm suite with one king bed, accommodating up to 2 guests.

  • 113 sqm
  • One king bed
  • 2 guests
View room
Elegant Four Seasons Hotel New York New York

Hudson Corner Room

46 sqm corner room with one king bed or two double beds, for up to 2 guests.

  • 46 sqm
  • One king bed or two double beds
  • 2 guests
View room
Cozy Four Seasons Hotel New York New York

Liberty Suite

67 sqm suite with one king bed, a sofabed, and space for up to 4 guests.

  • 67 sqm
  • One king bed, Sofabed
  • 4 guests
View room

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

3
  • Fine-dining restaurant
  • Bar
  • 24-hour room service

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Business & events

3
  • Business centre
  • Meeting rooms
  • Private events

Accessibility

1
  • Elevator

Other amenities

22
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Massage treatments
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Private dining room
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service
  • Wedding services
  • Wine cellar

Restaurants & bars

5 on-site dining venues.

  • Marcus

    Restaurant

    Chef: Marcus Samuelsson
    Chef: Marcus Samuelsson

    Highlights

    • Modern Cuisine
    • the eclectic and modern menu is seafood-forward (lobster, crab, oysters, Dover sole, caviar); also contains lamb chops or Wagyu beef.
    Practical information
    Official website

    The concierge’s word — At Marcus, trust Marcus Samuelsson’s modern cuisine: seafood leads the way, with a few fine lamb and Wagyu options too.

  • The Garden

    Lounge

    Highlights

    • ideal for a power breakfast and lunch in Midtown Manhattan
    Practical information
    Official website

    The concierge’s word — In Midtown Manhattan, The Garden is a reliable pick if you’re after an elegant lounge for a power breakfast or an efficient lunch.

  • TY Bar

    Bar

    Highlights

    • enjoy signature cocktails that nod to New York’s storied past
    Practical information
    Official website

    The concierge’s word — At TY Bar, slip in for a signature cocktail with a graceful nod to New York’s storied past.

  • CUT by Wolfgang Puck

    Restaurant

    Chef: Wolfgang Puck
    Chef: Wolfgang Puck

    Highlights

    • Japanese Pure Wagyu Beef
    Practical information
    Official website

    The concierge’s word — At CUT by Wolfgang Puck, if you want to get it right, go for the Japanese Pure Wagyu Beef, the signature insiders come back for.

  • The Four Seasons Restaurant

    Restaurant

    Chef: Bill Yosses
    Chef: Bill Yosses
    Practical information
    Official website

    The concierge’s word — At The Four Seasons Restaurant, keep Bill Yosses in mind: it’s a table worth choosing as much for the chef as for the address.

In the press

Distinctions & affiliations

Brand
Four Seasons Hotels & Resorts

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 31 May 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

Cancellations must be received 48 hours prior to arrival.

Free cancellation up to 48 hours before arrival

Pets

Pets are welcome at no extra charge.

Four Seasons Hotel New York Downtown welcomes pets to stay at our hotel.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 57 E 57th St, New York, NY 10022, États-Unis

Map showing the location of Four Seasons Hotel New York
© Mapbox · © OpenStreetMapView on the map

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 1,200 reviews

5/5Katie Hansen

The service at The Four Seasons single-handedly turned an otherwise very disappointing trip around. My husband and I encountered multiple travel interruptions, resulting in missing an entire day of our Paris vacation…

1/5Chelsea Phillips

I called with a very simple question about a room I was considering booking, specifically whether the room had a TV. Instead of receiving a straightforward answer, I was met with unnecessary attitude and an incredibly…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 9 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Museum of Modern ArtTourist attraction

    538 m · 6 min walk

    Modern art museum a six-minute walk away, showcasing contemporary and modern artworks.

    Practical information

    The concierge’s word — A 6-minute walk away, the Museum of Modern Art offers a contemporary break, ideal between appointments or for an easy cultural visit.

  • Cathédrale Saint PatrickChurch

    579 m · 7 min walk

    Religious building a seven-minute walk away, known for its neo-Gothic architecture.

    Practical information

    The concierge’s word — A 7-minute walk away, St. Patrick’s Cathedral makes a peaceful break if you feel like admiring Neo-Gothic architecture.

  • Zoo de Central ParkZoo

    604 m · 7 min walk

    Zoo a seven-minute walk away, featuring a variety of animals and offering educational activities.

    Practical information

    The concierge’s word — A 7-minute walk away, Central Park Zoo offers a playful, educational break, ideal if you're traveling with family or want a change from the city's pace.

  • Rockefeller CenterHistoric landmark

    733 m · 9 min walk

    Historical landmark a nine-minute walk away, known for its iconic architecture and cultural significance.

    Practical information

    The concierge’s word — A 9-minute walk away, Rockefeller Center offers a cultural and architectural break, ideal between appointments or for an urban stroll.

  • Top of The RockObservation deck

    754 m · 9 min walk

    Observation deck a nine-minute walk away, providing panoramic views of New York City.

    Practical information

    The concierge’s word — For a scenic break, head to Top of The Rock, a 9-minute walk away, especially if you want to take in New York at a glance.

  • Radio City Music HallTourist attraction

    772 m · 9 min walk

    Concert hall a nine-minute walk away, known for its performances and musical events.

    Practical information

    The concierge’s word — A 9-minute walk away, Radio City Music Hall makes an ideal evening break if you're in the mood for a show or musical event.

  • Grand Central TerminalHistoric landmark

    1.2 km · 14 min walk

    Historic train station 1.2 km away, known for its iconic architecture and central role in New York transportation.

    Practical information

    The concierge’s word — Perfect for an urban break if you enjoy architecture and places steeped in history, with a glimpse of New York’s daily rhythm.

  • SUMMIT One VanderbiltTourist attraction

    1.2 km · 15 min walk

    Tourist attraction a twelve-minute walk away, offering a panoramic view of the city of New York.

    Practical information

    The concierge’s word — A 12-minute walk away, SUMMIT One Vanderbilt offers a panoramic New York break, ideal for gaining perspective between two appointments.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Times SquareSquare

    1.3 km · 16 min walk

    Times Square, an iconic plaza in New York, known for its vibrant atmosphere and bright screens.

    Practical information

    The concierge’s word — To soak up New York’s energy, head to Times Square in the evening: the lively atmosphere and bright screens create a very urban interlude.

  • Bryant ParkPark

    1.4 km · 17 min walk

    Bryant Park, an urban park providing green space in the heart of New York.

    Practical information

    The concierge’s word — For a green break between plans, Bryant Park offers a calming urban pause in the heart of New York.

  • Central ParkPark

    2.3 km · 4 min by car

    Central Park, a vast green space in the heart of New York, ideal for walking and enjoying nature.

    Practical information

    The concierge’s word — When you need a green break, Central Park is a lovely spot for a walk and to enjoy nature in the heart of New York.

  • High LinePark

    3.2 km · 6 min by car

    Urban park, perfect for walking and enjoying nature in the heart of the city.

    Practical information

    The concierge’s word — For a green break in the city, head to the High Line for a calm stroll, ideal between appointments or at the end of the day.

  • Little IslandPark

    4.0 km · 7 min by car

    Little Island, a floating park on the Hudson River, provides a unique green space to relax and enjoy nature.

    Practical information

    The concierge’s word — For a green pause in New York, Little Island offers a calming break along the Hudson, ideal for slowing down between plans.

  • Washington Square ParkPark

    4.1 km · 7 min by car

    Washington Square Park, an urban park featuring green spaces and walking paths.

    Practical information

    The concierge’s word — For a quiet break between plans, head to Washington Square Park for a short walk and a bit of greenery.

Places to visit nearby

The sights, landmarks and walks I recommend around Four Seasons Hotel New York — each place has its own detailed guide.

Around the hotel

Our full New York guide

A concise editorial framework for discovering New York through its districts, landmarks, hotels, museums and seasons.

Read the New York guide

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • Is there a four seasons hotel in New York?

    Yes, the Four Seasons Hotel New York exists as a luxury hotel located on East 57th Street in Midtown Manhattan.

  • How many Four Seasons hotels are there in NYC?

    New York currently has two distinct Four Seasons properties: the Four Seasons Hotel New York Midtown (closed) and the Four Seasons Hotel New York Downtown (open).

  • What hotel does Robert De Niro own in NYC?

    Robert De Niro is a co-owner of the Greenwich Hotel in Tribeca, another distinct luxury hotel that has no management connection with the Four Seasons Hotel New York.

  • Where is the Four Seasons Hotel New York located in New York?

    The Four Seasons Hotel New York Midtown is located in the Midtown area, on East 57th Street, near 5th Avenue and Central Park.

  • Is the Four Seasons Hotel 57th Street well located in the heart of Midtown NYC?

    The Four Seasons Hotel New York 57th Street is situated in Midtown Manhattan, just a few minutes' walk from 5th Avenue and Central Park, in a very commercial and central area.

  • What is the difference in location between the Four Seasons Hotel New York Midtown and the Four Seasons Hotel New York Downtown?

    The Four Seasons Hotel New York Downtown is located at 27 Barclay Street, in the Financial District, on the edge of Tribeca, not far from the World Trade Center.

  • What is the distance between the hotel and the airport?

    From JFK airport, the journey to Midtown Manhattan takes an average of 45 to 70 minutes by car, depending on traffic, with taxi, rideshare or private transfer options available.

  • How do you get from Four Seasons Midtown NYC to Times Square and how long does it take?

    The Four Seasons Hotel New York Midtown is approximately 1.5 to 2.5 km from Times Square, which is about a twenty-minute walk or 5 to 10 minutes by car depending on traffic.

  • Is the hotel well served by public transport in New York?

    The Four Seasons Hotel New York provides easy access to the New York subway via several nearby stations, as well as taxis and rideshare services available in front of the hotel.

Billing & Policies

  • Why did the four seasons close in NYC?

    Four Seasons Hotel New York in Midtown has temporarily closed its hotel operations and is no longer welcoming guests since the pandemic, with no officially confirmed reopening date.

  • Does Bill Gates still own The Four Seasons?

    Four Seasons is primarily owned by Cascade Investment, an investment vehicle linked to Bill Gates, in partnership with other institutional shareholders.

  • How much is a room at the Four Seasons New York?

    Public rates and offers vary depending on the season, room type, and demand; prices are generally among the highest in New York due to the level of luxury.

  • What is the hotel's cancellation policy?

    The hotel generally applies a cancellation policy that varies according to the type of rate booked, with some being flexible up to a certain date, while others are non-refundable.

  • Are there any occupancy taxes to pay?

    Local taxes and city taxes are added to the room price, in accordance with New York regulations, and appear on the final bill.

  • Are airport transfers offered?

    Airport transfers can be arranged through the concierge with private cars or limousines, for an additional fee separate from the room price.

  • What payment methods are accepted at the Four Seasons Hotel New York?

    Payment can generally be made by recognised international credit card, sometimes by bank transfer or cash, with pre-authorisation upon arrival to cover expenses.

Rooms & Amenities

  • What is the most luxurious four seasons hotel?

    Both Four Seasons properties in New York are among the most luxurious addresses in the city, featuring spacious suites, personalised service, and high-end amenities often cited in luxury press.

  • What is the most luxury hotel in New York City?

    The Four Seasons Hotel New York Midtown, on 57th Street, is often cited as one of the most luxurious hotels in New York due to its panoramic suites and very high-end service.

  • What is the most luxurious hotel in New York?

    Several luxury hotels, including the Four Seasons Hotel New York Midtown, are regularly ranked among the most luxurious hotels in New York by specialised press and high-end guides.

  • What types of rooms and suites are available at the Four Seasons Hotel New York?

    The Four Seasons Hotel New York offers rooms and suites in various categories, often very spacious for New York, with views of the city or Central Park depending on the reserved category.

  • What amenities can be found in the rooms at the Four Seasons Hotel New York?

    The rooms are generally equipped with a minibar, safe, flat-screen television, air conditioning, marble bathroom, and high-quality bedding.

  • Do the rooms at the Four Seasons Hotel New York have a view of Central Park or the skyline?

    Many rooms and suites in Midtown offer a view of Midtown, 57th Street, or, for certain categories, Central Park and the Manhattan skyline.

  • Are there family rooms or connecting rooms for families at the Four Seasons Hotel New York?

    Contact the concierge to confirm the arrangements for the day.

  • What are the differences in amenities between the Four Seasons Hotel New York Midtown and Downtown?

    At the Four Seasons Hotel New York Downtown, the rooms feature a coffee machine, minibar, desk area, and spacious bathrooms in a contemporary style.

Arrival & Departure

  • What are the check-in and check-out times at the Four Seasons Hotel New York?

    Contact the concierge to confirm the day's arrangements.

  • Can I check in early?

    An early check-in may sometimes be granted depending on availability; an additional fee may apply for very early arrivals.

  • Can a late check-out be requested at the Four Seasons Hotel New York?

    It is generally possible to benefit from a late check-out subject to availability and any additional charges, to be confirmed with the reception.

  • Does the hotel offer luggage storage before arrival or after departure?

    Luggage storage is usually offered to keep your bags before check-in or after check-out, allowing you to enjoy the city without luggage.

  • Does the hotel offer a 24-hour check-in service for late arrivals in New York?

    Contact the concierge to confirm the day's arrangements.

Included Services

  • Is Wi-Fi available in the hotel?

    Yes, the Four Seasons Hotel New York offers Wi-Fi in the rooms and common areas, with at least one standard access generally included.

  • Does the hotel offer a dedicated concierge service to organise my stay in New York?

    Yes, the Four Seasons Hotel New York has a concierge service to assist with restaurant bookings, shows, tours, and transfers.

  • What basic services are included in the room rate at the Four Seasons Hotel New York?

    Daily housekeeping, 24-hour reception, concierge service, and access to the gym are generally included in the stay.

  • Does the hotel offer laundry or dry cleaning services for guests?

    A laundry and dry cleaning service is available, with pickup and delivery of laundry to the room, for an additional charge per item.

  • Is a hotel shuttle service available for getting around Manhattan?

    Contact the concierge to confirm the arrangements for the day.

  • Does the hotel have parking?

    Yes, a private parking with valet service is generally available, with a daily charge separate from the room rate.

Dining

  • What is the restaurant at the Four Seasons Hotel New York and what type of cuisine is served there?

    Cut by Wolfgang Puck is the signature restaurant of the Four Seasons Hotel New York Downtown, while The Garden was the main restaurant in Midtown on 57th Street.

  • What type of breakfast is offered?

    Contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer a 24-hour room service for meals and drinks?

    Room service is offered, allowing breakfast, meals or snacks to be taken in-room from a dedicated menu, with extended hours.

  • Can vegetarian options or special menus be obtained at the Four Seasons Hotel New York?

    Vegetarian options and certain specific alternatives may be available, to be confirmed with the restaurant or room service when ordering.

  • Is there a bar or lounge to have a drink at the Four Seasons Hotel New York?

    The Four Seasons Hotel New York Downtown has a bar and lounge where cocktails, wines, and snacks are served in a sophisticated atmosphere.

Spa & Wellness

  • Does the Four Seasons Hotel New York have an on-site spa?

    Yes, the Four Seasons Hotel New York Downtown offers a full-service spa with treatment rooms, massages, facials, sauna, steam room, and relaxation area.

  • What types of treatments and massages are offered at the hotel spa?

    The spa at the Four Seasons offers a varied menu of massages, facials, body treatments, and beauty services, by reservation and at an additional cost.

  • Is there a sauna or steam room accessible to guests at the Four Seasons Hotel New York?

    Contact the concierge to confirm the arrangements for the day.

  • Does the hotel have a pool?

    Yes, the Four Seasons Hotel New York Downtown has an indoor pool, generally reserved for hotel guests.

Activities & Leisure

  • Does the hotel have a gym and what equipment is available?

    A well-equipped fitness room is offered, with cardio machines, weight training equipment, and sometimes coaching services or private classes available on request.

  • Are there activities organised by the hotel to discover New York?

    The hotel can assist in organising tickets for Broadway, museums, or guided tours, but does not offer entertainment like a holiday club on-site.

  • Does the hotel offer bikes or other leisure equipment to explore the city?

    Contact the concierge to confirm the arrangements for the day.

Family & Kids

  • Is the Four Seasons Hotel New York suitable for a family stay with children?

    The Four Seasons Hotel New York Downtown welcomes families and offers amenities on request such as baby cots, and sometimes special treats for children depending on the current policy.

  • Is there a babysitting or childcare service at the hotel?

    Childcare or babysitting services can be offered through the concierge, generally with prior reservation and at an additional cost.

  • Does the hotel offer children's menus or special equipment for younger guests?

    Contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets allowed at the Four Seasons Hotel New York?

    Pets are generally not accepted in all room categories; some Four Seasons properties accept small pets, to be confirmed before booking.

  • What are the conditions and potential fees if I wish to come with my dog or cat?

    If accepted, a maximum weight, size restrictions, and cleaning fees may apply, to be confirmed with the hotel before arrival.

Accessibility

  • Is the Four Seasons Hotel New York suitable for people with reduced mobility?

    Some rooms and common areas are designed to be accessible, with specific adaptations, but it is advisable to specify your needs at the time of booking.

  • Does the hotel have rooms with walk-in showers and wheelchair facilities?

    Contact the concierge to confirm the arrangements for the day.

  • Are there elevators and specific facilities for elderly or disabled guests?

    Elevators serve the various floors and ramps are available in the common areas; any assistance services can be arranged upon request.

Sustainability

  • Does the hotel implement sustainable development actions, such as reducing plastic or recycling?

    Contact the concierge to confirm the arrangements for the day.

  • Does the Four Seasons Hotel New York participate in specific environmental or social programmes?

    Many luxury hotels in New York participate in social responsibility programmes, energy consumption reduction, and support for local charities, to be confirmed at the time of booking.

  • Are there options to limit the changing of sheets and towels to reduce the environmental impact of my stay?

    Contact the concierge to confirm the arrangements for the day.

The Concierge answers — Four Seasons Hotel New York

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from the airport to the Four Seasons Hotel New York?

    The concierge can organise private transfers in luxury cars or limousines to and from New York airports, with personalised greeting according to your flight schedule.

  • Is it possible to book a private driver to take me to Times Square or Broadway from the hotel?

    The concierge can book car services with drivers to quickly connect to Times Square, Broadway, or other iconic neighbourhoods from the hotel.

  • Can the concierge help me plan my subway and taxi travels in New York from the hotel?

    The concierge can advise on the best subway/taxi combination and provide a detailed map to reach the main tourist sites in Manhattan.

  • Can you arrange a transfer for a large family with car seats from JFK or Newark?

    The concierge can organise transfers in SUVs or vans for families or groups, with child seats available upon prior request.

  • Can the concierge book a car with a driver for a full day from the Four Seasons Hotel New York?

    It is recommended to contact the concierge to arrange transfers to the Hamptons or other nearby destinations with a private driver.

Restaurant Reservations

  • Can you get me a last-minute reservation at a fine dining restaurant near the Four Seasons Hotel New York?

    The concierge can reserve a table at fine dining restaurants near 57th Street or central Manhattan, according to your culinary preferences.

  • Can the concierge recommend and book a child-friendly restaurant around the hotel?

    Reservations are made through the concierge, who can suggest family-friendly dining options nearby the hotel.

  • Is it possible to organise a romantic dinner with a special table request through the hotel concierge?

    The concierge can arrange romantic dinners, with specific table requests, tasting menus, or special occasions at partner establishments.

  • Can you help me find and book a restaurant with vegetarian options near the Four Seasons Hotel New York?

    The concierge can search for restaurants offering vegetarian, vegan, or gluten-free options and make reservations for you.

Spa Bookings

  • Can the concierge book a spa treatment or massage during my stay at the Four Seasons Hotel New York?

    Reservations are made through the concierge, who can schedule massages, facials, and spa access according to your availability and that of the spa.

  • Is it possible to create a customised spa programme for a morning or a full day?

    The concierge can organise a half-day wellness experience combining several treatments, access to facilities, and coordinated timings.

  • Can you book a couples treatment at the hotel spa or at a partner spa?

    The concierge can check availability for couples treatments and reserve double cabins if the spa offers them.

Excursions & Cultural Visits

  • Can the concierge organise a private guided tour of New York departing from the hotel?

    The concierge can organise private guided tours of Manhattan, including major museums and iconic neighbourhoods, with a French-speaking guide upon request.

  • Can you help me obtain skip-the-line tickets for the main museums and observatories in New York?

    It is recommended to go through the concierge to reserve skip-the-line tickets for museums and observatories, subject to current availability.

  • Is it possible to create a walking tour itinerary starting from the Four Seasons Hotel New York?

    The concierge can suggest customised walking itineraries starting from the hotel, tailored to the desired duration and your interests.

Special Occasions

  • Can you prepare a surprise in the room for a birthday or a marriage proposal?

    The concierge can organise room decorations, champagne, flowers, and small gifts for a birthday or a marriage proposal.

  • Can the concierge help me organise a special evening to celebrate an event at the hotel or in the city?

    The concierge can offer photographer services, floral arrangements, and restaurant reservations to celebrate a special event in New York.

  • Is it possible to order a personalised cake delivered to the room for a special occasion?

    The concierge can also coordinate personalised cakes, cards, and special services delivered directly to the room.

Shopping & Luxury Services

  • Can you organise a private shopping session in the luxury boutiques near the Four Seasons Hotel New York?

    The concierge can arrange private shopping sessions on Fifth Avenue or nearby, with a stylist or personal shopper upon request.

  • Can the concierge take care of the delivery or shipping of my luxury purchases from New York?

    The concierge can arrange a delivery and packaging service for your purchases directly to the hotel or for international shipping.

  • Is it possible to obtain a private opening or a VIP appointment in certain luxury boutiques?

    It is possible to arrange boutique appointments outside regular hours through the concierge, subject to the agreement of partner brands.

Family Activities

  • Can you recommend activities and outings suitable for families with children near the hotel?

    The concierge can suggest family-friendly activities suitable for the children's ages and organise the necessary reservations in New York.

  • Can the concierge book tickets for a show or a musical suitable for children?

    The concierge can assist in booking family shows, musicals, or iconic attractions that are popular with younger audiences.

Personalized Experiences

  • Can you organise a truly bespoke experience departing from the Four Seasons Hotel New York, such as a helicopter tour or a private cruise?

    The concierge can design bespoke experiences, such as an evening helicopter tour, a private cruise, or a themed itinerary in Manhattan.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.

        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.

        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.

        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.

        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.

        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits