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5★ · Lisbonne

Palacio Ramalhete

Lisbonne

4.64.6/5180 reviews · Google rating

Hotel 5-star in Lisbon, in the heart of the city, featuring Lisbon-house breakfast, tailored itineraries and a peaceful atmosphere.

Where is Palacio Ramalhete located in Lisbon?

Palacio Ramalhete is in Lisbon, in a historic district. It suits travellers who want to explore the city on foot.

The setting feels more residential and calm than the busiest areas. It works well for combining sightseeing with a quieter return.

Is Palacio Ramalhete a good choice for a romantic stay in Lisbon?

Yes, its intimate and peaceful atmosphere suits a stay for two. The rhythm of the house works well for walks, pauses and quiet evenings.

It is a good fit for couples seeking an elegant setting without constant bustle. The personalised service adds to the feel of a Lisbon house.

What kind of stay does Palacio Ramalhete offer?

The stay is centred on an elegant, warm and fairly residential atmosphere. It suits guests who prefer a character hotel to a large impersonal property.

Breakfast follows that Lisbon-house spirit. After a day in the city, the hotel is mainly about returning to a calm, carefully kept setting.

A word from the Concierge

Palacio Ramalhete through the Concierge's eyes

Palacio Ramalhete is located in Lisbon, Portugal. This five-star hotel resides in a historic district, offering an elegant and intimate atmosphere. The building, with its typical architecture, evokes the charm of old Lisbon. Travelers appreciate its warm ambiance and personalized service, making each stay a unique experience.

What sets Palacio Ramalhete apart is its refined setting and attention to detail. The hotel provides a peaceful atmosphere, perfect for relaxing after a day of exploring the city. Guests can expect quality service that reflects Portuguese hospitality. The common areas are carefully decorated, creating a welcoming environment.

Before visiting, know that this hotel is well-suited for couples and travelers seeking an authentic experience. Its proximity to tourist attractions allows easy exploration of Lisbon on foot. The best times to stay are in spring or autumn when the weather is mild.

_My tip from the Concierge:_ book in advance to secure the best deals and ensure your stay at this popular hotel.

Why choose Palacio Ramalhete?

Palacio Ramalhete is an exceptional address in Lisbonne, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Detailed services coming soon.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast in the spirit of a Lisbon house

    Beginning the day in a calm atmosphere is part of the Palacio Ramalhete experience. Breakfast becomes a gentle transition between the intimacy of the house and the energy of the city, ideal before a day of walking, visiting and wandering through Lisbon.

    Signature maisonIncluded in your stay
  • A quiet return after a day in Lisbon

    After the hills, museums, riverfronts and lively streets, returning to a peaceful address profoundly changes the rhythm of a stay. This experience of elegant, almost residential retreat is one of the most lasting pleasures of a characterful hotel in a historic district.

    Idéal couplesIncluded in your stay
  • Tailored Lisbon itinerary

    For those wishing to discover the city with greater precision, personalised guidance helps shape balanced days according to the season, the pace of the trip and individual interests. The aim is not to accumulate stops, but to compose a coherent route between major landmarks and quieter addresses.

    Sur demandeReservation required
  • Romantic Lisbon escape

    The intimate atmosphere of Palacio Ramalhete naturally suits stays for two. Between walks through historic districts, pauses on terraces and returning to an elegant house at day’s end, the experience favours the quality of shared time over a packed schedule.

    CouplesIncluded in your stay
  • Exploring historic districts on foot

    From a well-placed address, Lisbon is best discovered on foot, in sequences, by accepting its gradients and detours. This experience highlights the relationship between the hotel and the city: a succession of walks, viewpoints, cafés and quiet returns that create a more sensitive stay.

    Included in your stay
  • A cultural stay at the right pace

    Palacio Ramalhete particularly suits travellers who wish to combine visits, reading time, pauses and dinners in the city without feeling rushed. The experience rests on a luxury of rhythm: seeing Lisbon attentively, then returning to a refuge aligned with that more thoughtful approach to travel.

    Art de vivreIncluded in your stay

In the press

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 25 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00 to 00:00
Check-out
Until 12:00

Pets

Pets are not allowed.

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Guest reviews

4.6 / 5 · 180 reviews

2/5Shan C

Be aware that this hotel looks fine in the main areas but the rooms are a completely different story. Despite requesting a room on a lower floor, we were put in the top floor with an extremely steep staircase & no…

Reviews provided by Google Maps. View on Google

Around the hotel

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the usual check-in and check-out times at Palacio Ramalhete?

    Check-in is generally from 15:00 and check-out until 12:00, according to the conditions stated at the time of booking and confirmed by the hotel.

  • Does the hotel offer a late check-in service in the evening or at night?

    A late check-in is usually possible, subject to prior notification to the hotel, with the reception able to adjust according to expected arrivals.

  • Can I request a late check-out on the day of my departure?

    A late departure may sometimes be granted depending on the availability on the day and may incur a charge based on the desired departure time.

  • Can I check in early?

    An early check-in may be offered depending on room availability upon arrival and may involve an extra charge or a pre-booking of the previous night.

  • Can the hotel store my luggage before arrival or after departure?

    The hotel generally has a luggage storage facility allowing guests to leave their bags before check-in or after check-out, enabling them to enjoy Lisbon more freely.

Location & Access

  • In which district of Lisbon is Palacio Ramalhete located?

    Palacio Ramalhete is located at Rua das Janelas Verdes 92, in the residential district of Janelas Verdes/Estrela, near the Tagus River.

  • Is Palacio Ramalhete located in a chic area of Lisbon?

    The hotel is situated in a historic building in Janelas Verdes, a high-end residential area near the river, one of the sought-after sectors of Lisbon.

  • What is the distance between the hotel and the airport?

    The driving distance between Lisbon Humberto Delgado Airport and Palacio Ramalhete is approximately 9 to 10 km, depending on the chosen route.

  • Is the hotel well served by public transport (bus, tram, metro)?

    A bus stop is located less than 50 metres from the hotel on Rua das Janelas Verdes, allowing easy access to various districts of Lisbon.

  • What is the historical link between Palacio Ramalhete and the 1755 earthquake in Lisbon?

    Palacio Ramalhete occupies an urban palace from the 17th–18th centuries, parts of which, such as the Garden Suite, survived the 1755 earthquake.

Rooms & Amenities

  • Does the hotel have parking?

    The hotel does not have private parking on site; parking is generally done on the street or in nearby public car parks.

  • How many rooms does Palacio Ramalhete have and what is its accommodation style?

    The establishment offers 18 rooms and suites, all different, often decorated with azulejos and period elements in a boutique hotel style.

  • What amenities are generally found in the rooms of Palacio Ramalhete?

    The rooms generally feature air conditioning, flat-screen TV, safe, private bathroom, and some accommodations retain original azulejos.

  • Does the hotel offer baby cots or equipment for infants?

    Baby cots are available free of charge upon request for the youngest guests, according to information from several online distributors.

  • What types of rooms and suites are offered in the establishment?

    Several categories exist, including standard rooms, superior rooms, suites, and a Garden Suite overlooking the inner garden.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge throughout the hotel, including in the rooms and common areas.

  • Is breakfast included in the room rate?

    The buffet breakfast is generally included in the room rate, depending on the offer chosen at the time of booking.

  • What concierge services are available for guests?

    A concierge service is offered, which can assist with booking restaurants, guided tours, transfers, and other services in Lisbon.

  • Does the hotel offer daily housekeeping and room service?

    Daily housekeeping is provided, and room service is available for certain services, according to the hours set by the hotel.

  • Are airport transfers offered?

    The reception can arrange paid airport transfers through partners or taxis booked in advance, upon request from guests.

Dining

  • What type of breakfast is offered?

    Breakfast is served in buffet form in a large communal room or in the patio when the weather is nice, with a varied selection of hot and cold products.

  • Is there a restaurant on site for lunch and dinner?

    The hotel does not have a gourmet restaurant per se, but serves breakfast and offers a well-stocked bar with drinks and snacks.

  • Does the hotel have a bar or lounge for drinks?

    A bar is available, notably near the pool and in the common areas, for cocktails, wines, and non-alcoholic beverages.

  • Can breakfast be taken on the terrace or in the room at Palacio Ramalhete?

    It is possible to have breakfast in the common areas, sometimes on the terrace or in the patio, but room service for breakfast depends on the policy of the day. Contact the concierge to confirm the arrangements for the day.

Spa & Wellness

  • Does Palacio Ramalhete have a spa or wellness area on site?

    The hotel does not have a full spa; however, it can direct guests to partner wellness establishments in Lisbon.

  • Can massages or wellness treatments be booked directly at the hotel?

    As the building is a historic palace without a large spa, only a few massages or treatments can be arranged through external providers or in-room. Contact the concierge to confirm the arrangements for the day.

  • Is there a relaxation area or a pool suitable for relaxation?

    The outdoor pool in the patio offers a pleasant relaxation space, sometimes heated according to certain sources, without sauna or hammam facilities.

  • Does the hotel offer quiet spaces for relaxation during the day?

    The garden-patio with pool allows for peaceful relaxation, away from the hustle and bustle of the city centre, in an intimate atmosphere.

Activities & Leisure

  • Does the hotel have a pool?

    An outdoor pool is located in the patio, with sometimes a small separate pool for children according to certain distributors.

  • What leisure activities are offered directly at Palacio Ramalhete?

    The main activities on site are the outdoor pool, the bar, the library, and the various lounges and terraces for relaxation.

  • What cultural and tourist sites are located in the immediate vicinity of the hotel?

    The Museu Nacional de Arte Antiga is less than 3 minutes' walk away, and the historic centre (Chiado, Baixa) can be reached in about thirty minutes on foot.

  • Can the hotel help organise guided tours of Lisbon and the surrounding area?

    Excursions to the historic centre of Lisbon, Belém, Sintra or Cascais can be arranged through the concierge with dedicated guides or drivers.

Family & Kids

  • Is the hotel suitable for a family stay with children?

    The establishment is described as child friendly and offers baby cots, as well as a pool where children can swim under parental supervision.

  • Are there family or connecting rooms at Palacio Ramalhete?

    Larger rooms and suites may be suitable for families; some offer more space to add an extra bed or a baby cot.

  • Can children safely enjoy the hotel pool?

    A small children's pool is mentioned by some sources, allowing younger guests to enjoy swimming, always under parental responsibility.

  • Can the hotel recommend activities and outings suitable for children in Lisbon?

    The concierge can advise on family-friendly activities nearby, such as the Oceanário, historic trams, and museums suitable for younger visitors.

Pets

  • Are pets allowed at Palacio Ramalhete?

    Pets are not allowed in the establishment, regardless of their size, according to information provided by the hotel and sources.

  • Are there any special services or facilities for pets?

    No specific services are provided for pets, as the hotel enforces a strict no-pet policy.

  • What should I do if I want to come to Lisbon with my dog or cat?

    For travellers with pets, it is advisable to look for other hotels in Lisbon that offer pet-friendly rooms.

Accessibility

  • Is the hotel easily accessible for people with reduced mobility?

    As the building is a historic palace spread over several levels with stairs, accessibility for people with reduced mobility may be limited in some areas. Please contact the concierge to confirm the arrangements for the day.

  • Are the rooms suitable for wheelchairs or for people with mobility difficulties?

    Some rooms or common areas may have steps or uneven levels, typical of old buildings; it is advisable to notify any specific needs before arrival.

  • Can the reception assist me if I need help moving around the hotel?

    The hotel can arrange, upon request, assistance for luggage transport and guide guests to the most accessible areas of the building.

Billing & Policies

  • What is the hotel's cancellation policy?

    The cancellation policy varies depending on the rate booked (flexible or non-refundable) and the booking channel; the exact conditions are stated on the booking confirmation.

  • Are there any tourist taxes to pay?

    Yes, a municipal tourist tax is generally applied in Lisbon per person per night, with the amount and rules set by the city council and specified at check-in.

  • What payment methods are accepted at Palacio Ramalhete?

    The main accepted payment methods include common credit cards and, in some cases, cash payment at the reception.

  • Is a security deposit required upon arrival at the hotel?

    A security deposit or pre-authorisation on a credit card may be requested upon arrival to cover extras during the stay.

  • How do the prices of rooms at Palacio Ramalhete change according to the time of year?

    Rates vary according to the season, room type, and booking lead time; prices can be checked in real-time on major booking sites and the official website.

Sustainability

  • What is the historical heritage of Palacio Ramalhete as an urban Lisbon palace?

    This former aristocratic residence has significant literary and architectural history, featuring original azulejos and part of the building spared by the 1755 earthquake.

  • How does the establishment preserve the architectural and cultural heritage of the building?

    The hotel values the conservation of period elements (azulejos, stuccos, woodwork), which contributes to the preservation of the built heritage rather than modern reconstruction.

  • Does the hotel implement measures to reduce its environmental impact?

    Some management practices may include attention to water and energy consumption in this old building, but specific details are not systematically published. Contact the concierge to confirm the current arrangements.

  • How does choosing to stay at Palacio Ramalhete contribute to a more sustainable tourism approach?

    By staying in a renovated palace rather than a new building, guests indirectly participate in the reuse and sustainable enhancement of the existing architecture in Lisbon.

The Concierge answers — Palacio Ramalhete

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Lisbon Airport and Palacio Ramalhete?

    The concierge can organise a private transfer or taxi between Lisbon Airport and Palacio Ramalhete, in a sedan or van, depending on the number of people and flight schedules.

  • How can I easily organise my taxi or private driver transfers from the hotel?

    It is recommended to ask the concierge to book a taxi or driver to reach the historic centre of Lisbon or Belém, with advice on travel times and budget.

  • Can you help me use public transport from the Janelas Verdes area?

    The concierge can indicate the nearest bus lines, stops, approximate schedules, and transport ticket options for getting around Lisbon from Janelas Verdes.

  • Is it possible to book a car with a driver available for half a day of sightseeing?

    The concierge can book a vehicle with a driver available for several hours, convenient for a personalised city tour or to combine different visits on the same day.

Restaurant Reservations

  • Can you recommend and book an authentic Portuguese restaurant near the hotel?

    The concierge can recommend and reserve typical restaurants close to Palacio Ramalhete, especially to taste Portuguese specialities near the Tagus River or in the Santos/Estrela area.

  • For a romantic dinner in Lisbon, can you book a high-end restaurant for us?

    Reservations are made through the concierge, who can find a table in a gourmet restaurant or with a view of the Tagus for a special occasion, taking dietary preferences into account.

  • Can you book a child-friendly restaurant in the historic centre?

    The concierge can suggest family-friendly venues with children's menus or a relaxed atmosphere, and make reservations for the same evening or the following days.

Spa Bookings

  • Can you organise a massage or spa treatment at a nearby establishment?

    The concierge can book treatments or massages at a partner spa nearby, arranging transfers to and from Palacio Ramalhete if needed.

  • Can you recommend a luxury spa in Lisbon and make a reservation?

    It is recommended to contact the concierge to suggest luxury spas in Lisbon and book access to complete wellness circuits (hammam, sauna, indoor pool).

  • Is it possible to book a couples' spa treatment?

    The concierge can check availability and book a simultaneous treatment or in a double cabin at a partner spa, depending on the desired time slots.

Excursions & Cultural Visits

  • Can you organise a private guided tour of Lisbon from Palacio Ramalhete?

    The concierge can organise a private guided tour of Lisbon including Belém, Alfama, Baixa and Chiado, with a French or English-speaking guide as requested.

  • Can you help me organise a day trip to Sintra and Cascais?

    It is recommended to solicit the concierge to plan a trip to Sintra, Cascais or Estoril, with private transport and, if desired, an official guide.

  • Can you suggest a route of museums and cultural sites around the hotel?

    The concierge can propose a cultural itinerary including the Museu Nacional de Arte Antiga just a few minutes' walk away, as well as other museums and monuments easily accessible from the hotel.

Special Occasions

  • Can you organise a romantic surprise in the room for a wedding anniversary?

    The concierge can prepare a romantic room decoration with flowers, petals, LED candles and a bottle of wine or champagne, according to preferences and budget.

  • Can you have a birthday cake and some decorations delivered to our room?

    It is possible to request the concierge to order a personalised cake and some decorations to celebrate a birthday at the hotel or in the room.

  • Can you help me organise a discreet marriage proposal at Palacio Ramalhete?

    The concierge can organise a bouquet of flowers, a handwritten card and possibly a small local gift for a marriage proposal or special celebration.

Shopping & Luxury Services

  • Can you indicate designer shops and beautiful souvenirs near the hotel?

    The concierge can recommend local designer shops, azulejos, ceramics and gourmet products in Lisbon, suitable for high-end souvenir desires.

  • Can you organise a private shopping session with a personal shopper in Lisbon?

    It is possible to request the concierge to organise a private shopping session with a personal shopper in the chic neighbourhoods or premium shopping centres of Lisbon.

  • Can you recommend cellars and gourmet shops to buy wine and local products?

    The concierge can recommend cellars and gourmet shops to buy Portuguese wine, port and quality local specialities, and then arrange delivery to the hotel if available.

Family Activities

  • Can you recommend activities for children in Lisbon accessible from the hotel?

    The concierge can suggest child-friendly activities, such as the Oceanário, the historic tram 28E or a family cruise on the Tagus, and assist with booking tickets and transport.

  • Can you organise a fun guided tour of Lisbon for a family with children?

    It is recommended to ask the concierge to arrange a fun guided tour of the historic centre or a treasure hunt to explore Lisbon as a family, depending on the children's ages.

  • Can you help me prepare for a stay with a baby or young child?

    The concierge can provide information on the availability of baby cots, possible upgrades to more spacious rooms, and suggestions for kid-friendly restaurants nearby.

Personalized Experiences

  • Can you organise a tasting of Portuguese wines or tapas with a specialised guide?

    The concierge can arrange a private tasting of Portuguese wines or petiscos with a wine guide, either in the city or at a partner establishment.

  • Can you book a private sunset cruise on the Tagus?

    It is possible to request the concierge to book a private sunset cruise on the Tagus with a skipper, possibly including drinks or snacks.

  • Can you organise a Portuguese cooking class or a pastéis de nata workshop during our stay?

    The concierge can suggest and book a Portuguese cooking class or a pastéis de nata workshop with a local chef, suitable for individuals or small groups.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

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