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5★ · Jakarta

The Ritz-Carlton Jakarta Pacific Place

Jl. Jend. Sudirman kav 52-53, RT.5/RW.3, Senayan, Kec. Kby. Baru, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12190, Indonésie, Jakarta

4.74.7/513,481 reviews · Google rating
  • In the heart of Jakarta’s business district
  • Close to major shopping centres
  • Urban setting with contemporary design
  • Shared spaces designed for relaxation

Hotel 5-star in Jakarta, Indonesia, in the heart of Jakarta, featuring 24-hour concierge, 24-hour front desk and turndown service.

How much does a stay at The Ritz-Carlton Jakarta Pacific Place cost?

Rates vary by season, selected dates and room category.

For an accurate budget, it is best to check your exact dates or ask the Concierge for tailored guidance.

Is The Ritz-Carlton Jakarta Pacific Place a luxury hotel in Jakarta?

Yes, it is a five-star hotel in the heart of Jakarta’s business district.

The stay focuses on comfort, attentive service and shared spaces designed for relaxation.

Can you dine well at The Ritz-Carlton Jakarta Pacific Place?

Yes. The hotel has three venues, including Pacific Restaurant & Lounge, 8 Lounge and PA.SO.LA.

You will find breakfast service, a restaurant, a bar and a lounge, useful for a meal, a drink or an on-site meeting.

A word from the Concierge

The Ritz-Carlton Jakarta Pacific Place through the Concierge's eyes

Located in Jakarta, Indonesia, The Ritz-Carlton Jakarta Pacific Place provides a luxury experience in an urban setting. This 5★ hotel is situated in the heart of the business district, close to local attractions and shopping centers. The Ritz-Carlton address signifies comfort and elegance, attracting travelers seeking refinement. What sets this hotel apart is its sophisticated ambiance and attentive service. Guests appreciate the modern design and quality amenities. The overall atmosphere reflects the craftsmanship of the Ritz-Carlton brand, with special attention to detail. Common areas are designed to promote relaxation and interaction. Before you go, know that the hotel suits both couples and business travelers. Its central location makes it easy to access offices and tourist attractions. Peak periods may lead to high demand, so plan your stay accordingly. _My tip from the Concierge: consider booking a transportation service in advance to avoid surprises upon your arrival._

Why choose The Ritz-Carlton Jakarta Pacific Place?

The Ritz-Carlton Jakarta Pacific Place is an exceptional address in Jakarta, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 2 July 2026.

  • In the heart of Jakarta’s business district
  • Close to major shopping centres
  • Urban setting with contemporary design
  • Shared spaces designed for relaxation
  • Sophisticated atmosphere and attentive service

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Lounge
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

3 on-site dining venues.

  • Pacific Restaurant & Lounge

    Lounge

    Highlights

    • Asian at European cuisine
    Practical information

    The concierge’s wordFor an elegant moment, head to Pacific Restaurant & Lounge: it neatly blends Asian influences with European cuisine.

  • 8 Lounge

    Lounge

    Highlights

    • nag-aalok ang 8 Lounge ng mga cocktail at al fresco seating na may mga tanawin ng skyline ng lungsod.
    Practical information

    The concierge’s wordFor a drink with a view, head to 8 Lounge: well-chosen cocktails and al fresco seating overlooking Jakarta’s skyline.

  • PA.SO.LA

    Restaurant

    Highlights

    • cuisine internationale
    • plats à base de produits locaux
    Practical information

    The concierge’s wordFor a table you can’t go wrong with, PA.SO.LA strikes the right note with thoughtful international cuisine built around fine local produce.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Pets

Pets are not allowed.

Pets Not Allowed

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Jl. Jend. Sudirman kav 52-53, RT.5/RW.3, Senayan, Kec. Kby. Baru, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12190, Indonésie

View on the map

Official website

Google listing

Guest reviews

4.7 / 5 · 13,481 reviews

5/5Archana Vasa

Highly recommend for business travelers. The standard room is massive, with a truly functional desk workspace. Even without an upgrade, it feels like you’re in a suite. The lounge was amazing — it serves food and drink…

5/5Adam Seymour

Had an amazing stay at The Ritz-Carlton Jakarta, Pacific Place. While I personally prefer the contemporary style of Raffles Jakarta, the Ritz more than made up for it with truly impeccable service. Every staff member…

5/5Diyah Ayu

The staff were all very attentive from the get-go. There was a little issue with my booking at first but we were able to solve it quickly and amicably. Everything was smooth sailing from the moment we stepped foot into…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 5 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Kidzania JakartaTourist attraction

    176 m · 2 min walk

    Amusement center just two minutes' walk away, providing educational and fun activities for children.

    Practical information

    The concierge’s wordA 2-minute walk away, Kidzania Jakarta offers a playful, educational break, ideal for keeping children happily engaged between quieter moments.

  • Habitat ParkTourist attraction

    282 m · 3 min walk

    Tourist attraction just three minutes' walk away, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordA 3-minute walk away, Habitat Park is ideal for a green break between appointments or a quiet moment in the open air.

  • SCBD ParkTourist attraction

    419 m · 5 min walk

    SCBD Park, a green space just five minutes' walk away, ideal for relaxation and enjoying nature in an urban setting.

    Practical information

    The concierge’s wordA 5-minute walk away, SCBD Park is an easy green pause to unwind between appointments or enjoy a quiet moment in the city.

  • Jami' Al-Bina MosqueMosque

    892 m · 11 min walk

    Mosque located 892 meters away, a place of worship and gathering for the Muslim community.

    Practical information

    The concierge’s wordIf you're looking for a quiet moment or a glimpse of local life in Jakarta, this mosque offers a simple, community-centered pause.

  • Ciputra ArtpreneurPerforming arts

    1.5 km · 18 min walk

    Performance arts theater a fifteen-minute walk away, dedicated to the performing arts.

    Practical information

    The concierge’s wordFor a cultural break 15 minutes away on foot, head to Ciputra Artpreneur if you're in the mood for an evening devoted to the performing arts.

  • Gereja Katolik Santa Perawan Maria Ratu, Paroki Blok Q, Kebayoran BaruChurch

    1.7 km · 3 min by car

    Religious building located 1.7 km away, providing a space for prayer and meditation.

    Practical information

    The concierge’s wordIf you're after a quiet pause in Jakarta, this church offers a setting suited to prayer and meditation.

  • Al-Azhar Great MosqueMosque

    1.7 km · 3 min by car

    Mosque 1.7 km away, an important place of worship for the Muslim community.

    Practical information

    The concierge’s wordA peaceful pause if you’d like to discover a place of worship that matters to Jakarta’s Muslim community.

  • Nurul Iman Mosque, Blok M SquareMosque

    2.6 km · 4 min by car

    Mosque located 2.5 kilometers away, an important place of worship for the Muslim community.

    Practical information

    The concierge’s wordIf you're looking for a spiritual pause in Jakarta, Nurul Iman Mosque at Blok M Square is an important place of worship for the Muslim community.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Hutan Kota GBKPark

    307 m · 4 min walk

    Urban park a four-minute walk away, providing green space to relax and enjoy nature in the city.

    Practical information

    The concierge’s wordA 4-minute walk away, Hutan Kota GBK offers a green break, ideal for catching your breath between appointments or enjoying a quiet moment.

  • Taman LangsatPark

    2.9 km · 5 min by car

    Taman Langsat, an urban park providing green space to relax and enjoy nature.

    Practical information

    The concierge’s wordIf you're after a green break in Jakarta, Taman Langsat is ideal for unwinding for a while and enjoying a soothing natural setting.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • Senayan ParkShopping mall

    1.4 km · 17 min walk

    Shopping mall located 1410 meters away, featuring a variety of shops and dining options.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • What is The Ritz-Carlton Jakarta, Pacific Place?

    The hotel is part of the luxury brand The Ritz-Carlton of the Marriott International group and positions itself as an urban palace in the SCBD business district of Jakarta.

  • Where is The Ritz-Carlton Jakarta Pacific Place located in Jakarta?

    The hotel is located in the Sudirman Central Business District (SCBD), directly connected to the Pacific Place Mall, in the heart of Jakarta's Golden Triangle.

  • What is the exact address of The Ritz-Carlton Jakarta, Pacific Place?

    The address is Sudirman Central Business District, Jalan Jenderal Sudirman Kav. 52-53, Pacific Place, Jakarta 12190, Indonesia.

  • What is the distance between the hotel and the airport?

    Soekarno-Hatta International Airport is approximately 30 km by car from the hotel, depending on traffic.

Rooms & Amenities

  • How many stars does The Ritz-Carlton Jakarta Pacific Place hotel have?

    The establishment is classified as a five-star luxury hotel, in line with its Ritz-Carlton positioning and high-end services.

  • Is Ritz-Carlton a luxury hotel?

    The Ritz-Carlton Jakarta, Pacific Place is a luxury hotel offering spacious suites, a spa, an outdoor pool, and an executive lounge with full dining for all guests.

  • What facilities are available at the Ritz-Carlton hotel?

    The hotel offers suites of various categories, residences, and a large ballroom, with direct access to the Pacific Place Mall and spa services, pool, lounge, and restaurant.

  • What is the name of the most expensive room in the hotel?

    The largest suites and premium residences represent the most expensive categories, designed for luxury stays and private events.

  • Is Ritz Carlton the most expensive hotel?

    The Ritz-Carlton Jakarta, Pacific Place is one of the luxury hotels in Jakarta offering suites, residences, and high-end services, but the city has other very expensive establishments.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available for free in the common areas and for guests, with Wi-Fi included mentioned on booking platforms.

  • What amenities are found in the hotel's rooms and suites?

    The residences and suites are equipped with premium bedding, air conditioning, separate living areas, luxurious bathrooms, and, depending on the categories, kitchens or dining areas.

Billing & Policies

  • Is Ritz-Carlton part of Marriott?

    The Ritz-Carlton Jakarta, Pacific Place is a Ritz-Carlton branded property managed by Marriott International as part of its luxury hotel portfolio.

  • What is the hotel's cancellation policy?

    Contact the concierge to confirm the terms for the day.

  • Are there any occupancy taxes to pay?

    Contact the concierge to confirm the terms for the day.

  • What is the price of the Ritz Carlton Jakarta hotel?

    Room and residence rates vary depending on the season, category, and offers; indicative prices are available on booking sites.

  • What is the usual price of rooms at the Ritz-Carlton Pacific Place Jakarta?

    The rate for suites and residences at The Ritz-Carlton Jakarta Pacific Place depends on the type of room, dates, and booking conditions on each platform.

  • Do the displayed prices include taxes and service charges?

    Taxes and service charges are generally included or indicated separately in the displayed rate; details are provided on the booking confirmation.

  • What payment methods are accepted for a reservation at The Ritz-Carlton Jakarta Pacific Place?

    Payment conditions generally include international credit cards and sometimes advance payments or guarantees by card, depending on the booking platform.

Arrival & Departure

  • Does the hotel have parking?

    The hotel has private on-site parking with electric car charging stations and paid valet service.

  • What are the check-in and check-out times at The Ritz-Carlton Jakarta Pacific Place?

    Standard check-in starts at 3 PM and check-out is until 12 PM, according to official information and booking sites.

  • Can I do an early check-in?

    Contact the concierge to confirm the arrangements for the day.

  • Are airport transfers offered?

    Contact the concierge to confirm the arrangements for the day.

  • Is late check-out possible at The Ritz-Carlton Jakarta Pacific Place?

    Late check-out is sometimes possible upon request and subject to availability; the exact conditions depend on the day and room category.

Dining

  • What type of breakfast is offered?

    Breakfast is served as a full buffet at the Executive Lounge and is offered free of charge for all guests, with continental, Asian, and international options.

  • What is the restaurant at The Ritz-Carlton Jakarta, Pacific Place?

    The PA.SO.LA Restaurant is the hotel's main restaurant, offering international and Indonesian cuisine, both in the dining room and sometimes in buffet form.

  • Does the hotel offer a lounge with included dining for guests?

    An Executive Lounge is accessible to all guests and serves breakfast, lunch, afternoon tea, cocktails, and hors d'oeuvres during extended hours each day.

Spa & Wellness

  • Does the hotel have a pool?

    The hotel has an outdoor pool, accessible to residents, mentioned as a pool on-site in the accommodation descriptions.

  • What spa and wellness services are available at The Ritz-Carlton Jakarta Pacific Place?

    The hotel offers a spa with massages, body treatments, sauna, steam room, cold and hot pools, with advance booking recommended.

  • Does the hotel have a gym or fitness centre?

    A well-equipped fitness centre is available, with cardio machines, weight training equipment, and sometimes a coach or fitness classes.

  • Does the hotel offer facial treatments and beauty services?

    A beauty salon and facial treatments are offered at the hotel spa, with services such as aesthetic treatments and specific massages.

  • Does the hotel have a jacuzzi or hot tub?

    A jacuzzi or hot tub is listed among the relaxation facilities of the establishment, in addition to the pool and spa.

Family & Kids

  • Is the establishment suitable for family stays with children?

    The hotel generally accepts families, offers family-friendly rooms, and mentions amenities such as a children's play area and family activities.

  • What children's activities are offered at The Ritz-Carlton Jakarta Pacific Place?

    A children's play area and family activities are indicated among the services, subject to availability and possible fees.

  • Is a babysitting service available at the hotel?

    Contact the concierge to confirm the terms for the day.

Pets

  • Are pets allowed at The Ritz-Carlton Jakarta Pacific Place?

    Pets are not allowed in the hotel, in accordance with the official policy stating that animals are not permitted.

Accessibility

  • Are guide dogs or assistance animals allowed at the hotel?

    Assistance animals are accepted without charge or specific formalities, according to the accessibility policy mentioned by the hotel.

  • Does the hotel offer rooms and facilities for people with reduced mobility?

    The establishment has elevators, accessible rooms, and accessible parking on site, with detailed information available through customer service.

  • How can I obtain detailed information about facilities for disabled guests?

    Contact the concierge to confirm the arrangements for the day.

Included Services

  • What are the customer reviews of The Ritz-Carlton Jakarta Pacific Place?

    Online reviews describe the hotel as very luxurious, with attentive service, remarkable cleanliness, and large suites, while mentioning some variations in service.

  • Is the hotel suitable for business travel and professional meetings?

    A business centre, meeting rooms, and secretarial services are available for business clients.

  • What languages are spoken by the staff at The Ritz-Carlton Jakarta Pacific Place?

    The most commonly spoken languages by the staff include Indonesian, English, Malay, and Japanese.

  • Does the hotel offer residences or packages for long stays?

    Long stay residences generally benefit from services such as regular housekeeping, laundry, and sometimes specific rates for extended stays.

  • What security measures are in place at the hotel and the Pacific Place complex?

    Security is ensured by 24-hour surveillance, access control, and the presence of staff in the complex connected to the Pacific Place Mall.

  • What services are included in the room rate at The Ritz-Carlton Jakarta Pacific Place?

    Some rates include access to the executive lounge with all-day dining; others may specify inclusions such as breakfast and Wi-Fi, depending on the chosen offer.

Activities & Leisure

  • What event and reception possibilities does the ballroom of The Ritz-Carlton Jakarta Pacific Place offer?

    Guests have access to the hotel's large ballroom for events, weddings, conferences, and receptions, with tailored banquet services.

  • What leisure activities are available within the hotel?

    Activities such as happy hour, themed dinners, televised sports events, and bike rentals are mentioned among the services offered.

Sustainability

  • Does the hotel have sustainable or eco-friendly initiatives?

    Environmental practices are not publicly detailed; some properties in the group implement energy savings and reduction of single-use plastics.

  • Does the hotel offer options for reducing water or energy consumption for guests?

    Contact the concierge to confirm the arrangements for the day.

  • Are there recycling or single-use plastic reduction programmes at the establishment?

    Contact the concierge to confirm the arrangements for the day.

The Concierge answers — The Ritz-Carlton Jakarta Pacific Place

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between The Ritz-Carlton Jakarta Pacific Place and the airport?

    The concierge can arrange private transfers by car or limousine to Soekarno-Hatta and Halim Perdanakusuma airports, with personalised welcome according to your flight schedule.

  • How can I book a chauffeur at my disposal to explore Jakarta from the hotel?

    Reservations for a chauffeur at your disposal for a full day or half day in Jakarta and its surroundings are made through the concierge, with vehicles suited to the size of the group.

  • Can the concierge help me organise my business travel in the SCBD district?

    The concierge can advise on the best routes by MRT metro, Blue Bird taxi, or private car to reach the main business districts of Jakarta from the hotel.

  • How can I organise a transfer from the hotel to Gambir station or other stations?

    It is recommended to contact the concierge to plan transfers to Gambir station or other stations, including luggage assistance and estimated travel time.

  • Is it possible to book transport with a child car seat from the hotel?

    The concierge can book car services with an approved child seat for urban trips and airport-hotel transfers.

Restaurant Reservations

  • How can I reserve a table at the PA.SO.LA Restaurant of The Ritz-Carlton Jakarta Pacific Place?

    Reservations are made through the concierge for the PA.SO.LA Restaurant at the hotel, including choice of timings, table with a view, and special dietary requirements.

  • Can you suggest and book high-end restaurants near the hotel?

    The concierge can recommend and reserve gourmet or local restaurants in the SCBD area and central Jakarta, according to your budget and culinary preferences.

  • Can the concierge organise menus tailored to allergies or specific diets?

    It is advisable to inform the concierge of your allergies or dietary restrictions to adapt the menus and buffets in the lounge and restaurant.

  • How can I organise a private business dinner within the hotel?

    The concierge can organise private or semi-private dinners in the hotel's dining spaces or lounges for professional meetings.

Spa Bookings

  • How can I book a massage or treatment at the spa of The Ritz-Carlton Jakarta Pacific Place?

    Reservations are made through the concierge for massages, body and facial treatments at the hotel spa, specifying the desired time slot.

  • Can you help me choose the most suitable spa treatment for my stay?

    The concierge can recommend signature spa treatments based on the length of stay, level of fatigue, or aromatic preferences.

  • Is it possible to privatise a part of the spa for a group or a couple?

    The concierge can arrange private sessions at the spa or coordinated access to the sauna, hammam, and pools for small groups.

Excursions & Cultural Visits

  • How can I organise a cultural tour of Jakarta from The Ritz-Carlton Jakarta Pacific Place?

    The concierge can organise guided tours of Jakarta, including Kota Tua, Monas, and museums, with English or French-speaking guides available upon request.

  • Can the concierge suggest day trips outside of Jakarta?

    It is recommended to ask the concierge for excursions to Bogor, Bandung, or nearby natural sites, including transport and a guide.

  • Can you organise themed tours such as a food tour or batik?

    The concierge can book themed tours, such as street food, batik fabric shopping, or contemporary architecture in the SCBD area.

Special Occasions

  • How can I organise a romantic surprise or a birthday in the hotel room?

    The concierge can coordinate floral decorations, personalised cakes, and room setups for birthdays or marriage proposals.

  • Can the concierge help me organise a private reception or a small wedding at the hotel?

    It is possible to plan private events in the hotel's lounges or ballroom with the concierge, including catering, audiovisual needs, and setup.

  • Is it possible to plan a professional photo shoot in and around the hotel?

    The concierge can organise professional photo shoots in the hotel's iconic spaces and at the adjacent Pacific Place Mall.

Shopping & Luxury Services

  • Can you point out the best luxury boutiques within walking distance from the hotel?

    The concierge can recommend luxury boutiques and shopping centres in the Pacific Place Mall and the SCBD area, along with routes and hours.

  • Does the concierge offer a personal shopper service for luxury shopping?

    It is possible to request a shopping companion service or a personal shopper from the concierge at partner boutiques.

  • Can you help me choose and deliver business or personal gifts?

    The concierge can assist with the purchase of high-end gifts, packaging, and delivery to the room or meeting room.

Family Activities

  • Can the concierge recommend activities for children near The Ritz-Carlton Jakarta Pacific Place?

    The concierge can suggest child-friendly activities in Jakarta, such as parks, interactive museums, and play centres close to the hotel.

  • How can I arrange for a babysitting service during my stay at the hotel?

    It is possible to arrange through the concierge for licensed external babysitting services, subject to availability and desired hours.

Personalized Experiences

  • Can you design a personalised programme for a short business stay in Jakarta?

    The concierge can create tailored itineraries for a short stay in Jakarta, combining business, culture, and relaxation according to your time constraints.

  • Can the concierge organise bespoke experiences such as cooking classes or private tastings?

    It is recommended to contact the concierge to arrange exclusive experiences such as local cooking classes, private tastings, or customised wellness sessions.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits