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5★ · Fuzhou

Kempinski Hotel Fuzhou

1 Heng Yu Lu, Jin An Qu, Fu Zhou Shi, Fu Jian Sheng, Chine, 350013, Fuzhou

4.24.2/545 reviews · Google rating
  • Set in a lively district of Fuzhou
  • Elegant, contemporary setting
  • Modern comfort for business stays or couples
  • Welcoming shared spaces

Hotel 5-star in Fuzhou, China, in the heart of Fuzhou, featuring 24-hour concierge, Flexible Kempinski Arrival and turndown service.

Where is Kempinski Hotel Fuzhou located for exploring the city?

Kempinski Hotel Fuzhou is in Fuzhou, in a lively area that is practical for getting around and seeing the city.

It suits both business stays and trips for two, with a calmer feel once you return.

Which area should you stay in Fuzhou, and is Kempinski Hotel Fuzhou well placed?

In Fuzhou, a lively area often makes meetings, outings and daily travel easier without adding logistical friction.

Kempinski Hotel Fuzhou fits that style of stay well, with practical services and a contemporary setting.

What dining options are available at Kempinski Hotel Fuzhou?

The hotel has four dining venues, with restaurants, a bar, a lounge and breakfast service on site.

You will find an international buffet, grilled dishes, Fuzhou and Cantonese cuisine, plus afternoon tea at the Lobby Lounge.

A word from the Concierge

Kempinski Hotel Fuzhou through the Concierge's eyes

Kempinski Hotel Fuzhou is located in Fuzhou, China. This 5★ hotel offers an elegant and contemporary setting. It is situated in a vibrant area, perfect for exploring the city. The hotel is part of the prestigious Kempinski group, known for its exceptional service and attention to detail.

What sets this hotel apart is its refined atmosphere and commitment to hospitality. Travelers appreciate the modern comfort and quality facilities. The hotel features welcoming common areas and personalized services, creating a pleasant experience for visitors.

Before your visit, be aware that this hotel suits both business travelers and couples. The ambiance is conducive to relaxation after a day of work or exploration. Consider checking the seasonality to make the most of your stay.

_My tip from the Concierge: book your airport transfer in advance for a stress-free welcome upon arrival._

Why choose Kempinski Hotel Fuzhou?

Kempinski Hotel Fuzhou is an exceptional address in Fuzhou, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • Set in a lively district of Fuzhou
  • Elegant, contemporary setting
  • Modern comfort for business stays or couples
  • Welcoming shared spaces
  • Personalised service

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Smooth arrival with pre-arranged transfer

    In Fuzhou, the experience often begins well before check-in. Arranging your transfer in advance allows for a calmer arrival, especially after a long-haul flight or a late landing. This option suits business travellers looking to save time as much as couples who prefer to begin their stay without logistical friction. A simple touch, yet one that shapes the whole tone of the trip.

    Conseil du ConciergeReservation required
  • Evening room ritual with turndown service

    In a major urban hotel, returning to the room at the end of the day is part of the experience in itself. With turndown service, the space subtly changes function: calmer, more intimate, ready for the night. After a day of meetings or exploring Fuzhou, this discreet ritual restores rhythm to the stay and turns a simple return to the hotel into a genuinely restorative transition.

    Included in your stay
  • Coffee pause in the welcoming shared spaces

    Well-designed public spaces are not merely transitional areas. They provide a setting in which to slow down, wait for an appointment, read a few pages or extend a conversation. At Kempinski Hotel Fuzhou, this experience becomes an urban pause: a simple yet valuable moment between the energy of the district and the comfort of the interior. Ideal for punctuating the day without interrupting it.

    Included in your stay
  • A frictionless business stay

    A 24-hour front desk, concierge availability, daily housekeeping, wake-up service, laundry and luggage storage together create an experience especially suited to business travel. The point is not only to provide comfort, but to reduce the mental load of being away. Guests can focus on their schedule while returning each evening to an environment that feels stable, well kept and immediately functional.

    BusinessIncluded in your stay
  • Urban stay for two

    The hotel’s positioning lends itself well to a stay for two: a lively district, a contemporary setting, pleasant shared spaces and comfort designed to provide retreat once the day is over. This experience does not depend on excessive staging, but on a sequence of sound choices: a comfortable room, a calm return at day’s end, attentive service and the freedom to alternate city outings with quieter moments.

    En coupleIncluded in your stay
  • Tailored urban concierge assistance

    In a dynamic city such as Fuzhou, having a point of contact able to guide, simplify and adapt recommendations to the rhythm of the stay can transform the experience. The 24-hour concierge allows guests to approach the destination with greater ease, whether arranging transport, managing a tight schedule or seeking practical assistance. A discreet form of luxury: one that saves time and preserves calm.

    Included in your stay

Restaurants & bars

4 on-site dining venues.

  • K Coffee

    Restaurant

    Highlights

    • international
    • an extensive buffet displays a panorama of local and international favourites
    Practical information

    The concierge’s wordIf you want variety without overthinking it, K Coffee is a safe bet: its extensive buffet brings together local and international favourites nicely.

  • Yunge Grill

    Restaurant

    Highlights

    • innovative cuisine
    • the ideal spot to savour the aromas and flavours of fresh, succulent grilled meats and seafood
    Practical information

    The concierge’s wordFor inventive cuisine centered on grilled meats and seafood, Yunge Grill is a reliable choice to slip into your plans.

  • Taifu Restaurant

    Restaurant

    Highlights

    • traditional cuisines of Fuzhou and Canton
    • every visit to Taifu Restaurant is an occasion in itself
    Practical information

    The concierge’s wordAt Taifu Restaurant, go for the traditional cuisines of Fuzhou and Canton—here, every visit feels like an occasion.

  • Lobby Lounge

    Lounge

    Highlights

    • Enjoy an afternoon tea on the outside terrace of the Lobby Lounge, surrounded by an elegant garden.
    Practical information

    The concierge’s wordSettle on the Lobby Lounge terrace for afternoon tea amid an elegant garden, perfect for a gentle break at the hotel.

Stay policies

Check-in & check-out

Check-in
From 14:00
Check-out
Until 12:00

Pets

Pets are not allowed.

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 1 Heng Yu Lu, Jin An Qu, Fu Zhou Shi, Fu Jian Sheng, Chine, 350013

View on the map

Official website

Google listing

Guest reviews

4.2 / 5 · 45 reviews

5/5123 123

Best bang for buck 5 star hotel in fuzhou , service is superb ,comfort stays

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 14 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Wuyi SquareTourist attraction

    3.1 km · 5 min by car

    Wuyi Square, a tourist attraction in Fuzhou, is a lively public space often used for cultural events.

    Practical information

    The concierge’s wordTo get a feel for Fuzhou, stop by Wuyi Square in the late afternoon: the atmosphere is often lively with cultural events.

  • Dingguang PagodaTourist attraction

    3.1 km · 5 min by car

    Dingguang Pagoda, a tourist attraction to visit, offering a panoramic view of the surroundings.

    Practical information

    The concierge’s wordFor a calm break in Fuzhou, head to Dingguang Pagoda late in the day and enjoy the panoramic views over the surroundings.

  • 定光塔寺Tourist attraction

    3.2 km · 5 min by car

    Tourist site 3.2 km away, showcasing local architecture and culture.

    Practical information

    The concierge’s wordFor a cultural break, head to 定光塔寺: it’s well suited to a calm stroll focused on local architecture and culture.

  • Fujian Grand TheaterOpera house

    3.2 km · 5 min by car

    Opera house located 3,198 meters away, featuring a variety of performances in an artistic setting.

    Practical information

    The concierge’s wordFor an evening cultural break, Fujian Grand Theater is a good choice if you’re in the mood for a performance in an artistic setting.

  • Flower Lane ChurchChurch

    3.3 km · 6 min by car

    Religious building located 3,290 meters away, providing insight into local architecture.

    Practical information

    The concierge’s wordFor a quiet break in Fuzhou, Flower Lane Church offers a lovely glimpse of local architecture, ideal if you enjoy seeing the city from a different angle.

  • Little Yellow TowerTourist attraction

    3.6 km · 6 min by car

    Tourism in Fuzhou, the Little Yellow Tower is a historical site to visit.

    Practical information

    The concierge’s wordFor a cultural break in Fuzhou, head to Little Yellow Tower if you’re in the mood for a historic site that fits easily into your day.

  • 华林寺Tourist attraction

    3.6 km · 6 min by car

    Buddhist temple located 3.6 km away, providing insight into the local spiritual culture.

    Practical information

    The concierge’s wordFor a peaceful break, head to 华林寺: this Buddhist temple offers a lovely glimpse into Fuzhou’s local spiritual culture.

  • Sanfang QixiangTourist attraction

    3.6 km · 6 min by car

    Sanfang Qixiang, a tourist attraction in Fuzhou, is a collection of historic alleys to explore.

    Practical information

    The concierge’s wordFor an easy stroll through old Fuzhou, head to the historic lanes of Sanfang Qixiang, ideal if you like wandering without a plan.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Jinjishan ParkPark

    1.2 km · 14 min walk

    Park in Fuzhou, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordIf you're after a green break in Fuzhou, Jinjishan Park is well suited to a calm pause to unwind and enjoy a touch of nature.

  • Hot Spring ParkPark

    2.0 km · 3 min by car

    Park in Fuzhou, providing a natural space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break in Fuzhou, Hot Spring Park is well suited to a calm pause to unwind and enjoy nature.

  • West Lake ParkPark

    4.2 km · 7 min by car

    Park in Fuzhou, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break in Fuzhou, West Lake Park is well suited to a calm moment to unwind and enjoy nature.

  • Zuohai Park (Southwest Gate)Park

    4.5 km · 8 min by car

    Park in Fuzhou, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break in Fuzhou, Zuohai Park is ideal at the end of the day to unwind and enjoy nature.

  • Zuohai Park (North Gate)Park

    4.6 km · 8 min by car

    Park in Fuzhou, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break in Fuzhou, head to Zuohai Park (North Gate) when you feel like unwinding and enjoying nature.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at the Kempinski Hotel Fuzhou?

    Check-in generally starts at 14:00 and check-out must be completed before 12:00, subject to booking conditions.

  • Can I check in early?

    Early check-in is possible subject to availability, with potential fees payable according to the hotel’s conditions.

  • Does the hotel offer late check-out?

    Late check-out may be granted depending on availability, with potential additional charges applied according to the establishment's rules.

  • What are the check-in procedures at the hotel?

    Check-in procedures are conducted at the reception, which is open 24/7, requiring presentation of an ID and the credit card used for the booking.

  • What happens if I arrive late in the evening at the Kempinski Hotel Fuzhou?

    It is possible to arrive after 21:00, by informing the hotel in advance to arrange for your welcome and guarantee your room.

  • Are airport transfers offered?

    Yes, airport transfers are offered with an airport shuttle service, often at an additional cost.

Location & Access

  • Where exactly is the Kempinski Hotel Fuzhou located in the city?

    The hotel is located at No.1 Hengyu Road, in the Jin'an district of Fuzhou, within the Tahoe Plaza shopping complex.

  • What is the distance between the hotel and Fuzhou railway station?

    The establishment is about a 10-minute walk from Fuzhou railway station, making it easily accessible by train.

  • In which district of Fuzhou is the Kempinski Hotel located?

    The hotel is situated in the East Second Ring Tahoe Plaza commercial area, close to high-end offices and shopping centres.

  • What is the distance between the hotel and the airport?

    The distance between the hotel and Fuzhou Changle International Airport is approximately 47 to 48 kilometres.

  • What are the transportation options from the airport to the Kempinski Hotel Fuzhou?

    Taxi, airport shuttle, and private car options provide easy access from Fuzhou Changle Airport to the hotel.

Rooms & Amenities

  • How many rooms does the Kempinski Hotel Fuzhou offer?

    The establishment has approximately 327 rooms and suites, located on the upper floors of the Tahoe Plaza complex.

  • What amenities are found in the hotel's standard rooms?

    The rooms generally feature free Wi-Fi, a desk, a television, air conditioning, and a modern private bathroom.

  • Does the hotel offer family or connecting rooms?

    Connecting rooms and paid extra beds are available for families, subject to availability.

  • Can an extra bed be added to the room?

    Yes, extra beds are available for a daily surcharge, depending on the room category booked.

  • Do the rooms have a view of the city of Fuzhou?

    Some rooms offer a view of the city and the Jin'an district, particularly from the higher floors of the complex.

Included Services

  • Does the hotel have parking?

    Yes, private on-site parking is available for guests, with a limited number of spaces.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge in the rooms and in most common areas of the hotel.

  • What services are included in the room rate?

    Wi-Fi in the room and access to the indoor pool are generally included services for guests.

  • What practical services are available during the stay?

    Daily housekeeping, concierge service, a gym, and an indoor pool complement the basic amenities of the hotel.

Dining

  • What type of breakfast is offered?

    Breakfast is offered in a buffet style, including Western and Chinese options at the K-Coffee restaurant.

  • What restaurants and bars are available at the Kempinski Hotel Fuzhou?

    The hotel has several dining options, including the K-Coffee buffet restaurant, Yunge Grill, The Deli, and the Lobby Lounge.

  • Is breakfast included in the room rate?

    Breakfast may be included in certain stay packages, and a complimentary breakfast is sometimes offered in the displayed packages.

  • Can meals be taken in the room at the Kempinski Hotel Fuzhou?

    Yes, the hotel offers room service for meals and snacks in the room, according to set hours.

  • What type of cuisine is served in the hotel's restaurants?

    The hotel serves fusion cuisine as well as international and local specialities, with menus tailored to different times of the day.

Spa & Wellness

  • What wellness facilities are available at the Kempinski Hotel Fuzhou?

    The establishment features a full-service spa, a health club with fitness and yoga classes, and an indoor pool.

  • Does the hotel offer spa treatments and massages?

    Spa treatments, massages, and personalised therapies are available by reservation at the hotel's spa.

  • Is there a gym or fitness centre in the hotel?

    A well-equipped gym and fitness or yoga classes are available to guests according to the health club's hours.

  • Does the hotel have a pool?

    Yes, the hotel has an indoor pool accessible to registered guests.

Activities & Leisure

  • What leisure activities are available on-site?

    The hotel offers activities such as mini-golf, karaoke, a fitness centre, and a pool, as well as spaces for events and meetings.

  • Does the hotel have spaces for events or conferences?

    Several meeting rooms and event spaces are available for organising conferences, weddings, or private events at the hotel.

  • Is shopping easily accessible around the hotel?

    The proximity of shopping centres and boutiques at Tahoe Plaza makes shopping trips easy directly from the hotel.

Family & Kids

  • Is the hotel suitable for families with children?

    An indoor play area for children, a swimming pool, and family activities are offered to families staying at the hotel.

  • What is the hotel's policy regarding children staying with their parents?

    Children are accepted, and some stays allow younger guests to share the existing bed for free up to a certain age.

  • Are there services dedicated to children at Kempinski Hotel Fuzhou?

    Paid extra beds and possibly specific services for children are available upon request from the hotel.

Pets

  • Are pets allowed at Kempinski Hotel Fuzhou?

    No, pets are not allowed at Kempinski Hotel Fuzhou.

  • Are there special rooms for guests travelling with pets?

    The establishment generally does not offer pet-friendly rooms, as pets are not allowed in common areas.

  • What is the hotel's general policy regarding pets?

    Guests travelling with pets should consider alternative accommodation, as access for pets is denied in this hotel.

Accessibility

  • Is Kempinski Hotel Fuzhou easily accessible for people with reduced mobility?

    The hotel has elevators and interior pathways facilitating access to rooms and common areas for people with reduced mobility.

  • Are there rooms adapted for disabled guests?

    Accessibility features may be available in certain areas, but it is recommended to check specific arrangements with the hotel.

  • Are the restaurants and reception accessible without stairs?

    The main public areas, such as the lobby and restaurants, are accessible by elevator from the rooms.

Billing & Policies

  • What is the hotel's cancellation policy?

    The cancellation policy varies depending on the rate chosen, ranging from flexible cancellation to non-refundable offers. The conditions are detailed in each booking.

  • Are there any city taxes to pay?

    Taxes and mandatory fees are generally included or detailed in the rate, but local regulations do not mention a separate city tax for this establishment.

  • What payment methods are accepted at Kempinski Hotel Fuzhou?

    The hotel accepts major credit cards and electronic payments for settling room and on-site services.

  • Are there any additional fees to expect on top of the room price?

    Additional fees may apply for extra beds, late check-out, certain spa services, or private transfers.

  • Which hotel group does this hotel belong to?

    The Kempinski Hotel Fuzhou belongs to the international chain Kempinski Hotels SA, which specializes in luxury hospitality.

Sustainability

  • Is the Kempinski Hotel a luxury hotel in Fuzhou?

    The Kempinski Hotel Fuzhou is described as a luxury hotel, eco-friendly certified, with high-end services and contemporary design.

  • Does Kempinski Hotel Fuzhou implement sustainable practices?

    The hotel has eco-friendly certification and implements sustainability practices, although specific details are not systematically listed.

  • What environmental measures are in place at the hotel?

    Initiatives may include optimized management of energy, water, and waste, in line with the environmental policy of the Kempinski chain.

The Concierge answers — Kempinski Hotel Fuzhou

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Fuzhou Changle Airport and Kempinski Hotel Fuzhou?

    The concierge can organise a private transfer to or from Fuzhou Changle Airport, in addition to the shuttle service offered by the hotel. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a car with a driver for the day from the hotel?

    The concierge can book a vehicle with a driver for business or tourist trips in Fuzhou and its surrounding area. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge arrange a transfer from Fuzhou railway station?

    The concierge can organise pick-up from Fuzhou railway station, which is about a 10-minute walk from the hotel, using a taxi or a private car. Contact the concierge to confirm the arrangements for the day.

  • Can you help me book train or flight tickets from Fuzhou?

    The concierge can assist with booking train or flight tickets departing from Fuzhou. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge book a taxi early in the morning for the airport?

    It is recommended to request the concierge to arrange reliable taxis late at night or early in the morning to the airport or railway station. Contact the concierge to confirm the arrangements for the day.

Restaurant Reservations

  • Can you book a table in the restaurants of Kempinski Hotel Fuzhou?

    The concierge can reserve a table in the hotel's restaurants such as K-Coffee, Yunge Grill, The Deli, or the Lobby Lounge, subject to availability. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge recommend a fine dining restaurant near the hotel?

    The concierge can advise and book high-end local restaurants in the Tahoe Plaza shopping area and the centre of Fuzhou. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to organise a business dinner for a group within the hotel?

    Reservations are made through the concierge to organise business dinners or group meals in the hotel's dining spaces or private lounges. Contact the concierge to confirm the arrangements for the day.

  • Can you accommodate dietary restrictions for breakfast or dinner?

    The concierge can manage requests for special diets or vegetarian options with the hotel's restaurants for breakfast, lunch, or dinner. Contact the concierge to confirm the arrangements for the day.

Spa Bookings

  • How can I book a treatment at the spa of Kempinski Hotel Fuzhou?

    Reservations are made through the concierge for the hotel's full spa treatments and access to wellness facilities. Contact the concierge to confirm the arrangements for the day.

  • Can you organise a half-day of relaxation including spa, pool and fitness?

    The concierge can assist in planning a wellness experience including the spa, indoor pool, and fitness or yoga classes offered by the hotel. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge book a couples massage at the spa?

    It is recommended to go through the concierge to book couples massages or special treatments for couples at the hotel spa. Contact the concierge to confirm the arrangements for the day.

Excursions & Cultural Visits

  • Can you organise a guided tour of the city of Fuzhou from the hotel?

    The concierge can organise guided tours of the main sites in Fuzhou and the Fujian region with an English or Chinese-speaking guide. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a day trip in the Fujian region?

    The concierge can advise and book excursions to traditional villages, national parks, or cultural sites near Fuzhou. Contact the concierge to confirm the arrangements for the day.

  • Can you suggest a walking discovery itinerary around the hotel?

    The concierge can provide tailored itineraries to explore the temples, parks, and shopping centres around the Jin’an District. Contact the concierge to confirm the arrangements for the day.

Special Occasions

  • Can the concierge prepare a surprise in the room for a birthday?

    The concierge can organise special room decorations for birthdays, honeymoons, or celebrations, including flowers or a cake. Contact the concierge to confirm the arrangements for the day.

  • Can you organise a romantic dinner for two within the hotel?

    It is recommended to go through the concierge to arrange a romantic dinner with a personalised menu in one of the hotel’s restaurants. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to organise a small private reception at Kempinski Hotel Fuzhou?

    The concierge can assist with the coordination of private events, cocktails, or small receptions in the hotel’s meeting rooms. Contact the concierge to confirm the arrangements for the day.

Shopping & Luxury Services

  • Can you guide me to the luxury boutiques near Kempinski Hotel Fuzhou?

    The concierge can indicate luxury boutiques and high-end shopping centres at Tahoe Plaza and in the immediate vicinity. Contact the concierge to confirm the arrangements for the day.

  • Does the concierge offer a personal shopper service in Fuzhou?

    The concierge can organise a personalised shopping service with assistance in the shopping centres of Fuzhou. Contact the concierge to confirm the arrangements for the day.

Family Activities

  • What activities for children can be organised through the concierge?

    The concierge can provide information on family activities available at the hotel, such as the indoor children's play area and the swimming pool. Contact the concierge to confirm the arrangements for the day.

  • Can you suggest family outings from the hotel?

    It is recommended to consult the concierge to organise family-friendly outings, including parks, museums, and leisure centres in Fuzhou. Contact the concierge to confirm the arrangements for the day.

Personalized Experiences

  • Is it possible to create a personalised itinerary over several days in Fuzhou?

    The concierge can create a tailored programme combining visits, shopping, spa, and restaurants according to the client's preferences. Contact the concierge to confirm the arrangements for the day.

  • Can you book a private fitness or yoga session?

    The concierge can arrange private fitness or yoga classes in the hotel’s health club, subject to the availability of trainers. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge organise a tasting of local cuisine within the hotel?

    The concierge can assist in organising a personalised culinary experience with a tasting of local specialities or a customised menu in the hotel’s restaurants. Contact the concierge to confirm the arrangements for the day.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits