Skip to main content
MC

The gallery

Hotel gallery

12 photos

5★ · Nusa Dua, Bali

The Apurva Kempinski Bali

Jl. Raya Nusa Dua Selatan No.4, Benoa, Kec. Kuta Sel., Kabupaten Badung, Bali 80361, Indonésie, Nusa Dua, Bali

4.84.8/515,873 reviews · Google rating
  • In Nusa Dua, close to the beach
  • Architecture inspired by Balinese culture
  • Well-kept gardens and swimming pools
  • Tropical setting for a relaxing stay

Hotel 5-star in Nusa Dua, Bali, Indonesia, in the heart of Nusa Dua, featuring Balinese architecture, nearby beach and landscaped gardens.

Where is The Apurva Kempinski Bali located in Nusa Dua?

The hotel is in Nusa Dua, Bali, in a tropical setting close to the beach.

It suits a seaside stay with easy access to coastal walks and nearby Geger beaches.

How much does a stay at The Apurva Kempinski Bali cost?

Rates vary by travel period, room category and booking conditions.

For a useful comparison, check your exact dates or ask the Concierge for the most suitable options.

Does The Apurva Kempinski Bali have restaurants and wellness facilities?

Yes, the hotel has three restaurants, a spa, an outdoor pool and breakfast service.

Pala Restaurant offers local and international flavours, while Selasar Deli suits a lighter break.

A word from the Concierge

The Apurva Kempinski Bali through the Concierge's eyes

The Apurva Kempinski Bali is located in Nusa Dua, Indonesia. This 5★ hotel offers a tropical setting, perfect for a relaxing stay. It is part of the prestigious Kempinski chain, known for its high-end service. The hotel's architecture draws inspiration from Balinese culture, creating a unique and inviting atmosphere. Its proximity to the beach enhances its appeal. What sets this hotel apart is its commitment to excellence. Guests appreciate the attention to detail and the quality of the facilities. Common areas, such as gardens and pools, are well-maintained to provide a pleasant experience. Visitors can expect personalized service and a relaxing ambiance. Before you go, know that this hotel suits various types of travelers. Whether you are a couple, family, or on a business trip, The Apurva Kempinski Bali meets your needs. The best time to visit is during the dry season, from May to September. The hotel is easily accessible from Ngurah Rai International Airport. _My tip from the Concierge:_ book your airport transfer in advance for a stress-free welcome.

Why choose The Apurva Kempinski Bali?

The Apurva Kempinski Bali is an exceptional address in Nusa Dua, Bali, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • In Nusa Dua, close to the beach
  • Architecture inspired by Balinese culture
  • Well-kept gardens and swimming pools
  • Tropical setting for a relaxing stay

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

2
  • Spa
  • Outdoor pool

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

20
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Beach access
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast overlooking the tropical gardens

    Beginning the day in a Balinese resort takes on a different quality when breakfast becomes a genuine moment of the stay. Here, the experience lies as much in the morning light, the freshness of the tropical greenery and the calm of the early hours as in what is served. It is the ideal way to slow down, take one’s bearings within the estate and set the tone for the journey from the outset.

    À vivre dès le premier matinIncluded in your stay
  • Poolside day in the resort’s tropical setting

    Among the property’s simplest yet most convincing pleasures is the possibility of devoting an entire day to water, rest and landscape. Between swims, reading, shaded pauses and unhurried movements between terrace and garden, the resort reveals its true ease of use. It is an experience particularly well suited to both short stays and longer holidays.

    Signature resortIncluded in your stay
  • Balinese-inspired wellness ritual

    In a setting such as this, booking a treatment is not merely adding an activity to the schedule: it is a way of entering more deeply into the island’s rhythm. A Balinese-inspired wellness ritual helps release the strain of travel, recover after a long-haul flight, or create a pause in the middle of the stay. Best enjoyed early in the trip to establish an immediate sense of decompression.

    Bien-êtreReservation required
  • Morning walk near the beach in Nusa Dua

    Before the day reaches its full heat, a walk near the shoreline allows guests to fully appreciate the hotel’s setting. It is a simple, almost meditative moment that offers another reading of the stay: more rooted in the landscape, more attentive to changing light and to the natural rhythm of the coast. Ideal for travellers who like to begin the day outdoors.

    Included in your stay
  • A stay shaped by personalised concierge support

    One of the most valuable experiences in a grand resort is not always the most visible. Being able to rely on a concierge available at any hour to organise transfers, timings, outings or specific requests can profoundly change the quality of a stay. This support allows guests to travel more lightly, avoid wasted time and adapt plans day by day according to energy levels, weather or changing wishes.

    Service signatureIncluded in your stay
  • Stress-free arrival from the airport

    In Bali, the quality of a stay is often decided in the very first hours. Arranging the airport transfer in advance helps avoid uncertainty on arrival and allows guests to enter the rhythm of the journey immediately. For an address such as The Apurva Kempinski Bali, this well-prepared arrival is part of the overall comfort: less logistics, more calm, and a smooth transition from flight to resort.

    Conseil du ConciergeReservation required

Restaurants & bars

3 on-site dining venues.

  • Pala Restaurant

    Restaurant

    Highlights

    • een verscheidenheid aan lokale en internationale gerechten
    Practical information

    The concierge’s wordIf you want variety without overthinking it, book Pala Restaurant: you’ll find a lovely range of local and international flavors.

  • Selasar Deli

    Highlights

    • Lichte snacks zijn verkrijgbaar
    Practical information

    The concierge’s wordFor a light break at The Apurva Kempinski Bali, slip into Selasar Deli: you’ll find light snacks, perfect between two appointments.

  • Koral

    Restaurant

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Year opened
2019 (Wikidata)

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00 to 23:00
Check-out
Until 12:00

Cancellation

Cancellation and prepayment policies vary according to accommodation type.

Pets

Pets are not allowed.

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Jl. Raya Nusa Dua Selatan No.4, Benoa, Kec. Kuta Sel., Kabupaten Badung, Bali 80361, Indonésie

View on the map

Official website

Google listing

Guest reviews

4.8 / 5 · 15,873 reviews

5/5Nicolas Grey

Our stay at The Apurva Kempinski Bali was nothing short of exceptional. From the moment we arrived, we were blown away by the stunning atmosphere, breathtaking property, and incredible attention to detail throughout…

5/5Zuhairah Aidit

The service provided by Mbak Sri and Bayu was truly impeccable. They were exceptionally attentive to my family throughout our visit. They proactively replaced our used utensils without being asked, regularly checked on…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 13 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Balicopter - Helicopter Tour And TransferTourist attraction

    861 m · 10 min walk

    Helicopter transportation service 861 meters away, providing transfers and aerial tours.

    Practical information

    The concierge’s wordFor a striking break in Nusa Dua, Balicopter offers helicopter transfers and scenic flights, ideal if you want to pair a journey with an aerial view.

  • Pura Geger BeachTourist attraction

    1.3 km · 16 min walk

    Pura Geger Beach, a tourist attraction 1.3 km away, offers a natural setting ideal for relaxation.

    Practical information

    The concierge’s wordFor a calm break in Nusa Dua, Pura Geger Beach offers a natural setting made for unwinding, ideal when you feel like slowing down.

  • Teluk pantai gegerTourist attraction

    1.5 km · 19 min walk

    Teluk Pantai Geger, a tourist attraction a fifteen-minute walk away, offers a natural setting conducive to relaxation.

    Practical information

    The concierge’s wordFor a calm break, head to Teluk Pantai Geger, a 15-minute walk away: a natural setting ideal for unwinding in Nusa Dua.

  • Geger BeachTourist attraction

    1.9 km · 3 min by car

    Geger Beach, a tourist site 1.8 km away, offering a natural setting suitable for relaxation and beach activities.

    Practical information

    The concierge’s wordFor a relaxing break in Nusa Dua, Geger Beach is well suited to a quiet moment or a few seaside activities.

  • Bukit Pandawa Golf & Country ClubTourist attraction

    2.2 km · 4 min by car

    Golf course located 2,163 meters away, providing a pleasant setting for golf enthusiasts.

    Practical information

    The concierge’s wordIf you play golf, this is a pleasant break to plan for a few green hours during your stay in Nusa Dua.

  • Gunung Payung BeachTourist attraction

    2.2 km · 4 min by car

    Gunung Payung Beach, a tourist site offering a natural setting ideal for relaxation and exploration.

    Practical information

    The concierge’s wordFor a nature break in Nusa Dua, Gunung Payung Beach is well suited to a relaxing moment or an exploratory stroll.

  • Pantai MengiatTourist attraction

    2.9 km · 5 min by car

    Tourist attraction located 2,894 meters away, featuring a beautiful beach and coastal scenery.

    Practical information

    The concierge’s wordPantai Mengiat is a lovely break if you’re in the mood for beach time and coastal views, ideal for slowing down between plans in Nusa Dua.

  • Masjid Agung Ibnu BatutahMosque

    3.2 km · 5 min by car

    Mosque located 3,163 meters away, providing a space for prayer and reflection.

    Practical information

    The concierge’s wordIf you're looking for a moment of reflection in Nusa Dua, this mosque offers a peaceful pause dedicated to prayer.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Timbis Beach Paragliding BaliPark

    3.1 km · 5 min by car

    Park in Nusa Dua, offering outdoor activities and natural spaces for relaxation.

    Practical information

    The concierge’s wordFor an open-air break in Nusa Dua, head to Timbis Beach Paragliding Bali if you’re in the mood for nature and a relaxing moment.

  • Fields Lagoon Nusa DuaPark

    4.3 km · 7 min by car

    Fields Lagoon Nusa Dua, a sports complex providing facilities for various outdoor activities.

    Practical information

    The concierge’s wordIdeal if you’re in the mood for an active outdoor break, solo, as a pair, or with family, between quieter moments in Nusa Dua.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • What is the category of The Apurva Kempinski Bali hotel?

    The Apurva Kempinski Bali is a luxury 5-star resort located in the Nusa Dua area on the southern coast of Bali.

  • Where is The Apurva Kempinski Bali located exactly?

    The establishment is located in Nusa Dua, on a hill overlooking the Indian Ocean, in the southern part of the island of Bali, Indonesia.

  • In which district or tourist area of Bali is the hotel located?

    The hotel is situated in the beach enclave of Nusa Dua, a secure and developed tourist area, close to other luxury resorts.

  • What is the distance between the hotel and the airport?

    The Apurva Kempinski Bali is approximately 20 to 30 minutes by car from Ngurah Rai International Airport, depending on traffic conditions.

Arrival & Departure

  • Are airport transfers offered?

    Airport transfer services can be arranged upon request, usually by private car or limousine, with additional charges depending on the chosen option.

  • What are the check-in and check-out times at The Apurva Kempinski Bali?

    Standard check-in is usually in the afternoon and check-out is in the late morning. Please contact the concierge to confirm the arrangements for the day.

  • Can I do an early check-in?

    Early check-in is possible subject to availability and may incur additional charges depending on the time of arrival.

  • Does the hotel offer late check-out?

    Late check-out may be granted depending on the day's occupancy and may be charged extra beyond a certain time.

Rooms & Amenities

  • What types of rooms and suites are offered at The Apurva Kempinski Bali?

    The hotel offers several types of rooms, suites, and villas, some of which come with a private pool and ocean or garden views.

  • What amenities can be found in the room?

    The accommodations are equipped with air conditioning, private bathroom, minibar, safe, flat-screen television, and tea/coffee making facilities, in accordance with 5-star standards.

  • How many rooms does The Apurva Kempinski Bali have?

    The establishment has a total of approximately 475 rooms, suites, and villas spread across a vast terraced area.

  • Does the hotel have a swimming pool?

    The hotel features a large main pool as well as additional pools associated with certain room categories and areas of the resort.

  • Does the hotel have parking?

    On-site parking is available for guests, including parking options for private cars within the complex.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge in the rooms and common areas of the hotel for guests staying on-site.

Billing & Policies

  • What is the price for staying at Apurva Kempinski Bali?

    The price for a night varies depending on the season, room type, and offers, with prices falling within a high-end range for Bali.

  • How much is it to rent a villa for one night at The Apurva Kempinski Bali?

    The prices for villas per night depend on the category, presence of a private pool, and view, and are higher than standard rooms.

  • What is the price of The Apurva Kempinski Bali hotel?

    Hotel rates vary depending on the season, room type, length of stay, and ongoing promotions, with a premium positioning in Bali.

  • What is the star rating of The Apurva Kempinski Bali hotel?

    The Apurva Kempinski Bali is rated 5 stars, making it one of the luxury resorts in the Nusa Dua area.

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the rate booked (flexible or non-refundable) and the booking channel, with specific deadlines before arrival.

  • Are there any local taxes to pay?

    Taxes and service charges may be added to the room rate, in accordance with Indonesian regulations and local practices.

Included Services

  • Is Kempinski a luxury hotel in Nusa Dua?

    The Apurva Kempinski Bali is a luxury 5-star establishment, positioned in the high-end resort segment of Bali.

  • What are the customer reviews for The Apurva Kempinski Bali?

    Online reviews highlight the quality of the architecture, views, service, and breakfast, with very good overall ratings on major platforms.

  • What services are generally included in the room rate?

    Some offers include breakfast, access to pools and Wi-Fi, and even additional benefits for club rooms or suites.

Dining

  • What type of breakfast is offered?

    Breakfast is generally served in buffet style with a wide selection of Western and Asian dishes, sometimes complemented by à la carte options depending on the service location.

  • What are the usual breakfast options and hours at the hotel?

    The breakfast buffet offers a variety of Western, Asian, Japanese cuisines and more, with in-room service in the morning.

  • Is there a lounge or extended breakfast service for certain rooms?

    At least one restaurant in the hotel offers an extended breakfast in the club lounge until late morning or noon for certain categories of guests.

  • What types of restaurants are available at The Apurva Kempinski Bali?

    The hotel has several restaurants and bars, including fine dining options, Indonesian and international cuisine, as well as a bar with an ocean view.

  • How much is dinner at Apurva Kempinski Bali?

    The cost of dinner varies depending on the restaurant and the chosen menu, with the hotel's restaurants being in a price range above the local average.

  • Does the hotel offer vegetarian options or menus tailored to specific diets?

    The restaurants generally offer vegetarian options and some dishes can be adapted to dietary restrictions upon request.

Spa & Wellness

  • What types of treatments are offered at the spa of The Apurva Kempinski Bali?

    The hotel's spa offers massages, body treatments, facials, and rituals inspired by Indonesian traditions, in a luxurious setting.

  • Does the hotel have a gym or fitness centre?

    The resort has a gym equipped with cardio and weight training machines, accessible to hotel guests.

  • What wellness facilities are available on site?

    Pools and relaxation facilities, as well as the spa, allow guests to enjoy wellness experiences within the resort.

Activities & Leisure

  • What leisure activities can be enjoyed at The Apurva Kempinski Bali?

    The resort organises various leisure activities such as pools, accessible beach, and occasional entertainment, depending on the season and internal programme.

  • Does the hotel have direct access to the beach?

    The beach is located at the foot of the hotel grounds, with access from the resort and a beachfront area set up for guests.

  • Are there activities or programmes organised in the hotel during the day?

    Activities for children and families are regularly offered, particularly through the kids club and certain resort entertainment.

Family & Kids

  • Is the hotel suitable for family stays with children?

    The establishment is considered family-friendly, with pools, a secure environment, and services for children.

  • Is there a kids' club or facilities dedicated to younger guests?

    The hotel has facilities dedicated to children such as a kids' club and fun activities, depending on the season.

  • What accommodation options are recommended for a family at The Apurva Kempinski Bali?

    Family rooms or connecting configurations are offered, as well as villas suitable for family stays.

Pets

  • Are pets allowed at The Apurva Kempinski Bali?

    The Apurva Kempinski Bali generally does not accept pets, except for specific arrangements to be confirmed before booking.

  • Does the hotel offer specific services for pets?

    No standard pet sitting or walking services are offered, as the hotel is not designed to be pet-friendly.

  • Are assistance dogs allowed in the establishment?

    It is recommended to check in advance for any exceptions for assistance animals, which may be handled on a case-by-case basis.

Accessibility

  • Is the hotel equipped with elevators and ramps for easy movement?

    The resort has elevators and internal pathways connecting the different terraced levels.

  • Does The Apurva Kempinski Bali offer rooms suitable for guests with reduced mobility?

    Some rooms are designed to facilitate access, but the terraced layout may involve elevation changes. Contact the concierge to confirm the arrangements for the day.

  • Are the hotel's common areas easily accessible for wheelchair users?

    The main public areas, such as the lobby and some restaurants, are accessible by elevator or ramps, despite the sloping topography of the site.

Sustainability

  • Is there a particular architectural or cultural concept at The Apurva Kempinski Bali?

    The establishment features a design inspired by traditional Indonesian architecture and Balinese culture in its buildings and gardens.

  • Does The Apurva Kempinski Bali have a sustainable or eco-friendly approach?

    Environmental and social initiatives are generally implemented in luxury resorts in Bali, including water management and reduction of single-use plastics. Please contact the concierge to confirm the current practices.

The Concierge answers — The Apurva Kempinski Bali

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Denpasar airport and The Apurva Kempinski Bali?

    The concierge can organise private transfers by car or limousine between Ngurah Rai International Airport and the hotel, as well as personalised welcome services according to your needs.

  • How can a car with a driver be arranged to visit Bali from the hotel?

    The concierge can book cars with drivers for half-day or full-day excursions to explore Nusa Dua, Uluwatu, Ubud, or Seminyak, with a customised itinerary.

  • Can I ask the concierge to book a taxi or ride-hailing service from the hotel?

    The concierge can reserve reliable taxi or ride-hailing services for your outings in Nusa Dua, shopping centres, or external restaurants.

  • Is it possible to book a transfer for a group or large family from the hotel?

    The concierge can organise group transfers or minivan services for families and events, including child seats upon request.

Restaurant Reservations

  • How can a table be reserved in the fine dining restaurants of The Apurva Kempinski Bali?

    Reservations are made through the concierge, who can recommend the best fine dining restaurants in the hotel according to your preferences and check availability.

  • Can you recommend and book a seaside seafood restaurant in Bali?

    The concierge can suggest seafood restaurants in Jimbaran or renowned addresses in Seminyak and arrange round-trip transportation.

  • Is it possible to arrange a private romantic dinner within the hotel?

    The concierge can organise a private romantic dinner with a personalised menu, decoration, and ambient music in designated areas of the resort.

Spa Bookings

  • How can a treatment or massage be booked at the spa of The Apurva Kempinski Bali?

    Reservations are made with the concierge or the spa, which advises on the quietest time slots and signature treatments suited to your needs.

  • Can you arrange a couple's spa ritual for a special occasion?

    The concierge can coordinate couple's treatments, with a double room, romantic atmosphere, and possibly the addition of flowers or a bottle upon request.

  • Is it possible to book spa treatments for accompanied teenagers or children?

    The concierge can suggest suitable timings for families and check which treatments accept teenagers or children, according to the spa's policies.

Excursions & Cultural Visits

  • How to organise a cultural excursion to Uluwatu or Ubud from the hotel?

    The concierge can arrange private excursions to Uluwatu, Ubud, temples and rice fields, with a French or English-speaking guide upon request.

  • Can you help me plan a visit to temples and Balinese dance performances?

    The concierge can book temple visits, traditional dance performances, and local craft workshops, including tickets and transport.

  • Are there full-day excursions available from The Apurva Kempinski Bali?

    The concierge can recommend half-day or full-day excursions, tailored to your pace, combining nature, culture, and shopping.

Special Occasions

  • Can I request special room decorations for a birthday or honeymoon?

    The concierge can arrange room decorations, personalised cakes, bouquets, and surprises for birthdays or honeymoons.

  • Can you help me organise a marriage proposal within the hotel?

    The concierge can coordinate a marriage proposal with a romantic setup, photographer, and private dinner, according to your budget.

  • Is it possible to book a photographer for a photo session in the hotel gardens?

    The concierge can arrange professional photo sessions in the resort, with makeup and hairstyling available upon request.

Shopping & Luxury Services

  • Can the concierge advise me on luxury shopping and arrange transport?

    The concierge can recommend luxury boutiques and shopping centres in Nusa Dua and surrounding areas, and arrange transport and accompaniment if necessary.

  • Can you direct me to quality Balinese craft and design shops?

    The concierge can assist in finding craft workshops, galleries, and Balinese design shops for purchasing high-end souvenirs.

  • Is it possible to obtain tailor or luxury dry cleaning services during my stay?

    The concierge can assist with tailor services, high-end dry cleaning, or outfit rentals for events within the hotel.

Family Activities

  • How to enrol my children in the hotel’s kids club activities?

    The concierge can provide details about the kids club programme, schedules, and activities, and assist with enrolling the children.

  • Can you suggest family-friendly outings suitable for young children around Nusa Dua?

    The concierge can recommend family-friendly activities, such as water parks, gentle tours, and cultural experiences accessible to children.

  • Is it possible to book a babysitting service through the hotel?

    The concierge can arrange a babysitting service, subject to availability and advance notice, and explain the applicable rates.

Personalized Experiences

  • Can you organise a private Balinese cooking class during my stay?

    The concierge can organise private Balinese cooking classes, including a visit to a local market and preparation of typical dishes if offered by the hotel or its partners.

  • Is it possible to create a personalised wellness and discovery itinerary during the hotel stay?

    The concierge can create a tailored programme including sunrise yoga, spa treatments, excursions, and dinners, according to your interests.

  • Can you help organise exclusive experiences such as a beach dinner or a private cruise?

    The concierge can coordinate exclusive experiences such as a beach dinner, a private cruise, or a Balinese blessing ceremony, subject to availability.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits