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5★ · Xiamen

Kempinski Hotel Xiamen

98 Hu Bin Zhong Lu, Si Ming Qu, Xia Men Shi, Fu Jian Sheng, Chine, 361004, Xiamen

4.44.4/5150 reviews · Google rating
  • Sea views
  • Easy access to local attractions
  • Modern elegance with traditional touches
  • Calm setting for leisure or business stays

Hotel 5-star in Xiamen, 2.1 km from Xiamen Science and Technology Museum, featuring sea views, sea-view breakfast and 24-hour concierge.

Is Kempinski Hotel Xiamen a five-star hotel?

Yes, Kempinski Hotel Xiamen is a five-star hotel in Xiamen.

It suits both business stays and more restful breaks, with an elegant setting and full hotel services.

What should you know about Kempinski Hotel Xiamen before staying there?

The hotel offers sea views, a serene atmosphere and convenient access to local attractions.

Facilities include a spa, several dining options, a bar, plus a 24-hour concierge and front desk.

Is dining at Kempinski Hotel Xiamen a good option?

Yes. The hotel has five venues, covering Japanese, Cantonese and international dining, plus a deli and a lounge.

Breakfast is served on site, and the different spaces work for both full meals and lighter breaks.

A word from the Concierge

Kempinski Hotel Xiamen through the Concierge's eyes

Kempinski Hotel Xiamen is located in Xiamen, China. This 5★ hotel is part of the prestigious Kempinski chain. It offers stunning sea views and easy access to local attractions. The setting is elegant, combining modern comfort with traditional touches. Travelers appreciate its serene and refined atmosphere, perfect for a relaxing or professional stay.

What distinguishes this hotel is its commitment to excellence and personalized service. Guests often note the quality of the facilities and attention to detail. The interior decor reflects a blend of contemporary and classic styles, creating a welcoming atmosphere. The common areas are designed to promote well-being and relaxation.

Before you go, know that this hotel suits both couples and business travelers. Its proximity to business centers and tourist spots makes it a strategic choice. The ideal time to visit Xiamen is in spring or autumn when the weather is pleasant. Be sure to check local events that could enhance your stay.

_My tip from the Concierge: book a treatment at the hotel spa for a complete relaxation experience after a day of exploration._

Why choose Kempinski Hotel Xiamen?

Kempinski Hotel Xiamen is an exceptional address in Xiamen, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • Sea views
  • Easy access to local attractions
  • Modern elegance with traditional touches
  • Calm setting for leisure or business stays
  • Shared spaces designed for relaxation

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast with sea views

    Beginning the day in a setting open to the maritime horizon immediately changes the tone of a stay. This experience highlights the calm of the morning, Xiamen’s light and the comfort of well-paced hotel service. Ideal for both leisure guests and business travellers, it allows the day to start with a sense of space and composure.

    SignatureIncluded in your stay
  • Post-exploration spa ritual

    After a day spent between meetings, urban walks and local discoveries, booking a spa treatment helps reintroduce calm into the rhythm of travel. This experience is designed for guests who wish to make wellness a true highlight of their stay. It naturally extends the hotel’s serene atmosphere and helps restore steadier energy before the evening.

    Bien-êtreReservation required
  • Tailored city outing with the concierge

    With the concierge available at all hours, it is possible to shape a discovery of Xiamen according to your own rhythm: local attractions, pauses, district suggestions or practical transport arrangements. This experience is especially suited to shorter stays, when time must be optimised without turning the visit into an overly dense itinerary.

    Reservation required
  • A smoother business stay

    Designed for business travellers, this experience highlights what the hotel does best: fluidity, availability and continuity of service. A 24-hour front desk, wake-up service on request, daily housekeeping, laundry and turndown create a stable environment that allows guests to focus on their priorities. A calmer way to experience a business trip in Xiamen.

    BusinessIncluded in your stay
  • A slow pause in the shared spaces

    Not every successful stay needs to be full. The hotel’s shared spaces, designed for relaxation, invite guests to slow down between the day’s key moments. Reading, waiting for a meeting, extending a conversation or simply enjoying the property’s elegant atmosphere: this experience celebrates a discreet form of luxury based on comfort and the availability of time.

    Included in your stay
  • Early arrival, effortless departure

    For travellers with changing schedules, logistical flexibility often makes all the difference. Between a 24-hour front desk, luggage storage and continuous assistance, the hotel makes arrivals and departures notably easier to manage. It is especially valuable when guests wish to enjoy Xiamen until the final hours without being burdened by their luggage.

    Included in your stay

Restaurants & bars

5 on-site dining venues.

  • Kakurega Teppan

    Restaurant

    Highlights

    • Japanese
    • Master Chefs craft supreme Japanese cuisine utilising market fresh produce and fresh seafood imported from Japan
    Practical information

    The concierge’s wordAt Kakurega Teppan, let the master chefs guide you: their Japanese cuisine beautifully showcases market-fresh produce and seafood imported from Japan.

  • Kaffee on 2

    Restaurant

    Highlights

    • Asian and Western
    • offering an array of Asian and Western cuisines with vibrant show kitchens and sumptuous buffets for the Kempinski signature breakfast, lunch, and dinner.
    Practical information

    The concierge’s wordIf you want variety without overthinking it, Kaffee on 2 is a safe bet, pairing Asian and Western cuisines with show kitchens and generous buffets.

  • Yue Fu Chinese Restaurant

    Restaurant

    Chef: Master Chefs
    Chef: Master Chefs

    Highlights

    • Cantonese
    • offering refined Cantonese cuisine and local specialties passionately prepared by our award winning Master Chefs
    Practical information

    The concierge’s wordFor a refined take on Cantonese cuisine, book Yue Fu: local specialties are crafted with finesse by the Master Chefs.

  • Kempi Deli

    Highlights

    • Kempinski’s signature delicatessen and bakery.
    Practical information

    The concierge’s wordFor a simple, polished break, head to Kempi Deli, Kempinski’s signature delicatessen and bakery.

  • The Lounge

    Lounge

    Highlights

    • A menu of sumptuous beverages and light snacks has been carefully selected to please every delicate palate.
    Practical information

    The concierge’s wordFor an elegant break, head to The Lounge: its carefully selected menu of sumptuous beverages and light snacks always hits the mark.

Stay policies

Check-in & check-out

Check-in
From 14:00
Check-out
Until 12:00

Pets

Pets are not allowed.

No, pets are not allowed at Kempinski Hotel Xiamen.

Wi-Fi

Complimentary Wi-Fi in public spaces; in-room access available as a paid option.

Location & access

Address: 98 Hu Bin Zhong Lu, Si Ming Qu, Xia Men Shi, Fu Jian Sheng, Chine, 361004

View on the map

Official website

Google listing

Guest reviews

4.4 / 5 · 150 reviews

4/5Sergey Dubyanskiy

Excellent location, especially the view to the harbor was stunning . but the rooms are not very clean and the overall facilities are poorly maintained.

5/5Jeffrey Chen AACI, P. App. MBA CPA

I had a fantastic stay at Kempinski Xiamen and would highly recommend it. From the moment we arrived, the staff were warm, professional, and attentive — even opening the doors for our taxi and Didi rides, which added a…

5/5hl chen

I stayed at Kempinski Xiamen for 13 days and honestly had no complaints. It was exactly what I needed after a long international trip—the environment really helped with my jet lag. The rooms are generously sized and…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 10 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Xiamen Science and Technology MuseumMuseum

    2.1 km · 4 min by car

    Museum 2.1 km away, dedicated to science and technology.

    Practical information

    The concierge’s wordIdeal for a curious break in Xiamen, this museum dedicated to science and technology suits inquisitive minds and daytime outings well.

  • MosqueTourist attraction

    2.2 km · 4 min by car

    Mosque located 2,226 meters away, a place of worship and cultural interest.

    Practical information

    The concierge’s wordFor a cultural pause in Xiamen, this mosque suits a calm visit, balancing heritage discovery with a quiet moment of reflection.

  • 钟鼓索道Tourist attraction

    2.3 km · 4 min by car

    Tourist attraction located 2,293 meters away, providing a unique cable car experience.

    Practical information

    The concierge’s wordFor a different kind of break in Xiamen, 钟鼓索道 offers a cable car experience, ideal when you feel like gaining a little height.

  • Taiwan Snacks StreetTourist attraction

    3.2 km · 6 min by car

    Taiwan Snacks Street, a tourist attraction 3.2 km away, known for its Taiwanese culinary specialties.

    Practical information

    The concierge’s wordFor a tasty break in Xiamen, Taiwan Snacks Street suits a stroll when you feel like discovering Taiwanese culinary specialties.

  • Xiamen Tourism Passenger WharfTourist attraction

    3.3 km · 6 min by car

    Tourist site 3.3 km away, offering views of the harbor and opportunities for boat excursions.

    Practical information

    The concierge’s wordFor an open-air break, head to Xiamen Tourism Passenger Wharf: harbor views and boat outings make it a good daytime stop.

  • Overseas Chinese MuseumMuseum

    3.5 km · 6 min by car

    Museum 3.5 kilometers away, showcasing the history and culture of overseas Chinese.

    Practical information

    The concierge’s wordIf you’re after a cultural break, this museum sheds light on the history and culture of overseas Chinese, a thoughtful way to see Xiamen differently.

  • South Putuo TempleTourist attraction

    3.6 km · 6 min by car

    Buddhist temple located 3.5 kilometers away, providing insight into the local religious culture.

    Practical information

    The concierge’s wordFor a peaceful break in Xiamen, South Putuo Temple offers a lovely glimpse into the local religious culture.

  • Gulangyu WharfTourist attraction

    4.0 km · 7 min by car

    Gulangyu Wharf, the departure point for Gulangyu Island, accessible by ferry.

    Practical information

    The concierge’s wordIdeal if you're planning a break on Gulangyu: this is the ferry departure point, handy for organizing a smooth round trip.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • 白鹭洲公园Park

    843 m · 10 min walk

    Park 843 meters away, providing a green space for walking and relaxation.

    Practical information

    The concierge’s wordFor a green break in Xiamen, head to Bailuzhou Park for a quiet stroll and a chance to unwind between plans.

  • Zhongshan Park (South Gate)Park

    2.0 km · 3 min by car

    Park in Xiamen, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordIf you're after a green break in Xiamen, Zhongshan Park (South Gate) is well suited to a quiet moment to unwind.

  • Xiamen Botanical Garden (Northwest Gate)Botanical garden

    2.0 km · 3 min by car

    Botanical garden featuring a variety of plants and natural landscapes.

    Practical information

    The concierge’s wordFor a green break in Xiamen, this botanical garden is well suited to a calm stroll among diverse plants and natural landscapes.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Rooms & Amenities

  • Is the Kempinski Hotel a luxury hotel?

    Kempinski Hotel Xiamen is a 5-star luxury hotel located in the heart of Xiamen, part of the international chain Kempinski Hotels, known for its high-end establishments.

  • Where can we see recent photos of Kempinski Hotel Xiamen?

    Official and guest photos show modern rooms, an indoor pool, a spa, restaurants, and views of Yundang Lake; they can be viewed on major online booking sites.

  • What amenities are found in the rooms of Kempinski Hotel Xiamen?

    Rooms generally feature air conditioning, satellite television, a minibar, a safe, a desk, a kettle/coffee tray, and a modern en-suite bathroom.

  • What is the approximate size of the hotel rooms and suites?

    Standard rooms offer an area of about 42 m², while suites start at around 68 m², providing more space and additional services.

  • Does the hotel offer non-smoking rooms?

    Non-smoking rooms are available at Kempinski Hotel Xiamen; it is recommended to specify this preference when booking.

  • What bathroom amenities are provided in the rooms?

    The bathrooms are equipped with a shower, often combined with a bathtub, toiletries, hairdryer, and illuminated mirrors, depending on the room category.

  • Is Kempinski Hotel Xiamen part of a luxury hotel group?

    The hotel is part of the luxury chain Kempinski Hotels, known for its high standards of service and comfort; Kempinski Hotel Xiamen is rated 5 stars in most guides and booking sites.

Location & Access

  • Where is Kempinski located?

    Kempinski Hotel Xiamen is located at 98 Hubin Middle Road, in downtown Xiamen, overlooking Yundang Lake, approximately 1.6 km from the centre of Xiamen.

  • What is the exact address of Kempinski Hotel Xiamen?

    Kempinski Hotel Xiamen is located at 98 Hubin Middle Road, in the Siming District of Xiamen, China.

  • What is the distance between the hotel and the airport?

    Kempinski Hotel Xiamen is approximately 9 to 11 km from Xiamen Gaoqi International Airport, which is about 20 to 30 minutes by car depending on traffic.

  • How far is the hotel from downtown Xiamen?

    The hotel is located about 1.6 km from the centre of Xiamen, which corresponds to a few minutes by taxi or about twenty minutes on foot.

  • Is there a metro station near Kempinski Hotel Xiamen?

    Wenzao metro station is located a few hundred metres from the hotel, providing convenient access to Xiamen's transport network.

Billing & Policies

  • What is the Kempinski hotel group?

    Kempinski Hotels is an international luxury hotel group based in Europe, operating 5-star hotels including Kempinski Hotel Xiamen in China.

  • What does Kempinski mean?

    The name Kempinski comes from the founder Berthold Kempinski, a Berlin restaurateur who originated the brand that became an international luxury hotel group.

  • What payment methods are accepted at Kempinski Hotel Xiamen?

    The main accepted payment methods include major international credit cards; it is also possible that Chinese bank cards are accepted.

  • What services are chargeable within the hotel?

    Additional chargeable services typically include spa treatments, massages, dining in the restaurants, room service, and sometimes certain laundry services.

  • What is the hotel's cancellation policy?

    Reservations can generally be cancelled without charge up to 24 hours before arrival, but the exact conditions may vary depending on the rate chosen.

  • Are there any local taxes to pay?

    According to local regulations, taxes or service fees may be added to the room rate; the exact amount varies and should be checked at the time of booking.

Activities & Leisure

  • What is the only 7-star hotel in the world?

    According to tourism communication, the Burj Al Arab in Dubai is often presented as the only self-proclaimed 7-star hotel in the world, but this classification is not part of official hotel standards.

  • What are the 10 most luxurious hotels in France?

    Many French palaces are considered very luxurious, but the exact ranking of the 10 most luxurious hotels varies according to publications; contact the concierge to confirm the details of the day.

  • What leisure activities are available for guests at Kempinski Hotel Xiamen?

    Activities include spa, indoor pool, fitness centre, massages, sauna, steam room, as well as nearby access to parks and Yundang Lake for walks.

Included Services

  • What is the Kempinski group?

    The Kempinski group is an international luxury hotel chain founded in Europe, managing 5-star hotels in many destinations, including Xiamen in China.

  • What are the reviews of Kempinski Hotel Xiamen?

    Kempinski Hotel Xiamen has excellent ratings on major booking platforms, with reviews particularly highlighting attentive service, cleanliness, and the comfort of the rooms.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available for free in the hotel, both in the rooms and in the common areas, according to major booking platforms.

  • What reception services are available at Kempinski Hotel Xiamen?

    The hotel has a reception service open 24/7, with concierge, luggage service, and assistance for bookings and local information.

  • Is breakfast included in the room rate?

    Room rates may or may not include breakfast depending on the type of offer; it is advisable to check the booking conditions on the platform used.

  • What services are included for free during a stay at Kempinski Hotel Xiamen?

    Wi-Fi, access to the indoor pool, and the fitness centre are generally included; some services such as the spa, massages, or parking may incur additional charges depending on the offers.

Arrival & Departure

  • Does the hotel have parking?

    The hotel has private parking on site, usually free for guests depending on certain offers; for specific conditions, please contact the concierge to confirm the arrangements for the day.

  • What are the standard check-in and check-out times?

    Standard check-in begins at 14:00 and check-out is until 12:00, according to information from booking platforms.

  • Can I check in early?

    An early check-in may be possible depending on room availability and possibly for an additional fee; it is advisable to inform the hotel in advance.

  • Is a late check-out possible and is there a charge?

    A late check-out may be offered depending on availability and may incur additional fees; this option is generally negotiated with the reception on the day of departure.

  • Are airport transfers offered?

    Paid private car transfers can be arranged upon request, through the concierge or at the time of booking, subject to availability.

Family & Kids

  • Can the rooms accommodate children or extra beds?

    Family rooms or certain categories can accommodate extra beds or a baby cot; it is best to check the exact capacity when booking.

  • Is Kempinski Hotel Xiamen suitable for a family stay?

    The hotel is popular with families, offering rooms that can accommodate children and a varied breakfast; reviews often mention the comfort and cleanliness suitable for family stays.

  • Does the hotel offer baby cots or equipment for young children?

    Baby cots or extra beds may be offered upon request, depending on the room category and availability; it is advisable to check at the time of booking.

Dining

  • What type of breakfast is offered?

    What type of breakfast is offered? The breakfast generally includes continental, Asian, and American options, served as a buffet and à la carte, highly rated by guests.

  • Where is breakfast served and what options are available?

    The breakfast buffet is served in the Kaffee on 2 restaurant on the second floor, with a wide selection of international and Asian dishes, according to information from booking platforms.

  • What restaurants are available within Kempinski Hotel Xiamen?

    The hotel has at least three main restaurants: Kaffee on 2, Yue Fu Restaurant (Chinese cuisine), and KAKUREGA TEPPAN (Japanese cuisine).

  • Is room service available?

    Room service options are offered, allowing guests to order meals and snacks to enjoy in their room; the exact hours of room service may vary depending on the period.

Spa & Wellness

  • Does the hotel have a pool?

    Does the hotel have a pool? Yes, the hotel has an indoor pool accessible to guests, often associated with the wellness centre.

  • What spa and wellness services are offered by Kempinski Hotel Xiamen?

    The hotel spa offers massages, sauna, steam room, wellness treatments, relaxation area, and changing rooms, with various packages available.

  • Is there a gym or fitness centre in the hotel?

    A fitness centre is available on-site, equipped with cardio and weight training machines, accessible to hotel guests.

Pets

  • Are pets allowed at Kempinski Hotel Xiamen?

    Pets are generally not accepted at Kempinski Hotel Xiamen; in case of exceptions, contact the concierge to confirm the day's policies.

Accessibility

  • Is the hotel accessible to people with reduced mobility?

    Rooms and common areas are served by elevators, making the hotel accessible to those with difficulties using stairs; for specific needs, contact the concierge to confirm the day's policies.

  • Are there specially adapted rooms for disabled guests?

    Some guests with reduced mobility may benefit from adapted rooms, subject to availability; confirmation of specific arrangements requires contacting the concierge to confirm the day's policies.

Sustainability

  • Does Kempinski Hotel Xiamen implement actions for sustainable development?

    The hotel promotes responsible practices such as reducing energy and water consumption; for detailed environmental actions, please contact the concierge to confirm the current initiatives.

  • Can I request to reduce the frequency of linen changes for a more eco-friendly stay?

    Linen and towel changes can be adjusted upon request to limit environmental impact, in accordance with common practices in luxury hotels; the exact arrangements are specified in the room.

  • Does the hotel provide devices to reduce energy consumption in the rooms?

    Rooms are equipped with individual controls for air conditioning and lighting, allowing guests to adjust their energy consumption; responsible usage recommendations may be indicated in the room documentation.

The Concierge answers — Kempinski Hotel Xiamen

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Xiamen Airport and Kempinski Hotel Xiamen?

    The concierge can organise a private transfer by car or van between Xiamen Gaoqi International Airport and the hotel, upon prior reservation and at an additional cost.

  • How can one easily reach the Xiamen International Conference and Exhibition Centre from the hotel?

    It is recommended to contact the concierge to book a taxi or a car with a driver to reach the Xiamen International Conference and Exhibition Centre, located about 15 minutes by car.

  • Can the concierge book a driver to visit the main tourist sites in Xiamen?

    The concierge can book a taxi or a vehicle with a driver for a tour of the main sites in Xiamen such as Nanputuo Temple or Gulangyu Island.

  • Is it possible to hire a car with a driver for a full day from the hotel?

    Reservations are made through the concierge to have a vehicle for a full day or half-day with a private driver in Xiamen and its surroundings.

  • Can you tell me which metro lines and stations are near Kempinski Hotel Xiamen?

    The concierge can provide detailed information on nearby metro stations, including Wenzao Station, which is a short walk from the hotel.

Restaurant Reservations

  • Can you book a renowned seafood restaurant for me in Xiamen?

    The concierge can recommend and book renowned seafood restaurants in Xiamen, taking into account your budget and culinary preferences.

  • How can I reserve a table in one of the restaurants at Kempinski Hotel Xiamen for dinner?

    Reservations are made through the concierge for tables in the hotel's restaurants, including Kaffee on 2, Yue Fu Restaurant, and KAKUREGA TEPPAN.

  • Can the concierge recommend a fine dining restaurant near Yundang Lake and handle the reservation?

    The concierge can suggest a selection of fine dining or local cuisine restaurants near Yundang Lake and make the reservation on your behalf.

  • Can you help me find and book a family-friendly restaurant?

    It is recommended to ask the concierge to reserve family-friendly restaurants with high chairs and children's menus in Xiamen.

Spa Bookings

  • How can I book a massage or treatment at the spa of Kempinski Hotel Xiamen?

    The concierge can schedule appointments for treatments and massages at the hotel spa based on availability.

  • Can you organise a wellness package including spa and pool during my stay?

    It is recommended to contact the concierge to organise a wellness package including spa access, treatments, and use of the indoor pool.

  • Is it possible to book a couple's treatment at the hotel spa?

    The concierge can check availability and book couple's treatments in a suitable room at the hotel spa.

Excursions & Cultural Visits

  • Can you organise a trip to Gulangyu Island from the hotel?

    The concierge can organise a day trip to Gulangyu Island with ferry tickets, a local guide, and visit recommendations.

  • Can the concierge organise a visit to the Nanputuo Temple with a guide?

    It is recommended to request the concierge to organise a visit to the Nanputuo Temple and other cultural sites, with or without a French or English-speaking guide.

  • Is it possible to create a personalised itinerary to explore Xiamen in one day?

    The concierge can suggest personalised tours in the city of Xiamen, including parks, museums, and shopping districts, according to your interests.

Special Occasions

  • Can you organise a romantic room decoration for a wedding anniversary?

    The concierge can prepare a special room decoration with flowers, a cake, and a personalised message for an anniversary or honeymoon, upon prior request.

  • Can the concierge organise a special birthday dinner in a hotel restaurant?

    It is recommended to contact the concierge to organise a private dinner or a specially decorated table in one of the hotel restaurants for a special occasion.

  • Can you help me deliver a bouquet of flowers and a cake to the room as a surprise?

    The concierge can assist in ordering a bouquet of flowers, a personalised cake, or a surprise gift delivered to the room at a specific time.

Shopping & Luxury Services

  • Can you recommend luxury shopping malls and arrange transport from the hotel?

    The concierge can indicate the nearest high-end shopping centres and luxury boutiques, then arrange a transfer by taxi or private car.

  • Can the concierge organise a shopping session accompanied by a personal shopper?

    It is recommended to request the concierge to organise a personal shopper service or accompaniment for a shopping session in Xiamen, subject to availability.

  • Can you help me find a quality alteration or dry cleaning service near the hotel?

    The concierge can assist in finding a high-end alteration or dry cleaning service nearby for ceremonial or business attire.

Family Activities

  • Can you recommend child-friendly activities near Kempinski Hotel Xiamen?

    The concierge can suggest family-friendly activities such as parks, attractions, or walks around Yundang Lake suitable for children.

  • Can the concierge help arrange a childcare or babysitting service?

    It is recommended to contact the concierge to arrange for a baby cot rental and, if possible, set up a babysitting service through an external partner.

Personalized Experiences

  • Can you create a personalised 3-day itinerary to explore Xiamen while staying at the hotel?

    The concierge can create a tailored programme combining cultural visits, local gastronomy, and relaxation moments at the spa, depending on the length of stay.

  • Can the concierge organise a private dining experience or a local cooking class?

    It is recommended to share your preferences with the concierge to organise a private dining experience, such as a tasting menu or a local cooking class with a partner chef.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits