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5★ · Munich

Mandarin Oriental, Munich

Neuturmstraße 1, 80331 München, Allemagne, Munich

4.64.6/51,632 reviews · Google rating
  • In the heart of Munich
  • Easy access to local attractions
  • Close to Munich’s lively districts
  • Blend of modern luxury and Bavarian tradition

Hotel 5-star in Munich, 512 m from Munich Residence, featuring a 3-Michelin-starred restaurant, spa, bar and 24-hour concierge.

Where is Mandarin Oriental, Munich, and what can you reach on foot nearby?

The hotel is in the heart of Munich, with easy access to the historic centre and the city’s livelier districts.

On foot, you can quickly reach Hofbräuhaus, Isartor, the Munich Residence, Odeonsplatz and Munich’s Cathedral of Our Lady.

Does Mandarin Oriental, Munich have a spa and services suited to a business or city stay?

Yes. The hotel has a spa, useful for unwinding after meetings or a day of sightseeing.

The front desk and concierge are available 24 hours. Laundry, luggage storage and multilingual staff also make the stay easier.

What dining and bar options are available at Mandarin Oriental, Munich?

The hotel has several venues, including Matsuhisa Munich, Munich Sushi Club, The Lounge and Bar31.

You will find Japanese-Peruvian cuisine, afternoon tea, light meals, and a bar for cocktails and champagne.

A word from the Concierge

Mandarin Oriental, Munich through the Concierge's eyes

Mandarin Oriental is located in the heart of Munich, Germany. This 5★ hotel, a Mandarin Oriental property, offers a refined setting ideal for business and leisure travelers. Its central location allows easy access to local attractions and vibrant neighborhoods.

What sets this hotel apart is its elegant ambiance and attentive service. Guests appreciate the blend of modern luxury and Bavarian traditions. The overall atmosphere is warm and welcoming, perfect for relaxation after a busy day.

Before your visit, know that the hotel suits both couples and business travelers. The proximity to public transport makes exploring Munich easy. Spring and summer seasons are particularly pleasant for enjoying outdoor terraces and spaces.

_My tip from the Concierge: consider booking cultural activities in advance, as spots can fill up quickly._

Why choose Mandarin Oriental, Munich?

Mandarin Oriental, Munich is an exceptional address in Munich, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • In the heart of Munich
  • Easy access to local attractions
  • Close to Munich’s lively districts
  • Blend of modern luxury and Bavarian tradition
  • Suited to business and leisure stays

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast in the heart of Munich

    Beginning the day from such a central address immediately changes one’s relationship with the city. After breakfast in the calm of the hotel, it becomes easy to set out on foot towards the historic centre, shopping streets or a first cultural visit. This experience particularly suits travellers wishing to enjoy Munich in its quieter morning hours before the day gathers pace.

    Idéal en city breakIncluded in your stay
  • Tailor-made cultural itinerary

    With the support of the concierge, the stay can be organised around a cultural route shaped to your interests and available time. Museums, exhibitions, concerts and the city’s major institutions are often best booked in advance, especially during busier periods. It is a simple way to experience Munich more smoothly and without losing time once there.

    ConciergeReservation required
  • Exploring Munich’s lively districts

    One of the pleasures of this address is the ease with which guests can reach Munich’s liveliest districts and then return to the hotel without complication. The experience is less a single activity than a way of inhabiting the city: wandering, stopping here and there, extending the evening, then returning to a refined and calm setting in the centre. It is especially enjoyable in spring and summer.

    Included in your stay
  • Wellness pause after the city

    After a day of meetings, sightseeing or walking through Munich, taking time to slow down at the hotel restores a real sense of balance to the stay. This experience is built around the idea of returning to calm: a few hours to reset, recover and regain energy before dinner or the evening. It suits business travellers just as well as couples on an urban break.

    RécupérationReservation required
  • Seamless business stay

    Mandarin Oriental, Munich is particularly well suited to professional travel thanks to its central position and continuity of service. A 24-hour front desk and concierge, daily housekeeping, laundry, luggage storage and multilingual assistance allow guests to approach a demanding schedule with greater peace of mind. It is an experience designed for those wishing to combine efficiency, comfort and swift access to the city.

    BusinessIncluded in your stay
  • A weekend for two in Munich

    For a stay as a couple, the address offers a convincing balance between urban animation and the comfort of returning. The day can unfold freely between heritage, shopping, terrace pauses and cultural discoveries, while the hotel serves as an elegant refuge throughout. It is a very natural way to experience Munich, without overloading the programme and while leaving room for the unexpected.

    CouplesIncluded in your stay

Restaurants & bars

5 on-site dining venues, including 3 Michelin stars.

  • Matsuhisa Munich

    Restaurant

    Chef: Nobu Matsuhisa
    Chef: Nobu Matsuhisa

    Highlights

    • Japanese Contemporary, Peruvian
    • its Japanese-Peruvian fusion plates
    Practical information

    The concierge’s wordAt Matsuhisa Munich, let yourself be guided by Nobu Matsuhisa’s Japanese-Peruvian fusion: a contemporary table that makes a refreshing change from the classics.

  • Munich Sushi Club

    Restaurant

    Chef: Nobu Matsuhisa
    Chef: Nobu Matsuhisa

    Highlights

    • Japanese-Peruvian
    • breathtaking 360-degree views of the city
    Practical information

    The concierge’s wordFor a Nobu Matsuhisa moment, head to Munich Sushi Club: its Japanese-Peruvian cuisine comes with breathtaking 360-degree views over Munich.

  • The Lounge

    Lounge

    Highlights

    • specialty teas, handmade cakes, afternoon tea, and light meals
    Practical information

    The concierge’s wordFor an elegant break, head to The Lounge: specialty teas, handmade cakes, afternoon tea, and light meals always hit the mark.

  • Bar31

    Bar

    Highlights

    • adventurous cocktails and champagne offerings
    Practical information

    The concierge’s wordFor a drink with a twist, head to Bar31: adventurous cocktails and a strong champagne selection, perfect for starting the evening.

  • Tohru in der Schreiberei

    3 Michelin stars

    Restaurant

    Chef: Tohru Nakamura
    Chef: Tohru Nakamura

    Highlights

    • Modern Cuisine, Japanese Contemporary
    • the perfectly cooked, delicately aromatic Koshihikari rice with excellent regional trout caviar and a hint of wasabi
    Practical information

    The concierge’s wordAt Tohru in der Schreiberei, let yourself be guided by Tohru Nakamura’s modern, contemporary Japanese cuisine, especially the Koshihikari with regional trout caviar.

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Year opened
1880 (Wikidata)
Heritage designations
Monument historique (Wikidata)

Data collected on 31 May 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Pets

Pets are welcome at no extra charge.

Wi-Fi

Complimentary Wi-Fi in public spaces; in-room access available as a paid option.

Location & access

Address: Neuturmstraße 1, 80331 München, Allemagne

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 1,632 reviews

5/5Sarah Gardner

Stayed here for 2 days and had a wonderful experience. The rooms were spotless, the staff was welcoming, and the service was exceptional throughout my stay. The atmosphere was peaceful and luxurious. I would definitely…

5/5Nathan Clough

I stayed at the Mandarin Oriental Munich at the end of March ‘26, and the experience was truly excellent. One of the hotel’s biggest strengths is its location: perfect for exploring Munich on foot, in an elegant and…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 7 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • HofbräuhausHistoric landmark

    on site · 1 min walk

    Hofbräuhaus, a Bavarian restaurant just one minute's walk away, known for its traditional atmosphere and local cuisine.

    Practical information

    The concierge’s wordHofbräuhaus, a 1-minute walk away, is a nice stop if you're in the mood for a traditional Bavarian atmosphere and local cuisine.

  • IsartorHistoric landmark

    253 m · 3 min walk

    Isartor, a historical landmark just three minutes' walk away, represents an iconic medieval gate of Munich.

    Practical information

    The concierge’s wordA 3-minute walk away, Isartor makes a short stop to catch Munich’s medieval spirit between appointments or before dinner.

  • Résidence de MunichTourist attraction

    512 m · 6 min walk

    Munich Residence, a former royal palace, six minutes' walk away, providing insight into Bavarian history.

    Practical information

    The concierge’s wordA 6-minute walk away, the Munich Residence offers a royal interlude if you’re in the mood for a glimpse of Bavarian history.

  • OdeonsplatzTourist attraction

    591 m · 7 min walk

    Odeonsplatz, a historic square an eight-minute walk away, surrounded by iconic buildings and gardens.

    Practical information

    The concierge’s wordA 7-minute walk away, Odeonsplatz makes a pleasant break for a stroll among a historic square, landmark buildings, and gardens.

  • Cathédrale Notre Dame de MunichChurch

    608 m · 7 min walk

    Cathedral an eight-minute walk away, known for its Gothic architecture and iconic towers.

    Practical information

    The concierge’s wordA 7-minute walk away, Munich’s Cathedral of Our Lady offers a peaceful break if you’re in the mood for Gothic architecture and iconic towers.

  • Deutsches MuseumMuseum

    847 m · 10 min walk

    Museum 847 meters away, dedicated to science and technology, featuring a vast collection of exhibits.

    Practical information

    The concierge’s wordIf you’re in the mood for a curious break, the Deutsches Museum is ideal for diving into science and technology for a few hours.

  • EisbachwelleTourist attraction

    852 m · 10 min walk

    Eisbachwelle, a tourist attraction where surfers gather to practice their sport on an artificial wave.

    Practical information

    The concierge’s wordFor an unusual break in Munich, stop by Eisbachwelle when you feel like watching surfers ride this artificial wave.

  • AsamkircheChurch

    870 m · 10 min walk

    Religious building 870 meters away, known for its baroque architecture and artistic details.

    Practical information

    The concierge’s wordFor a contemplative break in the heart of Munich, slip into Asamkirche and take time to notice its lavish Baroque style and artistic details.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • MarienplatzSquare

    408 m · 5 min walk

    Marienplatz, Munich's central square, is a lively meeting place and a starting point for exploring the city.

    Practical information

    The concierge’s wordA 5-minute walk away, Marienplatz is ideal for getting a feel for Munich before setting off to explore the city.

  • Englischer GartenPark

    3.5 km · 6 min by car

    Englischer Garten, an urban park featuring green spaces and walking paths.

    Practical information

    The concierge’s wordFor a green break in Munich, head to Englischer Garten when you feel like stretching your legs and unwinding.

  • Parc olympique de MunichPark

    4.8 km · 8 min by car

    Munich Olympic Park, a green space suitable for relaxation and outdoor activities.

    Practical information

    The concierge’s wordFor a green break, head to Munich Olympic Park: ideal for unwinding or enjoying some time outdoors.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at the Mandarin Oriental, Munich?

    Check-in is generally in the early afternoon and check-out is in the late morning. Contact the concierge to confirm the arrangements for the day.

  • Can I check in early?

    An online or early check-in can be arranged with the reservations service. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer late check-out and under what conditions?

    A late departure may be granted depending on availability and may incur additional charges. Contact the concierge to confirm the arrangements for the day.

  • What documents are required for check-in upon arrival at the Mandarin Oriental, Munich?

    Check-in procedures require a valid ID and a credit card as a guarantee, in accordance with luxury hotel standards.

Location & Access

  • Where is the Mandarin Oriental, Munich located in the city?

    The hotel is located at Neuturmstraße 1, 80331 Munich, in the heart of the old town near Marienplatz and the Hofbräuhaus.

  • What is the distance between the hotel and the airport?

    The Mandarin Oriental, Munich is approximately 35 minutes by car from Munich Airport (MUC), depending on traffic.

  • What are the main access routes to the Mandarin Oriental, Munich from the central station?

    The hotel is easily accessible by taxi, private car, and public transport from the central station or Munich Airport.

  • How much tip is usually given in a 5-star hotel in Munich?

    In 5-star hotels in Germany, a tip of 5 to 10% on personalised services is common, depending on your appreciation.

  • Is the Mandarin Oriental, Munich really a 5-star luxury hotel?

    The Mandarin Oriental, Munich is a 5-star luxury establishment belonging to the Mandarin Oriental Hotel Group, based in Hong Kong.

Rooms & Amenities

  • Does the hotel have parking?

    Paid private parking is available on-site, with valet service and garage. Daily charges apply.

  • How many rooms and suites does the Mandarin Oriental, Munich have and what main amenities do they offer?

    The hotel offers 48 rooms and 25 suites, all equipped with premium bedding, luxurious bathrooms and modern amenities.

  • What amenities are available in the rooms at the Mandarin Oriental, Munich?

    The rooms feature amenities such as television, safe, minibar, air conditioning and 24-hour room service.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge in the rooms and common areas of the hotel.

  • Does the Mandarin Oriental, Munich have non-smoking rooms and designated smoking areas?

    Non-smoking rooms are offered and the entire hotel is non-smoking, with designated smoking areas outside.

Included Services

  • What does the price per person in a double room mean in the offers of the Mandarin Oriental, Munich?

    The standard rate generally includes accommodation and access to basic facilities, with the price per person in a double room often indicating a sharing of the cost by occupant.

  • What type of breakfast is offered?

    Breakfast is served as a buffet or à la carte in the hotel restaurant. Please contact the concierge to confirm the arrangements for the day.

  • What services are generally included in the room rate at the Mandarin Oriental, Munich?

    Included services may comprise access to the fitness centre, basic spa and Wi-Fi. Some services are charged separately, such as specialised treatments.

  • Does the Mandarin Oriental, Munich offer laundry and dry cleaning services?

    Laundry and dry cleaning services are available for a fee for hotel guests.

  • Are airport transfers offered?

    Airport transfers can be arranged by the hotel via private transport services, upon reservation and for an additional fee.

Dining

  • What restaurants and bars are available at the Mandarin Oriental, Munich?

    The Mandarin Oriental, Munich offers several dining options, including the Matsuhisa Munich restaurant, a bar, and a selection of international and Asian cuisine.

  • Where is breakfast served and what are the main options offered?

    Breakfast is served in the hotel's main restaurant, featuring an international and local selection. Please contact the concierge to confirm the arrangements for the day.

  • Is the rooftop terrace of the Mandarin Oriental, Munich open all year round and does it offer dining service?

    A rooftop terrace is open seasonally for drinks and meals with a view of the city. Please contact the concierge to confirm the arrangements for the day.

  • Is room service available 24 hours a day at the Mandarin Oriental, Munich?

    A 24-hour room service allows you to enjoy meals and drinks in your room at any time.

Spa & Wellness

  • What spa and wellness facilities are available at the Mandarin Oriental, Munich?

    A spa with sauna, steam room, massage rooms and beauty services is offered, providing various relaxation treatments.

  • Does the hotel have a swimming pool?

    The hotel has an indoor pool, accessible to guests for swimming and relaxation, often integrated into the spa area.

  • Does the Mandarin Oriental, Munich have a gym accessible to guests?

    A fitness centre equipped with cardio and weight training machines is generally available for free to residents.

  • What types of wellness treatments are offered at the spa of the Mandarin Oriental, Munich?

    Massages, facials and other wellness treatments can be booked for an additional fee at the hotel's spa.

Activities & Leisure

  • What tourist activities are within walking distance from the Mandarin Oriental, Munich?

    The central location allows easy access to Munich's main attractions, such as Marienplatz, museums and luxury shops.

  • Does the hotel offer concierge services to organise tours and excursions in Munich?

    Concierge services can assist in arranging guided tours, excursions and tickets for cultural events.

  • Are there specific activities or services to entertain children at the Mandarin Oriental, Munich?

    A play area or children's games may be offered, and babysitting services are available upon request.

  • Does the hotel have a lounge bar for an evening drink?

    Mandarin Oriental, Munich offers a bar and lounge areas to relax, with a menu of cocktails and international drinks.

Family & Kids

  • Does Mandarin Oriental, Munich offer a babysitting service?

    Babysitting services are available upon request for families, at an additional charge.

  • Can the hotel provide a baby cot or children's equipment in the room?

    Baby cots or children's equipment can be provided in the room upon prior request, subject to availability.

  • Is Mandarin Oriental, Munich suitable for a family stay with young children?

    The central location and concierge service allow for suggestions of family-friendly activities suitable for children in Munich.

Pets

  • Are pets allowed at Mandarin Oriental, Munich?

    Pets are accepted at Mandarin Oriental, Munich, as the hotel is pet-friendly, with a specific policy and possible fees.

  • What are the conditions and restrictions for staying with a pet at Mandarin Oriental, Munich?

    A specific pet policy applies, including size, maximum number of pets, and possible surcharges, in pet-friendly rooms.

  • Does the hotel provide special amenities for pets?

    Specific services such as pet accessories or bowls may be offered to guests travelling with their four-legged companions.

Accessibility

  • Is Mandarin Oriental, Munich accessible for people with reduced mobility?

    The hotel has possible access for people with reduced mobility, including lifts and certain adapted rooms.

  • What accessibility features are offered in the rooms and common areas?

    Features such as access ramps, lifts, and adapted bathrooms may be available in certain accessible rooms.

  • Should I inform in advance about my specific accessibility needs at Mandarin Oriental, Munich?

    It is recommended to specify your accessibility needs when booking to assign an appropriate room and route.

Billing & Policies

  • What is the hotel's cancellation policy?

    Cancellation conditions depend on the rate booked, with varying deadlines and possible fees for late cancellations. Contact the concierge to confirm the terms of the day.

  • Are there any local taxes to pay?

    Local tourist taxes may apply in addition to the room rate, according to the regulations of the city of Munich. Contact the concierge to confirm the terms of the day.

  • What payment methods are accepted at the Mandarin Oriental, Munich?

    Payments are generally accepted by major credit card and sometimes by cash payment at the reception.

  • Does the hotel require a deposit or a credit card imprint upon arrival?

    Deposits or pre-authorisations on credit cards may be requested upon arrival to cover extras and any potential damages.

  • What is the average cost of a night at the Mandarin Oriental, Munich?

    The price of a night at the Mandarin Oriental, Munich varies according to the room category, the season, and special offers. Contact the concierge to confirm the terms of the day.

Sustainability

  • Where are other Mandarin Oriental hotels located around the world?

    Mandarin Oriental Hotel Group is an international luxury hotel chain, with properties in Europe, Asia, the Americas, and the Middle East.

  • Does the Mandarin Oriental, Munich have a sustainability or responsible hospitality policy?

    Mandarin Oriental, Munich is certified for its responsible hospitality practices, including environmental measures and employee well-being.

The Concierge answers — Mandarin Oriental, Munich

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Munich airport and the Mandarin Oriental, Munich?

    The concierge can organise a private transfer by car or limousine to or from Munich airport, subject to prior reservation and additional charges.

  • Is it possible to book a private chauffeur for a few hours to explore Munich?

    The concierge can book a chauffeur for several hours to visit Munich and its surroundings according to your desired itinerary.

  • How can I organise my journey from the Mandarin Oriental, Munich to the Messe München exhibition centre?

    It is recommended to ask the concierge for the best transport options to reach the Messe München exhibition centre from the hotel.

  • Can the concierge assist me in using public transport in Munich from the hotel?

    The concierge can advise you on public transport routes and provide tickets or day passes subject to availability.

  • How do I book a luxury limousine from the Mandarin Oriental, Munich?

    Reservations are made through the concierge for any request for a luxury limousine with waiting time or long-distance travel.

Restaurant Reservations

  • Can you book a table at a nearby Michelin-starred restaurant close to the Mandarin Oriental, Munich?

    The concierge can secure a table at gourmet restaurants near Maximilianstrasse, subject to availability.

  • How do I book a table at the Matsuhisa Munich restaurant at the Mandarin Oriental?

    It is recommended to go through the concierge to ensure a reservation at the Matsuhisa Munich restaurant in the hotel, especially in the evening or on weekends.

  • Can the concierge reserve a traditional Bavarian brewery near the hotel for me?

    The concierge can suggest a selection of typical Bavarian breweries and handle the reservation for you.

  • How can I ensure a spot on the rooftop terrace for dinner or drinks?

    Reservations are made through the concierge for access to the rooftop terrace and its dining areas, depending on the season.

  • Can you arrange a personalised dessert at the restaurant for a birthday or celebration?

    The concierge can organise a special menu or a personalised cake at the hotel restaurant to mark a special occasion.

Spa Bookings

  • How to book a massage at the spa of the Mandarin Oriental, Munich?

    Reservations are made through the concierge or the spa to choose a massage or body treatment slot that fits your schedule.

  • Can you help me create a customised spa programme during my stay?

    The concierge can advise on the various treatments and create a wellness itinerary for half a day or a full day.

  • Is it possible to book a couple's spa treatment at the Mandarin Oriental, Munich?

    It is recommended to inform the concierge of any couple's treatment requests to check the availability of double cabins.

  • Can the concierge arrange beauty services before an event in Munich?

    The concierge can organise additional beauty services, such as hairdressing or makeup, through partners or the spa, subject to availability.

Excursions & Cultural Visits

  • Can you arrange a private guided tour of Munich's historic centre from the hotel?

    The concierge can book private guided tours of Munich's old town departing from the hotel.

  • How to organise a day trip to the Neuschwanstein and Linderhof castles from the Mandarin Oriental, Munich?

    It is recommended to request the concierge to organise an excursion to the Bavarian castles with a driver and guide.

  • Can the concierge book skip-the-line tickets for Munich's museums?

    The concierge can obtain skip-the-line tickets for certain museums and attractions, subject to local availability.

  • Is it possible to book a guided tour focused on breweries and Bavarian beer?

    Reservations are made through the concierge for thematic tours, such as brewery or architectural visits.

Special Occasions

  • Can you prepare a romantic setup in the room for a wedding anniversary?

    The concierge can organise a romantic room decoration with flowers, champagne, and little extras upon request.

  • Can the concierge help me organise a marriage proposal at the Mandarin Oriental, Munich?

    It is recommended to detail your project to the concierge for any personalised marriage proposal requests within the hotel.

  • Is it possible to bring in a photographer or musician for a private event on-site?

    The concierge can coordinate musicians, photographers, or videographers for your private events at the hotel, subject to quotation.

Shopping & Luxury Services

  • Can you organise a luxury shopping session near the Mandarin Oriental, Munich?

    The concierge can arrange a shopping companion on Maximilianstrasse and in the luxury boutiques of the city centre.

  • Does the concierge offer a personal shopper service in Munich?

    The concierge can appoint a personal shopper or partner stylist for a tailored shopping experience.

Family Activities

  • Can you suggest and book activities for children during our stay at the Mandarin Oriental, Munich?

    The concierge can recommend and book child-friendly activities, such as interactive museums or the zoo, departing from the hotel.

Personalized Experiences

  • Is it possible to obtain a personalised stay programme in Munich prepared by the concierge?

    The concierge can design a customised itinerary based on your interests, including culture, gastronomy, and shopping.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits