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5★ · Abu Dhabi

The Ritz-Carlton Abu Dhabi Grand Canal

Al Rawdah - Al Maqta Area - Abu Dhabi - Émirats arabes unis, Abu Dhabi

4.64.6/57,376 reviews · Google rating
  • Views over the Grand Canal
  • Arabian palace-inspired architecture
  • Lush landscaped gardens
  • Close to Abu Dhabi’s main attractions

Hotel 5-star in Abu Dhabi, United Arab Emirates, in the heart of Abu Dhabi, featuring canal views, Arabian palace-inspired architecture and gardens.

What should you know about The Ritz-Carlton Abu Dhabi, Grand Canal before staying there?

The hotel stands out for its palace-inspired Arab architecture, landscaped gardens and views over the Grand Canal.

It suits both business and leisure stays, with an elegant setting and major Abu Dhabi attractions close by.

What restaurants are available at The Ritz-Carlton Abu Dhabi, Grand Canal?

The hotel has two restaurants, including The Forge and an Asian restaurant, as well as a bar and breakfast service.

The Forge is often the safer choice for both food and service. At the Asian restaurant, service can be more uneven.

Does The Ritz-Carlton Abu Dhabi, Grand Canal have a spa and wellness facilities?

Yes, the hotel has a spa, well suited to a wellness break during a city or business stay.

It is sensible to book ahead if you want to include a treatment or a quieter pause in your schedule.

A word from the Concierge

The Ritz-Carlton Abu Dhabi Grand Canal through the Concierge's eyes

The Ritz-Carlton Abu Dhabi Grand Canal is located in Abu Dhabi, United Arab Emirates. This hotel offers stunning views of the canal and surrounding landscape. It is close to major city attractions, making it an ideal place for both business and leisure travelers. The Ritz-Carlton reputation ensures quality service and an elegant atmosphere.

What sets this hotel apart is its architecture inspired by Arabian palaces and lush gardens. Guests appreciate the refined setting and attention to detail. The property is designed to provide a luxury experience, with modern facilities and attentive staff. Visitors can expect a memorable stay in a sophisticated environment.

Before you go, know that this hotel is suitable for both couples and families. The atmosphere is calm and relaxing, ideal for restful vacations. Winter stays are particularly pleasant, thanks to milder temperatures. Be sure to check local events that could enrich your experience.

_My tip from the Concierge: book in advance to enjoy the best deals and availability during your stay._

Why choose The Ritz-Carlton Abu Dhabi Grand Canal?

The Ritz-Carlton Abu Dhabi Grand Canal is an exceptional address in Abu Dhabi, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 2 July 2026.

  • Views over the Grand Canal
  • Arabian palace-inspired architecture
  • Lush landscaped gardens
  • Close to Abu Dhabi’s main attractions

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast overlooking the Grand Canal

    Beginning the day overlooking the Grand Canal immediately sets the tone of the stay. Morning light, open views across the water and the relative calm of the early hours give breakfast an almost contemplative quality. It is an ideal way to take in the property before a day of sightseeing, meetings or quiet time within the estate.

    Vue signatureIncluded in your stay
  • Twilight walk through the gardens

    At the end of the day, the landscaped gardens reveal another reading of the hotel. Temperatures soften, the palace-inspired architecture takes on different relief and the estate settles into a slower rhythm. This simple walk, without unnecessary staging, is one of the best ways to appreciate the coherence between greenery, water and architecture that defines the property.

    À faire sur placeIncluded in your stay
  • Romantic dinner by the canal

    For couples, one of the most memorable moments is often dinner in a setting that makes the most of evening softness and waterside views. Without claiming a specific set-up not confirmed in the brief, the spirit of the experience is clear: attentive service, a more intimate atmosphere and the feeling of being slightly removed from the city. A refined way to make dining a highlight of the stay.

    Pour les couplesReservation required
  • Personalised wellbeing pause

    On a stay divided between Abu Dhabi and the resort, setting aside time for wellbeing helps restore balance. The experience may take the form of a treatment, a recovery session or simply a quieter pause within the dedicated facilities. It is especially suited to business travellers and to guests who want the hotel to feel like a genuine retreat rather than a mere overnight base.

    À réserverReservation required
  • Family stay at the pace of the estate

    The hotel suits family stays thanks to its sense of space, landscaped grounds and smooth service culture. The signature experience here is not a single activity but a way of inhabiting the property: alternating rest, unhurried meals, walks through the estate and outings to Abu Dhabi’s main attractions. It is especially relevant for families seeking both comfort and ease.

    Idéal famillesIncluded in your stay
  • Abu Dhabi exploration from the resort

    One of the property’s most tangible strengths is the ability to explore Abu Dhabi while returning each day to a calmer environment. This experience is about using the hotel as an elegant and practical base: leaving in the morning for major sites, returning later to enjoy the setting, then ending the day at a gentler pace by the canal or in the gardens. It is a particularly balanced way to experience the city without giving up the comfort of a major resort.

    Ville & resortIncluded in your stay

Restaurants & bars

2 on-site dining venues.

  • The Forge

    Restaurant

    Highlights

    • excellent food and service
    Practical information

    The concierge’s wordFor a safe bet at The Ritz-Carlton Abu Dhabi Grand Canal, book The Forge: excellent food and impeccable service make it worth it.

  • Asian restaurant

    Restaurant

    Highlights

    • the food was excellent but the service very poor
    Practical information

    The concierge’s wordAt the Asian restaurant, go mainly for the excellent food; just keep in mind that uneven service can sometimes slow the experience.

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 19 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

Cancellation and prepayment policies vary according to accommodation type.

Pets

Pets are not allowed.

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Al Rawdah - Al Maqta Area - Abu Dhabi - Émirats arabes unis

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 7,376 reviews

5/5NEETA KAHALI

Our stay at The Ritz-Carlton Abu Dhabi, Grand Canal was made truly memorable by the exceptional hospitality of Ms. Albina at Reception and Mr. Rabin from Guest Services. Ms. Albina welcomed us with warmth…

5/5Mrs. Mendoza

We had a wonderful stay at the Ritz‑Carlton Abu Dhabi. In fact, we found ourselves wishing we’d spent more time here instead of at ourth previous hotel during Eid holiday. From arrival to checkout, everything was…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 12 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Wahat Al KaramaTourist attraction

    594 m · 7 min walk

    Tourist attraction a seven-minute walk away, dedicated to the memory of the heroes of the United Arab Emirates.

    Practical information

    The concierge’s wordA 7-minute walk away, Wahat Al Karama offers a reflective pause, ideal at the end of the day if you're after a quieter moment.

  • Bani Hashim MosqueMosque

    938 m · 11 min walk

    Mosque located 938 meters away, an important place of worship for the local community.

    Practical information

    The concierge’s wordFor a peaceful break close to local life in Abu Dhabi, this mosque offers a meaningful spiritual anchor for the neighborhood community.

  • Mosquée Cheikh ZayedMosque

    1.0 km · 12 min walk

    Mosque located one kilometer away, an iconic place of worship and an example of modern Islamic architecture.

    Practical information

    The concierge’s wordFor a peaceful break, head to Sheikh Zayed Mosque: its modern Islamic architecture is best appreciated in a calm moment.

  • Abu dhabi grand Mosque tourist bus parkingMosque

    1.1 km · 13 min walk

    Mosque located one kilometer away, an iconic place of worship to visit.

    Practical information

    The concierge’s wordFor a peaceful break in Abu Dhabi, this mosque is best visited during the day if you’re looking for an iconic place of worship.

  • Sheikh Zayed Grand Mosque Gate 7Mosque

    1.3 km · 16 min walk

    Mosque located 1.3 km away, known for its impressive architecture and spiritual atmosphere.

    Practical information

    The concierge’s wordFor a contemplative break in Abu Dhabi, head to Sheikh Zayed Grand Mosque Gate 7 for its striking architecture and spiritual atmosphere.

  • Pont Cheikh ZayedTourist attraction

    1.4 km · 17 min walk

    Bridge located 1.4 km away, known for its modern architecture and panoramic views of the city.

    Practical information

    The concierge’s wordAt sunset, make a detour to Sheikh Zayed Bridge for its modern architecture and panoramic views over Abu Dhabi.

  • The National Aquarium Abu DhabiAquarium

    1.5 km · 19 min walk

    Aquarium a fifteen-minute walk away, showcasing a variety of marine species.

    Practical information

    The concierge’s wordA 15-minute walk away, The National Aquarium Abu Dhabi makes a calm break if you feel like exploring a wide variety of marine species.

  • Al QanaTourist attraction

    1.6 km · 20 min walk

    Al Qana, a tourist attraction 1.6 km away, offers a diverse leisure and entertainment experience.

    Practical information

    The concierge’s wordFor a leisure and entertainment break in Abu Dhabi, Al Qana works well for a relaxed moment at the end of the day.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Grand Mosque liftPark

    1.0 km · 12 min walk

    Park in Abu Dhabi, providing green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break in Abu Dhabi, this park suits a quiet moment, solo or as a pair, between visits.

  • Rabdan ParkPark

    1.9 km · 3 min by car

    Rabdan Park, an urban park featuring green spaces and facilities for recreation.

    Practical information

    The concierge’s wordFor a green break in Abu Dhabi, Rabdan Park is well suited to a relaxing moment or a bit of outdoor leisure.

  • La Boulanger ParkGarden

    2.0 km · 4 min by car

    La Boulanger Park is a garden, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break between plans, La Boulanger Park offers a simple, calming setting to pause and unwind.

  • Khalifa ParkPark

    2.2 km · 4 min by car

    Khalifa Park, an urban park featuring green spaces and recreational facilities.

    Practical information

    The concierge’s wordIf you're after a green break in Abu Dhabi, Khalifa Park is well suited to a relaxed stroll or a leisure-filled pause.

  • Public Park Al Khaleej Al ArabiPark

    2.5 km · 4 min by car

    Al Khaleej Al Arabi Park, a green space suitable for relaxation and walks.

    Practical information

    The concierge’s wordFor a green break between appointments, head to Al Khaleej Al Arabi Park: ideal for unwinding or taking a gentle walk.

  • Old Airport ParkPark

    2.7 km · 5 min by car

    Old Airport Park, a green space suitable for relaxation and outdoor activities.

    Practical information

    The concierge’s wordFor a green break in Abu Dhabi, Old Airport Park works well for a relaxing moment or a bit of outdoor activity.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • Does the hotel have parking?

    Free on-site parking is offered, with options for self-parking and valet service for hotel guests.

  • What are the check-in and check-out times at The Ritz-Carlton Abu Dhabi Grand Canal?

    Standard check-in begins at 15:00 and check-out is until 12:00; identification and a credit card are required upon arrival.

  • Can I check in early?

    Early check-in may sometimes be granted depending on room availability upon arrival; fees may apply according to the day's policy.

  • Does the hotel offer an express check-in service?

    An express check-in service is available, facilitating arrival formalities for guests who wish to use it.

  • Are airport transfers offered?

    An airport transfer service can be arranged prior to your stay, with options for private car or limousine according to your needs.

Location & Access

  • Where exactly is The Ritz-Carlton Abu Dhabi Grand Canal located in Abu Dhabi?

    The hotel is located in the Al Maqta area, by the canal, with a direct view of the Sheikh Zayed Grand Mosque.

  • What is the distance between the hotel and the airport?

    Abu Dhabi International Airport is approximately 22 to 25 km from the hotel, or about 20 minutes by car depending on traffic.

  • Is the hotel by the sea and does it have a private beach?

    The hotel is located by the sea with a private beach overlooking the Grand Canal, accessible directly from the resort gardens.

  • What are the transport options to reach the city centre from the hotel?

    Taxi services, car rentals, and chauffeur-driven cars are available to reach the main areas of Abu Dhabi.

  • How far is the Sheikh Zayed Grand Mosque from the hotel?

    The Sheikh Zayed Grand Mosque is just a few minutes' drive from the resort, with a direct view from certain parts of the hotel.

Rooms & Amenities

  • What types of rooms are available at The Ritz-Carlton Abu Dhabi Grand Canal?

    The hotel offers rooms, suites, and villas, spread across several buildings in a crescent shape around the gardens and the pool.

  • What amenities can be found in the hotel rooms?

    The rooms generally feature air conditioning, television, private bathroom, minibar, and 24-hour room service.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge throughout the hotel, including in the rooms and public areas, with a reported speed of over 25 Mbps.

  • Does the hotel offer extra beds for suites and family rooms?

    Extra beds are possible only in certain suites, for an additional fee specified per night and subject to availability.

  • Are there rooms specially adapted for people with reduced mobility?

    Accessible rooms are available; it is recommended to contact the hotel directly to know the specific configurations and availability.

Dining

  • What type of breakfast is offered?

    Breakfast is generally offered in a buffet style, featuring international cuisine and halal options; some rates may not include it.

  • How many restaurants are available at The Ritz-Carlton Abu Dhabi Grand Canal?

    The hotel houses around eight restaurant concepts, covering Mediterranean, Middle Eastern, Asian, Italian, steakhouse, and healthy options.

  • Does the hotel offer a weekend brunch, and in which restaurant?

    A renowned brunch is served on Saturdays at the Giornotte restaurant, featuring a wide selection of international dishes and Mediterranean specialities.

  • Is room service available day and night?

    A 24-hour room service allows ordering meals and drinks to the room at any time.

  • Does the dining offer include halal, vegetarian, or vegan options?

    A breakfast buffet and restaurants offer halal menus; some outlets also provide vegetarian, keto, and vegan options.

Spa & Wellness

  • What wellness and spa facilities are offered at the hotel?

    The ESPA spa includes several treatment rooms, a hammam, a hair and beauty salon, as well as a relaxation area.

  • Does the hotel have a gym and is it free to access?

    A fitness centre equipped with cardio and weight machines is available for guests, with access generally included in the stay.

  • What types of massages and treatments are available at the ESPA spa?

    The spa offers a range of massages and body treatments; reservations are recommended in advance depending on the availability of therapists.

  • Is there a sauna or hammam within the spa complex?

    The wellness area includes a sauna and steam room, accessible according to the spa rules and the scheduled hours each day.

Activities & Leisure

  • Does the hotel have a swimming pool?

    The resort has several outdoor pools, including a main pool, an adults-only pool, and a children's pool, with towels and lifeguard services.

  • What are the opening hours of the different pools at the hotel?

    The pools are generally open every day with specified hours for the main pool, the adults-only pool, and the children's pool.

  • What beach activities are offered on the hotel’s beachfront?

    The hotel has a private beach, sun loungers, cabanas, and sometimes offers water activities; details vary by season.

  • What other recreational facilities are available outside of the pools?

    A garden, a children's playground, and pool bars are part of the resort's recreational facilities.

Family & Kids

  • What is the hotel’s policy regarding children and breakfast?

    Children of all ages are welcome; breakfast is free for those under 6 years old and half price for ages 6 to 12.

  • What facilities are provided for children at the hotel?

    A children's pool and a playground are available; other family activities are offered according to the day's programming.

  • Does the hotel offer a babysitting or childcare service?

    Babysitting or childcare services may be offered for an additional fee, subject to staff availability.

  • Are there rooms or villas suitable for large family stays?

    Some rooms and villas can accommodate families, with the possibility of additional beds in the suite for an extra charge.

Pets

  • Are pets allowed at The Ritz-Carlton Abu Dhabi Grand Canal?

    Pets are not allowed on the premises, in accordance with the hotel's official policy.

  • Are assistance dogs allowed in the hotel?

    Only assistance animals are accepted without charge or documentation, as part of the hotel's accessibility policy.

  • Does the hotel offer services for pets?

    No boarding or walking services for pets are offered, as pets are not permitted in the resort.

Accessibility

  • What are the main accessibility features for disabled persons?

    Accessible rooms and common areas, elevators, and designated parking spaces are available for persons with reduced mobility.

  • Is the hotel parking suitable for wheelchair users?

    Wheelchair-accessible parking, including valet service, is provided, with reserved spaces close to the main entrances.

  • Does the hotel have elevators to access the rooms and common areas?

    Elevators serve the main floors, facilitating access to rooms and restaurants for those with mobility difficulties.

Sustainability

  • Is the hotel committed to environmental certification?

    The property is part of eco-friendly certified hotels; certain sustainability practices are implemented, particularly in energy and waste management.

  • Can you charge an electric vehicle in the hotel parking?

    Charging stations for electric vehicles are available in the parking area, allowing guests to charge their cars during their stay.

  • What sustainability actions are implemented in the daily management of the hotel?

    The resort adopts measures to reduce energy and water consumption; the specific details of the programmes vary according to the periods.

  • How does the hotel manage recycling and waste reduction?

    Detailed information on waste sorting and green initiatives is communicated on-site or upon request from the staff.

Billing & Policies

  • How are the prices of rooms and suites at the Ritz-Carlton Abu Dhabi Grand Canal structured?

    Variable rates depending on the season, room type, and demand are applied, with base prices in dollars for rooms and suites.

  • Do room rates systematically include breakfast?

    Rates may be offered excluding breakfast, with supplements applied for meals and certain optional services.

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the type of rate and booking channel; some offers are flexible, while others are non-refundable. Contact the concierge to confirm the terms of the day.

  • Are there any local taxes to pay?

    Local taxes may apply in addition to the displayed rates, including municipal and tourist taxes specific to Abu Dhabi. Contact the concierge to confirm the terms of the day.

  • Is a security deposit required at check-in at the hotel?

    A security deposit by card may be requested upon arrival to cover additional expenses during the stay.

  • What payment methods are accepted to settle the stay at the hotel?

    Payments can be made by credit card and local cash; currency exchange services are available at the reception.

The Concierge answers — The Ritz-Carlton Abu Dhabi Grand Canal

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between the airport and The Ritz-Carlton Abu Dhabi Grand Canal?

    The concierge can organise private transfers to or from Abu Dhabi or Dubai airports, in a sedan or luxury vehicle, according to your flight schedule. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a private driver for the day to visit Abu Dhabi?

    The concierge can book a private driver for the day to visit Abu Dhabi, with an itinerary tailored to your interests and local traffic.

  • Can you arrange transport to Yas Island and its theme parks from the hotel?

    The concierge can organise transfers to Yas Island, including access to Ferrari World, Yas Waterworld, or Warner Bros. World Abu Dhabi.

  • Can the concierge book a taxi to go to the Sheikh Zayed Grand Mosque?

    The concierge can book a taxi or a chauffeur-driven vehicle to visit the Sheikh Zayed Grand Mosque located near the hotel.

  • Can I request a luxury limousine transfer from The Ritz-Carlton Abu Dhabi Grand Canal?

    The concierge can coordinate luxury limousine transfers, with personalised welcome, for business travel or special events.

Restaurant Reservations

  • Can you recommend and book a restaurant within The Ritz-Carlton Abu Dhabi Grand Canal?

    Reservations are made through the concierge, who can recommend the most suitable hotel restaurant, such as The Forge, Li Jiang, or Giornotte, according to your culinary desires.

  • Can the concierge book a fine dining restaurant in the city for dinner?

    The concierge can arrange a table at a fine dining restaurant in Abu Dhabi, taking into account your cuisine preferences and the travel time from the hotel.

  • Can you book the Saturday brunch at Giornotte for my family?

    The concierge can check availability and reserve the Saturday brunch at Giornotte, a highly popular activity among residents and travellers.

  • Is it possible to organise a private romantic dinner on the hotel beach?

    The concierge can arrange a private dinner by the beach or in the hotel gardens, depending on available offerings and weather conditions.

Spa Bookings

  • Can the concierge book a treatment at the ESPA spa at The Ritz-Carlton Abu Dhabi?

    Reservations are made through the concierge or directly at the ESPA spa, to choose a massage, facial treatment, or hammam according to available slots.

  • Can you organise a package combining spa treatments and brunch at the hotel?

    The concierge can coordinate a spa and brunch package or spa and accommodation package, depending on the seasonal offers available at the hotel.

  • Is it possible to book a couples massage at the hotel spa?

    The concierge can check and book slots for couples treatments at the ESPA spa, including massages and access to facilities depending on the day's conditions.

Excursions & Cultural Visits

  • Can you organise a guided tour of the Sheikh Zayed Grand Mosque from the hotel?

    The concierge can arrange a guided tour of the Sheikh Zayed Grand Mosque, including transport from the hotel and recommended timings.

  • Can the concierge organise a desert safari for an evening?

    The concierge can book a desert safari, including transfer from the hotel, traditional dinner, and activities such as sandboarding or a folk show.

  • Is it possible to book a cultural excursion including the Louvre Abu Dhabi?

    The concierge can coordinate a visit to the main museums and cultural attractions in Abu Dhabi, such as the Louvre Abu Dhabi, with transport and suitable timings.

Special Occasions

  • Can you organise a romantic surprise in the room for a wedding anniversary?

    The concierge can prepare special touches in the room: a bouquet of flowers, a personalised cake, romantic decor, according to your wishes and budget.

  • Can the concierge help me organise a marriage proposal at the hotel?

    The concierge can assist in organising a marriage proposal on the beach or in the gardens, with decor, photographer, and tailored staging.

  • Is it possible to prepare special decorations for a birthday at the restaurant?

    The concierge can coordinate the decoration of a table for a birthday, with a cake, candles, and personalised message in one of the hotel's restaurants.

Shopping & Luxury Services

  • Can you organise a shopping outing in the major shopping malls of Abu Dhabi?

    The concierge can arrange a transfer and, if necessary, an assisted shopping service in the main malls of Abu Dhabi such as Marina Mall or Yas Mall.

  • Can the concierge recommend luxury boutiques and arrange private appointments?

    The concierge can advise on luxury boutiques and jewellers and assist in booking private appointments depending on the availability of the stores.

Family Activities

  • Can you prepare a leisure programme for a family day at Yas Island?

    The concierge can organise a family day at Yas Island with access to the parks, optimised schedules, and round-trip transport from the hotel.

  • Can the concierge help me register my children for the hotel's kids club?

    The concierge can provide the kids club hours, the activities offered, and assist with the registration of children according to their age.

Personalized Experiences

  • Can you create a personalised itinerary to explore Abu Dhabi in two days?

    The concierge can design a customised itinerary in the city, combining cultural sites, dining experiences, and shopping, tailored to the duration of your stay.

  • Is it possible to organise a professional photo shoot at the resort?

    The concierge can arrange a professional photo shoot in the gardens, on the beach, or with a view of the Grand Mosque, subject to the hotel's regulations.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits