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5★ · Nairobi

Villa Rosa Kempinski Nairobi

Chiromo Rd, Nairobi, Kenya, Nairobi

4.74.7/510,719 reviews · Google rating
  • Architecture inspired by Italian villas
  • Central address for exploring Nairobi
  • Refined atmosphere and elegant setting
  • Attentive, personalised service

Hotel 5-star in Nairobi, Kenya, in the heart of Nairobi, featuring personalised service, Italian villa-inspired architecture and Kempinski brand.

Where is Villa Rosa Kempinski located in Nairobi?

Villa Rosa Kempinski is in Nairobi, in a central area that works well for getting around the city.

It suits short stays, business appointments and urban sightseeing without adding unnecessary transfers.

What budget should you expect for a night at Villa Rosa Kempinski Nairobi?

The nightly rate varies with your dates, room category and booking conditions.

For an accurate budget, it is best to check your exact dates or ask the Concierge about the available options.

What can you do on foot around Villa Rosa Kempinski Nairobi?

On foot, you can reach Riverside Park in about 6 minutes for a short, easy stroll.

The National Museum of Kenya is about 8 minutes away on foot, and the Museum of Illusions Nairobi about 12 minutes away.

A word from the Concierge

Villa Rosa Kempinski Nairobi through the Concierge's eyes

Villa Rosa Kempinski is located in Nairobi, Kenya. This 5★ hotel offers a refined atmosphere and elegant setting. It sits in a central area, ideal for exploring the city. The hotel is part of the prestigious Kempinski chain, known for quality service and attention to detail.

What sets this hotel apart is its warm ambiance and architecture inspired by Italian villas. Guests appreciate the elegance of the premises and the comfort of the facilities. Villa Rosa Kempinski attracts a diverse clientele, from couples to business travelers and families seeking relaxation. The service is attentive and personalized, ensuring a pleasant stay.

Before you go, know that the hotel offers numerous amenities. Business travelers will find modern meeting rooms. Families will enjoy the family-friendly spaces. The best time to visit Nairobi is between June and September, when the weather is drier. Be sure to book in advance, especially during peak season.

_My tip from the Concierge: enjoy the spa for a unique wellness experience after a day of exploration._

Why choose Villa Rosa Kempinski Nairobi?

Villa Rosa Kempinski Nairobi is an exceptional address in Nairobi, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • Architecture inspired by Italian villas
  • Central address for exploring Nairobi
  • Refined atmosphere and elegant setting
  • Attentive, personalised service

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • A gentle breakfast before Nairobi

    Beginning the day at Villa Rosa Kempinski means allowing for a moment of transition between the calm of the hotel and the energy of the capital. This experience centres on an unhurried breakfast in an elegant setting, with attentive service that lets guests enter the day with clarity. Ideal before meetings, city exploration or a well-organised early departure.

    Signature urbaineIncluded in your stay
  • Spa pause after the city

    After a day shaped by city traffic, appointments or exploration, the spa becomes a genuine point of balance. This experience invites guests to reserve a treatment or a moment of relaxation in the late afternoon in order to return to a slower pace. It is particularly suited to travellers wishing to alternate intensity and recovery without leaving the comfort of the hotel.

    Bien-êtreReservation required
  • A frictionless business stay

    Designed for business travellers, this experience is built around what the hotel does best: fluidity, availability and consistency. A 24-hour front desk and concierge, wake-up service, daily housekeeping, laundry and overall organisation make it easier to approach a demanding schedule with greater peace of mind. A way of experiencing Nairobi efficiently while preserving a genuine level of comfort.

    BusinessIncluded in your stay
  • An elegant stop in the heart of Nairobi

    For one or two nights, Villa Rosa Kempinski works as a particularly comfortable urban base. This experience suits travellers in transit, couples on a short escape or those wishing to discover Nairobi from a central address. Its appeal lies in the balance between location, refined atmosphere and services able to absorb the constraints of travel.

    Included in your stay
  • A thoughtfully prepared return to your room

    There is a discreet luxury that seasoned travellers recognise immediately: returning in the evening to a room that has been perfectly reset. With turndown service and daily housekeeping, this experience highlights the hotel’s quiet comfort. It turns the end of the day into a true decompression moment, particularly welcome after a full schedule or a long day in the city.

    ConfortIncluded in your stay
  • Tailored concierge support for the capital

    Discovering Nairobi becomes easier when a concierge service can help structure the stay. This experience highlights the hotel’s personalised support in organising key moments of the trip, handling the unexpected or adjusting the pace according to preference. It suits first-time visitors as much as regular travellers seeking smoother logistics and a better-orchestrated stay.

    Service signatureReservation required

Restaurants & bars

1 on-site dining venue.

  • Restaurant Lucca

    Restaurant

    Highlights

    • das Restaurant Lucca ist sehr zu empfehlen
    Practical information

    The concierge’s wordAt Villa Rosa Kempinski Nairobi, book Lucca without hesitation: a highly recommended table, perfect when you want a safe bet.

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 14:00
Check-out
Until 12:00

Pets

Pets are not allowed.

No pets and no service animals are allowed at this property.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Chiromo Rd, Nairobi, Kenya

View on the map

Official website

Google listing

Guest reviews

4.7 / 5 · 10,719 reviews

5/5Consolata Mwikali

Had the most amazing lunch at lucca. From the the gate to the hotel everything was amazing. Exceptional service from our hostess to Valery who made sure we were taken care of. Rebbeca Githinji, a shout out for making…

5/5Virginia Kamuyu

We had an absolutely wonderful dinner at the Italian restaurant, and the entire experience was a solid 10/10. ​The customer service was impeccable from start to finish. A special thank you to Martha and Japheth, who…

5/5cynthia marebe

Amazing amazing experience. Worth all the cost. Rose Ombigi was just amazing through out the conference days. She's not just doing her job, she's creating memorable experience. Highly recommend. Only thing I didn't…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 12 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Riverside ParkTourist attraction

    514 m · 6 min walk

    Riverside Park, a residential complex, is a six-minute walk away and provides a pleasant setting for a stroll.

    Practical information

    The concierge’s wordA 6-minute walk away, Riverside Park offers a pleasant break for an easy stroll between appointments or at the end of the day.

  • National Museum of KenyaMuseum

    653 m · 8 min walk

    Museum an eight-minute walk away, showcasing Kenya's natural and cultural history.

    Practical information

    The concierge’s wordAn 8-minute walk away, the National Museum of Kenya offers an ideal cultural break to explore Kenya’s natural and cultural history.

  • Museum of Illusions NairobiMuseum

    1.0 km · 12 min walk

    Museum one kilometer away, featuring interactive exhibits on optical illusions.

    Practical information

    The concierge’s wordPerfect for a playful break in Nairobi, especially if you enjoy interactive experiences built around optical illusions.

  • Parklands Baptist ChurchChurch

    1.2 km · 14 min walk

    Religious building 1202 meters away, providing a space for prayer and meditation.

    Practical information

    The concierge’s wordIf you're looking for a quiet pause in Nairobi, Parklands Baptist Church offers a setting well suited to prayer and meditation.

  • Parklands Mosque مسجدMosque

    1.7 km · 3 min by car

    Mosque located 1.7 km away, a place of worship and gathering for the Muslim community.

    Practical information

    The concierge’s wordIf you're looking for a spiritual pause or a local landmark, Parklands Mosque is a place of worship and gathering for the Muslim community.

  • Jamia Mosque NairobiMosque

    1.8 km · 3 min by car

    Mosque located in Nairobi, an important place of worship for the Muslim community.

    Practical information

    The concierge’s wordIf you're after a spiritual pause in Nairobi, Jamia Mosque offers a place for reflection at the heart of the local Muslim community.

  • All Saints’ Cathedral NairobiChurch

    2.0 km · 3 min by car

    Religious building located two kilometers away, providing insight into local architecture and culture.

    Practical information

    The concierge’s wordFor a calm break in Nairobi, this cathedral offers a lovely glimpse of local architecture and culture.

  • Citam (Nairobi Pentecostal Church Valley Rd)Church

    2.2 km · 4 min by car

    Religious building located 2.2 km away, providing a space for prayer and meditation.

    Practical information

    The concierge’s wordIf you're after a calm pause for prayer or meditation, Citam offers a setting well suited to a short drive away.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • The Nairobi ArboretumPark

    1.1 km · 14 min walk

    Park located 1130 meters away, providing a natural space for walking and enjoying biodiversity.

    Practical information

    The concierge’s wordFor a green break in Nairobi, head to the Nairobi Arboretum when you feel like an easy walk and some time among biodiversity.

  • Jeevanjee GardensPark

    1.6 km · 19 min walk

    Jeevanjee Gardens, an urban park providing green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break between appointments, Jeevanjee Gardens offers a simple setting to catch your breath and enjoy a quiet moment in the city.

  • Uhuru ParkPark

    2.2 km · 4 min by car

    Uhuru Park, an urban park featuring green spaces and walking paths.

    Practical information

    The concierge’s wordFor a green break in Nairobi, head to Uhuru Park if you feel like stretching your legs and catching your breath between appointments.

  • Karura Forest Gate ANational park

    2.9 km · 5 min by car

    Karura Forest Gate A, a national park featuring hiking trails and natural spaces to explore.

    Practical information

    The concierge’s wordFor a nature break in Nairobi, head to Karura Forest Gate A if you feel like walking and getting some fresh air.

  • Karura Forest- SigiriaPark

    3.8 km · 7 min by car

    Karura Forest, an urban park featuring walking and biking trails.

    Practical information

    The concierge’s wordFor a nature break in the city, head to Karura Forest- Sigiria to walk or cycle its trails, ideal early morning or late afternoon.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • Gikomba Market MachakosMarket

    3.8 km · 7 min by car

    Market in Machakos, offering a variety of local products and crafts.

  • Village MarketShopping mall

    4.8 km · 8 min by car

    Shopping mall 4.8 km away, featuring a variety of shops and services.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • Does the hotel have parking?

    Yes, the hotel offers free private parking for guests. On-site parking is reported by several booking sources.

  • Can I check in early?

    Standard check-in starts at 14:00. Early check-in depends on the day's availability and must be confirmed by the hotel.

  • Are airport transfers offered?

    Yes, airport transfers can be arranged upon request through the hotel or concierge. The pick-up method and rate must be confirmed at the time of booking.

  • Is the reception open 24/7?

    The reception operates continuously according to the standards of major urban hotels. Night requests should be addressed to the desk on site.

  • What time do you need to check out of the room?

    Check-out is indicated at 12:30 by one booking source, and at 12:00 by another. Contact the concierge to confirm the day's arrangements.

  • Can a late check-out be requested?

    Late check-out requests depend on the availability of the day. Confirmation from the reception is necessary before making it certain.

Dining

  • What type of breakfast is offered?

    Breakfast is served on-site and is described as continental by several sources. Depending on the booked offer, it may be included or charged separately.

  • Is breakfast included at Villa Rosa hotel?

    Breakfast is generally offered at the hotel. Depending on the booked offer, it may or may not be included in the rate.

  • How many restaurants are there in the hotel?

    The establishment includes three restaurants according to several sources, and other descriptions mention more depending on the classification of dining venues. The offerings cover international cuisine and several culinary styles.

  • Can you have lunch and dinner at the hotel?

    Yes, dining options are available on site for lunch and dinner. The menus vary depending on the chosen restaurant and the time of service.

  • Is there a bar or lounge in the hotel?

    Yes, the hotel has a bar and lounge areas. Several sources mention a main bar and relaxation areas on site.

  • Is continental breakfast served every day?

    Breakfast is described as continental on several sites, with options available depending on the rate. Inclusion depends on the booked package.

Rooms & Amenities

  • Is Wi-Fi available in the hotel?

    Yes, Wi-Fi is available in the hotel. Booking platforms mention internet access for guests in the establishment's areas.

  • Is the Kempinski hotel a luxury hotel?

    The hotel is a five-star luxury establishment. It is presented as a high-end address with 200 rooms and suites.

  • How many rooms does Villa Rosa Kempinski have?

    The hotel has 200 rooms and suites. The mentioned categories include Business Suites, Premium Suites, and a Presidential Suite.

  • Since when has the Villa Rosa Kempinski Nairobi hotel been open?

    The hotel opened in 2013. It is a 10-storey building located in the Westlands area.

  • Which rooms to choose for more comfort?

    The suites and superior rooms offer more space for longer stays. The exact categories vary depending on availability and the rate booked.

Pets

  • Are pets allowed at Villa Rosa Kempinski Nairobi?

    No, pets are not allowed at Villa Rosa Kempinski Nairobi. Booking sites indicate a no-pets policy.

  • Can I come with my dog or cat?

    Pets are not allowed in the hotel. This rule is indicated in the booking information consulted.

  • Can the hotel handle a special request related to allergies?

    Specific policies related to pet allergies are not detailed in the consulted sources. Please contact the concierge to confirm the arrangements for the day.

Location & Access

  • What is the distance between the hotel and the airport?

    The hotel is located on Chiromo Road, in the Westlands area of Nairobi. Jomo Kenyatta International Airport is generally reported to be about 15 to 21 km away depending on the source.

  • Where is Kempinski located?

    The hotel is located in Nairobi, on Chiromo Road in Westlands. This address is provided by the official website and several booking platforms.

  • Is parking easy at the hotel?

    Parking is available on site and is reported as free by several sources. Availability may vary during peak times.

  • Is the hotel well located for a business trip?

    The hotel is located near the business district and several offices. Its location on Chiromo Road is often described as convenient for business stays.

Activities & Leisure

  • Does the hotel have a pool?

    Yes, the hotel has an outdoor heated pool. Several sources also mention a pool area with bar service.

  • Is there a gym at Villa Rosa Kempinski Nairobi?

    The hotel has an equipped gym. Booking platforms mention a full fitness centre.

  • What can I do around the hotel on foot?

    The hotel does not publish a dedicated walking map, but the Westlands area provides access to restaurants, shops, and services. Exact distances depend on the chosen route.

  • What are the main facilities of the hotel?

    The establishment has a heated outdoor pool, a spa, a fitness centre, and several restaurants. These amenities are regularly highlighted in the hotel's descriptions.

Billing & Policies

  • What is the hotel's cancellation policy?

    Cancellation conditions depend on the type of rate booked. Flexible and non-refundable rates do not apply the same rules.

  • Are there any local taxes to pay?

    Yes, local taxes or fees may apply depending on the rate and booking platform. The exact amount depends on the chosen offer and should be checked before payment.

  • Does Villa Rosa Kempinski pay its interns?

    The consulted sources do not publish reliable and consistent information regarding the payment of interns. Contact the concierge to confirm the current terms.

  • What is the only 7-star hotel in the world?

    No reliable sources consulted confirm an official 7-star hotel in the world. The commonly recognised hotel rating generally stops at five stars.

  • What payment methods are accepted on-site?

    The hotel accepts payments according to the usual booking and stay methods of an international establishment. The exact conditions depend on the chosen rate and booking channel.

  • Do room prices vary by season?

    The rate depends on the period, room type, and booking conditions. Several booking sources display variable prices depending on the date.

Sustainability

  • What does Kempinski mean?

    Kempinski is a luxury hotel group founded in Europe and present in several countries. The brand operates high-end hotels and residences under the Kempinski name.

  • What is the Kempinski group?

    The Kempinski group is an international luxury hotel group. It operates hotels, residences, and resorts in several destinations.

  • What is the architectural style of the hotel?

    The style is that of a luxury urban hotel, with a recognisable pink architecture. Official descriptions present it as a modern establishment with European and Kenyan inspiration.

  • Is Villa Rosa Kempinski one of the best hotels in Nairobi?

    The hotel is often regarded as one of the benchmark addresses in Nairobi for high-end accommodation. Its reputation is based on its rooms, spa, and dining.

Included Services

  • How can I email Villa Rosa Kempinski?

    Yes, the hotel accommodates business stays and contact requests are centralised through the establishment's booking address. The email provided in the sources is reservations.nairobi@kempinski.com.

  • Is Internet and Wi-Fi available throughout the hotel?

    Yes, Wi-Fi is offered to guests in the establishment. Internet access is listed among the amenities available on booking platforms.

  • Does the hotel have meeting or event rooms?

    The hotel has a large reception area and rooms for events. Sources specifically mention a large ballroom and spaces suitable for meetings.

  • Is room service available 24/7?

    Room service is offered at the hotel. The hours and menu vary depending on the time of day.

  • Does Wi-Fi work in the rooms?

    Wi-Fi is reported as accessible in the hotel areas. Speeds and any limitations depend on the area used.

  • Is the hotel suitable for business stays?

    Yes, the hotel is presented as a suitable address for business travellers. Meeting rooms, Wi-Fi, and the location in Westlands cater to this use.

Spa & Wellness

  • Does the hotel spa offer massages and a sauna?

    Yes, the hotel offers a spa with treatments and dedicated wellness areas. The mentioned services include massages, sauna, and hot tub according to the platforms.

  • How many treatment rooms does the spa have?

    The hotel has a spa with several treatment rooms. Sources mention up to nine treatment rooms depending on the service category.

  • Does the spa include a jacuzzi or hot tub?

    The sauna is offered among the wellness facilities. A jacuzzi or hot tub is also mentioned on some booking platforms.

Family & Kids

  • Are the rooms suitable for a family stay?

    The stay is suitable for families, with spacious rooms and suites. Child amenities should be requested in advance according to needs.

  • Is there a kids' club at the hotel?

    The consulted sources do not mention a dedicated kids' club. Please contact the concierge to confirm the day's arrangements.

Accessibility

  • Is the hotel accessible to people with reduced mobility?

    The hotel is accessible to wheelchair users according to the available booking information. Specific needs should be communicated prior to arrival for confirmation.

  • Are there elevators and adapted rooms?

    The establishment has elevators and several levels. Accessible rooms should be explicitly requested before arrival.

The Concierge answers — Villa Rosa Kempinski Nairobi

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from Nairobi International Airport?

    The concierge can organise a private transfer with a driver to or from Jomo Kenyatta International Airport according to the desired schedule. It is recommended to confirm the rate and type of vehicle in advance.

  • Can a car with a driver be booked for the day?

    The concierge can book a vehicle with a driver for business or tourist trips in Nairobi. It is advisable to specify the pick-up time and the desired duration of use.

  • How can an early morning departure be arranged?

    The concierge can assist in coordinating an early departure to the airport, including a pick-up from the hotel. The exact arrangements depend on traffic and the flight schedule.

  • What is the best way to get around Nairobi from the hotel?

    The concierge can recommend the best mode of transport depending on the destination in Nairobi, based on the time and level of comfort desired. It is helpful to share the exact address in advance.

Restaurant Reservations

  • Can you book a table for tonight at a good restaurant in Nairobi?

    Reservations are often made in advance for the most sought-after tables, especially in the evening and on weekends. The concierge can check availability and confirm the dress code if necessary.

  • Is it possible to organise a special dinner for a birthday?

    The concierge can arrange a birthday dinner or a private meal in one of the hotel’s restaurants depending on availability. It is best to indicate the time, number of guests, and culinary preferences.

  • Which restaurants cater to a vegetarian or gluten-free diet?

    The concierge can recommend restaurants suitable for specific diets and check the options available on-site. Vegetarian, gluten-free, or halal requests should be communicated in advance.

  • Can a last-minute reservation be obtained at a popular restaurant?

    The concierge can attempt a last-minute reservation, but confirmation depends on the day's demand. It is recommended to provide several alternative times.

Spa Bookings

  • Can you book a spa treatment for this afternoon?

    The concierge can reserve a slot at the spa and recommend the most suitable treatment for the desired duration. Peak demand times often require advance booking.

  • Is it possible to book a couples massage?

    The concierge can arrange a session for two if slots and treatment rooms are available. It is advisable to specify if the treatment should be in a couples room.

  • What wellness treatments do you recommend for a day of relaxation?

    The concierge can check the facial treatments, massages, and wellness rituals offered on-site. Preferences for pressure, duration, and practitioner can be communicated upon request.

  • Can the spa be booked before my arrival at the hotel?

    The concierge can confirm the spa's opening hours and assist in booking a time slot that fits your schedule. It is advisable to make a reservation before arrival for weekends.

Excursions & Cultural Visits

  • Can you organise a cultural tour of Nairobi?

    The concierge can arrange a guided tour of the city centre, museums, or cultural sites according to your interests. It is helpful to specify the desired duration and type of guide sought.

  • What tourist sites can be easily visited from the hotel?

    The concierge can suggest an excursion to Nairobi's iconic locations with private transport. Access conditions and timings vary depending on the chosen site.

  • Is it possible to take a half-day excursion from the hotel?

    The concierge can assist in organising a half-day outing to a reserve, museum, or craft market. The itinerary should be tailored to the available time and any necessary transfers.

Special Occasions

  • Can you prepare a romantic surprise in the room?

    The concierge can prepare a surprise in the room with flowers, pastries, or decorations as requested. Custom requests should be sent in advance to ensure timely arrangements.

  • How can I organise a birthday cake at the hotel?

    The concierge can coordinate a cake, a personalised message, and a small floral arrangement for a birthday. It is easiest to indicate the date, time, and name to be inscribed.

Shopping & Luxury Services

  • Where can I shop for luxury items near the hotel?

    The concierge can recommend high-end boutiques in Nairobi based on the category sought. A selection can be requested for fashion, jewellery, souvenirs, or business gifts.

  • Can you deliver flowers or a gift to my room?

    The concierge can assist in finding a florist, chocolatier, or premium gift shop with delivery. Preparation and delivery times depend on the chosen provider.

Family Activities

  • What family activities do you recommend in Nairobi?

    The concierge can recommend activities suitable for children based on their age and available time. Family outings should be chosen considering travel times and visiting hours.

  • Can an outing suitable for young children be organised?

    The concierge can assist in booking a simple and accessible activity for a family with young children. It is recommended to request options with minimal walking and a quick return to the hotel.

Personalized Experiences

  • Can you create a customised programme for my stay?

    The concierge can create a tailored itinerary based on your interests, budget, and available time. A detailed request allows for a more relevant proposal.

  • What exclusive private experiences are possible in Nairobi?

    The concierge can recommend private experiences such as a culinary tour, an exclusive dinner, or a photography outing. Availability depends on the providers and should be confirmed in advance.

  • Can personalised assistance be obtained for an urgent request?

    The concierge can coordinate last-minute special requests if they remain feasible with local providers. The quickest options often involve transfers, catering, and gifts.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits