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5★ · Dubai

Kempinski Central Avenue Dubai

Sheikh Mohammed bin Rashid Blvd - Burj Khalifa - Downtown Dubai - Dubai - Émirats arabes unis, Dubai

4.84.8/515,274 reviews · Google rating
  • In the heart of Dubai
  • Close to major attractions
  • Contemporary design
  • Elegant, modern setting

Hotel 5-star in Dubai, United Arab Emirates, in the heart of Dubai, featuring personalised service, contemporary design and a modern setting.

Is Kempinski Central Avenue Dubai connected to Dubai Mall?

The hotel is very well placed for a stay focused on Downtown Dubai and the main nearby attractions.

For the exact access route to Dubai Mall, the simplest option is to confirm arrangements with the concierge before arrival.

What should you know about Kempinski Central Avenue Dubai hotel before booking?

It is a five-star hotel in the heart of Dubai, suited to both leisure and business stays.

The property focuses on contemporary style, personalised service and a 24-hour concierge, with restaurant, bar and breakfast available on site.

What can you reach on foot from Kempinski Central Avenue Dubai?

Several major landmarks are within walking distance, including Dubai Aquarium & Underwater Zoo, At The Top at Burj Khalifa and Burj Khalifa itself.

Dubai Fountain and Dubai Opera are also easy to reach, which makes planning days without a car much simpler.

A word from the Concierge

Kempinski Central Avenue Dubai through the Concierge's eyes

Kempinski Central Avenue Dubai is located in the heart of Dubai, United Arab Emirates. This 5★ hotel from the Kempinski brand offers an elegant and modern setting. It is close to several major attractions, making it an ideal choice for both business and leisure travelers. The overall atmosphere reflects luxury and comfort, with a focus on personalized service.

What sets this hotel apart is its commitment to excellence. As a Kempinski establishment, it has a strong reputation for premium service. Guests appreciate the contemporary design and well-thought-out facilities, creating a welcoming environment. The combination of traditional hospitality and modern amenities contributes to a memorable experience.

Before planning your stay, know that this hotel suits both couples and business travelers. Its proximity to business centers and tourist attractions makes it ideal for various types of trips. The best time to visit Dubai is in winter when temperatures are more pleasant.

_My tip from the Concierge:_ consider booking in advance to take advantage of the best deals, especially during peak season.

Why choose Kempinski Central Avenue Dubai?

Kempinski Central Avenue Dubai is an exceptional address in Dubai, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • In the heart of Dubai
  • Close to major attractions
  • Contemporary design
  • Elegant, modern setting
  • Personalised service

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast in the heart of Dubai

    Starting the day in a centrally located hotel immediately changes one’s experience of the city. This experience focuses on an unhurried morning, attentive service and the comfort of a first meal before heading towards Dubai’s major landmarks. Ideal for short breaks as well as business stays, it allows guests to enter the rhythm of the destination with calm and clarity.

    Idéal premier matinIncluded in your stay
  • Personalised concierge itinerary

    With the benefit of a 24-hour concierge, guests can shape a tailored programme according to the length of stay, personal interests and preferred pace. The aim is not to accumulate stops, but to organise the discovery of Dubai intelligently: major attractions, well-timed pauses, useful reservations and practical advice adapted to each traveller’s profile.

    Sur mesureReservation required
  • Seamless business stopover

    Designed for business travellers, this experience highlights what the hotel does best: simplifying a stay. Late arrival, early departure, wake-up service, laundry, daily housekeeping and continuous assistance help maintain an efficient rhythm without sacrificing comfort. It is a distinctly contemporary way of experiencing Dubai, where hospitality supports performance without ever feeling intrusive.

    BusinessIncluded in your stay
  • Shopping day, calm return

    The hotel’s central location lends itself especially well to a day devoted to the city’s major shopping addresses, followed by a return to a calmer setting. This experience plays on the contrast between Dubai’s energy and the comfort of a contemporary hotel where guests recover a sense of rhythm, service and serenity. A simple yet highly effective way to enjoy the destination without unnecessary fatigue.

    Included in your stay
  • Urban stay for two

    For couples, the appeal of Kempinski Central Avenue Dubai lies in its ability to combine accessibility, elegance and flexibility. Guests may plan a highly active day, return to get ready at leisure, then head out again for an evening in the city, or simply remain within the hotel’s more composed atmosphere. This experience highlights a discreet form of luxury: a stay that is easy to live, well located and well served.

    En duoIncluded in your stay
  • Soft landing and smooth departure

    In an international destination such as Dubai, flight schedules often create awkward waiting periods. Thanks to the 24-hour front desk, luggage storage and the support of the teams, the hotel helps turn these transition moments into useful and calm intervals. It is especially valuable for making the most of the city until the very last moment without complicating logistics.

    Confort voyageReservation required

Restaurants & bars

5 on-site dining venues, including 1 Michelin star.

  • nai

    Restaurant

    Highlights

    • Middle Eastern
    • Savour modern Middle Eastern cuisine in the heart of Dubai at Nai, where culinary delights meet panoramic views of iconic landmarks.
    Practical information

    The concierge’s wordFor dinner in the heart of Dubai, book nai: its modern Middle Eastern cuisine is even better enjoyed with panoramic views of iconic landmarks.

  • CEZ

    Restaurant

    Highlights

    • International
    • Experience a fusion of Asian and Mediterranean flavours with wholesome international cuisine in a nature-inspired setting.
    Practical information

    The concierge’s wordAt CEZ, settle in for a nature-inspired break with international cuisine deftly blending Asian and Mediterranean influences.

  • Amber Lounge

    Lounge

    Highlights

    • International
    • Unwind here for business lunches or post-shopping breaks.
    Practical information

    The concierge’s wordFor a business lunch or a post-shopping break, Amber Lounge is an easy international spot to settle into without overthinking it.

  • Zenon

    Restaurant

    Highlights

    • Mediterranean, Asian
    • Indulge in divine dining at Zenon, a fusion of Mediterranean delights and exotic Asian influences, enhanced by immersive AI entertainment.
    Practical information

    The concierge’s wordTry Zenon if you’re after a Mediterranean dinner with Asian touches, in an immersive setting shaped by thoughtfully curated AI entertainment.

  • Sra Bua by Kiin Kiin

    1 Michelin star

    Restaurant

    Chef: Henrik Yde-Andersen
    Chef: Henrik Yde-Andersen

    Highlights

    • Thai and European
    • This menu starts with street-food style appetisers, then moves on to dishes inspired by Thai and European flavours together.
    Practical information

    The concierge’s wordFor something different, book Sra Bua by Kiin Kiin: Henrik Yde-Andersen crafts a journey from street-food bites to Thai-European flavors.

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

Cancellation and prepayment policies vary according to accommodation type.

Pets

Pets are not allowed.

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Sheikh Mohammed bin Rashid Blvd - Burj Khalifa - Downtown Dubai - Dubai - Émirats arabes unis

View on the map

Official website

Google listing

Guest reviews

4.8 / 5 · 15,274 reviews

5/5KASHIF RAJA

"Ahmed and Bashar, thank you for the amazing stay! The welcome was warm and the service was top-notch; everything was excellent, from the cleanliness to the delicious food. We wish you continued success! Your hotel is…

5/5abdul sami

Ahmed ragab and Bashar. Your service was beyond description, a truly commendable experience. Your welcome was warm, and smiles never left your faces. Everything was excellent, from the delicious food to the…

5/5Johanna B

My stay at the hotel has been exceptional from check-in until now, and I am still thoroughly enjoying the experience. The service has been seamless, professional, and genuinely warm throughout. Ayman at reception made…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 7 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Dubai Aquarium & Underwater ZooAquarium

    280 m · 3 min walk

    Aquarium three minutes' walk away, showcasing a variety of marine species in an immersive environment.

    Practical information

    The concierge’s wordA 3-minute walk away, an immersive break among marine species, ideal if you're after an easy, cool outing between appointments.

  • At The Top, Burj KhalifaObservation deck

    303 m · 4 min walk

    Observation deck a four-minute walk away, providing panoramic views of the city from the top of the Burj Khalifa.

    Practical information

    The concierge’s wordA 4-minute walk away, a lovely break when you feel like rising above it all and taking in Dubai in one sweeping view.

  • Burj KhalifaTourist attraction

    422 m · 5 min walk

    Burj Khalifa, a famous skyscraper, is a five-minute walk away and serves as an iconic landmark in Dubai.

    Practical information

    The concierge’s wordA 5-minute walk away, Burj Khalifa is an ideal stop if you want to slip in one of Dubai’s defining landmarks between appointments.

  • Fontaine de DubaïTourist attraction

    566 m · 7 min walk

    Dubai Fountain, an eight-minute walk away, known for its water and light shows synchronized with music.

    Practical information

    The concierge’s wordA 7-minute walk away, the Dubai Fountain makes for a pleasant evening break, especially if you enjoy water and light shows set to music.

  • Dubai OperaOpera house

    726 m · 9 min walk

    Opera house a nine-minute walk away, offering a variety of performances and cultural events.

    Practical information

    The concierge’s wordFor an easy cultural evening, head to Dubai Opera, a 9-minute walk away, ideal if you feel like a show after the day.

  • Sky Views ObservatoryObservation deck

    759 m · 9 min walk

    Sky Views Observatory a nine-minute walk away, providing a panoramic view of the city of Dubai.

    Practical information

    The concierge’s wordFor a panoramic break over Dubai, head to Sky Views Observatory, a 9-minute walk away, especially if you're in the mood to rise above it all.

  • The Green Planet DubaiZoo

    1.8 km · 3 min by car

    Zoo 1.8 km away, providing an immersive experience in a tropical ecosystem.

    Practical information

    The concierge’s wordThe Green Planet Dubai is an immersive tropical-ecosystem escape, ideal if you're craving greenery and a change of scene in the city.

  • Musée du FuturMuseum

    2.2 km · 4 min by car

    Museum 2.2 km away, dedicated to exploring future innovations and technologies.

    Practical information

    The concierge’s wordIdeal for an inspiring break if you feel like exploring innovations and future technologies during your stay in Dubai.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Burj ParkPark

    718 m · 9 min walk

    Park a nine-minute walk away, providing a green space to relax and enjoy nature in an urban setting.

    Practical information

    The concierge’s wordBurj Park, a 9-minute walk away, is ideal for a green break between appointments or a quiet moment in the city.

  • Al Safa ParkPark

    3.5 km · 6 min by car

    Park 3.5 km away, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break away from the city's pace, head to Al Safa Park when you feel like unwinding and enjoying nature.

  • Zabeel ParkPark

    4.4 km · 8 min by car

    Zabeel Park, an urban park featuring green spaces and facilities for recreation.

    Practical information

    The concierge’s wordFor a green break in Dubai, Zabeel Park is well suited to a relaxed stroll or some outdoor leisure time.

  • Lazy CatPark

    4.4 km · 8 min by car

    Restaurant 4.4 km away, providing a dining experience in a pleasant setting.

    Practical information

    The concierge’s wordLazy Cat is a pleasant option if you're looking for a restaurant in a park setting, ideal for a quiet meal.

  • Al Hudaiba Community Facility-2Park

    4.6 km · 8 min by car

    Government office located in a park, providing administrative services to the community.

    Practical information

    The concierge’s wordHandy if you want to fit an administrative errand into a green break, in the calm of a park in Dubai.

Places to visit nearby

The sights, landmarks and walks I recommend around Kempinski Central Avenue Dubai — each place has its own detailed guide.

Around the hotel

Our full Dubai guide

Dubai pairs statement architecture, high luxury, desert culture and a distinctly international way of life.

Read the Dubai guide

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Kempinski Central Avenue Dubai?

    Check-in is generally possible from 3:00 PM and check-out until 12:00 PM, depending on booking conditions and room availability.

  • Can I check in early?

    Early check-in is sometimes possible depending on availability upon arrival; fees may apply based on your rate. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer late check-out and under what conditions?

    Late check-out may be granted subject to availability and possibly additional fees, to be requested at the reception on the same day.

  • What documents are required for check-in at Kempinski Central Avenue Dubai?

    Check-in generally requires a valid form of identification and a credit card to guarantee any extras, in accordance with the hotel’s policies.

  • Are airport transfers offered?

    Transfers can be arranged upon request, in a private vehicle, through the concierge or booking service.

Rooms & Amenities

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge throughout the hotel, including rooms and common areas.

  • What types of rooms are offered at Kempinski Central Avenue Dubai?

    The hotel offers various types of rooms and suites, including suites, double rooms with two beds, and quadruple rooms according to needs.

  • What are the main features of the rooms at Kempinski Central Avenue Dubai hotel?

    The rooms feature large floor-to-ceiling windows offering views of the city and are equipped with modern comforts for a luxury urban stay.

  • Does the hotel offer rooms suitable for people with reduced mobility?

    Some rooms and common areas are designed to be accessible for people with reduced mobility, with suitable facilities.

Spa & Wellness

  • Does the hotel have a pool?

    The hotel has a pool, accessible to guests of the establishment for relaxation or swimming.

  • What services are available at the spa of Kempinski Central Avenue Dubai?

    The hotel’s spa offers body and facial treatments, manicure, pedicure, hair treatments, and a relaxation area.

  • Is there a gym or fitness centre in the hotel?

    A fitness centre with modern equipment is available for guests, along with a sauna and spa facilities.

  • Is access to the spa and wellness facilities included in the stay?

    The spa and wellness facilities are accessible to guests, but some treatments and services are offered at an additional cost depending on the chosen service.

Location & Access

  • Does the hotel have parking?

    Yes, the hotel has parking available on-site, and parking may be free for guests, depending on the booking conditions.

  • Is Kempinski Central Avenue connected to Dubai Mall?

    The hotel is directly adjacent to Dubai Mall, allowing immediate access to the shopping centre without transport.

  • Where is Kempinski Central Avenue Dubai hotel located in Dubai?

    The establishment is located in Downtown Dubai, at 71 Financial Center Road, Sheikh Mohammed Bin Rashed Boulevard, in the heart of the Burj Khalifa area.

  • What is the distance between the hotel and the airport?

    The hotel is approximately 15 minutes by car from Dubai International Airport, depending on traffic.

Included Services

  • What are the general reviews of Kempinski Central Avenue Dubai hotel?

    Guests particularly appreciate the cleanliness, attentive service, city views, and direct access to Dubai Mall, contributing to positive overall reviews.

  • What services are included in the room rate?

    Wi-Fi, parking, and access to the basic hotel facilities are generally included in the stay, depending on the type of rate booked.

  • Does the hotel offer a concierge service for guests?

    A concierge service is available to assist with reservations, activities, transportation, and special requests during the stay.

  • Does Kempinski Central Avenue Dubai offer services for business travellers?

    The hotel has a business centre and meeting rooms for business travellers, with event spaces that can accommodate large groups.

Dining

  • What type of breakfast is offered?

    Breakfast can be served in a buffet style with continental, vegetarian, halal, and other options, highly rated by guests.

  • How many restaurants are available at Kempinski Central Avenue Dubai and what are they?

    The hotel has at least two dining venues, including the Nai restaurant and the Amber Lounge, offering international cuisine and a lounge atmosphere.

  • Is breakfast included in the room rate?

    Breakfast is sometimes included in certain rates, such as packages with full breakfast, depending on the booking conditions.

  • Are there many restaurants within walking distance from Kempinski Central Avenue Dubai?

    Several dining options are directly accessible in the Dubai Mall adjacent to the hotel, offering a wide variety of international cuisines.

Family & Kids

  • Is Kempinski Central Avenue Dubai suitable for family stays?

    The hotel offers a kids' club, family activities, and a swimming pool, making it a popular choice for families.

  • What activities are offered for children in the hotel?

    A kids' club is available with activities and supervision for younger guests, according to the current schedules and programmes.

  • Does the hotel offer rooms suitable for large families?

    Family rooms, including quadruple configurations, are available, as well as suites that can accommodate multiple guests.

  • Can a baby cot or children's equipment be requested at Kempinski Central Avenue Dubai?

    Baby cots or options for young children may be available upon prior request, depending on the capacity of the reserved room.

Pets

  • Are pets allowed at Kempinski Central Avenue Dubai?

    Pets are generally not permitted in the establishment, which is not pet-friendly.

  • Are there special services for pets at the hotel?

    The hotel does not offer dedicated services for pets, such as pet sitting or specific amenities, in line with its no-pet policy.

  • Is it possible to stay with a dog or cat at the Kempinski Central Avenue Dubai hotel?

    Due to the hotel's policy, it is recommended not to plan a stay with a pet at the Kempinski Central Avenue Dubai.

Accessibility

  • Is the hotel accessible to people with reduced mobility?

    There are facilities adapted for people with reduced mobility, with accessible rooms and common areas designed to facilitate movement.

  • Are the rooms easily accessible by lift?

    Lifts serve the hotel's floors, making access to the rooms and main services easier for all guests.

  • Are the accesses between the hotel and the Dubai Mall wheelchair accessible?

    The urban layout of the hotel, adjacent to the Dubai Mall, allows access to many services and shops without significant steps, thanks to the adapted accesses.

Billing & Policies

  • What payment methods are accepted at Kempinski Central Avenue Dubai?

    A credit card is generally required to guarantee the reservation, and the main international payment methods are accepted.

  • What is the hotel's cancellation policy?

    The cancellation conditions vary according to the rate type and period; they are specified at the time of booking.

  • Are there any tourist taxes to pay?

    Local taxes may be added to the room rate, in accordance with Dubai regulations and indicated on the confirmation.

  • How are the prices and booking conditions structured at the hotel?

    Rates are generally quoted per night in US dollars or local currency, with a booking policy guaranteed by credit card.

  • What additional fees may apply to the room rate?

    Additional fees may apply for certain services such as spa, special activities, or parking depending on the type of booking chosen.

Sustainability

  • Which company owns Kempinski Hotel? (à qui appartient la marque Kempinski Hotels?)?

    The hotel is owned by the Kempinski Hotels SA chain, a European hotel group operating luxury hotels worldwide.

  • Does Kempinski Central Avenue Dubai hotel implement actions to reduce its environmental impact?

    Public information does not detail a specific sustainability programme for this hotel; initiatives may exist at the group level. Please contact the concierge to confirm the current arrangements.

  • Does the hotel offer eco-friendly initiatives during guests' stay?

    Recycling practices, plastic reduction, or energy-saving measures may be implemented at the establishment as part of the group's policies. Please contact the concierge to confirm the current arrangements.

  • Are guests encouraged to adopt sustainable practices during their stay at Kempinski Central Avenue Dubai?

    Guests may be invited to reuse towels or reduce water and energy consumption, according to the hotel's internal programmes. Please contact the concierge to confirm the current arrangements.

Activities & Leisure

  • What is Kempinski Central Avenue Dubai about? (quel est le concept de l’hôtel?)?

    Kempinski Central Avenue Dubai is an urban luxury hotel, located in the heart of Downtown Dubai, offering direct access to the Dubai Mall and views of the city.

  • What activities and leisure options are available in and around Kempinski Central Avenue Dubai?

    Guests can enjoy the pool, spa, fitness centre, kids' club, and activities offered in the nearby Dubai Mall.

  • Is Kempinski Central Avenue Dubai one of the most popular hotels in Dubai for a shopping and city break?

    Its location in the heart of Downtown, connected to the Dubai Mall and close to Burj Khalifa, places the hotel among the highly sought-after addresses in Dubai.

  • Can guests easily enjoy the Dubai Fountain show while staying at Kempinski Central Avenue Dubai?

    With its direct access to the Dubai Mall and proximity to the Dubai Fountain and Burj Khalifa, the hotel is well situated to observe the fountain shows and enjoy Downtown.

The Concierge answers — Kempinski Central Avenue Dubai

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer to or from the airport for Kempinski Central Avenue Dubai?

    The concierge can arrange a private transfer by car or limousine between Dubai Airport and Kempinski Central Avenue Dubai, with personalised welcome according to your flight schedule.

  • Is it possible to book a private driver for the day from Kempinski Central Avenue Dubai?

    The concierge can book a driver at your disposal for the day to explore different areas of Dubai from the hotel.

  • Can you advise the best way to get from the hotel to Dubai Marina or Palm Jumeirah?

    The concierge can advise on the best routes by taxi or metro from the hotel to the Marina, Palm Jumeirah or other areas.

  • Can the concierge arrange professional transfers from Kempinski Central Avenue Dubai hotel?

    The concierge can organise a transfer in a luxury car or SUV for your business appointments from Kempinski Central Avenue Dubai hotel.

Restaurant Reservations

  • Can you book a table at a restaurant in Dubai Mall from Kempinski Central Avenue Dubai?

    Reservations are made through the concierge, who can secure tables in restaurants at Dubai Mall or in the immediate vicinity of the hotel.

  • Can the concierge suggest the best restaurants with a view of Burj Khalifa near the hotel?

    The concierge can recommend and book fine dining restaurants with a view of Burj Khalifa or the Dubai Fountain, according to your preferences.

  • Can I ask the concierge to book a restaurant with a vegetarian or halal menu near Kempinski Central Avenue Dubai?

    Reservations are made through the concierge, who can arrange special menus or dietary requirements at partner restaurants.

Spa Bookings

  • How do I book a treatment at the spa of Kempinski Central Avenue Dubai?

    Reservations are made through the concierge, who can schedule your treatments at the hotel spa according to your availability.

  • Can you create a customised wellness programme at the hotel spa?

    The concierge can organise a complete wellness journey combining spa, sauna, hammam and massages within the hotel.

  • Is it possible to book couple's spa treatments at Kempinski Central Avenue Dubai?

    Reservations are made through the concierge, who can arrange duo treatments at the spa for a relaxing time together.

Excursions & Cultural Visits

  • Can you organise a guided cultural tour of the old town from the hotel?

    The concierge can organise private guided tours of Dubai's old town, Dubai Creek, and the traditional souks.

  • Is it possible to book a desert safari departing from Kempinski Central Avenue Dubai?

    The concierge can book a desert safari with dinner and shows, including round-trip transfers from the hotel.

  • Can you book tickets for the major attractions in Dubai from Kempinski Central Avenue Dubai?

    The concierge can arrange skip-the-line tickets and transfers to the main attractions in Downtown Dubai from the hotel.

Special Occasions

  • Can you organise a romantic surprise in the room for a wedding anniversary?

    The concierge can prepare a romantic room decoration with flowers, sweets, and possibly a city view to celebrate a wedding anniversary.

  • Is it possible to order a personalised birthday cake delivered to the room?

    The concierge can coordinate a personalised cake and a discreet setup for a birthday celebrated at the hotel.

  • Can you help organise a private reception or a small event within Kempinski Central Avenue Dubai?

    The concierge can assist in organising small private receptions or events in the hotel’s lounges, subject to availability.

Shopping & Luxury Services

  • Can you help me organise a luxury shopping session at Dubai Mall from the hotel?

    The concierge can guide you to the luxury boutiques in Dubai Mall and suggest a shopping route tailored to your desires.

  • Is it possible to book a personal shopper through the hotel concierge?

    The concierge can recommend stylist or personal shopper services available in or near Dubai Mall.

  • Can you recommend the best jewellery and watch shops near Kempinski Central Avenue Dubai hotel?

    The concierge can assist you in finding jewellery shops, watchmakers, and haute couture houses just a short walk from Kempinski Central Avenue Dubai hotel.

Family Activities

  • Can you recommend activities for children around Kempinski Central Avenue Dubai?

    The concierge can suggest child-friendly activities in Dubai Mall, such as aquariums, indoor parks, or nearby cinemas.

  • Is it possible to book tickets for the theme parks in Dubai through the concierge?

    The concierge can arrange entry to the theme parks in Dubai with transfers from the hotel.

  • Can you plan a sightseeing day suitable for a family with young children from the hotel?

    The concierge can tailor outing suggestions to suit families with young children staying at the hotel.

Personalized Experiences

  • Can you create a personalised discovery programme of Dubai from the hotel?

    The concierge can develop a customised itinerary combining shopping, sightseeing, and dining from Kempinski Central Avenue Dubai.

  • Is it possible to book an exclusive experience with a view of the Dubai Fountain from Kempinski Central Avenue Dubai?

    The concierge can organise exclusive experiences, such as dinner at an iconic restaurant or an evening with a view of the Dubai Fountain.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits