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5★ · Jakarta

The Ritz-Carlton Jakarta Mega Kuningan

Ritz Central Tower, Jl. DR. Ide Anak Agung Gde Agung No.1 Kav.E, RT.5/RW.2, Kuningan, Kuningan Tim., Kecamatan Setiabudi, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12950, Indonésie, Jakarta

4.74.7/512,234 reviews · Google rating
  • Address in the heart of Mega Kuningan
  • Suited to business and leisure stays
  • Easy access to Jakarta’s attractions
  • Elegant and welcoming atmosphere

Hotel 5-star in Jakarta, Indonesia, in the heart of Jakarta, featuring Ritz-Carlton service, a refined setting and business-friendly stays.

Is The Ritz-Carlton Jakarta Mega Kuningan a five-star hotel?

Yes, The Ritz-Carlton Jakarta Mega Kuningan is a five-star hotel in Jakarta.

It suits both business and leisure stays, with round-the-clock service and a polished urban setting.

What budget should you plan for a stay at The Ritz-Carlton Jakarta Mega Kuningan?

Rates vary depending on travel dates, room category and booking conditions.

For an exact price, it is best to check your dates or contact the Concierge.

What restaurants and bars are available at The Ritz-Carlton Jakarta Mega Kuningan?

The hotel has four dining venues, including restaurants and a bar.

These include Asia Restaurant, Lobo, Ozone Bar & Karaoke and Sampan Matsuda Sentra, along with breakfast service.

A word from the Concierge

The Ritz-Carlton Jakarta Mega Kuningan through the Concierge's eyes

Located in Jakarta, Indonesia, The Ritz-Carlton Jakarta Mega Kuningan is situated in a vibrant district. This 5★ hotel offers a refined setting and quality service. It is ideal for business travelers and vacationers. The Ritz-Carlton address is known for its hospitality and attention to detail. The overall atmosphere is elegant and welcoming, making it a popular choice for stays. What sets this hotel apart is its commitment to excellence. Travelers appreciate the comfort and services provided, which meet the expectations of discerning guests. The strategic location allows easy access to local attractions while offering a peaceful retreat from the city's hustle and bustle. Before you go, know that the hotel suits both couples and business travelers. The ambiance is conducive to relaxation after a busy day. Be sure to check availability according to the seasons, as demand can vary. _My tip from the Concierge:_ book your stay in advance, especially during peak periods, to ensure your comfort.

Why choose The Ritz-Carlton Jakarta Mega Kuningan?

The Ritz-Carlton Jakarta Mega Kuningan is an exceptional address in Jakarta, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • Address in the heart of Mega Kuningan
  • Suited to business and leisure stays
  • Easy access to Jakarta’s attractions
  • Elegant and welcoming atmosphere

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • A smooth arrival in the heart of Mega Kuningan

    Beginning a stay here means choosing an address that immediately simplifies one’s relationship with Jakarta. This experience highlights the comfort of arriving in a central, structured district, with front desk and concierge available at all hours. Ideal after a long-haul flight or before a demanding schedule, it allows guests to settle into the city without haste and into a setting that already feels composed.

    EssentielIncluded in your stay
  • An urban pause after meetings

    Designed for business travellers, this signature experience rests on what the hotel does best: creating a clear transition between outside intensity and inner calm. Returning between appointments, finding a carefully maintained room and benefiting from discreet service and continuous assistance helps preserve energy and structure the day more effectively in the capital.

    BusinessIncluded in your stay
  • A discreet evening in the room

    Some evenings in Jakarta call less for another outing than for a quiet return. This experience celebrates the comfort of a grand urban hotel when one chooses to extend the day in the privacy of a room or suite. Turndown service, a hushed atmosphere and the sense of being looked after without intrusion create a particularly welcome pause after a full day.

    Included in your stay
  • Breakfast to begin Jakarta well

    In a fast-paced metropolis, the first moment of the day matters greatly. This experience highlights the role of the hotel breakfast as a transitional space: a place to prepare for meetings, sketch out a day of visits or simply find a calmer tempo before heading back into the city. A simple yet essential way to enter Jakarta with greater ease.

    Matin idéalIncluded in your stay
  • Round-the-clock concierge in a city that never quite stops

    One of the hotel’s true signatures lies in the availability of its teams. This experience highlights the 24-hour concierge and permanently staffed reception, particularly valuable in a city where schedules easily shift. A last-minute request, a need for guidance, a change of plan or a simple practical question all become easier when service genuinely follows the traveller’s rhythm.

    24h/24Included in your stay
  • A pressure-free departure from Jakarta

    The final hours of a stay are often the most delicate to organise in a large city. Thanks to luggage storage, attentive service and the well-run logistics of an international hotel, departure here can be handled with greater flexibility. This experience suits those who wish to preserve useful time before leaving the capital, without feeling burdened or rushed.

    Included in your stay

Restaurants & bars

4 on-site dining venues.

  • Asia Restaurant

    Restaurant

    Highlights

    • live cooking stations and lavish buffet and a la carte menus
    Practical information

    The concierge’s wordIf you want variety without overthinking it, Asia Restaurant is a safe pick, with live cooking stations, a lavish buffet, and à la carte options.

  • Lobo

    Restaurant

    Highlights

    • world cuisine
    • an exciting adventure from the East to the West
    Practical information

    The concierge’s wordAt Lobo, let yourself be carried by a world cuisine that stylishly takes you from East to West.

  • Ozone Bar & Karaoke

    Bar

  • Sampan Matsuda Sentra

    Restaurant

    Highlights

    • Classic Indonesian
    • The brainchild of Indonesian dancer and choreographer Sampan Hismanto, the iconic restaurant fuses classic Indonesian cuisine with professional dance performances highlighting Javanese culture.
    Practical information

    The concierge’s wordBook Sampan Matsuda Sentra if you’re after classic Indonesian dining shaped by Sampan Hismanto’s world, with graceful performances celebrating Javanese culture.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

Cancellation and prepayment policies vary according to accommodation type.

Pets

Pets are not allowed.

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Ritz Central Tower, Jl. DR. Ide Anak Agung Gde Agung No.1 Kav.E, RT.5/RW.2, Kuningan, Kuningan Tim., Kecamatan Setiabudi, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12950, Indonésie

View on the map

Official website

Google listing

Guest reviews

4.7 / 5 · 12,234 reviews

5/5Osama Salem

⭐⭐⭐⭐⭐ I travel extensively for business across the Middle East, Europe, and Asia, and I can confidently say that The Ritz-Carlton Jakarta, Mega Kuningan delivered one of the most professional and welcoming hotel…

5/5Michael David

The Ritz-Carlton Jakarta Mega Kuningan was an incredible experience from start to finish. The staff here truly made the stay special… so many smiling faces, warm greetings, and thoughtful touches that made me feel…

5/5Willy W

Great experience during my one night stay at the property. Vondra at the front office was really helpful in making sure I have everything I need. She offered to provide kids amenities after she knows that we are…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 10 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Ciputra ArtpreneurPerforming arts

    675 m · 8 min walk

    Performance arts theater an eight-minute walk away, dedicated to stage arts and various performances.

    Practical information

    The concierge’s wordFor an easy evening out, head to Ciputra Artpreneur, an 8-minute walk away: ideal when you're in the mood for varied performing arts.

  • Gedung Pusat Perfilman Usmar IsmailPerforming arts

    960 m · 12 min walk

    Performance venue 960 meters away, hosting various cultural and artistic events.

    Practical information

    The concierge’s wordFor a cultural break in Jakarta, this performance venue hosts various artistic events, ideal if you’re in the mood for a different kind of evening.

  • Gereja Katolik Santa Perawan Maria Ratu, Paroki Blok Q, Kebayoran BaruChurch

    1.8 km · 3 min by car

    Religious building 1.7 km away, providing a space for reflection and prayer.

    Practical information

    The concierge’s wordFor a peaceful pause in Jakarta, this church offers a space for reflection and prayer, ideal for slowing down between appointments.

  • Habitat ParkTourist attraction

    1.9 km · 3 min by car

    Tourist attraction located 1931 meters away, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break in Jakarta, Habitat Park suits a quiet moment to unwind and enjoy nature.

  • Kidzania JakartaTourist attraction

    2.0 km · 3 min by car

    Amusement center 1963 meters away, providing fun and educational activities for children.

    Practical information

    The concierge’s wordA playful, educational break in Jakarta, ideal if you're traveling with family and want to keep the children happily busy for a few hours.

  • SCBD ParkTourist attraction

    2.0 km · 3 min by car

    SCBD Park, an urban green space suitable for relaxation and walks.

    Practical information

    The concierge’s wordFor a break between meetings, head to SCBD Park: an urban green space that's pleasant for catching your breath or taking a short walk.

  • Monumen Patung DirgantaraMonument

    2.4 km · 4 min by car

    Monument in Jakarta, representing a symbol of Indonesian aviation.

    Practical information

    The concierge’s wordFor a short urban break, head to Monumen Patung Dirgantara, a Jakarta landmark tied to the imagery of Indonesian aviation.

  • Jami' Al-Bina MosqueMosque

    2.9 km · 5 min by car

    Mosque located 2886 meters away, an important place of worship for the local community.

    Practical information

    The concierge’s wordIf you're looking for a spiritual pause in Jakarta, Jami' Al-Bina Mosque offers a glimpse into the important role of a local place of worship.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Hutan Kota GBKPark

    2.3 km · 4 min by car

    Hutan Kota GBK, an urban park providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break in Jakarta, Hutan Kota GBK is ideal when you want to unwind for a while and enjoy a bit of nature.

  • Tebet Eco ParkPark

    3.0 km · 5 min by car

    Urban park located three kilometers away, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordIf you need a green break, Tebet Eco Park offers an ideal nature-filled pause to unwind away from the city's pace.

  • Taman LangsatPark

    4.2 km · 7 min by car

    Taman Langsat, an urban park providing green space for relaxation and enjoying nature.

    Practical information

    The concierge’s wordFor a green break in Jakarta, head to Taman Langsat when you need to unwind and enjoy a quiet moment.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • Senayan ParkShopping mall

    3.2 km · 5 min by car

    Shopping mall in Jakarta, featuring a variety of shops and services.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What is the standard of The Ritz-Carlton Jakarta Mega Kuningan and how many rooms does the establishment offer?

    It is a luxury 5-star hotel located in the Mega Kuningan area of Jakarta, with 284 rooms, 30 suites, and 4 villas.

  • What are the check-in and check-out times at The Ritz-Carlton Jakarta Mega Kuningan?

    Check-in is from 3:00 PM and check-out must be completed before 12:00 PM, subject to change by the hotel.

  • Can I check in early?

    Early check-in is possible depending on room availability upon arrival and may incur additional charges; it is advisable to request it in advance.

  • Is the reception open 24/7 for late arrivals at the hotel?

    The hotel offers a 24/7 reception with concierge service for late check-in or night arrivals.

  • Is it possible to request a late check-out at The Ritz-Carlton Jakarta Mega Kuningan?

    A late check-out service may be granted upon request and subject to availability, possibly with an additional charge.

  • Which hotel group does The Ritz-Carlton Jakarta Mega Kuningan belong to?

    The property belongs to the international chain The Ritz-Carlton, operated under the luxury brand of Marriott International.

Location & Access

  • What is the exact address of The Ritz-Carlton Jakarta Mega Kuningan?

    The hotel is located at Jl. DR. Ide Anak Agung Gde Agung Kav E11, in the Mega Kuningan business district of Jakarta.

  • What is the distance between the hotel and the airport?

    From Soekarno-Hatta International Airport, the hotel is approximately 21 to 30 km away, which is about 30 minutes to over an hour's drive depending on traffic.

  • In which area of Jakarta is The Ritz-Carlton Jakarta Mega Kuningan located?

    The establishment is situated in the Mega Kuningan business and embassy district, close to shopping centres and offices.

  • How can I easily reach the hotel from the airport or downtown Jakarta?

    Access from the airport is mainly by car or taxi; the hotel is a short drive from Setiabudi and the Jakarta World Trade Center.

  • Are there multiple Ritz-Carlton hotels in Jakarta and how does the one in Mega Kuningan stand out?

    There are several Ritz-Carlton hotels in Jakarta, including the one in Mega Kuningan and the one in Pacific Place in the SCBD area.

Rooms & Amenities

  • What type of view can be enjoyed from the rooms at The Ritz-Carlton Jakarta Mega Kuningan?

    The rooms and suites generally offer views of the city or the Mega Kuningan area, depending on the orientation and floor.

  • What amenities can be found in the standard rooms of the hotel?

    The rooms are equipped with satellite television, minibar, safe, coffee machine, desk, and marble bathroom.

  • What are the differences between the rooms, suites, and villas at The Ritz-Carlton Jakarta Mega Kuningan?

    The hotel offers different categories, including rooms, suites, and villas, some with separate living areas and more luxurious amenities.

  • Does the hotel offer extra beds or additional bedding for the rooms?

    Extra beds are available for an additional charge per night, subject to availability at the time of booking or arrival.

  • Is smoking allowed in the rooms at The Ritz-Carlton Jakarta Mega Kuningan?

    The rooms are non-smoking, with designated smoking areas in certain outdoor spaces of the hotel.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is free throughout the hotel, including in the rooms and common areas.

  • Does the hotel have parking?

    Parking is available on-site, with paid hourly parking and valet service charged per day.

  • Are airport transfers offered?

    Airport transfers are available upon request, with a paid service per vehicle and per trip.

  • What are the main services included in the room rate at The Ritz-Carlton Jakarta Mega Kuningan?

    Wi-Fi is included, access to the pool, fitness centre, and certain room services are generally offered at no extra charge.

Dining

  • What type of breakfast is offered?

    Breakfast is a buffet, including American-style options as well as other international choices.

  • What are the main restaurants and bars available at The Ritz-Carlton Jakarta Mega Kuningan?

    Lobo & Juno is one of the main restaurants in the hotel, offering international cuisine, and the establishment also features a bar and other dining options.

  • What is the style and approximate price of the breakfast buffet at the hotel?

    An international breakfast buffet is offered, with hot and cold options and various cuisines, charged at approximately 157,300 IDR per person, subject to variations.

  • Does the dining offer at The Ritz-Carlton Jakarta Mega Kuningan cater to special diets (halal, vegetarian, allergies)?

    The hotel offers options suitable for various diets, such as pork-free or vegetarian dishes; specific requests can be communicated in advance.

Spa & Wellness

  • Does the hotel have a swimming pool?

    The establishment has an outdoor pool and a children's pool, generally accessible from 6:00 AM to 9:00 PM.

  • Is there a spa at The Ritz-Carlton Jakarta Mega Kuningan and what services are offered?

    The hotel features a spa with massages and treatments, available by prior reservation, as well as a hot tub and wellness facilities.

  • Does the hotel have a gym and what are its main facilities?

    A fitness centre is available on-site, equipped with cardio and weight training machines, accessible to hotel guests.

  • Is it necessary to book in advance to enjoy treatments at the hotel's spa?

    Spa massages and treatments require prior reservation, recommended before arrival or at the beginning of the stay.

Activities & Leisure

  • What are the main leisure activities offered at The Ritz-Carlton Jakarta Mega Kuningan?

    Facilities include an outdoor pool, spa, fitness centre, and children's play areas, depending on the season.

  • Is The Ritz-Carlton Jakarta Mega Kuningan suitable for a relaxing stay in Jakarta?

    The hotel offers an outdoor pool, spa, gym, and spaces for children, suitable for both leisure and business stays.

  • Does the hotel have reception rooms or ballrooms for weddings and events?

    Lounges, ballrooms, and meeting rooms are available for conferences, weddings, and events, with catering service and audiovisual equipment.

Family & Kids

  • Does the hotel provide specific facilities for families with children?

    Facilities such as a children's play area and a children's pool are available, with some activities varying by season.

  • Is The Ritz-Carlton Jakarta Mega Kuningan suitable for a family stay?

    Connecting or larger rooms are available, subject to confirmation at the time of booking, to accommodate families.

  • Is babysitting service available at The Ritz-Carlton Jakarta Mega Kuningan?

    Babysitting services are not clearly detailed publicly. Please contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets allowed at The Ritz-Carlton Jakarta Mega Kuningan?

    Pets are not allowed in the establishment, in accordance with the hotel's official policy.

  • Does the hotel offer services or facilities for pets?

    The hotel does not provide accommodation for pets; only registered guests may stay in the rooms.

  • Are guide dogs or assistance animals allowed at The Ritz-Carlton Jakarta Mega Kuningan?

    Assistance dogs may be accepted according to local regulations. Please contact the concierge to confirm the arrangements for the day.

Accessibility

  • Does the hotel have rooms and facilities for guests with reduced mobility?

    Accessible rooms and adapted common areas are provided; detailed information is available upon request from the hotel.

  • Are the common areas of The Ritz-Carlton Jakarta Mega Kuningan easily accessible by wheelchair?

    The establishment is equipped with elevators and accessible pathways to reach the main areas, including the lobby and restaurants.

  • How can I obtain accurate information about accessibility based on my disability?

    For specific needs related to a particular disability, the hotel invites you to contact the reception or concierge directly to arrange the appropriate services.

Billing & Policies

  • What services are included in the room rate and which services are chargeable?

    Accommodation packages include Wi-Fi access, certain leisure services, and daily housekeeping, with extras charged separately.

  • What is the hotel's cancellation policy?

    The cancellation policy varies depending on the rate type and booking channel; it is indicated at the time of booking and on the stay confirmation.

  • What payment methods are accepted by The Ritz-Carlton Jakarta Mega Kuningan?

    Payments can be made by major credit card and local currency; some bookings may require a deposit or guarantee by card.

  • Are there any local taxes to pay?

    Local taxes and service charges may be added to the room rate; their exact amount is specified at the time of booking or check-out.

  • What is the average price for a night at The Ritz-Carlton Jakarta Mega Kuningan?

    Room rates vary depending on the season, room type, and offers; they can be checked in real-time on major booking sites and the hotel’s website.

Sustainability

  • What hygiene and health safety measures are in place at The Ritz-Carlton Jakarta Mega Kuningan?

    The hotel is committed to adhering to enhanced cleaning, distancing, and hygiene protocols in accordance with international standards.

  • How does the hotel manage the cleaning and disinfection of rooms and common areas?

    Bed linen and towels are washed at high temperatures and contact-reduction measures are implemented to limit health risks.

  • Does The Ritz-Carlton Jakarta Mega Kuningan implement sustainable development or energy-saving measures?

    Detailed environmental policies, including water, energy, and waste management, are not fully published. Please contact the concierge to confirm the current practices.

The Concierge answers — The Ritz-Carlton Jakarta Mega Kuningan

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Soekarno-Hatta Airport and The Ritz-Carlton Jakarta Mega Kuningan?

    The concierge can organise a private or limousine transfer to and from Jakarta airports, with a vehicle suitable for the number of passengers and luggage.

  • Is it possible to book a car with a driver for my business appointments in Jakarta?

    The concierge can book a driver for a full day or half day for your business appointments in the Mega Kuningan area and the city centre.

  • How can I best organise my trips between the hotel and the Sudirman area during peak hours?

    The concierge can advise on the fastest route and arrange a reliable taxi or waiting service to avoid traffic issues.

  • Can you arrange round-trip transport to the main high-end malls in Jakarta?

    The concierge can book a transfer to nearby luxury shopping centres and organise the return to the hotel at your desired time.

  • Can the concierge arrange a transfer between The Ritz-Carlton Mega Kuningan and The Ritz-Carlton Jakarta Pacific Place?

    The concierge can coordinate inter-hotel transfers or to other Ritz-Carlton properties in Jakarta, according to your schedule.

Restaurant Reservations

  • Can you book a table at Lobo & Juno for a business dinner?

    Reservations are made through the concierge, who can secure a table at Lobo & Juno or other hotel restaurants according to your preferences.

  • Who can help me find and book a fine dining restaurant in Jakarta outside the hotel?

    The concierge can recommend and book fine dining or rooftop restaurants in Jakarta, taking into account the style of cuisine and budget.

  • How can I book the buffet at The Ritz-Carlton Jakarta Mega Kuningan for a group?

    The concierge can organise a table for the breakfast or dinner buffet and provide information on current timings and rates.

  • Can I go through the concierge to book a restaurant with guaranteed halal or vegetarian options?

    The concierge can handle the reservation and inform the chosen restaurant of any dietary restrictions or preferences.

Spa Bookings

  • How can I book a treatment at the spa of The Ritz-Carlton Jakarta Mega Kuningan?

    Reservations are made through the concierge or the spa, which can offer slots that fit your schedule and the type of treatment desired.

  • Can you organise a couple's treatment at the spa for a wedding anniversary?

    The concierge can suggest couple rituals and block a common time slot, with possible treatment customisation and a romantic atmosphere.

  • Is it possible to get a massage late in the evening if my schedule changes?

    The concierge can provide information on last-minute availability and suggest alternative times or types of treatments if necessary.

Excursions & Cultural Visits

  • Can you organise a private guided tour of Jakarta from the hotel?

    The concierge can book a French or English-speaking guide to explore Jakarta's old town, museums, and iconic sites.

  • How can I organise a day trip to explore the surroundings of Jakarta?

    The concierge can suggest day excursions, including transport and a guide, to iconic sites around Jakarta.

  • Can I ask you to prepare a customised cultural tour departing from the hotel?

    The concierge can create an itinerary including mosques, temples, and historic districts, with a driver and possibly a specialised guide.

Special Occasions

  • Can you organise a special room decoration for a marriage proposal?

    The concierge can arrange a romantic room decoration, including petals, a cake, and a bottle according to your wishes and budget.

  • How can I have a personalised birthday cake prepared during my stay?

    The concierge can coordinate a personalised cake, flowers, and a message, delivered to your room or the restaurant at your chosen time.

  • Is it possible to arrange a VIP welcome for an important guest staying at the hotel?

    The concierge can set up a VIP welcome with flowers, welcome amenities, and personalised cards before your arrival.

Shopping & Luxury Services

  • Can you help me organise a luxury shopping session with a personal shopper in Jakarta?

    The concierge can recommend nearby luxury malls and, subject to availability, arrange a personal shopper service with certain boutiques.

  • Who can advise me on safe places to buy luxury watches or jewellery near the hotel?

    The concierge can direct you to reliable high-end jewellers and watchmakers located in nearby shopping centres.

  • Can the concierge check the availability of a branded item in a nearby shopping centre and arrange for its delivery?

    The concierge can contact specific boutiques to check the availability of an item and arrange for delivery to the hotel if possible.

Family Activities

  • Can you recommend activities to do with children from The Ritz-Carlton Jakarta Mega Kuningan?

    The concierge can suggest child-friendly activities such as parks, interactive museums, or play centres, with transportation if desired.

  • How can one arrange for childcare for a few hours during the evening?

    The concierge can provide information on licensed childcare services and assist in booking a babysitter if this service is available during your stay.

Personalized Experiences

  • Is it possible to prepare a personalised itinerary for a first three-day stay in Jakarta?

    The concierge can create a tailored programme combining gastronomy, wellness, cultural visits, and shopping according to your interests and the duration of your stay.

  • Can you help me organise a professional photo shoot in and around the hotel?

    The concierge can assist in organising a professional photo shoot at the hotel or in the city, coordinating the photographer, locations, and timings.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits