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5★ · Jakarta

Mandarin Oriental, Jakarta

Jl. Imam Bonjol, RT.1/RW.5, Menteng, Kec. Menteng, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10310, Indonésie, Jakarta

4.74.7/59,613 reviews · Google rating
  • Landmark address in Jakarta
  • Set in a lively district
  • Easy access to business districts
  • Close to local attractions

Hotel 5-star in Jakarta, Indonesia, in the heart of Jakarta, featuring impeccable service, refined atmosphere and access to business centres.

Where is Mandarin Oriental, Jakarta located?

The hotel is in Jakarta, in a lively area with convenient access to business districts and city outings.

On foot, Bundaran HI is 2 minutes away and Menteng Park is about 8 minutes away.

What facilities does Mandarin Oriental, Jakarta offer?

The hotel offers a spa, massage treatments, a restaurant and breakfast service.

Practical support includes a 24-hour front desk, 24-hour concierge, laundry service and luggage storage.

Does Mandarin Oriental, Jakarta have restaurants on site?

Yes. The hotel has several on-site venues, including Azure, Cinnamon, Li Feng, Lyon, the Cake Shop and MO Bar.

For dining, Li Feng focuses on Cantonese cuisine. For drinks, MO Bar is a straightforward option at the end of the day.

A word from the Concierge

Mandarin Oriental, Jakarta through the Concierge's eyes

The Mandarin Oriental, located in Jakarta, Indonesia, is an iconic 5★ hotel. This property sits in a vibrant area, providing easy access to local attractions and business centers. The Mandarin Oriental property is known for its impeccable service and refined atmosphere, attracting travelers seeking comfort and luxury. What sets this hotel apart is its elegant ambiance and attention to detail. Guests appreciate the quality of services provided, as well as the team's commitment to meeting individual needs. The hotel positions itself as a top choice for business travelers while also catering to romantic getaways. Before your visit, know that the atmosphere is both professional and welcoming. The Mandarin Oriental suits couples and solo travelers alike. Families also find it accommodating due to its tailored services. Be sure to check local events to make the most of your stay. _My tip from the Concierge:_ book a spa treatment for a relaxing experience after a busy day.

Why choose Mandarin Oriental, Jakarta?

Mandarin Oriental, Jakarta is an exceptional address in Jakarta, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • Landmark address in Jakarta
  • Set in a lively district
  • Easy access to business districts
  • Close to local attractions
  • Suited to business stays and couples

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Business & events

4
  • Business centre
  • Meeting rooms
  • Private events
  • Ballroom

Accessibility

1
  • Elevator

Other amenities

20
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Massage treatments
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service
  • Wedding services

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Post-meeting recovery treatment

    Designed for travellers moving between meetings, transfers and long working days, this experience centres on booking a wellness treatment in the late afternoon or evening to release accumulated tension. It is a simple but effective way to restore balance and turn the hotel into a genuine point of recovery rather than merely a logistical base in the heart of Jakarta.

    Idéal après une journée denseReservation required
  • Breakfast before the city

    Starting the day at the hotel allows guests to approach Jakarta with greater composure. Whether heading towards a business district, a shopping area or a few city sights, taking time for a proper breakfast in a controlled setting changes the tone of the day. This experience is about beginning well: a calm, organised pause before the city's intensity takes over.

    Included in your stay
  • Seamless business stopover

    This experience highlights what the hotel does best for business stays: round-the-clock reception and concierge support, wake-up service, daily housekeeping, laundry and smooth handling of practical requests. The aim is not to add unnecessary embellishment, but to shape a stay in which every useful detail is anticipated, allowing the traveller to focus on appointments and return to a stable setting between commitments.

    Pensé pour les voyageurs d'affairesReservation required
  • Urban interlude for two

    Mandarin Oriental, Jakarta, is especially well suited to stays for two thanks to its elegant atmosphere and practical location. This experience is built around a simple but well-paced rhythm: rest at the hotel, time out in the city's lively districts, a return to calm, and possibly a wellness moment to complete the day. It suits couples who want to discover Jakarta without giving up the comfort of a genuine retreat in the evening.

    Reservation required
  • Late arrival, smooth departure

    In a major international capital, flight schedules and changing plans are part of the journey. This experience focuses on the services that make those transitions easier: a 24-hour front desk, continuous concierge support, luggage storage and practical assistance. It is designed for travellers who want to secure the sensitive moments of a stay — late-night arrival, early departure or time between connections — without sacrificing comfort or clarity.

    Confort logistiqueReservation required
  • Jakarta with a reliable base

    Rather than a single activity, this signature offers a way of experiencing the city. From a landmark and well-connected address, guests can organise their days with greater flexibility: appointments, local discoveries, pauses back at the hotel, then a return to the programme. It is especially relevant for travellers who want to enjoy Jakarta without multiplying constraints, relying on a hotel able to temper the capital's intensity.

    Included in your stay

Restaurants & bars

6 on-site dining venues, including 2 Michelin stars.

  • Azure

  • Cinnamon

  • Li Feng

    2 Michelin stars

    Restaurant

    Chef: Chef Fei
    Chef: Chef Fei

    Highlights

    • Cantonese
    • a Michelin-starred dish of sweet and sour chicken
    Practical information

    The concierge’s wordAt Li Feng, trust Chef Fei’s Cantonese cuisine, and don’t miss the Michelin-starred sweet and sour chicken.

  • Lyon

  • Mandarin Oriental Cake Shop

  • MO Bar

    Bar

    Highlights

    • the Opera House Negroni, made with umeshu (plum wine)
    Practical information

    The concierge’s wordAt MO Bar, order the Opera House Negroni with umeshu: a signature worth trying if you enjoy a precise twist.

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Year opened
1978 (Wikidata)

Data collected on 31 May 2026.

Stay policies

Pets

Pets are not allowed.

No pets allowed

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Jl. Imam Bonjol, RT.1/RW.5, Menteng, Kec. Menteng, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10310, Indonésie

View on the map

Official website

Google listing

Guest reviews

4.7 / 5 · 9,613 reviews

5/5Alin Razak

We opted for this hotel because of the location, the reasonable rate, generous buffet selection and its excellent service. We were not disappointed. Special thanks to Zaley, the housekeeper, who kept our room spotless…

5/5Daniel Kolmus

Excellent hotel. Near 2 big malls and in the centre or the city. Rooms are big, we had the one with the view of the square. Clean and spacious. Breakfast was delicious and a lot or choices. Pool was small but as it was…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 10 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Bundaran HIHistoric landmark

    141 m · 2 min walk

    Historical landmark two minutes' walk away, known for its cultural and architectural significance in Jakarta.

    Practical information

    The concierge’s wordFor a short break between plans, head to Bundaran HI, a historic landmark 2 minutes away on foot, valued for its cultural and architectural significance.

  • Menteng ParkTourist attraction

    637 m · 8 min walk

    Urban park an eight-minute walk away, providing green space to relax and enjoy nature in the city.

    Practical information

    The concierge’s wordFor a green city break, head to Menteng Park, an 8-minute walk away, ideal for catching your breath between appointments.

  • Saint Theresia Roman Catholic Church, MentengChurch

    835 m · 10 min walk

    Religious building 835 meters away, providing a space for reflection and prayer.

    Practical information

    The concierge’s wordFor a peaceful pause in Jakarta, this church offers a space for reflection and prayer, ideal if you're looking for a quiet moment.

  • Suropati ParkTourist attraction

    1.1 km · 13 min walk

    Urban park one kilometer away, providing green space to relax and enjoy nature in the city.

    Practical information

    The concierge’s wordWhen you need a green break in the city, Suropati Park offers a simple moment to unwind in a peaceful setting.

  • Great Mosque of Sunda KelapaMosque

    1.2 km · 14 min walk

    Mosque to visit, known for its architecture and cultural significance.

    Practical information

    The concierge’s wordFor a cultural break in Jakarta, the Great Mosque of Sunda Kelapa is a good visit if you want to discover striking architecture and a place of cultural significance.

  • Jakarta City HallTourist attraction

    1.7 km · 3 min by car

    Local government office located 1.7 km away, accessible for exploring the architecture and administrative functions of the city.

    Practical information

    The concierge’s wordIf you're curious about the city, Jakarta City Hall offers a useful stop to observe local architecture and how Jakarta’s administration works.

  • Tugu TaniHistoric landmark

    1.9 km · 3 min by car

    Historical site located 1944 meters away, representing an iconic monument of Jakarta.

    Practical information

    The concierge’s wordFor an urban pause between appointments, Tugu Tani offers an emblematic historical landmark of Jakarta to take in with ease.

  • National Gallery of IndonesiaArt gallery

    2.2 km · 4 min by car

    Art gallery located 2,188 meters away, showcasing Indonesian and international artworks.

    Practical information

    The concierge’s wordIdeal for a cultural break in Jakarta, especially if you're in the mood to explore a dialogue between Indonesian and international art.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Hutan Kota GBKPark

    3.4 km · 6 min by car

    Hutan Kota GBK, an urban park providing green space for relaxation and walking.

    Practical information

    The concierge’s wordFor a green break in Jakarta, Hutan Kota GBK is ideal if you feel like unwinding or taking a peaceful walk.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • Senayan ParkShopping mall

    2.8 km · 5 min by car

    Shopping mall featuring a variety of shops and restaurants.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • Does the hotel have parking?

    The hotel has free private parking on site, with valet service depending on the booking channels. Parking is also mentioned as secure by some travel agencies.

  • What time can we check in and check out?

    Check-in is generally possible from 14:00 and check-out until 12:00. Some distribution sources indicate 15:00 for arrival; contact the concierge to confirm the day's arrangements.

  • Can we request a late check-out?

    Express check-out is offered by some booking platforms. The availability of a late check-out depends on the hotel's occupancy and must be confirmed directly.

  • Can I check in early?

    Early check-in can be requested, but it depends on room availability on the day of arrival. Contact the concierge to confirm the day's arrangements.

Location & Access

  • Where exactly is the Mandarin Oriental Jakarta?

    The hotel is located in Menteng, on Jalan M.H. Thamrin, in the centre of Jakarta, near the Welcome Monument and Grand Indonesia. It is also described as close to the city centre by booking sites.

  • What is the distance between the hotel and the airport?

    The establishment is approximately 35 km from Soekarno-Hatta International Airport, which is about 40 minutes according to distribution information. The actual duration depends on traffic.

  • Are airport transfers offered?

    An airport transfer service is offered by booking platforms, for an additional fee. The concierge can confirm the organisation and the day's rate.

  • Is the Mandarin Oriental considered a luxury hotel?

    The hotel is regarded as a five-star luxury establishment by the brand and booking platforms. It is ranked among the upscale hotels in Jakarta.

  • Where is the Mandarin Oriental Jakarta located?

    The hotel is located in Central Jakarta, in the Menteng area, on Jalan M.H. Thamrin. It is near the Welcome Monument and several major shopping centres.

Rooms & Amenities

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available for free throughout the hotel, with access in the rooms and some common areas. Several sources indicate high-speed connection in the rooms.

  • What are the main amenities in the rooms?

    The rooms feature air conditioning, a minibar, a laptop-compatible safe, and 24-hour room service. Some categories also offer bathrobes and premium bedding.

  • How many rooms and floors are there?

    The hotel has 272 rooms spread across a building of 25 to 26 floors according to sources. The categories range from Deluxe rooms to suites.

  • Are there family or long-stay rooms available?

    Yes, rooms and suites are available in various configurations, including suites and family rooms depending on the booking channels. Specific details depend on the category booked.

  • How many floors does the Mandarin Oriental Jakarta hotel have?

    The building has 25 floors according to an encyclopaedic source and 26 floors according to a hotel distribution source. Contact the concierge to confirm the current details.

Included Services

  • What type of breakfast is offered?

    Breakfast is offered in a buffet style, with continental, English/Irish, Asian, and American options depending on the booking platform. Breakfast is generally charged as an extra.

  • Is Wi-Fi included in the stay?

    Wi-Fi is included at no charge in the rooms, and access is also indicated in certain public areas. Speeds may vary depending on the location within the hotel.

  • Is parking included?

    Free parking is offered on-site according to booking sources. Valet service is also mentioned by some distributors.

  • What leisure services are included for guests?

    Access to the pool, fitness centre, and spa is available for hotel guests, with some services potentially being chargeable. Hours and access conditions vary by service.

Dining

  • What restaurants are on-site?

    The hotel offers several restaurants, including Li Feng, Lyon, and Cinnamon, as well as MO Bar and The Mandarin Cake Shop. The cuisine includes Cantonese, international, and French gastronomy depending on the establishments.

  • Is breakfast served on-site?

    Breakfast is available on-site, generally in a buffet style and at an additional cost. Announced options include continental, English/Irish, Asian, and American.

  • Can room service be ordered at any time?

    24-hour room service is mentioned by several booking platforms. Exact dining hours may vary depending on the restaurant.

  • Are there options for fine dining or a more casual meal?

    The restaurants include different cuisines and atmospheres, with Cantonese, French, international, and lounge options. Menus and hours should be checked according to the day of visit.

Spa & Wellness

  • What spa treatments are offered?

    The spa is open to hotel guests and offers massages, sauna, hammam, relaxation room, and wellness packages. Specific treatments depend on availability.

  • Is there a gym at the hotel?

    The fitness centre is accessible to guests, with fitness classes, yoga, and personal training mentioned by booking platforms. Opening hours may vary.

  • Does the hotel have a pool?

    Yes, the hotel has an outdoor pool. The access hours communicated by the brand generally indicate morning opening and evening closing.

  • Should the spa be booked in advance?

    Advance booking is recommended for spa treatments, especially during peak times. Contact the concierge to confirm the arrangements for the day.

Activities & Leisure

  • What leisure activities are offered on site?

    The hotel features an outdoor pool, a fitness centre, a spa, and several wellness activities. Some platforms also mention cooking classes and local cultural activities.

  • Can fitness or yoga classes be taken?

    Fitness classes, yoga, and personal training sessions are mentioned among the available services. The slots depend on the day's organisation.

  • Does the hotel organise cultural activities?

    Tours or classes on local culture are offered by some booking platforms. Availability should be confirmed before arrival.

  • Does the hotel offer culinary or cultural activities?

    Cooking classes and cultural tours are mentioned among possible activities on-site or through the hotel. Availability should be confirmed before booking.

Family & Kids

  • What facilities are suitable for families?

    The pool, spa, and restaurant are accessible to guests travelling with family according to booking platforms. Childcare services are also mentioned by TripAdvisor.

  • Is the hotel suitable for family stays?

    Yes, the hotel is presented as suitable for family stays by Booking.com. Certain room categories and on-site services facilitate stays with children.

  • Can childcare be arranged?

    Childcare services are mentioned on some review and booking platforms. The exact conditions should be confirmed directly with the hotel.

Pets

  • Are pets allowed at Mandarin Oriental, Jakarta?

    Pets are not allowed at the hotel according to booking platforms. Assistance animals must be verified directly with the establishment.

  • Can I bring my dog or cat?

    No pet accommodation is indicated in the standard booking information. Prior confirmation is required for any special cases.

Accessibility

  • Is the hotel accessible to people with reduced mobility?

    The hotel indicates wheelchair access and accessible rooms on certain platforms. Specific needs must be reported in advance to confirm the appropriate room.

  • Are there wheelchair-accessible rooms and spaces?

    Accessibility features are mentioned, including wheelchair access and certain welcoming facilities. Exact availability varies by room and common areas.

  • Can special assistance be requested upon arrival?

    Accessible services may include transport assistance and reception support. Contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • What is the hotel's cancellation policy?

    Cancellation conditions vary depending on the rate booked and the sales channel. Some offers are flexible, while others are non-refundable; always check the displayed policy before payment.

  • Is a deposit required?

    A deposit or guarantee may be required depending on the rate and length of stay; distribution sources mention a daily deposit on certain offers. Contact the concierge to confirm the arrangements for the day.

  • Are there any tourist taxes to pay?

    Taxes and fees may depend on the rate booked and the distribution channel. Contact the concierge to confirm the arrangements for the day.

  • What payment methods are accepted?

    Payment can generally be made by credit card and according to the displayed booking conditions. Accepted methods should be verified at the time of confirmation.

Sustainability

  • Does the hotel implement sustainable practices?

    The hotel applies waste reduction practices, high-temperature laundry washing, and distribution of hygiene products in individual portions according to booking platforms. These measures are part of a more responsible operating policy.

  • What hygiene and safety measures are in place?

    Safety and hygiene measures are mentioned, including cleaning with disinfectant and the availability of hand sanitiser. Some services also prioritise individually packaged options.

  • Is the bed linen changed on request to reduce environmental impact?

    The replacement of linen and towels can follow a frequency defined by the hotel or at the customer's request. The exact terms can be confirmed at the reception.

  • Does the hotel use equipment or practices aimed at reducing energy consumption?

    Some booking information indicates low-consumption equipment and responsible service management protocols. Operational details are not uniformly published.

The Concierge answers — Mandarin Oriental, Jakarta

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from Soekarno-Hatta Airport?

    The concierge can organise a private transfer to or from the airport, subject to availability and confirmation of the desired timings.

  • Can a car with a driver be arranged to visit Jakarta?

    The concierge can request a taxi, a car with a driver, or a pick-up service at your preferred time.

  • Is it possible to arrange a late arrival with personalised welcome?

    The concierge can coordinate a late arrival to facilitate the welcome and key handover.

  • Can transport for multiple luggage or a large family be arranged?

    The concierge can check the availability of a vehicle suitable for the needs of a group or family.

Restaurant Reservations

  • Can you reserve a table at the hotel restaurant for tonight?

    Reservations are made through the concierge for the hotel restaurants, depending on available time slots.

  • Is it possible to get a table with the best view?

    The concierge can request a table with a view, subject to availability at the time of booking.

  • Can a private dinner be arranged for a special occasion?

    The concierge can organise a birthday dinner or a private meal with the catering teams.

  • Can the restaurants prepare a vegetarian or allergen-free menu?

    The concierge can check the menus and suitable options before confirming the reservation.

Spa Bookings

  • Can you book a massage at the spa?

    The concierge can reserve a spa slot, depending on the day's availability and the desired treatment.

  • Is it possible to book a couple's treatment?

    The concierge can confirm couple treatments and the available timings.

  • Is it necessary to book the spa in advance?

    The concierge can check if treatments require advance booking or have specific contraindications.

  • Can a complete wellness programme be arranged for half a day?

    The concierge can organise a wellness programme combining spa, sauna, and relaxation sessions.

Excursions & Cultural Visits

  • Can you organise a cultural tour of Jakarta?

    The concierge can recommend and book a guided tour of the main sites in Jakarta.

  • Can a private guide be booked for a day?

    The concierge can arrange a private excursion with a guide based on your interests.

  • Can tickets for city attractions be reserved?

    The concierge can assist in booking tickets for a tour, museum, or local activity.

  • Is it possible to have a personalised programme to discover Jakarta?

    The concierge can propose a tailored itinerary combining shopping, culture, and dining.

Special Occasions

  • Can you prepare a birthday surprise in the room?

    The concierge can organise a birthday celebration with flowers, cake, or room decorations.

  • Can a romantic stay be personalised?

    The concierge can coordinate special requests for a romantic stay or honeymoon.

Shopping & Luxury Services

  • Can you recommend the best luxury shopping addresses in Jakarta?

    The concierge can recommend high-end boutiques and arrange dedicated transport.

  • Is express laundry or outfit preparation available?

    The concierge can assist in organising a laundry service or outfit preparation for an evening.

Family Activities

  • What family activities can be organised during the stay?

    The concierge can suggest activities suitable for children and families based on the age of the participants.

  • Can an outing with children in the city be arranged?

    The concierge can assist in organising a family outing with suitable timings and transport.

Personalized Experiences

  • Can a personalised programme for our stay be created?

    The concierge can create a tailored experience based on your preferences, available time, and desired budget.

  • Is it possible to centralise all reservations with the concierge?

    The concierge can coordinate multiple requests into a single arrangement, such as transport, dining, and spa.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits