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5★ · Vienna

The Ritz-Carlton Vienna

Schubertring 5-7, 1010 Wien, Autriche, Vienna

4.64.6/52,587 reviews · Google rating
  • In the heart of Vienna
  • Interiors blending tradition and modernity
  • Attentive, personalised service
  • Well suited to romantic stays

Hotel 5-star in Vienna, in the heart of Vienna, featuring 24-hour concierge, personalised arrival in Vienna and frictionless business stays.

How many stars does The Ritz-Carlton Vienna have?

The Ritz-Carlton Vienna is a five-star hotel in the heart of Vienna.

It suits both leisure and business stays, with continuous service and an elegant atmosphere.

Is the spa at The Ritz-Carlton Vienna a good option after a day of sightseeing?

Yes, the hotel has a spa suited to unwinding after the city, meetings or a day on foot.

For treatments, opening times and bookings, it is best to check your dates or contact the concierge.

What restaurants and bars are available at The Ritz-Carlton Vienna?

The hotel has three venues: Dstrikt, Pastamara Bar con Cucina and the Atmosphere Rooftop Bar.

You will find a farm-to-table steakhouse, a Sicilian-inspired dining option and a rooftop bar for drinks and light bites.

A word from the Concierge

The Ritz-Carlton Vienna through the Concierge's eyes

The Ritz-Carlton Vienna is located in the heart of Vienna, Austria. This 5★ hotel offers an elegant setting, ideal for both business and leisure travelers. The Ritz-Carlton address signifies luxury and comfort, with attentive and personalized service. The interior decor combines tradition and modernity, creating a welcoming and refined atmosphere. What sets this hotel apart is its commitment to excellence and guest well-being. The common areas are designed for relaxation, while the rooms provide optimal comfort. The Ritz-Carlton Vienna is recognized for its high-quality service, making it a preferred choice for city visitors. Before you go, know that the atmosphere is suitable for romantic getaways and business trips. Couples will appreciate the intimate setting, while professionals will find facilities tailored to their needs. The summer period is particularly pleasant for exploring the city and enjoying outdoor activities. _My tip from the Concierge: book your stay in advance to secure the best rooms, especially during peak season._

Why choose The Ritz-Carlton Vienna?

The Ritz-Carlton Vienna is an exceptional address in Vienna, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 2 July 2026.

  • In the heart of Vienna
  • Interiors blending tradition and modernity
  • Attentive, personalised service
  • Well suited to romantic stays

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

3 on-site dining venues.

  • Pastamara Bar con Cucina

    Bar

    Chef: Ciccio Sultano
    Chef: Ciccio Sultano

    Highlights

    • Sicilian culinary traditions
    Practical information

    The concierge’s wordAt Pastamara Bar con Cucina, let yourself be guided by chef Ciccio Sultano’s Sicilian world: a characterful stop at The Ritz-Carlton Vienna.

  • Dstrikt

    Restaurant

    Highlights

    • farm-to-table steakhouse
    Practical information

    The concierge’s wordAt Dstrikt, go straight for it if you want a farm-to-table steakhouse, clean-cut and very much in the spirit of The Ritz-Carlton Vienna.

  • Atmosphere Rooftop Bar

    Bar

    Highlights

    • a selection of sparkling Perrier-Jouët champagne, masterfully crafted cocktails and delicate snacks
    Practical information

    The concierge’s wordFor a drink that always lands well, head to Atmosphere Rooftop Bar: Perrier-Jouët, expertly crafted cocktails, and delicate snacks, with no fuss.

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Pets

Pets are welcome (40 € fee).

Small dogs up to 15 kg allowed with EUR 40 non-refundable cleaning fee per day.

Wi-Fi

Complimentary Wi-Fi in all rooms.

Location & access

Address: Schubertring 5-7, 1010 Wien, Autriche

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 2,587 reviews

5/5Brandi Patrick

Celebrated my 35th birthday and ended our honeymoon here, and it was amazing! The staff was so welcoming, and acknowledged our celebration which meant a lot. They worked with my husband to surprise me with a decorated…

5/5Maxwell Manning

Great hotel- the service was excellent. The suite I stayed in was large and spacious. THe gym was amazing and was very happy to see that it was open 24 hours- this is a big plus. Also the pool is open until very late…

5/5Rick Froh

Just wow. The staff were as welcoming as we’ve ever experienced. The whole team made us feel special and welcome. Breakfast was excellent and we enjoyed a light lunch that was good. Great location and great rooms.

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 8 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • MusikvereinTourist attraction

    348 m · 4 min walk

    Concert hall four minutes' walk away, known for its exceptional acoustics and a variety of musical performances.

    Practical information

    The concierge’s wordA 4-minute walk away, the Musikverein offers an elegant musical interlude, ideal in the evening if you're in the mood for remarkable acoustics.

  • Église Saint-Charles-BorroméeChurch

    531 m · 6 min walk

    Church six minutes' walk away, known for its baroque architecture and richly decorated interior.

    Practical information

    The concierge’s wordA 6-minute walk away, St. Charles Borromeo Church makes a peaceful pause if you're in the mood for Baroque architecture and a richly decorated interior.

  • Wiener StaatsoperOpera house

    547 m · 7 min walk

    Opera house a seven-minute walk away, offering performances of classical music and opera.

    Practical information

    The concierge’s wordFor an easy classical evening, head to the Wiener Staatsoper, a 7-minute walk away, ideal when you’re in the mood for a musical interlude.

  • AlbertinaTourist attraction

    666 m · 8 min walk

    Art museum an eight-minute walk away, featuring a vast collection of works from the Renaissance to modern art.

    Practical information

    The concierge’s wordAn 8-minute walk away, the Albertina offers an ideal cultural break between plans, with a journey from the Renaissance to modern art.

  • Cathédrale Saint-Étienne de VienneChurch

    723 m · 9 min walk

    Religious building a nine-minute walk away, known for its Gothic architecture and historical significance.

    Practical information

    The concierge’s wordA 9-minute walk away, St. Stephen’s Cathedral makes a lovely break if you’re in the mood for Gothic architecture and a place steeped in history.

  • Bibliothèque nationale autrichienneMuseum

    834 m · 10 min walk

    Austrian National Library, a site for the preservation and research of written heritage.

    Practical information

    The concierge’s wordIf you’re in the mood for a studious break, the Austrian National Library offers a lovely moment centered on written heritage and research.

  • HofburgHistoric place

    940 m · 11 min walk

    Hofburg, the former imperial palace, is a historical site to visit to learn about Austria's history.

    Practical information

    The concierge’s wordFor a cultural break in the heart of Vienna, head to the Hofburg when you feel like diving into Austria’s history.

  • Musée Sissi HofburgMuseum

    985 m · 12 min walk

    Museum 985 meters away, dedicated to the history of Empress Elisabeth of Austria.

    Practical information

    The concierge’s wordA lovely pause if you're interested in imperial history: this museum is dedicated to Empress Elisabeth of Austria.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • StadtparkPark

    374 m · 5 min walk

    Stadtpark, an urban park five minutes' walk away, perfect for strolling and enjoying nature in the heart of Vienna.

    Practical information

    The concierge’s wordA 5-minute walk away, Stadtpark offers a green pause, ideal for a calm stroll between plans in the heart of Vienna.

  • RathausplatzSquare

    1.6 km · 19 min walk

    Rathausplatz, a public square in the heart of Vienna, often used for events and gatherings.

    Practical information

    The concierge’s wordIf you want to feel Vienna’s pulse, stop by Rathausplatz, a lively break in the heart of the city, especially during events or gatherings.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • Where is The Ritz-Carlton Vienna located?

    The official address is Schubertring 5-7, 1010 Vienna, on the Ringstrasse, in immediate proximity to the Stadtpark and the historic heart of the city.

  • Where exactly is The Ritz-Carlton Vienna located in relation to the historic centre of Vienna?

    The hotel is located on the Schubertring, a section of the Ringstrasse boulevard, within walking distance of the State Opera, St. Stephen's Cathedral, and major cultural sites.

  • What is the distance between the hotel and the airport?

    The hotel is located approximately 19 to 20 km from Vienna International Airport (VIE), which is about 17 to 30 minutes of travel time depending on the mode of transport.

  • How far is the hotel from the main tourist sites in central Vienna?

    It is possible to reach the historic centre, St. Stephen's Cathedral, and the State Opera within a few minutes' walk from the hotel, located in the heart of Vienna.

  • Is the hotel well served by public transport in Vienna?

    The hotel is located a few minutes' walk from the metro station and several tram stops on the Ringstrasse, providing easy access to public transport.

  • Is The Ritz-Carlton Vienna close to the airport or rather in the city centre?

    The hotel is not located directly at the airport, but in the city centre, approximately 19 km from VIE, accessible by taxi, train, or limousine.

Rooms & Amenities

  • Is Wi-Fi available in the hotel?

    Wi-Fi is free throughout the hotel, including the rooms, public areas, and lobby.

  • How many rooms and suites does The Ritz-Carlton Vienna offer?

    The hotel has 200 to 202 elegant rooms and suites located in four 19th-century palaces, all equipped with modern amenities.

  • What amenities can be found in the rooms at The Ritz-Carlton Vienna?

    The rooms are equipped with air conditioning, flat-screen TV, minibar, audio system, marble bathroom, and turn-down service.

  • Does The Ritz-Carlton Vienna have meeting rooms for professional events?

    A business centre and meeting rooms are available, with audiovisual equipment and capacity for up to approximately 240 people for large gatherings.

  • What do the rooms and common areas of The Ritz-Carlton Vienna look like?

    Official photos of the hotel show luxurious contemporary interiors, a spa with a large pool, as well as the historic façade on the Ringstrasse.

Billing & Policies

  • How many stars does The Ritz-Carlton have?

    The hotel is rated 5 stars and is part of the international luxury brand The Ritz-Carlton, which is integrated into the Marriott International group.

  • What is the cost of a night at The Ritz-Carlton?

    Rates vary depending on the season and room type; as a guideline, a night in a standard room generally ranges from approximately 450 to 830 USD, and suites start from around 730 USD.

  • What are the average room prices at The Ritz-Carlton Vienna?

    Prices in euros vary depending on the room category, season, and offers, with a dynamic pricing policy for this luxury hotel in the city centre.

  • Is the Ritz-Carlton the most expensive hotel?

    The hotel is not presented as the most expensive establishment in the world, although it is among the luxury hotels in Vienna with high rates for the destination.

  • What is the hotel's cancellation policy?

    The establishment generally applies variable cancellation policies depending on the rate type, ranging from flexible cancellation to more restrictive conditions. Contact the concierge to confirm the terms of the day.

  • Are there any local taxes to pay?

    Local tourist taxes are generally charged in addition to the room price, in accordance with the regulations of the city of Vienna. Contact the concierge to confirm the terms of the day.

  • What payment methods are accepted at the reception of The Ritz-Carlton Vienna?

    Accepted payment methods include cash and major international credit cards.

  • Does The Ritz-Carlton Vienna offer smoking rooms or a smoking area?

    The smoking policy generally provides for non-smoking rooms, with possible designated smoking areas. Contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets allowed at The Ritz-Carlton Vienna?

    Pets are allowed, with a policy permitting small dogs up to 15 kg and a non-refundable cleaning fee per day.

Arrival & Departure

  • Does the hotel have parking?

    The hotel has on-site parking with options for self-parking or valet service, charged per day.

  • What are the check-in and check-out times at The Ritz-Carlton Vienna?

    Check-in starts at 15:00 and continues until midnight; standard check-out is at 12:00.

  • Can I check in early?

    Early check-in may be offered depending on room availability and may incur additional charges; it is recommended to request it in advance.

  • Are airport transfers offered?

    Airport transfers are offered via limousine or shuttle service, typically charged at a fixed rate per trip or per room.

  • Is it possible to request a late check-out at The Ritz-Carlton Vienna?

    Late check-out may be offered subject to availability and may incur an additional charge; it is recommended to request it at the reception.

Dining

  • What type of breakfast is offered?

    Breakfast is offered in a buffet or à la carte format, typically international style with Viennese options and hot and cold choices.

  • What restaurants are available at The Ritz-Carlton Vienna?

    The restaurants include the Dstrikt Steakhouse, specialising in regional cuisine and grilled dishes, as well as a bar and other dining options on site.

  • What type of cuisine is served at the hotel's main restaurant?

    The restaurant menus offer international and Austrian cuisine, with seasonal menus and a selection of meats and wines at the Dstrikt Steakhouse.

Spa & Wellness

  • What wellness and spa facilities are available at The Ritz-Carlton Vienna?

    The hotel offers a full spa with an indoor pool, saunas, steam room, treatment rooms, and a fitness room open 24 hours.

  • Does the hotel have a swimming pool?

    The Ritz-Carlton Spa features the largest indoor pool in central Vienna, with underwater music, as well as a range of treatments using high-end products.

Activities & Leisure

  • Does the hotel offer a rooftop or terrace with a view of Vienna?

    A rooftop with a panoramic terrace is accessible, offering views of the city and, depending on the season, events or pop-up concepts.

  • Does the hotel have a gym and what are its hours?

    The fitness centre is accessible 24 hours a day for guests, with modern cardio and weight training equipment.

  • Does the hotel have a particular history or architectural heritage?

    The Ritz-Carlton Vienna is located in four historic 19th-century palaces, providing a heritage setting in the heart of Vienna.

  • Does the hotel organise seasonal events or special activities, for example at Christmas, on its rooftop?

    Depending on the season, activities may be organised on the rooftop or in the hotel's spaces, particularly around festive periods. Contact the concierge to confirm the arrangements for the day.

Included Services

  • What services are generally included in the room rate at The Ritz-Carlton Vienna?

    Most offers include accommodation and Wi-Fi; meals, including breakfast, are generally charged separately depending on the type of rate booked.

  • Is there a 24-hour room service at The Ritz-Carlton Vienna?

    Room service is available 24 hours a day for meals and drinks in the room, with a dedicated menu and extended hours.

  • What concierge and business services are available for guests?

    The hotel offers a dedicated concierge service, luggage assistance, currency exchange, laundry, dry cleaning, and a business centre.

  • What are the general reviews from guests about The Ritz-Carlton Vienna?

    Online reviews generally describe the hotel as a highly rated luxury establishment, appreciated for its service, spa, and central location.

  • Are there packages or special offers including breakfast or spa at The Ritz-Carlton Vienna?

    Special offers may include packages with breakfast, spa access, or culinary experiences; they vary by season. Contact the concierge to confirm the arrangements for the day.

Accessibility

  • Is the hotel accessible for people with reduced mobility or in wheelchairs?

    Accessible rooms and common areas are available; detailed information can be obtained from the hotel for specific needs.

  • Are there parking spaces and accessible entrances for disabled persons?

    Accessible parking is provided on site, and the property has elevators to reach the floors and common areas.

  • Are assistance animals accepted at The Ritz-Carlton Vienna?

    Guide dogs and other assistance animals are accepted free of charge and without additional formalities.

Family & Kids

  • Is the hotel suitable for a family stay with children?

    Connecting rooms and extra beds may be available for families; the hotel is located near parks and attractions suitable for children.

  • Can we arrange a babysitting service during our stay at The Ritz-Carlton Vienna?

    A babysitting service can be offered upon request and subject to availability; it is advisable to book in advance.

Sustainability

  • Does The Ritz-Carlton Vienna implement actions for sustainable development?

    The hotel applies sustainability initiatives, such as reducing single-use plastics, energy savings, and waste sorting, in line with practices of major international chains.

  • Does the hotel use responsible or eco-certified products in the rooms and spa?

    It is possible that some textiles and consumables are sourced from responsible or certified supply chains, as part of the brand's global commitments.

  • Are there measures in place to reduce energy consumption in the establishment?

    Energy management systems, such as low-energy lighting and temperature controls, are generally integrated to limit environmental impact.

The Concierge answers — The Ritz-Carlton Vienna

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer to or from Vienna airport for my stay at The Ritz-Carlton Vienna?

    The concierge can organise a private limousine transfer between Vienna airport and the hotel, with personalised welcome and luggage assistance according to your flight schedule.

  • Is it possible to book a private chauffeur by the hour to get around the city from The Ritz-Carlton Vienna?

    The concierge can book a chauffeur service at your disposal for several hours or the day to explore Vienna and its surroundings in a luxury vehicle.

  • Can the concierge assist me in using public transport to reach the main sites from the hotel?

    The concierge can advise on the best public transport options from the hotel and provide maps, schedules, and route recommendations tailored to your itinerary.

  • Can you arrange a transfer between The Ritz-Carlton Vienna and Wien Hauptbahnhof before my departure?

    The concierge can organise transfers to Wien Hauptbahnhof or other train stations, including a reserved taxi or limousine according to your preferences.

  • Can I ask the concierge to book a taxi early in the morning to take me to the airport?

    The concierge can book a taxi or a vehicle suitable for the number of people and luggage for late evening or early morning transfers.

Restaurant Reservations

  • Can the concierge reserve a table at a fine dining restaurant near The Ritz-Carlton Vienna?

    Reservations are made through the concierge, who can secure tables at nearby fine dining restaurants, including starred or highly sought-after establishments.

  • Is it possible to plan a romantic dinner on a rooftop or with a view of the city through the concierge?

    The concierge can organise a romantic dinner with a view of Vienna, either on the hotel rooftop or at a partner restaurant, subject to availability and weather conditions.

  • Can I ask the concierge to arrange a dinner with a vegetarian or gluten-free menu within the hotel?

    Special menus or dietary requirements can be accommodated if the concierge is informed in advance, who coordinates with the hotel's restaurants.

  • Can the concierge book a typical Viennese restaurant for me to discover local specialities?

    The concierge can recommend and reserve typical brasseries or Heuriger to experience traditional Viennese cuisine in the best locations.

Spa Bookings

  • How can I book a treatment at the Ritz-Carlton Spa during my stay at The Ritz-Carlton Vienna?

    Reservations are made through the concierge or the spa, which can schedule massages, facials, and wellness rituals according to your availability and preferences.

  • Is it possible to plan a complete half-day wellness experience at the spa with the help of the concierge?

    The concierge can organise a wellness experience including spa, pool, and fitness room, with slots tailored to your schedule.

  • Can the concierge arrange the privatisation of a spa suite for a couple's moment?

    The concierge can privatise, subject to availability, a spa suite for a couple or a small group, with personalised services and snacks.

Excursions & Cultural Visits

  • Can you organise a private guided tour of Vienna departing from The Ritz-Carlton Vienna?

    The concierge can book a private guided tour of Vienna with a French or English-speaking guide, including the main monuments and historic districts.

  • Can the concierge reserve seats for a performance at the Vienna State Opera or a classical concert?

    The concierge can obtain tickets for the Vienna State Opera or other concert halls, including for highly sought-after performances subject to availability.

  • Is it possible to book an excursion to Schönbrunn Palace through the hotel concierge?

    The concierge can plan excursions to Schönbrunn, Belvedere, or the wine region, with a guide, transfers, and skip-the-line tickets.

Special Occasions

  • Can you prepare a surprise in the room for a birthday during our stay at The Ritz-Carlton Vienna?

    The concierge can organise a surprise in the room with flowers, champagne, and pastries to celebrate a birthday or special occasion.

  • Can the concierge help me organise a romantic marriage proposal in Vienna?

    The concierge can assist in planning a personalised marriage proposal in the hotel or at an iconic location in Vienna, with decoration and photography.

  • Is it possible to organise a small private celebration (cake, decoration) in a suite through the concierge?

    It is recommended to contact the concierge in advance to arrange decoration, cake, music, and photography for a private celebration or family event.

Shopping & Luxury Services

  • Can the concierge organise a personalised luxury shopping session in the boutiques of Vienna?

    The concierge can advise on luxury boutiques in the city centre and book personalised shopping sessions or appointments in jewellery.

  • Can I ask the concierge for addresses for luxury tailoring or shoe repair services nearby?

    The concierge can recommend high-end tailors, cobblers, and alteration services, and coordinate logistics during your stay.

  • Can the concierge assist me in having my purchases from the city boutiques delivered directly to my room?

    The concierge can arrange a delivery service for packages or purchases to the room and coordinate international shipping if necessary.

Family Activities

  • Can you suggest and organise activities suitable for children during our stay at the Ritz-Carlton Vienna?

    The concierge can offer a programme of activities suitable for children, including parks, interactive museums, and fun outings close to the hotel.

  • Can the concierge organise a babysitting service for an evening in Vienna?

    The concierge can book a licensed babysitting service, subject to availability and prior request before your arrival.

Personalized Experiences

  • Is it possible to request a customised programme from the concierge to explore Vienna in two days?

    The concierge can create a tailored itinerary based on your interests, combining culture, gastronomy, shopping, and wellness starting from the hotel.

  • Can the concierge organise an exclusive or off-the-beaten-path experience in Vienna for a special stay?

    The concierge can arrange exclusive experiences, such as a special dinner or a private tour, in coordination with prestigious local partners.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits