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5★ · Vienna

Park Hyatt Vienna

Am Hof 2, 1010 Wien, Autriche, Vienna

4.74.7/52,813 reviews · Google rating
  • In the heart of Vienna
  • Set in a historic building
  • Contemporary design with classic touches
  • Close to Vienna’s cultural attractions

Hotel 5-star in Vienna, Austria, 446 m from Cathédrale Saint-Étienne de Vienne, featuring 24-hour concierge, bar and wellness area.

Where is Park Hyatt Vienna located, and what can you reach on foot from the hotel?

Park Hyatt Vienna is set in the heart of Vienna, in a historic building, with easy access to the city’s cultural and shopping areas.

Several landmarks are within walking distance, including the Sissi Museum, St. Stephen’s Cathedral, the Austrian National Library, the Hofburg and the Albertina.

Is breakfast available at Park Hyatt Vienna?

Yes, the hotel offers breakfast service. It suits guests who want a calm start before heading on foot to museums, historic cafés or shopping streets.

The price may vary by date and booking type. It is best to check your stay details or contact the Concierge directly.

Does Park Hyatt Vienna have a spa and on-site dining?

Yes, the hotel has a spa, along with several dining and bar venues. It works well if you want to balance city sightseeing with time back at the hotel.

Options include The Bank for European cuisine with Austrian produce, Pearl for cocktails, and two more informal lounges.

A word from the Concierge

Park Hyatt Vienna through the Concierge's eyes

Park Hyatt Vienna is located in the heart of Vienna, Austria. This 5★ hotel resides in a historic building, offering an elegant and contemporary atmosphere. The Park Hyatt property is known for its attentive service and refined ambiance, ideal for travelers seeking comfort and luxury.

What sets this hotel apart is its commitment to excellence. The common areas blend modern design with classic touches, creating a soothing environment. Guests appreciate the quality of services that reflect the high standards of the Park Hyatt brand. The overall atmosphere invites relaxation and escape while being close to the city's cultural attractions.

Before you go, know that this hotel suits both couples and business travelers. Its central location allows easy access to major tourist sites. Peak seasons occur in summer and during the holiday season, so consider booking in advance.

_My tip from the Concierge: take time to explore the surroundings on foot, many cafes and shops are nearby._

Why choose Park Hyatt Vienna?

Park Hyatt Vienna is an exceptional address in Vienna, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • In the heart of Vienna
  • Set in a historic building
  • Contemporary design with classic touches
  • Close to Vienna’s cultural attractions

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast in the heart of Vienna

    Beginning the day at Park Hyatt Vienna means enjoying a calm moment before heading out to museums, shopping streets or historic cafés in the city centre. This experience suits travellers who like to set a deliberate rhythm for their stay: a carefully served breakfast, a clear plan for the day, and then Vienna explored on foot.

    Idéal pour un premier séjourIncluded in your stay
  • Tailor-made cultural itinerary with the concierge

    With the benefit of a 24-hour concierge, guests can shape a Viennese day around their interests: major museums, walks through the historic centre, pauses in emblematic cafés or suggestions for an evening performance. The aim is not to overfill the schedule, but to create a coherent and well-paced itinerary.

    Signature MyConciergeHotelReservation required
  • A wellness pause after the city

    After a day of sightseeing, meetings or long walks through Vienna, returning to the hotel’s wellness area helps rebalance the stay. This experience is especially suited to travellers who like to alternate urban intensity with quiet recovery. A few hours devoted to rest, a treatment or simple unwinding can transform the experience of a cultural capital.

    À vivre en duo ou en soloReservation required
  • Vienna on foot from the hotel

    One of the hotel’s greatest privileges is its central location. From here, Vienna can be discovered naturally on foot, linking monuments, squares, shops and gourmet stops without relying on a car. This experience suits travellers who want to feel the city at its true pace and notice its façades, details and shifts between grandeur and intimacy.

    Included in your stay
  • An elegant stay for two

    Park Hyatt Vienna is especially well suited to a stay for two: a historic setting, a calm contemporary atmosphere, easy returns to the hotel between cultural outings, and evenings in the city centre. The appeal lies less in overt romance than in the quality of the rhythm: sleeping well, walking well, dining well, and returning to an address that shelters without disconnecting from the city.

    Pour un week-end culturelIncluded in your stay
  • A seamless business stay

    For business travellers, the signature experience lies in overall smoothness: 24-hour reception, round-the-clock concierge support, wake-up service, laundry, daily housekeeping and a central location. Everything is designed to simplify the transitions between work and personal time. The hotel becomes a dependable base able to absorb last-minute changes while maintaining a high level of comfort.

    Business & bleisureIncluded in your stay

Restaurants & bars

4 on-site dining venues.

  • The Bank

    Restaurant

    Highlights

    • European provincial cuisine
    • features European provincial cuisine created from regional Austrian products that are freshly prepared in the restaurant’s show kitchen.
    Practical information

    The concierge’s wordAt The Bank, settle in for European provincial cuisine prepared to order in the show kitchen, using fine regional Austrian products.

  • Pearl

    Bar

    Highlights

    • serves signature cocktails, long drinks, champagne, wine by the glass, premium spirits and bottled beer.
    Practical information

    The concierge’s wordFor a well-chosen drink, head to Pearl: signature cocktails, champagne, wine by the glass, and premium spirits all work beautifully.

  • The Living Room

    Lounge

    Highlights

    • offers a cigar and whisky lounge in the heart of Vienna where guests can relax and enjoy a large selection of rare single malt whiskies and fine cigars.
    Practical information

    The concierge’s wordFor a refined moment in the heart of Vienna, head to The Living Room: its cigar and whisky lounge is well worth a stop.

  • The Lounge

    Lounge

    Highlights

    • creates a tranquil sanctuary for guests who can relax and have a quick meal, enjoy delicious pastries, or indulge in a selection of wines and champagnes.
    Practical information

    The concierge’s wordAt The Lounge, settle in between appointments: it’s ideal for unwinding, grabbing a quick bite, or lingering over a glass of wine or Champagne.

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 11:00

Cancellation

4 pm 48 hrs prior to arrival or a one night fee will apply

Free cancellation up to 48 hours before arrival

Pets

Pets are welcome at no extra charge.

Pets Allowed

Wi-Fi

Complimentary Wi-Fi in public spaces; in-room access available as a paid option.

Location & access

Address: Am Hof 2, 1010 Wien, Autriche

View on the map

Official website

Google listing

Guest reviews

4.7 / 5 · 2,813 reviews

5/5Jagoda

Our stay here was truly 11/10 not only for the hotel itself but also for the service. The hotel is beautiful, well maintained and in the best location. It is very convenient to be so close and walking distance to…

5/5Kyle Hennies

Great stay! The Park Suite comfortably fit 3 adults, as the living room, closet, and bathroom were all very spacious. We really appreciated the early check-in. The pool and sauna were really nice as well. Service was…

5/5Tyler Durden

I couldn’t wait to write this after staying at the Park Hyatt Vienna. I’ve stayed at numerous Hyatt properties across multiple countries and top brands, including several Park Hyatts, and I can say with confidence this…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 9 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Musée Sissi HofburgMuseum

    362 m · 4 min walk

    Museum four minutes' walk away, dedicated to the history of Empress Sissi and the Habsburg dynasty.

    Practical information

    The concierge’s wordA 4-minute walk away, the Sissi Museum at the Hofburg makes an ideal stop if you want a better sense of Empress Sissi and Habsburg history.

  • Cathédrale Saint-Étienne de VienneChurch

    446 m · 5 min walk

    Religious building a five-minute walk away, known for its Gothic architecture and historical significance.

    Practical information

    The concierge’s wordA 5-minute walk away, St. Stephen’s Cathedral makes a lovely pause to admire Gothic architecture and feel Vienna’s historical depth.

  • Bibliothèque nationale autrichienneMuseum

    486 m · 6 min walk

    Austrian National Library six minutes' walk away, providing access to a vast collection of books and historical documents.

    Practical information

    The concierge’s wordA 6-minute walk away, the Austrian National Library offers a calm break if you feel like browsing books and historical documents.

  • HofburgHistoric place

    603 m · 7 min walk

    Hofburg, the former imperial palace, is a historical site an eight-minute walk away, reflecting the history of the Austro-Hungarian Empire.

    Practical information

    The concierge’s wordA 7-minute walk away, the Hofburg makes an ideal historical interlude if you feel like soaking up Vienna’s imperial heritage.

  • AlbertinaTourist attraction

    648 m · 8 min walk

    Art museum an eight-minute walk away, featuring a vast collection of works from the Renaissance to modern art.

    Practical information

    The concierge’s wordAn 8-minute walk away, the Albertina makes a lovely cultural break if you feel like moving from the Renaissance to modern art.

  • Parlement d'AutricheTourist attraction

    783 m · 9 min walk

    Tourist attraction a nine-minute walk away, representing an example of historical architecture in Austria.

    Practical information

    The concierge’s wordA 9-minute walk away, the Austrian Parliament makes a lovely stop if you're in the mood for historic architecture during a stroll in Vienna.

  • Wiener StaatsoperOpera house

    791 m · 10 min walk

    Opera house a ten-minute walk away, known for its classical music productions and ballet performances.

    Practical information

    The concierge’s wordFor an elegant break, head to the Wiener Staatsoper, a 10-minute walk away, ideal if you enjoy classical music and ballet.

  • Musée d'Histoire Naturelle de VienneMuseum

    864 m · 10 min walk

    Museum 864 meters away, featuring exhibits on natural history and biodiversity.

    Practical information

    The concierge’s wordPerfect for a cultural break if you feel like exploring natural history and biodiversity during your stay in Vienna.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • RathausplatzSquare

    712 m · 9 min walk

    Rathausplatz, a public square an nine-minute walk away, often used for events and gatherings.

    Practical information

    The concierge’s wordA 9-minute walk away, Rathausplatz is a nice break to catch Vienna’s lively atmosphere, especially if you enjoy animated squares and gatherings.

  • StadtparkPark

    1.1 km · 13 min walk

    Stadtpark, an urban park providing green space to relax and enjoy nature.

    Practical information

    The concierge’s wordWhen you need a green break, Stadtpark offers a simple moment to unwind and enjoy nature in the city.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Activities & Leisure

  • What is the Park Hyatt Vienna?

    The Park Hyatt Vienna is a luxury 5-star hotel located in the former bank of the Austro-Hungarian monarchy, in the heart of Vienna's historic centre, featuring a spa, pool, and gourmet restaurant.

  • What was the Park Hyatt Vienna before?

    The building previously housed the headquarters of the Austro-Hungarian bank, transformed into a hotel after several years of renovation and opened in 2014.

  • What is special about the Park Hyatt?

    The Park Hyatt Vienna is distinguished by its central location in the old town, its restored historic bank architecture, and its spa with a pool in the former vault.

  • What is the nearest historic café to the Park Hyatt Vienna?

    The Park Hyatt Vienna is close to several historic cafés in the old town; the concierge can direct you to the oldest Viennese cafés still in operation.

  • What activities can be easily done around the Park Hyatt Vienna?

    The proximity to major sights and shopping streets makes the Park Hyatt Vienna an ideal starting point to explore Vienna on foot or by public transport.

  • Is the Park Hyatt Vienna well located for shopping and historic cafés?

    The hotel is situated in a lively area with luxury shops, historic cafés and museums, all within a few minutes' walk.

  • Does the Park Hyatt Vienna have spaces for meetings or private events?

    Meeting rooms and event spaces are available for seminars, receptions or private events, with audiovisual equipment and catering upon request.

Rooms & Amenities

  • How many rooms does the Park Hyatt Vienna have?

    The Park Hyatt Vienna has approximately 140 rooms and suites, set in the historic former bank building.

  • Is the Park Hyatt a luxury hotel?

    Yes, the Park Hyatt Vienna is classified as a luxury 5-star hotel and is often cited among the best addresses in the city.

  • Is Wi-Fi available in the hotel?

    Yes, Wi-Fi is available free of charge in the rooms and common areas of the hotel for all guests.

  • What amenities can be found in the rooms at Park Hyatt Vienna?

    The rooms generally feature high-quality bedding, air conditioning, flat-screen TV, minibar, coffee machine, safe, and marble bathrooms.

  • Does Park Hyatt Vienna offer room service?

    Room service is available, allowing guests to order meals and drinks to their room at various times throughout the day.

  • Do the rooms have interesting views of the city or landmarks?

    Some rooms and suites offer views of Am Hof Square or the surrounding historic streets; views vary depending on the category booked.

Billing & Policies

  • Does Hyatt still belong to Donald Trump?

    The Hyatt Hotels Corporation is an independent publicly traded company; it is not owned by Donald Trump.

  • What are the average prices for a night at Park Hyatt Vienna?

    Room rates vary depending on the season, category, and occupancy; they are generally within the range of 5-star palace hotels in central Vienna.

  • Is breakfast generally included in the room rate?

    The room price may or may not include breakfast depending on the chosen offer; this information is provided at the time of booking.

  • Are there any tourist taxes to pay?

    Yes, a local tourist tax is generally applied per night and per person, in addition to the room rate, in accordance with Vienna regulations.

  • What is the hotel's cancellation policy?

    Cancellation conditions vary according to the type of rate (flexible or non-refundable) and are specified at the time of booking and on the written confirmation.

  • What payment methods are accepted at Park Hyatt Vienna?

    Park Hyatt Vienna generally accepts major international credit cards and some electronic payment methods, according to usual hotel practices.

Location & Access

  • What characterises the area around the Park Hyatt Vienna?

    The hotel is located on Am Hof square, in the first district, considered one of the most elegant and historic neighbourhoods in Vienna.

  • Where is the Park Hyatt Vienna located in Vienna?

    The Park Hyatt Vienna is located in the 1st district, just a few minutes' walk from St. Stephen's Cathedral and the shopping street Graben.

  • What is the nearest metro station to the Park Hyatt Vienna?

    The nearest metro station is just a few minutes' walk away, making it easy to reach the main sights of Vienna by public transport.

  • Is the Park Hyatt Vienna well located for visiting the main monuments of Vienna?

    The hotel is situated in the historic centre, allowing easy walking access to many major sites such as the cathedral, Graben, and the Hofburg.

  • What is the distance between the hotel and the airport?

    The distance between the hotel and Vienna International Airport is approximately 20 km, which takes about 25 to 30 minutes by car depending on traffic.

Arrival & Departure

  • Does the hotel have parking?

    Yes, a private parking and valet service are available for guests, with charges applied per day or per night according to current rates.

  • What are the usual check-in and check-out times at the Park Hyatt Vienna?

    Standard check-in is in the afternoon and check-out is in the late morning; exact times are provided in the booking confirmation.

  • Can I check in early?

    Please contact the concierge to confirm the arrangements for the day.

  • Is the reception at the Park Hyatt Vienna open 24/7?

    A reception and concierge service is available 24 hours a day for arrivals, departures, and guest assistance.

  • Does the hotel offer a late check-out service and under what conditions?

    Please contact the concierge to confirm the arrangements for the day.

Dining

  • Where is breakfast served at Park Hyatt Vienna?

    Breakfast is mainly served at the Bank Brasserie & Bar, featuring a buffet complemented by à la carte dishes; it can also be served in the room.

  • What is the style of cuisine at the main restaurant of Park Hyatt Vienna?

    The Bank Brasserie & Bar serves high-end brasserie cuisine with fish, meats, and international specialities, in the former historic banking hall.

  • Does the hotel have a bar for evening drinks?

    An elegant bar is located in the former banking hall, offering cocktails, wines, and champagnes in a monumental setting.

  • Does Park Hyatt Vienna offer brunch on weekends and how can it be booked?

    Contact the concierge to confirm the arrangements for the day.

  • Can one enjoy pastries and Viennese coffee directly at Park Hyatt Vienna?

    A patisserie and lounges allow guests to enjoy coffee and sweet specialities within the hotel, depending on current offerings.

Spa & Wellness

  • Does the hotel have a swimming pool?

    The Arany Spa includes an indoor pool, located in the former bank vault, accessible to hotel guests.

  • What types of treatments are offered at the Park Hyatt Vienna spa?

    The spa offers various treatments, massages and rituals, as well as a sauna, steam bath and relaxation areas.

  • Does the Park Hyatt Vienna have a gym and what equipment is available?

    A modern fitness room is accessible 24/7 for guests, equipped with cardio and strength training equipment.

  • Is access to the pool and spa included in the room price?

    Contact the concierge to confirm the terms for the day.

Family & Kids

  • Is the Park Hyatt Vienna suitable for a family stay with children?

    Families will find nearby attractions such as museums, parks and historical sites easily accessible from the hotel; the concierge can detail child-friendly options.

  • Are baby cots or extra beds available in the rooms for children?

    Contact the concierge to confirm the terms for the day.

  • Does the hotel offer a childcare or babysitting service?

    Contact the concierge to confirm the terms for the day.

Pets

  • Are pets allowed at Park Hyatt Vienna?

    Yes, pets are allowed at Park Hyatt Vienna, generally under certain size conditions and with an additional fee, according to the current policy.

  • Are there dedicated rooms or specific floors for guests with pets?

    Contact the concierge to confirm the arrangements for the day.

  • Are special services (bowls, beds) offered for pets?

    Contact the concierge to confirm the arrangements for the day.

Accessibility

  • Does Park Hyatt Vienna have rooms accessible for people with reduced mobility?

    Some rooms are equipped for people with reduced mobility, with adapted bathrooms and easy access to common areas.

  • Are the common areas of Park Hyatt Vienna wheelchair accessible?

    The hotel provides elevators serving the floors and common areas, facilitating movement for people with reduced mobility.

  • Is it possible to book specific equipment for hearing or visually impaired guests at Park Hyatt Vienna?

    Contact the concierge to confirm the arrangements for the day.

Included Services

  • Are airport transfers offered?

    Private transfers can be arranged for an additional fee, while taxis and public transport remain available from the city centre.

  • What services are included as standard in the room price at Park Hyatt Vienna?

    Daily housekeeping, access to the fitness centre, and use of certain spa facilities are generally included for guests.

  • Does Park Hyatt Vienna charge additional service fees for the spa or parking?

    Wi-Fi, access to the gym, and use of common areas are included; other services such as spa, parking, or transfers may be charged separately based on usage.

Sustainability

  • Does Park Hyatt Vienna have a sustainability or environmental commitment policy?

    Hyatt Group communicates commitments regarding sustainability and environmental responsibility; measures may include energy management and waste reduction in its hotels.

  • Does the hotel offer a towel and linen reuse programme to save water?

    Contact the concierge to confirm the arrangements for the day.

  • Are eco-friendly or refillable bath products used in the rooms at Park Hyatt Vienna?

    Contact the concierge to confirm the arrangements for the day.

The Concierge answers — Park Hyatt Vienna

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Vienna airport and the Park Hyatt Vienna?

    The concierge can organise private car transfers with a driver between Vienna airport and the hotel, in a sedan or luxury vehicle, with personalised welcome according to your flight schedule.

  • Is it possible to book a car with a driver for several hours to visit Vienna?

    The concierge can recommend limousine services by the hour or day to explore Vienna, with drivers speaking various languages depending on availability.

  • Can you book a taxi for me early in the morning to Vienna central station?

    Taxi reservations are made through the concierge, who can schedule a taxi at a specific time for the central station, the airport, or an appointment in the city.

  • Can the concierge help me choose and purchase a pass for public transport in Vienna?

    The concierge can provide information on transport tickets and suggest purchasing daily passes or the Vienna City Card, as well as indicate the nearest points of sale.

  • Can you arrange an airport transfer for a family with children and a lot of luggage?

    The concierge can organise a private minivan transfer suitable for families or small groups, with child seats available upon prior request.

Restaurant Reservations

  • Can you book a table for me at a renowned gourmet restaurant in Vienna?

    Reservations are made through the concierge, who can secure a table at starred or highly sought-after restaurants, depending on availability and culinary preferences.

  • Could you recommend and book a traditional Viennese restaurant for me tonight?

    The concierge can suggest local breweries and typical Heuriger, then handle reservations based on the desired area and atmosphere.

  • How can I organise a group brunch at the restaurant of the Park Hyatt Vienna?

    The concierge can coordinate with the team at Bank Brasserie & Bar to organise a brunch or group meal, depending on the number of people and the desired timing.

Spa Bookings

  • Can you book a massage at the hotel spa during my stay?

    Reservations for treatments are made through the concierge or the spa, who will indicate available time slots and the types of treatments offered at Arany Spa.

  • Is it possible to schedule a couples spa treatment with access to the pool and sauna?

    The concierge can arrange access and treatments for couples at Arany Spa, with suitable time slots to enjoy the pool and wellness facilities.

  • Can you help me book a full day package at the spa of the Park Hyatt Vienna?

    The concierge can provide information on subscriptions and offer spa day packages, potentially including fitness, swimming pool, and treatments, depending on current offers.

Excursions & Cultural Visits

  • Can you organise a private guided tour of Vienna's old town departing from the hotel?

    The concierge can book private guided tours of the main sites in Vienna with a French-speaking, English-speaking, or other language guide, subject to availability.

  • Is it possible to obtain skip-the-line tickets for Schönbrunn Palace through the hotel?

    The concierge can advise and book skip-the-line tickets for major museums and palaces, subject to the conditions of the partners.

  • Can you help me organise a day trip outside Vienna with a driver and guide?

    The concierge can suggest day trips to the Wachau Valley or other sites in Lower Austria, with private transport and a guide available upon request.

Special Occasions

  • Can you organise a romantic room decoration for a wedding anniversary?

    The concierge can arrange a romantic room decoration with flowers, sweets, and potentially champagne, depending on the packages offered.

  • Is it possible to order a personalised birthday cake during my stay at the Park Hyatt Vienna?

    The concierge can coordinate a personalised cake with a message, delivered to the room or restaurant at the desired time, subject to sufficient preparation time.

  • Can you help me organise a marriage proposal within the hotel?

    The concierge can offer musicians, a photographer, or other tailored services to celebrate a marriage proposal or special event at the hotel.

Shopping & Luxury Services

  • Can the concierge organise a luxury shopping session with a personal shopper in Vienna?

    The concierge can recommend nearby luxury boutiques and, subject to availability, offer a personal shopper service in certain department stores or fashion houses.

  • Can you recommend high-end jewellers near the Park Hyatt Vienna and make an appointment?

    The concierge can direct you to prestigious jewellers nearby and, if possible, make an appointment with a dedicated advisor.

  • Can you help me have my purchases made in Vienna delivered or shipped?

    The concierge can assist with the delivery of purchases to the hotel or arrange for the shipping of parcels abroad via suitable courier services.

Family Activities

  • Can you recommend activities to do in Vienna with young children over the weekend?

    The concierge can suggest interactive museums, parks, and child-friendly activities, and assist in organising the necessary tickets and transport.

  • Is it possible to arrange a babysitting service for an evening during our stay?

    The concierge can provide information on available childcare services through external providers and assist with bookings according to the hotel's policies.

Personalized Experiences

  • Can you organise a complete evening at the Vienna opera with tickets and transfer from the hotel?

    The concierge can arrange bespoke experiences such as an evening at the opera with transfer, by booking tickets, transport, and possibly dinner before or after.

  • Is it possible to book a private tasting of Austrian wines or an exclusive culinary experience?

    The concierge can offer private tours of workshops, tastings of Austrian wines, or pastry classes, depending on partners and availability.

  • Can you help me create a customised itinerary in Austria starting from the Park Hyatt Vienna?

    The concierge can assist in planning a personalised itinerary over several days in Vienna and Austria, with coordinated hotels, transfers, and visits.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits