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5★ · Shanghai

Park Hyatt Shanghai

100 Shi Ji Da Dao, Lujiazui, Pu Dong Xin Qu, Shang Hai Shi, Chine, 200120, Shanghai

4.54.5/5250 reviews · Google rating
  • In the heart of Shanghai
  • City views
  • Modern architecture
  • Refined, calming atmosphere

Hotel 5-star in Shanghai, 235 m from Shanghai Tower, featuring breakfast with skyline views, 24-hour concierge and sunset over the skyline.

Where is Park Hyatt Shanghai located, and is it convenient for exploring the city?

Park Hyatt Shanghai is set in the heart of Shanghai, in a lively area that works well for both business and sightseeing.

Nearby public transport makes getting around easier. Several attractions are also within walking distance, including Shanghai Tower and the aquarium.

Is Park Hyatt Shanghai a five-star hotel?

Yes, Park Hyatt Shanghai is a five-star hotel.

It suits both business stays and city breaks, with a contemporary approach to comfort, service and a calm atmosphere.

What should you know about breakfast and dining at Park Hyatt Shanghai?

Breakfast is available and is often valued for its view over Shanghai in the morning.

For lunch or dinner, the hotel’s on-site option is 100 Century Avenue Restaurant. It is on the 91st floor, so booking ahead is sensible at busy times.

A word from the Concierge

Park Hyatt Shanghai through the Concierge's eyes

Park Hyatt Shanghai, located in the heart of Shanghai, stands out for its modern architecture and refined atmosphere. This 5★ hotel, part of the Park Hyatt chain, offers stunning views of the city. It is situated in a lively neighborhood, ideal for exploring local attractions and business centers. Proximity to public transport makes it easy to navigate this dynamic metropolis.

What sets this hotel apart is its commitment to contemporary luxury and personalized service. Guests appreciate the elegant and soothing atmosphere of the common areas. The interior design combines sophistication and comfort, creating an ideal setting to unwind after a busy day. Clients often note the attention to detail and the quality of the services provided.

Before you go, know that the hotel suits both couples and business travelers. Its calm atmosphere allows for relaxation while remaining close to the city's vibrancy. The peak tourist season occurs during the summer months, but the climate remains pleasant in spring and autumn, making it a wise choice year-round.

_My tip from the Concierge: consider booking in advance to enjoy the best deals, especially during peak travel periods._

Why choose Park Hyatt Shanghai?

Park Hyatt Shanghai is an exceptional address in Shanghai, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • In the heart of Shanghai
  • City views
  • Modern architecture
  • Refined, calming atmosphere
  • Close to public transport

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

3
  • Fine-dining restaurant
  • Bar
  • Rooftop bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Business & events

2
  • Business centre
  • Meeting rooms

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast with a view over Shanghai

    Beginning the day above the city immediately changes the tone of the stay. From this elevated vantage point, breakfast becomes more than a morning meal: it is a moment of observation, almost a reset, before stepping into Shanghai’s pace. Ideal for business travellers and couples alike, it offers a rare sense of space and calm while the city comes into focus in the morning light.

    IncontournableIncluded in your stay
  • Sunset over the skyline

    At the end of the day, as the light softens and the first city lights begin to appear, the hotel becomes a privileged vantage point over the metropolis. Taking this moment with tea, a cocktail or simply a few quiet minutes allows guests to fully appreciate Shanghai’s vertical drama. Simple in form, yet often one of the most memorable experiences of the stay.

    Vue iconiqueIncluded in your stay
  • Post-flight wellbeing pause

    After an international arrival, taking time to slow down before heading back into the city makes all the difference. This experience turns the first hours of the stay into a recovery buffer: a calm arrival, time to rest, a treatment or quiet pause according to preference, followed by a gradual return to the city’s rhythm. An excellent way to soften jet lag and enter Shanghai in greater comfort.

    Idéal à l'arrivéeReservation required
  • Tailored concierge guidance for Shanghai

    In a city of this scale, the right advice saves valuable time. This experience is built around concierge guidance to shape a day or short stay according to your priorities: appointments, neighbourhoods to explore, transfer times, bookings and preferred pace. More than practical assistance, it is a way of making the city more legible and the itinerary more intelligently composed.

    Sur mesureReservation required
  • A frictionless business stay

    Park Hyatt Shanghai is particularly well suited to business travel that demands both efficiency and comfort. This experience focuses on what truly matters: a smooth arrival, round-the-clock reception, daily housekeeping, laundry, scheduled wake-up service and logistical support. For the business traveller, luxury lies here in continuity of service and in the hotel’s ability to simplify the invisible.

    BusinessIncluded in your stay
  • Urban escape for two

    For a stay as a couple, the hotel offers a persuasive balance between urban intensity and retreat. The day may unfold between neighbourhood discoveries, walks and culinary pauses, before returning to a calmer setting shaped by the view and the hotel’s soothing atmosphere. This experience suits couples seeking not a resort, but an elegant base from which to experience Shanghai at their own pace.

    En duoIncluded in your stay

Restaurants & bars

1 on-site dining venue.

  • 100 Century Avenue Restaurant

    Restaurant

    Highlights

    • incredible culinary experiences on the 91st floor
    Practical information

    The concierge’s wordFor a memorable dining experience in Shanghai, book 100 Century Avenue Restaurant, perched on the 91st floor of Park Hyatt.

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

Free cancellation

Pets

Pets are not allowed.

Pets are not allowed

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 100 Shi Ji Da Dao, Lujiazui, Pu Dong Xin Qu, Shang Hai Shi, Chine, 200120

View on the map

Official website

Google listing

Guest reviews

4.5 / 5 · 250 reviews

5/5Oliver

We had an amazing stay at the Park Hyatt Shanghai. The view from our room was exceptionall and we even received an upgrade ☺️ The breakfast restaurant is lovely with a chique, modern interior. From the bars and…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 11 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Tour ShanghaiTourist attraction

    235 m · 3 min walk

    Tourist attraction three minutes' walk away, providing a panoramic view of the city of Shanghai.

    Practical information

    The concierge’s wordFor a break between appointments, head to Shanghai Tower, a 3-minute walk away, to take in the city from above.

  • Shanghai Ocean AquariumAquarium

    866 m · 10 min walk

    Aquarium 866 meters away, showcasing a variety of marine species and interactive exhibits.

    Practical information

    The concierge’s wordFor a playful break in Shanghai, Shanghai Ocean Aquarium works well for a family visit, with its marine species and interactive exhibits.

  • Perle de l'OrientTourist attraction

    930 m · 11 min walk

    Tourist attraction located 930 meters away, providing a panoramic view of the city of Shanghai.

    Practical information

    The concierge’s wordPerle de l'Orient is a lovely break if you feel like gaining some height and taking in Shanghai at a glance.

  • WaitanTourist attraction

    1.4 km · 17 min walk

    Waitan, an iconic tourist site in Shanghai, provides a panoramic view of the Huangpu River and the surrounding architecture.

    Practical information

    The concierge’s wordFor a break by the Huangpu, head to Waitan at the end of the day: the panoramic view especially highlights the surrounding architecture.

  • Shanghai Old StreetTourist attraction

    1.5 km · 18 min walk

    Shanghai Old Street, a tourist attraction providing a glimpse into traditional architecture and local culture.

    Practical information

    The concierge’s wordFor a break between traditional architecture and local culture, Shanghai Old Street is well suited to a stroll at the start or end of the day.

  • Shanghai Port International Cruise TerminalTourist attraction

    1.7 km · 20 min walk

    Cruise terminal 1.7 km away, a departure point for sea voyages.

    Practical information

    The concierge’s wordIf you're planning a break at sea, this cruise terminal is a practical departure point to fit easily into your Shanghai schedule.

  • Bund Sightseeing TunnelTourist attraction

    1.7 km · 3 min by car

    Tourist tunnel 1.7 km away, providing a unique transportation experience beneath the Huangpu River.

    Practical information

    The concierge’s wordFor a playful break between two Shanghai neighborhoods, the Bund Sightseeing Tunnel takes you under the Huangpu River in an original way.

  • BundHistoric place

    1.7 km · 3 min by car

    The Bund, a historical site 17 minutes' walk away, is renowned for its colonial architecture and views of the Huangpu River.

    Practical information

    The concierge’s wordFor a break between colonial architecture and Huangpu River views, head to the Bund toward the end of the day.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • North Bund Green LandPark

    1.6 km · 19 min walk

    Park 1.5 km away, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break, head to North Bund Green Land when you feel like slowing down and enjoying a bit of nature.

  • Jardin YuyuanBotanical garden

    1.7 km · 20 min walk

    Botanical garden located 1.7 km away, providing a green and tranquil space in the heart of the city.

    Practical information

    The concierge’s wordWhen Shanghai speeds up, head to Yuyuan Garden for a green, tranquil break, ideal for catching your breath in the heart of the city.

  • People's SquarePark

    3.0 km · 5 min by car

    People's Square, an urban park providing green space in the heart of Shanghai.

    Practical information

    The concierge’s wordFor a green break in the heart of Shanghai, People's Square is ideal between appointments or to catch your breath in the city.

  • People's ParkPark

    3.3 km · 6 min by car

    People's Park, an urban park featuring green spaces and walking paths.

    Practical information

    The concierge’s wordFor a green break in Shanghai, People's Park is well suited to a quiet stroll between two appointments.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at the Park Hyatt Shanghai?

    Check-in is generally available from 3:00 PM and check-out must be completed before 12:00 PM, subject to booking conditions.

  • Can I do an early check-in?

    Early check-in is possible subject to availability; it is recommended to request it in advance, and additional charges may apply.

  • Does the Park Hyatt Shanghai offer a late check-out service?

    Contact the concierge to confirm the arrangements for the day.

  • Is the Park Hyatt Shanghai worth it for the view and the height of the hotel?

    The hotel is located in the Shanghai World Financial Center, on high floors, making it one of the tallest hotels in Shanghai with panoramic views of the city.

Location & Access

  • Where exactly is the Park Hyatt Shanghai located in the city?

    The address is 100 Century Avenue, Pudong, in the Shanghai World Financial Center, in the heart of the Lujiazui financial district.

  • In which district is the Park Hyatt Shanghai located and is it an upscale area?

    The hotel is situated in the Lujiazui area, the main financial centre of Shanghai, considered one of the most modern and prestigious districts in the city.

  • What is the nearest metro station to the Park Hyatt Shanghai?

    Lujiazui metro station on the Shanghai network is approximately 500 metres away, just a few minutes' walk from the hotel.

  • Is the Park Hyatt Shanghai located near the Jin Mao Tower and the Grand Hyatt Shanghai?

    The Park Hyatt Shanghai is in the Shanghai World Financial Center, close to the Jin Mao Tower and other skyscrapers in Pudong, in the luxury hotel zone.

  • What is the distance between the hotel and the airport?

    The distance to Shanghai Pudong International Airport is approximately 45 kilometres, while Hongqiao Airport is just over 20 kilometres away.

Rooms & Amenities

  • Does the hotel have parking?

    The hotel has on-site indoor parking, usually at a charge, with a limited number of spaces for resident guests.

  • What amenities can be found in the rooms at the Park Hyatt Shanghai?

    The rooms are equipped with Wi-Fi, television, minibar, coffee machine or kettle, safe, bathroom with separate bath and shower, bathrobes, and toiletries.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge throughout the hotel, including in the rooms and common areas, for guests staying on-site.

  • Can you book a room with a view of the Bund and the Shanghai skyline?

    Some rooms and suites offer a direct view of the Bund, the Huangpu River, and the Oriental Pearl Tower, thanks to the hotel's elevated location.

Dining

  • What type of breakfast is offered?

    Breakfast is typically offered in buffet and à la carte form, featuring international and Asian specialities, served in one of the hotel's restaurants.

  • What types of restaurants are available at the Park Hyatt Shanghai?

    The hotel's restaurants serve a varied cuisine, including international and Chinese options, in an upscale setting with views of Shanghai.

  • Does the Park Hyatt Shanghai offer room service?

    A 24-hour room service is available, allowing guests to have meals or snacks in their rooms at any time.

  • Are there high-end restaurants near the Park Hyatt Shanghai?

    Nearby restaurants include many fine dining establishments in the adjacent Pudong towers, easily accessible by foot or taxi from the hotel.

Spa & Wellness

  • Does the hotel have a swimming pool?

    The Park Hyatt Shanghai has an indoor swimming pool, often with views of the skyline, accessible to hotel guests.

  • Does the Park Hyatt Shanghai have a spa and fitness centre?

    The hotel offers a spa with various treatments, a sauna, and a fitness centre with modern equipment for guests.

  • Are there age restrictions for access to the spa at the Park Hyatt Shanghai?

    Access to the spa may be subject to age restrictions, with limitations for children in certain facilities such as the wet spa.

  • Is the Park Hyatt Shanghai considered a luxury hotel for a wellness stay in Shanghai?

    The Park Hyatt Shanghai is not a resort with a beach, but its elevated location, spa, pool, and restaurants make it a very comprehensive luxury hotel in an urban setting.

Activities & Leisure

  • What leisure activities are available at the Park Hyatt Shanghai?

    The hotel offers an indoor pool, a fitness centre, and can arrange various activities or urban experiences through the concierge.

  • What makes the Park Hyatt Shanghai so special for leisure and views?

    The panoramic view of Shanghai from the high floors, the pool, and the restaurants are highlights, with the possibility of observing the city both day and night.

  • Is the Park Hyatt Shanghai among the best luxury hotels in Shanghai?

    The Park Hyatt Shanghai is not a holiday club, but it can be compared to other luxury hotels in Shanghai by its level of service, design, and location.

  • Are seasonal activities or special events organised at the hotel?

    Contact the concierge to confirm the arrangements for the day.

Family & Kids

  • Is the Park Hyatt Shanghai suitable for a family stay with children?

    The hotel welcomes families; some rooms are more suitable for stays with children, and extra beds or baby cots can be provided upon request.

  • Can a baby cot be requested at the Park Hyatt Shanghai?

    Baby cots or cribs are generally available upon request, subject to availability, for young children.

  • Are there special services for families, such as a children's menu or dedicated activities?

    Contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets allowed at the Park Hyatt Shanghai?

    No, the Park Hyatt Shanghai does not accept pets in its rooms and common areas.

  • Are there specific services for dogs if an exception is granted?

    Contact the concierge to confirm the arrangements for the day.

  • Are there areas around the hotel suitable for walking a pet?

    Contact the concierge to confirm the arrangements for the day.

Accessibility

  • Is the Park Hyatt Shanghai accessible to people with reduced mobility?

    The hotel has certain facilities for people with reduced mobility, but the tower configuration may limit some spaces; it is advisable to indicate specific needs prior to the stay.

  • Can a room adapted for disabled guests be booked at the Park Hyatt Shanghai?

    Adapted rooms may be available for disabled guests, with specific bathrooms and access; a prior request is recommended.

  • Are the main facilities of the Park Hyatt Shanghai accessible by lift?

    Lifts provide access to the upper floors, where the rooms and main facilities of the hotel are located in the tower.

Included Services

  • Are airport transfers offered?

    Airport transfers can be arranged by the hotel, including via limousine service or taxi, for an additional fee.

  • What services are included for free for guests of the Park Hyatt Shanghai?

    Wi-Fi, access to the indoor pool, and the fitness centre are generally included for guests staying at the hotel.

  • Does the Park Hyatt Shanghai offer a concierge service and a 24-hour reception?

    A concierge service, 24-hour room service, and a continuously open reception are available for guests.

  • What services are generally chargeable at the Park Hyatt Shanghai?

    Certain services, such as parking, spa treatments, or private transfers, are charged additionally, according to current rates.

Billing & Policies

  • What is the hotel's cancellation policy?

    The standard cancellation policy allows for cancellation without charge up to 48 hours before arrival, but conditions may vary depending on the offers and rates chosen.

  • Are there any local taxes to pay?

    Local taxes may apply in addition to the room rate; the exact amount depends on the regulations in force at the time of the stay.

  • What payment methods are accepted at the Park Hyatt Shanghai?

    The main payment methods include international credit cards and payments in local currency, depending on the hotel's conditions.

  • Is breakfast always included in the room rate?

    Some offers do not include meals, while others provide breakfast or other benefits; it is important to check the conditions of the booked rate.

  • Is a credit card required to guarantee a reservation at the Park Hyatt Shanghai?

    The hotel has a credit card guarantee policy to confirm reservations, with possible prepayment depending on the rates.

Sustainability

  • What do the Chinese call the French and does it influence the welcome at the Park Hyatt Shanghai?

    The Park Hyatt Shanghai is located in one of the modern financial districts of Shanghai, but the informal term used by the Chinese to refer to the French is not directly related to the hotel and is part of everyday language.

  • Does the Park Hyatt Shanghai implement specific actions for sustainability or energy saving?

    Contact the concierge to confirm the arrangements of the day.

  • Does the hotel offer a towel and linen reuse programme to reduce water consumption?

    Contact the concierge to confirm the arrangements of the day.

  • Are there dining options highlighting local or seasonal products at the Park Hyatt Shanghai?

    Contact the concierge to confirm the arrangements of the day.

The Concierge answers — Park Hyatt Shanghai

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Shanghai airport and the Park Hyatt Shanghai?

    The concierge can organise a private transfer by sedan or van between Park Hyatt Shanghai and Hongqiao or Pudong airports, with personalised welcome according to your flight schedule.

  • Is it possible to book a car with a driver for the day from the hotel?

    The concierge can book a limousine service with a driver for business travel in the Lujiazui area and the historic centre of Shanghai.

  • Can the concierge help me organise my trips to the Bund and the French Concession?

    The concierge can provide information on metro lines from Lujiazui and book a taxi or Didi to reach the Bund, the French Concession, or other key areas.

  • Can you arrange a transfer from the hotel to Shanghai Hongqiao station?

    The concierge can plan a door-to-door train transfer to Shanghai Hongqiao or Shanghai Railway Station, in coordination with your train schedule.

  • Can I ask the concierge for advice on the best way to transport to the upscale areas of Shanghai?

    The concierge can recommend the fastest option between taxi, limousine, and metro to reach the main shopping centres and upscale districts of Shanghai.

Restaurant Reservations

  • Can the concierge book a table at a fine dining restaurant near the hotel?

    Reservations are made through the concierge, who can secure tables at the fine dining restaurants of Park Hyatt Shanghai and at renowned establishments in Lujiazui or the Bund.

  • Can you recommend and book a restaurant with a view of the Shanghai skyline?

    The concierge can recommend restaurants with panoramic views of Shanghai and manage the reservation according to your preferred timings and cuisine.

  • Is it possible to have the concierge book a business dinner within the hotel?

    The concierge can organise a table for a business dinner, adjust the timings, and communicate any special requirements in advance to the restaurant teams.

Spa Bookings

  • Can the concierge book a treatment at the Park Hyatt Shanghai spa?

    Reservations are made through the concierge or the spa, which can block a slot for massages, facials, or wellness rituals according to your availability.

  • Can you arrange a couples spa treatment during our stay?

    The concierge can assist in selecting couples treatments and reserving a double cabin for a romantic or couple's relaxation experience.

  • Can the concierge adjust the timings of my spa treatments according to my work schedule?

    The concierge can inform the spa of your preferred timings, therapist, and type of massage, and then confirm the reservation.

Excursions & Cultural Visits

  • Can you organise a private guided tour of the main sites in Shanghai from the hotel?

    The concierge can arrange a private tour of the Bund, the old city, the French Concession, and other iconic sites with a French or English-speaking guide.

  • Can the concierge book tickets for the observation decks of the skyscrapers in Pudong?

    The concierge can reserve tickets for the observation platforms of the iconic towers in Pudong and coordinate the timings with your other activities.

  • Is it possible to organise a day trip to Suzhou or Hangzhou from the Park Hyatt Shanghai?

    The concierge can plan a trip to Suzhou or Hangzhou with private transport, a guide, and a cultural programme tailored to the duration of your stay.

Special Occasions

  • Can you organise a romantic surprise in the room for a wedding anniversary?

    The concierge can prepare special room decorations, a personalised cake, and champagne to celebrate an anniversary or romantic occasion.

  • Can the concierge help me organise a marriage proposal at the Park Hyatt Shanghai?

    The concierge can coordinate a photographer, bouquet of flowers, and staging for a marriage proposal with a view of Shanghai.

  • Is it possible to arrange a customised birthday dinner within the hotel?

    The concierge can reserve a private room at the restaurant, arrange a special menu, and provide personalised touches for a celebration dinner.

Shopping & Luxury Services

  • Can the concierge recommend the best luxury shopping centres near the Park Hyatt Shanghai?

    The concierge can suggest high-end shopping centres around Lujiazui and arrange round-trip transport according to your schedule.

  • Can you organise a personal shopper service in the luxury boutiques of Shanghai?

    The concierge can, subject to availability, arrange a personal shopper service in certain partner luxury boutiques in Shanghai.

  • Can the concierge recommend high-end jewellers and watchmakers in the city?

    The concierge can direct you to specialised addresses for watches, jewellery, or designer items and assist in booking private appointments.

Family Activities

  • Can you suggest and organise activities suitable for children in Shanghai?

    The concierge can propose ideas for outings suitable for children, such as aquariums, interactive museums, or parks, and organise transportation.

  • Can the concierge book tickets for family attractions such as aquariums or museums?

    The concierge can assist in booking skip-the-line tickets for certain family attractions and inform you of the most suitable times.

Personalized Experiences

  • Can you design a personalised programme to discover Shanghai in a few days?

    The concierge can organise a tailor-made itinerary including gastronomy, cultural visits, and shopping, based on your interests and the duration of your stay.

  • Is it possible to organise a themed tour of Shanghai with a private guide?

    The concierge can arrange for a French or English-speaking guide to show you Shanghai according to a specific theme, such as architecture, art, or cuisine.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits