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5★ · Lisbonne

The Lumiares Hotel & Spa

R. do Diário de Notícias 142, 1200-146 Lisboa, Portugal, Lisbonne

4.64.6/5626 reviews · Google rating
  • In the heart of the historic Bairro Alto
  • Member of Small Luxury Hotels of the World
  • Spa and wellness facilities on site
  • Blending modern comfort with traditional charm

Hotel 5-star in Lisbon, in the heart of Lisbon, featuring a spa, wellness facilities and Small Luxury Hotels of the World membership.

Where is The Lumiares Hotel & Spa located in Lisbon?

The hotel is in the heart of Lisbon, in the historic Bairro Alto district. It is a practical base for exploring the city on foot.

From the hotel, Chiado and Baixa are easy to reach. Several sights are also within a short walk.

What is within walking distance of The Lumiares Hotel & Spa?

Miradouro de São Pedro de Alcântara is a 2-minute walk away. Carmo Convent and Luís de Camões Square are about 4 minutes away.

Santa Justa Lift is around 5 minutes away on foot, and Tram 28 about 8 minutes. The area suits easy, unplanned walks.

Does The Lumiares Hotel & Spa have a spa and restaurants?

Yes, the hotel has a spa, a restaurant, a bar and breakfast service. It makes the day easier to organise without leaving the property.

Dining options include Lumi Rooftop Bar and Restaurant, Mercado and M’arrecreo Pizzeria. For the spa, it is best to book a treatment on arrival.

A word from the Concierge

The Lumiares Hotel & Spa through the Concierge's eyes

The Lumiares Hotel & Spa is located in the heart of Lisbon, Portugal. This 5★ hotel is situated in the historic Bairro Alto district. It combines modern comfort with traditional charm. As a member of Small Luxury Hotels of the World, it offers a unique experience. Guests appreciate its warm atmosphere and attentive service.

What sets this hotel apart is its elegant and intimate ambiance. The common areas are carefully decorated, creating a welcoming environment. Guests enjoy high-end services, including a spa and wellness facilities. The central location allows easy exploration of local attractions.

Before you go, know that this hotel is perfect for couples and travelers seeking relaxation. The atmosphere is conducive to a restful stay, away from the hustle and bustle. Spring and summer seasons are ideal for enjoying terraces and city views.

_My tip from the Concierge:_ book a spa treatment upon arrival, as slots fill up quickly.

Why choose The Lumiares Hotel & Spa?

The Lumiares Hotel & Spa is an exceptional address in Lisbonne, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • In the heart of the historic Bairro Alto
  • Member of Small Luxury Hotels of the World
  • Spa and wellness facilities on site
  • Blending modern comfort with traditional charm
  • Elegant, intimate atmosphere

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast in the heart of Bairro Alto

    Beginning the day at The Lumiares means enjoying one of the property’s greatest privileges: already being in Lisbon before even leaving the hotel. Breakfast takes on a particular value here, that of a gradual awakening in a historic district still calm before the day gathers pace. It is the ideal moment to absorb the city’s light, plan one’s walks and settle into Lisbon’s distinctive rhythm.

    Idéal couplesIncluded in your stay
  • Arrival spa ritual

    The most sensible recommendation for this address is a simple one: reserve a treatment as soon as you arrive. After travelling, and after Lisbon’s first climbs and descents, the spa becomes the perfect transition between transit and stay. This opening ritual immediately shifts the pace into something slower and more restorative, making wellbeing a thread of the journey rather than a last-minute addition.

    À anticiperReservation required
  • Walking escape to Chiado and Baixa

    From The Lumiares, Lisbon reveals itself naturally on foot. One of the most rewarding experiences is to leave the hotel without too rigid a plan and make one’s way towards Chiado, Baixa and the sloping streets that connect them. This walk reveals the continuity between the hotel’s refuge and the real city: cafés, façades, viewpoints, shops and glimpses of the Tagus create a route that is simple, yet deeply Lisboan.

    Included in your stay
  • A hushed return after the city

    One of The Lumiares’ most appealing signatures lies in this contrast: spending hours in the energy of Bairro Alto and then returning to an elegant, intimate and calming atmosphere. There is nothing theatrical about it, yet it often defines the best urban stays. Coming back in the late afternoon or evening, finding one’s room carefully prepared and slowing down before dinner is part of the discreet luxury this address offers so well.

    Luxe discretIncluded in your stay
  • A Lisbon evening without logistics

    In a district as lively as Bairro Alto, real comfort often lies in being able to enjoy the evening without worrying about logistics. With a 24-hour front desk and concierge, the experience becomes notably smoother: last-minute recommendations, practical assistance, and late returns without complication. For the traveller, this changes the tone of the stay: the city remains spontaneous, while the hotel provides reassuring continuity in the background.

    Included in your stay
  • Wellness interlude for two

    The Lumiares is particularly well suited to couples, and the spa is one of its most natural extensions. Between two periods of exploration, taking time for a shared moment of relaxation helps rebalance the stay and turns a simple city break into something more nuanced. In a city where one walks constantly and is easily carried along by the day’s programme, this interlude becomes a genuine lifestyle choice.

    RomantiqueReservation required

Restaurants & bars

3 on-site dining venues.

  • Lumi Rooftop Bar and Restaurant

    Restaurant

    Chef: João Silva
    Chef: João Silva

    Highlights

    • Portuguese
    • the panorama from the terrace
    Practical information

    The concierge’s wordFor a Portuguese dinner with a view, book Lumi Rooftop Bar and Restaurant: the panoramic terrace and João Silva’s cuisine are well worth it.

  • Mercado

    Restaurant

    Highlights

    • Portuguese
    • traditional delicious Portuguese cuisine that will leave you asking for more.
    Practical information

    The concierge’s wordAt Mercado, you’ll find traditional, delicious Portuguese cuisine—the kind of place that makes you want to linger a little longer.

  • M’arrecreo Pizzeria

    Restaurant

    Highlights

    • Savour a wide range of delicious options, from classic pizzas to unique creations
    Practical information

    The concierge’s wordAt M’arrecreo Pizzeria, go when you’re in the mood to choose between well-made classic pizzas and more original creations.

In the press

Distinctions & affiliations

Labels & distinctions
Small Luxury Hotels of the World

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

Cancellation before 48 h prior arrival date.

Free cancellation up to 48 hours before arrival

Wi-Fi

Complimentary Wi-Fi in public spaces; in-room access available as a paid option.

Location & access

Address: R. do Diário de Notícias 142, 1200-146 Lisboa, Portugal

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 626 reviews

5/5Sandy Kim

Lumiares Lumiares...this resort is absolutely incredible. I was pretty blown away at the incredible, friendly, above and beyond service everyone provided. The spa, the room, the breakfast, even the valet was beyond 5…

5/5Nicole Bikas

Staying at the Lumiares was just what we needed as parents on a cozy, romantic weekend away. The staff was genuinely friendly, helpful and accommodating to us during our 3-night stay. Upon arriving we learned they had…

5/5Derek Sell

As a well traveled couple, we cannot say enough great things about the service, the hotel, and the food!! Everything was fantastic. We highly recommend this hotel to any traveler. Breakfast was delicious with a…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 8 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Miradouro de São Pedro de AlcântaraObservation deck

    160 m · 2 min walk

    Scenic viewpoint just two minutes' walk away, providing a panoramic view of the city of Lisbon and its surroundings.

    Practical information

    The concierge’s wordFor a break between plans, head to Miradouro de São Pedro de Alcântara, a 2-minute walk away, to take in Lisbon in one sweeping view.

  • Couvent des Carmes de LisbonneMuseum

    355 m · 4 min walk

    Museum a four-minute walk away, showcasing the history and architecture of the Carmelite convent.

    Practical information

    The concierge’s wordA 4-minute walk away, the Carmo Convent in Lisbon offers a calm break to discover the site’s history and architecture.

  • Place Luís de CamõesHistoric landmark

    369 m · 4 min walk

    Historical landmark a four-minute walk away, known for its lively atmosphere and sculptures.

    Practical information

    The concierge’s wordA 4-minute walk away, Luís de Camões Square offers a lively pause to soak up Lisbon’s energy and admire a few sculptures.

  • Ascenseur de Santa JustaTourist attraction

    438 m · 5 min walk

    Santa Justa Elevator five minutes' walk away, providing a unique mode of transport between the city's levels.

    Practical information

    The concierge’s wordA 5-minute walk away, the Santa Justa Lift gives you a practical way to move between Lisbon’s different levels, ideal for an easy urban break.

  • Tram 28Tourist attraction

    700 m · 8 min walk

    Tram 28, an iconic transport service, is an eight-minute walk away and offers a scenic route through Lisbon.

    Practical information

    The concierge’s wordTram 28, an 8-minute walk away, makes a lovely break for crossing Lisbon at an easy pace, especially if you want to see the city differently.

  • Place Martim MonizHistoric landmark

    705 m · 8 min walk

    Martim Moniz Square, a historical site an eight-minute walk away, known for its lively atmosphere and cultural events.

    Practical information

    The concierge’s wordAn 8-minute walk away, Martim Moniz Square is ideal if you're after a lively break, especially to soak up its vibrant atmosphere and cultural events.

  • Pink StreetTourist attraction

    738 m · 9 min walk

    Pink Street, a tourist attraction an eight-minute walk away, is known for its lively atmosphere and colorful bars.

    Practical information

    The concierge’s wordPink Street, a 9-minute walk away, is ideal in the early evening if you're after a lively break among colorful bars and Lisbon atmosphere.

  • Arc de triomphe de la rue AugustaHistoric landmark

    865 m · 10 min walk

    Arch of Augusta Street, an iconic historical landmark in Lisbon.

    Practical information

    The concierge’s wordFor a historical pause in the heart of Lisbon, make a detour to the Rua Augusta Arch, ideal during a stroll through the neighborhood.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Praça do ComércioSquare

    986 m · 12 min walk

    Praça do Comércio, a large emblematic square in Lisbon, offering views of the Tagus River.

    Practical information

    The concierge’s wordFor an open-air break, head to Praça do Comércio at the end of the day: the vast square opens beautifully onto the Tagus.

  • Parc Eduardo VII wonderland marketPark

    1.8 km · 3 min by car

    Eduardo VII Park, a green space suitable for relaxation and walks.

    Practical information

    The concierge’s wordFor a green break in Lisbon, head to Parque Eduardo VII Wonderland Market for a relaxed stroll or a quiet moment.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • In which district of Lisbon is The Lumiares Hotel & Spa located?

    The Lumiares Hotel & Spa is a 5-star apartment-style hotel located in the heart of Bairro Alto, in central Lisbon.

  • What is the exact address of The Lumiares Hotel & Spa in Lisbon?

    The hotel is located at Rua do Diario de Noticias 142, approximately 700 metres from the historic centre of Lisbon.

  • What is the nicest district in Lisbon to stay near The Lumiares Hotel & Spa?

    The Lumiares Hotel & Spa is situated in the lively Bairro Alto district, known for its picturesque streets, restaurants, bars, and bohemian atmosphere.

  • What is the distance between the hotel and the airport?

    The hotel is approximately 8 to 9 km from Humberto Delgado Airport in Lisbon, which is about 20 to 30 minutes by car depending on traffic.

  • How to get to The Lumiares Hotel & Spa from Lisbon Airport?

    It is possible to reach the hotel by taxi, private vehicle, or public transport via the metro and tram from Lisbon Airport.

Rooms & Amenities

  • What type of rooms does The Lumiares Hotel & Spa offer?

    The hotel offers apartment-style rooms and suites, ranging from studios to one and two-bedroom suites, all with equipped kitchens.

  • What are the main facilities in the hotel rooms?

    The accommodations are equipped with a kitchen, living area, Wi-Fi, air conditioning, and contemporary decor, even in the basic studios.

