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5★ · Guiyang

Kempinski Hotel Guiyang

68 Hu Guo Lu, Nan Ming Qu, Gui Yang Shi, Chine, 550002, Guiyang

4.54.5/545 reviews · Google rating
  • Central address in a lively district
  • Part of the Kempinski collection
  • Modern facilities and elegant design
  • Suited to couples, families and business travellers

Hotel 5-star in Guiyang, China, 488 m from Jiaxiu Building, featuring 24-hour concierge, international buffet and lounge bar.

Is Kempinski Hotel Guiyang a five-star hotel?

Yes, Kempinski Hotel Guiyang is a five-star hotel in Guiyang.

It suits couples, business travellers and families alike.

Is Kempinski Hotel Guiyang well located for exploring the city?

Yes, the hotel is set in a lively area that works well for getting around Guiyang.

Several sights are within walking distance, including Wenchang Pavilion, Jiaxiu Building and Cuiwei Garden.

Are there restaurants at Kempinski Hotel Guiyang?

Yes, the hotel has several dining options, along with a bar and breakfast service.

These include a Chinese restaurant, an all-day buffet, a more casual deli-style option and a lounge.

A word from the Concierge

Kempinski Hotel Guiyang through the Concierge's eyes

Kempinski Hotel Guiyang is located in Guiyang, China. This 5★ hotel is part of the prestigious Kempinski collection, known for its attentive service. It is situated in a vibrant area, ideal for exploring the city. The overall atmosphere combines luxury and comfort, providing a pleasant experience for visitors. What sets this hotel apart is its commitment to excellence and guest well-being. Modern facilities and elegant design create a relaxing environment. Before you go, know that this hotel suits couples, business travelers, and families. It offers services tailored to all types of stays. Seasonality may impact your experience, so check local events. Access to the hotel is easy, facilitating your travels in the region. _My tip from the Concierge:_ book in advance to secure the best deals and avoid last-minute hassles.

Why choose Kempinski Hotel Guiyang?

Kempinski Hotel Guiyang is an exceptional address in Guiyang, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • Central address in a lively district
  • Part of the Kempinski collection
  • Modern facilities and elegant design
  • Suited to couples, families and business travellers
  • Easy access for exploring Guiyang

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

4 on-site dining venues.

  • Dragon Palace

    Restaurant

    Highlights

    • Cantonese, Szechuan and Guizhou Specialties
    • providing a unique style to become the new benchmark Chinese cuisine in Guiyang.
    Practical information

    The concierge’s wordTo catch the spirit of Dragon Palace, go for its Cantonese, Szechuan and Guizhou specialties: a fine take on Chinese cuisine in Guiyang.

  • Kempi Deli

    Highlights

    • European gourmet
    • Enjoy homemade European gourmet products with freshly brewed coffee and juices which will make your small bite experience be mouth-watering.
    Practical information

    The concierge’s wordFor a gourmet break, head to Kempi Deli: homemade European specialties, freshly brewed coffee, and well-chosen juices.

  • Lobby Lounge

    Lounge

    Highlights

    • A wide selection of tea, coffee, whiskeys, brandies, wines, draft beers, cocktails, and snacks make it the ideal spot for small parties or casual meetings.
    Practical information

    The concierge’s wordFor an informal catch-up or a small gathering, settle into the Lobby Lounge: teas, coffees, cocktails, and snacks make it just right.

  • Elements

    Restaurant

    Highlights

    • international and regional Chinese specialties
    • Enjoy an All-Day Dining culinary journey and experience the wide variety of international and regional Chinese specialties at our Fashion & United Colours buffet restaurant.
    Practical information

    The concierge’s wordFor a no-fail option with variety, book Elements: an all-day buffet mixing international dishes with regional Chinese specialties.

Stay policies

Check-in & check-out

Check-in
From 14:00
Check-out
Until 12:00

Pets

Pets are not allowed.

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 68 Hu Guo Lu, Nan Ming Qu, Gui Yang Shi, Chine, 550002

View on the map

Official website

Google listing

Guest reviews

4.5 / 5 · 45 reviews

5/5TKP 2020

Stayed 2 nights with wife. We enjoyed excellent buffet dinner and breakfasts. Great hospitalities by hotel staffs, despite their language limitation. Will return to Kempinski whenever I visit Guiyang again.

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 10 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • 文昌阁Tourist attraction

    357 m · 4 min walk

    Tourist attraction a four-minute walk away, providing a panoramic view of the city and its surroundings.

    Practical information

    The concierge’s wordFor a breather between plans, head to 文昌阁, a 4-minute walk away, when the light is soft to enjoy the views over Guiyang.

  • Jiaxiu Square Public LavatoryTourist attraction

    447 m · 5 min walk

    Tourist attraction a five-minute walk away, providing an authentic local experience.

    Practical information

    The concierge’s wordA 5-minute walk away, a brief stop to catch an authentic local atmosphere as you pass through Jiaxiu Square.

  • Jiaxiu BuildingTourist attraction

    488 m · 6 min walk

    Historic building a six-minute walk away, representing an iconic tourist site in Guiyang.

    Practical information

    The concierge’s wordFor an easy cultural break nearby, head to Jiaxiu Building, a historic landmark of Guiyang, just a 6-minute walk away.

  • Cuiwei GardenTourist attraction

    542 m · 7 min walk

    Cuiwei Garden, a tourist attraction an eight-minute walk away, provides a space for relaxation and strolling in the heart of the city.

    Practical information

    The concierge’s wordA 7-minute walk away, Cuiwei Garden is ideal for a relaxing break or an easy stroll in the heart of Guiyang.

  • Big Cross SquareTourist attraction

    661 m · 8 min walk

    Tourist attraction an eight-minute walk away, featuring a lively public space and cultural events.

    Practical information

    The concierge’s wordAn 8-minute walk away, Big Cross Square makes a nice break to catch the local buzz and, depending on the time, come across a cultural event.

  • Zhucheng SquareTourist attraction

    993 m · 12 min walk

    Zhucheng Square, a tourist attraction located 993 meters away, providing a public space to relax and enjoy the local atmosphere.

    Practical information

    The concierge’s wordFor a calm break in Guiyang, Zhucheng Square offers a pleasant public space to unwind and soak up the local atmosphere.

  • Guizhou Museum of EthnologyMuseum

    996 m · 12 min walk

    Museum located 996 meters away, showcasing exhibitions on the cultures and ethnic groups of Guizhou province.

    Practical information

    The concierge’s wordFor a cultural break in Guiyang, the Guizhou Museum of Ethnology offers insight into the cultures and ethnic groups of Guizhou province.

  • YangmingciTourist attraction

    1.2 km · 14 min walk

    Yangmingci, a tourist site 1.2 km away, provides an enriching cultural experience.

    Practical information

    The concierge’s wordFor a cultural break in Guiyang, Yangmingci is well suited to a relaxed visit, solo or as a pair.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • 中央公园Park

    909 m · 11 min walk

    Park in Guiyang, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break in Guiyang, head to 中央公园 when you feel like unwinding, taking a short walk, and enjoying nature.

  • Hebin Park (Northwest Gate)Park

    1.5 km · 18 min walk

    Park in Guiyang, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break in Guiyang, head to Hebin Park (Northwest Gate) when you feel like unwinding and enjoying a quiet moment.

  • Qianlingshan Park (South Gate)National park

    2.8 km · 5 min by car

    National park in Guiyang, featuring natural landscapes and hiking trails.

    Practical information

    The concierge’s wordFor a nature break in Guiyang, head to Qianlingshan Park (South Gate) if you're in the mood for scenery and a walk on the trails.

  • Qianlingshan ParkPark

    3.2 km · 5 min by car

    Park in Guiyang, providing a natural space for walking and relaxation.

    Practical information

    The concierge’s wordFor a nature break in Guiyang, Qianlingshan Park is well suited to a quiet stroll or a relaxing pause.

  • Guiyang Qianlingshan ParkPark

    3.9 km · 7 min by car

    Park in Guiyang, providing a natural space for walking and relaxation.

    Practical information

    The concierge’s wordFor a green break in Guiyang, head to Qianlingshan Park for an easy stroll and a chance to unwind between plans.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Billing & Policies

  • Is the Kempinski Hotel a luxury hotel?

    The Kempinski Hotel Guiyang is a 5-star luxury establishment belonging to the international Kempinski group, offering high-end services and contemporary European design.

  • What is the price of a room at the Kempinski?

    At the Kempinski Hotel Guiyang, room rates vary depending on the period, category, and demand; the latest online offers indicate prices starting from approximately 88 to 132 USD per night excluding promotions.

  • How much does a night at the Ritz cost?

    The prices for a night in comparable palaces like the Ritz vary greatly depending on the city and season; it is advisable to compare online rates for the same dates as those of the Kempinski Hotel Guiyang.

  • What is the hotel's cancellation policy?

    Cancellation conditions vary depending on the rate booked, with options generally refundable up to a certain deadline and non-refundable rates; it is necessary to check the specific conditions of your reservation.

  • Are there any occupancy taxes to pay?

    In China, some cities impose local taxes or hotel service fees; it is advisable to check your confirmation or with the hotel if an occupancy tax applies in Guiyang.

  • What payment methods are accepted to settle my stay at the Kempinski Hotel Guiyang?

    Payment conditions generally accept major international credit cards and on-site payments; some rates require prepayment or a card guarantee.

  • What is the general opinion of customers on the value for money at Kempinski Hotel Guiyang?

    Online reviews often describe Kempinski Hotel Guiyang as offering very good value for money for a 5-star hotel, with attentive service and comfortable rooms.

  • Is there a deposit or additional fees to be expected at check-in?

    The deposit policies and any potential additional fees (mini-bar, services) are specified at check-in or in the booking conditions.

Location & Access

  • Where is the Kempinski Hotel located?

    The hotel is located at No. 68 Huguo Road, in the central business district of Guiyang, approximately 800 metres from the city centre.

  • What is the exact location of the Kempinski Hotel Guiyang in Guiyang?

    The Kempinski Hotel Guiyang is located in the business centre of Guiyang, approximately 800 metres from the city centre, with direct access to nearby shops and restaurants.

  • What is the distance between the hotel and the airport?

    Guiyang Longdongbao International Airport is located approximately 11 to 12 km from the Kempinski Hotel Guiyang, which is about a 20 to 30-minute drive depending on traffic.

  • How to reach the Kempinski Hotel Guiyang from Guiyang Longdongbao Airport?

    From the airport, access is mainly by taxi or private car in 20 to 30 minutes depending on traffic; transfers can be arranged by the hotel upon request.

  • What is the environment like around the Kempinski Hotel Guiyang and the architecture of the hotel?

    The Kempinski Hotel Guiyang is a modern skyscraper easily identifiable in the centre, with panoramic views of the city from the higher floors.

Sustainability

  • Which country does the Kempinski Hotel belong to?

    Kempinski is a luxury hotel group of European origin, operating hotels in many countries, including China where the Kempinski Hotel Guiyang is located.

  • What is the history of Kempinski?

    Kempinski is a hotel group founded in Germany at the end of the 19th century and has developed into an international luxury brand with establishments in Europe, Asia, the Middle East, and Africa.

  • What is the Kempinski group?

    The Kempinski Hotel Guiyang belongs to the Kempinski Hotels group, an international luxury hotel chain based in Europe.

  • Does the hotel offer activities highlighting local or regional culture?

    Kempinski Hotel Guiyang mentions the possibility of tours or classes around local culture, which may include experiences showcasing the culture of the Guizhou region.

  • Does Kempinski Hotel Guiyang implement specific actions regarding sustainable development?

    The detailed environmental policies of Kempinski Hotel Guiyang are not widely documented; however, the Kempinski group promotes international sustainability standards in its hotels.

Arrival & Departure

  • Does the hotel have parking?

    The hotel has parking, generally private and on-site, with terms and potential fees varying depending on the period.

  • Can I check in early?

    The standard check-in time is from 2 PM and check-out until 12 PM; early check-in is possible subject to availability and may incur additional charges.

  • Are airport transfers offered?

    Airport transfers can be arranged through the hotel, usually by private car or reserved taxi, upon request and for an additional fee.

  • What are the check-in and check-out times at the Kempinski Hotel Guiyang?

    Check-in times are from 2 PM and check-out is before 12 PM; for late departures, prior request is necessary and may incur additional charges.

  • Does the hotel accept late-night arrivals?

    In case of late arrival, it is recommended to inform the hotel in advance; the reception is generally open 24 hours a day to welcome guests.

Rooms & Amenities

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge in the rooms and common areas of the Kempinski Hotel Guiyang, with also free wired Internet access in the rooms.

  • How many rooms and suites does the Kempinski Hotel Guiyang offer?

    The Kempinski Hotel Guiyang has approximately 366 rooms and suites, offering different categories, including twin rooms, triple rooms, and suites with city views.

  • What amenities can be found in the rooms of the Kempinski Hotel Guiyang?

    The rooms are generally equipped with a minibar, flat-screen TV with satellite channels, safe, desk, air conditioning, bathroom with bathtub and separate shower, bathrobes, and luxury toiletries.

  • Does the hotel offer non-smoking rooms or non-smoking floors?

    Non-smoking rooms are available at the Kempinski Hotel Guiyang, and the establishment offers non-smoking floors depending on the configuration.

  • Are there larger suites or rooms at the Kempinski Hotel Guiyang?

    Larger room options or suites are available for guests seeking more space, often with a seating area and better views of the city.

  • Is the comfort of the rooms (air conditioning, soundproofing, lighting) suitable for a good night's sleep?

    The rooms feature adjustable air conditioning, windows with views, blackout curtains, and appropriate insulation for thermal and sound comfort.

  • What do the rooms and common areas of Kempinski Hotel Guiyang look like in the photos?

    Official photos and those from travellers show spacious rooms, panoramic views of Guiyang, a large indoor pool, and elegant contemporary-style common areas.

Dining

  • What type of breakfast is offered?

    The Kempinski Hotel Guiyang generally offers an international buffet breakfast with a wide selection of Western and Asian dishes, served in the main restaurant.

  • What restaurants are available at the Kempinski Hotel Guiyang?

    The Kempinski Hotel Guiyang has at least two restaurants, including Elements, which offers international cuisine and buffets, as well as bars and lounges.

  • What time is breakfast served at the Kempinski Hotel Guiyang?

    Breakfast is generally served in the main restaurant as a buffet, with standard morning hours; specific timings may vary depending on the period and day.

  • Can meals be taken in the room at the Kempinski Hotel Guiyang?

    A 24-hour room service is mentioned, allowing guests to order meals and snacks in the room for a large part of the day and night.

Spa & Wellness

  • Does the hotel have a swimming pool?

    The Kempinski Hotel Guiyang has an indoor swimming pool, accessible to guests, often complemented by a fitness centre.

  • Is there a gym or fitness centre at the Kempinski Hotel Guiyang?

    The hotel has an equipped fitness centre, accessible to guests, with various weight and cardio machines, often complemented by an indoor pool.

  • Does the Kempinski Hotel Guiyang have a spa with massages and treatments?

    The hotel's spa generally offers massages and wellness treatments; it is recommended to inquire about the treatment menu and book in advance.

Pets

  • Are pets allowed at Kempinski Hotel Guiyang?

    Pets are generally not accepted at the Kempinski Hotel Guiyang, unless otherwise specified for certain offers or special needs.

  • Can dogs or cats stay at the Kempinski Hotel Guiyang?

    The establishment does not indicate specific facilities for pets and, as a general rule, pets are not allowed at the Kempinski Hotel Guiyang.

Activities & Leisure

  • What leisure activities are available on-site at the Kempinski Hotel Guiyang?

    Among the activities offered or organised are a fitness centre, pool, happy hour, musical entertainment, and possibly tours or classes around local culture.

  • Is the Kempinski Hotel Guiyang well located for visiting Guiyang and shopping?

    The hotel is located near shopping centres and urban sites, making it suitable for exploring Guiyang, shopping, and organising regional excursions.

  • Is the Kempinski Hotel Guiyang suitable for business trips and seminars?

    Business services such as a business centre, meeting rooms, and conference spaces are available for business travellers.

Family & Kids

  • Is the hotel suitable for a family stay with children?

    Family rooms and some triple configurations are offered, and the establishment is known for accommodating family stays.

  • Can we obtain a baby cot or children's equipment at the Kempinski Hotel Guiyang?

    Baby cots may be available upon request; it is advisable to reserve them in advance to ensure availability upon arrival.

  • Does the Kempinski Hotel Guiyang offer babysitting or childcare services?

    Some platforms indicate that the hotel is family-friendly; for childcare services, it is recommended to contact the establishment directly.

Included Services

  • Can I leave my luggage at the hotel before check-in or after check-out?

    The hotel offers services such as luggage storage and concierge service, useful before check-in or after check-out.

  • What services are included in the stay at Kempinski Hotel Guiyang (housekeeping, water, etc.)?

    A daily housekeeping service, an evening turndown service, and complimentary bottled water in the room are generally included.

  • Does the hotel offer laundry or dry cleaning services?

    Laundry and dry cleaning services are available on-site, usually for an additional fee per item.

  • Is breakfast and other services included in the room rate?

    Some offers may include breakfast or other services; it is important to check the confirmation for what is included and any potential supplements.

Accessibility

  • Is Kempinski Hotel Guiyang suitable for people with reduced mobility?

    The hotel has elevators serving the various floors; for specific details about accessible rooms, it is necessary to check directly with the establishment.

  • Does the hotel offer specific facilities for visually or hearing impaired individuals?

    Contact the concierge to confirm the arrangements for the day.

  • Does the Kempinski Hotel Guiyang have reserved parking spaces and accessible access for disabled persons?

    Contact the concierge to confirm the arrangements for the day.

The Concierge answers — Kempinski Hotel Guiyang

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from Guiyang airport to the Kempinski Hotel Guiyang?

    The concierge can organise a private car transfer between Guiyang Longdongbao Airport and the Kempinski Hotel Guiyang, with personalised welcome and luggage assistance upon request.

  • Is it possible to have a car with a driver for several hours in Guiyang?

    The concierge can book a vehicle with a driver for the day, with a flexible itinerary in Guiyang and the surrounding areas according to your business or leisure needs.

  • Can you help me find the best public transport option to get around from the hotel?

    The concierge can provide detailed directions, schedules, and recommendations for using the metro, buses, and official taxis to and from the hotel.

  • Can you book train tickets and the transfer between Guiyang station and the hotel?

    The concierge can book high-speed train tickets and arrange transport between Guiyang station and the hotel.

Restaurant Reservations

  • Can you make a reservation for me at a renowned restaurant in central Guiyang?

    Reservations are made through the concierge, who can recommend and book tables at the best restaurants in Guiyang, according to your cuisine preferences and budget.

  • Can you recommend a typical restaurant to experience Guizhou cuisine and make a reservation?

    The concierge can suggest local restaurants to taste Guizhou specialities and make the reservation on your behalf.

  • Is it possible to organise a special romantic dinner during my stay at the Kempinski Hotel Guiyang?

    The concierge can arrange a romantic dinner with a preferred table, menu suggestions, and possible additional services such as flowers or a cake.

Spa Bookings

  • Can you book a massage at the hotel spa for a specific time?

    Reservations are made through the concierge or the spa, which can offer different time slots, types of massages, and wellness treatments tailored to your needs.

  • Can you help me choose and book a relaxing treatment after a long journey?

    The concierge can recommend the most suitable treatments after a long flight and book a time slot, taking into account your preferences for duration and intensity.

  • Is it possible to book a couple's wellness treatment at the spa of the Kempinski Hotel Guiyang?

    The concierge can arrange couple's treatments at the spa, subject to the simultaneous availability of therapists and suitable treatment rooms.

Excursions & Cultural Visits

  • Can you organise a private guided tour of Guiyang departing from the hotel?

    The concierge can organise a private guided tour of the main sites in Guiyang with a French or English-speaking guide, subject to availability.

  • Can you help me organise a day trip in the surroundings of Guiyang?

    The concierge can suggest and book excursions to minority villages and landscapes in Guizhou, with transport and a guide if desired.

  • Can you create a cultural and museum visit programme tailored to my stay in Guiyang?

    The concierge can provide a personalised cultural programme including museums, shows, and local events during your stay.

Special Occasions

  • Can you prepare a special romantic decoration in the room for a wedding anniversary?

    The concierge can organise a romantic decoration of the room with flowers, petals, LED candles, and possibly a bottle according to your wishes.

  • Is it possible to order a personalised birthday cake delivered to my room?

    The concierge can order a personalised cake, arrange for its delivery to the room or restaurant, and include a special message.

  • Can you help me organise a surprise marriage proposal at the hotel?

    The concierge can coordinate photos, flowers, partial space privatisation, and other details for a marriage proposal or unique celebration.

Shopping & Luxury Services

  • Can you organise a luxury shopping session accompanied near the Kempinski Hotel Guiyang?

    The concierge can direct you to nearby luxury shopping centres and, subject to availability, arrange for a personal shopping service or accompanied shopping.

  • Can you recommend shops to buy quality local products and arrange delivery to the hotel?

    The concierge can recommend high-end local product shops and facilitate the delivery of your purchases to the hotel.

  • Is it possible to rent evening wear or a suit through the hotel for an event?

    The concierge can assist with the rental of specific accessories, such as a suit or evening dress, through external partners.

Family Activities

  • Can you recommend child-friendly activities around the Kempinski Hotel Guiyang?

    The concierge can suggest child-friendly activities in Guiyang and help organise transport, tickets, and schedules based on the children's ages.

  • Can you help me arrange a babysitting solution for an evening?

    The concierge can provide information on the availability of baby cots, suggest licensed external babysitting services, and assist with family planning.

  • Can you prepare a discovery itinerary of Guiyang for a day with young children?

    The concierge can create a one-day programme that combines gentle visits and suitable breaks for a family with young children.

Personalized Experiences

  • Can you organise a private dining experience to discover the local cuisine of Guiyang?

    The concierge can design a private culinary tour, including local markets and selected restaurants, according to your culinary preferences.

  • Is it possible to create a customised itinerary in Guiyang with a driver and private guide?

    The concierge can arrange a customised itinerary with a driver, guide, and schedules tailored to your specific interests.

  • Can you organise a professional photo shoot at the Kempinski Hotel Guiyang or in the city?

    The concierge can organise a professional photo shoot in the hotel or in the city, in coordination with a partner photographer.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits