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5★ · Kyoto

The Ritz-Carlton, Kyoto

Japon, 〒604-0902 Kyoto, Nakagyo Ward, Hokodenchō, 543 鴨川二条大橋畔, Kyoto

4.64.6/52,462 reviews · Google rating
  • On the banks of the Kamo River
  • Views of the surrounding mountains
  • Architecture by Nikken Sekkei
  • Japanese tradition with contemporary design

Hotel 5-star in Kyoto, in the heart of the city, featuring Kamo River views, modern Japanese architecture and a serene atmosphere.

How much does a stay at The Ritz-Carlton, Kyoto cost?

Rates vary with the season, your travel dates and the room category.

For an accurate budget, check your exact dates or ask the Concierge for the most suitable options.

Is The Ritz-Carlton, Kyoto worth choosing for a stay in Kyoto?

It suits travellers looking for a stay on the banks of the Kamo River in a calm, well-composed setting.

It also stands out for contemporary architecture informed by Japanese codes and a notably strong dining offer on site.

What restaurants and bars are available at The Ritz-Carlton, Kyoto?

The hotel has five venues, including La Locanda, Tempura Mizuki, Chef’s Table by Katsuhito Inoue, The Bar and the PIERRE HERMÉ PARIS Boutique.

For recognised dining, Mizuki and Chef’s Table by Katsuhito Inoue each hold one MICHELIN Star.

A word from the Concierge

The Ritz-Carlton, Kyoto through the Concierge's eyes

The Ritz-Carlton, Kyoto, is located by the Kamo River, offering stunning views of the surrounding mountains. This 5★ hotel, opened in 2014, is part of the prestigious Ritz-Carlton chain. Its architecture, designed by Nikken Sekkei, blends Japanese tradition with modernity, creating a soothing and elegant atmosphere. Travelers appreciate its refined setting, ideal for a romantic getaway or a business stay. What sets this hotel apart is its selection in the Condé Nast Traveler Gold List 2025-2026. This recognition reflects the excellence of its service and facilities. Common areas, such as the lobby and bar, are designed to provide a relaxing experience. Guests enjoy attentive service, typical of the Ritz-Carlton brand. Before you go, know that the ambiance is calm and conducive to relaxation. The hotel is well-suited for couples and business travelers. Its proximity to cultural and historical sites allows for easy exploration of Kyoto. The cherry blossom and maple leaf seasons attract many visitors. _My tip from the Concierge:_ book in advance for popular restaurants, especially during cherry blossom season.

Why choose The Ritz-Carlton, Kyoto?

The Ritz-Carlton, Kyoto is an exceptional address in Kyoto, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • On the banks of the Kamo River
  • Views of the surrounding mountains
  • Architecture by Nikken Sekkei
  • Japanese tradition with contemporary design
  • Selected for Condé Nast Traveller’s 2025–2026 Gold List

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Lounge
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

5 on-site dining venues.

  • La Locanda

    Restaurant

    Chef: Katsuhito Inoue
    Chef: Katsuhito Inoue

    Highlights

    • Italian
    • menu that weaves elegant Kyoto-style plating with prized Kyoto produce such as kamo eggplant and manganji peppers.
    Practical information

    The concierge’s wordAt La Locanda, let Chef Katsuhito Inoue guide you through Italian cuisine elevated by elegant Kyoto-style plating and beautiful local produce.

  • Tempura Mizuki

    Restaurant

    Chef: Kenji Fujimoto
    Chef: Kenji Fujimoto

    Highlights

    • Japanese-inspired French cuisine
    • sensational tempura course featuring seasonal ingredients
    Practical information

    The concierge’s wordFor a refined interlude, book Tempura Mizuki: Chef Kenji Fujimoto crafts Japanese-inspired French cuisine and a remarkable seasonal tempura course.

  • The Bar

    Bar

    Highlights

    • 熟練の技が光るカクテル、高級スピリッツ、厳選したワインの世界に酔いしれてみませんか。
    Practical information

    The concierge’s wordAt The Bar, settle in at the counter for expertly crafted cocktails, fine spirits, and a carefully curated selection of wines.

  • Chef’s Table by Katsuhito Inoue

    Restaurant

    Chef: Katsuhito Inoue
    Chef: Katsuhito Inoue

    Highlights

    • Japanese
    • dishes tied to Japan’s 72 micro-seasons
    Practical information

    The concierge’s wordBook this table if you’re after Katsuhito Inoue’s Japanese cuisine, shaped by the delicate rhythm of Japan’s 72 micro-seasons.

  • PIERRE HERMÉ PARIS Boutique

    Highlights

    • さまざまな絶品スイーツをお楽しみいただけます。
    Practical information

    The concierge’s wordFor a sweet break at The Ritz-Carlton, Kyoto, head to PIERRE HERMÉ PARIS Boutique: you’ll find a lovely variety of exceptional treats.

In the press

Awards & recognitions

Official distinctions and recognitions awarded to this property.

  • 1 MICHELIN Star — Mizuki
    Guide MICHELIN
    View source
  • 1 MICHELIN Star — Chef’s Table by Katsuhito Inoue
    Guide MICHELIN
    View source

Distinctions & affiliations

Labels & distinctions
Forbes Travel Guide Five-Star
Rankings
Condé Nast Traveler Gold List

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Year opened
2014 (Wikidata)
Architect
Nikken Sekkei (Wikidata)

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00 to 00:00
Check-out
Until 12:00

Cancellation

Cancellation and prepayment policies vary according to accommodation type.

Pets

Pets are not allowed.

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Japon, 〒604-0902 Kyoto, Nakagyo Ward, Hokodenchō, 543 鴨川二条大橋畔

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 2,462 reviews

5/5Howard K Lukmito

Beautiful property that's also complemented by the excellent service. Location of the hotel is perfect right beside the river. It's also walking distance to major tourist locations which was great. But what's most…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 14 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Heian-jingūTourist attraction

    1.1 km · 13 min walk

    Shinto shrine located 1.1 km away, known for its traditional architecture and gardens.

    Practical information

    The concierge’s wordFor a peaceful break in Kyoto, Heian-jingū is well suited to a daytime visit, with traditional architecture and gardens.

  • Musée municipal d'art de KyotoMuseum

    1.2 km · 14 min walk

    Art museum 1162 meters away, showcasing collections of modern and contemporary art.

    Practical information

    The concierge’s wordIf you're in the mood for a cultural break, this museum is ideal for discovering modern and contemporary art in Kyoto.

  • Yasaka-jinjaTourist attraction

    1.3 km · 16 min walk

    Shinto shrine located 1.3 km away, known for its traditional architecture and festivals.

    Practical information

    The concierge’s wordFor a peaceful Kyoto break, head to Yasaka-jinja if you enjoy traditional architecture and the atmosphere of grand shrines.

  • Kōdai-jiTourist attraction

    1.7 km · 3 min by car

    Buddhist temple located 1.7 km away, providing insight into Japanese architecture and culture.

    Practical information

    The concierge’s wordFor a cultural break in Kyoto, Kōdai-ji offers a lovely glimpse of Japanese architecture and culture, ideal if you want a change from urban spots.

  • Houkan-jiTourist attraction

    1.9 km · 3 min by car

    Buddhist temple located 1.8 km away, providing insight into Japanese religious culture.

    Practical information

    The concierge’s wordFor a cultural break in Kyoto, head to Houkan-ji if you want a glimpse of Japanese religious culture in a Buddhist temple setting.

  • NinenzakaTourist attraction

    2.0 km · 3 min by car

    Ninenzaka, a picturesque street in Kyoto, is known for its traditional shops and historical atmosphere.

    Practical information

    The concierge’s wordFor a charming break, head to Ninenzaka when you feel like strolling among traditional shops and a historic atmosphere.

  • Nijō-jōHistoric landmark

    2.0 km · 4 min by car

    Nijō-jō, a historical castle to visit, showcasing traditional Japanese architecture.

    Practical information

    The concierge’s wordFor a cultural break, head to Nijō-jō: this historic castle offers insight into traditional Japanese architecture, ideal if you enjoy places steeped in history.

  • Eikan-dō Zenrin-jiTourist attraction

    2.1 km · 4 min by car

    Buddhist temple located 2,125 meters away, providing insight into Zen architecture and culture.

    Practical information

    The concierge’s wordFor a peaceful break, head to Eikan-dō Zenrin-ji if you're in the mood for a glimpse of Kyoto’s architecture and Zen culture.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • Nishiki MarketMarket

    1.1 km · 14 min walk

    Market in Kyoto, offering a variety of local food and artisanal products.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at The Ritz-Carlton, Kyoto?

    Check-in starts at 3 PM and check-out is at 12 PM, according to the hotel's official information.

  • Does the hotel have parking?

    Yes, there is private on-site parking available, with self-parking and valet service for a fee, as well as an electric vehicle charging station.

  • Can I check in early?

    Early check-in may be possible depending on the day's occupancy; it is recommended to request it in advance and fees may apply.

  • Are airport transfers offered?

    Airport transfers can be arranged upon request via the concierge, by private car or taxi, at an additional cost.

Location & Access

  • Where is The Ritz-Carlton, Kyoto located in the city?

    The hotel is located at Kamogawa Nijo-Ohashi Hotori, Nakagyo-ku, by the Kamo River, near Kyoto City Hall and the Kawaramachi district.

  • What is the distance between the hotel and the airport?

    The distance is approximately 100 km from Kansai International Airport, which is about 75 to 90 minutes by car depending on traffic.

  • Is The Ritz-Carlton, Kyoto well located for visiting the centre of Kyoto?

    The hotel is located in the centre of Kyoto, near Kiyamachi and Kawaramachi streets, just a few minutes' walk from the shopping districts and Pontocho.

  • What are the nearest metro or train stations to the hotel?

    Shiyakusho-mae (Tozai Line) and Sanjo Keihan stations are within walking distance, approximately 6 to 10 minutes from the hotel.

  • How to get to The Ritz-Carlton, Kyoto from Kyoto Station?

    From Kyoto Station, access is by taxi in about fifteen minutes, or by metro via the Karasuma Line then Tozai with a transfer.

  • Is The Ritz-Carlton, Kyoto one of the most luxurious hotels in Kyoto?

    This 5-star palace is among the most renowned luxury hotels in Kyoto, often cited as one of the high-end establishments in the city.

Rooms & Amenities

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge throughout the hotel, including in the rooms and common areas, according to brand information.

  • How many rooms and suites does The Ritz-Carlton, Kyoto have and what types are offered?

    The hotel offers 134 rooms and suites, with various categories ranging from Deluxe rooms to penthouse suites with views of the river or mountains.

  • What is the comfort level of the entry-level rooms at The Ritz-Carlton, Kyoto?

    Standard rooms offer generous space with large windows, luxury bedding, a seating area, and a bathroom with separate bathtub and shower.

  • Can I book a room with a view of the river or a Japanese garden?

    Yes, rooms with views of the Kamo River, Japanese gardens, or the city are available depending on the category booked.

  • What amenities are found in the rooms at The Ritz-Carlton, Kyoto?

    Rooms are equipped with a flat-screen TV, minibar, coffee or tea machine, safe, desk, bathrobes, slippers, and luxury bath products.

  • Is room service available day and night?

    The hotel offers 24-hour room service, allowing guests to order meals, snacks, and drinks at any time, including breakfast in the room.

  • What particularly distinguishes the Ritz-Carlton, Kyoto among luxury hotels?

    The brand's reputation is based on highly personalised service, high-quality dining, spacious rooms, and special attention to local Japanese details.

Spa & Wellness

  • Does the hotel have a pool?

    The hotel has a 20-metre indoor pool, accessible in the wellness area along with the spa and fitness room.

  • What types of treatments does the spa at The Ritz-Carlton, Kyoto offer?

    The spa offers various treatments, massages, and rituals inspired by Japanese traditions, with treatment rooms, sauna, and relaxation area.

  • Does the hotel have a gym and what equipment is available?

    A fitness room is available, generally open 24 hours a day for hotel guests.

  • Is the indoor pool suitable for swimming and open to children?

    The indoor pool is approximately 20 metres long, in a calm environment, often accessible to adults and children under certain conditions.

Billing & Policies

  • What is the hotel's cancellation policy?

    The hotel has a cancellation policy that varies depending on the rate and season; specific conditions are indicated at the time of booking and on the stay confirmation.

  • Are there any accommodation taxes to pay?

    In Japan, a lodging tax generally applies in Kyoto and is collected by the hotel according to the amount set by the city, in addition to the room rate.

  • What is the average price for a night at The Ritz-Carlton, Kyoto?

    Rates for a night vary depending on the season and room category; standard rooms are often listed at several hundred euros or dollars per night, excluding taxes and breakfast.

  • Is breakfast included in the room rate at the Ritz-Carlton, Kyoto?

    Some rate offers include or exclude breakfast; any charge for a full breakfast is billed additionally if not included in the room.

  • What payment methods are accepted by the hotel?

    Payments can be made by major international credit cards and in Japanese yen; some prepaid reservations can be settled online in advance.

  • Is a deposit required at check-in?

    A pre-authorisation or a deposit may be requested upon arrival, usually blocked on a credit card to cover potential extras.

  • Does the hotel have smoking rooms or is it entirely non-smoking?

    The Ritz-Carlton, Kyoto is a non-smoking establishment; rooms and indoor areas are designated non-smoking, with possible outdoor smoking areas.

  • Are there any additional fees beyond the room price at the time of payment?

    Local taxes, potential service charges, and the Kyoto accommodation tax may be added to the displayed room price, according to current regulations.

Pets

  • Are pets allowed at The Ritz-Carlton, Kyoto?

    Dogs and other pets are not allowed at the hotel; only guide dogs and assistance animals are permitted without charge.

  • Can I bring my dog or cat to the Ritz-Carlton, Kyoto?

    Pets are not allowed; only guide dogs and other assistance animals are accepted at no additional charge.

Family & Kids

  • Does the hotel provide baby cots or extra beds for children?

    Baby cots and extra beds are available upon request; additional beds may incur a charge per night.

  • Is there a kids club or activities for children at the Ritz-Carlton, Kyoto?

    The Ritz Kids programme offers fun and educational activities for children, sometimes in the form of treasure hunts or themed workshops.

  • Can the hotel provide a babysitting service for an evening?

    Childcare services can be offered upon request via the concierge, with advance booking strongly recommended.

  • Is the Ritz-Carlton, Kyoto suitable for a family stay with children?

    The hotel welcomes families and can offer connecting rooms or suitable suites, depending on availability and desired configuration.

Dining

  • What type of breakfast is offered?

    Breakfast is served in the restaurant and in-room, in the form of a full breakfast with Japanese and Western options, usually offered à la carte or as a paid package.

  • What restaurants are available at The Ritz-Carlton, Kyoto?

    The hotel has several restaurants, including a Japanese restaurant Mizuki, an Italian restaurant La Locanda, as well as a lobby lounge and a bar.

  • Does the hotel offer an afternoon tea or a special tea time?

    The Ritz-Carlton, Kyoto offers an afternoon tea in the lobby lounge, with refined pastries and house creations, with advance reservation recommended.

  • Can the hotel’s restaurants accommodate special dietary requirements?

    Vegetarian options and often pork-free or beef-free dishes are available in the restaurants; it is advisable to inform of any dietary restrictions in advance.

  • Is there a bar or lounge to have a drink in the evening at the hotel?

    The hotel has a bar and a lobby lounge where cocktails, wines, teas, and pastries are served in an elegant setting with views of the gardens or the river.

Activities & Leisure

  • What activities and cultural experiences are offered to hotel guests?

    The hotel organises or offers cultural activities such as cooking classes, workshops on Japanese art, or experiences for children through the Ritz Kids programme.

  • Is the Ritz-Carlton, Kyoto a good starting point for exploring major tourist sites?

    The hotel is located by the Kamo River, within walking distance of many sites, making it a popular starting point for discovering Kyoto on foot or by public transport.

Accessibility

  • Does the hotel have rooms and facilities suitable for people with reduced mobility?

    Accessible rooms and adapted common areas are available; the hotel has elevators and accessible parking spaces on site.

  • Are the restaurants and bar at the Ritz-Carlton, Kyoto wheelchair accessible?

    The hotel's restaurants and restrooms are wheelchair accessible, with elevators serving the main public areas.

  • Does the hotel parking have spaces suitable for disabled persons?

    An accessible parking space for people with reduced mobility is provided in the hotel parking, with direct access to the main entrance via elevator or ramp.

Sustainability

  • Does the Ritz-Carlton, Kyoto implement any specific environmental initiatives?

    The hotel generally applies brand sustainability standards, including energy savings, waste sorting, and reduction of single-use plastics.

Included Services

  • Does the hotel offer laundry or dry cleaning services?

    A laundry and dry cleaning service is available, with clothing typically returned within 24 hours depending on the drop-off time.

  • What concierge services are available at the Ritz-Carlton, Kyoto?

    Concierge services are provided, including restaurant reservations, excursions, transportation, and personalised assistance for guests.

  • Does the hotel provide a business centre or meeting rooms?

    A business centre or spaces with computers and internet access are available, as well as meeting rooms for business guests.

  • Are meals included in the standard room rate?

    Most rates do not include meals; only certain packages may include breakfast or other amenities, to be checked at the time of booking.

The Concierge answers — The Ritz-Carlton, Kyoto

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from Kansai Airport to The Ritz-Carlton, Kyoto?

    The concierge can organise a private car transfer with a driver to or from Osaka or Kansai airports; contact them for options, durations, and current rates.

  • Is it possible to book a private driver for my trips between the hotel and Kyoto Station?

    The concierge can book a taxi or a vehicle with a driver to reach Kyoto Station, with pick-up at the desired time and luggage assistance if needed.

  • Can you help me plan my public transport journeys from the hotel?

    The concierge can advise on the best subway or bus lines and provide maps, schedules, and directions to visit the main sites from the hotel.

  • Can you arrange a car rental delivered directly to The Ritz-Carlton, Kyoto?

    The concierge can organise the rental of a car with English GPS delivered directly to the hotel, subject to availability and presentation of a valid driving licence.

  • Can I book bicycles to explore Kyoto from the hotel?

    The concierge can reserve bicycles from the hotel or partner providers and suggest routes along the Kamo River and in the historic centre.

Restaurant Reservations

  • Can you book a table at Mizuki for a kaiseki dinner with a river view?

    Reservations are made through the concierge, who can secure a table at the hotel's fine dining restaurants such as Mizuki or La Locanda depending on availability.

  • Can you book me a Michelin-starred restaurant near the hotel?

    The concierge can recommend and book Michelin-starred restaurants in Kyoto, taking into account your culinary preferences and budget.

  • How can I book an afternoon tea at The Ritz-Carlton, Kyoto?

    The concierge can arrange an afternoon tea at the Lobby Lounge, specifying the service times and available menus for the desired date.

  • Can you find a restaurant in Kyoto with good vegetarian or gluten-free options?

    The concierge can indicate the vegetarian or gluten-free menus available at the hotel and book a suitable restaurant in the city if necessary.

Spa Bookings

  • How can I book a treatment at The Ritz-Carlton, Kyoto spa?

    Reservations are made with the concierge or the spa, which can offer time slots based on your schedule and the availability of therapists.

  • Can you organise a couples massage for a special occasion?

    The concierge can recommend a couples massage and book a double cabin at the spa, subject to availability and desired duration.

  • Can you advise me on the best time to enjoy the spa and pool in peace?

    The concierge can provide information on peak times and reserve quieter slots to enjoy the pool and wellness facilities.

Excursions & Cultural Visits

  • Can you organise a private tour of the temples of Kyoto with a French-speaking guide?

    The concierge can arrange a private French or English-speaking guide for a personalised tour of Kyoto's iconic temples, including transport.

  • Is it possible to book a trip to Arashiyama departing from the hotel?

    The concierge can book a trip to Arashiyama, including the bamboo forest, nearby temples, and, if desired, a rickshaw ride.

  • Can you organise a traditional tea ceremony during my stay?

    The concierge can arrange a traditional tea ceremony experience with a tea master, either at the hotel or at a partner tea house.

  • Can you help me organise a visit to Fushimi Inari while avoiding the crowds?

    The concierge can plan a morning visit to Fushimi Inari to avoid peak times and arrange round-trip transport.

Special Occasions

  • Can you organise a romantic room decoration for a marriage proposal?

    The concierge can prepare a romantic room decoration with flowers, petals, and a bottle, along with a personalised message upon arrival.

  • Is it possible to have a personalised birthday cake prepared on-site?

    The concierge can order a personalised cake from the hotel's patisserie and have it served in the restaurant or in-room at the desired time.

  • Can you help me organise a special evening for a wedding anniversary?

    The concierge can create a tailored programme for a wedding anniversary, combining a gourmet dinner, spa treatments, and a cultural activity.

Shopping & Luxury Services

  • Can you tell me where to buy refined souvenirs typical of Kyoto near the hotel?

    The concierge can recommend high-end souvenir shops in Kyoto and indicate those that offer items similar to those seen in certain Japanese shows.

  • Is it possible to have a personal shopper to discover the best boutiques in Kyoto?

    The concierge can arrange a personal shopper or recommend shopping districts for Japanese crafts, fashion, and luxury products.

  • Can you help me purchase items from the Ritz-Carlton, Kyoto shop?

    The concierge can assist in purchasing products from the Ritz-Carlton Kyoto brand and provide information on available items in the hotel shop.

Family Activities

  • What children's activities can you organise within the hotel?

    The concierge can enrol children in Ritz Kids activities, subject to age and availability, and suggest other family-friendly entertainment.

  • Can you suggest suitable outings with young children in Kyoto?

    The concierge can recommend family activities nearby, such as wagashi workshops, interactive temple tours, and suitable bike rides.

Personalized Experiences

  • Can you create a personalised programme to explore Kyoto in two days?

    The concierge can design a tailored itinerary based on your interests, length of stay, and desired pace, with necessary reservations.

  • Is it possible to book a photographer for a photo shoot by the Kamo River?

    The concierge can organise a professional photo shoot in and around the hotel, in coordination with a local photographer.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits