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5★ · Dubai

Jumeirah Zabeel Saray

Crescent Rd - The Palm Jumeirah - Dubai - Émirats arabes unis, Dubai

4.64.6/59,928 reviews · Google rating
  • On Palm Jumeirah
  • Ottoman palace-inspired design
  • Well-regarded spa
  • Several restaurants on site

Hotel 5-star in Dubai, United Arab Emirates, in the heart of Dubai, featuring Ottoman-inspired architecture, Palm Jumeirah beach and varied dining.

Where is Jumeirah Zabeel Saray located in Dubai?

Jumeirah Zabeel Saray is located on Palm Jumeirah in Dubai. It suits a beach-focused stay with access to the city’s main attractions.

From the hotel, places such as Dubai Harbour, Ain Dubai and Palm West Beach are easy to reach. The setting feels calmer than Dubai’s busier districts.

What is Jumeirah Zabeel Saray best known for?

The hotel is best known for its Ottoman-inspired atmosphere, its spa and its elegant public spaces. The stay is centred on comfort and wellbeing.

It is also recognised for having several restaurants on site and a seafront setting on the Palm. It works well for both relaxation and time out in Dubai.

Is Jumeirah Zabeel Saray good for couples?

Yes, it suits a couple’s stay thanks to its calmer atmosphere, spa and on-site dinners. The Palm also makes it easy to return to a quieter setting after time in the city.

A day split between beach time, relaxation and dinner at the hotel works especially well here. For a smoother stay, it is best to book spa treatments in advance.

A word from the Concierge

Jumeirah Zabeel Saray through the Concierge's eyes

Jumeirah Zabeel Saray is located in Dubai, United Arab Emirates, on the famous Palm Jumeirah. This 5★ hotel from the Jumeirah chain offers a refined atmosphere inspired by Ottoman palaces. The sumptuous setting and attentive service make it a popular destination for travelers seeking luxury. Its proximity to beaches and attractions in Dubai adds to its appeal. This hotel stands out for its majestic architecture and high-quality amenities. Guests particularly enjoy the spa, varied dining options, and elegant common areas. The overall ambiance evokes comfort and well-being while reflecting local culture. Visitors can expect a memorable experience in an exceptional setting. Before you go, it's important to note that the hotel suits both couples and families. Business travelers also find a conducive environment here. The best times to visit are autumn and winter when temperatures are milder. Be sure to book in advance to secure your stay. _My tip from the Concierge: book your activities in advance to make the most of your stay; the best options fill up quickly._

Why choose Jumeirah Zabeel Saray?

Jumeirah Zabeel Saray is an exceptional address in Dubai, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 2 July 2026.

  • On Palm Jumeirah
  • Ottoman palace-inspired design
  • Well-regarded spa
  • Several restaurants on site
  • Close to Dubai’s beaches and attractions

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Beach access
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast overlooking the Palm

    Beginning the day in calm surroundings, with morning light falling across Palm Jumeirah, is one of the stay’s simplest and most satisfying pleasures. This experience is about unhurried rhythm: a gentle start, attentive service, and breakfast taken in a setting that immediately recalls the hotel’s seaside character. Ideal for setting the tone for a day divided between the sea, the spa and exploring Dubai.

    IncontournableIncluded in your stay
  • Spa wellbeing ritual

    As the spa is one of the hotel’s recognised strengths, booking a treatment or relaxation ritual is one of the most natural ways to experience the property’s identity. It is especially rewarding after a long-haul flight, a day of sightseeing, or simply to establish a different rhythm during the stay. Best enjoyed in mid-afternoon or early evening, when one wants to extend a sense of retreat before dinner.

    SignatureReservation required
  • An elegant dinner in one of the hotel’s restaurants

    With several restaurants on site, Jumeirah Zabeel Saray allows guests to devote an entire evening to the hotel without compromising on atmosphere. This experience centres on a more dressed-up dinner, approached as a distinct moment within the stay after a day spent between beach time, rest and outings. It is particularly suited to couples, but also to anyone wishing to enjoy the setting without heading back into the city.

    Reservation required
  • A resort day between beach and relaxation

    Not every major resort truly invites guests to do very little; this one does. Devoting an entire day to the hotel — beach time, swimming, shaded pauses, a relaxed lunch, a return to the room, then a gentle resumption of the afternoon — is fully part of the experience. It is often the best way to enjoy Palm Jumeirah: not in haste, but through a sequence of simple, well-paced moments.

    À vivre sur placeIncluded in your stay
  • Explore Dubai, then return to the calm of the Palm

    One of the stay’s real strengths lies in this contrast: setting out to discover Dubai’s attractions, lively districts or major addresses, then returning at day’s end to the more composed atmosphere of Zabeel Saray. This is not a single activity so much as a way of inhabiting the destination. It is especially suited to travellers who want to see the city without giving up a more beach-oriented, residential base.

    Included in your stay
  • A concierge-shaped stay

    In a hotel of this category, the concierge is not there merely to answer occasional requests. It helps organise the days more smoothly: suitable timings, recommendations, logistical assistance, reservations and last-minute adjustments. On a short stay in Dubai, that support can genuinely change the feel of the trip by reducing friction and leaving more room for the moments that matter.

    Service cléReservation required

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Data collected on 31 May 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

Cancellation and prepayment policies vary according to accommodation type.

Pets

Pets are welcome at no extra charge.

Pets are allowed. Charges may apply.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Crescent Rd - The Palm Jumeirah - Dubai - Émirats arabes unis

View on the map

Google listing

Guest reviews

4.6 / 5 · 9,928 reviews

5/5Shaikha Alhosani

We had such a wonderful weekend at Jumeirah Zabeel Saray. The hotel is absolutely stunning, from the beautiful interiors to the relaxing atmosphere and exceptional service. Every detail made our stay feel luxurious and…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 27 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Dubai HarbourTourist attraction

    2.0 km · 3 min by car

    Dubai Harbour, a tourist attraction offering views of the harbor and maritime activities.

    Practical information

    The concierge’s wordFor an open-air break, head to Dubai Harbour at the end of the day: the harbor views and maritime activity feel especially vivid.

  • Ain DubaiTourist attraction

    2.0 km · 4 min by car

    Ain Dubai, a giant wheel offering panoramic views of the city, is located 2045 meters away.

    Practical information

    The concierge’s wordFor a contemplative break, Ain Dubai offers panoramic views over the city, ideal when you feel like gaining a little perspective.

  • Madame Tussauds DubaiMuseum

    2.2 km · 4 min by car

    Wax museum 2.2 kilometers away, featuring figures of celebrities and historical figures.

    Practical information

    The concierge’s wordIdeal for a playful break if you enjoy celebrities and historical figures, at a wax museum 2.2 kilometers away.

  • Palm West Beach by Dubai RetailTourist attraction

    2.2 km · 4 min by car

    Palm West Beach, a tourist attraction in Dubai, features a scenic waterfront promenade and recreational activities.

    Practical information

    The concierge’s wordFor a seaside break in Dubai, Palm West Beach is well suited to a relaxed stroll and a bit of leisure time.

  • Dune Buggy & Quad Biking DubaiTourist attraction

    2.2 km · 4 min by car

    Tourism activity 2.2 km away, offering buggy and quad excursions in the Dubai desert.

    Practical information

    The concierge’s wordFor a more adventurous break, this buggy or quad excursion in the Dubai desert is a good fit if you want a change from the city pace.

  • The View Palm JumeirahTourist attraction

    2.4 km · 4 min by car

    Tourist attraction located 2361 meters away, providing a panoramic view of Palm Jumeirah and its surroundings.

    Practical information

    The concierge’s wordIdeal for a contemplative break in Dubai, with panoramic views over Palm Jumeirah and its surroundings.

  • TEPfactor DubaiTourist attraction

    2.6 km · 4 min by car

    TEPfactor Dubai, an indoor playground, offers fun activities and challenges to tackle as a team.

    Practical information

    The concierge’s wordIf you’re traveling with a group, TEPfactor Dubai offers a fun indoor break, ideal for sharing team challenges away from the heat.

  • Mohammad Bin Ahmed Al Mulla mosqueMosque

    2.6 km · 4 min by car

    Mosque located 2,598 meters away, a place of worship and Islamic architecture.

    Practical information

    The concierge’s wordFor a peaceful pause, this mosque offers a moment of reflection and a glimpse of Islamic architecture, best enjoyed outside the busiest times.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Dubai Harbour - Yacht ClubMarina

    2.0 km · 3 min by car

    Marina located 1959 meters away, providing facilities for yachts and water activities.

    Practical information

    The concierge’s wordFor a waterside break, head to Dubai Harbour - Yacht Club, ideal if you're in the mood for a marina atmosphere and water activities.

  • Xclusive Yachts - Yacht Rental DubaiMarina

    3.0 km · 5 min by car

    Yacht rental service in Dubai, providing a sailing experience on the waters of the Persian Gulf.

    Practical information

    The concierge’s wordFor an offshore break, this yacht rental service offers time out on the waters of the Persian Gulf, especially pleasant at the end of the day.

Places to visit nearby

The sights, landmarks and walks I recommend around Jumeirah Zabeel Saray — each place has its own detailed guide.

Around the hotel

Our full Dubai guide

Dubai pairs statement architecture, high luxury, desert culture and a distinctly international way of life.

Read the Dubai guide

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Jumeirah Zabeel Saray?

    Standard check-in usually begins in the afternoon and check-out is in the late morning. Please contact the concierge to confirm the arrangements for the day.

  • Can I check in early?

    Early check-in is possible subject to availability; an additional charge may apply depending on the arrival time and room type.

  • Is it possible to keep the room later on the day of departure?

    Late check-out may be offered depending on availability, with possible additional fees based on the time and season.

  • Does the hotel have a 24-hour reception for late arrivals?

    Jumeirah Zabeel Saray offers a 24-hour reception with luggage service for late arrivals or early departures.

  • Are airport transfers offered?

    Airport transfers can be arranged by private car or taxi through the hotel service; this service is at an additional cost.

Location & Access

  • Where is the Jumeirah Zabeel Saray hotel located in Dubai?

    Jumeirah Zabeel Saray is located on the West Crescent of Palm Jumeirah, directly on a private beach in Dubai.

  • What is the distance between the hotel and the airport?

    The hotel is situated on the iconic Palm Jumeirah, approximately 30–40 minutes by car from Dubai International Airport, depending on traffic.

  • How can I easily reach Jumeirah Zabeel Saray from downtown Dubai?

    Access is primarily by car, taxi, or private transfer; Palm Jumeirah is connected to the rest of Dubai by roads and monorail.

  • Is the location of Jumeirah Zabeel Saray convenient for visiting major attractions in Dubai?

    The hotel is close to Dubai Marina and other attractions while offering a tranquil beach setting on Palm Jumeirah.

  • Is it easy to find a taxi from Jumeirah Zabeel Saray Dubai?

    Taxi services are readily available from the hotel to reach shopping malls and tourist areas in Dubai.

Rooms & Amenities

  • How many rooms and suites does the Jumeirah Zabeel Saray offer?

    The Jumeirah Zabeel Saray has approximately 405 rooms as well as suites and villas, spread across a main building and residences.

  • What amenities can be found in the rooms at Jumeirah Zabeel Saray Dubai?

    The rooms are air-conditioned with quality bedding, a choice of pillows, marble bathroom, television, minibar, and 24-hour room service.

  • Does the Jumeirah Zabeel Saray hotel offer luxury suites or villas?

    More spacious suites and villas are available, often offering additional benefits such as access to a club lounge.

  • Can you book a room with a sea view or a view of Dubai Marina?

    Some rooms offer a sea view or a view of the Dubai skyline; the exact configuration depends on the category booked.

  • Does the hotel offer family-friendly rooms for guests with children?

    Family amenities, such as baby cots or extra beds, can be provided upon request subject to availability.

Included Services

  • Does the hotel have parking?

    Yes, free self-parking and complimentary valet service are offered to hotel guests.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge throughout the property, including in the rooms and common areas.

  • What types of packages (breakfast, half board) are offered at Jumeirah Zabeel Saray?

    Stays can include accommodation only, breakfast, or half board, with different levels of service and access to facilities.

  • What is included in the half board package at Jumeirah Zabeel Saray?

    Half board generally includes a buffet breakfast and one main meal (lunch or dinner) at certain designated restaurants.

  • Do you get free drinks on Half Board at Jumeirah Zabeel Saray Dubai?

    Alcoholic beverages are generally not included in the half board and are charged separately, unless otherwise stated in your offer.

Dining

  • What type of breakfast is offered?

    The Jumeirah Zabeel Saray offers a buffet breakfast served in the main restaurant, with a wide international and oriental selection.

  • How many restaurants does the Jumeirah Zabeel Saray Dubai have?

    The hotel has several restaurants and bars offering Turkish, international cuisine and other specialties, as well as 24-hour room service.

  • Do the restaurants at Jumeirah Zabeel Saray offer vegetarian options or options for specific diets?

    Vegetarian options and some alternatives for specific diets are available in the main restaurants, depending on the current menus.

  • What is the dress code for the restaurants at Jumeirah Zabeel Saray Dubai?

    Smart casual attire is generally recommended in the hotel restaurants; swimwear is not appropriate in the evening.

  • Are there bars or lounges to have a drink at the Jumeirah Zabeel Saray hotel?

    The hotel bars serve a selection of alcoholic and non-alcoholic beverages; opening hours vary by outlet.

Spa & Wellness

  • What spa and wellness services are available at Jumeirah Zabeel Saray?

    The Talise Ottoman Spa offers a vast space with hammam, sauna, whirlpools, 42 treatment rooms, and numerous rituals inspired by Ottoman tradition.

  • Does the Jumeirah Zabeel Saray offer a hammam or sauna for guests?

    The spa features hammam, sauna, whirlpools, and dedicated areas, separated for men and women, with access depending on the day's conditions.

  • What types of massages can be booked at the spa of Jumeirah Zabeel Saray Dubai?

    Various massages (hot stone, deep tissue, prenatal), facial treatments, and body rituals are offered at the spa, by reservation.

  • Is the spa at Jumeirah Zabeel Saray accessible every day to hotel guests?

    The spa is open daily with extended hours, and access may be included or charged depending on the type of booking.

Activities & Leisure

  • Does the hotel have a pool?

    Yes, the hotel has outdoor pools, including a large main pool and additional pools, as well as indoor pools.

  • Does the Jumeirah Zabeel Saray Beach Club provide access to a private beach for hotel guests?

    The hotel is directly located on a long private beach equipped with sun loungers, umbrellas, and towels for guests.

  • What sports activities can be practiced at Jumeirah Zabeel Saray Dubai?

    Outdoor tennis courts, water sports, and various leisure activities are offered, depending on the season and weather.

  • Is there a Jumeirah Zabeel Saray day pass to enjoy the beach and pools without staying there?

    Some packages or offers include a day pass granting access to the pools, beach, and possibly the spa, for non-resident visitors.

  • Does the hotel have a gym or fitness room for guests?

    A fully equipped gym is available on-site, with cardio machines, weight training, and sometimes supervised classes.

Family & Kids

  • Is the Jumeirah Zabeel Saray hotel suitable for a family stay with children?

    The Jumeirah Zabeel Saray is popular with families, featuring a pool, beach, children's activities, and spacious rooms.

  • Is there a kids club or organised activities for children at the hotel?

    A kids club and dedicated entertainment are generally offered, with a varied activity programme depending on the season.

  • Can connecting rooms be booked for large families at Jumeirah Zabeel Saray?

    Connecting rooms or those with extra bedding are available for families, to be confirmed at the time of booking.

  • Is the Jumeirah Zabeel Saray a good choice for couples travelling to Dubai?

    The hotel is also popular with couples, thanks to its beachside setting, Ottoman spa, and romantic restaurants.

Pets

  • Are pets allowed at Jumeirah Zabeel Saray?

    Pets are generally not allowed in the establishment, unless very specific exceptions apply.

  • Does the hotel offer specific services or facilities for pets?

    No specific facilities for pets are provided, as the rooms are designed for occupancy without animals.

  • What are the alternatives if I am travelling with my pet and wish to stay at Jumeirah Zabeel Saray?

    It is recommended to arrange for external pet care during your stay at Jumeirah Zabeel Saray Dubai.

Accessibility

  • Does Jumeirah Zabeel Saray have rooms accessible to people with reduced mobility?

    Some common areas may be accessible to wheelchairs, with rooms and facilities adapted for reduced mobility available upon request.

  • Is the entire hotel served by suitable lifts?

    Lifts serve the hotel floors, facilitating movement for people with reduced mobility and families with pushchairs.

  • Is access to common areas (restaurants, pool, beach) suitable for wheelchairs?

    Facilities and pathways have been provided to facilitate the movement of wheelchair users in the main areas.

Billing & Policies

  • What payment methods are accepted at Jumeirah Zabeel Saray Dubai?

    Most common international credit cards, such as Visa and MasterCard, are accepted for payment of stays.

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the rate booked and the booking intermediary; some offers are flexible, while others are non-refundable.

  • Are there any tourist taxes to pay?

    Local taxes and resort fees, such as the Dubai tourism tax, are generally payable on-site in addition to the room price.

  • What do the Jumeirah Zabeel Saray hotel reviews say about the quality of the establishment?

    Customer reviews mention a high level of service, a beautiful spa, a pleasant beach, and appreciated pools, with some comments on the wear of certain rooms.

Sustainability

  • What is Jumeirah Zabeel Saray known for according to reviews and descriptions?

    Jumeirah Zabeel Saray is renowned for its Ottoman Empire-inspired decor, its large Talise Ottoman spa, and its private beach on Palm Jumeirah.

  • How do Jumeirah Zabeel Saray prices compare to other palaces in Dubai?

    Prices vary according to the season, room type, and meal plan; rates are often considered in line with the standards of luxury hotels in Dubai.

  • Does the Jumeirah Zabeel Saray Dubai adhere to specific quality standards as a luxury hotel?

    The hotel is part of the Jumeirah group, which promotes high standards of service and attention to the comfort and well-being of guests.

  • How can I contact the Jumeirah Zabeel Saray hotel directly for specific questions about its commitments or services?

    For specific inquiries related to environmental initiatives or sustainability, the official email address jzsreservations@jumeirah.com can be used to contact the hotel.

The Concierge answers — Jumeirah Zabeel Saray

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from Dubai airport to Jumeirah Zabeel Saray?

    The concierge can organise private transfers by car or limousine between Dubai airport and Jumeirah Zabeel Saray, with personalised welcome and luggage assistance.

  • How can I easily organise my transport to downtown Dubai from the hotel?

    The concierge can book taxis, private drivers, or ride-hailing services to reach Dubai Mall, Burj Khalifa, or other areas of Dubai from the hotel.

  • Is it possible to rent a car through the concierge at Jumeirah Zabeel Saray?

    The concierge can offer car rental services with or without a driver, tailored to the duration of your stay and your budget.

  • Can you help me find the best public transport options from Palm Jumeirah?

    The concierge can provide information on the schedules and routes of boat shuttles or buses connecting Palm Jumeirah to the main areas of Dubai.

  • How can I organise an airport transfer for a family with a lot of luggage?

    The concierge can arrange a transfer in a luxury vehicle or SUV for larger families, with child seats if necessary.

Restaurant Reservations

  • Can you book a table at the best restaurants in Jumeirah Zabeel Saray Dubai?

    Reservations are made through the concierge, who can advise and secure tables at the hotel's signature restaurants according to your preferences.

  • How can I get a reservation at a fine dining restaurant in the city from the hotel?

    The concierge can recommend fine dining restaurants in Dubai Marina, Downtown, or on Palm Jumeirah and make the reservations.

  • Is it possible to book a private romantic dinner on the beach at Jumeirah Zabeel Saray?

    The concierge can organise a romantic dinner by the beach or in a private space, with a personalised menu and special decorations.

  • Can you help me find a restaurant suitable for a gluten-free or vegan diet?

    The concierge can indicate restaurants that cater to allergies or specific diets and coordinate requests with the chefs.

Spa Bookings

  • How can I book a treatment at the spa of Jumeirah Zabeel Saray before my arrival?

    Reservations are made through the concierge or directly at the spa, which advises on available time slots and types of treatments based on your availability.

  • Can you arrange a couples spa treatment during our stay?

    The concierge can organise a couples spa ritual, including access to facilities and synchronised treatments for couples.

  • Are there spa and wellness packages for a full day at Jumeirah Zabeel Saray?

    The concierge can offer packages combining treatments, hammam access, and pool or beach access, suitable for a half-day or full day of relaxation.

Excursions & Cultural Visits

  • Can you arrange a cultural tour of old Dubai from the hotel?

    The concierge can book guided tours of old Dubai, museums, and souks with a French or English-speaking guide.

  • How can one book a desert safari from Jumeirah Zabeel Saray?

    The concierge can arrange desert safaris, either in a 4x4 or premium version, including dinner and shows.

  • Can you help me purchase tickets for the Burj Khalifa or other attractions?

    The concierge can obtain timed tickets for the Burj Khalifa, Dubai Frame, or other major attractions, with skip-the-line options subject to availability.

Special Occasions

  • Is it possible to prepare a romantic surprise in the room for a wedding anniversary?

    The concierge can organise romantic room decorations, flower bouquets, petals, and personalised cakes for anniversaries or marriage proposals.

  • Can you help me organise a marriage proposal at Jumeirah Zabeel Saray?

    The concierge can assist in planning a marriage proposal on the beach or at a scenic location, with a photographer and staging.

  • How can one organise a small private event or vow renewal at the hotel?

    The concierge can coordinate with the events team for a private dinner, small reception, or vow renewal at the hotel.

Shopping & Luxury Services

  • Can you organise a shopping day at the main malls in Dubai from the hotel?

    The concierge can recommend the best shopping malls in Dubai and arrange a round-trip chauffeur for a shopping day.

  • Is there a personal shopper service that you can book for me?

    The concierge can assist with personal shopper or stylist services at certain partner malls, subject to availability.

  • Can you recommend luxury boutiques or jewellers near Palm Jumeirah?

    The concierge can direct guests to luxury boutiques, jewellers, and watchmakers, and can make appointments at the store if necessary.

Family Activities

  • Who can help me organise activities for my children during my stay at Jumeirah Zabeel Saray?

    The concierge can provide information about the hotel's kids club, its hours and activities, as well as nearby family attractions such as water parks.

  • Can you book tickets for a child-friendly water park from the hotel?

    The concierge can book entries for water parks, aquariums, and other fun activities suitable for children of various ages.

Personalized Experiences

  • Can you prepare a personalised itinerary to explore Dubai for a few days?

    The concierge can design a customised programme combining beach, spa, city outings, and restaurants according to preferences and the length of stay.

  • Is it possible to organise a yacht outing or a helicopter experience from the hotel?

    The concierge can arrange exclusive experiences such as private yacht outings, helicopter flights, or private dinners, depending on the season and availability.

  • Can the concierge help me choose the best activities depending on whether I am travelling as a couple or with family?

    The concierge can tailor activity and restaurant recommendations for a stay as a couple, with family, or on a business trip.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits