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5★ · Phnom Penh

Raffles Hotel Le Royal

92 Rukhak Vithei, Phnom Penh 12302, Cambodge, Phnom Penh

4.74.7/52,307 reviews · Google rating
  • Preserved colonial architecture
  • Lush gardens
  • Close to the main cultural sights
  • Modern comfort with period charm

Hotel 5-star in Phnom Penh, Cambodia, in the heart of Phnom Penh, featuring colonial architecture, lush gardens and traditional hospitality.

What is Raffles Hotel Le Royal Phnom Penh known for?

The hotel is best known for its preserved colonial architecture, lush gardens and distinctly historic atmosphere.

It also works well as a base for exploring Phnom Penh, with straightforward access to the city’s main cultural sights.

How much is a night at Raffles Hotel Le Royal Phnom Penh?

Rates vary with the season, your stay dates and the room category selected.

For an accurate budget, it is best to check your exact dates or contact the Concierge before booking.

What can you do and where can you eat at Raffles Hotel Le Royal Phnom Penh?

The hotel has a spa, offers massage treatments and includes four dining and bar venues.

For dinner, Restaurant Le Royal focuses on Royal Khmer cuisine, while Le Phnom 1929 follows a French brasserie style.

A word from the Concierge

Raffles Hotel Le Royal through the Concierge's eyes

Raffles Hotel Le Royal is located in Phnom Penh, Cambodia. This 5★ hotel embodies colonial elegance and traditional hospitality. It is close to major cultural sites, providing easy access to the city. The Raffles property attracts travelers seeking a unique and authentic experience.

What sets Raffles Hotel Le Royal apart is its historic ambiance and quality service. The hotel is known for its colonial architecture and lush gardens. Guests appreciate the blend of modern comfort and old-world charm. The overall atmosphere reflects discreet luxury, ideal for both business and leisure stays.

Before you go, know that the hotel suits couples and business travelers alike. The dry season, from November to March, is the best time to visit Phnom Penh. The hotel offers various services, including meeting rooms and relaxation areas. Consider booking in advance to fully enjoy your stay.

_My tip from the Concierge:_ book your table at the main restaurant upon arrival, as it is popular and fills up quickly.

Why choose Raffles Hotel Le Royal?

Raffles Hotel Le Royal is an exceptional address in Phnom Penh, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • Preserved colonial architecture
  • Lush gardens
  • Close to the main cultural sights
  • Modern comfort with period charm

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

3
  • Fine-dining restaurant
  • Bar
  • Afternoon tea

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Business & events

3
  • Business centre
  • Meeting rooms
  • Private events

Accessibility

1
  • Elevator

Other amenities

22
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Lounge
  • Luggage storage
  • Massage treatments
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service
  • Wedding services

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Garden breakfast

    Beginning the day in the calm of the lush gardens immediately sets the tone of the stay. The relative cool of the morning, the softer light and the distance from the city’s rhythm give breakfast a particular quality. It is a simple yet very fitting way to enter the atmosphere of Le Royal before heading out towards Phnom Penh’s cultural sights.

    À vivre le matinIncluded in your stay
  • Cocktail in a historic bar

    At the end of the day, settling into one of the hotel’s bar spaces reveals what great Asian addresses know how to preserve: hushed sociability, precise service and the pleasure of slowing down. For couples as much as business travellers, it is a transitional moment between city and evening, and one of the best ways to absorb the historic character of the house.

    Esprit grand hôtelIncluded in your stay
  • Post-sightseeing wellbeing pause

    After a day devoted to Phnom Penh’s cultural landmarks, returning to the hotel for rest, a treatment or simply a quiet pause makes complete sense. This experience rests on the balance between the city’s intensity and the serenity of the property. It is especially suited to travellers who wish to pace themselves without giving up an ambitious programme.

    Idéal après-midiReservation required
  • Heritage stay in the heart of Phnom Penh

    Choosing Le Royal as a base for discovering Phnom Penh allows the capital to be experienced with greater depth. The appeal lies as much in the proximity to the main cultural sights as in the daily return to an address with preserved colonial architecture. One moves from an external reading of the city to a more embodied experience, in which the hotel becomes a genuine anchor point.

    Culture & adresseIncluded in your stay
  • Dinner at the main restaurant

    Reserving a table at the main restaurant upon arrival is an excellent way to secure one of the most enjoyable moments of the stay. Dinner here takes on a more composed dimension, shaped by the historic setting, the quality of service and the feeling of being fully settled into the life of the hotel. It is especially recommended for the first evening.

    Conseil du ConciergeReservation required
  • Business stopover with 24-hour concierge

    For a business stay, Le Royal’s signature experience lies in its ability to make travel feel seamless. A 24-hour front desk and concierge, multilingual staff, practical services and a calm atmosphere allow meetings, returns to the hotel and early departures to follow one another with ease. It is particularly well suited to travellers seeking efficiency within a setting of real character.

    Business & sérénitéIncluded in your stay

Restaurants & bars

4 on-site dining venues.

  • Restaurant Le Royal

    Restaurant

    Highlights

    • Royal Khmer cuisine
    • authentic Royal Khmer cuisine alongside modern Khmer gastronomy
    Practical information

    The concierge’s wordTo taste the hotel’s spirit, book Restaurant Le Royal: authentic Royal Khmer cuisine meets a more contemporary take on Khmer gastronomy.

  • Le Phnom 1929

    Brasserie

    Highlights

    • French cuisine
    • Brasserie-style restaurant offering flavours of French cuisine
    Practical information

    The concierge’s wordFor an elegant, reliable choice, book Le Phnom 1929: a brasserie where you’ll find the flavors of French cuisine.

  • Elephant Bar

    Bar

    Highlights

    • Drinks, signature cocktails, 200 gin labels and Raffles' legendary Afternoon Tea
    Practical information

    The concierge’s wordAt Elephant Bar, go for a signature cocktail or explore the 200 gin labels; Raffles’ legendary Afternoon Tea is well worth a stop too.

  • The Writers Bar

    Bar

    Highlights

    • a relaxing and refined meeting place for literary figures and travelers
    Practical information

    The concierge’s wordFor a hushed meeting or a refined break, slip into The Writers Bar, a soothing haunt for travelers and literary minds.

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Data collected on 31 May 2026.

Stay policies

Check-in & check-out

Check-in
From 14:00
Check-out
Until 12:00

Cancellation

Cancellation and prepayment policies vary according to accommodation type.

Pets

Pets are not allowed.

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 92 Rukhak Vithei, Phnom Penh 12302, Cambodge

View on the map

Official website

Google listing

Guest reviews

4.7 / 5 · 2,307 reviews

5/5MOHSIN ALBESHR

I would like to extend our heartfelt appreciation to the entire team at Raffles Hotel Le Royal for the extraordinary hospitality and memorable experience you provided throughout our anniversary trip. From the moment…

5/5Seyhak Panha

An absolutely stunning venue that perfectly blends colonial charm with modern luxury. Raffles Le Royal Phnom Penh exceeded every expectation — from the beautifully maintained grounds to the impeccably clean and elegant…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 12 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Ministère de l'Économie et des FinancesTourist attraction

    248 m · 3 min walk

    Government office three minutes' walk away, representing a key institution of the Cambodian economy.

    Practical information

    The concierge’s wordA 3-minute walk away, the Ministry of Economy and Finance makes a brief urban stop if you're curious about Cambodian institutions.

  • Wat PhnomTourist attraction

    510 m · 6 min walk

    Buddhist temple a six-minute walk away, a symbol of the city of Phnom Penh and an important place of worship.

    Practical information

    The concierge’s wordFor a peaceful break 6 minutes away on foot, head to Wat Phnom, a Buddhist temple and important place of worship closely tied to Phnom Penh’s identity.

  • SOSORO - Preah Srey Içanavarman MuseumMuseum

    787 m · 9 min walk

    Museum a nine-minute walk away, showcasing the history and culture of the region.

    Practical information

    The concierge’s wordA 9-minute walk away, SOSORO offers a cultural break to better grasp the region’s history and culture between two appointments.

  • Wat Ounalom MonasteryTourist attraction

    1.5 km · 18 min walk

    Buddhist temple located 1.5 km away, providing insight into Cambodian culture and spirituality.

    Practical information

    The concierge’s wordFor a peaceful break, head to Wat Ounalom Monastery, a Buddhist temple offering a lovely glimpse into Cambodian culture and spirituality.

  • Institut français du CambodgeArt gallery

    1.6 km · 19 min walk

    Cultural center 1.5 km away, offering contemporary art exhibitions and cultural events.

    Practical information

    The concierge’s wordFor a cultural break in Phnom Penh, head to the Institut français du Cambodge for a contemporary art exhibition or an event later in the day.

  • Chaktomuk Walk StreetTourist attraction

    1.6 km · 20 min walk

    Chaktomuk Walk Street, a lively promenade in Phnom Penh, perfect for strolling and experiencing the local atmosphere.

    Practical information

    The concierge’s wordAt the end of the day, head to Chaktomuk Walk Street for an easy stroll and a feel for Phnom Penh’s local atmosphere.

  • Musée national du CambodgeTourist attraction

    1.7 km · 20 min walk

    Art museum 1.7 km away, showcasing collections of Cambodian art from prehistory to modern times.

    Practical information

    The concierge’s wordFor a cultural break, head to the National Museum of Cambodia: its Cambodian art collections span from prehistory to the modern era.

  • Palais royal de Phnom PenhHistoric landmark

    1.9 km · 3 min by car

    Historical landmark a nineteen-minute walk away, showcasing Khmer architecture and the history of Cambodia.

    Practical information

    The concierge’s wordFor a cultural break, head to the Royal Palace of Phnom Penh: a 19-minute walk away, it tells Cambodia’s story through Khmer architecture.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Cannon Rifle Roundabout ParkPark

    1.0 km · 12 min walk

    Park located 1014 meters away, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break in Phnom Penh, Cannon Rifle Roundabout Park offers a simple moment to unwind and enjoy nature.

  • RiversidePark

    1.3 km · 16 min walk

    Park located 1306 meters away, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordWhen you need a breather, Riverside offers a green escape that’s ideal for unwinding quietly and enjoying a moment close to nature.

  • Sisowath Riverside ParkPark

    1.5 km · 18 min walk

    Park located in Phnom Penh, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a quiet break between plans, Sisowath Riverside Park offers a pleasant green spot to pause and unwind.

  • Royal Palace ParkPark

    1.9 km · 3 min by car

    Park in Phnom Penh, providing a green space suitable for relaxation and walks.

    Practical information

    The concierge’s wordFor a calm break in Phnom Penh, Royal Palace Park is well suited to a stroll or a relaxing moment in a green setting.

  • Wat Botum ParkPark

    2.3 km · 4 min by car

    Wat Botum Park, an urban park ideal for relaxation and strolls.

    Practical information

    The concierge’s wordFor a quiet break in Phnom Penh, head to Wat Botum Park: ideal for an easy stroll or a relaxing moment.

  • Coconut Park I - Koh PichPark

    4.0 km · 7 min by car

    Coconut Park I - Koh Pich, a park providing green spaces to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break in Phnom Penh, head to Coconut Park I - Koh Pich when you feel like unwinding in a calm setting and enjoying nature.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • Phnom Penh Night MarketMarket

    983 m · 12 min walk

    Market in Phnom Penh, offering a variety of local products and crafts.

  • Marché OrusseyMarket

    1.5 km · 18 min walk

    Market 1.5 km away, offering a variety of local products and crafts.

  • Marché olympiqueMarket

    2.6 km · 4 min by car

    Market in Phnom Penh, offering a variety of local products and crafts.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What time can I check in and check out?

    Check-in starts at 2 PM and ends at midnight. Early check-in may be charged subject to availability.

  • Can a late check-out be requested?

    Check-out is before noon. A late check-out may be offered subject to availability and may incur a fee.

  • Is there a minimum age to check in to the hotel?

    The minimum check-in age is 18. Late arrivals are still possible during the specified reception hours.

  • Can I check in early?

    The hotel accepts early arrivals subject to availability, with possible fees. Please contact the concierge to confirm the day's arrangements.

  • Does the hotel offer express check-out?

    Express check-in and express check-out are offered. They facilitate quick arrivals and departures.

Location & Access

  • Is the hotel well located for visiting the centre of Phnom Penh?

    The hotel is located in Daun Penh, in the centre of Phnom Penh, at 92 Rukhak Vithei Daun Penh, Sangkat Wat Phnom.

  • What tourist sites are near the hotel?

    Phnom Penh Railway Station is about a 7-minute walk away. The Central Market and Riverside are within a short distance.

  • What is the distance between the hotel and the airport?

    Phnom Penh International Airport can be reached in about 22 to 35 minutes depending on traffic. Please contact the concierge to confirm the day's arrangements.

  • Does the hotel have parking?

    Yes, free parking is available on-site, with self-parking and valet service.

  • Are airport transfers offered?

    Yes, an airport shuttle service is available upon request. A fee of approximately 100 USD per one-way vehicle applies.

  • Is parking free and accessible?

    Parking is free and valet service is included according to published information. However, spaces may be limited depending on attendance.

  • Can a shuttle be booked in advance?

    A shuttle service can be arranged upon request. Contact the concierge to confirm the arrangements for the day.

Rooms & Amenities

  • Are the rooms air-conditioned?

    The rooms are air-conditioned and include daily housekeeping. Some categories also offer a balcony or terrace.

  • Can we book a non-smoking room?

    Non-smoking rooms are available and the hotel is entirely non-smoking. Designated smoking areas are provided in certain locations.

  • Is room service available at night?

    Room service is available 24 hours a day. Daily housekeeping service is also provided.

  • Are the rooms equipped with bathrobes and toiletries?

    Bathrobes, toiletries, and a hairdryer are mentioned in several room categories.

  • How many rooms does the hotel have?

    The hotel has 175 rooms. Some sources mention categories with a balcony or terrace.

  • Are there rooms with a balcony or terrace?

    Rooms with a balcony or terrace are offered in certain categories. Availability depends on the reserved category.

  • What room categories are available?

    Suites and certain rooms are advertised with high-end amenities and colonial decor. The exact categories vary according to the reservation.

Included Services

  • Is Wi-Fi available in the hotel?

    Yes, high-speed Wi-Fi is available for free. Free Wi-Fi is also reported in public areas.

  • Is housekeeping done every day?

    Daily housekeeping is included. Laundry and dry cleaning services are also offered.

  • Does the hotel offer concierge and luggage storage?

    A concierge service, luggage storage, and safes are available at the reception.

  • Is there a gym on site?

    A fitness centre is available on site. The communicated hours indicate daily opening from 6 am to 10 pm.

Dining

  • What type of breakfast is offered?

    The communications mention a café, a garden, a restaurant, and a bar on site. The English breakfast is charged at approximately 30 USD per person.

  • Is there a restaurant and a bar in the hotel?

    The hotel has a restaurant and a bar/lounge. Room service is also available.

  • Can we order food to the room at any time?

    Room service is available 24 hours a day. Dining options are accessible at any time for guests.

  • What cuisine does the hotel restaurant offer?

    The hotel is known for its royal Khmer and international cuisine. Brunches and culinary events are regularly offered.

Spa & Wellness

  • Does the hotel have a swimming pool?

    The pool is open from 6 am to 8 pm. The establishment has two outdoor pools and a children's pool.

  • Is the spa and massages available by reservation?

    A spa, sauna, hammam, and massages are offered. Treatments require prior booking.

  • Are the hours of the spa or gym extended?

    The fitness centre is open daily from 6 am to 10 pm. The gym complements the hotel's wellness area.

  • Does the hotel have a sauna or hammam?

    Yes, the hotel has a sauna and a hammam. These facilities complement the relaxation treatments.

Activities & Leisure

  • What relaxation activities are offered on site?

    The hotel offers an outdoor pool, a fitness centre, and a games room. Some sources also mention a garden area.

  • Is it easy to visit Phnom Penh from the hotel?

    The proximity to Riverside, Central Market, and Wat Phnom makes walking outings easy. Car rental and taxi services are also available.

Family & Kids

  • Is the hotel suitable for a family stay?

    The hotel offers a pool area and a club or facilities suitable for children, subject to availability. A playground is also mentioned by some sources.

  • Is babysitting offered at the hotel?

    A babysitting service is available upon request. Availability must be confirmed prior to the stay.

  • Are there facilities for children?

    A children's pool is listed among the facilities. Families also have access to connecting rooms subject to availability.

  • Is babysitting available in the evening?

    A babysitting service is mentioned upon request. Conditions and hours must be confirmed in advance.

  • Does the hotel have a children's pool?

    Yes, a children's pool is reported. Families can therefore use an area suitable for younger guests.

Pets

  • Are pets allowed at Raffles Hotel Le Royal?

    Pets are not permitted in this establishment. Assistance animals are also not accepted.

  • Can I come with my dog or another pet?

    Dogs and other animals are not allowed. This rule applies to the entire establishment.

Accessibility

  • Is the hotel accessible to people with reduced mobility?

    The establishment mentions wheelchair access. Accessible rooms or facilities can be requested subject to availability.

  • Is there a lift in the hotel?

    Information on the accessibility of public areas is provided, including the use of a lift. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel provide wheelchair facilities?

    Wheelchair access is indicated among the available facilities. Specific needs must be communicated prior to arrival.

Billing & Policies

  • What is the hotel's cancellation policy?

    Cancellation fees depend on the rate and booking conditions chosen. Contact the concierge to confirm the arrangements for the day.

  • Are there any local taxes to pay?

    A security deposit, resort fees, or local taxes may apply depending on the booking method. Contact the concierge to confirm the arrangements for the day.

  • Is breakfast included in the price?

    The price for an English breakfast is approximately 30 USD per person according to some platforms. Other meals and services are charged additionally.

  • What payment methods are accepted?

    Major credit cards are accepted by the major booking platforms. Additional fees may apply depending on the services used.

  • Can I book multiple nights at the best rate?

    Rooms can accommodate an extended stay with room service, laundry, and workspaces depending on the category. Long stay rates vary according to the period.

  • Can the hotel provide a detailed invoice?

    Guests can request an invoice at the reception upon departure. Billing terms follow the reservation and chosen payment method.

  • Do the displayed prices always include fees?

    Pricing conditions may vary depending on the date, category, and chosen offer. Any additional charges are specified at the time of booking.

Sustainability

  • Does the hotel implement enhanced hygiene measures?

    The establishment displays a commitment to cleaning with disinfectant. Equipment such as masks and temperature checks have also been mentioned.

  • Does the hotel have any known environmental commitments?

    Non-smoking policies and daily maintenance practices are in place. Detailed environmental measures are not specified in the available sources.

  • Does the hotel communicate about a sustainability approach?

    The laundry service and daily housekeeping help limit the logistical needs of guests. Details of a formal sustainability programme are not publicly communicated.

  • Has the hotel received an eco-label?

    The hotel communicates enhanced cleaning practices and a non-smoking policy. Environmental certifications are not publicly detailed.

The Concierge answers — Raffles Hotel Le Royal

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer with a driver from the airport?

    The concierge can organise a private transfer to or from the airport, as well as a vehicle with a driver according to your schedule.

  • What is the best way to get to the city centre from the hotel?

    The concierge can book a taxi or a vehicle with a driver for your travel in the city.

  • Is it possible to arrange an early morning departure with luggage assistance?

    It is recommended to check availability and pricing before confirmation, as arrangements may vary depending on the time and type of vehicle.

  • Can a car be booked for the day with waiting on site?

    The concierge can coordinate a round trip with waiting, subject to the driver's availability.

Restaurant Reservations

  • Can you book a table for a romantic dinner at Le Royal restaurant?

    Reservations are made through the concierge for requested tables at the hotel restaurant or at partner locations.

  • Is it possible to get a quiet table for a business lunch?

    The concierge can request a table indoors, on the terrace, or at the desired time depending on availability.

  • Can you organise a meal with specific dietary restrictions?

    The concierge can arrange a reservation with a tailored menu, subject to the restaurant's acceptance.

  • How can afternoon tea or a special brunch be reserved?

    It is recommended to book in advance for highly sought-after services, particularly afternoon tea and gourmet dinners.

Spa Bookings

  • Can you book a couple's massage?

    The concierge can reserve a treatment, massage, or wellness slot depending on the spa's availability.

  • Is it possible to book a treatment just before departure?

    Reservations are made in advance to guarantee the desired slot, especially during peak times.

  • Can a female or male therapist be chosen for a treatment?

    The concierge can request a treatment tailored to your preferences, subject to the availability at the spa.

Excursions & Cultural Visits

  • Can you organise a guided tour of the cultural sites in Phnom Penh?

    The concierge can organise a guided tour of the Royal Palace, the National Museum, or the Wat Phnom area.

  • What private excursion do you recommend for a first discovery of Phnom Penh?

    The concierge can recommend an itinerary for a half-day or full-day based on your interests.

  • Is it possible to have a French-speaking guide for a cultural outing?

    The concierge can book a French-speaking or English-speaking guide depending on availability.

  • Can we leave early to visit the temples or markets?

    The concierge can coordinate an early morning departure to optimise visits and minimise heat.

Special Occasions

  • Can you organise a birthday surprise in the room?

    The concierge can prepare room decorations, a cake, or a personalised surprise for a birthday.

  • Is it possible to arrange a discreet marriage proposal?

    The concierge can coordinate a special proposal for a honeymoon or couple's celebration.

  • Can you arrange for flowers and champagne upon arrival?

    The concierge can convey your wishes to the relevant team to tailor the setup at the desired time.

Shopping & Luxury Services

  • Where can luxury shopping be done near the hotel?

    The concierge can direct you to high-end shopping addresses and arrange a vehicle for transportation.

  • Can you assist with purchasing a last-minute gift?

    The concierge can recommend a suitable shop or service based on your request and opening hours.

  • Is it possible to have an outfit pressed or altered quickly?

    The concierge can arrange an appointment with a dry cleaning or alteration service if available.

Family Activities

  • What activities do you recommend for a family with young children?

    The concierge can suggest activities suitable for children and families, with more manageable schedules.

  • Can you arrange a short and easy outing with children?

    The concierge can assist in organising a family-friendly outing, including breaks.

Personalized Experiences

  • Can you create a customised itinerary for a 2-day stay?

    The concierge can compose a tailored programme according to your preferences, budget, and length of stay.

  • Is it possible to organise an exclusive private experience in Phnom Penh?

    The concierge can suggest a private experience, subject to the availability of providers.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

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