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5★ · Florence

Four Seasons Hotel Firenze

Borgo Pinti, 99, 50121 Firenze FI, Italie, Florence

4.84.8/52,761 reviews · Google rating
  • Historic setting in the heart of Florence
  • Lush gardens
  • Refined shared spaces
  • Italian charm with modern comfort

Hotel 5-star in Florence, in the heart of Florence, featuring 24-hour concierge, breakfast in the gardens and a private park walk.

What makes Four Seasons Hotel Firenze distinctive for a stay in Florence?

The hotel stands out for its historic setting, private gardens and a notably მშვიდ atmosphere for Florence.

It combines heritage, refined shared spaces, a spa and 24-hour concierge service, with easy walking access to major cultural sights.

How much does a night at Four Seasons Hotel Firenze cost?

Rates vary depending on the season, your dates and the room category selected.

For an exact price, it is best to check your stay dates or contact the concierge before booking.

Is dining at Four Seasons Hotel Firenze a good option?

Yes. The hotel has several venues, including Il Palagio for contemporary Italian cuisine and Trattoria Al Fresco for pizzas.

There are also bars, breakfast service and options suited to different moments of the day.

A word from the Concierge

Four Seasons Hotel Firenze through the Concierge's eyes

Four Seasons Hotel Firenze is located in Florence, Italy. This 5★ hotel occupies a historic setting, offering an elegant atmosphere. It is listed in The World's 50 Best Hotels 2025, reflecting its excellence. The property combines Italian charm with modern comfort, creating a relaxing environment.

What sets this hotel apart is its attentive service and high-end facilities. Guests particularly enjoy the lush gardens and refined common areas. The overall atmosphere invites relaxation while allowing guests to experience Florentine art and culture. Visitors feel immersed in history while benefiting from contemporary amenities.

Before you go, know that this hotel suits both couples and business travelers. Its proximity to tourist attractions makes it an ideal base for exploring the city. Seasons influence the ambiance, with cultural events throughout the year. Be sure to book in advance, especially during peak season.

_My tip from the Concierge: book your stay several months in advance to secure the best room options._

Why choose Four Seasons Hotel Firenze?

Four Seasons Hotel Firenze is an exceptional address in Florence, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • Historic setting in the heart of Florence
  • Lush gardens
  • Refined shared spaces
  • Italian charm with modern comfort
  • Listed in The World's 50 Best Hotels 2025

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

20
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Lounge
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

5 on-site dining venues, including 1 Michelin star.

  • Atrium Bar

    Bar

    Highlights

    • Italian fare, cocktails & afternoon tea
    • famous traditional negroni served from our iconic drinks trolley
    Practical information

    The concierge’s wordAt Atrium Bar, settle in for the traditional negroni served from the iconic trolley, then linger over Italian fare or afternoon tea.

  • Il Palagio

    1 Michelin star

    Restaurant

    Highlights

    • Italian Contemporary
    • curated tasting menus paired with exceptional Italian wines
    Practical information

    The concierge’s wordAt Il Palagio, let the tasting menu lead the way: contemporary Italian cuisine pairs beautifully with outstanding Italian wines.

  • Onde

    Restaurant

    Highlights

    • coastal cuisine
    • eclectic menu of coastal cuisine in Firenze
    Practical information

    The concierge’s wordAt Onde, go for the eclectic coastal cuisine—a well-judged seaside interlude at Four Seasons Hotel Firenze.

  • Bar Berni

    Bar

    Highlights

    • sip a vermouth cocktail or cup of tea
    Practical information

    The concierge’s wordAt Bar Berni, slip in for a vermouth cocktail or a cup of tea, depending on your mood.

  • Trattoria Al Fresco

    Restaurant

    Highlights

    • authentic pizzas, made with high-quality local ingredients
    Practical information

    The concierge’s wordAt Trattoria Al Fresco, go for the authentic pizzas, made with excellent local ingredients: a simple, spot-on choice.

In the press

Distinctions & affiliations

Labels & distinctions
MICHELIN Guide — Three Keyssince 2025
Forbes Travel Guide Five-Star
Rankings
World's 50 Best Hotels

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Data collected on 31 May 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

24 hrs prior to arrival date

Free cancellation up to 24 hours before arrival

Pets

Pets are welcome at no extra charge.

Additional Fee for Pets

Wi-Fi

Wi-Fi available as a paid add-on. Ask the front desk for details.

Location & access

Address: Borgo Pinti, 99, 50121 Firenze FI, Italie

View on the map

Official website

Google listing

Guest reviews

4.8 / 5 · 2,761 reviews

5/5Tao Tao

🌸✨ An unforgettable experience at Four Seasons Florence! ✨🌸 This hotel is truly a masterpiece. From the moment I arrived, I was amazed by the beauty of the property, the peaceful gardens, and the elegant atmosphere…

5/5J

Overall, the hotel is the best in the city. They have a private garden which you can relax in, away from the business of the city. We nearly booked The Savoy and are so glad we didn't because it's immersed within the…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 12 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • DavidTourist attraction

    565 m · 7 min walk

    Sculpture a seven-minute walk away, featuring the famous David by Michelangelo.

    Practical information

    The concierge’s wordA 7-minute walk away, this sculpture is ideal for a short cultural break between plans or at the start of the morning.

  • Galerie de l'AcadémieMuseum

    618 m · 7 min walk

    Art museum a seven-minute walk away, housing works from the Italian Renaissance.

    Practical information

    The concierge’s wordA 7-minute walk away, the Accademia Gallery makes an ideal break to immerse yourself in Italian Renaissance art, especially early in the day.

  • Museo Leonardo Da VinciMuseum

    687 m · 8 min walk

    Museum an eight-minute walk away, dedicated to the work and inventions of Leonardo da Vinci.

    Practical information

    The concierge’s wordAn 8-minute walk away, this museum dedicated to Leonardo da Vinci’s work and inventions makes an ideal cultural pause between plans.

  • Cathédrale Santa Maria del FioreChurch

    944 m · 11 min walk

    Cathedral located 944 meters away, an emblematic religious building in Florence.

    Practical information

    The concierge’s wordFor a cultural break in Florence, the Cathedral of Santa Maria del Fiore offers a lovely glimpse into the city’s religious heritage.

  • Basilique Santa Croce de FlorenceChurch

    1.0 km · 12 min walk

    Religious building located 1009 meters away, known for its architecture and historical significance.

    Practical information

    The concierge’s wordFor a cultural break in Florence, head to the Basilica of Santa Croce: its architecture and historical importance add depth to your stroll.

  • Piazza della RepubblicaTourist attraction

    1.2 km · 14 min walk

    Piazza della Repubblica, an iconic square in Florence, is a tourist site to explore.

    Practical information

    The concierge’s wordFor a break in the heart of Florence, stop by Piazza della Repubblica if you feel like soaking up the energy of an iconic square.

  • Palazzo VecchioMuseum

    1.2 km · 14 min walk

    Museum 1.2 km away, a former palace and seat of the Florentine government, rich in history and art.

    Practical information

    The concierge’s wordIf you're in the mood for a cultural break, Palazzo Vecchio immerses you in Florentine history, as a former palace and seat of government.

  • Fontana del PorcellinoTourist attraction

    1.3 km · 15 min walk

    Fountain a twelve-minute walk away, known for its design and lively atmosphere.

    Practical information

    The concierge’s wordFor a lively break near the hotel, head to the Fontana del Porcellino, a 12-minute walk away, especially if you enjoy animated spots.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Piazza del DuomoSquare

    982 m · 12 min walk

    Piazza del Duomo, an iconic square in Florence, known for its remarkable architecture and vibrant atmosphere.

    Practical information

    The concierge’s wordFor a lively Florentine interlude, head to Piazza del Duomo when you're in the mood for remarkable architecture and a true piazza buzz.

  • Piazza della SignoriaSquare

    1.2 km · 14 min walk

    Piazza della Signoria, an iconic square in Florence, serves as a gathering place and venue for cultural events.

    Practical information

    The concierge’s wordTo feel Florence in motion, stop by Piazza della Signoria during a city break: the square lends itself well to gatherings and cultural events.

  • Piazzale MichelangeloSquare

    1.6 km · 19 min walk

    Piazzale Michelangelo, a square providing a panoramic view of Florence.

    Practical information

    The concierge’s wordAt the end of the day, head to Piazzale Michelangelo for a panoramic break over Florence, ideal if you feel like gaining a little perspective.

  • Jardin de BoboliGarden

    2.2 km · 4 min by car

    Boboli Garden, a vast Italian garden featuring pathways and green spaces.

    Practical information

    The concierge’s wordFor a green break in Florence, the Boboli Gardens are well suited to a quiet stroll among pathways and open spaces.

Places to visit nearby

The sights, landmarks and walks I recommend around Four Seasons Hotel Firenze — each place has its own detailed guide.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What time can we check in and check out at the Four Seasons Hotel Firenze?

    Check-in is from 3:00 PM and check-out is until 12:00 PM.

  • Can we request a late check-out?

    A late check-out may sometimes be granted depending on availability. Please contact the concierge to confirm the day's arrangements.

  • Can I check in early?

    The hotel may accept early check-in depending on occupancy. Please contact the concierge to confirm the day's arrangements.

  • Can we drop off luggage before check-in?

    The reception staff can generally arrange for luggage storage before check-in.

  • How can I contact the reception before arrival?

    The reception can be reached at +39 0552 6261 to confirm arrival arrangements and special requests for your stay.

Location & Access

  • Where is the Four Seasons Hotel Firenze located?

    The hotel is located at Borgo Pinti, 99, 50121 Florence, Tuscany.

  • Is the hotel close to the historic centre of Florence?

    The property is approximately 1.2 km from the centre of Florence according to Booking.com, and near Piazza del Duomo and the Brunelleschi Dome according to Tripadvisor.

  • Which monuments are easily accessible from the hotel?

    The hotel is close to the Giardino dell’Orticoltura botanical garden and several sites in the historic centre, making walking tours convenient.

  • What is the distance between the hotel and the airport?

    The exact distance depends on the arrival point and traffic. Please contact the concierge to confirm the day's arrangements.

  • Are transfers to the airport offered?

    Transfers can be requested from the concierge depending on vehicle availability and desired schedules.

Rooms & Amenities

  • What basic amenities can be found in the rooms?

    The rooms and suites feature Wi-Fi, air conditioning, a minibar, and a flat-screen TV according to booking site descriptions.

  • What types of rooms or suites are available?

    The hotel offers suites and double rooms, with higher categories such as the Royal Suite, the De’ Medici Presidential Suite, and the Presidential Suite at Palazzo del Nero.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available in the hotel and is reported as free in the rooms by several sources.

  • Does the hotel have a swimming pool?

    The hotel features a swimming pool, and Booking.com confirms the presence of a pool on site.

  • What services are offered directly in the rooms?

    Luxury toiletries, multilingual concierge service, and 24-hour room service are among the services advertised by the establishment.

Included Services

  • What type of breakfast is offered?

    Breakfast is served in continental, full English/Irish, American, buffet, or à la carte versions according to Booking.com.

  • Is the breakfast well rated by guests?

    The breakfast is highly rated by guests on Booking.com, with a score of 8.1.

  • What services are included during the stay?

    The hotel offers concierge service, room service, and access to multilingual concierges according to the sources consulted.

  • Does the stay provide access to wellness facilities?

    The hotel has a spa, a fitness centre, and a hot tub/jacuzzi according to Booking.com.

  • Does the hotel have parking?

    The hotel has private parking according to the booking sites consulted.

Dining

  • What restaurants and bars are there at the Four Seasons Hotel Firenze?

    The hotel has five dining venues: Onde, Il Palagio, Atrium Bar, Bar Berni, and Al Fresco.

  • Is the hotel's main restaurant gourmet?

    The restaurant Il Palagio is described as Michelin-starred by Booking.com.

  • Can breakfast be taken in the room?

    Breakfast options include buffet and à la carte, and the hotel also offers 24-hour room service.

  • How much does dinner cost at the Four Seasons di Firenze?

    Dinner or aperitivo prices vary depending on the menu, season, and chosen venue. Contact the concierge to confirm the details for the day.

  • How much does an aperitivo cost at the Four Seasons Firenze?

    The cost of an aperitivo varies depending on the bar, consumption, and taxes. Contact the concierge to confirm the details for the day.

Spa & Wellness

  • Is the hotel's spa large?

    The spa occupies two floors according to Booking.com and is one of the hotel's most highlighted facilities.

  • What wellness facilities are available?

    The hotel offers a spa and wellness centre, a fitness centre, and a jacuzzi according to Booking.com.

  • The spa four seasons hotel firenze: how to book a treatment?

    Treatments, times, and availability vary by day. Contact the concierge to confirm the details for the day.

  • Is access to the spa included or paid?

    Access to the spa may depend on the treatment booked or the conditions of the day. Contact the concierge to confirm the details for the day.

  • Does the hotel have a gym?

    The gym is listed among the leisure and wellness facilities of the establishment.

Activities & Leisure

  • What visits can be made around the hotel?

    The hotel is close to the historic centre and several major monuments, making it easy to visit on foot or with a guide.

  • Can we relax by the pool during the stay?

    The pool is one of the most appreciated amenities by travellers according to Tripadvisor and Booking.com.

  • What relaxation activities are offered on site?

    The establishment offers leisure activities such as the spa, fitness centre, and jacuzzi according to Booking.com.

Family & Kids

  • Is the hotel suitable for family stays?

    Families are welcome according to the amenities advertised by the hotel and traveller reviews.

  • Do children pay an extra charge for breakfast?

    The hotel offers packages that include breakfast, with an extra charge for children from six years old according to Four Seasons.

  • Can we book a suite for a family?

    Double rooms and suites are available, allowing the stay to be adapted for a family depending on availability.

Pets

  • Are pets allowed at Four Seasons Hotel Firenze?

    Dogs and other pets are accepted at Four Seasons Hotel Firenze according to Momondo.

  • Are there specific conditions for travelling with a pet?

    The policy may vary depending on the type of room or availability. Contact the concierge to confirm the current terms.

  • Are there fees for a pet?

    The information reviewed confirms the acceptance of pets, but any potential fees depend on the conditions applied to the stay. Contact the concierge to confirm the current terms.

Accessibility

  • Is the parking suitable for people with reduced mobility?

    A parking space for disabled guests is mentioned by Trivago among the available services.

  • Is the hotel accessible to people with reduced mobility?

    The hotel advertises facilities and services that may suit different types of travellers, but specific arrangements should be confirmed prior to the stay.

  • Can we request an adapted room?

    Exact arrangements for specific needs must be confirmed directly with the hotel. Contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • What is the hotel's cancellation policy?

    The cancellation conditions depend on the rate booked and the chosen dates. Contact the concierge to confirm the arrangements for the day.

  • How much does a night at the Four Seasons in Florence cost?

    The average price of rooms varies greatly depending on the dates and websites, with examples ranging from approximately €772 to €9,819 on Momondo and €1,688 to €3,507 on Tripadvisor.

  • Are there any tourist taxes to pay?

    A tourist tax of €8.00 per person per night, up to 7 nights, is indicated by Hotels.com.

  • Who are the owners of the Four Seasons?

    The owners of the Four Seasons group are private investors, with Bill Gates and Prince Al-Waleed among the known shareholders according to publicly available information generally reported about the group. For the Florence hotel in particular, the operational ownership falls under Four Seasons Hotels and Resorts.

  • What is the most expensive hotel in Italy?

    The hotel often has high rates compared to the Florentine market, but the exact ranking of the most expensive hotels in Italy depends on the dates and categories compared.

Sustainability

  • Does the hotel implement a sustainability policy?

    The establishment communicates about luxury and comfort practices, but specific environmental details should be confirmed directly with the hotel.

  • What sustainable actions are implemented on site?

    The exact ecological measures are not detailed in the sources consulted. Contact the concierge to confirm the arrangements for the day.

  • Does the Four Seasons Hotel Firenze offer eco-friendly initiatives?

    Sustainability policies may evolve according to the group's programme and local initiatives. Contact the concierge to confirm the arrangements for the day.

The Concierge answers — Four Seasons Hotel Firenze

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can a private transfer be booked from Florence airport?

    The concierge can arrange a private transfer to or from Florence airport subject to availability on the day.

  • Do you offer a private driver for visiting Florence?

    The concierge can arrange a car with a driver for travel within Florence and the surrounding area.

  • Is valet parking available upon arrival?

    It is recommended to inquire about the availability of valet parking before arrival, as arrangements may vary depending on occupancy.

  • Is a transfer from the train station possible?

    The concierge can organise a transfer from Santa Maria Novella train station to the hotel.

  • Can a car excursion with a driver be arranged?

    The concierge can book a suitable vehicle for an excursion to the Tuscan countryside or Pisa.

Restaurant Reservations

  • How can a table be reserved at the hotel's gourmet restaurant?

    Reservations are made through the concierge for Il Palagio, subject to availability.

  • Can the weekend brunch be booked in advance?

    The concierge can request a table for brunch or tea time based on available slots.

  • Is it necessary to reserve for dinner on-site in the evening?

    The concierge can check the timings and availability of the hotel's restaurants for a given evening.

  • Can a table with a view or a special request be made?

    The concierge can coordinate specific requests, such as a romantic table or special decorations.

  • Can the hotel's restaurants adapt the menus?

    The concierge can confirm the availability of vegetarian, vegan, or gluten-free menu options with the restaurants.

Spa Bookings

  • How to book a treatment at the spa?

    Spa reservations can be made through the concierge or directly with the spa, depending on availability.

  • Can a couple's massage be booked?

    The concierge can assist in booking a couple's slot, subject to availability.

  • Does the spa offer treatments in the morning and evening?

    It is recommended to inquire about the exact treatment times on the desired day, as they may vary.

  • Is access to the spa possible without a treatment reservation?

    The concierge can check if access to the spa is linked to a reserved treatment or if it is available for a simple visit.

  • Which spa treatment is the easiest to book last minute?

    The concierge can indicate the most requested treatments and assist in choosing based on available time.

Excursions & Cultural Visits

  • Can a private tour of the museums in Florence be booked?

    The concierge can arrange a private tour of the museums or the historic centre of Florence.

  • Do you have a private guide to discover Florence?

    The concierge can book an English-speaking, French-speaking, or other language guide, subject to availability.

  • Can a customised cultural tour be organised?

    The concierge can propose tailored itineraries for art, architecture, or the history of the city.

  • Can you obtain skip-the-line tickets for attractions?

    The concierge can assist in booking tickets for highly sought-after sites, subject to ticket sales being open.

Special Occasions

  • Is it possible to prepare a birthday surprise?

    The concierge can prepare a special gesture in the room for a birthday or honeymoon.

  • Can flowers be delivered to the room?

    The concierge can coordinate flowers, champagne or pastries as per request and availability.

Shopping & Luxury Services

  • Can you recommend luxury boutiques in Florence?

    The concierge can recommend luxury boutiques in Florence based on preferences and budget.

  • Is a personal shopper service possible?

    The concierge can arrange personal shopping with appointments at boutiques.

Family Activities

  • What activities can be organised for children in Florence?

    The concierge can suggest child-friendly activities, such as short tours or workshops.

Personalized Experiences

  • Can a customised programme be created for a full day?

    The concierge can create a tailored day programme including transport, visits, restaurant and spa.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits