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5★ · Berlin

Waldorf Astoria Berlin

Hardenbergstraße 28, 10623 Berlin, Allemagne, Berlin

4.54.5/53,375 reviews · Google rating
  • In the heart of Berlin
  • Close to shops and restaurants
  • Easy access to Berlin’s landmark cultural sites
  • Opened in 2013

Hotel 5-star in Berlin, in the heart of Berlin, featuring 24-hour concierge, a West Berlin cultural itinerary and turndown service.

Where is Waldorf Astoria Berlin located?

Waldorf Astoria Berlin is set in the heart of Berlin, in a lively urban setting well suited to a city stay.

The hotel offers easy access to shops, restaurants and major cultural sights. Kaiser Wilhelm Memorial Church is a 2-minute walk away.

What budget should you expect for a room at Waldorf Astoria Berlin?

Rates vary depending on the season, room category and booking conditions.

For an exact budget, it is best to check your dates or contact the Concierge for guidance on the right room type.

Does Waldorf Astoria Berlin have a restaurant and breakfast service?

Yes, the hotel has a restaurant, a bar and breakfast service.

For planning your stay, the concierge can also assist with a booking at the hotel or nearby, depending on your schedule.

A word from the Concierge

Waldorf Astoria Berlin through the Concierge's eyes

Waldorf Astoria Berlin is located in the heart of Berlin, Germany. This 5★ hotel is part of the Waldorf Astoria properties, known for their luxury. Opened in 2013, it sits in a vibrant urban setting, close to major attractions. The location allows easy access to shops, restaurants, and iconic cultural sites.

What sets this hotel apart is its refined atmosphere and attentive service. Guests appreciate the elegance of the common areas and the comfort of the facilities. Contemporary design combines with a warm ambiance, creating a relaxing environment. Clients enjoy a wide range of services tailored to their needs.

Before you go, note that the hotel suits couples and business travelers alike. Families also find suitable amenities. Tourist seasons affect the crowd, so plan your stay accordingly. Proximity to public transport makes getting around the city easy.

_My tip from the Concierge: book in advance to enjoy the best deals, especially during peak travel times._

Why choose Waldorf Astoria Berlin?

Waldorf Astoria Berlin is an exceptional address in Berlin, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • In the heart of Berlin
  • Close to shops and restaurants
  • Easy access to Berlin’s landmark cultural sites
  • Opened in 2013
  • Contemporary design with a warm atmosphere

Rooms & suites

Elegant suite at Waldorf Astoria Berlin

Grand Tower Suite

The Grand Tower Suite features a luxurious living room at Waldorf Astoria Berlin, in the heart of Berlin.

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Cozy Waldorf Astoria Berlin Berlin

Tower Suite

The Tower Suite stands out for its views and spacious living room, in the heart of Berlin.

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Elegant Waldorf Astoria Berlin Berlin

Presidential Suite

The Presidential Suite combines a spacious living room and a master bedroom at Waldorf Astoria Berlin, in the heart of the city.

View room

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

In the press

Distinctions & affiliations

Brand
Waldorf Astoria

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Year opened
2013 (Wikidata)

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 16:00
Check-out
Until 11:00

Cancellation

Cancellation is available 14 Days prior day of arrival without penalty, unless otherwise stated in rate plan.

Free cancellation up to 336 hours before arrival

Pets

Pets are welcome at no extra charge.

Dogs are allowed to visit the resort with their owners.

Location & access

Address: Hardenbergstraße 28, 10623 Berlin, Allemagne

Map showing the location of Waldorf Astoria Berlin
© Mapbox · © OpenStreetMapView on the map

View on the map

Official website

Google listing

Guest reviews

4.5 / 5 · 3,375 reviews

5/5Katsiaryna Slabkovich

The best hotel we have ever stayed at! Luxurious, elegant, and incredibly stylish. The staff are extremely attentive, always ready to help, and genuinely kind. At breakfast, in addition to the very diverse buffet, you…

5/5Lars Butzmann

I stayed at the hotel twice, during the Christmas season and in April. The team has been great during both stays. The check-in was smooth, and I got a room with a great view both times. The staff walked to my room and…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 4 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Église du Souvenir de BerlinChurch

    170 m · 2 min walk

    Church two minutes' walk away, known for its architecture and historical significance.

    Practical information

    The concierge’s word — A 2-minute walk away, this church makes an ideal short stop to take in its architecture and historical significance.

  • Zoo de BerlinZoo

    494 m · 6 min walk

    Zoo a six-minute walk away, housing a wide variety of animals in a natural setting.

    Practical information

    The concierge’s word — A 6-minute walk away, Berlin Zoo offers a nature-filled break, ideal if you’re in the mood for a peaceful stroll among a wide variety of animals.

  • SiegessäuleTourist attraction

    1.5 km · 18 min walk

    Siegessäule, an iconic monument in Berlin, is a tourist attraction to visit.

    Practical information

    The concierge’s word — If you want a classic Berlin interlude, stop by the Siegessäule, an iconic monument that fits nicely into a stroll around a major sightseeing spot.

  • Neue NationalgalerieMuseum

    2.3 km · 4 min by car

    Art museum 2346 meters away, showcasing modern and contemporary works.

    Practical information

    The concierge’s word — For a cultural break in Berlin, head to the Neue Nationalgalerie if you're in the mood for modern and contemporary art in one visit.

  • Philharmonie de BerlinTourist attraction

    2.5 km · 4 min by car

    Concert hall 2,529 meters away, known for its diverse musical programming.

    Practical information

    The concierge’s word — If you're in the mood for a cultural evening, the Berlin Philharmonie is a lovely option to enjoy a varied musical program.

  • Schloss CharlottenburgHistoric landmark

    3.0 km · 5 min by car

    Charlottenburg Palace, a historical site to visit, showcasing baroque architecture in Berlin.

    Practical information

    The concierge’s word — For a cultural break in Berlin, Schloss Charlottenburg is well suited to a relaxed visit centered on Baroque architecture and history.

  • Deutsches Technikmuseum BerlinMuseum

    3.1 km · 5 min by car

    Museum 3.1 km away, dedicated to the history of technology and sciences.

    Practical information

    The concierge’s word — If you're in the mood for a curious break, this Berlin museum works well for a visit when you want a change of pace.

  • Mémorial aux Juifs assassinés d'EuropeTourist attraction

    3.2 km · 6 min by car

    Tourist site 3.2 km away, dedicated to the memory of Jews who were victims of the Holocaust.

    Practical information

    The concierge’s word — For a reflective pause in Berlin, the Memorial to the Murdered Jews of Europe is well suited to a quiet visit.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Potsdamer PlatzSquare

    2.9 km · 5 min by car

    Potsdamer Platz, a lively square in Berlin, known for its modern architecture and public spaces.

    Practical information

    The concierge’s word — If you're in the mood for an urban break, head to Potsdamer Platz for its modern architecture and lively public spaces.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at the Waldorf Astoria Berlin?

    Check-in is generally possible from 3 PM and check-out until 12 PM, subject to the terms of your offer and availability on the day.

  • Can I check in early?

    Early check-in may be granted depending on room availability upon arrival. Please contact the concierge to confirm the arrangements for the day.

  • Is it possible to request a late check-out at the Waldorf Astoria Berlin?

    A late check-out may be offered subject to availability and may incur additional charges depending on the terms of your reservation.

  • Does the hotel offer a luggage storage service before arrival or after departure?

    A luggage storage service is provided by the hotel to keep your bags before check-in or after check-out, for a few hours according to your needs.

Location & Access

  • Where is the Waldorf Astoria Berlin located in the city?

    The Waldorf Astoria Berlin is located at Hardenbergstrasse 28, 10623 Berlin, just behind the Memorial Church and a short walk from Kurfürstendamm, in the heart of City West.

  • Is the hotel well served by public transport in Berlin?

    Zoologischer Garten station, served by the S-Bahn, U-Bahn, and several bus lines, is within walking distance of the Waldorf Astoria Berlin.

  • What is the distance between the Waldorf Astoria Berlin and the central station?

    The hotel is approximately 8 minutes by car from Berlin Central Station. Please contact the concierge to confirm the arrangements for the day.

  • In which district of Berlin is the Waldorf Astoria Berlin located and what are the nearby attractions?

    The hotel is located in the City West district, close to Berlin Zoo, Kurfürstendamm, and many shops, restaurants, and cultural attractions.

  • What is the distance between the hotel and the airport?

    The distance between the hotel and Berlin Brandenburg Airport depends on the chosen route, generally between 25 and 30 km, or about 30 to 40 minutes by car depending on traffic.

Rooms & Amenities

  • What types of rooms and suites are available at the Waldorf Astoria Berlin?

    The Waldorf Astoria Berlin offers rooms and suites with modern Art Deco decor, some with bay windows, city views, and high-end amenities.

  • What are the main amenities available in the hotel rooms?

    Rooms generally feature a luxurious bathroom, a workspace, TV, minibar, and Wi-Fi access, with views of City West depending on the booked category.

  • Does the hotel offer connecting rooms or family facilities?

    Connecting rooms and baby cots are available upon request, subject to availability, for families staying at the Waldorf Astoria Berlin.

  • What are the features of the most prestigious suites at the Waldorf Astoria Berlin?

    Some suites offer panoramic views of Berlin and a separate living area. Contact the concierge to confirm the arrangements for the day.

Included Services

  • Does the hotel have parking?

    Private parking is available on site, with options for self-parking or valet service, for a daily fee.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge throughout the hotel, including in the rooms and common areas.

  • What services are included for guests staying at the Waldorf Astoria Berlin?

    The Waldorf Astoria Berlin typically offers daily housekeeping, concierge service, a business centre, and meeting rooms for business travellers.

  • Does the hotel offer laundry or dry cleaning services for guests?

    Services may include laundry and dry cleaning, available upon request and charged separately according to the type of garment and desired turnaround time.

Dining

  • What type of breakfast is offered?

    A full international buffet breakfast is offered, with hot, cold, and local options, served in the hotel restaurant.

  • How much does breakfast cost at the Waldorf Astoria Berlin?

    The price for the full breakfast is around 49 EUR for adults and 25 EUR for children, according to information from the distributors. Contact the concierge to confirm the arrangements for the day.

  • What restaurants and bars are available at the Waldorf Astoria Berlin?

    The hotel has at least one on-site restaurant as well as a bar, offering refined cuisine and a varied drinks menu in the evening.

  • Can meals be taken in the room via room service?

    Room service is generally offered, allowing guests to have dishes and drinks served in their room, according to defined hours.

Spa & Wellness

  • Does the hotel have a spa and what services are offered?

    The Waldorf Astoria Berlin features a Guerlain Spa wellness centre with sauna, hammam, treatment rooms, and relaxation area.

  • Does the hotel have a swimming pool?

    The hotel has an indoor swimming pool accessible to guests, often associated with the spa and wellness area.

  • Is there a gym or fitness centre at the Waldorf Astoria Berlin?

    A fully equipped fitness room is available for guests, with cardio and weight training equipment, generally accessible every day.

  • What types of massages and treatments are offered at the hotel spa?

    Various beauty treatments, massages, and Guerlain rituals are available at the spa, by reservation and with à la carte pricing.

Activities & Leisure

  • What activities and tourist attractions are within walking distance from the Waldorf Astoria Berlin?

    The Waldorf Astoria Berlin is close to Berlin Zoo, Kurfürstendamm, the Memorial Church, and allows easy access to other sites such as Potsdamer Platz and the Brandenburg Gate.

  • Can the hotel arrange guided tours or excursions in Berlin?

    The hotel offers concierge services that can arrange guided tours, cultural outings, and recommendations for shows or exhibitions in Berlin.

  • Are there relaxation or leisure areas within the hotel?

    A children's area with books, music, and entertainment is mentioned, providing quiet activities for younger guests within the hotel.

  • What family leisure activities are recommended near the Waldorf Astoria Berlin?

    Zoomarine, interactive museums, and the nearby Berlin Zoo are suggested family outing ideas easily accessible from the hotel.

Family & Kids

  • Is the Waldorf Astoria Berlin suitable for a stay with children?

    The hotel is suitable for family stays, with the possibility of baby cots, connecting rooms, and some child-specific services available upon request.

  • What baby or young child facilities are available at the hotel?

    Baby cots and possibly high chairs can be provided, subject to availability, for families with young children.

  • Does the hotel offer babysitting or childcare services?

    A babysitting or supervised activities service is sometimes offered. Please contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets allowed at Waldorf Astoria Berlin?

    Pets are generally allowed at Waldorf Astoria Berlin for an additional fee per night, with services such as dog-sitting available.

  • Are there additional fees for staying with a pet?

    A flat fee per pet per night may apply, while assistance dogs are accepted at no extra charge.

  • What specific services are offered for dogs and other pets?

    Certain services such as dog-sitting may be offered, as well as dedicated amenities. Please contact the concierge to confirm the arrangements for the day.

Accessibility

  • Is Waldorf Astoria Berlin suitable for people with reduced mobility?

    The hotel states that it welcomes all guests, including LGBTQ+, and has several elevators serving the floors and common areas.

  • Are there specially equipped rooms for disabled guests?

    Accessible rooms may be available with specific amenities. Please contact the concierge to confirm the arrangements for the day.

  • Are the hotel's common areas easily accessible by wheelchair?

    The common areas, including the lobby, restaurants, and spa, are generally accessible by elevator and ramps, facilitating wheelchair movement.

Billing & Policies

  • Which hotel group does Waldorf Astoria Berlin belong to?

    The hotel is part of the Waldorf Astoria brand within the Hilton group, which owns and operates several luxury establishments.

  • Are airport transfers offered?

    Airport transfers are offered, by private car or shuttle, for an additional fee and prior reservation through the concierge.

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the rate booked, with more flexible conditions for certain offers and non-refundable for others. Please check your booking confirmation.

  • What types of additional charges may apply to the room rate?

    Additional charges may be incurred for parking, pets, extra beds, breakfast or spa services, depending on the services used and the type of room.

  • Are there any local taxes to pay?

    Yes, local occupancy taxes may be applied to the room rate, in accordance with Berlin regulations.

  • How much does a night at the Waldorf Astoria Berlin cost on average?

    The price for a night varies depending on the room category, the period, and current offers. Contact the concierge to confirm the day's terms.

Sustainability

  • What highlights are mentioned in reviews of the Waldorf Astoria Berlin?

    Free Wi-Fi, the central location, and the spa and pool facilities are particularly appreciated in recent customer reviews.

  • Does the Waldorf Astoria Berlin have any specific environmental certifications or commitments?

    The hotel adheres to international standards for safety and compliance. Contact the concierge to confirm the day's terms.

  • What sustainability measures are implemented in the hotel?

    Certain energy-saving and water management devices may be in place, in line with practices of major hotel groups.

  • Are the welcome and spa products environmentally friendly?

    Bath products may include premium ranges, sometimes with more environmentally friendly ingredients. Contact the concierge to confirm the day's terms.

The Concierge answers — Waldorf Astoria Berlin

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Berlin Brandenburg Airport and the Waldorf Astoria Berlin?

    The concierge can organise a private transfer by car or limousine between Berlin Brandenburg Airport and the hotel, with personalised welcome and flight tracking. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a chauffeur-driven car for several hours from the Waldorf Astoria Berlin?

    The concierge can book a chauffeur-driven car service for the day, including business trips, sightseeing, and waiting, departing from the Waldorf Astoria Berlin.

  • Can the concierge help me plan my public transport journeys from the hotel?

    The concierge can provide optimised public transport routes from the hotel, including via the nearby Zoologischer Garten stations, depending on your appointments and schedules.

  • Can you book a taxi at a specific time for my departure from the Waldorf Astoria Berlin?

    The concierge can order a taxi or a sedan immediately or at a fixed time, departing from the Waldorf Astoria Berlin to any area of the city.

  • Can a luxury car be rented and delivered directly to the Waldorf Astoria Berlin?

    The concierge can arrange for a luxury car rental delivered directly to the Waldorf Astoria Berlin, with insurance options and additional services.

Restaurant Reservations

  • Can the concierge book a table at the best gourmet restaurants near the Waldorf Astoria Berlin?

    Reservations are made through the concierge, who can secure tables at the hotel restaurant and at the best gourmet addresses in Berlin, according to your preferences and timings.

  • Is it possible to arrange a special romantic dinner during my stay at the Waldorf Astoria Berlin?

    The concierge can organise a romantic dinner with a view, personalised menu, and possibly special decorations, in the hotel restaurant or at a partner establishment.

  • Can you book family-friendly restaurants near the Waldorf Astoria Berlin?

    Reservations are made through the concierge, who can recommend and book family-friendly restaurants near the hotel or in other areas.

  • Can the concierge find vegan or gluten-free restaurants near the hotel?

    The concierge can suggest vegetarian, vegan, or gluten-free options in Berlin and make the necessary reservations based on your dietary restrictions.

Spa Bookings

  • How can I book a massage or treatment at the spa of the Waldorf Astoria Berlin?

    Reservations are made through the concierge or directly at the spa, which can block slots for massages, facials, and access to facilities according to your availability.

  • Can you organise a complete wellness half-day at the hotel spa?

    The concierge can organise a complete wellness experience including the spa, indoor pool, sauna, and treatments, taking into account the available time slots.

  • Is it possible to book spa treatments for two during our stay?

    Reservations are made through the concierge, who can coordinate simultaneous or successive treatments for two people in the spa's suitable cabins.

Excursions & Cultural Visits

  • Can the concierge organise a private guided tour of Berlin departing from the hotel?

    The concierge can offer and book private guided tours of the main sites in Berlin, with a French or English-speaking guide, departing from the Waldorf Astoria Berlin.

  • Can you obtain skip-the-line tickets for the museums and monuments of Berlin?

    It is recommended to contact the concierge to reserve skip-the-line tickets for museums and monuments, in order to limit waiting time and optimise your visit schedule.

  • Is it possible to organise an excursion to Potsdam from the Waldorf Astoria Berlin?

    The concierge can plan an excursion to Potsdam or other nearby cities, with organised transport and a personalised visit programme based on your interests.

Special Occasions

  • Can you prepare a surprise in the room for a birthday or a marriage proposal?

    The concierge can organise a special room decoration with flowers, champagne, and pastries for a birthday or romantic occasion, according to your wishes.

  • Can the concierge organise a special birthday or honeymoon stay at the Waldorf Astoria Berlin?

    It is recommended to contact the concierge to organise a tailored stay for a birthday or honeymoon, including restaurant, spa, visits, and personalised attentions.

  • Is it possible to bring in a photographer for a private shoot in the hotel?

    Services can include organising a photographer, bouquet, cake, and staging in a suite, depending on availability and desired budget.

Shopping & Luxury Services

  • Can you organise a luxury shopping session with assistance near the Waldorf Astoria Berlin?

    The concierge can recommend luxury boutiques on Kurfürstendamm and arrange for a personal shopper or appointments in nearby shops.

  • Can the concierge assist me with clothing alterations or deliveries to the room?

    Services can include organising alterations, delivery of clothing to the room, and advice on high-end brands in Berlin.

Family Activities

  • Can you organise a children's activity programme around the Waldorf Astoria Berlin?

    The concierge can offer a tailored programme for families, including Berlin Zoo, interactive museums, and age-appropriate activities, departing from the hotel.

  • Is it possible to book a babysitter through the hotel concierge?

    It is possible to request licensed babysitting services from the concierge, subject to availability and local regulations.

Personalized Experiences

  • Can you organise a themed tour of Berlin, such as architecture or history?

    The concierge can arrange a specialised architectural or historical tour of Berlin, with an expert guide, departing from the Waldorf Astoria Berlin.

  • Can the concierge offer unique experiences such as a private cruise on the Spree?

    Experiences may include private cruises on the Spree, vintage car tours, or exclusive culinary experiences, depending on your wishes and local availability.

  • Can you create a personalised itinerary for a long weekend in Berlin while staying at the Waldorf Astoria?

    The concierge can prepare a customised itinerary over several days, combining restaurants, museums, shopping, and wellness, tailored to your pace and interests.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.

        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.

        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.

        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.

        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.

        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits