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5★ · Bali

Jumeirah Bali

Kawasan Pecatu Indah Resort, Jl. New Kuta Beach, Pecatu, Kec. Kuta, Kabupaten Badung, Bali 80361, Indonésie, Bali

4.64.6/51,158 reviews · Google rating
  • On Bali’s coastline
  • Design inspired by Balinese architecture
  • Tropical setting for relaxation
  • Peaceful atmosphere focused on wellbeing

Hotel 5-star in Bali, Indonesia, in the heart of Bali, featuring traditional Balinese architecture, tropical setting and peaceful atmosphere.

Where is Jumeirah Bali located?

Jumeirah Bali is set on Bali’s coastline in Indonesia, in a tropical seaside setting.

Several beaches and viewpoints are within walking distance, including Dreamland Beach in just a few minutes.

Is Jumeirah Bali a five-star hotel?

Yes, Jumeirah Bali is a five-star hotel.

The stay focuses on comfort, attentive service and a peaceful atmosphere inspired by Balinese architecture.

What can you expect from the restaurants at Jumeirah Bali?

The hotel offers several restaurants and bars, with different styles depending on the time of day.

You will find Indonesian, Mediterranean and Asian cuisine, as well as a dining room using French techniques with a local touch.

A word from the Concierge

Jumeirah Bali through the Concierge's eyes

Jumeirah Bali is located on the coast of Bali, Indonesia. This luxury resort offers a tropical setting perfect for travelers seeking relaxation. With its affiliation to Jumeirah, this hotel ensures high-quality service and optimal comfort. Guests enjoy a peaceful atmosphere conducive to relaxation and escape.

What sets this hotel apart is its commitment to excellence. Jumeirah Bali features modern facilities and design inspired by traditional Balinese architecture. Visitors appreciate the beauty of the surrounding landscape and the attention to detail in every aspect of their stay. The overall atmosphere invites serenity and well-being.

Before you go, know that this hotel suits various types of travelers. Whether you are a couple, family, or on a business trip, you will find services tailored to your needs. The dry season, from May to September, is ideal for enjoying beaches and outdoor activities.

_My tip from the Concierge:_ explore the surroundings by renting a scooter to discover hidden beaches and local temples.

Why choose Jumeirah Bali?

Jumeirah Bali is an exceptional address in Bali, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • On Bali’s coastline
  • Design inspired by Balinese architecture
  • Tropical setting for relaxation
  • Peaceful atmosphere focused on wellbeing

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

2
  • Spa
  • Outdoor pool

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

21
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Beach access
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Luggage storage
  • Massage treatments
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast on the terrace

    Beginning the day in Bali’s gentle morning light is one of the stay’s most rewarding pleasures. On a terrace open to the tropical air, breakfast takes on an almost meditative quality: fruit, hot drinks, savoury dishes or lighter options, served without haste. Simple in appearance, yet central to entering the property’s peaceful rhythm.

    IncontournableIncluded in your stay
  • Personalised wellbeing ritual

    In a setting devoted to serenity, a treatment tailored to how you feel makes particular sense. After travel or between days of exploration, this ritual may combine massage, relaxation and a gradual return to calm. The point is not performance but accuracy: a moment designed to release tension and restore a sense of balance.

    Bien-êtreReservation required
  • Sunset on Bali’s coastline

    At the end of the day, Bali’s coastline reveals a different intensity. From the resort’s outdoor spaces, with a drink in hand or simply in silence, watching the light fade becomes an experience in itself. This suspended moment often captures what guests come here for: a slower relationship with time, air, landscape and self.

    Au coucher du soleilIncluded in your stay
  • A day of relaxation at the resort

    Some of the finest days in Bali are those when almost nothing is planned. A late breakfast, a swim, reading, a light lunch, time back in the room, then dinner without leaving the estate: this experience highlights the quality of a resort conceived as a complete place to stay. Ideal for travellers who genuinely want to slow down.

    Included in your stay
  • Concierge-arranged cultural outing

    To discover Bali without overloading the stay, the concierge can help arrange an outing suited to your pace: a temple, beach, viewpoint or local discovery. The appeal lies in its flexibility. It allows guests to see the island in a focused way and return quickly to the calm of the resort, without cumbersome logistics.

    Sur mesureReservation required
  • Private dining in the privacy of your accommodation

    When you wish to extend the evening without leaving your own space, private dining takes on a particular value. In the privacy of your accommodation, the meal becomes more personal, calmer, almost domestic in the best sense. A popular option for couples as well as travellers seeking discretion and complete comfort.

    En privéReservation required

Restaurants & bars

7 on-site dining venues.

  • AKASA Restaurant & Bar

    Restaurant

    Chef: Alessio Nalino
    Chef: Alessio Nalino

    Highlights

    • a unique culinary experience through ancient cooking methods and techniques
    Practical information

    The concierge’s wordAt AKASA, let Alessio Nalino guide you: a distinctive table where ancient cooking techniques give the experience its full character.

  • Segaran Dining Terrace

    Restaurant

    Highlights

    • Mediterranean and Asian
    • focused on exceptional ingredients with a ‘farm to table’ philosophy
    Practical information

    The concierge’s wordAt Segaran Dining Terrace, come for Mediterranean and Asian cuisine built around exceptional ingredients, with a true farm-to-table spirit.

  • Mantra

    Restaurant

    Highlights

    • French culinary techniques with a local touch
    • an intimate setting where thoughtful design and refined flavours converge
    Practical information

    The concierge’s wordFor a dinner with real finesse, book Mantra: French techniques, a local touch, and an intimate setting come together beautifully.

  • Maja Sunset Lounge

    Lounge

    Highlights

    • enjoy mesmerising sunsets with cocktails and finger food
    Practical information

    The concierge’s wordAt Maja Sunset Lounge, settle in for sunset with a cocktail in hand and a few finger foods to share.

  • Mawedangan

    Chef: Tom Coll
    Chef: Tom Coll

    Highlights

    • Indonesian
    • Lemon Flower Yuzu and Eucalyptus - Chef Tom Coll's personal favourite.
    Practical information

    The concierge’s wordAt Mawedangan, trust chef Tom Coll’s Indonesian cuisine and make room for his personal favourite: Lemon Flower Yuzu and Eucalyptus.

  • Gilt

    Bar

  • Skyview Bar & Lounge

    Lounge

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Year opened
2019 (Wikidata)

Data collected on 21 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00 to 23:59
Check-out
Until 12:00

Pets

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Kawasan Pecatu Indah Resort, Jl. New Kuta Beach, Pecatu, Kec. Kuta, Kabupaten Badung, Bali 80361, Indonésie

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 1,158 reviews

5/5Akshay

I wanted to say a huge thanks to all the team. Our stay at Jumeirah Bali was absolutely fantastic. The villas are stunning, spacious, and beautifully maintained, with exceptional privacy. The staff provided warm…

5/58Illusion

⭐⭐⭐⭐⭐ — The perfect escape! Jumeirah Bali exceeded every expectation. The staff were incredibly warm and friendly, responding to every request with a smile and impressive speed. The facilities are world-class, and the…

5/5samia haider

Absolutely unforgettable experience at Jumeirah Bali! From the moment we arrived, the service was warm, professional, and truly world-class. The villas are stunning, spacious, and beautifully designed with breathtaking…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 8 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Dreamland BeachTourist attraction

    313 m · 4 min walk

    Beach a four-minute walk away, known for its coastal scenery and water activities.

    Practical information

    The concierge’s wordA 4-minute walk away, Dreamland Beach offers a sea-breeze break of coastal scenery and water activities, ideal during the day if you want to stay active.

  • Pantai CemongkakTourist attraction

    342 m · 4 min walk

    Tourist attraction a four-minute walk away, offering a beautiful view of the sea and a pleasant setting to relax.

    Practical information

    The concierge’s wordA 4-minute walk away, Pantai Cemongkak is a lovely pause to unwind by the sea and enjoy a calm moment.

  • Sunset Point Pantai CemongkakTourist attraction

    615 m · 7 min walk

    Tourist attraction a seven-minute walk away, offering a panoramic view of the sunset.

    Practical information

    The concierge’s wordAt the end of the day, head to Sunset Point Pantai Cemongkak, a 7-minute walk away, for a panoramic sunset pause.

  • Cemongkak BeachTourist attraction

    656 m · 8 min walk

    Cemongkak Beach, an eight-minute walk away, provides a natural setting ideal for relaxation and beach activities.

    Practical information

    The concierge’s wordFor an easy break 8 minutes on foot away, head to Cemongkak Beach when you're in the mood to unwind or enjoy some beach time.

  • Balangan BeachTourist attraction

    976 m · 12 min walk

    Balangan Beach, a tourist attraction located 976 meters away, known for its coastal scenery and water activities.

    Practical information

    The concierge’s wordFor a seaside break in Bali, Balangan Beach works well for a moment by the coastal scenery or around water activities.

  • Tebing Pantai BalanganTourist attraction

    1.2 km · 14 min walk

    Tourist attraction 1.2 km away, offering panoramic views of the sea and surrounding cliffs.

    Practical information

    The concierge’s wordFor an open-sea break, head to Tebing Pantai Balangan when the light is soft: the views over the sea and surrounding cliffs feel especially rewarding.

  • Kubu BeachTourist attraction

    1.6 km · 20 min walk

    Kubu Beach, a tourist attraction 1.6 km away, offers a beautiful view of the ocean and a pleasant setting to relax.

    Practical information

    The concierge’s wordFor a peaceful break by the ocean, Kubu Beach offers a pleasant setting to unwind.

  • Pantai PemutihTourist attraction

    1.8 km · 3 min by car

    Pantai Pemutih, a picturesque beach in Bali, perfect for enjoying the coastal scenery.

    Practical information

    The concierge’s wordFor a breath-of-fresh-air break, head to Pantai Pemutih when you feel like quietly taking in the coastal scenery.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Cliff Jump Tegal Wangi BeachPark

    3.4 km · 6 min by car

    Park to explore, featuring coastal landscapes and outdoor activities.

    Practical information

    The concierge’s wordFor an open-air break, head to Cliff Jump Tegal Wangi Beach: a park to explore for coastal views and outdoor activities.

  • ULU TRIBEGarden

    3.6 km · 6 min by car

    ULU TRIBE, a garden providing a natural space conducive to relaxation and contemplation.

    Practical information

    The concierge’s wordFor a quiet break, head to ULU TRIBE: a garden made for relaxation and contemplation, ideal solo or as a pair.

  • Uluwatu Surf Villas Skate ParkPark

    4.3 km · 7 min by car

    Park in Uluwatu, providing a space for skateboarding and other outdoor activities.

    Practical information

    The concierge’s wordIf you feel like moving outdoors, this park in Uluwatu is an easy break for skating and enjoying some time outside.

Around the hotel

Our full Bali guide

Bali blends Hindu temples, terraced rice fields, dramatic coasts and refined resorts, from spiritual Ubud to cliffside Uluwatu.

Read the Bali guide

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Jumeirah Bali?

    Check-in is generally from 15:00 and check-out until 12:00, in accordance with the times communicated by booking platforms.

  • Can I check in early?

    Early check-in may be offered depending on the availability of villas and may incur additional charges. Please contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer a late check-out service?

    Late check-out is possible subject to availability and according to the hotel's policy, often with an additional charge beyond the standard check-out time.

  • Are airport transfers offered?

    Airport transfers are offered by the hotel by car or limousine, for a fee, via the dedicated transfer service or the concierge.

  • Is the reception at Jumeirah Bali open 24/7 for late arrivals?

    Reception services are provided 24/7, allowing for late arrivals and departures and assistance at any time.

Location & Access

  • Where is Jumeirah Bali located?

    Jumeirah Bali is located in Pecatu, Uluwatu, on the Bukit Peninsula in southern Bali, within the Pecatu Indah Resort complex, near Dreamland Beach.

  • Where exactly is Jumeirah Bali located in relation to the beach?

    The resort is situated on a cliff overlooking the Indian Ocean with direct access to Dreamland Beach, in the area known as New Kuta in Uluwatu.

  • What is the distance between the hotel and the airport?

    The distance between the hotel and Ngurah Rai International Airport (Denpasar) is approximately 17 to 20 km, or about 30 to 40 minutes by car depending on traffic.

  • What is the complete address of Jumeirah Bali?

    The official address is Jalan Raya Uluwatu, Kawasan Pecatu Indah Resort, Kuta Selatan, Kabupaten Badung, Bali, postal code 80361.

  • Is Jumeirah Bali located in the Uluwatu area of Bali?

    The hotel is situated on the southern peninsula of Bali, near Uluwatu and the Bukit beaches, approximately 4.5 km from the centre of Uluwatu.

Rooms & Amenities

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available in the hotel and is offered free of charge in the villas and common areas, according to information from booking sites.

  • What types of rooms or villas are offered at Jumeirah Bali?

    The resort consists solely of villas, ranging from one to four bedrooms, all featuring a private pool, a living room, and high-end amenities.

  • Does the hotel have a pool?

    Each villa has a private pool, and the resort also offers several main outdoor pools for guests.

  • What amenities can be found in the villas at Jumeirah Bali?

    The villas are equipped with air conditioning, satellite television, a safe, a minibar, a full bathroom, and outdoor space, according to descriptions from travel agencies.

  • Do the villas at Jumeirah Bali offer a view of the ocean or the gardens?

    The villas offer views of the tropical gardens or the Indian Ocean, with a terrace or private outdoor space in most categories.

Included Services

  • Does the hotel have parking?

    A private parking area is available on the hotel grounds, generally free and monitored for resident guests.

  • What services are included in the base rate at Jumeirah Bali?

    Wi-Fi, access to the main pools, use of the fitness centre, and certain children's services are generally included in the stay.

  • Does the hotel offer room service and laundry?

    Room service, laundry, and concierge services are offered, with some services charged additionally as requested.

  • What types of activities or additional services can be booked on-site?

    Activities such as fitness classes, yoga, guided walks, and access to the spa are available, some of which may incur additional fees.

Dining

  • What type of breakfast is offered?

    Breakfast is generally served as a buffet, with continental and Asian options, sometimes complemented by à la carte dishes depending on the chosen plan.

  • How many restaurants are there at Jumeirah Bali and what type of cuisine is offered?

    Jumeirah Bali has two main restaurants, including Segaran Dining Terrace and Akasa Restaurant & Bar, offering Southeast Asian and international cuisine.

  • Can I book Jumeirah Bali with half board or full board?

    Half board and full board options are offered by some agencies, including buffet breakfast and à la carte meals depending on the plan.

  • Does the hotel offer romantic dinners on the cliff or the beach?

    The resort offers romantic dinners by the cliff or the beach, with special menus and personalised ambiance.

  • Are there vegetarian or Asian options in the restaurants at Jumeirah Bali?

    Menus tailored to dietary preferences, including vegetarian and Asian options, are generally available in the hotel's restaurants.

Spa & Wellness

  • What spa and wellness services are offered at Jumeirah Bali?

    Jumeirah Bali features a spa with a wellness centre, offering massages, treatments, hammam/steam bath, and wellness programmes.

  • Does the hotel have a gym or fitness centre?

    A fitness centre with modern equipment, personal trainer, and fitness or yoga classes is available for guests.

  • Is it possible to book spa treatments for couples or in a villa?

    Couples massage offers, body treatments, and wellness rituals are available at the spa, some of which can be performed in a villa.

  • Does Jumeirah Bali offer yoga or meditation classes?

    Yoga and meditation classes are offered according to a schedule, sometimes outdoors facing the ocean.

Activities & Leisure

  • What leisure facilities are available on site (pools, beaches, etc.)?

    The resort offers several pools, including infinity pools facing the ocean and private pools in each villa.

  • Does the hotel provide direct access to Dreamland Beach?

    Guests have direct access to Dreamland Beach, with opportunities for water activities and lounging on the sand.

  • What sports or outdoor activities can be practiced from Jumeirah Bali?

    Activities such as water sports, nearby golf, walking tours, and entertainment are offered or accessible from the hotel.

Family & Kids

  • Is the hotel suitable for families with children?

    A kids club is available for children, with activities and supervision, making the establishment suitable for family stays.

  • Are there family or multi-bedroom villas at Jumeirah Bali?

    Family villas with multiple bedrooms and private pools are offered for family or group stays.

  • What services or activities are planned for children on site?

    Services and activities dedicated to children, such as games, workshops, and entertainment at the kids club, are available according to the programme schedule.

Pets

  • Are pets allowed at Jumeirah Bali?

    Pets are not allowed at Jumeirah Bali, according to information from travel agencies indicating that animals are not permitted.

  • Can I stay at Jumeirah Bali with my dog or cat?

    The hotel does not allow pets in the villas or common areas, except for potential exceptions in specific cases.

  • Does the hotel offer services or facilities for pets?

    No specific pet-sitting services or facilities for pets are offered, as the establishment is not pet-friendly.

Accessibility

  • Is Jumeirah Bali accessible to people with reduced mobility?

    The resort has facilities indicated as accessible and suitable for people with reduced mobility, with access to common areas and certain villas.

  • Are there rooms or villas suitable for wheelchair users?

    Villas and common areas are designed to facilitate access with ramps and adaptations, according to information from booking sites.

  • Are the restaurants and pools at Jumeirah Bali easily accessible for disabled persons?

    Main facilities such as restaurants, main pools, and reception are accessible, but some cliff areas may have stairs.

Billing & Policies

  • What is the hotel's cancellation policy?

    The hotel's cancellation policy depends on the rate chosen (flexible or non-refundable) and the conditions of the agencies or the official site. Contact the concierge to confirm the terms of the day.

  • What is the price of hotel rental in Bali, particularly for Jumeirah Bali?

    Rates vary according to the season, type of villa, and offers, with nightly prices potentially being high, as Jumeirah Bali is among the luxury resorts in Bali.

  • Are there any tourist taxes to pay?

    Local taxes and service charges are generally added to the displayed rate, according to hotel practices in Indonesia and booking conditions.

  • What payment and guarantee methods are accepted for a reservation at Jumeirah Bali?

    Prepaid options and credit card guarantees are required at the time of booking, according to the conditions of the official site and agencies.

Sustainability

  • What does Jumeirah mean in the context of the Jumeirah hotel brand?

    The name Jumeirah comes from a coastal area of Dubai, associated with the sea and coastline, which inspires the beachfront positioning of Jumeirah hotels.

  • What sustainability actions or environmental commitments are implemented at Jumeirah Bali?

    The Jumeirah Group generally engages in sustainability programs, including plastic reduction, water management, and environmental initiatives in its resorts.

  • What is the most expensive hotel in Bali and where does Jumeirah Bali stand in this luxury category?

    Jumeirah Bali is positioned as a luxury resort with villas and private pools, potentially among the highest-end properties in southern Bali.

  • What star rating does Jumeirah hotel have, particularly for Jumeirah Bali?

    Jumeirah Bali is rated among 5-star hotels, which corresponds to the luxury positioning of the Jumeirah brand.

The Concierge answers — Jumeirah Bali

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Denpasar airport and Jumeirah Bali?

    The concierge can organise private transfers by car or limousine between Ngurah Rai International Airport and Jumeirah Bali, with welcome and luggage assistance.

  • Is it possible to book a car with a driver for the day from the hotel?

    Reservations are made through the concierge, which can offer cars with drivers for the day to visit Uluwatu, Seminyak or Ubud according to a personalised itinerary.

  • Can the concierge help me book a taxi or a rideshare service to get around Bali?

    The concierge can book local taxis or rideshare services for your trips to the beaches, restaurants or shopping centres in Bali.

  • Can you arrange a transfer to the port for a boat to Nusa Penida or the Gili Islands?

    It is recommended to contact the concierge to organise transfers to the port if you are taking a fast boat to Nusa Penida, Nusa Lembongan or the Gili Islands.

  • Can the concierge arrange a transfer to a nearby golf course from Jumeirah Bali?

    The concierge can organise transfers to the main golf courses on the Bukit Peninsula or southern Bali, according to your departure times.

Restaurant Reservations

  • Can you book a table at a fine dining restaurant in Uluwatu or Jimbaran?

    Reservations are made through the concierge, which can secure tables at fine dining restaurants in Uluwatu, Jimbaran or Seminyak according to your culinary preferences.

  • Is it possible to book a private romantic dinner at Jumeirah Bali?

    The concierge can organise a private romantic dinner on the cliff or by the beach at Jumeirah Bali, with a personalised menu and special decoration.

  • Can the concierge arrange vegetarian or vegan options in the hotel restaurants?

    It is recommended to contact the concierge to adapt the menus of the hotel restaurants to vegetarian, vegan or gluten-free diets.

  • Can you organise a birthday dinner with a personalised cake in one of the restaurants at Jumeirah Bali?

    The concierge can organise a private meal to celebrate a birthday or special occasion, with a cake and custom table decoration.

Spa Bookings

  • Can the concierge book a massage for me at the Jumeirah Bali spa?

    Reservations are made through the concierge, which can schedule spa treatments or individual massages according to your availability and preferences.

  • Is it possible to book a couple's spa ritual with a special treatment for honeymoon?

    The concierge can arrange couple's spa rituals, including massages, baths, and private wellness experiences.

  • Can you organise yoga or meditation sessions during my stay?

    It is recommended to contact the concierge to book yoga or meditation sessions at the wellness centre or outdoors.

Excursions & Cultural Visits

  • Can you organise a private tour of Uluwatu Temple with a guide?

    The concierge can arrange private excursions to Uluwatu Temple, including a driver, English-speaking guide, and an optional traditional dance performance.

  • Is it possible to book a day trip to Ubud from Jumeirah Bali?

    Reservations are made through the concierge, who can plan a discovery day in Ubud, including rice fields, temples, and local crafts.

  • Can the concierge offer a tour of temples and cultural sites around Jumeirah Bali?

    The concierge can organise visits to temples and heritage sites in the Bukit Peninsula with a local guide and private vehicle.

Special Occasions

  • Can you organise a special decoration in the villa to celebrate a wedding anniversary?

    The concierge can prepare a romantic decoration in the villa with petals, candles, and a bottle of wine or champagne for a honeymoon or wedding anniversary.

  • Can the concierge help me organise a marriage proposal at Jumeirah Bali?

    It is recommended to contact the concierge to organise a marriage proposal on the cliff or beach, with staging, photographer, and private dinner.

  • Is it possible to prepare a surprise birthday party for a loved one at the hotel?

    The concierge can plan a birthday party with cake, music, staging, and reservation of space at the restaurant or near the pool.

Shopping & Luxury Services

  • Can you advise and organise a luxury shopping outing in Bali?

    The concierge can recommend luxury boutiques, jewellery stores, and concept stores in Seminyak, Nusa Dua, or Denpasar and arrange transport and accompaniment.

  • Can the concierge help me find a tailor or designer for a custom outfit?

    The concierge can assist in finding a local tailor or designer for custom outfits, with appointment scheduling and translation assistance.

  • Can you organise a professional photo shoot in the resort or on the beach?

    It is recommended to contact the concierge to arrange professional photography services in the villa or on the beach for lasting memories of your stay.

Family Activities

  • Can the concierge organise activities for children at the kids club?

    The concierge can enrol children in the kids club and offer suitable activities, such as creative workshops, beach games, or cultural discovery sessions.

  • Can you organise surfing or beach activities suitable for a family with children?

    It is recommended to contact the concierge to plan a family day with surfing lessons, beach activities, and child-friendly excursions.

Personalized Experiences

  • Is it possible to request a personalised itinerary to explore Bali starting from Jumeirah Bali?

    The concierge can create a customised programme including spa treatments, activities, excursions, and private dinners, based on your interests and the duration of your stay.

  • Can the concierge organise a Balinese or Indonesian cooking class for me?

    It is recommended to contact the concierge to arrange a Balinese or Indonesian cooking class, including a market visit and tasting.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

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    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

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      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

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        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
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        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

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        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

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        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

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        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

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        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

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