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5★ · Bali

Desa Hay

Jl. Raya Tumbakbayuh - Pererenan, Canggu, Kec. Mengwi, Kabupaten Badung, Bali 80361, Indonésie, Bali

5.05.0/5448 reviews · Google rating
  • Member of Small Luxury Hotels of the World
  • Natural setting in the heart of Bali
  • Easy access to the island’s beaches
  • Intimate, relaxing atmosphere

Hotel 5-star in Bali, Indonesia, in the heart of Bali, featuring 24-hour concierge, a wellbeing arrival ritual and beach concierge.

Is Desa Hay Bali best known for its atmosphere or its facilities?

Desa Hay is known first for its natural setting and calm atmosphere. The stay is shaped around rest, a slower pace and attentive service.

The hotel also offers practical facilities, including a spa, massage treatments, a restaurant and breakfast served in a peaceful Balinese spirit.

What can you do during a stay at Desa Hay?

The stay suits wellbeing-focused time, with a spa, massage treatments and quiet spaces for slowing down. The concierge can also help shape the pace of your stay.

One of the hotel’s strengths is balancing beach time, local outings and a calm return. Pererenan Beach is one of the possible outings from the property.

What budget should you plan for a stay at Desa Hay Bali?

Rates mainly depend on your travel dates, room category and booking conditions. They may also vary with any extra services added to the stay.

For an accurate budget, it is best to check your exact dates or contact the Concierge. That makes it easier to compare room and dining options.

A word from the Concierge

Desa Hay through the Concierge's eyes

Located in Bali, Indonesia, Desa Hay is a 5★ hotel set in a natural environment. This property, a member of Small Luxury Hotels of the World, attracts travelers seeking luxury and tranquility. Its location in Bali allows easy access to the island's iconic beaches and tropical landscapes, providing an immersive experience in Balinese culture.

What sets Desa Hay apart is its intimate and relaxing atmosphere. The hotel focuses on the well-being of its guests, with spaces designed to promote relaxation. Visitors appreciate the natural setting surrounding the hotel, creating a calming ambiance. The establishment aims to provide personalized service, meeting the expectations of discerning travelers.

Before visiting Desa Hay, be aware that the atmosphere is suitable for couples and those seeking serenity. It is an ideal place for romantic getaways or wellness retreats. High season periods attract more visitors, so plan your trip accordingly for a more tranquil experience.

_My tip from the Concierge: consider booking local activities in advance to fully enjoy your stay in Bali._

Why choose Desa Hay?

Desa Hay is an exceptional address in Bali, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • Member of Small Luxury Hotels of the World
  • Natural setting in the heart of Bali
  • Easy access to the island’s beaches
  • Intimate, relaxing atmosphere
  • Wellbeing-focused stay

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

20
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Beach access
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Massage treatments
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • A quiet breakfast in the spirit of Bali

    Beginning the day at Desa Hay means enjoying that particular hour when Bali is still soft, before the heat and movement of the day. In a calm natural setting, breakfast becomes a genuine travel ritual: unhurried, shaped by light and landscape, and marked by the rare feeling of having time ahead of you. Simple in appearance, yet central to a stay designed for slowing down.

    Signature bien-êtreIncluded in your stay
  • A day between the beach and a quiet retreat

    One of Desa Hay’s pleasures lies in the balance between access to Bali’s beaches and a return to a more intimate atmosphere. An ideal day alternates between a swim or a walk by the sea and a return to the hotel for quiet, relative coolness and comfort. This rhythm between outward discovery and retreat reflects a particularly satisfying way of experiencing Bali.

    Included in your stay
  • Personalised wellbeing ritual

    In a hotel shaped around relaxation, wellbeing is best experienced as continuity rather than as a single treatment. This experience centres on creating restorative time suited to you: a moment of rest, a treatment or massage subject to the hotel’s availability, followed by a return to the calm of your room or the property’s quiet spaces. Ideal for travellers seeking a genuinely restorative Balinese interlude.

    À réserverReservation required
  • Tailored concierge planning for Bali

    With a 24-hour concierge, the stay can be adjusted flexibly according to your mood and priorities. Local outing arrangements, advice on balancing beach time with rest, and logistical help with transfers or unusual timings all contribute to a smoother experience. It is especially suited to travellers who want to discover the island without turning the holiday into an overfilled schedule.

    Service signatureReservation required
  • A romantic escape for two

    Desa Hay naturally lends itself to stays for two. This experience is not built on spectacle, but on a sequence of well-judged moments: waking in a peaceful setting, moving through the day at your own pace, a wellbeing pause, a quiet dinner, and a return to the privacy of your room. For a honeymoon, an anniversary or simply a few days together, it offers a gentler, more inward-looking Bali.

    CouplesIncluded in your stay
  • A stress-free arrival after a long-haul flight

    After a long-haul flight, real luxury often lies in having nothing to manage. With a 24-hour front desk and concierge, Desa Hay allows arrivals to unfold with greater ease: assistance at any hour, support with practical needs, luggage storage if required, and a gentler transition into the island’s rhythm. Especially valuable for beginning the stay in calm rather than in fatigue.

    Reservation required

Restaurants & bars

3 on-site dining venues.

  • Ijo

    Restaurant

    Chef: Rian Diana
    Chef: Rian Diana

    Highlights

    • the Nagamera cocktail..so tastyyyyyy.
    Practical information

    The concierge’s wordAt Ijo, slip onto a bar stool and go for the Nagamera cocktail: it’s the signature not to miss.

  • Joglo

    Restaurant

    Highlights

    • Indonesian, Mediterranean
    • moves from Indonesian staples to Mediterranean plates without missing a beat
    Practical information

    The concierge’s wordAt Joglo, let yourself drift from an Indonesian classic to a Mediterranean plate—the transition is seamless, and that’s exactly its charm.

  • Bar

    Bar

    Highlights

    • runs on local fruits, herbs and spices
    Practical information

    The concierge’s wordAt Desa Hay’s Bar, let yourself be guided by creations built around local fruits, herbs, and spices; that’s where the place shows its character.

Stay policies

Check-in & check-out

Check-in
From 15:00 to 00:00
Check-out
Until 11:00

Cancellation

Cancellation and prepayment policies vary according to accommodation type.

Pets

Pets are not allowed.

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Jl. Raya Tumbakbayuh - Pererenan, Canggu, Kec. Mengwi, Kabupaten Badung, Bali 80361, Indonésie

View on the map

Official website

Google listing

Guest reviews

5.0 / 5 · 448 reviews

5/5Manon

We absolutely loved our stay at Desa Hay. The villa was beautiful, and the hotel has an incredible charm surrounded by nature. The service was excellent, with a friendly and attentive team throughout our stay. A…

5/5Dylan Sanders

Had the most enjoyable honeymoon experience here at Canggu. I cannot sing their praises enough. The staff were so warm & welcoming and executed every request with ease. I cannot stress how lovely & calming this place…

5/5Trey Bidasha

I don’t know where to begin with this hotel and it’s staff, me and my wife stayed a month in Bali, in that time we stayed at many, many, many airbnbs, and hotels. From hyatts to hiltons, even renowned hotels like the…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 39 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Mimpi GroceryArt gallery

    2.3 km · 4 min by car

    Bistro located 2261 meters away, providing a pleasant setting for dining.

    Practical information

    The concierge’s wordFor a simple, pleasant break, Mimpi Grocery works well for a relaxed lunch or a coffee between stops in Bali.

  • Masjid Al Hasanah Tibubeneng PermaiMosque

    2.8 km · 5 min by car

    Mosque located 2,768 meters away, a place of worship for the Muslim community.

    Practical information

    The concierge’s wordIf you're looking for a moment of reflection in Bali, this mosque offers a simple, peaceful pause for the Muslim community.

  • Catholic Church The Holy TrinityChurch

    2.9 km · 5 min by car

    Religious building located 2915 meters away, providing a space for reflection and prayer.

    Practical information

    The concierge’s wordIf you're looking for a quiet pause, Catholic Church The Holy Trinity offers a space for reflection and prayer in Bali.

  • Pererenan BeachTourist attraction

    3.4 km · 6 min by car

    Pererenan Beach, a popular tourist site known for its coastal scenery and waves.

    Practical information

    The concierge’s wordFor a coastal pause, head to Pererenan Beach when you feel like watching the waves and slowing down for a while.

  • Canggu CenterArt gallery

    3.5 km · 6 min by car

    Art gallery located 3,469 meters away, showcasing contemporary and local artworks.

    Practical information

    The concierge’s wordFor a cultural break in Bali, head to Canggu Center if you're in the mood to explore a contemporary local art scene.

  • Echo Beach, CangguTourist attraction

    3.5 km · 6 min by car

    Echo Beach, a tourist attraction in Canggu, is known for its coastal scenery and waves suitable for surfing.

    Practical information

    The concierge’s wordFor a sea-breeze break in Canggu, head to Echo Beach when you’re in the mood for coastal views and a surf-focused atmosphere.

  • SESEH BEACH - PANTAI SESEHTourist attraction

    3.5 km · 6 min by car

    Seséh Beach, a tourist site providing a natural setting ideal for relaxation and walks.

    Practical information

    The concierge’s wordFor a calm break, head to Seseh Beach if you’re in the mood for a walk by the water or a relaxing moment.

  • Echo beach surfspotTourist attraction

    3.6 km · 6 min by car

    Echo Beach, a tourist attraction 3.6 km away, is known for its waves and relaxed atmosphere.

    Practical information

    The concierge’s wordFor a laid-back break in Bali, Echo Beach works well for time by the waves, especially if you enjoy a surf atmosphere.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Parklife BaliPark

    1.9 km · 3 min by car

    Recreation park with a playground, ideal for families looking to relax and have fun.

    Practical information

    The concierge’s wordIf you're traveling with family, Parklife Bali offers an easy break to let the kids play while you catch your breath.

  • Samm's FarmGarden

    2.3 km · 4 min by car

    Samm's Farm, a restaurant set in a garden, providing a dining experience in a natural setting.

    Practical information

    The concierge’s wordFor lunch or dinner surrounded by greenery, Samm's Farm offers a nature-filled break, ideal if you're looking for a table in a garden setting.

  • Pantai Lima BeachPark

    3.1 km · 5 min by car

    Pantai Lima Beach, a coastal park providing a natural space to relax and enjoy the sea.

    Practical information

    The concierge’s wordFor a quiet break by the sea, head to Pantai Lima Beach: a pleasant coastal park to unwind at the end of the day.

  • Dolan Restaurant & ParkGarden

    3.8 km · 7 min by car

    Dolan Restaurant & Park, a restaurant set in a garden, providing a dining experience in a natural setting.

    Practical information

    The concierge’s wordFor a lunch or dinner surrounded by greenery in Bali, Dolan Restaurant & Park offers a nature-filled pause, ideal if you want to slow down between outings.

Around the hotel

Our full Bali guide

Bali blends Hindu temples, terraced rice fields, dramatic coasts and refined resorts, from spiritual Ubud to cliffside Uluwatu.

Read the Bali guide

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Desa Hay Bali?

    Standard check-in starts around 3 PM and check-out is around 11 AM, subject to hotel policies and availability.

  • Can I check in early?

    Early check-in is possible only if the villa is available upon your arrival; fees may apply depending on the time of arrival and the season.

  • Is late check-out possible at Desa Hay and is it chargeable?

    Late check-out may be granted upon request, depending on the day's occupancy, with possible additional charges beyond the standard time.

  • Are airport transfers offered?

    According to the hotel’s policies, private transfers can be arranged by the Desa Hay team for an additional fee.

Location & Access

  • Where is Desa Hay Bali located in relation to Canggu?

    Desa Hay is located near Pererenan, in the Mengwi area, between Canggu and the rice fields of Tumbak Bayuh, in the south-west of Bali.

  • What is the distance between the hotel and the airport?

    Ngurah Rai International Airport in Denpasar is approximately 19 km from Desa Hay, typically a 45 to 75-minute drive depending on traffic.

  • How far are the nearest beaches from Desa Hay in Bali Canggu?

    Desa Hay is located a few minutes' drive from Pererenan Beach and a short distance from the beaches of Canggu, easily accessible by scooter or taxi.

  • How does the location of Desa Hay Bali differ from a stay in Munduk or central Bali?

    Desa Hay is located in the Canggu region of Bali, close to traditional villages and rice fields, different from other addresses like Munduk Cabins situated in the north of the island.

Rooms & Amenities

  • What type of accommodation does Desa Hay Bali offer (rooms, suites or villas)?

    The hotel consists of six independent villas, called jabus, offering intimate villa-style accommodation rather than standard rooms.

  • Do the villas at Desa Hay have a private pool?

    Each jabu has its own small private plunge pool, surrounded by tropical vegetation, reserved for the villa occupants.

  • What standard amenities are found in the villas of Desa Hay Resort?

    The villas are equipped with air conditioning, private bathroom, seating area, minibar, coffee machine, and terrace, depending on the chosen configuration.

  • What are the recent customer reviews of Desa Hay Canggu?

    Reviews highlight the tranquility, attentive service, quality of the villas and breakfast, often rated around excellence on major platforms.

  • Where can we see recent photos of the villas and pool at Desa Hay Bali?

    Official photos are available on the hotel’s website and partner platforms, showcasing the jabus, private pools, tropical gardens, and the Ijo restaurant.

Included Services

  • Does the hotel have parking?

    Yes, private and free parking is available on-site, with 24-hour parking adjacent to the hotel.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available for free in the villas and common areas of the hotel, generally with good speed for remote work.

  • What services are included in the stay at Desa Hay Bali (cleaning, reception, pool)?

    Daily cleaning service, reception, assistance via WhatsApp, as well as the main pool and access to the restaurant are included services.

Dining

  • What type of breakfast is offered?

    Breakfast is served à la carte at the Ijo restaurant or in the villa, with Indonesian, international, vegetarian and vegan options.

  • Is breakfast included at Desa Hay Canggu?

    Breakfast is generally included in the rates for stays at Desa Hay, in the form of à la carte options.

  • Does the hotel have a restaurant for lunch and dinner?

    Yes, the on-site Ijo restaurant serves lunch and dinner, with creative cuisine blending local and international inspirations, as well as a bar.

  • Are vegetarian or vegan dishes available at the Desa Hay Bali restaurant?

    Vegetarian, vegan and gluten-free options are offered at breakfast and meals, adaptable on request to specific diets.

Spa & Wellness

  • Does Desa Hay have a spa or wellness centre on site?

    There is no spa on site, but the hotel collaborates with Spring Spa, located about 10 minutes away by car, to offer treatments to guests.

  • Can yoga be practiced at Desa Hay Bali and how does it work?

    A free yoga session is offered in the morning at certain time slots, and the concierge can help arrange private sessions.

  • Is the atmosphere of Desa Hay suitable for a wellness and relaxation stay in Bali?

    The ambiance is calm and focused on relaxation, aimed at couples and travellers seeking intimacy, quality sleep and rest.

Activities & Leisure

  • Does the hotel have a pool?

    A main outdoor pool is accessible to all guests, in addition to the small private pools of each villa.

  • What activities can be done around Desa Hay in Bali Canggu?

    Activities such as yoga, exploring the cafes and beach clubs of Canggu, as well as excursions to temples and rice fields can be organised.

  • What is Desa Hay known for?

    Desa Hay is mainly known for its villas with private pools, its intimate setting, its sustainable commitment, and its highly personalised service for couples.

  • Where is a good place to stay in Bali if looking for a small intimate eco-resort like Desa Hay?

    Desa Hay offers an intimate atmosphere, with only six villas, personalised service via WhatsApp, and a strong focus on couples, close yet away from the hustle of Canggu.

Family & Kids

  • Is Desa Hay Bali suitable for a stay with children?

    The hotel is primarily aimed at couples and adults; children are only allowed if the property is booked exclusively.

  • Can families book a villa at Desa Hay Canggu all year round?

    Outside of exclusive bookings, the presence of children is limited, making the establishment more suitable for couples seeking peace and intimacy.

  • Are there specific facilities for babies or young children at Desa Hay Resort?

    Contact the concierge to confirm the arrangements for the day.

  • Is it allowed to stay at the hotel with a partner?

    Desa Hay primarily targets couples; it is generally possible to stay with your partner in the same villa, in accordance with local legislation and hotel rules.

Pets

  • Are pets allowed at Desa Hay?

    Pets are generally not accepted at the establishment, which positions itself as an intimate retreat for couples.

  • Can one stay with a small dog or cat at Desa Hay Bali Canggu?

    Contact the concierge to confirm the arrangements for the day.

  • Are special services (bowls, bedding) offered for pets?

    Contact the concierge to confirm the arrangements for the day.

Accessibility

  • Is Desa Hay Bali suitable for people with reduced mobility?

    Desa Hay is a small property with six villas and garden pathways; accessibility for people with reduced mobility depends on the configuration of each villa.

  • Are the common areas such as the pool and restaurant easily accessible by wheelchair?

    Contact the concierge to confirm the arrangements for the day.

  • Are there ground floor villas without steps at Desa Hay Resort?

    Contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • What is the price of a villa in Canggu Bali for a stay at Desa Hay?

    Rates vary depending on the season and the type of villa; on average, a stay is around 200 to 350 USD per night, including breakfast.

  • Can I bring my partner to the hotel room?

    The guest policy in the room follows Indonesian regulations and the hotel’s internal policy; any visit must respect the discretion and safety of other guests.

  • What is the hotel’s cancellation policy?

    Accommodations are offered at flexible or non-refundable rates depending on the offer; the exact cancellation conditions depend on the reservation made on the site or through the agency.

  • Are there any tourist taxes to pay?

    Local taxes may apply to stays in Bali; their amount and billing method are specified at the time of booking or on the final invoice.

  • What payment methods are accepted for settling a stay at Desa Hay Bali?

    Payment is generally made by international credit card or through partner platforms; some offers may require a deposit or prepayment.

  • What is the cost of a one-week holiday in Bali staying at Desa Hay Canggu?

    For a week in Bali including a stay at Desa Hay, the budget depends on the season, type of villa, flights, and activities; you should plan for accommodation, meals, transport, and excursions.

  • Is a staycation with a partner allowed at Desa Hay Bali, and are there any specific rules like in some OYO hotels?

    Couple staycations are generally accepted, in compliance with local laws and internal regulations, without affiliation to chains like OYO.

Sustainability

  • What are the main sustainability actions implemented by Desa Hay Bali?

    Desa Hay promotes an eco-friendly design of the villas, the use of natural materials, the reduction of plastics, and sustainable water and energy management practices.

  • Is Desa Hay Resort an eco-resort and how many villas does it have?

    The hotel prioritises a small capacity of six villas to limit the impact on the environment and preserve the surrounding nature.

  • Does the establishment collaborate with local artisans or producers in Bali?

    Bathroom products and some decorative elements come from local artisans, supporting the Balinese economy.

  • Are initiatives to reduce single-use plastics highlighted at Desa Hay Bali?

    Contact the concierge to confirm the arrangements for the day.

The Concierge answers — Desa Hay

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Bali airport and Desa Hay?

    The concierge can organise a private transfer to or from Bali airport, in an air-conditioned vehicle suitable for your number of bags and occupants. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a driver for the day from Desa Hay to explore Bali?

    The concierge can book a driver for the day to explore around Canggu, Ubud, Tanah Lot or Uluwatu, with a personalised itinerary according to your desires.

  • Can the concierge help me find a taxi for an evening out in Canggu from the hotel?

    The concierge can order a local taxi or a vehicle with a driver for your outings to Canggu, Pererenan or Seminyak, at your desired time.

  • Can you explain which transport apps work best around Desa Hay Bali?

    The concierge can advise you on the most reliable local transport apps and assist with pick-up at Desa Hay.

  • Can you arrange scooter rental directly at Desa Hay Bali?

    The concierge can organise scooter rental delivered on-site, with helmets and insurance tailored to your profile.

Restaurant Reservations

  • Can you book trendy restaurants in Canggu and Pererenan from the hotel?

    The concierge can recommend and reserve tables at the best restaurants in Canggu, Pererenan and Seminyak, taking into account your dietary preferences.

  • Is it possible to organise a private romantic dinner at Desa Hay Bali?

    The concierge can arrange a customised romantic dinner at the Ijo restaurant or in your villa, with a personalised menu and special decoration.

  • Can you recommend Balinese restaurants with vegetarian options near Desa Hay?

    The concierge can suggest restaurants with vegetarian or vegan options and handle reservations tailored to your dietary needs.

Spa Bookings

  • Can you book a massage for me at the partner spa of Desa Hay?

    The concierge can book treatments and massages at Spring Spa, a partner located about 10 minutes' drive from the hotel, depending on available slots.

  • Is it possible to arrange an in-villa massage directly at Desa Hay Bali?

    The concierge can request external therapists to arrange, subject to availability, an in-villa massage in the privacy of your jabu.

  • Can a private yoga class be combined with a spa session on the same day?

    The concierge can arrange wellness sessions such as morning yoga or meditation and combine them with a spa treatment on the same day.

Excursions & Cultural Visits

  • Can you organise a private excursion to Tanah Lot temple from Desa Hay?

    The concierge can organise a private visit to Tanah Lot temple, including round-trip transport and tips for enjoying the sunset.

  • Is it possible to book a day trip to Ubud departing from Desa Hay Bali?

    The concierge can create a customised day in Ubud with rice fields, temples, and waterfalls, including transport from the hotel.

  • Can you organise a visit to traditional Balinese villages around Canggu Bali?

    The concierge can plan visits to traditional Balinese villages and artisan workshops, with an English or French-speaking guide depending on availability.

Special Occasions

  • Can you help organise a romantic marriage proposal at Desa Hay Resort?

    The concierge can prepare a romantic surprise in the villa with petals, candles, and a personalised cake for an anniversary or marriage proposal.

  • Is it possible to book a photographer for a couple or honeymoon shoot at the hotel?

    The concierge can arrange a professional photo shoot on the property and in the surrounding rice fields, with makeup and hairstyling available upon request.

  • Can you help privatise all of Desa Hay Bali for a small private event?

    The concierge can coordinate a partial or full privatisation of the 6 villas for an intimate event, subject to availability and specific conditions.

Shopping & Luxury Services

  • Can you organise a luxury shopping itinerary around Canggu and Seminyak?

    The concierge can recommend designer boutiques and concept stores in Canggu and Seminyak, and arrange a driver for a customised shopping tour.

  • Is it possible to have a personal shopper to discover trendy boutiques near Desa Hay?

    The concierge can arrange for a personal shopper or local stylist, depending on availability, to accompany you in the boutiques.

  • Can you reserve beds or VIP tables in the beach clubs around Canggu Bali?

    The concierge can recommend high-end spas, VIP beach clubs, and rooftops, and reserve beds or tables with priority service when possible.

Family Activities

  • Can you recommend family-friendly activities near Desa Hay Canggu?

    The concierge can suggest family-friendly activities such as calm beaches, water parks, or educational farms, and arrange the necessary transportation.

  • Is it possible to arrange a babysitting service during our stay at Desa Hay Bali?

    The concierge can assist in finding a qualified external childcare service, subject to availability and the hotel's rules regarding children.

Personalized Experiences

  • Can you organise a Balinese cooking class to discover the local cuisine?

    The concierge can organise a private or small group Balinese cooking class, with a visit to a local market depending on the chosen package.

  • Is it possible to book a private yoga class at Desa Hay Resort?

    The concierge can schedule a private yoga session in the garden or by the pool, at a time that suits you, depending on the availability of instructors.

  • Can you help me organise a customised programme for a week of holiday in Bali while staying at Desa Hay?

    The concierge can create a tailored itinerary for a week in Bali, combining Canggu, Ubud, and other areas, based on your budget and interests.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits