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5★ · Florence

Four Seasons Hotel Florence

Borgo Pinti, 99, 50121 Firenze FI, Italie, Florence

4.84.8/52,761 reviews · Google rating
  • In the heart of Florence
  • Near museums and art galleries
  • Historic setting
  • Carefully designed public spaces

Hotel 5-star in Florence, in the heart of Florence, set in a historic setting near museums and art galleries, featuring personalised service.

Where is Four Seasons Hotel Florence, and what can you reach on foot?

The hotel is in the heart of Florence, close to the city’s main cultural and artistic sights.

On foot, you can reach Michelangelo’s David and the Accademia Gallery in 7 minutes. Santa Maria del Fiore Cathedral is about an 11-minute walk away.

What makes Four Seasons Hotel Florence distinctive for a stay in Florence?

The hotel combines a historic setting, an elegant atmosphere and attentive service in central Florence.

It suits couples, business travellers and families well. The concierge and front desk are available 24 hours a day to help organise the stay precisely.

What dining options are available at Four Seasons Hotel Florence?

The hotel has five dining venues across restaurants and bars, with breakfast, bar service and on-site dining.

These include Il Palagio for contemporary Italian cuisine, as well as Atrium Bar, Bar Berni, Al Fresco and Onde.

A word from the Concierge

Four Seasons Hotel Florence through the Concierge's eyes

The Four Seasons Hotel Florence is located in the heart of Florence, Italy. This 5★ hotel provides a luxurious experience in a historic setting. The property is near the city's main cultural and artistic attractions. Travelers will appreciate the proximity to museums and art galleries.

What sets this hotel apart is its elegant atmosphere and attentive service. As a Four Seasons property, it has a strong reputation for excellence. The common areas are carefully decorated, creating a welcoming and refined ambiance. Guests can expect personalized service throughout their stay.

Before you go, know that this hotel is perfect for couples, business travelers, and families. The summer season attracts many visitors, but spring and autumn also offer pleasant weather. Be sure to book in advance, especially during peak periods.

_My tip from the Concierge: prefer early morning visits to museums to avoid crowds and fully enjoy your cultural experience._

Why choose Four Seasons Hotel Florence?

Four Seasons Hotel Florence is an exceptional address in Florence, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 2 July 2026.

  • In the heart of Florence
  • Near museums and art galleries
  • Historic setting
  • Carefully designed public spaces
  • Personalised service

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast before the museums

    Starting early in Florence changes the entire day. After breakfast in the calm of the hotel, head to the city’s major museums and galleries as they open, when the light is still soft and visitor flows are lighter. This experience suits travellers who want to make the most of the hotel’s cultural proximity while keeping an elegant, unhurried pace.

    Idéal au printemps et en automneIncluded in your stay
  • Tailor-made cultural itinerary

    With the support of the 24-hour concierge and personalised service, your stay can be shaped around a cultural programme tailored to your interests: major highlights, walks between palazzi and churches, pauses in quieter districts, or a sequence of visits over a short stay. The point is not to see as much as possible, but to organise Florence with precision, according to your own rhythm and priorities.

    Service personnaliséReservation required
  • A calm return after the city

    After several hours spent in streets, museums and galleries, returning to the hushed atmosphere of a grand hotel in a historic setting becomes part of the experience itself. This signature is less about a specific activity than a sensation: moving from Florentine intensity to a more composed environment, supported by carefully designed public spaces, attentive service and the discreet comfort of the room.

    Included in your stay
  • Florence for two, at the right pace

    For a stay as a couple, the hotel lends itself especially well to an alternation of visits, rest and unhurried dinners. Its central location makes it easy to go out and return without complication between different moments of the day. It is a more fluid way to experience Florence, with the hotel acting as an elegant refuge rather than a mere base.

    Escapade à deuxIncluded in your stay
  • A cultural family stay

    Florence can be deeply rewarding for families, provided the pace is handled well. Four Seasons Hotel Florence makes it possible to alternate artistic discoveries with regular returns to the hotel, making each day more flexible and enjoyable for everyone. The 24-hour reception, concierge and daily services provide the reassuring continuity that matters especially when travelling with children.

    Adapté aux famillesIncluded in your stay
  • A final day without luggage

    One of the simplest pleasures of a well-run grand hotel is being able to enjoy Florence until the very last moment. Thanks to luggage storage and the continuously staffed front desk, you can devote your final hours to a walk, a museum or lunch in town without being burdened by bags. A practical detail, yet a decisive one for leaving Florence with the sense of a stay fully completed.

    Included in your stay

Restaurants & bars

5 on-site dining venues, including 1 Michelin star.

  • Atrium Bar

    Bar

    Highlights

    • Italian fare, cocktails & afternoon tea
    • famous traditional negroni served from our iconic drinks trolley
    Practical information

    The concierge’s wordAt Atrium Bar, settle in for the traditional negroni served from the drinks trolley, then linger over cocktails, afternoon tea, or Italian fare.

  • Il Palagio

    1 Michelin star

    Restaurant

    Chef: Paolo Lavezzini
    Chef: Paolo Lavezzini

    Highlights

    • Italian Contemporary, Modern Cuisine
    • two tasting menus and an à la carte featuring substantial dishes which are creative yet unfussy
    Practical information

    The concierge’s wordAt Il Palagio, let yourself be guided by one of Paolo Lavezzini’s two tasting menus, the best way to grasp his contemporary Italian cooking—creative, never overdone.

  • Bar Berni

    Bar

    Highlights

    • a lively vermouth bar and restaurant
    Practical information

    The concierge’s wordFor a lively stop, head to Bar Berni: its vermouth bar-and-restaurant spirit works beautifully at any point in the evening.

  • Al Fresco

    Restaurant

    Highlights

    • Italian
    • Josper-grilled meats and classic trattoria-style summer specialties
    Practical information

    The concierge’s wordFor an easy, spot-on dinner, head to Al Fresco for its Josper-grilled meats and classic Italian summer specialties.

  • Onde

    Restaurant

    Highlights

    • Coastal
    • an eclectic menu of coastal cuisine in Firenze
    Practical information

    The concierge’s wordIf you’re craving an escape without leaving Florence, book Onde for its eclectic coastal cuisine, a refined seaside interlude.

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Year opened
1960 (Wikidata)

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

24 hrs prior to arrival date

Free cancellation up to 24 hours before arrival

Pets

Pets are welcome at no extra charge.

Additional Fee for Pets

Wi-Fi

Wi-Fi available as a paid add-on. Ask the front desk for details.

Location & access

Address: Borgo Pinti, 99, 50121 Firenze FI, Italie

View on the map

Official website

Google listing

Guest reviews

4.8 / 5 · 2,761 reviews

5/5Tao Tao

🌸✨ An unforgettable experience at Four Seasons Florence! ✨🌸 This hotel is truly a masterpiece. From the moment I arrived, I was amazed by the beauty of the property, the peaceful gardens, and the elegant atmosphere…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 12 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • DavidTourist attraction

    565 m · 7 min walk

    Sculpture a seven-minute walk away, featuring the famous David by Michelangelo.

    Practical information

    The concierge’s wordA 7-minute walk away, this sculpture is ideal for a short cultural break between plans or at the start of the morning.

  • Galerie de l'AcadémieMuseum

    618 m · 7 min walk

    Art museum a seven-minute walk away, known for its collections of Renaissance sculptures and paintings.

    Practical information

    The concierge’s wordA 7-minute walk away, the Accademia Gallery makes an ideal break to immerse yourself in Renaissance sculptures and paintings.

  • Museo Leonardo Da VinciMuseum

    687 m · 8 min walk

    Museum an eight-minute walk away, dedicated to the works and inventions of Leonardo da Vinci.

    Practical information

    The concierge’s wordAn 8-minute walk away, it’s an ideal break if you feel like exploring Leonardo da Vinci’s work and inventions without going far.

  • Cathédrale Santa Maria del FioreChurch

    944 m · 11 min walk

    Cathedral located 944 meters away, an emblematic religious building in Florence.

    Practical information

    The concierge’s wordFor a cultural break in Florence, Santa Maria del Fiore Cathedral lends itself well to a moment of discovery as your day unfolds.

  • Basilique Santa Croce de FlorenceChurch

    1.0 km · 12 min walk

    Religious building in Florence, known for its architecture and historical significance.

    Practical information

    The concierge’s wordIf you're in the mood for a cultural pause, Santa Croce Basilica offers a lovely moment centered on Florence's architecture and history.

  • Piazza della RepubblicaTourist attraction

    1.2 km · 14 min walk

    Piazza della Repubblica, an iconic square in Florence, is a tourist attraction to visit.

    Practical information

    The concierge’s wordFor a break in the heart of Florence, stop by Piazza della Repubblica, an emblematic square ideal for getting a feel for the city.

  • Palazzo VecchioMuseum

    1.2 km · 14 min walk

    Museum 1.2 km away, a former palace and seat of the Florentine government, providing insight into local history.

    Practical information

    The concierge’s wordIf you want a cultural break between plans, Palazzo Vecchio offers a clear glimpse into local history inside a former Florentine government palace.

  • Fontana del PorcellinoTourist attraction

    1.3 km · 15 min walk

    Fountain a twelve-minute walk away, an example of public architecture in Florence.

    Practical information

    The concierge’s wordA 12-minute walk away, the Fontana del Porcellino makes an easy stop to discover a fine example of Florentine public architecture.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Piazza del DuomoSquare

    982 m · 12 min walk

    Piazza del Duomo, an iconic square in Florence, known for its cathedral and remarkable architecture.

    Practical information

    The concierge’s wordFor a Florentine interlude, stop by Piazza del Duomo early in the morning and enjoy the calm while admiring the cathedral and architecture.

  • Piazza della SignoriaSquare

    1.2 km · 14 min walk

    Piazza della Signoria, an iconic square in Florence, known for its architecture and sculptures.

    Practical information

    The concierge’s wordFor a Florentine interlude, head to Piazza della Signoria when you’re in the mood for architecture and open-air sculptures.

  • Piazzale MichelangeloSquare

    1.6 km · 19 min walk

    Piazzale Michelangelo, a square providing a panoramic view of Florence.

    Practical information

    The concierge’s wordAt the end of the day, head to Piazzale Michelangelo for a panoramic break over Florence, ideal if you feel like gaining a little perspective.

  • Jardin de BoboliGarden

    2.2 km · 4 min by car

    Boboli Garden, a large Italian-style garden featuring pathways and green spaces.

    Practical information

    The concierge’s wordFor a green break in Florence, the Boboli Gardens are well suited to a მშვიდ stroll through a vast Italian-style garden.

Places to visit nearby

The sights, landmarks and walks I recommend around Four Seasons Hotel Florence — each place has its own detailed guide.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • What is the exact address of the Four Seasons Hotel Florence and in which area of the city is it located?

    Four Seasons Hotel Florence is located at Borgo Pinti 99, 50121 Florence, on the edge of the historic centre, approximately 1.2 to 1.3 km from the Piazza del Duomo.

  • How far is the Four Seasons Hotel Florence from the historic centre of Florence?

    The Four Seasons Hotel Florence is situated in a historic palace surrounded by a large private garden, about 1.2 km from the city centre of Florence.

  • What is the distance between the hotel and the airport?

    Florence Peretola Airport is located approximately 7 to 10 km from the hotel, which generally takes 20 to 30 minutes by car depending on traffic.

  • What are the transport options to reach the Four Seasons Hotel Florence from the airport or the train station?

    Taxis and chauffeur-driven cars are easily accessible from the airport or train station to reach the hotel, which is located in the central area of Florence.

  • Is there a Four Seasons hotel in Italy and what is the exact name of the one in Florence?

    There are several Four Seasons in Italy, including the Four Seasons Hotel Firenze in Florence, identified as Four Seasons Hotel Firenze on booking sites.

Arrival & Departure

  • What are the check-in and check-out times at the Four Seasons Hotel Florence?

    Check-in is available from 3:00 PM and check-out must be completed by 12:00 PM at the Four Seasons Hotel Florence.

  • Can I check in early?

    Early check-in before 3:00 PM is possible subject to availability on the day of arrival; it is recommended to contact the reception or concierge in advance.

  • Is late check-out possible at the Four Seasons Hotel Florence and is there a charge?

    Late check-out after 12:00 PM may sometimes be granted depending on availability and may incur an additional charge; requests should be made at the reception.

  • Are airport transfers offered?

    Private car transfers can be arranged upon request for a fee via the hotel or concierge for journeys to or from the airport.

  • Does the hotel have parking?

    The hotel has on-site parking where guests can park their vehicles, typically with valet service and an additional charge.

Rooms & Amenities

  • What types of rooms and suites are available at the Four Seasons Hotel Florence?

    Four Seasons Hotel Florence offers double rooms and various suites, including prestige suites located in the historic palace and the neighbouring palace.

  • What amenities can be found in the rooms at the Four Seasons Hotel Florence?

    The rooms are equipped with air conditioning, flat-screen television, minibar, luxury toiletries, and 24-hour room service.

  • How many rooms and suites does the Four Seasons Hotel Florence offer?

    The hotel has approximately 121 rooms and suites, spread across several historic buildings around the garden.

  • Does the Four Seasons Hotel Florence offer family or connecting rooms?

    Family rooms and some suites can accommodate families; connecting room options are available subject to availability.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge in the hotel, both in the rooms and in the common areas, for resident guests.

Dining

  • What type of breakfast is offered?

    The Four Seasons Hotel Florence offers a continental breakfast, full English/Irish breakfast, American breakfast, buffet, and à la carte, served with a high level of service.

  • Is breakfast included in the room rate at the Four Seasons Hotel Florence?

    Breakfast may or may not be included depending on the offer; when it is not included, a supplement per person is applied, for example around 49 EUR at certain outlets.

  • How many restaurants and bars are available at the Four Seasons Hotel Florence?

    The establishment has several dining options, including the fine dining restaurant Il Palagio, the Atrium Bar, Bar Berni, Onde, and Al Fresco.

  • Does the Four Seasons Hotel Florence offer a brunch or afternoon tea open to hotel guests?

    Brunch or afternoon tea offerings are available at certain times in the hotel's restaurants and bars, depending on the season and schedule.

  • What type of cuisine is served at the Il Palagio restaurant of the Four Seasons Hotel Florence?

    Guests can dine on-site in the hotel's restaurants, which serve Tuscan and international gourmet cuisine, or order via room service.

Spa & Wellness

  • Does the Four Seasons Hotel Florence have a spa and a fitness centre?

    The hotel has a two-storey spa offering various treatments, as well as a fitness centre accessible to guests.

  • What types of treatments are offered at the spa of the Four Seasons Hotel Florence?

    The spa offers body treatments, massages, facials, and a wellness area with various facilities, by reservation.

  • Is there a gym at the Four Seasons Hotel Florence and is it accessible to all guests?

    A fitness centre is accessible to guests, equipped for cardiovascular training and basic weightlifting.

  • Does the Four Seasons Hotel Florence offer wellness programmes or specific signature treatments?

    The hotel occasionally organises special wellness experiences, such as signature treatments or personalised programmes, depending on the season and current offers.

Activities & Leisure

  • Does the hotel have a swimming pool?

    The Four Seasons Hotel Florence has at least one outdoor swimming pool, with some sources mentioning two pools, accessible to guests during defined hours.

  • What relaxation activities are possible in the gardens of the Four Seasons Hotel Florence?

    The establishment has a large private garden where guests can walk and relax, considered one of the largest private gardens in Florence.

  • What are the main leisure activities available directly at the Four Seasons Hotel Florence?

    The hotel offers a spa, a gym, a pool, and can arrange various activities or excursions departing from the establishment.

  • Can the concierge at the Four Seasons Hotel Florence organise city tours and excursions in Tuscany?

    The hotel provides a concierge service to arrange guided tours, excursions, restaurants, and tailor-made experiences in Florence and Tuscany.

  • What makes the Four Seasons Hotel Florence unique compared to other hotels in the city?

    The Four Seasons Hotel Florence is recognised as a highly regarded luxury address, often cited among the most beautiful hotels in the brand, particularly for its historic palace and garden.

Family & Kids

  • Is the Four Seasons Hotel Florence suitable for a family stay with children?

    The hotel is described as particularly suitable for families, with services and activities available for family stays.

  • Can we request a baby cot or an extra bed for a child at the Four Seasons Hotel Florence?

    Baby cots and sometimes extra beds can be provided in the room upon prior request, depending on the room type and availability.

  • Are there specific conditions for children's breakfast at the Four Seasons Hotel Florence?

    Some packages include an additional breakfast charge for children from six years old when it is included for adults.

  • Does the Four Seasons Hotel Florence offer specific activities or services for children?

    Depending on the offers and the season, the hotel may provide special services or activities for children; it is recommended to check the available programmes.

Pets

  • Are pets allowed at the Four Seasons Hotel Florence?

    Dogs and pets are accepted at the Four Seasons Hotel Florence, subject to conditions and possible additional charges depending on the room category.

  • What are the conditions and possible fees for bringing a pet to the Four Seasons Hotel Florence?

    The pet policy may vary depending on the rooms and availability; it is advisable to check directly with the hotel before booking.

Accessibility

  • Does the Four Seasons Hotel Florence have rooms adapted for people with reduced mobility?

    Some rooms are indicated as possibly not being suitable for accessibility needs; accessible rooms are offered subject to availability.

  • Does the parking at the Four Seasons Hotel Florence have spaces reserved for disabled persons?

    Accessible parking spaces are mentioned among the services, with parking including options for guests with reduced mobility.

  • Is access to the common areas of the Four Seasons Hotel Florence suitable for wheelchairs?

    Access to common areas, such as the entrance, may have specific arrangements; it is advisable to notify accessibility needs before arrival.

Billing & Policies

  • Are there any tourist taxes to pay?

    The city of Florence charges a tourist tax, for example, 8 EUR per person per night for a maximum of 7 nights in hotels of this level.

  • What is the average cost of a night at the Four Seasons Hotel Florence?

    Nightly rates vary significantly depending on the season and room category, often ranging from approximately 1,700 EUR to over 3,500 EUR for a standard room.

  • Why do the prices of rooms at the Four Seasons Hotel Florence vary so much depending on the dates?

    Prices can vary from a few hundred to several thousand euros per night depending on the category, the period, and the special offers visible on booking sites and the hotel.

  • What is the hotel's cancellation policy?

    Cancellation policies depend on the chosen rate, with some offers being flexible and others non-refundable; the precise conditions are stated at the time of booking.

  • What payment methods are accepted at the Four Seasons Hotel Florence?

    The hotel generally accepts major international credit and debit cards for payment of the stay and extras.

  • Is a security deposit required upon arrival at the Four Seasons Hotel Florence?

    A pre-authorisation or security deposit may be requested upon arrival to cover extras during the stay, depending on the payment method used.

Sustainability

  • Does the Four Seasons Hotel Florence implement a sustainability policy or eco-friendly practices?

    The establishment highlights luxury toiletries and a historic garden environment, but detailed information on environmental practices is not publicly specified. Contact the concierge to confirm the current arrangements.

  • Does the Four Seasons Hotel Florence have a waste sorting system and reduce single-use plastic?

    Information on waste management, recycling, and plastic reduction at the hotel is not detailed on major public channels. Contact the concierge to confirm the current arrangements.

  • Is there a carbon offset programme or specific green initiatives at the Four Seasons Hotel Florence?

    Public data does not specify the existence of carbon offset programmes for stays at this hotel. Contact the concierge to confirm the current arrangements.

The Concierge answers — Four Seasons Hotel Florence

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Florence airport and the Four Seasons Hotel Florence?

    The concierge can organise a private transfer by car or limousine to or from Florence Peretola airport, with personalised welcome and adjustment to flight schedules.

  • Is it possible to book a private driver for a day to explore Tuscany from the hotel?

    The concierge can book a private driver at your disposal for several hours or for the day to visit Tuscany from the hotel.

  • How can a van transfer for a group be arranged from Santa Maria Novella station to the Four Seasons Hotel Florence?

    Transfers are organised through the concierge, who can offer sedans, vans, or luxury vehicles depending on the number of passengers and preferences.

  • Can the concierge book a taxi for a late return to the hotel after dinner in the city?

    It is recommended to contact the concierge to book a taxi or ride-hailing service for a return after a late dinner in the historic centre.

  • Can you help me book first-class train tickets from Florence to Rome or Milan?

    The concierge can advise and book first-class train tickets to Rome, Milan, or Venice, with schedules tailored to your itinerary.

Restaurant Reservations

  • Can you reserve a table for dinner at a Michelin-starred restaurant in Florence?

    Reservations are made through the concierge, who can secure tables at gourmet restaurants in Florence, including Il Palagio within the hotel.

  • Is it possible to book a brunch or afternoon tea at the Four Seasons Florence?

    The concierge can organise a weekend brunch or afternoon tea at the Atrium Bar or in dedicated spaces of the hotel, subject to availability.

  • Can you recommend and book a typical trattoria near the hotel with vegetarian options?

    It is recommended to ask the concierge for a selection of typical trattorias with menus suitable for vegetarian or gluten-free diets, then let them handle the reservations.

  • How can a private business dinner be organised at the Il Palagio restaurant of the Four Seasons Hotel Florence?

    The concierge can privatise a room or table at the Il Palagio restaurant for a business dinner, in coordination with the events team.

Spa Bookings

  • Can I book a couples treatment at the spa of the Four Seasons Hotel Florence?

    Reservations are made through the concierge or directly at the spa, which can offer tandem slots for couples massages.

  • Can you recommend a complete spa experience for a half-day relaxation at the hotel?

    The concierge can suggest the spa's signature treatments and assist in planning a complete experience with massages, facials, and wellness access.

  • Is it possible to arrange a personal training or private yoga session at the Four Seasons Florence?

    It is recommended to contact the concierge to organise a personal training or private yoga session at the fitness centre or in the gardens.

Excursions & Cultural Visits

  • Can you arrange a private French-speaking tour of the museums of Florence departing from the hotel?

    The concierge can organise private tours with a French-speaking guide of the main museums, such as the Uffizi Gallery or the Accademia.

  • How can one book a wine tour in Chianti departing from the Four Seasons Hotel Florence?

    It is recommended to entrust the concierge with the booking of wine tastings in Chianti or the Val d'Orcia with a private driver.

  • Can you organise a guided walking tour of Florence departing directly from the hotel?

    The concierge can offer guided walking tours of the historic centre, with itineraries tailored to the available time and walking level.

Special Occasions

  • Can you prepare a romantic surprise in the room for a wedding anniversary?

    The concierge can organise a romantic setup in the room with flowers, champagne, and rose petals for a wedding anniversary or a proposal.

  • How can one organise a marriage proposal in the gardens of the Four Seasons Hotel Florence?

    It is recommended to contact the concierge to plan a marriage proposal in the hotel's private gardens, with a photographer and personalised decor.

  • Can you help me organise a small birthday party within the hotel?

    The concierge can coordinate the organisation of a small private event, such as a birthday, with a personalised menu and background music.

Shopping & Luxury Services

  • Can you organise a luxury shopping itinerary and leather artisans around the hotel?

    The concierge can recommend luxury boutiques, artisan workshops, and Florentine leather houses, then arrange a customised shopping route.

  • Is it possible to book a personal shopper departing from the Four Seasons Hotel Florence?

    It is possible to request a personal shopper through the concierge to accompany guests in boutiques and advise on fashion or jewellery purchases.

  • Can you help me ship my luxury purchases from Florence abroad?

    The concierge can assist in organising international delivery of luxury purchases made in Florence, in coordination with partner boutiques.

Family Activities

  • Can you organise fun activities for children departing from the hotel?

    The concierge can suggest child-friendly activities, such as pizza or gelato workshops, and arrange skip-the-line tickets for families.

  • Is it possible to book a babysitter through the Four Seasons Hotel Florence?

    Upon request, the concierge can assist in booking a licensed babysitting service, subject to local standards and availability.

Personalized Experiences

  • Can you organise a completely tailored day to explore Florence according to my interests?

    The concierge can create a customised itinerary for a day combining art, gastronomy, and walks in Florence and its surroundings.

  • Is it possible to book a private Tuscan cooking class while staying at the Four Seasons Hotel Florence?

    It is possible, through the concierge, to book private Tuscan cooking classes or olive oil and wine tasting sessions.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

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