  • How many rooms does the Lumiares Hotel & Spa have?

    The hotel has studios and suites, but the total number of accommodations is not clearly stated by several sources. Contact the concierge to confirm the details for the day.

  • What is the difference between the studios and suites at The Lumiares Hotel & Spa?

    The premium suites offer more space, better views of Lisbon, and more generous amenities than the entry-level studios.

  • Are the rooms at The Lumiares Hotel & Spa non-smoking?

    All rooms are non-smoking, in accordance with the establishment's policy as stated by several booking sites.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge throughout the hotel, including in the rooms and common areas.

  • What reception services are offered by The Lumiares Hotel & Spa?

    The hotel reception is open 24/7 with concierge service and assistance for sightseeing and ticket purchases.

  • Is a laundry service available during the stay?

    The hotel has a laundry and dry cleaning service, available on request and charged additionally.

  • Does the hotel offer a gym for guests?

    A fitness room open 24/7 is accessible to hotel guests, allowing for workouts at any time.

  • Does the hotel offer a concierge for activity and restaurant bookings?

    Assistance services for sightseeing and ticket purchases are offered directly by the reception and concierge.

Dining

  • What type of breakfast is offered?

    A continental breakfast is served daily, typically from 7:30 AM to 10:30 AM, available at an additional cost for guests.

  • Does the hotel have a rooftop restaurant?

    The LUMI Rooftop restaurant serves breakfast, brunch, lunch, and dinner, with the option to dine on the terrace and a children's menu.

  • Is there a café or tea room within The Lumiares Hotel & Spa?

    The Rebel Café, the hotel's tea room, serves drinks and snacks and is open to the public according to the establishment's hours.

  • Can you have a drink with a panoramic view of Lisbon from the hotel?

    A rooftop bar, LUMI Rooftop Bar, allows you to enjoy cocktails with a view of Lisbon, open daily.

Spa & Wellness

  • What types of treatments are offered at the spa of The Lumiares Hotel & Spa?

    The hotel spa offers comprehensive treatments including massages, facials, body scrubs, and sauna and hammam facilities.

  • Is the hotel spa suitable for couples' treatments?

    The spa includes four treatment rooms, some of which are dedicated to couples, and is open daily.

  • What wellness facilities are available in the spa area?

    The wellness area includes a sauna, a hammam, and a massage room, accessible according to the spa's hours.

  • Does The Lumiares Hotel & Spa have a fitness room?

    The hotel has a fitness room accessible 24/7, complementing the wellness offering with sports equipment for guests.

  • Does the hotel have a swimming pool?

    The hotel has a swimming pool. Please contact the concierge to confirm the day's arrangements.

Activities & Leisure

  • Can guests enjoy a terrace with a view of the city at The Lumiares Hotel & Spa?

    The hotel's rooftop terrace offers a panoramic view of Lisbon, ideal for admiring the city and taking photos.

  • Is The Lumiares Hotel & Spa suitable for a romantic stay in Lisbon?

    Dining for couples and a romantic setting on the rooftop make it a popular place for romantic stays in Lisbon.

  • Can the hotel help organise tours and activities in Lisbon?

    The hotel concierge offers assistance with sightseeing tours, ticket purchases, and restaurant and activity reservations.

  • What is the benefit of staying in Bairro Alto in Lisbon?

    The Bairro Alto district is a lively area of Lisbon, known for its bars, restaurants, and nightlife, popular with travellers.

Family & Kids

  • Is The Lumiares Hotel & Spa suitable for a family stay?

    The hotel is popular with families for its spacious suites, particularly the well-equipped family rooms mentioned in guest reviews.

  • Are there family or multi-bedroom suites at the hotel?

    Suites with multiple bedrooms and living spaces allow families with children to be comfortably accommodated.

  • Does the hotel offer breakfast options suitable for children?

    Breakfast offers a children's menu at the LUMI Rooftop restaurant, facilitating family meals.

  • Can we request a baby cot or children's equipment at The Lumiares Hotel & Spa?

    Baby cots or additional children's equipment may be available, but their details are not confirmed. Please contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets allowed at The Lumiares Hotel & Spa?

    Pets are allowed at The Lumiares Hotel & Spa upon request and additional fees may apply.

  • Are there any specific restrictions for pets in the rooms?

    The establishment is non-smoking, which also applies to rooms occupied by guests with pets.

  • What are the size or weight limits for pets at the hotel?

    The specific conditions for accommodating pets, including size and number, are not detailed by several sources. Please contact the concierge to confirm the arrangements for the day.

Arrival & Departure

  • Does the hotel have parking?

    Parking is available for an additional fee, with a discount on a partner outdoor parking.

  • What are the check-in and check-out times at The Lumiares Hotel & Spa?

    The official check-in time is 15:00 and the check-out time is 12:00, according to information from booking sites.

  • Can I check in early?

    Can I check in early? Please contact the concierge to confirm the arrangements for the day.

  • Does the hotel accept late arrivals in the evening or at night?

    Late check-in may be possible depending on availability, with the reception open 24 hours a day.

  • Are airport transfers offered?

    Are airport transfers offered? Please contact the concierge to confirm the arrangements for the day.

Accessibility

  • What are the main common areas accessible to guests in the hotel?

    The main common areas include the rooftop with restaurant and bar, the spa, the fitness room, and the reception areas.

  • Does the hotel have rooms specially adapted for people with reduced mobility?

    Detailed information about rooms adapted for people with reduced mobility is not verified. Please contact the concierge to confirm the arrangements for the day.

  • Are there elevators and access features related to the hotel's location?

    Elevators serve the different floors, the hotel being located on a hill in Bairro Alto, which sometimes requires sloped streets outside.

  • Are assistance dogs allowed in the public areas of the hotel?

    The specific policies for assistance dogs and mobility aids are not confirmed by multiple sources. Please contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • What is the hotel's cancellation policy?

    What is the hotel's cancellation policy? Please contact the concierge to confirm the arrangements for the day.

  • Are there any tourist taxes to pay?

    Are there any tourist taxes to pay? Please contact the concierge to confirm the arrangements for the day.

  • What are the average price levels for a night at The Lumiares Hotel & Spa?

    Prices vary by season; a night can range from around 365 to 595 € depending on the dates and the type of room.

  • What payment methods are accepted by the hotel?

    Payments can be made via major international credit cards, according to the conditions of the booking sites.

  • Why is there no room number 420 in some hotels, including Lumiares?

    Policies regarding the absence of room number 420 are not mentioned for this establishment. Please contact the concierge to confirm the arrangements for the day.

Sustainability

  • Is The Lumiares Hotel & Spa considered a luxury hotel in Lisbon?

    The hotel is described as a 5-star boutique hotel with a spa, offering high-end service, although it does not claim a 7-star status.

  • What sustainability or eco-responsibility actions have been implemented by the hotel?

    Specific commitments regarding sustainability or eco-responsibility are not detailed by several sources. Please contact the concierge to confirm the current arrangements.

  • Do the suites with kitchens contribute to a more responsible approach to the stay?

    The amenities in the rooms, such as kitchens, encourage more autonomous consumption, sometimes reducing waste related to external dining.

  • Does the hotel offer programmes to reduce water or energy consumption for guests?

    The policies for reducing water and energy consumption are not clearly explained in the public information. Please contact the concierge to confirm the current arrangements.

The Concierge answers — The Lumiares Hotel & Spa

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you book a private transfer between Lisbon Airport and The Lumiares Hotel & Spa?

    The concierge can arrange a private transfer to or from Lisbon Airport by car or van, with personalised greeting according to your flight schedule.

  • Can the concierge help me choose the best means of transport to get around Lisbon?

    The concierge can advise on the best routes by taxi, metro or tram and indicate the nearest stations for easy travel from the hotel.

  • Is it possible to book a chauffeur-driven car for the day from the hotel?

    The concierge can book drivers with cars available for a few hours or the day to explore Lisbon and its surroundings with complete flexibility.

  • Can you arrange a round trip transfer to Sintra or Cascais from the hotel?

    It is recommended to contact the concierge to organise transfers to Sintra, Cascais or other nearby cities, with a vehicle suitable for the size of your group.

  • Can the concierge book train or bus tickets for my journeys in Portugal?

    The concierge can book long-distance train or bus tickets and provide information on schedules for your travels elsewhere in Portugal.

Restaurant Reservations

  • Can you book a romantic restaurant near The Lumiares Hotel & Spa?

    Reservations are made through the concierge, who recommends romantic or gourmet restaurants close to Bairro Alto and handles special requests.

  • Can the concierge find me a restaurant with a panoramic view of the city?

    The concierge can arrange dinners at restaurants with views over Lisbon and check the availability of terraces at sunset.

  • Can you suggest and book restaurants serving traditional Portuguese cuisine?

    It is recommended to contact the concierge to reserve restaurants offering typical Portuguese cuisine and tailor the choice to your dietary preferences.

  • Is it possible to book a restaurant for a large group from the hotel?

    The concierge can organise group reservations for birthday meals, hen parties or family gatherings in the city.

Spa Bookings

  • Can the concierge book a massage at The Lumiares Hotel & Spa?

    Reservations are made through the concierge, who can block slots for massages or treatments at the hotel spa according to your availability.

  • Is it possible to organise a couple's spa treatment during our stay?

    The concierge can organise spa rituals for couples with coordinated treatments, enjoying dedicated treatment rooms for duos.

  • Can you help me plan a complete wellness programme at the hotel spa?

    It is recommended to contact the concierge to plan a multi-day wellness programme including treatments, sauna, hammam, and fitness room.

Excursions & Cultural Visits

  • Can you organise a private guided tour of Lisbon from The Lumiares Hotel & Spa?

    The concierge can book guided tours of the historic centre of Lisbon with a French or English-speaking guide departing from the hotel.

  • Can the concierge plan a day trip to Sintra?

    It is recommended to go through the concierge to organise a day trip to Sintra, including visits to the palaces and transport.

  • Is it possible to book a vineyard tour and wine tasting through the hotel?

    The concierge can arrange vineyard tours and tastings in the Lisbon or Setúbal region to discover Portuguese wines.

  • Can you create a personalised itinerary to visit the main districts of Lisbon?

    The concierge can propose tailored tours to explore the different districts of Lisbon such as Alfama, Chiado, and Belém.

Special Occasions

  • Is it possible to prepare a romantic surprise in the room before our arrival?

    The concierge can organise a romantic room decoration with flowers, LED candles, and small attentions for a romantic stay.

  • Can you help me organise a birthday celebration at the hotel?

    It is recommended to contact the concierge to organise a birthday with cake, champagne, and a personalised message in the suite or restaurant.

  • Can the concierge organise a discreet yet special marriage proposal in Lisbon?

    The concierge can arrange bespoke services for marriage proposals, including location, photographer, and staging.

Shopping & Luxury Services

  • Can you recommend luxury boutiques and designers near the hotel?

    The concierge can recommend luxury boutiques and local designers and arrange, subject to availability, accompanied shopping sessions.

  • Can the concierge arrange a personal shopper for a half-day shopping experience?

    It is possible to request the concierge to organise personal shopper or stylist services in Lisbon, subject to partner availability.

Family Activities

  • Can you suggest family activities to do in Lisbon from the hotel?

    The concierge can recommend child-friendly activities, such as the Oceanário de Lisboa or rides on historic trams.

  • Is it possible to plan a city tour specifically designed for children?

    The concierge can organise guided tours suitable for families, with a moderate pace and breaks, departing from The Lumiares Hotel & Spa.

Personalized Experiences

  • Can you organise a personalised gastronomic tour in Lisbon?

    The concierge can create tailored experiences such as a culinary tour, a fado evening, or a discovery of local artisan workshops.

  • Can the concierge book a fado evening in a typical venue for two people?

    It is recommended to contact the concierge to plan an authentic fado evening with table reservation and transport if necessary.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits