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5★ · Kyoto

FAUCHON L'Hotel Kyoto

406 Nanbachō, Shimogyo Ward, Kyoto, 600-8027, Japon, Kyoto

4.54.5/5595 reviews · Google rating
  • Member of Small Luxury Hotels of the World
  • Kyoto address for exploring cultural landmarks
  • Décor blending Japanese craftsmanship with contemporary touches
  • Personalised stay with close attention to detail

Hotel 5-star in Kyoto, Japan, in the heart of Kyoto, featuring personalised service, Small Luxury Hotels of the World membership and refined decor.

Where is FAUCHON L'Hotel Kyoto, and what can you reach on foot?

The hotel is in Kyoto, with a practical base for exploring the city and its cultural landmarks.

On foot, you can reach Houkan-ji in about 13 minutes, Yasaka-jinja in 14 minutes, and Ninenzaka and Sannenzaka in around 14 to 15 minutes.

Does FAUCHON L'Hotel Kyoto offer breakfast?

Yes, the hotel offers breakfast service.

It is a practical option before a day of sightseeing, especially if you want an early start for temples and historic districts.

What makes FAUCHON L'Hotel Kyoto distinctive during a stay?

The hotel combines a refined atmosphere, personalised service and a clearly gourmet identity throughout the stay.

On site, you also have a 24-hour concierge, a 24-hour front desk, a restaurant, a bar and several spaces for gourmet breaks.

A word from the Concierge

FAUCHON L'Hotel Kyoto through the Concierge's eyes

FAUCHON L'Hotel Kyoto is located in Kyoto, Japan. This 5★ hotel offers a unique experience in a refined setting. It is part of Small Luxury Hotels of the World, ensuring quality service. The location allows for easy exploration of the city and its cultural treasures. Travelers appreciate the elegant and welcoming atmosphere that characterizes this establishment.

What sets FAUCHON L'Hotel Kyoto apart is its commitment to providing an authentic experience. Guests enjoy personalized service, attention to detail, and a warm ambiance. The hotel positions itself as an ideal place for those seeking luxury and comfort. The decor reflects Japanese craftsmanship while integrating contemporary elements.

Before you go, know that the hotel suits various types of travelers. Whether you are a couple, on a business trip, or with family, the establishment meets your needs. The time of year may affect crowds, so plan accordingly. Kyoto is particularly beautiful in spring with cherry blossoms.

_My tip from the Concierge: book your stay several months in advance to secure the best room options._

Why choose FAUCHON L'Hotel Kyoto?

FAUCHON L'Hotel Kyoto is an exceptional address in Kyoto, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • Member of Small Luxury Hotels of the World
  • Kyoto address for exploring cultural landmarks
  • Décor blending Japanese craftsmanship with contemporary touches
  • Personalised stay with close attention to detail

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Gourmet breakfast before temple visits

    Beginning the day at the hotel allows guests to approach Kyoto at a more measured pace. Before setting off for the city's most visited cultural landmarks, there is time for a carefully considered breakfast that feels like genuine comfort rather than routine. In a FAUCHON address, this morning interlude naturally carries a gourmet dimension, ideal for an early start without sacrificing the pleasure of the stay.

    Idéal premier matinIncluded in your stay
  • Tailor-made cultural itinerary with the concierge

    Kyoto does not always reward improvised planning when the aim is to experience its essentials without unnecessary fatigue. The concierge can help shape a coherent day according to the season, visitor flow, personal interests and preferred pace. Temples, historic districts, gourmet pauses and moments back at the hotel all become part of a smoother, more elegant and often more memorable itinerary.

    Service signatureReservation required
  • Gourmet pause after a day in the city

    After several hours spent walking through Kyoto, returning to the hotel for a gourmet pause changes the rhythm of the stay. This in-between moment, somewhere between exploration and evening plans, allows guests to slow down, reset and enjoy the property's hedonistic identity. It is one of the pleasures of a city hotel used not merely as a base, but as a place one genuinely enjoys returning to.

    Included in your stay
  • Romantic interlude in Kyoto

    The hotel's refined atmosphere, attentive service and setting within one of Japan's most aesthetic cities make it well suited to stays for two. Days can unfold around walks through historic districts, a return to the room in the late afternoon and an evening enjoyed without haste. Whether for an anniversary, a honeymoon or simply a few days away, the experience here is defined more by accuracy of tone than by display.

    CouplesReservation required
  • Smooth arrival and first discovery of Kyoto

    With a 24-hour front desk, luggage storage and a well-organised service culture, arrival can become the first successful moment of the stay. Even when reaching Kyoto before room availability or after a long journey, guests can leave their belongings, gather their bearings and head straight out for an initial walk. In a city where every half-day matters, that ease is particularly valuable.

    Included in your stay
  • Kyoto through the seasons from a refined retreat

    Spring, summer, autumn or winter: one of the hotel's strengths is to provide a stable base while the city changes character with the seasons. Guests may leave early for cherry blossom, return to rest after a busy autumn day, or enjoy winter's quieter mood with more space around them. The experience lies in allowing the season to shape the stay while keeping the comfort of a refined and well-conceived address.

    Toute l'annéeIncluded in your stay

Restaurants & bars

4 on-site dining venues.

  • FAUCHON Lounge

    Lounge

    Highlights

    • an exclusive menu featuring a selection of sweet and savoury dishes alongside a refined lineup of drinks
    Practical information

    The concierge’s wordFor an elegant moment, settle into FAUCHON Lounge: its exclusive menu pairs sweet and savoury bites with a refined selection of drinks.

  • Grand Café FAUCHON

    Restaurant

    Highlights

    • French cuisine
    • elegantly designed and tastefully fashioned casual French cuisine
    Practical information

    The concierge’s wordFor a chic yet relaxed break, book Grand Café FAUCHON: casual French cuisine in an elegant, tastefully designed setting.

  • Salon De Thé FAUCHON

    Tea room

    Highlights

    • a truly unique afternoon tea experience in an elegant space
    Practical information

    The concierge’s wordFor a refined break, head to Salon De Thé FAUCHON: its truly unique afternoon tea is best enjoyed in an elegant setting.

  • Le Bar FAUCHON

    Bar

    Highlights

    • FAUCHON’s signature tea cocktails, a La Delicieuse beer, fine wine, or a glass of FAUCHON Champagne
    Practical information

    The concierge’s wordAt Le Bar FAUCHON, slip in for a signature tea cocktail, or keep it simple with a La Delicieuse, a good glass of wine, or FAUCHON Champagne.

In the press

Distinctions & affiliations

Labels & distinctions
Small Luxury Hotels of the World

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Year opened
2021 (Wikidata)

External references

Data collected on 31 May 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

Cancellation and prepayment policies vary according to accommodation type.

Pets

Pets are not allowed.

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 406 Nanbachō, Shimogyo Ward, Kyoto, 600-8027, Japon

View on the map

Official website

Google listing

Guest reviews

4.5 / 5 · 595 reviews

5/5Frank

Wonderful overall experience, first and foremost thanks to the staff. Everybody was so warm hearted and welcoming, almost like a family. Special thanks to Mr. Daisuke and the front desk concierge team like Ms. Kana. We…

5/5flor capuano

No Our we’re staying in the hotel Fauchon in Kyoto, What’s incredible we really enjoy everything there the room is beautiful. The hotel is beautiful. The location is great because it’s near everything But all the stuff…

5/5Michael K

My wife and I stayed here for our short trip in Kyoto. We were greeted promptly by the staff with very warm enthusiasm and hospitality. The check in process was smooth and very unique as we were sat down to enjoy some…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 14 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Houkan-jiTourist attraction

    1.1 km · 13 min walk

    Buddhist temple located 1,052 meters away, providing insight into Japanese religious architecture and culture.

    Practical information

    The concierge’s wordFor a cultural break in Kyoto, Houkan-ji offers a lovely glimpse into Japanese architecture and religious culture.

  • Yasaka-jinjaTourist attraction

    1.1 km · 14 min walk

    Shinto shrine located 1,143 meters away, a traditional Japanese place of worship.

    Practical information

    The concierge’s wordFor a peaceful break in Kyoto, Yasaka-jinja offers a simple, authentic glimpse into a traditional Shinto place of worship.

  • NinenzakaTourist attraction

    1.2 km · 14 min walk

    Ninenzaka, a historic street in Kyoto, is a tourist attraction known for its traditional atmosphere.

    Practical information

    The concierge’s wordFor a peaceful break in Kyoto, head to Ninenzaka if you’re in the mood for a stroll with a traditional atmosphere.

  • SannenzakaTourist attraction

    1.2 km · 15 min walk

    Sannenzaka, a historic street in Kyoto, is a tourist attraction that provides a glimpse into traditional Japanese architecture.

    Practical information

    The concierge’s wordFor a peaceful break in Kyoto, head to Sannenzaka: this historic street immerses you in traditional Japanese architecture.

  • Sanjūsangen-dōTourist attraction

    1.2 km · 15 min walk

    Buddhist temple located 1238 meters away, known for its architecture and statues.

    Practical information

    The concierge’s wordIf you’re in the mood for a cultural break in Kyoto, this Buddhist temple is well suited to a visit for its architecture and statues.

  • Kiyomizu-deraTourist attraction

    1.6 km · 19 min walk

    Buddhist temple located 1.6 km away, known for its wooden architecture and panoramic views of Kyoto.

    Practical information

    The concierge’s wordFor a peaceful break with views over Kyoto, head to Kiyomizu-dera, a wooden Buddhist temple especially pleasant early or late in the day.

  • Musée municipal d'art de KyotoMuseum

    2.2 km · 4 min by car

    Art museum 2.1 km away, showcasing modern and contemporary artworks.

    Practical information

    The concierge’s wordIf you're in the mood for a cultural break, this museum is ideal for exploring modern and contemporary art in a calm moment.

  • Kyoto AquariumAquarium

    2.2 km · 4 min by car

    Aquarium in Kyoto, showcasing a variety of marine species and educational exhibits.

    Practical information

    The concierge’s wordFor a calm break in Kyoto, Kyoto Aquarium suits a solo or family visit, with marine species and educational exhibits.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • Nishiki MarketMarket

    772 m · 9 min walk

    Market a nine-minute walk away, offering a variety of local food and artisanal products.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • Does the hotel have parking?

    The hotel does not have on-site parking. It is recommended to use public transport, a taxi, or a car service.

  • What is the distance between the hotel and the airport?

    The hotel is located in Kyoto, in the Shimogyo district, at 406 Namba-cho, Matsubara sagaru Kawaramachi-dori. The sources consulted do not confirm an exact distance to the airport, so please contact the concierge to confirm the arrangements for the day.

  • Are airport transfers offered?

    No dedicated airport transfer is confirmed in the sources consulted. Please contact the concierge to confirm the arrangements for the day.

  • Where is FAUCHON L'Hotel Kyoto located in the city?

    The hotel is located along the Kamo River in Kyoto, and is about a ten-minute walk from Gion, Higashiyama, and Shijo Kawaramachi. This location facilitates walking tours.

  • How to get to the hotel from Kyoto Station?

    The hotel is near a train station and accessible by bus from Kyoto Station. Rome2Rio indicates that bus line 17 connects Kyoto Station to the hotel in about 9 minutes.

  • What is the exact address of the hotel?

    The provided address is 406 Namba-cho, Matsubara sagaru, Kawaramachi-dori, Shimogyo-ku, Kyoto. This location places the hotel in the centre of Kyoto, near Kawaramachi.

  • Is the hotel close to the tourist areas of Kyoto?

    The hotel is located near Gion, Higashiyama, and Shijo Kawaramachi, which are accessible on foot. The walk along the Kamo River is also part of its advantageous location.

  • Is the hotel well located for visiting Kyoto on foot?

    The hotel is located near Nishiki Market and several central tourist sites in Kyoto. This location is well-suited for sightseeing and shopping stays.

Dining

  • What type of breakfast is offered?

    Breakfast is served daily and is charged as an extra. Expedia states a service from 7:00 to 10:30, with a displayed rate of 6,050 JPY per person.

  • What restaurants or bars are located in the hotel?

    The FAUCHON tea room, the Grand Café Fauchon, and a bar are mentioned at the establishment. Expedia also cites a coffee shop/café.

  • Does the hotel restaurant also serve lunch and dinner?

    The Grand Café Fauchon serves breakfast, lunch, and dinner. Expedia also indicates children's menus.

  • Can we have tea or pastries on-site?

    The FAUCHON tea room is one of the highlighted venues by the hotel. The service hours must be confirmed on the desired day.

  • What is the culinary specialty of the hotel?

    The hotel has a French restaurant named Grand Café Fauchon and a FAUCHON tea room. The culinary offering is a recognised highlight according to the Michelin Guide.

  • Can one eat on-site at any time?

    The hotel offers on-site dining service with the Grand Café Fauchon and the Fauchon Tea Room. The exact menus vary according to the time of day.

Rooms & Amenities

  • Is Wi-Fi available in the hotel?

    Yes, Wi-Fi is available for free in the rooms. Expedia also indicates free Wi-Fi access in certain public areas.

  • How many rooms does the hotel have?

    The hotel has 59 rooms according to the Michelin Guide. The style is described as modern and vibrant.

  • What are the main amenities in the rooms?

    The rooms feature free Wi-Fi. Sources consulted also mention a complimentary bottled water service and high-end amenities.

Pets

  • Are pets allowed at FAUCHON L'Hotel Kyoto?

    No, pets are not allowed. However, service animals are permitted and exempt from fees.

  • Are assistance animals allowed?

    No detailed policy for service animals is provided in the consulted sources, except for their acceptance and exemption from fees. Other conditions should be confirmed before the stay.

Activities & Leisure

  • Does the hotel have a pool?

    No, the hotel does not have a pool. Featured amenities include a spa, a fitness centre, and dining spaces.

  • Does the hotel have a gym?

    Yes, a fitness centre is mentioned among the facilities of the establishment. The hotel also offers a spa on site.

  • What are the main leisure facilities of the hotel?

    The hotel offers a spa, a restaurant, and a café, but no pool is mentioned. Relaxation options therefore focus on wellness and dining.

  • Can one relax without leaving the hotel?

    The hotel's bar, café, and dining areas offer on-site breaks. The specific activities organised by the hotel are not detailed in the consulted sources.

Arrival & Departure

  • Can I check in early?

    Check-in starts at 15:00 and the hotel accepts arrivals at any time after this hour. For an earlier arrival, please contact the concierge to confirm the arrangements for the day.

  • What time must the room be vacated on the day of departure?

    Check-out is before noon. An advance check is recommended if you wish to arrange a late departure.

  • What are the check-in and check-out times?

    Check-in starts at 15:00 and check-out is before 12:00. These times are consistent in the consulted sources.

  • Can we arrive late at night?

    The reception is staffed, and check-in can be done at any time after 15:00. It is advisable to inform the hotel in case of a very late arrival.

Billing & Policies

  • What is the hotel's cancellation policy?

    The cancellation conditions are not detailed in the sources consulted and may vary depending on the rate booked. Please contact the concierge to confirm the arrangements for the day.

  • Are there any tourist taxes to pay?

    No tourist tax is explicitly indicated in the sources consulted. Please contact the concierge to confirm the arrangements for the day.

  • What payment methods are accepted?

    The hotel mainly accepts standard payment cards, but the exact methods are not detailed in the consulted sources. Please contact the concierge to confirm the current payment options.

  • Is there a minimum age for check-in?

    The minimum age for check-in is 18 years. This rule applies at arrival.

  • Do prices vary according to dates?

    No specific promotional rates are provided in the consulted sources. Prices vary according to the date, room type, and booking channel.

Accessibility

  • Does the hotel offer accessible rooms for people with reduced mobility?

    Accessible rooms are offered subject to availability of the type booked. Confirmation must be made at the time of reservation.

  • Is the hotel wheelchair accessible?

    The hotel indicates access without on-site parking and recommends public transport or a taxi. No specific information is provided on additional accessibility features.

  • Does the hotel offer special facilities for disabled guests?

    The hotel does not mention specific accommodations in the consulted sources. For a particular request, it is necessary to check with the establishment before booking.

Included Services

  • Is the reception open 24/7?

    The reception is open and staff are present to assist with arrivals and stay requests. Specific service hours should be confirmed according to the day.

  • Is there a concierge service on site?

    A concierge service is available. It can assist with reservations, transportation, and activity organisation.

  • Is room service available?

    Room service is offered in an establishment of this standing, but its hours are not specified in the consulted sources. Please contact the concierge to confirm the current options.

  • What is the standard of the hotel?

    The hotel is presented as a modern luxury establishment with the FAUCHON universe. The Michelin Guide describes it as a hotel with modern and vibrant design.

  • What is the identity or concept of the hotel?

    The style blends Parisian inspiration and Japanese capitals, with a strong FAUCHON identity. The establishment is presented as a member of the Small Luxury Hotels of the World.

  • Can special requests be made before arrival?

    Special arrangements such as a gift, decoration, or table request can be coordinated in advance. The earlier the request, the easier the customisation.

Spa & Wellness

  • Is the hotel spa open to hotel guests?

    Yes, the hotel has an on-site spa, presented as the first FAUCHON spa. Specific treatments and hours must be confirmed at the time of booking.

  • What types of treatments are offered at the spa?

    The hotel offers massage rooms and wellness treatments. The exact treatments and availability vary according to the spa's schedule.

  • Is the spa a feature of this hotel?

    The FAUCHON spa is a feature of the establishment, and it is highlighted as the brand's first spa. Access to treatments depends on the spa's schedule.

  • Should the spa be booked in advance?

    Spa treatments must be booked according to the day's availability. Slots may be limited to the spa's opening hours.

Family & Kids

  • Can children stay for free?

    Children are welcome. Expedia states that one child up to 6 years old can stay for free using existing beds with their parents or guardians.

  • Can an extra bed be added to the room?

    Extra beds are available for an additional fee, with a rate listed at 16,940 JPY per night in the consulted sources. Availability must be confirmed at the time of booking.

  • At what age are children accepted?

    Children are accepted from the age of 7 according to the Michelin Guide. The exact conditions vary depending on the type of room booked.

  • Can families stay in the same room?

    The room can accommodate children according to the hotel's family policy. Capacity details depend on the type of room chosen.

  • Is there a kids' club or dedicated activities?

    No kids' club is mentioned in the consulted sources. Please contact the concierge to confirm the current options.

The Concierge answers — FAUCHON L'Hotel Kyoto

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from Kyoto Station?

    The concierge can organise a private taxi ride, a chauffeur-driven car service, or a coordinated transfer according to your arrival and departure times.

  • Can a taxi be booked for a fixed time for an early morning departure?

    It is recommended to book in advance to minimise waiting time and ensure a timely departure to the airport or station.

  • What is the most convenient way to reach the airport from the hotel?

    The concierge can confirm the best route based on your terminal, budget, and traffic conditions.

  • Is it possible to have a chauffeur-driven vehicle for the day?

    Reservations are made based on the availability of transport providers and the timing constraints of your stay.

  • How can one reach the hotel from Kyoto Station without difficulty?

    The concierge can recommend the quickest options based on your starting point and desired time.

Restaurant Reservations

  • Can you book a fine dining restaurant for this evening?

    The concierge can request a table based on your cuisine preferences, timing, and atmosphere.

  • Can a reservation be made with a view or in a quieter room?

    It is recommended to specify the number of guests, any allergies, and the arrival time to optimise the reservation.

  • Is it possible to organise a special dinner for a birthday?

    The concierge can assist with last-minute requests, subject to the restaurant's availability.

  • Can you reserve a table for lunch near the hotel?

    Reservations are made according to each establishment's policies and may require immediate confirmation.

  • Which restaurants do you recommend for a high-end local experience?

    The concierge can suggest suitable addresses for French, Japanese, or fusion cuisine based on your desires.

Spa Bookings

  • Can you book a massage for the late afternoon?

    The concierge can check available slots for treatments and book the desired service.

  • Can a duo treatment be requested at the spa?

    It is recommended to indicate preferences for pressure, duration, and any contraindications before making a reservation.

  • Can the spa be booked before or after dinner?

    The concierge can coordinate timings to seamlessly combine spa and lunch without waiting.

Excursions & Cultural Visits

  • Can you organise a guided tour of Kyoto?

    The concierge can arrange a private tour with a guide based on your interests and pace.

  • Is it possible to arrange a half-day excursion from the hotel?

    It is recommended to book early for highly sought-after sites and French-speaking guides.

  • What cultural visits are suitable for a first stay in Kyoto?

    The concierge can suggest a personalised itinerary focusing on temples, gardens, and historic districts.

Special Occasions

  • Can you prepare a birthday surprise in the room?

    The concierge can organise room decoration, a cake, or a personalised gesture according to the occasion.

  • Can flowers or champagne be requested upon arrival?

    Special requests are ideally handled in advance to coordinate providers and timing.

Shopping & Luxury Services

  • Can you recommend luxury boutiques in Kyoto?

    The concierge can direct you to boutiques that suit your desires, from local crafts to luxury shopping.

  • Is it possible to organise personal shopping?

    It is recommended to specify sizes, styles, and brands sought for more tailored assistance.

Family Activities

  • What family activities can be done in Kyoto from the hotel?

    The concierge can suggest activities suitable for the children's ages and the family's pace.

  • Can you suggest a quiet outing with children for the afternoon?

    The concierge can assist in planning short outings, meal breaks, and simple journeys.

Personalized Experiences

  • Can you create a personalised itinerary for three days in Kyoto?

    The concierge can design a tailored programme based on your culinary, cultural, or wellness preferences.

  • Can gastronomy, shopping, and sightseeing be combined in a single day?

    It is recommended to share your interests, schedules, and budget for a suitable proposal.

  • Can you organise an exclusive experience outside of the usual circuits?

    The concierge can coordinate multiple requests simultaneously to optimise your stay.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits