Hotel The Mitsui

Check-in is generally in the afternoon and check-out is in the late morning. Please contact the concierge to confirm the arrangements for the day.

Early check-in is sometimes possible depending on the day's occupancy; an additional charge may apply to guarantee the room before the official time.

A late check-out may be granted depending on availability and your Marriott Bonvoy status; an additional fee may be requested.

Online check-in and credit card pre-authorisation are generally offered through the Marriott Bonvoy programme to facilitate arrival.

Luggage can be stored before check-in and after check-out to allow you to explore Kyoto freely.

The hotel is located at 284 Nijoaburanokojicho, Nakagyo-ku, Kyoto, directly across from Nijo Castle, in the heart of Kyoto.

From Kyoto Station, the journey takes about 15 minutes by taxi depending on traffic, or can be done by subway with a short walk.

Access is possible by subway, bus, or taxi from the main districts of Kyoto; the nearest station is within walking distance.

The hotel is situated within a 10 to 20 minute taxi ride to many major sites such as Gion, Kiyomizu-dera, or Arashiyama, depending on traffic.

The hotel has on-site parking, usually at a charge, with a limited number of spaces for guests staying or dining.

The hotel is located approximately one hour's drive from Osaka Itami Airport and about one and a half hours from Kansai International Airport, depending on traffic.

The hotel offers 160 rooms and suites combining contemporary Japanese design, wooden features, tatami in some categories, and views of the garden or Nijo Castle depending on the room.

The rooms are equipped with high-quality bedding, a bathroom with shower and bathtub for most, TV, minibar, coffee machine, and safe.

Smoking rooms are generally not offered; the hotel is predominantly non-smoking with designated smoking areas outside.

Some rooms and suites offer a privileged view of the hotel's inner garden or Nijo Castle, depending on the category booked.

Connecting rooms and some configurations suitable for families are available, subject to availability at the time of booking.

Wi-Fi is available free of charge throughout the hotel, in rooms and common areas, for all guests.

Access to the spa and thermal baths may be included or charged depending on the type of room or offer booked; some suites include specific privileges.

Housekeeping service is provided daily, with an evening turndown service in the hotel rooms.

Room service is offered with a limited menu at night and a more comprehensive one during the day, including Western and Japanese options depending on the hours.

Concierge services are available for reservations, transport, recommendations, and organising activities in Kyoto.

Breakfast is mainly served at the Forni restaurant and offers Western and Japanese options, often in a buffet format with à la carte dishes.

The breakfast features a wide selection of Western dishes, as well as a Japanese breakfast with fish, rice, vegetables, and typical side dishes.

On-site restaurants serve contemporary Italian cuisine, refined Japanese cuisine, and a bar with cocktails, wines, and sakes.

The Forni restaurant provides breakfast service and also offers lunch and dinner options, subject to seasonal hours.

An afternoon tea is offered on certain days at the hotel, with reservations recommended due to limited seating.

The hotel features a spa with natural hot spring baths (onsen), offering various wellness and relaxation facilities.

The hot spring baths and wellness area are generally open from morning until late evening, allowing for extended use each day.

Facial and body treatments inspired by Japanese traditions and massages are offered, with prior reservation at the spa.

The hotel has a fitness room equipped with cardio and weight training machines, accessible to guests.

The hotel does not have a traditional outdoor swimming pool, but offers hot spring baths and indoor water facilities at the spa.

Cultural experiences such as tea ceremonies, guided tours or workshops can be arranged through the concierge, depending on the current schedule.

The hotel's traditional garden is accessible for walking and contemplation, offering views of ponds and centuries-old trees.

Private or small group guided tours can be arranged to the main sites of Kyoto, in collaboration with partner guides.

Seasonal events, such as illuminations, blooming or festivals, may be highlighted by the hotel through personalised recommendations.

Baby cots and sometimes extra beds can be provided for certain room categories, upon prior request and subject to availability.

Children are welcome and can share the room with parents according to capacity; children's menus are often available at breakfast.

Childcare services can be offered through external providers, upon request and with advance reservation.

Pets are generally not accepted at Hotel The Mitsui Kyoto, with the possible exception of certain authorised assistance dogs.

No specific services for pets (beds, bowls, menus) are provided for standard pets, as the hotel positions itself more as a pet-free establishment.

Guide dogs or assistance animals may be accepted in certain areas, in accordance with local regulations, subject to prior notification.

Accessible rooms with specific adaptations (door widths, adapted bathroom) are available, subject to request at the time of booking.

Lifts serve the floors and main public areas, facilitating access to the restaurants, spa, and lobby for people with reduced mobility.

The staff can provide assistance for moving around the hotel and adapt certain services to specific needs upon request.

Airport transfers can be arranged through the concierge, by taxi or private vehicle, with prices varying depending on the airport and time.

The cancellation policy varies depending on the rate booked (flexible, prepaid, special offer) and Marriott's conditions; details are provided at the time of booking.

A local occupancy tax is generally charged per person per night, to be paid on-site in addition to the room rate.

Payments by major international credit cards are accepted, as well as local currency in cash; some offers may require a card at check-in.

The hotel is a member of the Marriott Luxury Collection, positioned at the high-end; prices vary depending on the season, room category, and demand.

The establishment promotes architecture integrated into the historical site, sustainable materials, and careful management of the spring water used in the hot baths.

Waste reduction practices, limiting single-use plastics, and responsible energy management are gradually being implemented.

The renovation of the historic grounds, the maintenance of the garden, and the use of local artisanal techniques demonstrate a commitment to valuing Kyoto's cultural heritage.