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5★ · Aqaba

Kempinski Hotel Aqaba Red Sea

K. Hussein St., Aqaba, Jordanie, Aqaba

4.84.8/57,918 reviews · Google rating
  • On the Red Sea waterfront
  • Views of the Red Sea and mountains
  • Close to Aqaba’s beaches and attractions
  • Well suited to couples and families

Hotel 5-star in Aqaba, Jordan, 748 m from Aqaba Marine Reserve, featuring 24-hour concierge, bar and breakfast overlooking the Red Sea.

What defines Kempinski Hotel Aqaba Red Sea?

This five-star hotel sits on the Red Sea in Aqaba, with a setting shaped by the waterfront and the surrounding mountains.

It suits couples, families and business travellers alike, with modern facilities and attentive service.

Does Kempinski Hotel Aqaba Red Sea have several restaurants and bars?

Yes. The hotel has several dining venues, including restaurants, bars and a lounge, with international, Lebanese and grill options.

For breakfast, AM PM Restaurant is the dedicated venue. For drinks, you can choose the rooftop 700 Lounge, SandZ Bar or Nasma Pool Bar.

What can you reach on foot from Kempinski Hotel Aqaba Red Sea?

Several places can be reached on foot. Ayla is a 4-minute walk away, and Sharif Hussein bin Ali Mosque about 8 minutes away.

Aqaba Marine Reserve is around 9 minutes on foot. Aqaba’s Frankish Fortress can be reached in about 15 minutes.

A word from the Concierge

Kempinski Hotel Aqaba Red Sea through the Concierge's eyes

Kempinski Hotel Aqaba Red Sea is located in Aqaba, Jordan, by the Red Sea. This 5★ hotel from the Kempinski brand offers a luxurious setting. It is close to beaches and local attractions, perfect for travelers seeking relaxation and adventure.

What sets this hotel apart is its refined atmosphere and quality service. Guests often appreciate the stunning views of the Red Sea and surrounding mountains. The hotel is ideal for both couples and families, featuring modern facilities and attentive staff.

Before you go, it’s important to know that the hotel suits both couples and business travelers. The best time to visit Aqaba is between March and May when the weather is pleasant. Be sure to check available water activities to enrich your stay.

_My tip from the Concierge: remember to book your excursions in advance to fully enjoy the activities at sea._

Why choose Kempinski Hotel Aqaba Red Sea?

Kempinski Hotel Aqaba Red Sea is an exceptional address in Aqaba, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • On the Red Sea waterfront
  • Views of the Red Sea and mountains
  • Close to Aqaba’s beaches and attractions
  • Well suited to couples and families
  • Also suitable for business travellers

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Beach access
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast overlooking the Red Sea

    Beginning the day overlooking the Red Sea immediately sets the tone of the stay. This experience focuses on the morning light, the relative calm of the early hours and the sense of openness that defines Aqaba. It suits couples seeking a peaceful moment as well as families wishing to organise the day in a serene setting.

    Idéal au lever du jourIncluded in your stay
  • Red Sea day with hotel relaxation

    Designed for guests who wish to make the most of the waterfront, this day alternates time by the water, pauses in the shade and a return to the comfort of the hotel. The point is not to accumulate activities, but to experience Aqaba at its best rhythm, between swimming, rest and contemplation of the mountains framing the city.

    Signature balnéaireIncluded in your stay
  • Sunset stroll along the waterfront

    At the end of the day, as the heat softens, Aqaba reveals one of its most appealing moods. This experience invites guests to enjoy the transition from day to evening, with the sea changing colour and the mountains becoming more defined. A simple yet particularly fitting way to capture the local atmosphere.

    Included in your stay
  • Aqaba beaches and local highlights outing

    Thanks to the hotel’s location, it is easy to organise a flexible outing combining the waterfront with discovery of the city. This experience is intended for travellers who wish to see more of Aqaba without overloading their programme. It is especially well suited to families and first-time stays, when one wants to understand the destination more fully.

    Première découverteReservation required
  • Post-beach wellbeing interlude

    After a morning by the sea or in the sun, the most rewarding experience is often the simplest: returning to the calm of the hotel, slowing down and allowing the body to recover. This interlude highlights the comfort of the property, the coolness of the interiors and the pleasure of not rushing anything. A very fitting way to experience Aqaba without excess.

    Included in your stay
  • Business stay with a Red Sea pause

    For business travellers, the value of the address lies in its ability to combine efficiency with breathing space. Between meetings or at the end of a working day, the immediate proximity of the Red Sea changes the quality of the stay. This experience highlights a discreet form of comfort in which the landscape genuinely contributes to the balance of the trip.

    Business & leisureIncluded in your stay

Restaurants & bars

7 on-site dining venues.

  • 700 Lounge

    Lounge

    Highlights

    • International
    • Unlock new heights at our rooftop lounge with exclusive views of three neighbouring countries as you indulge in some delicious bites and sips.
    Practical information

    The concierge’s wordFor drinks and a few bites, head to 700 Lounge: its rooftop gives you a rare view of three neighboring countries, perfect at dusk.

  • Rehan Lebanese Cuisine

    Restaurant

    Highlights

    • Lebanese
    • An authentic Lebanese gastronomic experience bursting with fresh and rich flavours at the pearl of Aqaba.
    Practical information

    The concierge’s wordFor an authentic Lebanese interlude in Aqaba, book Rehan: fresh, generous flavors, perfect when you want a dinner with real character.

  • Olea - The Grill

    Restaurant

    Highlights

    • Modern
    • Bring your appetite as we light the grills and prepare the finest selection of meat cuts in a casual sharing dining experience.
    Practical information

    The concierge’s wordAt Olea - The Grill, come hungry: this modern spot is best enjoyed over fine cuts of meat made for sharing.

  • Crust

    Restaurant

    Highlights

    • International
    • Relish in the mouth-watering flavours of our selection of international dishes, including freshly prepared salads, oven-baked pizza and pasta.
    Practical information

    The concierge’s wordAt Crust, go for an international plate you can’t miss with: fresh salads, oven-baked pizza, or pasta, depending on your mood.

  • SandZ Bar

    Bar

    Highlights

    • International
    • Bask in the beauty of the Red Sea views as you enjoy a refreshing beachside drink at our very own SandZ Bar.
    Practical information

    The concierge’s wordFor a drink with your feet almost in the sand, head to SandZ Bar and simply enjoy the Red Sea view.

  • Nasma Pool Bar

    Bar

    Highlights

    • International
    • Enjoy a refreshing sip of your favourite beverages and cocktails as you cool down at our sensational pool bar.
    Practical information

    The concierge’s wordAt Nasma Pool Bar, settle in by the pool and order your favourite cocktail or drink for a refreshingly well-judged break.

  • AM PM Restaurant

    Restaurant

    Highlights

    • International
    • European luxury meets local flair by the shores of the Red Sea with our delicious breakfast buffet at AM PM restaurant.
    Practical information

    The concierge’s wordTo start the day well, head to AM PM Restaurant: its breakfast buffet blends European elegance with local flair by the Red Sea.

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

Easy cancellation

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: K. Hussein St., Aqaba, Jordanie

View on the map

Official website

Google listing

Guest reviews

4.8 / 5 · 7,918 reviews

4/5Sarah W

Very nice location, right on the beach! The hotel lobby is big and beautiful, the rooms are comfortable, but a little dated. Our bathroom had a large black spot on the ceiling. The staff were all friendly and helpful…

5/5majed shahout

We had a wonderful stay. Everything was great. Abdelrahman from the bar pool was amazing and provided us with great high quality cocktails. Abdallah from the pool helped me a lot also when I lost an item in the pool…

5/5Nagham Bekai

The Spa kempenski red sea is amazing !!! My husband and I had the most relaxing and thoughtful massage ever. Nina was very welcoming and helpful in choosing what massage is best for us. Aileen and Lelit were amazing…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 10 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • AylaHistoric place

    292 m · 4 min walk

    Historical site a four-minute walk away, providing insight into the cultural heritage of the area.

    Practical information

    The concierge’s wordAyla, a 4-minute walk away, makes an easy cultural pause if you’d like a glimpse of the region’s heritage between quieter moments.

  • Mosquée Sharif Hussein bin AliMosque

    700 m · 8 min walk

    Mosque an eight-minute walk away, an important place of worship for the local community.

    Practical information

    The concierge’s wordAn 8-minute walk away, Sharif Hussein bin Ali Mosque offers a peaceful pause to experience a place of worship important to local life.

  • Aqaba Marine ReserveTourist attraction

    748 m · 9 min walk

    Marine reserve a nine-minute walk away, featuring rich underwater landscapes and marine biodiversity.

    Practical information

    The concierge’s wordA 9-minute walk away, Aqaba Marine Reserve offers a nature break if you're in the mood for underwater scenery and marine biodiversity.

  • King Hussein Bin Talal MosqueMosque

    981 m · 12 min walk

    Mosque located 981 meters away, an important place of worship for the local community.

    Practical information

    The concierge’s wordFor a peaceful break in Aqaba, this mosque offers a glimpse into the role of worship in local life.

  • Forteresse franque d'AqabaHistoric place

    1.2 km · 15 min walk

    Aqaba Crusader Fortress, a historical castle to visit, showcasing medieval architecture.

    Practical information

    The concierge’s wordFor a historical break in Aqaba, Aqaba’s Frankish Fortress offers a simple glimpse into medieval architecture and the city’s past.

  • Ayla Oasis | Resort Hotel | AqabaTourist attraction

    1.5 km · 18 min walk

    Ayla Oasis, a resort hotel 1.5 km away, features leisure and relaxation facilities.

    Practical information

    The concierge’s wordFor a relaxing break in Aqaba, Ayla Oasis works well for a few hours of leisure in a resort setting.

  • Kalouti and Disi MosqueMosque

    2.9 km · 5 min by car

    Mosque to visit, providing insight into local religious architecture.

    Practical information

    The concierge’s wordFor a peaceful break in Aqaba, Kalouti and Disi Mosque offers a lovely glimpse of local religious architecture.

  • Aqaba Special Economic Zone AuthorityTourist attraction

    3.7 km · 6 min by car

    Tourist attraction located 3.7 km away, providing information about the Aqaba Special Economic Zone.

    Practical information

    The concierge’s wordIf you want a better sense of Aqaba and its special economic zone, stop by for an informative break during your stay.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • The Royal Yacht Club of JordanMarina

    424 m · 5 min walk

    Marina five minutes' walk away, providing facilities for yachts and water activities.

    Practical information

    The concierge’s wordA 5-minute walk away, The Royal Yacht Club of Jordan marina is ideal for a waterside break or for arranging a nautical activity.

  • Princess Salma ParkPark

    865 m · 10 min walk

    Park located 865 meters away, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break in Aqaba, Princess Salma Park offers a simple setting to unwind and enjoy a peaceful moment.

  • Arab Revolt PlazaSquare

    1.2 km · 14 min walk

    Public square 1201 meters away, providing an open space for events and gatherings.

    Practical information

    The concierge’s wordIf you're after an open-air break, Arab Revolt Plaza offers an open space well suited to events and gatherings.

  • ميناء العقبة القديمMarina

    2.2 km · 4 min by car

    Marina providing facilities for boats and water activities.

    Practical information

    The concierge’s wordFor a waterside break in Aqaba, this marina works well for a quiet moment or time out on the water.

  • Aqua Pan water sportsMarina

    4.1 km · 7 min by car

    Aqua Pan water sports, offering various water activities at the marina.

    Practical information

    The concierge’s wordIf you’re in the mood for an active break in Aqaba, Aqua Pan water sports is an easy option for enjoying water activities at the marina.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • Ice MallShopping mall

    3.9 km · 7 min by car

    Shopping mall in Aqaba, featuring a variety of shops and services.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at the Kempinski Hotel Aqaba Red Sea?

    Standard check-in begins at 15:00 and check-out must be completed before 12:00, according to information provided by the hotel and major booking sites.

  • Can I check in early?

    Early arrival is possible subject to room availability upon arrival and may incur an additional charge depending on the time of arrival.

  • Is late check-out possible at the Kempinski Hotel Aqaba Red Sea?

    Late check-out may be offered upon request depending on availability on the day and may be charged according to the additional duration.

  • How does check-in work for night or very early morning arrivals?

    Contact the concierge to confirm the arrangements for the day.

  • Does the hotel have parking?

    The hotel has private parking with valet service, generally included for guests, according to information from major booking sites.

  • Are transfers to the airport offered?

    Transfers to the airport are offered for an additional fee via the hotel or concierge, in the form of a shuttle service or private car depending on demand.

Location & Access

  • Where is the Kempinski Hotel Aqaba Red Sea located in Aqaba?

    The Kempinski Hotel Aqaba Red Sea is located directly by the sea, approximately 850 metres from the centre of Aqaba, in the city's beach district.

  • Is the Kempinski Hotel a luxury hotel?

    The Kempinski Hotel Aqaba Red Sea is a five-star luxury hotel by the sea, with a private beach, full spa, several restaurants, and high-end services.

  • What is the distance between the hotel and the airport?

    The journey between the hotel and King Hussein International Airport is approximately 9 to 10 km, or about 10 to 15 minutes by car depending on traffic.

  • How far is the hotel from Aqaba city centre and shops?

    Kempinski Hotel Aqaba Red Sea is located about 2,800 feet, or less than 1 km, from Aqaba city centre and its main shops.

  • Does the hotel offer a regular shuttle service to the airport or city centre?

    Contact the concierge to confirm the arrangements for the day.

Rooms & Amenities

  • What amenities are found in the rooms at the Kempinski Hotel Aqaba Red Sea?

    The rooms feature air conditioning, private bathroom, television, minibar, coffee machine, private balcony, soundproofing, choice of pillows, and quality linen.

  • Do the rooms have a balcony or terrace with a sea view?

    All rooms and suites offer a balcony or terrace with views of the Red Sea or the city, depending on the category booked.

  • What types of rooms and suites are available at the Kempinski Hotel Aqaba Red Sea?

    Various categories of rooms are offered, including twin rooms, triple rooms, and suites, suitable for couples, families, and business travellers.

  • Are there connecting rooms or rooms suitable for large families?

    Please contact the concierge to confirm the arrangements for the day.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge throughout the hotel, including in the rooms and common areas, according to major booking sites.

  • What services are included in the room rate at the Kempinski Hotel Aqaba Red Sea?

    The hotel offers access to the private beach, outdoor pools, fitness centre, and basic facilities at no additional cost to guests.

  • What concierge and room services are offered during the stay?

    A 24-hour room service, a reception open day and night, concierge service, currency exchange, and babysitting service are available.

  • Does the room rate include access to the spa or certain activities?

    Please contact the concierge to confirm the arrangements for the day.

Dining

  • What type of breakfast is offered?

    The breakfast offered is generally a buffet and continental style, served in the main restaurant, with a high rating in customer reviews.

  • What restaurants are available at the Kempinski Hotel Aqaba Red Sea?

    The hotel has several restaurants, including CRUST, AM/PM, OLEA – The Grill, and Rehan Lebanese Cuisine, offering international cuisine, grill, and Lebanese and Mediterranean specialities.

  • Is there a bar or drink service by the pool or beach?

    A bar and pool bars are available, offering cocktails, soft drinks and snacks, with service by the pool and on the beach.

  • Can the hotel provide menus tailored to specific diets or food allergies?

    Contact the concierge to confirm the arrangements for the day.

Spa & Wellness

  • What spa and wellness facilities are offered at the Kempinski Hotel Aqaba Red Sea?

    The hotel features a full spa with sauna, hammam, jacuzzi, massages, body and facial treatments, as well as a fitness centre.

  • Can massages and personalised treatments be booked at the spa?

    Various massages and treatments are available, by reservation, in dedicated treatment rooms at the hotel spa.

  • Does the hotel have a gym or fitness centre?

    A well-equipped gym is accessible to guests, with cardio and weight machines, generally included in the stay.

  • Are wellness programmes or spa packages available for multiple days?

    Contact the concierge to confirm the arrangements for the day.

Activities & Leisure

  • Does the hotel have a swimming pool?

    Yes, the hotel has at least one outdoor swimming pool, with a relaxation area and views of the Red Sea, accessible to guests.

  • Is the hotel located by the sea and does it have a private beach?

    The hotel offers a private sandy beach with sun loungers, cabanas, water activities and direct access to the Red Sea.

  • What activities and leisure options are available at the Kempinski Hotel Aqaba Red Sea and in its surroundings?

    Activities such as snorkeling, diving, canoeing, mini-golf, windsurfing, movie nights and evening entertainment are offered or organised through the hotel.

  • Does the hotel offer organised excursions to Petra, Wadi Rum or the Dead Sea?

    Contact the concierge to confirm the arrangements for the day.

Family & Kids

  • Is the Kempinski Hotel Aqaba Red Sea recommended for a family stay with children?

    The hotel is well-suited for families, with family-friendly rooms, a calm beach, a pool, a kids' club, and babysitting services available on request.

  • What facilities and activities are available for children at the hotel?

    A kids' club and a playroom are offered, with supervised activities for children, in addition to leisure options on the beach and around the pools.

  • Does the hotel offer a childcare or babysitting service?

    Babysitting services are available for an additional fee, upon request and depending on availability, for families wishing for some free time.

Pets

  • Are pets allowed at the Kempinski Hotel Aqaba Red Sea?

    Pets are accepted at the Kempinski Hotel Aqaba Red Sea under certain conditions, as the hotel is listed as pet-friendly on several booking sites.

  • Are there size or number restrictions for pets at the hotel?

    Contact the concierge to confirm the current policies.

  • Are specific services for pets (bowls, beds, walking) offered at the Kempinski Hotel Aqaba Red Sea?

    Contact the concierge to confirm the current policies.

Accessibility

  • Does the hotel have rooms suitable for guests with reduced mobility?

    Contact the concierge to confirm the current policies.

  • Are the common areas, restaurants, and beach access wheelchair accessible?

    Contact the concierge to confirm the current policies.

  • Does the hotel offer special assistance for elderly or disabled guests?

    Contact the concierge to confirm the current policies.

Billing & Policies

  • What is the hotel's cancellation policy?

    The cancellation policy varies depending on the rate type and booking site; some offers are non-refundable, while others allow free cancellation up to a certain date.

  • What is the average price level for a night at the Kempinski Hotel Aqaba Red Sea?

    The rates at the Kempinski Hotel Aqaba Red Sea are in the high average range for Aqaba, with variations depending on the season, room type, and booking platform.

  • What payment methods are accepted at the hotel for settling the stay?

    Commonly accepted payment methods include international credit cards and sometimes local cash; specific details may vary depending on the booking channel.

  • Are there additional charges for parking, the spa, or certain activities?

    Contact the concierge to confirm the terms for the day.

  • Are there any local taxes to be paid?

    Local taxes may apply to the stay in Jordan; it is advisable to check the exact amounts at the time of booking or at reception.

Sustainability

  • Does the Kempinski Hotel Aqaba Red Sea have a sustainability or eco-responsibility policy?

    Kempinski Hotel Aqaba Red Sea promotes a sustainability approach, with responsible management of water and energy, and ecological initiatives mentioned on certain sites.

  • Are waste reduction practices, such as sorting or limiting plastics, implemented in the hotel?

    Contact the concierge to confirm the terms for the day.

  • Does the establishment participate in local coastal or Red Sea protection programmes?

    Contact the concierge to confirm the terms for the day.

The Concierge answers — Kempinski Hotel Aqaba Red Sea

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between King Hussein International Airport and the Kempinski Hotel Aqaba Red Sea?

    The concierge can organise a private transfer by car or van between King Hussein International Airport and the hotel, as well as to Petra, Wadi Rum or Amman, with an English-speaking driver.

  • Is it possible to book a driver or taxi for my travels in Aqaba from the hotel?

    The concierge can book a taxi or a vehicle with a driver for city trips, to the port, the Israeli border, or the shopping centres in Aqaba.

  • Can you organise a day trip to Petra from the Kempinski Hotel Aqaba Red Sea?

    Excursions to Petra can be organised in a private vehicle or small group, with schedules adapted for departure and return from the Kempinski Hotel Aqaba Red Sea.

  • Can the concierge arrange transport to the Wadi Rum desert from the hotel?

    The concierge can coordinate transfers to Wadi Rum with a local 4x4 and pick-up at the hotel, one way or round trip, depending on your schedule.

  • Can you help me arrange a transfer from the hotel to the Eilat border?

    It is recommended to request a car with a driver from the concierge for transfers to the Israeli border, taking into account the formalities and crossing times.

Restaurant Reservations

  • Can you book a table in one of the restaurants at the Kempinski Hotel Aqaba Red Sea for dinner?

    Reservations are made through the concierge for the restaurants CRUST, AM/PM, OLEA – The Grill, and Rehan Lebanese Cuisine, including for the best tables on the sea view terrace.

  • Can the concierge recommend and book a good seafood restaurant in Aqaba?

    The concierge can recommend and book seafood or Jordanian cuisine restaurants in Aqaba, considering your budget and the distance from the hotel.

  • Can you organise a private romantic dinner on the beach of the Kempinski Hotel Aqaba Red Sea?

    It is possible to request the concierge to organise a private romantic dinner on the beach or on the terrace, with a personalised menu and decoration.

  • Is it possible to book dinner for a large group or a large family at the hotel restaurant?

    Reservations are made via the concierge for tables suitable for groups or large families, with pre-set menus if necessary.

Spa Bookings

  • Can you book a treatment or massage at the spa of the Kempinski Hotel Aqaba Red Sea?

    Reservations are made through the concierge or the spa for massages, body treatments, sauna, hammam, and jacuzzi, depending on the available slots.

  • Is it possible to create a personalised wellness programme at the spa during my stay?

    The concierge can assist in organising a multi-day wellness programme, combining spa treatments, beach time, and light activities according to your preferences.

  • Can you organise couple's spa treatments at the Kempinski Hotel Aqaba Red Sea?

    It is recommended to contact the concierge to plan couple's treatments, with an appropriate treatment room and coordinated timings.

Excursions & Cultural Visits

  • Can you organise a guided tour of the city of Aqaba departing from the hotel?

    The concierge can arrange guided tours of Aqaba, including the fort, archaeological museum, port, and historic city centre.

  • Can the concierge organise a combined Petra and Wadi Rum tour from the hotel?

    Excursions combining Wadi Rum and Petra over one or more days can be planned by the concierge with a guide and private transport.

  • Is it possible to book a private boat or yacht trip on the Red Sea from the Kempinski?

    The concierge can book private boat or yacht trips on the Red Sea, including snorkelling and possibly meals on board.

  • Can you help me book a diving or snorkelling trip from the hotel beach?

    Reservations are made through the concierge for diving or snorkelling excursions with partner centres close to the hotel.

Special Occasions

  • Can you organise a birthday surprise during my stay at the Kempinski Hotel Aqaba Red Sea?

    The concierge can arrange a birthday surprise in the room or at the restaurant, including a cake, decorations, and a personalised message.

  • Can the concierge prepare a romantic room for a honeymoon or a marriage proposal?

    It is possible to request a romantic room decoration, including rose petals, a bottle of wine or champagne, through the concierge.

  • Is it possible to organise a small reception or private ceremony at the hotel?

    The concierge can assist in organising a small private ceremony or reception on the beach or in a hall, depending on the number of guests and budget.

Shopping & Luxury Services

  • Can you recommend luxury boutiques or shopping centres near the Kempinski Hotel Aqaba Red Sea?

    The concierge can indicate the best luxury boutiques, jewellery stores, and shopping centres in Aqaba, as well as offer a car service for shopping.

  • Can the concierge organise a personalised shopping companion in the city?

    A personal shopper service or shopping companion in the city can be coordinated by the concierge upon prior request.

Family Activities

  • Can you provide me with information and register my children at the hotel’s kids’ club?

    It is recommended to contact the concierge to learn about the kids’ club programme, timings, and activities suitable for different ages.

  • Is it possible to schedule specific activities for my family during our stay?

    The concierge can organise family activities such as mini-golf, boat trips, easy snorkelling, and child-friendly movie nights.

Personalized Experiences

  • Can you help me plan a personalised itinerary in Jordan starting from the Kempinski Hotel Aqaba Red Sea?

    The concierge can create a customised itinerary in Jordan, including Aqaba, Petra, Wadi Rum, and the Dead Sea, with coordinated accommodations and transport.

  • Can the concierge organise a private photo session within the hotel and on the beach?

    It is possible to request a professional photo session at the hotel and on the beach, organised by the concierge with a local photographer.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits