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5★ · Makkah

Jumeirah Jabal Omar Makkah

Al Shubaikah, Ibrahim Al-Khalil Road، Jabal Omar, Ash Shubaikah, Makkah 24231, Arabie saoudite, Makkah

4.64.6/56,830 reviews · Google rating
  • Close to the Sacred Mosque
  • Well suited to pilgrimage stays
  • Modern comfort with local traditions
  • Elegant, restful shared spaces

Hotel 5-star in Makkah, Saudi Arabia, in the heart of Makkah, featuring Jumeirah service, easy access to the Sacred Mosque and elegant common areas.

Where is Jumeirah Jabal Omar Makkah in relation to the Haram?

The hotel is in Makkah, in the Jabal Omar area, close to the Sacred Mosque.

This location makes walking back and forth easier, depending on your schedule and local crowd levels.

Can you walk from Jumeirah Jabal Omar Makkah to the Haram?

Yes, the hotel is set up for walking access to the Haram, which suits pilgrimage stays well.

Actual walking time then depends on visitor flow, the time of day and your chosen entrance point.

Is breakfast included at Jumeirah Jabal Omar Makkah?

The hotel offers breakfast service, but inclusion depends on the room type and rate booked.

It is best to check your booking conditions or confirm this at the time of reservation.

A word from the Concierge

Jumeirah Jabal Omar Makkah through the Concierge's eyes

Located in Makkah, Saudi Arabia, Jumeirah Jabal Omar Makkah is a 5★ hotel. It is close to the sacred mosque, providing easy access for pilgrims. The Jumeirah address ensures quality service and a welcoming environment. This hotel stands out for its refined atmosphere and commitment to hospitality. Guests appreciate the blend of modern comfort and local traditions. The common areas are elegant, promoting relaxation after a day of sightseeing. Jumeirah Jabal Omar Makkah is ideal for pilgrims, families, and business travelers. It offers services tailored to all types of stays. The pilgrimage period attracts many visitors, especially during Hajj. It is advisable to book in advance to secure accommodation. Travelers can enjoy the proximity to religious sites while benefiting from optimal comfort. _My tip from the Concierge:_ book your stay several months in advance, especially during peak periods.

Why choose Jumeirah Jabal Omar Makkah?

Jumeirah Jabal Omar Makkah is an exceptional address in Makkah, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • Close to the Sacred Mosque
  • Well suited to pilgrimage stays
  • Modern comfort with local traditions
  • Elegant, restful shared spaces
  • Suitable for families and business travellers

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Lounge
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • A smooth pilgrimage stay

    The property’s primary appeal lies in its proximity to the Sacred Mosque and its ability to provide a stable setting between the key moments of a stay. This signature experience is not about spectacle, but about a sequence of well-executed details: easier access, a swift return to the hotel, shared spaces suited to pause, a carefully maintained room and teams available at any hour to assist with practical needs.

    EssentielIncluded in your stay
  • A restful pause in the shared spaces

    After the intensity around the Haram, returning to elegant, restful shared spaces changes the tone of the stay. This experience lies in making the hotel a genuine place to breathe: meeting family there, resting between movements, or simply extending a few moments of calm in a polished environment. In Makkah, this quality of transition between outside and inside carries particular value.

    Included in your stay
  • Round-the-clock international welcome

    With a 24-hour front desk and concierge as well as multilingual staff, the hotel offers a service experience especially suited to the realities of Makkah. Late arrivals, early departures, last-minute requests and the need for clear guidance are all handled so that the stay remains legible and calm, even when the city’s rhythm intensifies or fatigue sets in.

    24h/24Included in your stay
  • Well-considered family comfort

    Jumeirah Jabal Omar Makkah is particularly well suited to family stays thanks to a rare combination in Makkah: a practical location, continuous services and a welcoming atmosphere. The experience rests more on ease of use than display. Being able to organise the day without complicated transfers, return easily to rest and rely on an available team makes a real difference for travellers with children or elderly relatives.

    Included in your stay
  • The return-to-room ritual

    At this address, comfort is also expressed through the most regular gestures: daily housekeeping, turndown service, attentive upkeep and the sense of order restored after a demanding day. This signature experience highlights the room as a functional, serene refuge. In Makkah, where the outside intensity can be considerable, returning to a space consistently reset is an integral part of travel quality.

    Included in your stay
  • Advance booking for peak periods

    In Makkah, booking early is part of the experience itself, especially during major pilgrimage periods. This signature highlights a forward-planned approach to travel: securing a well-located address, preserving the coherence of the stay and avoiding last-minute compromises. For a hotel close to the Sacred Mosque, anticipation is less an added comfort than a condition of peace of mind.

    Conseil du ConciergeReservation required

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 16:00
Check-out
Until 12:00

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Al Shubaikah, Ibrahim Al-Khalil Road، Jabal Omar, Ash Shubaikah, Makkah 24231, Arabie saoudite

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 6,830 reviews

5/5Hasmaliza.Hasan Hasan

Our room (Tower 3, Room 1502) was serviced by Mohd Kawsar, and we are very satisfied with his excellent service. He is a very friendly, kind, and pleasant person. Thank you for making our stay more comfortable. The…

5/5Mohd Fairuz Embong

For my experience on the service at the restaurant, Farok is a very great staff and very helpful during my meals time. His commitment is top class. Same goes to Along for my second time stay here at room 1704. He is…

5/5Taufik

I would like to express my appreciation to Jumeirah Jabal Omar Makkah and especially to Delouar Hoassain for the excellent hospitality and outstanding service provided throughout the stay. The hotel offers comfortable…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 6 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Clock Tower MuseumMuseum

    314 m · 4 min walk

    Museum a four-minute walk away, showcasing the history and culture of the region.

    Practical information

    The concierge’s wordA 4-minute walk away, the Clock Tower Museum offers a cultural pause between plans, ideal for getting a better sense of the region’s history and culture.

  • The Clock TowersTourist attraction

    325 m · 4 min walk

    The Clock Towers, a tourist site just four minutes' walk away, are a group of iconic hotels in Makkah.

    Practical information

    The concierge’s wordA 4-minute walk away, the Clock Towers make for a short urban pause if you’d like to see one of Makkah’s emblematic landmarks between quieter moments.

  • Al Safwa TowersMosque

    443 m · 5 min walk

    Business center five minutes' walk away, providing facilities for traveling professionals.

    Practical information

    The concierge’s wordA 5-minute walk away, Al Safwa Towers is a practical stop if you need a functional setting during a business trip in Makkah.

  • King Abdulaziz GateMosque

    452 m · 5 min walk

    Mosque five minutes' walk away, an important place of worship for the faithful.

    Practical information

    The concierge’s wordFor a moment of reflection without a detour, King Abdulaziz Gate offers a spiritual pause just 5 minutes away on foot, especially convenient between plans.

  • KaabaPlace of worship

    581 m · 7 min walk

    Place of worship a seven-minute walk away, regarded as the spiritual center of Islam.

    Practical information

    The concierge’s wordFor a reflective pause, the Kaaba is a 7-minute walk away, at the spiritual heart of Islam in Makkah.

  • Masjid al-HaramMosque

    632 m · 8 min walk

    Mosque an eight-minute walk away, a central place of worship for Muslims.

    Practical information

    The concierge’s wordAn 8-minute walk away, Masjid al-Haram offers an easy spiritual pause if you’d like to reach this central place of worship.

  • Porte d'EssalemMosque

    739 m · 9 min walk

    Mosque a nine-minute walk away, an important place of worship for the faithful.

    Practical information

    The concierge’s wordFor a quiet moment of reflection, Porte d'Essalem is an important mosque for worshippers, a 9-minute walk from the hotel.

  • Bin Ladin MosqueMosque

    1.0 km · 12 min walk

    Mosque located 1016 meters away, an important place of worship for the Muslim community.

    Practical information

    The concierge’s wordFor a reflective pause in Makkah, Bin Ladin Mosque offers a fitting setting if you’d like to discover a place of worship important to the Muslim community.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • حديقة محبس الجنPark

    2.6 km · 4 min by car

    Park in Makkah, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break in Makkah, حديقة محبس الجن is ideal if you're looking for a calm moment to unwind close to nature.

  • حديقة مثلث إشارة الستينGarden

    3.4 km · 6 min by car

    Garden located 3,396 meters away, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break in Makkah, this garden is well suited to a quiet moment to unwind and enjoy nature.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Jumeirah Jabal Omar Makkah?

    Check-in starts at 16:00 and check-out must be completed before 12:00 on your departure day, subject to the times confirmed at the time of booking.

  • Does the hotel have parking?

    Yes, parking with valet service is available on-site, charged at approximately 175 SAR per day, with nearby parking also available for a similar rate.

  • Can I request a late check-out at Jumeirah Jabal Omar Makkah?

    A late departure may be offered subject to availability and possible additional charges; it is advisable to request it at the reception on the same day or at the time of booking.

  • Can I check in early?

    Early check-in is possible only subject to same-day availability and may incur additional fees; it is recommended to request it in advance from the hotel.

  • Are transfers to the airport offered?

    The hotel does not offer a standard shared shuttle to the airport, but the Jumeirah group provides paid private transfer services on request from or to Jeddah or the station.

Location & Access

  • Where is Jumeirah Jabal Omar Makkah located in Mecca?

    The hotel is located in the Jabal Omar district, on Ibrahim Al Khalil Road, in Al Shubaikah, just a few minutes' walk from Masjid Al Haram, in the heart of Mecca.

  • What is the distance between the Jumeirah hotel and the Haram?

    Jumeirah Jabal Omar Makkah is located approximately 3 to 5 minutes' walk from Masjid Al Haram, depending on the route and the crowd around the Haram.

  • What is the distance between the hotel and the airport?

    The hotel is located approximately 75 to 100 km from King Abdulaziz International Airport in Jeddah, which is about 1 to 1.5 hours' drive depending on traffic.

  • How do I access Jumeirah Jabal Omar Makkah from the centre of Mecca or the highway?

    The property is easily accessible by car or taxi via Ibrahim Al Khalil Road, and the Jabal Omar area is a major hotel hub adjacent to Masjid Al Haram.

Rooms & Amenities

  • How many rooms does Jumeirah Jabal Omar Makkah have and since when has it been open?

    The hotel opened in 2023 and has approximately 1016 rooms and suites, making it a large upscale establishment in the Jabal Omar complex.

  • What amenities can be found in the rooms of Jumeirah Jabal Omar Makkah?

    The rooms generally feature Wi-Fi, a seating area for certain categories, television, air conditioning, and offer views of the city or the Haram depending on the type booked.

  • Does the hotel offer family rooms or options for three or four people?

    Family rooms, paid extra beds, and free baby cots upon request are available, accommodating families with children.

  • Can you book a room with a view of the Haram at Jumeirah Jabal Omar Makkah?

    Rooms offer views either of the city of Mecca or of Masjid Al Haram for categories with sanctuary view, subject to availability at the time of booking.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is free in the public areas and internet access is also available in the rooms, allowing guests to stay connected during their stay.

  • What are the main services included during a stay at Jumeirah Jabal Omar Makkah?

    Services include 24-hour reception, daily housekeeping, laundry, business centre, meeting rooms, and in some cases, a complimentary daily manager's reception.

  • Does the establishment offer all-inclusive or half-board options?

    The hotel does not offer a traditional all-inclusive package; services include accommodation, Wi-Fi, and depending on the booked offer, breakfast or half-board.

Dining

  • What type of breakfast is offered?

    Breakfast is generally served in buffet form, with an international and Middle Eastern selection, for an additional charge if not included in the rate.

  • How many restaurants are there at Jumeirah Jabal Omar Makkah and what type of cuisine is served?

    The hotel has about six restaurants and two cafés, offering a variety of international and local cuisines for main meals.

  • What are the usual hours for the breakfast buffet and its indicative price?

    A breakfast buffet service is generally offered from 6:30 AM to 10:30 AM, with an indicative price of approximately 145 SAR for adults and 73 SAR for children.

  • Does the hotel offer meals suitable for children or special diets?

    Family-friendly and specific dietary options may be available upon request in the hotel's restaurants, depending on the day's products.

Spa & Wellness

  • Does the hotel have a swimming pool?

    The hotel does not have a swimming pool for guests, as the setup is primarily oriented towards pilgrimage and associated services.

  • Is there a gym or fitness room at Jumeirah Jabal Omar Makkah?

    A fitness centre is available, featuring a gym and basic equipment, allowing guests to work out during their stay.

  • Does the hotel offer spa or massage services on-site or nearby?

    Contact the concierge to confirm the arrangements for the day.

  • Are there separate relaxation or wellness areas for men and women?

    Contact the concierge to confirm the arrangements for the day.

Activities & Leisure

  • What is the reputation of Jumeirah Jabal Omar?

    The location just minutes from Masjid Al Haram is a major asset, ideal for Umrah and Hajj, with easy access to daily prayers.

  • Is there a shopping mall or shops attached to the hotel?

    The hotel is connected to an on-site shopping mall, making it easy to shop and dine between prayers.

  • Is Jumeirah Jabal Omar Makkah suitable for an Umrah stay?

    Its proximity to the Haram and family services make it a popular accommodation for Umrah, especially for families seeking comfort and closeness.

  • Are guided tours or organised religious activities offered from the hotel?

    Contact the concierge to confirm the arrangements for the day.

  • Is Jumeirah Jabal Omar Makkah considered a high-end and well-rated hotel in Mecca?

    Reviews highlight the very close location to the Haram, the comfort of the rooms, and the quality of services, positioning the hotel among the sought-after high-end addresses in Mecca.

  • What is the best time to go to Mecca and stay at Jumeirah Jabal Omar Makkah?

    The high season generally corresponds to Ramadan, Hajj, and school holidays, with very high attendance; periods outside of holidays and outside the major months of the Islamic calendar are quieter.

Family & Kids

  • Is the Jumeirah Jabal Omar Makkah hotel suitable for families with children?

    Children are welcome at the hotel, with free baby cots and paid extra beds available upon request.

  • Can we request a baby cot or an extra bed for a child?

    Free baby cots and paid extra beds are offered for certain room types; it is advisable to reserve them in advance.

  • Is there a babysitting service or activities dedicated to younger children?

    Contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer connecting rooms for large families?

    Connecting or family room configurations may be available; it is best to specify this at the time of booking to ensure the correct configuration.

Pets

  • Are pets allowed at Jumeirah Jabal Omar Makkah?

    Pets are not allowed at Jumeirah Jabal Omar Makkah, and assistance animals are not accepted either.

  • Are there pet services at the hotel (bowls, dedicated areas)?

    No specific services are provided for pets, as they are not permitted on the premises.

  • Can I come with a service dog or an emotional support animal?

    Travellers must arrange alternative accommodation for their animals, as the hotel has a strict policy prohibiting pets and assistance animals.

Accessibility

  • Is Jumeirah Jabal Omar Makkah accessible for people with reduced mobility?

    The hotel has elevators serving the floors and accessible entrances to facilitate movement for people with reduced mobility in the common areas.

  • Can a room specially equipped for wheelchair users be booked?

    Contact the concierge to confirm the arrangements for the day.

  • Is the access between the hotel and the Haram suitable for elderly or disabled persons?

    Contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • Is a security deposit required upon arrival at Jumeirah Jabal Omar Makkah?

    A deposit of approximately 500 SAR is generally required upon arrival, refunded at departure on the payment method used, subject to policy changes.

  • What payment methods are accepted at the hotel?

    Major international credit cards and cash payments are generally accepted, in accordance with the practices of luxury hotels in Saudi Arabia.

  • What is the hotel's cancellation policy?

    Cancellation conditions vary depending on the rate chosen (flexible or non-refundable) on booking sites; it is essential to check the policy stated at the time of booking.

  • Are there any accommodation taxes to pay?

    Taxes and fees may be added to the displayed rate according to Saudi regulations; the exact amount depends on the period and the booking channel.

  • How do the prices of Jumeirah Jabal Omar Makkah change according to the periods (Ramadan, Hajj, low season)?

    Rates vary according to the season, the proximity of Hajj or Ramadan, and the type of room; the highest prices are generally observed during periods of high religious attendance.

Sustainability

  • Does the Jumeirah Jabal Omar Makkah hotel follow specific safety and hygiene standards?

    The establishment applies local standards for safety, hygiene, and the environment; detailed practices may be specified by the hotel at the time of stay.

  • Are there waste reduction or water-saving initiatives in the rooms?

    Contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer electric vehicle charging stations in its parking?

    Contact the concierge to confirm the arrangements for the day.

The Concierge answers — Jumeirah Jabal Omar Makkah

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Jeddah airport and Jumeirah Jabal Omar Makkah?

    The concierge can organise a private transfer to or from Jeddah airport or Assila station, depending on your schedule and the type of vehicle desired.

  • How can I arrange a private driver for my trips between the hotel, the Haram and the holy sites?

    The concierge can book a vehicle with a driver for your trips between the hotel, Masjid Al Haram and the main religious sites in Mecca.

  • Is it possible to book a transfer for a large group or a big family from the airport?

    The concierge can coordinate round-trip transfers for your family or group, with a minivan or private bus depending on the number of people and luggage.

  • Can you advise me on the best route by foot or by car between the hotel and the Haram according to prayer times?

    The concierge can advise you on the smoothest route to Masjid Al Haram according to prayer times and traffic restrictions, and arrange a taxi if needed.

  • How can I arrange a combined transfer between Mecca, Medina and the airport with a driver?

    The concierge can plan a private transfer between Mecca, Medina and the airport, with possible stops at religious sites along the way.

Restaurant Reservations

  • Can you book a table for dinner in one of the restaurants at Jumeirah Jabal Omar Makkah?

    Reservations are made through the concierge, who can suggest the best times for the hotel restaurants before or after prayers.

  • Who can help me choose and book a family-friendly restaurant near the Haram?

    The concierge can recommend family-friendly restaurants, those suitable for elderly guests or specific needs, and make the reservation for you.

  • Is it possible to privatise a space for a group dinner or a private iftar?

    The concierge can organise a private or semi-private dinner in a discreet space, depending on availability and the number of guests.

  • Who should I contact to arrange meals suitable for a special diet (gluten-free, diabetic, vegetarian)?

    The concierge can inform the restaurant teams of your dietary restrictions and recommend the most suitable places within the hotel or nearby.

Spa Bookings

  • Can you help me book wellness or spa treatments at a partner establishment during my stay?

    The concierge can provide information on wellness services offered by Jumeirah in Mecca or at other brand establishments, and assist with bookings.

  • Who can organise a massage or relaxation session after prayers?

    The concierge can recommend nearby massage or relaxation services and handle reservations according to your availability.

  • How can one book a wellness session in a separate environment for men and women?

    The concierge can direct you to separate wellness spaces for men and women and check the time slots that respect your religious constraints and prayer times.

Excursions & Cultural Visits

  • Can you organise a guided tour of the main Islamic sites in Mecca?

    The concierge can arrange guided tours of the main religious sites in Mecca with a qualified English or Arabic-speaking guide.

  • How can one book a day trip or more to Medina from the hotel?

    The concierge can offer excursions to Medina, with private transport and, if desired, a guide specialised in Islamic history.

  • Is it possible to create a customised tour programme of historical sites around Mecca?

    The concierge can plan a personalised itinerary including the main historical sites around Mecca, adapting the pace and stops to your group.

Special Occasions

  • Can you prepare a surprise in the room for a birthday or someone's first Umrah?

    The concierge can organise a VIP welcome in the room with flowers, local delicacies, and a personalised message to celebrate a birthday or an Umrah.

  • How can one organise a romantic room decoration for a honeymoon?

    The concierge can coordinate a special room decoration, a personalised cake, and thoughtful gestures for a couple on their honeymoon or wedding anniversary.

  • Is it possible to organise a professional photo shoot for a special occasion during the stay?

    The concierge can assist in planning a professional photo shoot at the hotel or in nearby authorised areas, adhering to local regulations.

Shopping & Luxury Services

  • Who can advise me on the best shopping malls and luxury boutiques near the hotel?

    The concierge can recommend the best shopping malls and luxury boutiques nearby and arrange round-trip transport according to your schedule.

  • Is it possible to have a personal shopper for purchasing abayas, perfumes, or high-end gifts?

    The concierge can offer a personal shopper service or connect you with luxury boutiques for tailored shopping.

  • Can you tell me where to buy quality religious gifts (prayer mats, dates, zamzam)?

    The concierge can direct you to reputable shops for prayer mats, quality dates, and packaged zamzam water, and arrange transport or delivery if available.

Family Activities

  • Who can help me organise a stay suitable for young children during Umrah?

    The concierge can suggest child-friendly activities, quieter visiting times, and arrange stroller services or family assistance if available.

  • Can you propose a visiting schedule at the Haram suitable for elderly family members?

    The concierge can recommend shorter routes and suitable breaks for elderly family members, taking into account the crowds at the Haram.

Personalized Experiences

  • Is it possible to prepare a personalised spiritual programme for a short Umrah stay?

    The concierge can create a customised spiritual itinerary including prayer times, rest periods, meals, and visits, depending on the duration of your Umrah.

  • Can you arrange foreign language assistance for my parents who do not speak English or Arabic?

    The concierge can organise a welcome in multiple languages (English, Arabic, and sometimes others) and provide practical information in the language most comfortable for you.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

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      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

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        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
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        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

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        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
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        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

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        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

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        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

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